160 Results for Tech Support Manager Jobs

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Engineering Technician

Fairfield, CA
onsite
Temporary / Contract
33 - 36 USD / Hourly
Robert Half is seeking an Engineering Technician to support municipal engineering, development review, permitting, and public works activities. This Engineering Technician position provides a combination of office and field technical engineering support, including reviewing construction and subdivision plans, assisting with development review, preparing engineering drawings, supporting field survey activities, and issuing encroachment permits.The ideal Engineering Technician candidate will have experience working with civil engineering plans, land development, public works projects, surveying, or municipal engineering and be comfortable working with engineers, contractors, developers, property owners, and the general public. Key Responsibilities<ul><li>Review subdivision final maps, parcel maps, and construction plans for compliance with City Planning and Engineering requirements and accepted construction practices.</li><li>Review and interpret civil engineering plans associated with streets, utilities, land development, and public infrastructure improvements.</li><li>Prepare engineering plans, specifications, profiles, cross-sections, and related technical drawings.</li><li>Perform horizontal and vertical alignment calculations and other engineering computations supporting:</li><li>Street improvements</li><li>Curb and gutter construction</li><li>Sewer systems</li><li>Water systems</li><li>Storm drainage</li><li>Parks and other public improvement projects</li><li>Assist with the development review process, including review and coordination of plans submitted for private and public improvement projects.</li><li>Process and issue encroachment permits in accordance with City requirements.</li><li>Provide flood zone determinations and respond to requests for general engineering and development information.</li><li>Participate as a member of a field survey crew, gathering and documenting field data for planning, engineering, and public works projects.</li><li>Assist with construction staking, improvement-site surveys, and property boundary surveys.</li><li>Use surveying equipment to obtain accurate field measurements and assist with survey calculations.</li><li>Reproduce, organize, and assemble engineering plans, specifications, maps, and related documents.</li><li>Maintain accurate records associated with engineering drawings, surveys, permits, and field activities.</li><li>Prepare technical documentation and reports as required.</li><li>Coordinate and communicate with City employees, engineers, contractors, developers, property owners, and members of the public.</li><li>Perform other related engineering support duties as assigned.</li></ul>
2026-11-05T00:00:00Z

Epicor Support Analyst

Irvine, CA
onsite
Temporary / Contract
66.5 - 77 USD / Hourly
We are looking for an Epicor Support Analyst to serve as a key resource for business teams using the Epicor Kinetic environment in Irvine, California. This Long-term Contract position is ideal for someone who can connect technical system knowledge with day-to-day operational needs, especially across finance, operations, and sales. The role focuses on resolving user challenges, clarifying system capabilities, and turning business requests into practical ERP enhancements. You will also contribute to reporting support, integration improvements, and ongoing platform optimization. Responsibilities: • Partner with finance, operations, and sales teams to support Epicor Kinetic processes from customer and account setup through order processing and related downstream activities. • Investigate system issues, identify root causes, and provide clear guidance to users on effective use of Epicor Kinetic features and workflows. • Meet with executives and business stakeholders to capture needs, clarify priorities, and translate operational goals into system-related solutions. • Assist users with reporting needs by helping them access, interpret, and work with Epicor data for business decision-making. • Contribute to enhancements involving the Epicor and Salesforce connection, including support for integration processes managed through Boomi. • Support ERP updates and version-related activities within the Epicor Kinetic environment while helping users adapt to changes. • Provide assistance with subscription billing processes and related workflow configuration or issue resolution. • Communicate with both leadership and end users in a patient, attentive manner that builds trust and improves adoption. • Recommend practical process or system improvements based on recurring user issues, cross-functional feedback, and business requirements.
2026-11-06T00:00:00Z

Level 2 Help Desk

New York, NY
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Level 2 Help Desk specialist to provide hands-on technical support for a retail organization in New York, New York. This Contract position focuses on resolving escalated end-user issues across desktop, mobile, and endpoint environments while delivering a high level of customer service. The role also supports device management, documentation improvement, and collaboration with internal teams to strengthen support processes and workplace technology operations. Responsibilities: • Handle escalated support tickets and service requests involving Windows, macOS, iOS, and related endpoint technologies, troubleshooting more advanced hardware, software, operating system, and application problems. • Act as the key point of contact for employees who need in-person or higher-level technical assistance, providing clear guidance and practical end-user instruction. • Review recurring support trends and escalations to uncover service gaps, recommend process enhancements, and help identify opportunities to improve automation and efficiency. • Develop and refine support documentation, knowledge articles, and user-facing technical resources so information remains current, useful, and easy to follow. • Work closely with cross-functional teams to enhance self-service tools and automated workflows related to account access, software delivery, device setup, and employee onboarding and offboarding. • Support endpoint management activities by maintaining device settings, enforcing compliance standards, deploying applications, and managing the lifecycle of Windows, macOS, and mobile hardware. • Configure, stage, deploy, and support laptops, desktops, monitors, docking stations, mobile devices, and other workplace technology equipment for employees. • Troubleshoot onsite issues involving connectivity, printers, conference room systems, peripherals, and workstation components to restore normal operations quickly. • Track technology assets accurately and assist with hardware refresh planning to maintain dependable, up-to-date equipment across the organization. • Escalate complex technical matters to infrastructure, security, or application teams with complete documentation and clear follow-through while contributing to broader service desk and endpoint improvement efforts.
2026-11-02T00:00:00Z

Service Specialist

Rochester, NY
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Service Specialist to provide responsive support for customer and product-related inquiries within a corporate partnerships environment. This contract position focuses on delivering timely service across multiple offerings, maintaining accurate records, and helping ensure issues are resolved within established service expectations. The ideal candidate brings strong communication skills, comfort in a fast-paced call environment, and a proactive approach to improving the customer experience. Responsibilities: • Provide attentive support for customer questions and service needs across several partnership-related products and programs. • Track open requests closely and take timely action to bring items to resolution within defined service commitments. • Build working knowledge of assigned products, service guidelines, and relevant industry practices to support accurate responses. • Record customer interactions, updates, and outcomes thoroughly to maintain complete and reliable documentation. • Use business systems and software tools effectively to manage case activity, enter data, and support daily operations. • Identify workflow gaps or recurring service challenges and collaborate with leadership on practical improvements. • Assist team members by sharing guidance, answering questions, and promoting consistent service standards. • Manage high-volume inbound and outbound communication while maintaining organization, quality, and attention to detail.
2026-11-05T00:00:00Z

IT Support

Albuquerque, NM
onsite
Temporary / Contract
0 - 0 USD / Yearly
Our client is seeking an IT Support Technician to support workstation deployment, device imaging, asset management, and end-user technology readiness. This role is ideal for an IT professional with hands-on experience supporting desktops, laptops, and device deployments, or a highly motivated IT support professional looking to grow their skills in Microsoft Intune and endpoint management.The primary focus of this role is staging, imaging, configuring, and deploying end-user devices while maintaining accurate asset records and ensuring a smooth technology deployment experience. The individual may also assist with service desk activities, including hardware troubleshooting, printer support, equipment upgrades, and workstation replacements.Key Responsibilities• Configure, image, stage, and deploy desktops, laptops, and mobile devices for end users.• Support workstation lifecycle management, including new deployments, upgrades, refreshes, and replacements.• Utilize Microsoft Intune to deploy operating system images, applications, updates, and configurations.• Assist with endpoint and workstation management within an Intune-managed environment.• Maintain accurate asset inventory and device tracking records.• Support software deployment and installation activities.• Perform testing and quality assurance checks prior to device deployment.• Document deployment activities, configurations, and inventory updates.• Assist with routine service desk requests, including: o PC and laptop troubleshootingo Printer setup and supporto Peripheral installation and configurationo Hardware upgrades and replacementso Basic software support• Track and manage work requests through ticketing and asset management systems.• Follow established IT security, compliance, and operational procedures.Other duties as needed
2026-10-21T00:00:00Z

IT Support

Pasadena, CA
onsite
Temporary / Contract
32 - 40 USD / Hourly
Our client is seeking an IT Support Analyst to provide Tier 1 and Tier 2 support in a Microsoft-focused environment. This role is responsible for troubleshooting technical issues, supporting end users, managing accounts and devices, and ensuring a positive customer experience. Day-to-Day Responsibilities<ul><li>Resolve 10-15 support tickets per day</li><li>Provide Tier 1 and Tier 2 desktop support</li><li>Troubleshoot hardware, software, and access issues</li><li>Provision and deploy laptops, workstations, and mobile devices</li><li>Manage user onboarding and offboarding</li><li>Administer Microsoft 365 accounts and licenses</li><li>Support Active Directory user management and permissions</li><li>Assist with Identity & Access Management (IAM) and MFA support</li><li>Provide SharePoint access and basic troubleshooting</li><li>Escalate complex issues and collaborate with IT team members</li></ul>
2026-10-24T00:00:00Z

IT Support

San Jose, CA
onsite
Temporary / Contract
27.7115 - 32 USD / Hourly
We are looking for a detail-oriented IT Support specialist to deliver responsive technical assistance and maintain smooth day-to-day technology operations for employees in California. This Contract position is ideal for someone who enjoys solving end-user issues across devices, applications, and access management while contributing to a dependable support environment. The role will work closely with internal IT teams to handle device setup, user lifecycle support, security-related tasks, and operational improvements. Responsibilities: • Deliver hands-on support for end users experiencing issues with Windows and macOS computers, accessories, and common workplace technology. • Diagnose and resolve problems involving Microsoft 365 tools such as Outlook, Teams, OneDrive, and SharePoint to minimize disruption to daily work. • Administer user access by assisting with account setup, password support, and application permissions through Entra ID, Active Directory, and Okta. • Support endpoint management activities including device enrollment, configuration updates, software distribution, and compliance actions using Microsoft Intune. • Investigate and address technical issues related to hardware, installed applications, network connectivity, printers, and meeting room equipment. • Prepare, image, deploy, replace, and troubleshoot laptops and other assigned devices to support employee productivity. • Coordinate IT tasks tied to employee onboarding and offboarding, ensuring timely setup and recovery of systems and equipment. • Contribute to patching efforts, endpoint remediation, and other security-focused activities to help maintain a stable and secure environment. • Manage incoming service desk requests with accurate documentation, clear user communication, and timely escalation of advanced issues to specialized teams. • Assist with operational IT initiatives such as onboarding readiness, hardware refresh efforts, and other client services projects as needed.
2026-11-02T00:00:00Z

Help Desk Analyst I

Houston, TX
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk Analyst I to provide hands-on technical support for end users in Houston, Texas. This Long-term Contract position focuses on resolving day-to-day issues involving desktop systems, software, printers, telecommunications, and network connectivity within a Microsoft-based environment. The role also supports routine infrastructure administration and partners with IT leadership to keep workplace technology operating efficiently. Responsibilities: • Deliver timely support for employees experiencing issues with PCs, desktop workstations, printers, software, phone systems, and network access. • Set up, configure, and maintain computers, peripherals, and approved applications in alignment with company technology standards. • Diagnose reported technical problems independently and collaborate with the IT Manager when escalation or additional coordination is needed. • Provide onboarding support by guiding new team members on the proper use of hardware, software, and common workplace tools. • Maintain accurate tracking of technology assets, including hardware inventory, software records, and related support documentation. • Assist with video conferencing preparation, meeting setup, and troubleshooting for end users before and during scheduled sessions. • Contribute to departmental initiatives and complete additional technology-related projects as assigned. • Provide occasional support outside standard business hours, including evenings or weekends, when business needs require coverage.
2026-10-21T00:00:00Z

Help Desk II

Los Angeles, CA
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
Help Desk II OverviewAn organization is seeking a Help Desk II to provide hands-on technical support for end users, workstations, peripherals, and enterprise technologies. This role will serve as a key resource for troubleshooting technical issues, supporting day-to-day IT operations, and maintaining a reliable end-user computing environment. The ideal candidate is customer-focused, enjoys solving technical problems, and can work independently while maintaining strong collaboration with internal teams. Responsibilities<ul><li>Provide technical support for desktops, laptops, printers, mobile devices, and related hardware</li><li>Troubleshoot and resolve hardware, software, connectivity, and user access issues</li><li>Assist with workstation deployment, configuration, upgrades, and replacements</li><li>Support end users both onsite and remotely</li><li>Maintain user accounts, device inventories, and technology documentation</li><li>Escalate and coordinate resolution of complex technical issues when necessary</li><li>Assist with technology standards, security practices, and operational procedures</li><li>Document troubleshooting activities and support processes</li><li>Deliver a high level of customer service and communication to business users</li></ul>
2026-10-21T00:00:00Z

Operational Technology Engineer

New Holland, PA
onsite
Permanent / Full Time
175000 - 190000 USD / Yearly
We are looking for an Automation Engineer to support industrial technology systems in New Holland, Pennsylvania. This position focuses on building reliable connections between plant operations and enterprise platforms while helping teams maintain secure, high-performing OT environments. The role also works closely with operational and technical stakeholders to strengthen system architecture, improve support processes, and uphold cybersecurity standards across the facility. Responsibilities: • Design and deploy automation and operational technology solutions that enable dependable system performance and effective data exchange across plant and enterprise environments. • Partner with production, engineering, and IT teams to align shop-floor control systems with broader infrastructure and business applications. • Review and confirm industrial architecture plans to ensure technical soundness, scalability, and compliance with organizational standards. • Establish and maintain connectivity between manufacturing automation platforms and company systems used for reporting, monitoring, and data sharing. • Support site teams in sustaining OT equipment and software by promoting preventive maintenance and resolving performance issues. • Guide troubleshooting efforts for operational technology incidents and help drive timely corrective actions to minimize disruption. • Apply and maintain cybersecurity controls that reduce risk to plant systems and strengthen protection against operational threats. • Execute remediation activities identified through security reviews, assessments, and audit findings within OT environments. • Enforce industrial cybersecurity policies and site procedures to ensure operational technology systems remain compliant and secure.
2026-10-27T00:00:00Z

160 results for Tech Support Manager jobs