<p>Robert Half is seeking a Contract Data Analyst to join our client's team. As a Data Analyst, you will be responsible for collecting, processing, and analyzing data to provide actionable insights that support business decisions. This contract position offers an exciting opportunity to work with a dynamic team and help drive data-driven strategies for a respected organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Data Collection and Analysis:</strong> Collect, clean, and analyze data from various sources to identify trends, patterns, and insights that inform business decisions.</li><li><strong>Reporting:</strong> Create and maintain dashboards, reports, and visualizations that communicate findings to stakeholders in a clear and concise manner.</li><li><strong>Data Validation:</strong> Ensure data integrity by conducting regular audits, validation, and quality checks.</li><li><strong>Collaboration:</strong> Work closely with cross-functional teams to understand data requirements and provide insights that support strategic goals.</li><li><strong>Data Modeling:</strong> Develop and maintain data models, forecasts, and simulations to support business planning and operations.</li><li><strong>Trend Analysis:</strong> Monitor key performance indicators (KPIs) and analyze data trends to identify opportunities for improvement.</li><li><strong>Documentation:</strong> Document data processes, methodologies, and findings to ensure transparency and reproducibility of results.</li><li><strong>Ad Hoc Analysis:</strong> Provide ad hoc analysis and reporting support as needed to assist in decision-making processes.</li></ol><p><br></p>
<p>We are looking for a skilled Data Analyst to join our team. In this role, you will transform complex datasets into actionable insights that drive business decisions. This position offers an exciting opportunity to collaborate with stakeholders while leveraging advanced tools and techniques to optimize data processes.</p><p><br></p><p>Responsibilities:</p><p>• Design, implement, and manage data pipelines and reporting systems to support strategic decision-making.</p><p>• Develop and maintain interactive dashboards and reports using Power BI to monitor and visualize key metrics.</p><p>• Utilize SQL to extract, transform, and analyze data from diverse sources, ensuring accuracy and consistency.</p><p>• Create Python scripts to automate data workflows, perform analysis, and improve operational efficiency.</p><p>• Partner with stakeholders to understand reporting requirements and translate them into effective technical solutions.</p><p>• Conduct data quality assessments and establish validation protocols to ensure data reliability.</p><p>• Document data processes, methodologies, and technical specifications for future reference.</p><p>• Analyze datasets to uncover trends, patterns, and anomalies, providing actionable insights and recommendations.</p>
We are looking for a highly skilled Data Analyst to join our team in Belgrade, Maine. This is a long-term contract position offering the opportunity to contribute to advanced data solutions and cloud-based projects. The role involves working with large-scale data migrations and developing modern data pipelines using cutting-edge technologies.<br><br>Responsibilities:<br>• Design and implement efficient data pipelines to ingest, transform, and deliver data across enterprise systems.<br>• Develop and manage Azure-based Data Lakes and associated cloud data services.<br>• Lead large-scale data migration projects from on-premise systems to Azure cloud environments.<br>• Create scalable data models and curated datasets to support business intelligence and reporting.<br>• Ensure data integrity, quality, governance, and security throughout all workflows.<br>• Collaborate with technical and business teams to translate requirements into impactful data solutions.<br>• Optimize data architectures to improve performance and scalability.<br>• Support business intelligence platforms like Power BI by delivering curated datasets and analytics layers.<br>• Monitor and troubleshoot data workflows to ensure seamless operations.
We are looking for a skilled Applications Support Specialist to provide operational and administrative support within a global learning management system. Based in King of Prussia, Pennsylvania, this role focuses on ensuring efficient training delivery, system maintenance, and troubleshooting to enhance user experiences. This is a long-term contract position with opportunities to work onsite up to three times per week or remotely within the Eastern or Central time zones.<br><br>Responsibilities:<br>• Manage the creation, updating, and maintenance of training items, curricula, and learning plans within the SuccessFactors platform.<br>• Configure assignment rules and target audiences to streamline training assignments for Commercial learners.<br>• Set up courses and sessions, oversee enrollments, and handle completion tracking and equivalency approvals.<br>• Address system and access issues, escalating complex challenges to IT or enterprise teams as necessary.<br>• Troubleshoot user access, assignment, and completion problems, providing clear guidance to stakeholders.<br>• Generate compliance and completion reports while validating data accuracy using Excel.<br>• Support the deployment of new learning initiatives, such as curriculum launches and campaign-based assignments.<br>• Communicate timelines and status updates to stakeholders to ensure consistent and smooth learning experiences.<br>• Adhere to established governance standards, including naming conventions and metadata protocols.<br>• Contribute to continuous improvement efforts by participating in forums and suggesting incremental process enhancements.
We are looking for a dedicated and detail-oriented Support Technician I to join our team in Las Vegas, Nevada. In this Contract to permanent position, you will play a critical role in supporting our users by addressing hardware, software, and system issues. This role is ideal for someone who thrives in a fast-paced environment and is eager to contribute to the seamless operation of IT systems.<br><br>Responsibilities:<br>• Manage the end-to-end IT support process for employees, including onboarding, offboarding, and role transitions, in collaboration with HR and Security teams.<br>• Handle security-sensitive termination procedures, such as revoking access, coordinating device recovery, and documenting actions for audits.<br>• Provide technical support for Windows, macOS, iOS, and mobile devices, efficiently resolving hardware, software, and connectivity issues.<br>• Assist remote and hybrid teams by troubleshooting access, endpoint, and network connectivity challenges while ensuring consistent service delivery.<br>• Oversee the maintenance and functionality of physical access systems, conference room AV equipment, and collaborative technologies for seamless operations.<br>• Utilize Jira Service Management to manage the full ticket lifecycle, from intake and prioritization to resolution and documentation.<br>• Conduct IT asset management tasks, including procurement, deployment, patching, replacements, and maintaining accurate inventory records.<br>• Analyze recurring issues to identify trends, recommend improvements, and enhance overall operational efficiency.
<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is seeking a Tier 1 Help Desk Support Technician for a 1 year contract to provide day-to-day end-user and desktop support. This role is designed to supplement the existing IT support team, allowing senior technicians to focus on large-scale PC replacement and deployment initiatives.</p>
<p>Our team is seeking a motivated Import Specialist for a temp-to-hire opportunity with a reputable and growing company located in Uniondale, NY. In this role, you will support import operations, ensure compliance with customs regulations, and provide excellent communication with vendors and internal teams. This is an excellent chance to build your career in international logistics while working in a face paced environment.</p><p><br></p><p><strong>Main Duties:</strong></p><ul><li>Coordinate and track import shipments to ensure timely delivery</li><li>Prepare and review import documentation (invoices, bills of lading, packing lists, etc.)</li><li>Communicate with customs brokers, freight forwarders, and vendors to resolve shipment issues</li><li>Ensure compliance with U.S. customs laws and import regulations</li><li>Manage database entries and maintain accurate records for all import transactions</li><li>Assist with tariff classifications, duty calculations, and audits</li><li>Collaborate with internal teams to support business needs</li></ul>
<p>We are looking for a dedicated Logistics Analyst to oversee and optimize supply chain operations, both domestically and internationally, from our West Caldwell, New Jersey location. This role involves ensuring seamless inventory management, timely deliveries, and compliance with regulatory standards while collaborating with cross-functional teams. The ideal candidate will contribute to the efficiency of warehouse operations and maintain strong relationships with suppliers and logistics partners.</p><p><br></p><p>Responsibilities:</p><p>• Manage inventory processes, including order tracking and shipment coordination, using company systems.</p><p>• Oversee domestic and international logistics to ensure timely pickups, deliveries, and carrier selection.</p><p>• Coordinate supplier onboarding, purchase orders, and procurement activities to maintain operational efficiency.</p><p>• Conduct cycle counts and maintain accurate inventory documentation to support warehouse operations.</p><p>• Monitor international shipping regulations, apply HS codes, and liaise with customs brokers for compliance.</p><p>• Develop cost analysis tools and pricing models to inform sourcing and logistics decisions.</p><p>• Support material handling and warehouse operations, including forklift operation when certified.</p><p>• Assist in preparing quality documentation and inspections to align with company standards.</p><p>• Collaborate with teams across operations, quality assurance, finance, and global departments to streamline processes.</p><p>• Track tariffs and shipping costs to ensure compliance and cost-effectiveness.</p>
<p>We are looking for a skilled Logistics Manager to join our team in Rock Hill, South Carolina. In this role, you will play a critical part in optimizing logistics processes, improving cost efficiency, and ensuring seamless global operations. This position offers a hybrid work environment, blending in-office collaboration with remote flexibility.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and enhance logistics operations to improve overall efficiency and reduce costs.</p><p>• Collaborate with leadership and cross-regional teams to align logistics strategies with business objectives.</p><p>• Utilize SAP and other tools to manage integration processes, including codes and modules.</p><p>• Develop and implement process improvements to streamline supply chain and distribution workflows.</p><p>• Provide data-driven insights to support decision-making and identify cost-saving opportunities.</p><p>• Manage customer-facing communications while ensuring client satisfaction and alignment with global logistics standards.</p><p>• Oversee and coordinate activities across multiple regions to ensure consistency and effectiveness.</p><p>• Conduct assessments and evaluations to identify areas for improvement in international logistics operations.</p><p>• Work closely with internal and external stakeholders to address challenges and implement solutions.</p><p>• Prepare and present reports on logistics performance metrics to leadership </p>
<p>We are looking for a skilled Supply Chain Analyst to join our team in Benicia, California on a hybrid basis. This Contract-to-permanent position offers an opportunity to support a dynamic supply chain team in driving efficient inventory management and procurement processes. The ideal candidate will bring expertise in planning, forecasting, and supply chain operations to help meet organizational goals. </p><p><br></p><p>Responsibilities:</p><p>• Develop and manage inventory planning and forecasting processes to maintain optimal stock levels and meet customer service goals.</p><p>• Update and maintain planning tool parameters, including lead times, service levels, inventory targets, and other relevant inputs.</p><p>• Analyze historical data and supplier-specific factors to recommend adjustments to inventory levels and reorder points.</p><p>• Collaborate with Brand Management to integrate market trends, sales strategies, and brand initiatives into forecasting and procurement decisions.</p><p>• Work closely with Logistics and Operations teams to ensure the efficient and cost-effective movement of inventory.</p><p>• Provide data-driven insights and input to support the development and execution of brand strategies.</p><p>• Conduct special projects and assignments as needed to support supply chain objectives.</p>
We are looking for a Supply Chain Analyst to join a growing organization in Williamsburg, Virginia on a contract-to-permanent basis. This role will support end-to-end procurement and supply chain operations, helping ensure materials and finished goods move efficiently across the business. The ideal candidate will use data-driven insights to identify bottlenecks, strengthen planning accuracy, and improve overall operational performance.<br><br>Responsibilities:<br>• Manage the procurement cycle from requisition through purchase order creation, issuance, and follow-up with suppliers.<br>• Analyze supply chain activity to identify inefficiencies, recommend cost-saving opportunities, and improve service levels.<br>• Partner with internal teams to align purchasing decisions with inventory needs, production schedules, and customer demand.<br>• Monitor supplier performance, order status, and delivery timelines to help maintain a reliable flow of materials and products.<br>• Develop forecasting insights and planning reports that support inventory control and operational decision-making.<br>• Track key supply chain metrics and present findings that support process improvements across logistics and procurement functions.<br>• Coordinate with stakeholders to resolve supply disruptions, material shortages, and other issues affecting continuity of supply.
We are looking for a detail-oriented Supply Chain Analyst to support inventory flow, asset coordination, and cross-functional supply chain activities in Memphis, Tennessee. This Long-term Contract position focuses on managing excess and owned inventory movements, maintaining accurate records, and helping teams move material into marketable status efficiently. The role works closely with asset management, operations, finance, sales, and external stakeholders to improve visibility, resolve issues, and keep inventory-related processes running smoothly.<br><br>Responsibilities:<br>• Oversee intercompany transfers of excess inventory from the parent organization, ensuring movement requests are coordinated accurately and completed on time.<br>• Partner with parent company contacts and internal asset management teams to review available inventory, evaluate potential additions, and confirm items the business wants to receive.<br>• Support inbound inventory collection and transportation activities, including import and export coordination when required, and monitor shipments through final receipt.<br>• Work with operations and records teams to confirm inventory is received promptly, documented correctly, and positioned for sale as quickly as possible.<br>• Maintain reliable tracking and reporting for off-site excess inventory, including availability, approvals, transfers, and status updates across approved storage locations.<br>• Collaborate with asset management and sales teams on aging inventory strategies and identify practical options to improve movement of on-site and off-site parent-owned stock.<br>• Prepare and manage recurring reports related to finance, consignments, and inventory performance while keeping data accurate and current.<br>• Administer scrap-related sales orders, address issues tied to scrap processing, and help ensure proceeds are processed correctly.<br>• Coordinate project activities across multiple departments, document required procedures, and contribute to process improvements that increase operational efficiency.<br>• Handle sensitive inventory, commercial, and project information with a high level of professionalism, discretion, and confidentiality.
<p><strong>Data Reporting Analyst</strong></p><p>We are seeking a Data Reporting Analyst to support business reporting and data visualization initiatives. This role will focus on building and maintaining dashboards that provide insight into operational performance, SLAs, and KPIs. The position is an ongoing contract with potential for conversion and follows a hybrid work schedule.</p><p><strong>Responsibilities</strong></p><ul><li>Design, develop, and maintain Power BI dashboards to support business and IT reporting needs</li><li>Analyze and interpret data to track SLAs, KPIs, and operational performance</li><li>Partner closely with the IT Director to review trends, metrics, and reporting requirements</li><li>Ensure data accuracy, consistency, and usability across reports and dashboards</li><li>Support ongoing reporting enhancements and ad-hoc data analysis requests</li></ul><p><br></p>
<p>We are looking for a Technology Services Manager to lead infrastructure, cybersecurity, end-user technology, and service support operations for a manufacturing organization near Mankato, MN. This position will guide technical strategy, strengthen day-to-day IT performance, and drive technology initiatives that support business growth and operational reliability. The role also provides leadership to internal team members and external service partners while helping advance the company’s long-term technology capabilities.</p><p><br></p><p>Responsibilities:</p><p>• Direct the performance, availability, and security of core infrastructure, business systems, productivity platforms, and service desk operations.</p><p>• Lead technology projects from planning through execution, serving as either the primary project manager or a key contributor on cross-functional initiatives.</p><p>• Partner with business and IT stakeholders to assess future technology needs and implement practical strategies that improve organizational maturity.</p><p>• Oversee cybersecurity practices, monitoring tools, and risk controls to protect company systems, data, and user environments.</p><p>• Supervise, coach, and develop technical staff while managing the work and expectations of third-party service providers.</p><p>• Establish priorities for infrastructure and support activities, balancing daily operational needs with strategic improvement efforts.</p><p>• Coordinate deployment and administration of enterprise tools such as cloud services, collaboration platforms, network technologies, and endpoint environments.</p><p>• Communicate technical plans, progress, and issues clearly to both technical teams and non-technical business leaders.</p>
<p>We are looking for a skilled SAP Supply Chain Business Analyst to join our team in Houston, Texas. In this role, you will lead functional design and solution architecture for supply chain planning. You will play a key role in ensuring the successful implementation and optimization of SAP S/4HANA systems, collaborating with cross-functional teams to deliver scalable solutions aligned with business needs. This position offers an exciting opportunity to drive measurable improvements in supply chain operations.</p><p><br></p><p>Responsibilities:</p><p>• Lead functional design and architecture for SAP S/4HANA systems in supply chain planning.</p><p>• Collaborate with business and technical teams to ensure system configurations align with operational requirements.</p><p>• Design scalable solutions for demand planning, inventory management, and supply chain optimization.</p><p>• Prepare detailed process and functional design documents to translate business requirements into SAP configurations.</p><p>• Oversee defect resolution and implement changes to enhance system performance.</p><p>• Configure planning areas, master data, and key figures to drive improvements in forecast accuracy and inventory optimization.</p><p>• Provide guidance on SAP customization and support post-go-live activities.</p><p>• Manage IDoc configuration and processing to ensure seamless data integration.</p><p>• Partner with stakeholders to adhere to SAP best practices and standardization.</p><p>• Drive organizational change management related to SAP software adoption.</p>
<p>Robert Half is seeking a Contract Desktop Support Analyst to join our client's dynamic IT team. As a Contract Desktop Support Analyst, you will play a crucial role in providing technical support and assistance to end-users, ensuring smooth and efficient operation of desktop systems and software applications. This is a contract position, and the successful candidate will have the opportunity to work with a well-established and respected organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Technical Support:</strong> Provide first-level technical support to end-users, responding to inquiries, diagnosing and resolving hardware and software issues, and escalating more complex problems to the appropriate team.</li><li><strong>Desktop Management:</strong> Install, configure, and maintain desktop systems, including operating systems, software applications, and hardware components.</li><li><strong>Hardware Maintenance:</strong> Perform hardware troubleshooting and maintenance, including but not limited to desktops, laptops, printers, and peripherals.</li><li><strong>Software Support:</strong> Assist users with software-related issues, such as troubleshooting software applications, assisting with installations, and providing guidance on software usage.</li><li><strong>User Training:</strong> Conduct user training sessions to enhance end-users' knowledge of software and hardware usage, best practices, and security protocols.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and inventory management to track and report on issues, solutions, and asset management.</li><li><strong>Security:</strong> Assist in implementing and enforcing security policies, ensuring the integrity and confidentiality of data.</li><li><strong>Collaboration:</strong> Collaborate with IT team members, both on-site and remotely, to resolve complex technical issues and contribute to ongoing IT projects.</li><li><strong>End-User Satisfaction:</strong> Continuously strive to enhance the end-user experience by providing excellent customer service and support.</li></ol>
<p>The End User Support Analyst – Level 2 provides end-to-end technical support for internal users across on-premise and cloud-based Microsoft environments. This role focuses on endpoint support, user access, security tools, and office technology while working closely with IT and infrastructure teams.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>• Provide end-to-end client support via a ticketing system for local and remote users</p><p>• Serve as a Level 2 escalation point for end-user issues involving hardware, software, and access</p><p>• Support Office 365 administration, including user setup and ongoing maintenance</p><p>• Administer Exchange Online, including mailbox management and licensing</p><p>• Manage Intune and mobile device administration for laptops, tablets, and phones</p><p>• Support current and legacy Windows operating systems</p><p>• Administer Active Directory and Group Policy in a multi-domain organization</p><p>• Perform computer imaging, deployment, and lifecycle support</p><p>• Add, configure, and maintain workstations, laptops, and mobile devices</p><p>• Support Microsoft security tools including Identity Protection and Multi-Factor Authentication</p><p>• Manage and troubleshoot remote access solutions including Microsoft DirectAccess and Pulse Secure VPN</p><p>• Respond to system alerts and provide coverage for senior systems administration functions as needed</p><p>• Support conference room audio and video technology</p><p>• Assist with building security systems and local network connectivity in coordination with IT</p><p>• Support network printers and office automation systems</p><p>• Provide mobile device and endpoint support for both office-based and remote users</p>
We are looking for a Desktop Support Analyst to deliver hands-on technical support for employees in New York, New York. This Long-term Contract position is ideal for someone who enjoys resolving user issues, maintaining reliable workstation performance, and providing responsive service across a fast-paced work environment. The role will support day-to-day desktop operations, assist remote and international teams, and contribute to a consistent, high-quality end-user experience.<br><br>Responsibilities:<br>• Deliver first- and second-line technical assistance for hardware, software, and infrastructure-related incidents and service requests across the organization.<br>• Provide in-person floor support on a rotating schedule, assisting employees directly and ensuring all requests are properly recorded in the service management system.<br>• Take full ownership of assigned tickets from initial intake through final resolution, including user updates, troubleshooting, and timely closure.<br>• Support colleagues in international offices by providing remote assistance that aligns with established service standards and response expectations.<br>• Follow defined escalation procedures to route complex issues appropriately and maintain dependable support delivery.<br>• Investigate recurring technical problems, identify underlying causes, and create clear knowledge documentation for both engineers and end users.<br>• Administer user lifecycle activities such as onboarding, offboarding, account support, and related end-user access tasks.<br>• Configure, maintain, and troubleshoot laptops, desktop hardware, mobile devices, remote access tools, and Windows 10 workstation environments.<br>• Assist with event technology support and coordinate Zoom-based meeting and interview connections with domestic and international participants.<br>• Participate in after-hours on-call coverage and contribute to time-sensitive projects and organization-wide IT communications as needed.
We are looking for a skilled Desktop Support Analyst to join our team in Detroit, Michigan. In this role, you will provide essential technical support for software applications, hardware systems, and peripheral devices. This is a long-term contract position that requires a proactive individual adept at troubleshooting, maintaining systems, and ensuring end-user satisfaction.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to software applications, PCs, laptops, and peripheral devices.<br>• Perform regular maintenance and updates on hardware and software systems to ensure optimal performance.<br>• Document detailed steps and solutions for resolving user issues in the call tracking system.<br>• Install and configure hardware and software for end-users as needed.<br>• Manage inventory control and assist in transporting hardware between locations.<br>• Stay informed about current trends and advancements in technology to enhance support services.<br>• Deliver individual or group training sessions on computer hardware and software usage.<br>• Participate in projects aimed at implementing new technologies and improving service delivery.<br>• Escalate unresolved technical issues to higher support levels when necessary.<br>• Handle additional responsibilities and tasks as assigned.
<p>Job Summary</p><p>We are seeking a reliable and customer‑focused <strong>Desktop Support Technician</strong> to provide technical assistance and support for end users. The ideal candidate will have at least <strong>1 year of hands‑on desktop support experience</strong>, strong troubleshooting skills, and a passion for helping users resolve IT issues efficiently.</p><p>Responsibilities</p><ul><li>Provide <strong>Level 1 and Level 2 desktop support</strong> for end users (onsite and/or remote)</li><li>Troubleshoot and resolve hardware, software, and peripheral issues</li><li>Support Windows operating systems and common desktop applications (Microsoft 365, Outlook, Teams, etc.)</li><li>Perform PC setup, imaging, and deployment for new hires and equipment refreshes</li><li>Install, configure, and maintain desktops, laptops, printers, and mobile devices</li><li>Manage user accounts, passwords, and basic access requests (Active Directory or similar tools)</li><li>Document incidents, requests, and resolutions in a ticketing system</li><li>Escalate complex issues to higher‑level support teams when necessary</li><li>Provide excellent customer service and follow IT support best practices</li></ul><p><br></p>
We are looking for a skilled Desktop Support Analyst to join our team in Hazlehurst, Georgia. In this long-term contract position, you will play a vital role in ensuring seamless operations by providing technical support and troubleshooting for hardware, software, and networking systems. This role offers an excellent opportunity to work in a dynamic environment while contributing to the success of our organization.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to desktop hardware, software, and networking systems.<br>• Manage and maintain Active Directory user accounts, group policies, and security permissions.<br>• Provide support for Microsoft Office 365 applications, including Exchange Online, SharePoint, and Teams.<br>• Perform hardware repairs and upgrades to ensure optimal functionality.<br>• Collaborate with team members to develop solutions for complex technical problems.<br>• Deliver clear and effective communication to end-users, assisting them with technical challenges.<br>• Conduct system updates and maintain documentation for troubleshooting procedures.<br>• Ensure compliance with IT security protocols and organizational standards.<br>• Monitor and address performance issues across desktop systems.<br>• Support the deployment of new technologies and systems within the organization.
<p>Robert Half Talent Solutions is seeking an experienced <strong>IT Support Specialist</strong> to support our client in the <strong>manufacturing industry</strong>. This role is highly hands-on and operationally critical, providing technical support to systems that directly impact warehouse and manufacturing operations.</p><p>The position follows an <strong>overnight schedule of 10:30 PM to 7:00 AM, Friday through Tuesday, with Wednesday and Thursday off</strong>, and requires dependability and responsiveness in a production-driven setting.</p><p>Key Responsibilities</p><ul><li>Provide hands-on support and configuration for <strong>RF scanners</strong> used in warehouse and logistics operations</li><li>Troubleshoot and maintain <strong>Zebra label printers</strong> and related peripherals</li><li>Perform system imaging, device deployments, and updates using <strong>SCCM and/or Intune</strong></li><li>Diagnose and resolve network-related issues including <strong>DNS, DHCP, Telnet, and SSH</strong></li><li>Administer <strong>Active Directory</strong> accounts, permissions, and group policies</li><li>Deliver <strong>Tier 1–2 technical support</strong> in a Microsoft 365 environment</li><li>Document processes, incidents, and resolutions to support operational continuity</li><li>Ensure minimal downtime for users supporting manufacturing and distribution workflows</li></ul><p><br></p><p><br></p>
We are looking for a Desktop Support Analyst to deliver reliable onsite technical assistance for end users in Moline, Illinois within the Financial Services industry. This Long-term Contract position is ideal for someone who is comfortable working in a Windows-based environment, supporting banking-related hardware, and providing clear, customer-focused communication. The person in this role will help keep end-user technology operational during validation activities, deployment efforts, and launch support while maintaining accurate documentation throughout the support process.<br><br>Responsibilities:<br>• Provide onsite desktop support for end users by diagnosing and resolving hardware, software, and access-related issues in a Windows 10 environment.<br>• Prepare, configure, image, and deploy desktops and related devices to support user readiness for scheduled validation sessions and operational events.<br>• Support banking equipment such as receipt printers, check scanners, driver license scanners, and other peripheral devices to ensure proper functionality.<br>• Assist with device setup, testing, and readiness checks before key support events, helping users transition smoothly into production activities.<br>• Respond to service desk tickets and technical requests with a strong focus on timely resolution, clear updates, and minimal disruption to frontline teams.<br>• Participate in cutover and go-live support activities by providing hands-on troubleshooting and immediate end-user assistance as issues arise.<br>• Document incidents, resolutions, device statuses, and recurring problems thoroughly to support tracking, follow-up, and knowledge sharing.<br>• Use tools such as Active Directory and remote support utilities to manage user access and resolve desktop issues efficiently.<br>• Provide post-deployment and post-launch support to stabilize the user environment and address outstanding technical concerns.
<p>We are seeking a Data Architect to lead the design and evolution of data architecture. This individual will play a critical role in shaping how data is collected, stored, integrated, and consumed across the organization, supporting analytics, and reporting. The ideal candidate brings a balance of hands‑on technical depth, architectural leadership, and strong collaboration with business and technology stakeholders</p><p><br></p><p>Responsibilities</p><ul><li>Lead the design and implementation of scalable, secure, and high‑performing enterprise data architectures.</li><li>Define data architecture standards, reference architectures, and best practices across platforms.</li><li>Architect data solutions supporting analytics, BI, data science, and operational reporting.</li><li>Design and oversee data models for data warehouses, data lakes, and lakehouse architectures.</li><li>Partner with application, infrastructure, security, and analytics teams to ensure seamless data integration.</li><li>Evaluate and recommend data technologies, tools, and platforms aligned to business strategy.</li><li>Establish and enforce governance, data quality, metadata management, and lineage practices.</li><li>Provide technical leadership and mentorship to data engineers and analytics teams.</li><li>Translate business requirements into actionable data solutions for senior stakeholders.</li></ul>
We are seeking a hands-on Senior Enterprise Architect in Artificial Intelligence (AI) to join our global Enterprise Architecture team. This role blends deep technical expertise with architectural design and practical implementation to drive AI-powered transformation initiatives.<br><br>As part of a forward-thinking global technology team, you’ll collaborate across business, data, and product functions to design and implement AI/ML solutions that enable digital products and services.<br><br>Key Responsibilities<br><br>Design and architect enterprise-scale AI/ML solutions across areas such as Machine Learning, Generative AI, Deep Learning, Virtual Assistants, and Cognitive Services (Vision/Image, Text/Language processing).<br>Develop and communicate AI roadmaps, future-state architectures, and design artifacts.<br>Rapidly prototype and build proof-of-concepts (PoCs) and MVPs for AI models and algorithms.<br>Evaluate and recommend AI/ML tools, platforms, and frameworks; conduct ROI analysis.<br>Experiment with and fine-tune LLMs, train custom models, and assess performance metrics.<br>Perform data exploration, cleansing, and feature engineering to prepare datasets for model training.<br>Guide and mentor engineering and data science teams through AI/ML solution design, deployment, and integration into enterprise workflows.<br>Continuously scan industry innovations and apply emerging AI/ML technologies to business problems.<br>What We’re Looking For<br><br>Strong technical and business acumen in creating technology-driven solutions.<br>Passion for experimenting with and adopting emerging AI/ML technologies.<br>Excellent communication and influencing skills; ability to present complex technical concepts to both technical and non-technical audiences.<br>Proven ability to balance timeliness, cost, and quality in solution design.<br>Experience leading digital transformation, target operating models, and performance improvement initiatives.<br>Qualifications<br><br>Bachelor’s degree in STEM or related field (MBA a plus).<br>5+ years in AI/ML solution architecture, prototyping, and experimentation.<br>5+ years working with AWS and/or Azure data, analytics, and AI services.<br>3+ years of experience with data science tools and frameworks.<br>Recent, hands-on experience with Generative AI, LLMs, and Agentic AI platforms.<br>Knowledge of cloud-native services (data storage, compute, networking, security).<br>Strong understanding of statistical methods, data preprocessing, and feature engineering.