14 Results for Customer Experience Specialist Jobs in Allentown, PA

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Customer Service Representative

Allentown, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
Robert Half is seeking a professional and customer-focused Customer Service Representative to support daily client interactions and deliver excellent service across phone, email, and digital channels. This role is ideal for someone who communicates clearly, solves problems efficiently, and can manage a high volume of inquiries while maintaining accuracy and professionalism. Key Responsibilities:<ul><li>Respond to customer inquiries by phone, email, and other communication channels.</li><li>Resolve customer issues, complaints, and service requests in a timely and professional manner.</li><li>Maintain accurate customer records and update information in CRM or internal systems.</li><li>Process orders, requests, returns, and other service-related transactions.</li><li>Escalate complex issues to the appropriate team when needed.</li><li>Collaborate with internal departments to ensure timely resolution of customer needs.</li><li>Track recurring service issues and share insights to help improve customer experience and workflow efficiency.</li><li>Support high-volume service needs while maintaining attention to detail and service quality. </li></ul>
2026-10-02T00:00:00Z

Customer Service Representative

Reading, PA
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a Customer Service Representative to support repair coordination activities for fleet units. This contract opportunity with potential for a permanent role is ideal for someone who can balance vendor communication, scheduling, and accurate record management in a fast-paced environment. The person in this role will help keep repair activity moving efficiently by monitoring service progress, updating records, and working across several business systems throughout the day. Responsibilities:• Coordinate transportation arrangements for units moving to and from external repair providers.• Communicate regularly with vendors and internal branch or office teams regarding unit location, maintenance activity, and repair progress.• Track repair timelines closely and follow up promptly on status updates, delays, and approval needs.• Escalate outstanding repair issues when necessary to help prevent service interruptions and support timely resolution.• Maintain accurate documentation for maintenance events, repair updates, and current unit status in company systems.• Enter and update information across multiple platforms while managing ongoing communication with vendors and internal stakeholders.• Use tools such as AS/400, ServiceNet, Microsoft Excel, and Microsoft Access to support daily coordination and reporting tasks.• Provide organized administrative support that helps ensure repair records, schedules, and communications remain current and complete.
2026-10-22T00:00:00Z

Customer Service Representative

Levittown, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Customer Service Representative to join an onsite team in Bucks County, PA. This Long-term Contract position focuses on supporting customers and prospective clients by handling incoming inquiries, processing orders, and providing accurate information throughout the sales and fulfillment cycle. The role is well suited to someone who communicates clearly, stays organized in a fast-paced setting, and takes pride in delivering dependable service and follow-through. Responsibilities:• Respond to inbound customer and prospect inquiries by phone and email, offering prompt, attentive support on products, orders, and service needs.• Create new orders and maintain existing records in company systems, ensuring all details are accurate before processing is completed.• Develop order documentation with complete instructions and supporting information, including identifying material or inventory requirements when applicable.• Confirm pricing, availability, lead times, and delivery expectations, and communicate updates clearly to customers and sales partners.• Send order confirmations and acknowledgements within established timelines to keep customers and internal stakeholders informed.• Prepare quotations and assist sales team members with pricing requests while following company guidelines for terms and approvals.• Coordinate with warehouse staff, suppliers, and other internal teams to help ensure timely shipment and resolution of order-related issues.• Maintain product, part, and kit information in internal databases and report discrepancies or service concerns so corrective action can be taken.• Participate in team meetings and collaborate closely with sales and field personnel to support customer satisfaction and efficient order management.A
2026-10-23T00:00:00Z

Customer Service Representative

Malvern, PA
onsite
Temporary to Hire
18 - 18 USD / Hourly
We are looking for a part- time customer-focused, detail-oriented individual to join a healthcare organization in Malvern, Pennsylvania as a Customer Service Representative. This fully onsite role is a contract opportunity with the potential to become permanent and is ideal for someone who learns quickly, communicates clearly, and enjoys helping customers through phone-based support and order processing. The position offers a steady weekday schedule of 28 hours per week and plays an important part in delivering responsive service to internal and external customers. Responsibilities:• Handle a high volume of inbound customer calls while providing timely, courteous, and accurate support• Place outbound calls as needed to follow up on requests, confirm details, and resolve outstanding issues• Enter customer orders carefully into the appropriate system and verify information for accuracy and completeness• Respond to service-related questions by identifying needs, explaining next steps, and ensuring a positive customer experience• Maintain organized records of customer interactions, updates, and order activity to support smooth daily operations• Coordinate with team members and internal departments to address issues efficiently and keep requests moving forward• Support onsite customer service operations by managing multiple priorities in a fast-paced environment
2026-10-23T00:00:00Z

Customer Service Representative

Camden, NJ
onsite
Temporary / Contract
17.5 - 17.5 USD / Hourly
We are looking for a Customer Service Representative to support daily office and customer-facing operations in Camden, New Jersey. This Contract position focuses on assisting customers with inquiries, documentation, and service-related transactions while maintaining a detail-oriented and compassionate approach. The person in this role will help manage records, process agreements and payments, and provide dependable support to the team. Responsibilities:• Respond to incoming calls and customer questions with courtesy, accuracy, and sensitivity.• Enter orders and service information into office systems while maintaining complete and accurate records.• Prepare and process purchase documents, payment transactions, paperwork, and service requests.• Stay current on office policies and service procedures to provide consistent information to customers.• Coordinate with field staff, supervisors, and administrative team members to ensure smooth service delivery.• Perform general clerical tasks such as handling correspondence, updating files, and organizing customer documentation.• Provide additional phone-based support for both inbound and outbound customer communication as needed.
2026-10-23T00:00:00Z

Customer Service Representative

New Holland, PA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support customers and vendors with timely and attentive service in New Holland, Pennsylvania. This Contract to Permanent opportunity is well suited for someone who enjoys resolving questions, handling a high volume of inbound interactions, and ensuring each inquiry is routed or completed accurately. The role focuses on delivering responsive assistance across several service areas while maintaining clear documentation and a positive customer experience. Responsibilities:• Respond to customer inquiries by phone and other communication channels, gathering details to understand the nature of each request and determine the best path to resolution.• Address service-related matters within assigned authority, including questions connected to underwriting, claims, billing, and marketing support.• Escalate concerns that fall outside established guidelines to the appropriate internal department and follow through to help ensure timely handling.• Document customer interactions thoroughly and maintain accurate records of requests, actions taken, and outcomes.• Track recurring service concerns and share patterns with leadership to support issue identification and process improvement.• Welcome guests in a courteous manner when assigned to front desk coverage and help manage visitor entry into the facility.• Provide administrative support in the office, including assistance with preparing and assembling renewal mailing materials when needed.• Contribute to daily operations by taking on additional tasks or special assignments as directed by the supervisor.
2026-10-22T00:00:00Z

Customer Service Manager

Franklin Park, NJ
onsite
Permanent / Full Time
75000 - 950000 USD / Yearly
benefits:<ul><li>401(k) </li><li>Vision Insurance</li><li>Dental Insurance</li><li>Health Insurance</li><li>Life Insurance</li><li>Paid Time Off </li></ul>Responsibilities<ul><li>Manage, coach, and develop a team of Customer Service Representatives.</li><li>Monitor team performance and establish service goals and KPIs.</li><li>Handle escalated customer inquiries and resolve complex issues.</li><li>Develop and implement customer service policies, procedures, and best practices.</li><li>Analyze customer feedback and identify opportunities for process improvements.</li><li>Partner with sales, operations, and other departments to ensure customer satisfaction.</li><li>Track and report on customer service metrics, trends, and team performance.</li></ul>
2026-10-23T00:00:00Z

Call Center Specialist

Blue Bell, PA
onsite
Temporary to Hire
17 - 17 USD / Hourly
We are looking for a compassionate and dependable 2nd Shift Call Center Specialist to join a fully onsite team in Pennsylvania. This contract-to-permanent opportunity is ideal for someone who communicates clearly, handles sensitive conversations effectively, and enjoys helping people through important next steps. In this role, you will serve as an initial point of contact, collect key details accurately, and provide a positive experience for customers navigating life insurance-related inquiries. Hours: M-F 2:30pm -10pm (2nd shift), Sundays occasionally – 9am-2pm Responsibilities:• Handle a high volume of incoming and outgoing calls while maintaining a courteous, patient, and detail-oriented approach.• Speak with customers about life insurance-related matters, gather necessary information, and document details accurately in company systems.• Guide callers through the early stages of the process by answering questions and explaining next steps clearly.• Enter and update customer records with close attention to accuracy, completeness, and timeliness.• Provide empathetic support during sensitive conversations and respond appropriately to customer concerns.• Coordinate with internal teams to ensure each inquiry is routed correctly and progresses efficiently.• Maintain consistent attendance and schedule flexibility, including second-shift hours and occasional Sunday coverage.• Support day-to-day call center operations while meeting service expectations for responsiveness and quality.
2026-10-20T00:00:00Z

Call Center Specialist

Malvern, PA
onsite
Temporary / Contract
23 - 23 USD / Hourly
We are looking for an Order Fulfillment Representative to join a busy onsite team in Malvern, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys delivering responsive customer support while handling order-related tasks with precision. In this role, you will work directly with customers to confirm details, prepare accurate documentation, and help maintain dependable records in a fast-moving environment. Responsibilities:• Manage incoming customer requests related to orders and pricing, ensuring each transaction is entered correctly and completed on time.• Speak with customers to clarify purchase details, resolve missing information, and confirm order accuracy before processing.• Prepare and update quotes based on customer needs while maintaining clear and attentive communication throughout the process.• Enter, review, and maintain customer account information to support accurate records and efficient service.• Provide day-to-day assistance in a high-volume support setting, balancing speed with attention to detail.• Use office applications and internal customer service tools to document activity, track requests, and support workflow needs.
2026-10-21T00:00:00Z

Client Services Representative

Newtown, PA
onsite
Permanent / Full Time
60000 - 80000 USD / Yearly
We are looking for a Client Services Representative to support a fast-paced public accounting environment. This role serves as a key point of contact for clients, helping ensure information is gathered accurately, timelines are met, and service remains consistent and dependable throughout the engagement lifecycle. The ideal candidate brings prior experience within an accounting firm and can confidently manage administrative, document, and client-facing tasks with a high degree of discretion. Responsibilities: • Serve as a primary contact for clients, providing timely updates and a responsive, service-oriented experience across routine interactions. • Organize and monitor the receipt of tax and accounting materials, ensuring documents are collected, sorted, and prepared for internal use. • Support the preparation, assembly, distribution, and status tracking of tax return packages to help keep engagements moving on schedule. • Draft engagement letters, written client communications, and other administrative materials needed to support daily operations. • Coordinate meetings and maintain calendars for team members, helping balance priorities and scheduling needs. • Keep client files accurate and current by managing electronic records and maintaining well-structured filing systems. • Track workflows and assist with document control and general administrative processes to improve visibility into outstanding tasks. • Reach out to clients regarding missing items or pending requests to help ensure required information is received by target deadlines. • Provide administrative support for invoicing and related accounting tasks while safeguarding confidential information.
2026-09-25T00:00:00Z

Patient Service Representative

Langhorne, PA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Patient Service Representative to support a busy healthcare team in Langhorne, PA. This is a Contract position focused on delivering a welcoming patient experience through appointment coordination, registration support, and responsive service over the phone and in person. The ideal candidate is organized, patient-focused, and comfortable managing a high volume of inquiries while maintaining accuracy and professionalism. Responsibilities:• Coordinate patient appointments, confirm scheduling details, and help maintain an efficient calendar for clinical services.• Welcome patients and visitors, provide clear guidance, and address routine service questions with professionalism and empathy.• Complete registration activities by collecting and updating demographic, insurance, and other required patient information accurately.• Handle incoming calls promptly, assist with appointment requests, and direct inquiries to the appropriate department when needed.• Support front-end patient service operations by ensuring records are current and administrative tasks are completed in a timely manner.• Communicate clearly with patients regarding visit preparation, office procedures, and next steps related to their appointments.
2026-10-22T00:00:00Z

Patient Service Rep

Blue Bell, PA
onsite
Temporary / Contract
20 - 20 USD / Hourly
We are looking for a Patient Service Rep to support patient registration and front-end administrative operations for a healthcare setting in Pennsylvania. This contract position is ideal for someone who can balance patient-facing service with accurate scheduling, documentation, and submission tasks in a fast-paced onsite environment. The role requires strong attention to compliance standards, comfort working with Epic and ProFile systems, and the ability to coordinate time-sensitive activities with professionalism and care. Responsibilities:• Welcome patients and guide them through registration, appointment check-in, and required intake documentation with accuracy and professionalism.• Coordinate appointment scheduling and related follow-up activities while maintaining organized calendars and timely updates.• Enter, review, and maintain patient information in Epic Software and ProFile to support accurate records and efficient office workflow.• Process required submissions and administrative documentation in alignment with established healthcare and compliance procedures.• Support onsite patient service operations by responding to questions, directing individuals appropriately, and helping resolve routine registration issues.• Assist with administrative steps related to required candidate screening and ensure all related records are completed and handled correctly.• Monitor time-sensitive tasks using scheduling and time-management tools, including About Time, to help keep daily operations on track.• Participate in training activities and apply updated processes, system knowledge, and service expectations to daily work.
2026-10-23T00:00:00Z

Digital Marketing Specialist

Plymouth Meeting, PA
onsite
Temporary / Contract
33.25 - 38.5 USD / Hourly
Robert Half has a client seeking an experienced Digital Marketing / Paid Media Specialist for an ongoing part-time freelance engagement. This individual will be responsible for the hands-on management, optimization, testing, and reporting of paid digital campaigns. Working onsite in Plymouth Meeting, PA is required. The ideal candidate has strong recent experience directly managing Google Ads, paid search, and Performance Max campaigns with meaningful advertising budgets. Paid search expertise is the highest priority, with additional experience across Meta and LinkedIn strongly preferred. This person must be comfortable working directly within advertising platforms rather than operating solely from a strategy or account-management perspective. Responsibilities will include monitoring campaign performance, making day-to-day optimizations, developing testing plans, analyzing results, and translating campaign data into actionable insights and recommendations.Experience with Looker Studio is preferred, along with strong reporting and analytical capabilities.
2026-10-15T00:00:00Z

Digital Marketing Specialist

Bensalem, PA
onsite
Temporary / Contract
22 - 27 USD / Hourly
We have a client seeking a Digital Marketing Communications Specialist to support a corporate marketing team during a leave of absence. This is a senior-level individual contributor role focused on hands-on marketing communications execution rather than strategy or people management. This is a hybrid position that takes place in Bensalem, PA. This person will support communications across multiple internal and external audiences, including email campaigns, employee communications, newsletters, social content, content calendars, and supporting graphics. Responsibilities include:<ul><li>Build, test, schedule, and deploy email campaigns through Salesforce Account Engagement/Pardot</li><li>Edit, proofread, format, and prepare communications for distribution</li><li>Support employee communications, newsletters, and other recurring campaigns</li><li>Manage content calendars and coordinate deadlines and approvals</li><li>Prepare and schedule social and digital content</li><li>Create and adapt graphics using Canva and/or Adobe Creative Suite</li><li>Work within established brand guidelines, templates, campaigns, and processes</li><li>Manage multiple communications projects independently and keep deliverables moving</li></ul> The ideal candidate has 3+ years of corporate or marketing communications experience and can quickly step into an established environment with minimal ramp-up. Strong writing, editing, proofreading, organization, and attention to detail are essential. Industry experience is not required. The priority is a polished, reliable corporate communications professional with hands-on Salesforce Account Engagement/Pardot, email marketing, content, and creative execution experience.
2026-10-01T00:00:00Z

14 results for Customer Experience Specialist in Allentown, PA