<p>Our team is currently seeking a Customer Service Representative to support a reputable non-profit client in San Diego, CA. This role is based in a call center environment, where you will have the opportunity to make a meaningful impact by assisting community members and supporting the organization's mission. If you are passionate about helping others and thrive in a fast-paced setting, we encourage you to apply.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage a high volume of inbound and outbound calls in a professional and compassionate manner</li><li>Provide accurate information and resources to callers regarding the non-profit’s programs and services</li><li>Document interactions and maintain up-to-date client records in the database</li><li>Handle sensitive information with empathy and confidentiality</li><li>Collaborate with team members to improve processes and service delivery</li><li>Escalate complex issues to supervisors or appropriate departments when necessary</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Hartland, Wisconsin. This role involves managing customer interactions, processing orders, and handling accounts receivable tasks while ensuring efficient communication with various customer classes. The ideal candidate will have experience in consumer goods and be comfortable performing diverse responsibilities, including social media marketing and front desk duties. This is a Contract to long-term position, offering an opportunity to transition into a lasting role.<br><br>Responsibilities:<br>• Process order receipts and confirmations for retail, corporate, and wholesale customers.<br>• Accurately enter and route orders for various customer categories, including wholesale, distributors, web, retail, donations, and exports.<br>• Handle accounts receivable tasks such as invoicing, deposits, and responding to inquiries.<br>• Address customer service needs, including complaints, product inquiries, and requests for purchasing information.<br>• Manage donation requests and set up new customer profiles in the database.<br>• Perform filing and maintain organization for front desk and reception duties.<br>• Monitor aged receivables on a weekly basis to ensure timely follow-up.<br>• Generate monthly customer statements and prepare salesperson commission reports.<br>• Assist with social media marketing efforts on platforms like Facebook, Instagram, and Pinterest.<br>• Conduct annual tasks such as trade show lead follow-ups and rotating stock in the showroom.
We are looking for a dedicated Customer Service Representative to join our team in Fort Wayne, Indiana. In this role, you will serve as a pivotal point of contact for customers, ensuring their inquiries are addressed efficiently while maintaining excellent service standards. This is a Contract to permanent position, offering an exciting opportunity to grow within a dynamic retail environment.<br><br>Responsibilities:<br>• Conduct daily reviews of customer leads, ensuring timely follow-ups and nurturing potential sales opportunities.<br>• Respond promptly to incoming digital leads and text inquiries, ensuring every customer receives a reply.<br>• Maintain and update customer data accurately in internal systems, logging next steps and essential details.<br>• Lead educational sessions for new pool owners, covering topics like water chemistry, equipment usage, and maintenance.<br>• Empower customers by transforming their concerns into confidence through clear and thorough training.<br>• Coordinate administrative tasks for commercial accounts, including paperwork, scheduling, and invoicing.<br>• Communicate with commercial clients to address billing, scheduling, or other inquiries with strong attention to detail.<br>• Manage inbound and outbound calls, providing accurate information and resolving customer concerns.<br>• Schedule appointments and ensure all customer interactions are logged efficiently.<br>• Perform data entry tasks with precision to support accurate record-keeping and operational workflows.
We are looking for a Salesforce Application Support Engineer to join our team on a long-term contract basis in Palm Beach Gardens, Florida. In this role, you will be responsible for ensuring the optimal functionality of Salesforce solutions while collaborating with cross-functional teams to address technical challenges and streamline processes. The ideal candidate will bring expertise in Salesforce development, problem-solving capabilities, and a proactive approach to maintaining data accuracy across systems.<br><br>Responsibilities:<br>• Develop and implement scalable solutions using JavaScript and Apex within the Salesforce platform.<br>• Collaborate with stakeholders to translate business requirements, particularly in the legal domain, into technical designs.<br>• Configure and modify Salesforce settings, including permissions and record updates, to meet organizational needs.<br>• Manage escalations and resolve issues using multiple ticketing systems.<br>• Ensure the accuracy and integrity of data across all Salesforce deliverables.<br>• Build and maintain integrations between Salesforce and third-party systems to enhance functionality.<br>• Provide technical support for production issues and troubleshoot problems efficiently.<br>• Utilize Salesforce DevOps tools to streamline development and deployment processes.<br>• Contribute to the ongoing evolution of analytics and reporting by leveraging Salesforce data.
<p>This is a third shift position. Hours are 11PM - 7AM</p><p><br></p><p>The IT Operations Analyst is responsible for monitoring and analyzing the operation of Client Server platforms (i.e. central console, on-line terminals, etc.)</p><p>Essential Generic Job Functions (List in order of importance):</p><p>• Identifies, analyzes, and solves technical problems to ensure optimal performance.</p><p>• Hands on within the data center doing cabling and rack and stack</p><p>• Responds to customer problems and complaints.</p><p>• Assesses performance and makes recommendations for change based on company needs and goals.</p><p>• Designs monitoring tools to detect and report on system performance.</p><p>• Troubleshoots and provides support to users.</p><p>• Maintains necessary production journal and control log(s).</p><p>• Maintains operation records of machine utilization, PMs and/or equipment repairs.</p><p>• Preforms and verifies backup procedures for related solutions as per defined policies and procedures.</p><p>• Other duties and/or projects as assigned.</p><p>Lifts a minimum of 25 lbs., pushes and pulls a minimum of 25 lbs. and stands a minimum of 2 hours a day.</p>
<p>Our client is looking for a motivated and detail-oriented Technical Inside Sales Representative to join their team in Lisle, Illinois. In this role, you will build and maintain relationships with clients, expand the sales pipeline, and contribute to a collaborative and dynamic work environment. This position is ideal for individuals passionate about sales, customer engagement, and working within a scientific B2B service setting. This position offers a salary of $63,000-$69,000 + health, vision, dental, PTO, FSA, LTD, STD, 401K + company match. This position is 100% in-office. This position does not offer additional incentive-based compensation.</p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p><p><br></p><p>Responsibilities:</p><p>• Develop a comprehensive understanding of the company’s testing services and product portfolio.</p><p>• Manage and maintain accurate records of client interactions, leads, and sales opportunities using CRM tools such as HubSpot.</p><p>• Identify new prospects and guide them through the sales process to build a strong pipeline.</p><p>• Foster and maintain strong relationships with potential clients to understand their needs and recommend tailored solutions.</p><p>• Conduct research on leads generated from campaigns and other sources to customize outreach strategies.</p><p>• Stay updated on industry trends, competitive activities, and relevant market developments.</p><p>• Proactively reach out to potential clients through cold calls and other outreach methods to identify new business opportunities.</p><p>• Support the sales and business development team with additional duties as needed to achieve organizational goals.</p>
<p>On-site role in the Sarasota region. </p><p><br></p><p>We are looking for a .Net/C#/SQL Application Support Engineer to join our team in Sarasota, Florida. In this role, you will focus on maintaining, troubleshooting, and enhancing internal business systems and applications. This position requires hands-on experience with coding, application support, and IT operations in a structured, on-premises environment.</p><p><br></p><p>Responsibilities:</p><p>• Modify and maintain existing C# applications to ensure optimal performance.</p><p>• Diagnose and resolve issues within production applications to minimize downtime.</p><p>• Analyze legacy code to identify and implement improvements.</p><p>• Address bugs and enhance workflows to streamline processes.</p><p>• Execute queries and validate data within SQL Server environments.</p><p>• Support and enhance internal tools built on PHP frameworks.</p><p>• Ensure all application changes undergo thorough review processes before deployment.</p><p>• Assist in troubleshooting environment-level issues impacting applications.</p><p>• Provide support for Windows Server and Active Directory tasks related to applications.</p><p>• Maintain documentation and contribute to the knowledge base for system operations.</p>
<ul><li><strong>Position: Workplace Experience Support Specialist / Location Service Specialist (about 4-week CONTRACT position)</strong></li><li><strong>Location: Cleveland, Ohio, CUYAHOGA, 44114, United State</strong></li><li><strong>Type: 100% ONSITE </strong></li><li><strong>Tentative Hourly Pay Rate: $22 per hour</strong></li></ul><p>Essential Duties</p><ul><li>Plans with Location Services Manager or Supervisor then executes under minimal to no direction the completion of Location Services projects such as moves repairs cleaning conference room preparation meeting and event coordination and ensuring pantries are adequately supplied.</li><li>Will also perform daily walk throughs of the location and follow up on maintenance issues raised by the Location Services Manager or Supervisor or others within the location.</li><li>Will coordinate with vendors and building management on life/safety and repair items.</li><li>Will escalate and provide status to the Location Services Supervisor or Manager when necessary.</li><li>Looks to streamline and improve inefficient processes in order to successfully manage ordering and maintaining inventory.</li><li>Purchases and maintains inventory of facilities/janitorial supplies and equipment by monitoring inventory and reordering materials before depletion.</li><li>Determines if supplies should be purchased directly from an approved vendor or put out to bid.</li><li>Maintains vendor relationships processes payments and meets with Location Services Supervisor or Manager to track and analyze total spend as it relates to the budget.</li><li>When performing daily walk throughs take note of possible issues and investigate cost efficient ways to upgrade or replace failed/failing building systems water lines/electric lines/lighting/HVAC.</li><li>Determine trends from frequent requests and advise Location Services Supervisor or Manager of necessary projects which would be cost beneficial to the Firm.</li></ul><p> </p><p>Provides routine direction and support as necessary in one or more of the following areas:</p><ul><li>Mail services including distribution of mail UPS FedEx and other packages coordination of courier services researching and resolving any issues with packages that are improperly addressed or packaged and assisting employees with mailing needs</li><li>Assisting employees with large photocopy scanning and binding jobs ensuring timely completion of submitted jobs</li><li>Locating and checking out client files maintenance of client records and documents ordering files from offsite storage facility and record retention.</li><li>Maintaining and ordering office supplies</li><li>Maintaining Location Services budget</li><li>Visitor management and reception activities ensuring quality customer service</li><li>Meeting and event coordination to include catering request and receiving orders conference room coordination and audio-visual equipment support</li><li>Manage the building card access systems promptly ensuring exiting employees are termed in the systems and new cards are issued to both new employees and those who lost their IDs.</li></ul>
<p>The <strong>Location Services Specialist</strong> supports daily office operations, ensuring a clean, safe, and welcoming workplace. The <strong>Location Services Specialist</strong> delivers high-quality hospitality, reception, and facilities support while coordinating vendors, managing supplies, and assisting with office services. The <strong>Location Services Specialist</strong> plays a key role in maintaining an efficient and positive workplace experience for employees and visitors.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Coordinate with building management on maintenance, safety, and workplace needs</li><li>Perform daily office walkthroughs and resolve facility issues</li><li>Manage vendors, request bids, and track services</li><li>Maintain office equipment, supplies, and inventory</li><li>Support onboarding/offboarding, including workspace setup and badge management</li><li>Handle mail, shipping, printing, and file management</li><li>Provide reception, visitor management, and customer service</li><li>Coordinate meetings, events, catering, and conference room setup</li><li>Monitor and respond to service requests in a timely manner</li></ul>
We are looking for an experienced End User Migration Technician to join our team on a contract basis in Cincinnati, Ohio. In this role, you will provide critical technical support for hardware and software installations, ensuring seamless operations for end users. The ideal candidate will possess a strong background in computer hardware and associated technologies, paired with excellent troubleshooting skills.<br><br>Responsibilities:<br>• Install, configure, and troubleshoot computer hardware and associated devices to ensure optimal functionality.<br>• Provide technical assistance for Apple and Dell technologies, addressing user concerns and resolving issues efficiently.<br>• Perform cable installations and maintain proper connectivity for devices.<br>• Assist with hardware migration tasks, ensuring seamless transitions for end users.<br>• Conduct diagnostic tests and implement solutions to resolve hardware-related problems.<br>• Collaborate with team members to deliver timely and effective technical support.<br>• Maintain accurate documentation of installations, configurations, and repairs.<br>• Ensure compliance with company standards and protocols during all technical operations.<br>• Educate end users on the proper use of hardware and software tools.<br>• Monitor and report on the status of hardware systems to ensure consistent performance.
<p>Position Overview</p><p><br></p><p>We are seeking a Tier 2 Deskside / Systems Technician to provide hands‑on systems administration and deskside technical support in a 24/7 mission‑critical environment. This role supports end users through on‑site and remote troubleshooting, device deployment, system maintenance, and operational readiness activities.</p><p>The ideal candidate is customer‑focused, technically proficient, and comfortable working in fast‑paced environments with strict service levels. This position offers the opportunity to develop strong technical, communication, and problem‑solving skills while supporting highly visible operational systems.</p><p><br></p><p>Key Responsibilities</p><p>Deskside & End‑User Support</p><ul><li>Serve as a primary point of contact for on‑site deskside support and break/fix activities</li><li>Deploy and support Windows 10 and Windows 11 laptops and desktops using non‑disruptive methods</li><li>Provide customer‑facing support with clear communication and status updates</li><li>Coordinate with Tier 3 teams for escalations, upgrades, and system changes</li></ul><p>Systems Administration & Operations</p><ul><li>Maintain and support a high‑availability environment using virtualization and redundancy best practices</li><li>Perform routine systems maintenance including software updates, backups, recovery, and file maintenance</li><li>Review systems regularly for critical updates, security threats, and operational readiness</li><li>Provide on‑call after‑hours support for production environment issues as required</li></ul><p>Incident & Service Management</p><ul><li>Respond to moderately complex technical issues involving hardware, software, and operating systems</li><li>Document all incidents, requests, and resolutions in an ITSM platform (ServiceNow)</li><li>Meet defined SLAs and time‑to‑resolution metrics</li><li>Escalate issues appropriately when resolution is unclear</li></ul><p>Hardware, Assets & Deployments</p><ul><li>Configure, deploy, and support laptops, desktops, thin clients, and mobile devices</li><li>Perform hardware procurement, deployment, support, and disposal activities</li><li>Execute asset control and inventory management tasks on‑site and remotely</li><li>Assist with physical installation activities, including lifting and moving equipment</li></ul><p>Operational Readiness & Exercises</p><ul><li>Provide IT support for practice, mock, and live continuity/DR exercises</li><li>Support site readiness activities and special operational events</li><li>Act as hands‑on technical support for site‑specific systems or network needs</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join our team in Shrewsbury, Massachusetts. In this role, you will play a pivotal part in ensuring smooth communication with customers, managing orders, and coordinating logistics. If you thrive in a fast-paced environment and have a strong background in customer service, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Process orders efficiently through accurate data entry.</p><p>• Communicate with customers via verbal and written channels to address inquiries, requests, and concerns.</p><p>• Coordinate schedules with transportation carriers to meet shipping deadlines.</p><p>• Maintain and monitor inventory control processes to ensure accuracy.</p><p>• Collaborate with various departments, including warehouse staff and sales teams, to address order revisions, pricing, inventory updates, and customer complaints.</p><p>• Work with external carriers to confirm load availability for customer pickups.</p><p>• Manage customer databases, including advanced shipping notices and routing details.</p><p>• Handle multiple tasks simultaneously while maintaining attention to detail in a fast-paced environment.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly 508-205-2127 Eric Lebow</u></em></strong></p>
<p>We are seeking a highly detailed individual to support a global company for an open-ended long-term contract. This role provides critical support across sales, supplier quality, supply chain, and customer service teams. The ideal candidate is flexible, highly organized, systems‑comfortable, and able to switch between tasks quickly while maintaining accuracy and composure. This position manages documentation, assists with sales support activities, and collaborates with internal and external stakeholders to ensure smooth operational flow.</p><p>This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and brings a calm, resilient presence to daily work.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Document Control & Administration</strong></p><ul><li>Maintain, update, and organize customer and supplier documentation, certifications, and specifications.</li><li>Ensure accuracy and completeness of documents, following established procedures.</li><li>Support audits and compliance checks through effective record management.</li></ul><p><strong>Sales & Customer Support</strong></p><ul><li>Provide timely and professional support to sales and customer service teams.</li><li>Assist with quotes, product information, order details, and customer documentation needs.</li><li>Communicate clearly and effectively with customers, suppliers, and internal partners.</li></ul><p><strong>Cross-Functional Coordination</strong></p><ul><li>Collaborate with quality, supply chain, and sales teams to resolve issues and ensure smooth processing of documentation and customer requests.</li><li>Help identify gaps in information and proactively seek solutions.</li></ul><p><strong>Operational Responsiveness</strong></p><ul><li>Handle shifting priorities and multiple tasks without losing focus or accuracy.</li><li>Stay composed when faced with urgent requests or incomplete information.</li><li>Adapt to process changes, updated requirements, and new systems as needed.</li></ul><p><br></p>