269 results for Technical Support jobs

Customer Service Representative

Indianapolis, IN
remote
Contract / Temporary to Hire
17 - 17 USD / Hourly
We are looking for a dedicated Weekend 3rd shift Spanish Bilingual Customer Service Representative to join our team in Indianapolis, Indiana. This Contract-to-permanent position offers an excellent opportunity to engage with customers, resolve inquiries, and provide detailed information about products and services. Ideal candidates will thrive in a fast-paced call center environment and demonstrate strong communication and problem-solving skills. Hours for this position will be 10:00 PM - 9:00AM EST. Sun, Mon, Tue, Sat. Responsibilities:• Open and manage trouble tickets to address specific customer issues effectively.• Clearly explain product options, associated charges, and promotions to customers.• Navigate customer service systems and tools efficiently to deliver timely assistance.• Resolve routine problems using established procedures and seek guidance for complex issues.• Maintain high-quality performance standards and meet call center metrics.• Promote self-service tools such as organizational applications and web resources.• Provide accurate quotes for rates and encourage customers to consider prepay options.• Inform customers about new or upgraded products and services.• Conduct additional tasks and responsibilities as assigned to support team objectives.
2026-03-17T00:00:00Z

Customer Service Representative

Cedar Knolls, NJ
onsite
Contract / Temporary to Hire
19.7885 - 22.913 USD / Hourly
Maintain accurate billing records for an assigned customer group, ensuring timely updates and data integrity.Communicate professionally with customers regarding billing and other business-related inquiries, providing high-quality customer service.Apply strong organizational skills to manage record retention, filing, and other administrative duties.Set up and modify customer accounts in the finance and billing systems as required.Independently identify and resolve billing anomalies, service-related issues, and customer concerns.Process a high volume of transactions, maintaining meticulous attention to accuracy.Issue customer notifications, including on-site distribution of door tag notifications at customer properties.Administer business software systems critical for finance operations—such as Customer Information Systems, meter software, and other finance-related applications.Support bill production and distribution; assist with oversight of third-party payment processing vendors.Assist with meter and transmitter inventory management, calibration scheduling, meter reads, equipment maintenance, and related administrative tasks.Demonstrate proficiency in computer, math, and communication skills (both written and oral); remain current on new technologies and best practices.Engage with vendors to obtain product or service information (pricing, availability, delivery schedules).Perform accurate recordkeeping and reporting as needed.Carry out duties in outdoor environments as scheduled; respond to standby and emergency callouts within a 45-minute timeframe—including nights, weekends, and holidays.Execute other related assignments as directed. Qualifications:Proficiency with finance and billing systems, meter administration software, and business applications (e.g., Microsoft D365, Oracle NetSuite, SAP, QuickBooks).Strong problem-solving abilities, critical thinking, and adaptability.Excellent organizational, mathematical, and communication skills.Ability to handle high transaction volumes while ensuring data accuracy.Capacity to work independently and manage multiple priorities.Willingness and ability to work outdoors, respond to emergency situations, and adjust to non-standard work hours.
2026-03-18T00:00:00Z

Customer Service Representative

Arlington, TN
remote
Temporary
15 - 20 USD / Hourly
Position OverviewWe are seeking a Customer Service Representative to support sales‑related customer interactions, promotions, installations, and ongoing communications. This role is responsible for maintaining positive customer relationships, resolving inquiries and complaints in compliance with consumer regulations, and contributing to customer education and satisfaction initiatives.The position operates within well‑defined procedures and guidelines and requires a solid understanding of standard customer service routines. The ideal candidate is organized, service‑oriented, and comfortable managing multiple communication channels and operational tools. Key Responsibilities<ul><li>Provide customer support related to sales, promotions, installations, and communications</li><li>Ensure customer claims and complaints are handled fairly, efficiently, and in compliance with consumer laws</li><li>Maintain strong customer relationships through professional and timely communication</li><li>Monitor and manage shared email inboxes and respond to customer inquiries</li><li>Support operational systems and tools, including:</li><li>Web operations systems</li><li>Inventory tracking</li><li>Staffing or scheduling assistance</li><li>ARO Manager platform</li><li>Develop and support initiatives to proactively inform and educate customers</li><li>Review customer survey feedback and assist with continuous improvement plans</li><li>Follow established procedures while handling a variety of routine customer service tasks</li></ul>
2026-03-18T00:00:00Z

Customer Service Representative

Fairfax, VA
onsite
Temporary
18 - 19.5 USD / Hourly
We are seeking a motivated and detail-oriented Customer Service Representative with prior experience in collections or mortgage servicing. The ideal candidate is comfortable handling sensitive financial information and is able to provide professional and empathetic support to clients.Key Responsibilities<ul><li>Handle inbound and outbound customer service calls regarding account status, payments, and general inquiries</li><li>Provide clear and accurate information related to collections or mortgage accounts</li><li>Negotiate payment arrangements and resolve outstanding balances within company guidelines</li><li>Document client interactions thoroughly in the system</li><li>Collaborate with internal teams to resolve customer issues efficiently</li><li>Uphold compliance, confidentiality, and company standards at all times</li></ul>
2026-03-09T00:00:00Z

Customer Service Representative

Tracy, CA
onsite
Temporary
19 - 21 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Tracy, California. In this long-term contract position, you will serve as a pivotal link between customers, sales, manufacturing, and shipping operations. Your role will involve ensuring seamless communication with clients while supporting production processes to achieve timely deliveries and excellent customer satisfaction. Responsibilities: • Handle customer orders, whether received directly or through account managers, ensuring accuracy and timeliness. • Place orders for materials and supplies required for production, coordinating with procurement teams. • Maintain consistent communication with customers regarding order statuses, quotations, changes, confirmations, as well as addressing complaints and inquiries. • Process purchase orders, manage account credits, and update customer information in company systems. • Collaborate with production teams to meet delivery schedules and uphold customer expectations. • Utilize organizational systems to monitor and support on-time deliveries. • Manage multiple accounts for small to medium-sized customers with diverse and complex needs. • Work closely with manufacturing staff to understand production processes and align customer requirements. • Support sales and shipping operations to ensure smooth workflows and customer satisfaction.
2026-03-13T00:00:00Z

Customer Service Representative

Lansing, MI
onsite
Contract / Temporary to Hire
15 - 15.5 USD / Hourly
We are looking for a motivated Customer Service Representative to join our team in Lansing, Michigan. This contract-to-permanent position offers an opportunity to work in the communications industry, where you'll engage with customers, survey data intake, and ensure positive experiences. If you thrive in a dynamic environment and enjoy problem-solving, we encourage you to apply. Responsibilities:• Deliver exceptional service to customers, ensuring their satisfaction and resolving issues effectively.• Manage outbound calls, maintaining an attentive and courteous demeanor.• Collaborate with team members to meet service goals and improve processes.• Maintain detailed and accurate records of customer interactions.• Self-schedule for available shifts, ensuring a minimum of 32 hours per week.• Follow company policies and procedures to uphold service standards.• Adapt to changing priorities and customer needs with flexibility and attention to detail.
2026-03-20T00:00:00Z

Customer Service Representative

Metairie, LA
onsite
Contract / Temporary to Hire
16 - 18 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Metairie, Louisiana. This is a short-term contract to permanent position, offering an opportunity to grow within a dynamic and supportive environment. The ideal candidate will excel in delivering exceptional service, managing high call volumes, and maintaining a detail-oriented approach in all interactions. Responsibilities:• Respond to a high volume of customer inquiries, handling over 100 calls daily with efficiency and attention to detail.• Upload and organize documents into designated files, completing 20+ uploads per day.• Multitask effectively to manage various responsibilities simultaneously while maintaining accuracy.• Collaborate with team members to ensure a positive and productive work environment.• Address customer concerns with empathy and patience, including interactions with irate callers.• Utilize Microsoft Office tools, including Word, to perform administrative tasks.• Operate a multi-line phone system to manage incoming and outgoing calls.• Maintain a pleasant and detail-oriented demeanor in all customer and team interactions.• Uphold company service standards and contribute to overall customer satisfaction.
2026-03-06T00:00:00Z

Customer Service Representative

Tulsa, OK
onsite
Contract / Temporary to Hire
19 - 20 USD / Hourly
Job Title: Client Services Representative (Temp-to-Hire) Location: Tulsa, OK – 100% Onsite Schedule: Monday–Friday, 8:00 AM – 5:00 PM Pay: $19–$20/hour with increase upon permanent conversion Robert Half is seeking a Client Services Representative for a temp-to-hire opportunity with a well-known nationwide organization in Tulsa. This role is ideal for someone who enjoys helping others, has strong patience and communication skills, and thrives in a service-focused environment.This position supports clients throughout their experience with the organization by providing excellent customer service, processing paperwork, and maintaining accurate data across multiple systems. The role involves both phone and email communication, as well as occasional in-person client interactions. Key Responsibilities<ul><li>Assist clients through onboarding and enrollment processes</li><li>Provide friendly, professional support via phone, email, and occasional in-person interactions</li><li>Process paperwork and maintain accurate records in multiple systems</li><li>Perform detailed data entry while meeting deadlines</li><li>Respond to client inquiries, research issues, and provide timely resolutions</li><li>Communicate with internal teams to ensure client needs are addressed</li><li>Manage a fluctuating volume of inbound and outbound calls and emails</li><li>Maintain strong relationships with clients through clear and professional communication</li></ul>
2026-03-20T00:00:00Z

Customer Service Representative

Mount Prospect, IL
onsite
Contract / Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a motivated Customer Service Representative to join our team in Mount Prospect, Illinois. This is a Contract to permanent position that offers the opportunity to demonstrate your skills in a dynamic environment. The role focuses on providing excellent support to clients while ensuring smooth communication and problem resolution. Responsibilities: • Respond promptly to inbound calls and address customer inquiries professionally. • Manage email correspondence to resolve issues and provide information. • Handle data entry tasks accurately to maintain organized records. • Schedule appointments and coordinate with clients as needed. • Process and enter customer orders efficiently to ensure timely delivery. • Collaborate with team members to address customer concerns effectively. • Use Microsoft Excel and Word to create and maintain reports. • Provide support in both inbound and outbound call scenarios. • Deliver exceptional customer service in a call center environment. • Maintain detailed and up-to-date documentation of customer interactions.
2026-03-02T00:00:00Z

Customer Service Representative

Reading, PA
onsite
Contract / Temporary to Hire
18 - 20 USD / Hourly
We're hiring a detail-oriented Customer Service Representative to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow. What You’ll Be Doing:<ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
2026-03-12T00:00:00Z

Customer Service Representative

Rutherford, NJ
remote
Temporary
19.95 - 23.1 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis near Saddle Brook, New Jersey. In this role, you will handle a variety of tasks aimed at ensuring smooth communication with clients and providing accurate administrative support. This position offers an excellent opportunity to contribute to customer satisfaction and operational efficiency. Responsibilities:• Perform administrative tasks to support daily operations and ensure organized workflows.• Conduct callback verifications to confirm critical customer and account details.• Verify and update bank account information with accuracy and attention to detail.• Respond to inbound calls promptly and professionally, addressing customer inquiries and concerns.• Enter and process customer orders efficiently using appropriate systems.• Utilize Microsoft Office tools to manage documentation and maintain records.• Collaborate with team members to resolve customer issues and enhance service quality.• Adapt to additional responsibilities as needed to support department goals.
2026-03-20T00:00:00Z

Customer Service Representative

Lyndhurst, NJ
onsite
Temporary
17.1 - 19.8 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join our team near Lyndhurst, New Jersey. In this long-term contract role, you will play a pivotal part in ensuring seamless order management, effective communication, and exceptional service to our customers. This position requires a proactive approach to handling inquiries, resolving issues, and maintaining accuracy in all customer interactions. Responsibilities:• Process and manage order entries promptly, ensuring accuracy and timely acknowledgment to customers.• Track and modify orders while maintaining consistent communication with the warehouse team.• Follow up on urgent orders, including next-day and same-day deliveries, ensuring completion and confirmation before the end of the day.• Handle returns, exchanges, and refunds efficiently while adhering to company policies.• Provide accurate information regarding products, pricing, and tracking to customers and sales representatives within 24 hours of receiving inquiries.• Resolve customer complaints and issues professionally and in a timely manner.• Maintain and update customer records and order details in NetSuite.• Collaborate with team members and departments to ensure smooth resolution of customer concerns.• Report recurring issues to management to facilitate improvements in processes.• Suggest enhancements to customer service procedures to optimize the overall customer experience.
2026-03-20T00:00:00Z

Customer Service Representative

Saint Petersburg, FL
onsite
Contract / Temporary to Hire
18 - 18 USD / Hourly
We are looking for a compassionate and detail-oriented Customer Service Representative to join our team in St. Petersburg, Florida. In this role, you will serve as the primary point of contact for clients, guests, and staff, ensuring a positive experience and efficient service. Experience working in a medical, healthcare, or behavioral health setting is highly preferred. This is a contract-to-permanent position where you will play a critical role in supporting individuals seeking behavioral health services. Responsibilities: • Act as the first point of contact by welcoming and assisting clients, staff, and guests in a friendly and detail oriented manner. • Manage appointment scheduling, confirmations, and follow-ups to ensure smooth client flow. • Handle client check-ins and check-outs, including collecting payments, issuing receipts, and balancing the cash drawer at the end of each shift. • Update client information accurately during check-in or check-out and maintain secure data entry practices. • Distribute and collect client satisfaction surveys to gather feedback. • Collaborate with clinical staff to ensure timely service delivery and address pending client issues. • Perform opening and closing procedures as assigned, ensuring a seamless start and end to each day. • Assist with distributing faxes and other administrative tasks as needed. • Respond effectively to upset or distressed clients, providing warm, empathetic customer service. • Travel to other locations as required, with mileage reimbursement provided.
2026-03-13T00:00:00Z

Customer Service Representative

Rockaway, NJ
onsite
Temporary
17.4135 - 20.163 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Randolph, New Jersey. This Contract to permanent position offers an excellent opportunity for a detail-oriented individual passionate about delivering exceptional customer support. The ideal candidate will handle a variety of tasks, including eCommerce processes, inbound and outbound calls, and customer issue resolution. Responsibilities:• Respond to customer inquiries promptly and courteously, providing accurate information about products and services.• Process eCommerce tasks such as refunds, returns, return labels, and order cancellations efficiently.• Make outbound calls to customers to gather additional information as needed.• Act as a liaison between customers and the repair department to ensure seamless communication.• Resolve escalated customer issues with a focus on customer satisfaction.• Maintain accurate customer records across relevant systems.• Analyze customer complaints, identify root causes, and implement effective solutions to ensure resolution.• Meet personal and team service level targets and call handling quotas.• Suggest additional products and services to attract potential customers and enhance their experience.• Perform other duties assigned by management to support departmental goals.
2026-03-20T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Contract / Temporary to Hire
18.05 - 20.9 USD / Hourly
We are looking for a dedicated Customer Service Representative to join a retail team in Indianapolis, Indiana. In this role, you will assist customers with design and upholstery selections, manage orders, and set up accounts, providing exceptional service throughout the process. This is a Contract to permanent position, offering a pathway to long-term employment for the right candidate. Responsibilities:• Provide front-line customer service in a retail environment, ensuring a positive experience for both retail and commercial clients.• Assist customers in making design and upholstery selections, offering guidance and product knowledge.• Process customer orders efficiently and accurately, maintaining attention to detail.• Set up and manage customer accounts, ensuring all information is entered correctly into the system.• Handle inbound and outbound calls professionally to address customer inquiries and resolve issues.• Utilize intermediate computer skills to navigate systems and complete tasks.• Work collaboratively with team members to ensure smooth operations and customer satisfaction.• Maintain a flexible schedule, including availability for some Saturdays as required.• Uphold company standards in service and professionalism at all times.
2026-03-18T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Permanent
45000 - 48000 USD / Yearly
We are looking for a dedicated Customer Service Representative to join a plumbing company based in Indianapolis, Indiana. In this role, you will be responsible for providing exceptional customer support while managing inquiries, scheduling jobs, and overseeing billing processes. Responsibilities: • Respond promptly to inbound calls, addressing customer inquiries with attention to detail and courtesy. • Manage and operate a multi-line phone system to ensure smooth communication flow. • Coordinate job scheduling, ensuring efficient allocation of resources and timely service delivery. • Process billing transactions accurately and assist with resolving payment issues. • Handle billing collections by following up on outstanding accounts and maintaining clear records. • Provide detailed information and guidance to customers about services and processes. • Collaborate with team members to meet customer needs and resolve any challenges. • Maintain thorough documentation of customer interactions and service updates. • Uphold company standards in customer care and ensure satisfaction with every interaction.
2026-03-20T00:00:00Z

Customer Service Representative

Oakland, CA
onsite
Temporary
19 - 21 USD / Hourly
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Oakland, California. This long-term contract position involves providing exceptional support to restaurant and grocery partners, ensuring smooth onboarding, and fostering product adoption through consultative conversations. The role requires someone who excels in video-based customer interactions and thrives in a fast-paced, client-facing environment. Responsibilities: • Conduct a high volume of video calls daily, managing up to 16–20 calls lasting 20–30 minutes each, with some extended calls as needed. • Handle a mix of inbound and outbound calls, including assisting grocery partners and following up with clients. • Guide new customers through onboarding processes, including account setup, navigation of the ordering platform, and resolving order-related inquiries. • Provide clear explanations of program details, invoices, and other materials to ensure clients have a thorough understanding. • Engage in consultative conversations to identify client needs and recommend suitable package options. • Deliver excellent customer service by addressing questions, offering solutions, and enhancing customer satisfaction. • Adhere to established workflows for callback schedules and maintain detailed records in internal systems. • Ensure all follow-up tasks are completed in a timely and organized manner. • Collaborate with clients to increase adoption of platform features and maximize their experience.
2026-03-03T00:00:00Z

Customer Service Representative

Beverly Hills, CA
onsite
Temporary
22 - 23 USD / Hourly
We are looking for a dedicated Customer Service Representative for a long-term contract in Beverly Hills. This long-term contract position requires an individual with strong communication skills and a commitment to delivering exceptional service to both internal and external customers. The role will be performed onsite, offering an opportunity to interact directly with clients and team members. Responsibilities:• Address inquiries and concerns from customers, conduct research when necessary, and provide accurate information or assistance.• Process service requests efficiently and keep customers informed about the status of their inquiries.• Resolve complaints by identifying and implementing effective solutions and escalate issues when appropriate.• Educate customers about programs, services, and fees while guiding them through relevant forms, applications, and permits.• Maintain a high standard of professionalism when handling high-volume calls and customer interactions.• Collaborate with team members to ensure seamless communication and resolution of customer issues.• Monitor customer feedback and suggest improvements to enhance service delivery.• Adhere to established policies and procedures while delivering consistent support.
2026-03-20T00:00:00Z

Customer Service Representative

Beaverton, OR
onsite
Temporary
18 - 22 USD / Hourly
Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company.
2026-03-12T00:00:00Z

Customer Service Representative

Minneapolis, MN
remote
Temporary
16 - 18 USD / Hourly
We are looking for a dedicated and success-driven Customer Service Representative to join our team in Minneapolis, Minnesota. This is a long-term contract position in the higher education industry, where you will play a pivotal role in connecting with prospective learners and supporting their journey. If you thrive in a fast-paced environment and excel at delivering exceptional service, we encourage you to apply. Responsibilities: • Conduct outbound call campaigns to engage with leads, opportunities, and applications. • Reach out to prospective learners who have requested information and provide thoughtful guidance. • Support various call campaign initiatives based on organizational needs. • Assess the needs of prospects and ensure efficient transfers to the appropriate team or individual, often handling over 100 calls daily. • Serve as the welcoming point of contact for inbound callers and online chat inquiries. • Identify and address caller needs, ensuring seamless transitions to the correct departments. • Assist prospective learners, applicants, and current students with their inquiries and concerns. • Share best practices and collaborate with the team to enhance service delivery. • Perform administrative tasks and maintain accurate records as required. • Manage multiple workflow tasks effectively throughout the day.
2026-03-13T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary
18 - 21 USD / Hourly
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Respond to customer inquiries via phone, email, chat, or in person in a timely and detail oriented manner Resolve customer questions, concerns, and complaints by providing accurate information and appropriate solutions Process customer requests, orders, returns, or account updates as needed Document customer interactions and maintain accurate records in internal systems Escalate complex or unresolved issues to the appropriate team or supervisor Follow established policies, procedures, and service standards Meet or exceed performance metrics related to quality, productivity, and customer satisfaction Collaborate with internal teams to improve customer experience and resolve recurring issues
2026-03-17T00:00:00Z

Customer Service Representative

Oceanside, CA
onsite
Temporary
23 - 25 USD / Hourly
Robert Half is working with a fast-growing logistics company in San Diego that is seeking a Customer Service Representative to support their operations and client communication. Logistics organizations depend heavily on strong customer service teams to ensure that shipments, orders, and client requests are handled efficiently and professionally. Our client is looking for a professional who enjoys helping customers, solving problems, and maintaining clear communication throughout the service process. Individuals who succeed in this role tend to be detail oriented, patient, and capable of managing multiple customer requests while maintaining a positive and professional attitude. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and online systems</li><li>Provide updates on orders, shipments, and service requests</li><li>Coordinate with internal departments to resolve customer concerns</li><li>Maintain accurate records of customer interactions and transactions</li><li>Assist with order entry and service documentation</li><li>Support general administrative tasks within the customer service department</li></ul>
2026-03-13T00:00:00Z

Customer Service Representative

Olympia, WA
onsite
Temporary
21.65 - 23 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team, in the Lacey, Washington area. This is a long-term contract position where you will play a vital role in ensuring excellent customer experiences and smooth operational processes. The ideal candidate is detail-oriented, personable, and comfortable working in a close-knit team environment. Responsibilities:• Provide exceptional customer service by handling inquiries, resolving issues, and ensuring client satisfaction.• Manage customer accounts from initiation to completion, including order processing, shipping coordination, and accurate documentation.• Perform data entry tasks with precision, utilizing alpha and numeric inputs and 10-key skills.• Collaborate with clients to provide price quotes, freight quotes, and manage purchase orders effectively.• Maintain strong communication through direct phone calls and email correspondence.• Track projects and ensure timely updates to clients.• Utilize Sage 100 software for accounting and inventory-related tasks.• Prioritize daily responsibilities efficiently to meet deadlines while multitasking.• Build rapport with customers by learning about products and fostering positive relationships.• Operate within Office Suite for various administrative tasks.
2026-03-09T00:00:00Z

Customer Service Representative

Salem, OR
onsite
Temporary
18 - 23 USD / Hourly
We are seeking an experienced and dedicated Customer Service Representative to become part of our team. The ideal candidate will deliver outstanding service by addressing inquiries, resolving complaints, and ensuring a positive customer experience.Key Responsibilities:<ul><li>Respond to customer inquiries promptly, courteously, and professionally</li><li>Resolve customer complaints and issues efficiently</li><li>Process customer orders, forms, applications, and requests</li><li>Provide accurate information regarding products and services</li><li>Record customer interactions and transactions, including details of inquiries, complaints, and actions taken</li><li>Oversee customer service procedures, ensuring policies are followed</li><li>Build and sustain strong customer relationships and maintain up-to-date customer records</li><li>Carry out additional tasks as directed by management</li></ul>
2026-03-12T00:00:00Z

Customer Service Representative

West Palm Beach, FL
onsite
Contract / Temporary to Hire
26 - 28 USD / Hourly
M-F 8:00am-5:00pm 20-25/hr • Manage on-boarding of customer accounts • Accurately process orders, returns, and exchanges according to company policies and procedures. • Address customer inquiries, concerns, and complaints promptly and professionally. • Provide exceptional customer service via phone, email and in-person interactions. • Check stock for availability, verify price, and assist with logistical information. • Maintain accurate records of customer interactions and transactions. • Coordinate with other departments to ensure the successful delivery of the product. • Stay up-to-date on product knowledge, company policies, and industry trends. • Handle customer complaints, provide appropriate solutions and alternatives; follow up to ensure resolution while maintaining professionalism; escalate issues to management when needed. • Assist with Return Material Authorizations (RMA’s), Corrective and Preventative Actions (CAR’s) • Work with confidential customer information • Build sustainable relationships and trust with customer accounts through open communication. • Assist with various administrative tasks as needed
2026-03-23T00:00:00Z

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