5 Results for Communications Manager Jobs in Allentown, PA

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Digital Marketing Manager

Feasterville Trevose, PA
onsite
Permanent / Full Time
110000 - 125000 USD / Yearly
We are seeking a results-driven Digital Marketing Manager to lead online marketing strategy and enhance the customer journey for a growing, multi-location consumer-focused organization. This role blends strategic planning with hands-on execution, with a strong emphasis on driving measurable growth across digital channels, improving website performance, and increasing lead conversion. The ideal candidate will collaborate closely with internal stakeholders and external partners to align marketing initiatives with broader business objectives and elevate the overall customer experience. Key Responsibilities Develop and execute integrated digital marketing strategies across paid media, online marketplaces, and internal campaigns to drive traffic and experience in leads Manage relationships with external agencies and vendors, ensuring strong performance, accountability, and alignment with goals Optimize website performance and user experience, improving conversion rates across key pages and digital touchpoints Support initiatives that enhance the online-to-offline customer journey, increasing engagement and conversion opportunities Analyze campaign and channel performance data to identify trends, measure ROI, and continuously improve outcomes Establish KPIs and reporting frameworks to guide budget allocation and strategic decision-making Lead and develop a small team, fostering a culture of accountability, collaboration, and execution excellence Partner with senior leadership to align marketing strategies with sales goals, product priorities, and operational needs Stay current on emerging tools, platforms, and market trends to enhance marketing effectiveness and reach
2026-09-23T00:00:00Z

Customer Service Manager

Franklin Park, NJ
onsite
Permanent / Full Time
75000 - 950000 USD / Yearly
benefits:<ul><li>401(k) </li><li>Vision Insurance</li><li>Dental Insurance</li><li>Health Insurance</li><li>Life Insurance</li><li>Paid Time Off </li></ul>Responsibilities<ul><li>Manage, coach, and develop a team of Customer Service Representatives.</li><li>Monitor team performance and establish service goals and KPIs.</li><li>Handle escalated customer inquiries and resolve complex issues.</li><li>Develop and implement customer service policies, procedures, and best practices.</li><li>Analyze customer feedback and identify opportunities for process improvements.</li><li>Partner with sales, operations, and other departments to ensure customer satisfaction.</li><li>Track and report on customer service metrics, trends, and team performance.</li></ul>
2026-09-18T00:00:00Z

Operations Manager

Harlesyville, PA
onsite
Permanent / Full Time
120000 - 140000 USD / Yearly
We are looking for an experienced Operations Manager to lead regional performance across multiple locations. This role is responsible for creating a high-performing operational environment that supports excellent customer service, strong financial results, and consistent execution of company standards. The ideal candidate will bring a hands-on leadership style, the ability to coordinate effectively with shared support teams, and a track record of improving efficiency across service-driven operations. Responsibilities:• Direct regional branch operations to maintain consistent service quality, operational discipline, and adherence to company expectations.• Collaborate with internal partners across human resources, finance, safety, sales, dispatch, customer care, marketing, and warehousing to keep branch operations aligned and well supported.• Guide service and installation leaders by providing coaching, performance oversight, and day-to-day operational direction.• Monitor scheduling, field execution, and service delivery to ensure work is completed efficiently and customers receive a dependable experience.• Manage operating results for the region by reviewing financial performance, tracking key metrics, and taking corrective action when needed.• Contribute to annual planning and budgeting activities while monitoring progress against business goals throughout the year.• Lead continuous improvement efforts that address workflow gaps, remove inefficiencies, and strengthen overall branch performance.• Help resolve escalated customer issues and work with support teams to improve communication, coordination, and customer satisfaction outcomes.• Promote a culture centered on accountability, safety, teamwork, and alignment with company values across all locations.• Serve as the operational connection between branch teams and corporate functions, helping implement policies, programs, and strategic initiatives effectively.
2026-09-29T00:00:00Z

Operations Manager

Bethlehem, PA
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
We are looking for an Operations Manager to oversee fabrication activities and keep production running efficiently at our Bethlehem, Pennsylvania facility. This role will guide daily shop operations, align output with delivery commitments, and work closely with cross-functional teams to maintain quality, safety, and cost performance. The ideal candidate brings strong manufacturing leadership, practical knowledge of sheet metal processes, and the ability to drive steady operational improvement. If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624 Responsibilities:• Oversee day-to-day fabrication operations to ensure work is completed safely, efficiently, and in line with production goals.• Build and manage production plans that support customer timelines, project milestones, and available shop capacity.• Monitor product quality throughout manufacturing and ensure finished work meets technical drawings, engineering standards, and customer expectations.• Partner with engineering and production personnel to troubleshoot manufacturing challenges and implement effective solutions.• Lead efforts to reduce scrap, defects, and rework by establishing corrective actions and preventive measures.• Evaluate production flow, address scheduling constraints, and remove operational bottlenecks that impact throughput.• Review performance data to identify trends, improve efficiency, and lower overall manufacturing costs.• Advance lean practices and continuous improvement initiatives to strengthen processes and shop performance.• Coordinate equipment upkeep, including preventive maintenance planning and recommendations for repairs, upgrades, or new machinery.• Supervise, coach, and develop shop employees while reinforcing accountability, teamwork, safety compliance, and clear communication on production status and resource needs.
2026-10-08T00:00:00Z

Brand Manager

Plymouth Meeting, PA
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
We are looking for a Brand Manager to help guide marketing initiatives and keep cross-functional workstreams moving efficiently in Plymouth Meeting, Pennsylvania. This role is well suited for someone who is comfortable in a client-facing setting, can balance several priorities at once, and brings strong judgment, organization, and follow-through to every stage of execution. You will work closely with internal partners and client stakeholders to maintain momentum, improve visibility across projects, and support successful delivery from planning through completion. Responsibilities: • Build and oversee detailed project roadmaps, schedules, and supporting documentation for multiple marketing engagements. • Coordinate with strategy, creative, content, digital, media, and account teams to align timelines, priorities, and deliverables. • Provide clear status updates to clients and internal stakeholders, highlighting progress, upcoming milestones, and changes that may affect delivery. • Facilitate meetings and working sessions that move decisions forward, strengthen alignment, and keep initiatives on track. • Monitor active projects for risks, resource constraints, competing deadlines, and scope concerns, then recommend practical solutions before issues escalate. • Partner with leadership and account teams to support resource planning, workload visibility, and overall project health. • Act as a dependable day-to-day contact for clients by managing expectations, responding promptly, and maintaining organized communication. • Identify opportunities to streamline workflows, improve collaboration, and reinforce consistent project management standards across teams.
2026-09-15T00:00:00Z

5 results for Communications Manager in Allentown, PA