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23 results for Switchboard jobs

Switchboard Operator
  • Seattle, WA
  • onsite
  • Temporary
  • 21.299 - 24.662 USD / Hourly
  • We are looking for a dedicated Switchboard Operator to join our team in Seattle, Washington. In this role, you will handle high-volume communication tasks within a hospital environment, ensuring efficiency and attention to detail in every interaction. This is a long-term contract position offering a unique opportunity to contribute to critical hospital operations.<br><br>Responsibilities:<br>• Manage and transfer a high volume of incoming calls across the hospital system with care and accuracy.<br>• Promptly activate and announce emergency codes, such as medical emergencies or fire alarms, with precision and urgency.<br>• Respond effectively to high-pressure situations, including initiating lockdown procedures as needed.<br>• Create and manage communication pages using a ticket-based system to ensure timely delivery.<br>• Support patient communication needs, including calls placed through bedside systems.<br>• Deliver clear and detail-oriented overhead announcements to maintain smooth hospital operations.<br>• Adhere to established emergency protocols and hospital procedures, ensuring consistent and accurate communication.
  • 2026-03-13T00:00:00Z
Call Center Representative
  • Baltimore, MD
  • onsite
  • Temporary
  • 16 - 22 USD / Hourly
  • <p>Seeking a customer-focused Call Center Representative to handle high-volume inbound/outbound calls, resolve customer inquiries, document interactions, and meet quality/metrics in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer 60–100+ calls per day; verify identity and resolve issues/escalations.</li><li>Document calls, case notes, and resolutions accurately.</li><li>Process payments, updates, and service requests.</li><li>Meet KPIs (AHT, QA, adherence, first-call resolution).</li></ul><p><br></p>
  • 2026-02-23T00:00:00Z
Call Center Representative
  • Irvine, CA
  • onsite
  • Temporary
  • 21 - 22 USD / Hourly
  • We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality.<br><br>Responsibilities:<br>• Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences.<br>• Provide timely feedback and coaching to improve team performance in sales and service.<br>• Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions.<br>• Partner with leadership to identify key training areas and implement improvement strategies.<br>• Analyze performance metrics and trends, delivering actionable insights to management.<br>• Cultivate a positive team environment that encourages growth and motivation.<br>• Ensure adherence to organizational standards and customer service best practices.<br>• Stay updated on industry trends and apply them to enhance training processes.<br>• Collaborate with cross-functional teams to optimize customer service operations.
  • 2026-03-13T00:00:00Z
Call Center Representative
  • Miami, FL
  • onsite
  • Temporary
  • 0 - 0 USD / Yearly
  • <p>Robert Half is seeking a reliable and customer-focused Bilingual Call Center Representative (Spanish/English) to support a high-volume inbound and outbound call environment. The ideal candidate is professional, patient, and able to manage multiple customer interactions while maintaining accuracy and strong service standards.</p><p><br></p><p>Responsibilities</p><ul><li>Handle high-volume inbound and outbound calls in both English and Spanish while maintaining professionalism and efficiency</li><li>Assist customers with account inquiries, service requests, troubleshooting, and general questions</li><li>Document all customer interactions accurately in the system, including notes, follow-ups, and case details</li><li>Resolve routine concerns and appropriately escalate complex issues according to company procedures</li><li>Follow established scripts and compliance guidelines while maintaining a natural and helpful conversation</li><li>Manage email and online inquiries in addition to phone communication</li><li>Meet productivity and quality assurance metrics including call handling time, accuracy, and customer satisfaction</li><li>Maintain confidentiality of customer information and adhere to company policies</li></ul><p><br></p>
  • 2026-02-20T00:00:00Z
Help Desk
  • Gramercy, LA
  • onsite
  • Temporary
  • 20 - 24 USD / Hourly
  • <p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for all technical support requests via phone, email, and ticketing system.</li><li>Troubleshoot and resolve issues related to workstations, printers, mobile devices, and basic network connectivity.</li><li>Provide support for Windows operating systems, Microsoft 365 applications, and standard hardware/software.</li><li>Escalate advanced or unresolved issues to Tier 2/3 teams following documented procedures.</li><li>Maintain accurate records of issues, resolutions, and user interactions in the ticketing system.</li><li>Assist with user account setup, password resets, and basic system administration tasks.</li><li>Deliver friendly, efficient, and detail-oriented customer service to all employees.</li></ul>
  • 2026-03-09T00:00:00Z
Helpdesk
  • Boca Raton, FL
  • onsite
  • Temporary
  • 0 - 0 USD / Yearly
  • <p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
  • 2026-03-13T00:00:00Z
Helpdesk
  • Miami, FL
  • onsite
  • Temporary
  • 0 - 0 USD / Yearly
  • <p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
  • 2026-03-13T00:00:00Z
Dispatcher
  • Jackson, MI
  • onsite
  • Contract / Temporary to Hire
  • 17 - 18 USD / Hourly
  • <p>We are looking for an experienced Dispatcher to join our team in Jackson, Michigan in our dispatch office from <strong>6:00 am- 9:00 am</strong> and<strong> then again from 2:00 pm - 5:00 pm.</strong> In this Contract position, you will play a critical role in ensuring efficient coordination and communication within the transport industry. This role requires a strong ability to multitask, manage communication systems, and provide excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and dispatch transport services efficiently to meet operational needs.</p><p>• Manage communication through multi-line phone systems and two-way radios.</p><p>• Ensure timely responses to inquiries while maintaining high levels of customer service.</p><p>• Collaborate with public school representatives to organize transportation schedules.</p><p>• Monitor and adjust routes to address changes or delays effectively.</p><p>• Keep accurate records of dispatch activities and maintain organized logs.</p><p>• Resolve issues promptly, including addressing concerns from drivers or clients.</p><p>• Relay information accurately and promptly between drivers, clients, and management.</p><p>• Uphold safety standards and adhere to company policies during all operations.</p>
  • 2026-03-10T00:00:00Z
Dispatcher
  • Cedar Rapids, IA
  • onsite
  • Contract / Temporary to Hire
  • 19 - 23 USD / Hourly
  • <p><strong>Position Overview</strong></p><p>We are seeking a highly organized and proactive <strong>Dispatcher</strong> to support a growing local organization&#39;s operations team on a contract-to-hire basis. This role is responsible for managing incoming service requests, dispatching field technicians, maintaining accurate documentation, and ensuring a seamless flow of communication between customers, vendors, and internal teams. This is a great opportunity to join a fast paced, dynamic team!</p><p><br></p><p>Experience working within the <strong>skilled trades, construction, mechanical, or service industries</strong> is a strong plus.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer and route incoming service requests in a professional, customer‑focused manner.</li><li>Schedule, dispatch, and adjust daily assignments for field technicians.</li><li>Communicate job details, required materials, and expectations to technicians clearly and efficiently.</li><li>Create, update, and track service orders within the company’s ERP or workflow management system.</li><li>Order or coordinate parts and materials as needed for each job.</li><li>Maintain accurate documentation, including job notes, time logs, and service reports.</li><li>Assist with expense reports, invoice preparation, and other administrative tasks as needed.</li><li>Monitor job progress throughout the day and provide updates to customers and internal teams.</li><li>Identify scheduling conflicts and resolve issues in real time to keep projects on track.</li><li>Support general office operations, data entry, and ad‑hoc administrative needs.</li></ul><p><br></p>
  • 2026-02-25T00:00:00Z
Dispatcher
  • Poway, CA
  • onsite
  • Temporary
  • 25 - 30 USD / Hourly
  • <p>Robert Half is partnering with a growing transportation services company in Poway to hire a driven, hands-on <strong>Dispatcher</strong>. This contract-to-hire opportunity is ideal for a hardworking go-getter who thrives in a fast-paced environment and is willing to step in wherever needed to keep operations running smoothly.</p><p>This is a dynamic role that blends dispatch coordination with light warehouse support. During the busy summer season, overtime of 10–20 hours per week will be required.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Schedule and dispatch drivers, crews, and equipment based on daily assignments</li><li>Coordinate residential and commercial transportation jobs to ensure on-time service</li><li>Monitor job progress throughout the day and proactively resolve delays or service issues</li><li>Communicate updates, route adjustments, and special instructions to field teams</li><li>Confirm schedules and logistics with customers and crew members</li><li>Maintain accurate records of job orders, time logs, and mileage documentation</li><li>Partner with sales and operations teams to streamline workflow and maximize efficiency</li><li>Assist with organizing and staging equipment for upcoming jobs</li><li>Help track inventory, supplies, and materials</li><li>Support loading/unloading coordination as needed</li><li>Ensure documentation aligns with warehouse activity and job assignments</li><li>Maintain a clean, organized, and safe warehouse environment</li></ul><p><br></p>
  • 2026-02-27T00:00:00Z
Dispatcher
  • Poway, CA
  • onsite
  • Temporary
  • 23 - 25 USD / Hourly
  • <p><strong>About the Company</strong></p><p> Robert Half is partnering with a growing logistics and transportation company seeking a highly organized and detail-oriented <strong>Dispatcher</strong> to join their operations team. This role is ideal for a professional who thrives in a fast-paced environment and excels at coordinating schedules, managing communication, and ensuring timely deliveries.</p><p><br></p><p>Position Overview</p><p>The Dispatcher will coordinate drivers, routes, and shipments to ensure efficient and on-time transportation operations. This individual will serve as the primary point of contact between drivers, customers, and internal teams while maintaining accurate records and responding quickly to schedule changes.</p><p>Key Responsibilities</p><ul><li>Schedule and dispatch drivers, vehicles, and equipment based on customer needs and delivery timelines</li><li>Monitor routes and provide real-time updates to drivers and clients</li><li>Communicate with drivers regarding load details, route changes, and delivery instructions</li><li>Track shipments and ensure timely pickups and deliveries</li><li>Resolve scheduling conflicts, delays, or service issues promptly</li><li>Maintain accurate records of dispatch activities in transportation management systems</li><li>Verify documentation including bills of lading, delivery confirmations, and logs</li><li>Collaborate with warehouse and operations teams to optimize workflow</li><li>Ensure compliance with DOT and company policies</li></ul>
  • 2026-02-27T00:00:00Z
Dispatcher
  • Midland, TX
  • onsite
  • Contract / Temporary to Hire
  • 19 - 20 USD / Hourly
  • We are looking for a dedicated Dispatcher to join our team in Midland, Texas. In this role, you will coordinate service appointments, manage scheduling for technicians, and ensure smooth operations in a fast-paced environment. This Contract to permanent position offers an opportunity to showcase your organizational and customer service skills while contributing to the efficiency of our operations.<br><br>Responsibilities:<br>• Handle incoming service calls and address customer inquiries professionally.<br>• Schedule and assign technicians to service appointments efficiently.<br>• Enter and process invoices accurately using company systems.<br>• Maintain excellent customer service by addressing concerns and providing timely updates.<br>• Manage multiple tasks simultaneously in a dynamic and fast-paced environment.<br>• Collaborate with team members to ensure smooth operations and service delivery.<br>• Utilize Microsoft Excel and other software tools for data entry and reconciliation.<br>• Ensure accurate billing processes and assist with accounts receivable tasks.<br>• Prepare and maintain detailed records of service schedules and transactions.
  • 2026-03-13T00:00:00Z
Dispatcher
  • Ceres, CA
  • onsite
  • Contract / Temporary to Hire
  • 18.05 - 20.9 USD / Hourly
  • We are looking for an experienced Dispatcher to join our team in Ceres, California. This role is ideal for someone who pays close attention to detail, thrives in a fast-paced environment, and possesses strong organizational skills. This is a Contract to permanent position offering an excellent opportunity to showcase your expertise in dispatch operations while contributing to a leading company in the construction industry.<br><br>Responsibilities:<br>• Coordinate and manage dispatch operations to ensure timely and efficient service delivery.<br>• Handle incoming calls through a multi-line switchboard, addressing inquiries and resolving issues promptly.<br>• Process accounts payable transactions accurately and in compliance with company policies.<br>• Use QuickBooks software to maintain and update financial records.<br>• Communicate effectively in Spanish to conduct business with clients and team members.<br>• Collaborate with other departments to streamline operations and improve workflow.<br>• Monitor schedules and adjust assignments as needed to meet deadlines and project requirements.<br>• Maintain clear and precise communication with drivers and field personnel.<br>• Ensure compliance with all company and industry regulations.<br>• Provide exceptional customer service to enhance client satisfaction and loyalty.
  • 2026-03-13T00:00:00Z
Dispatcher
  • Oceanside, CA
  • onsite
  • Temporary
  • 21 - 26 USD / Hourly
  • <p>Robert Half is partnering with a high‑growth <strong>last‑mile logistics</strong> company in <strong>Oceanside</strong> seeking a calm, decisive <strong>Dispatcher</strong> to orchestrate drivers, routes, and customer updates in a fast‑moving environment. You’ll be the real‑time command center—balancing ETAs, exceptions, and service levels while keeping customers informed and drivers supported.</p><p><strong>What You’ll Do</strong></p><ul><li>Schedule, dispatch, and monitor <strong>20–50+ drivers</strong> across North County routes; adjust in real time for traffic, weather, or priority changes.</li><li>Track loads/stop counts, update ETAs, and communicate proactively with customers and internal teams.</li><li>Manage same‑day/next‑day orders, special handling notes, and proof‑of‑delivery (POD) follow‑ups.</li><li>Triage service issues (missed windows, damages, access restrictions) and coordinate quick resolutions.</li><li>Maintain accurate dispatch logs, route notes, and SLA metrics; prepare end‑of‑shift handoffs.</li><li>Collaborate with Warehouse, Customer Success, and Billing to close loops on exceptions and credits.</li><li>Contribute to route optimization and playbooks (common issues, scripts, and escalation flows).</li></ul>
  • 2026-03-02T00:00:00Z
Dispatcher
  • Guadalupe, CA
  • onsite
  • Contract / Temporary to Hire
  • 24.7 - 28.6 USD / Hourly
  • We are looking for a skilled Dispatcher to join our team in Guadalupe, California. In this Contract to permanent position, you will play a vital role in coordinating schedules, managing communications, and ensuring smooth operations. The ideal candidate is organized, detail-oriented, and adept at multitasking in a fast-paced environment.<br><br>Responsibilities:<br>• Coordinate and manage daily schedules to ensure timely job assignments and smooth operations.<br>• Utilize QuickBooks for invoicing, payment tracking, and maintaining accurate financial records.<br>• Prepare and update documentation and reports using Microsoft Excel and other Office Suite tools.<br>• Handle incoming calls professionally, addressing inquiries and relaying messages to the appropriate personnel.<br>• Maintain accurate and organized records of schedules, client requests, and operational activities.<br>• Act as the communication link between clients, internal staff, and field crews to ensure seamless workflows.<br>• Collaborate with field teams to confirm availability and resolve any scheduling conflicts.<br>• Communicate scheduling changes promptly to all relevant parties, prioritizing client satisfaction.<br>• Monitor and troubleshoot operational challenges, ensuring resolutions are timely and effective.
  • 2026-03-11T00:00:00Z
Dispatcher
  • Rome, NY
  • onsite
  • Contract / Temporary to Hire
  • 19 - 19 USD / Hourly
  • We are looking for an organized and detail-oriented Dispatcher to join our team on a contract basis in Rome, New York. This role involves coordinating logistics and ensuring efficient communication between customers and service teams. The ideal candidate will excel in a fast-paced environment and demonstrate strong customer service and dispatching skills.<br><br>Responsibilities:<br>• Manage and prioritize incoming service requests from customers, ensuring timely responses.<br>• Coordinate and dispatch service teams to meet customer needs efficiently.<br>• Utilize computer-aided dispatch systems to track and manage service schedules.<br>• Maintain clear and thorough communication with customers to provide updates and address inquiries.<br>• Monitor and adjust schedules as needed to accommodate unforeseen changes or urgent requests.<br>• Collaborate with team members to optimize logistical operations and improve service delivery.<br>• Document and report service activities accurately to ensure compliance and accountability.<br>• Handle customer concerns and provide solutions in a courteous and effective manner.<br>• Ensure adherence to company policies and procedures during all dispatch activities.
  • 2026-03-13T00:00:00Z
Dispatcher
  • Richmond, VA
  • onsite
  • Contract / Temporary to Hire
  • 19 - 20 USD / Hourly
  • <p>We are looking for a reliable and attentive Dispatcher to join our team in Henrico, Virginia. This is a Contract to permanent position, offering an excellent opportunity for career growth within a dynamic and fast-paced environment. The role involves managing overnight shifts and ensuring seamless communication and coordination among team members. PLEASE NOTE: the hours of this role will run from 3am-11am, M-F.</p><p><br></p><p>Responsibilities:</p><p>Coordinate nightly freight movement, ensuring loads are efficiently planned and routed.</p><p>Manage high call volumes with terminals and internal dispatch teams to coordinate shipments.</p><p>Plan and assign loads to appropriate drivers, routes, and equipment to ensure timely delivery.</p><p>Communicate with terminals across multiple hubs to organize freight movement and resolve routing challenges.</p><p>Collaborate with other dispatchers to coordinate shipments moving across different territories or regions.</p><p>Monitor freight flow and adjust plans in real time based on shipment volume, operational needs, or delays.</p><p>Utilize internal systems and Microsoft Excel to track loads, routes, and operational updates.</p><p>Identify and resolve logistical issues quickly to keep freight moving efficiently.</p>
  • 2026-03-12T00:00:00Z
Dispatcher
  • Escondido, CA
  • onsite
  • Temporary
  • 22 - 28 USD / Hourly
  • <p>A reputable <strong>field services/utilities</strong> provider in <strong>Escondido</strong> is adding a detail‑accurate <strong>Dispatcher</strong> to coordinate <strong>technician schedules</strong>, manage urgent work orders, and ensure SLA compliance. Ideal for someone who enjoys puzzle‑solving: right tech, right part, right time.</p><p><strong>What You’ll Do</strong></p><ul><li>Schedule and dispatch technicians based on skillset, certifications, inventory, and territory.</li><li>Prioritize emergency orders, safety calls, and warranty work while protecting SLAs.</li><li>Confirm parts availability, coordinate pickups, and minimize windshield time.</li><li>Communicate ETAs and scope with customers; capture accurate notes and outcomes.</li><li>Update work orders, closeouts, and billing flags in the system; ensure signatures/PODs.</li><li>Partner with Operations and Inventory on returns, re‑visits, and quality checks.</li><li>Track technician productivity and escalate recurring issues with recommendations.</li></ul>
  • 2026-03-02T00:00:00Z
Dispatcher
  • Medford, NJ
  • onsite
  • Temporary
  • 20 - 22 USD / Hourly
  • <p>We are looking for a detail-oriented and customer-focused Dispatcher to join our team in Medford, New Jersey. In this role, you will oversee daily dispatch operations, ensuring timely and efficient coordination of services. This is a long-term contract, offering an exciting opportunity to contribute to a fast-paced and dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Schedule and dispatch service personnel to meet customer requests and project deadlines.</p><p>• Manage incoming service calls and address customer inquiries</p><p>• Utilize computer-aided dispatch systems to accurately record and track service assignments.</p><p>• Coordinate logistics to optimize efficiency and ensure timely service delivery.</p><p>• Maintain detailed records of service activities, including updates and follow-ups.</p><p>• Communicate effectively with clients and team members to provide updates or resolve issues.</p><p>• Monitor schedules and adjust assignments as needed to accommodate changing priorities.</p><p>• Support office operations by assisting with administrative tasks related to dispatching.</p><p>• Collaborate with team members to ensure seamless communication and workflow.</p><p>• Uphold a high standard of customer service across all interactions and processes.</p>
  • 2026-03-13T00:00:00Z
Call Center Specialist
  • Bridgewater, NJ
  • onsite
  • Temporary
  • 21 - 22 USD / Hourly
  • <p>We are looking for a skilled Call Center Specialist to join our team. As part of the healthcare industry, this role requires excellent communication and organizational skills to deliver exceptional service to patients and clients. </p><p>This is a long-term contract position where you will play a vital role in ensuring a smooth and attentive experience for everyone you assist. This is an <strong>on-site position, five days a week, Monday through Friday.</strong></p><p><br></p><ul><li>Respond to a high volume of inbound and outbound calls, chats, and emails, addressing inquiries and concerns by collecting relevant information, researching solutions, and providing accurate guidance.</li><li>Educate customers about available services, explaining features and benefits to help them make informed decisions.</li><li>Handle escalations for complex issues, ensuring they are directed to the appropriate department or team member.</li><li>Coordinate and manage appointments or requests according to established scheduling protocols.</li><li>Maintain detailed records of interactions, appointments, and follow-ups using designated systems.</li><li>Utilize software and other tools to efficiently manage scheduling, customer requests, and communications.</li><li>Navigate multi-line phone systems to efficiently handle and route calls.</li><li>Collaborate with team members to ensure a seamless workflow and high-quality service.</li><li>Maintain professionalism and accuracy while handling high volumes of communication across multiple channels.</li><li>Support the team by assisting customers with questions, scheduling, and other needs.</li><li>Ensure compliance with office procedures and maintain familiarity with office equipment and systems.</li></ul>
  • 2026-03-13T00:00:00Z
Call Center Specialist
  • Brentwood, TN
  • onsite
  • Temporary
  • 19.95 - 23.1 USD / Hourly
  • <p>As a Call Center Specialist you will be engaged in several key activities. You will be initiating contact with strategic vendors who are not currently participating in our program. This involves maintaining the vendor queue, effectively prioritizing calls, and retiring those vendors who opt not to participate, all while ensuring that campaigns are completed within the designated timelines. You will be a strategic caller tasked with inputting vendor and/or client data into specific databases, with a focus on accurately recording vendor contact details and agreement information.</p><p><br></p><p>Responsibilities and Role Expectations</p><p>• Communicating enrollment statistics with clients, sales, and/or project management teams. </p><p>• Acting as the liaison between vendor and client to address payment issues or negotiate payment terms. </p><p>• Overcoming vendor objections by proposing alternative payment options. </p><p>• Professionally handling a high-volume of both inbound and outbound calls.</p><p>• Using multiple applications to assist customers efficiently and swiftly. </p><p>• Demonstrating efficient oral and written communication with customers, department personnel, and management. </p><p>• Adeptly cross-selling additional products and services. </p><p>• Transferring calls to the appropriate department or personnel. </p><p>• Providing customers with accurate account information in a fast-paced setting. </p><p>• Displaying good interpersonal skills and teamwork awareness. </p><p>• Multitasking, attentively listening, inputting data, solving problems, and navigating through various screens while employing customer satisfaction techniques. </p><p>• Completing additional tasks assigned based on business needs.</p><p><br></p><p><br></p><p><br></p><p>Benefits and Perks: </p><p>• Medical, Dental &amp; Vision benefits from the 1st month after hire. </p><p>• Automatic enrollment into our 401k plan (subject to eligibility requirements).</p><p>• Access to company-wide virtual fitness classes.</p><p>• Generous PTO offerings including major holidays, vacation, sick, personal, and volunteer time.</p><p>• Employee discounts with major providers.</p><p>• Contributions to various local and national philanthropic organizations.</p><p>• A dynamic culture with company-wide contests and prizes.</p><p><br></p><p>Equal Opportunity Employer</p><p>We are an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and military status, or any other status protected by federal or local law. If you need an accommodation for the application or interview process, please notify a representative of the Human Resources Department.</p>
  • 2026-03-12T00:00:00Z
Call Center Specialist
  • Brentwood, TN
  • onsite
  • Temporary
  • 19.95 - 23.1 USD / Hourly
  • <p>As a Call Center Specialist you will be engaged in several key activities. You will be initiating contact with strategic vendors who are not currently participating in our program. This involves maintaining the vendor queue, effectively prioritizing calls, and retiring those vendors who opt not to participate, all while ensuring that campaigns are completed within the designated timelines. You will be a strategic caller tasked with inputting vendor and/or client data into specific databases, with a focus on accurately recording vendor contact details and agreement information.</p><p><br></p><p>Responsibilities and Role Expectations</p><p>• Communicating enrollment statistics with clients, sales, and/or project management teams.</p><p>• Acting as the liaison between vendor and client to address payment issues or negotiate payment terms.</p><p>• Overcoming vendor objections by proposing alternative payment options.</p><p>• Professionally handling a high-volume of both inbound and outbound calls.</p><p>• Using multiple applications to assist customers efficiently and swiftly.</p><p>• Demonstrating efficient oral and written communication with customers, department personnel, and management.</p><p>• Adeptly cross-selling additional products and services.</p><p>• Transferring calls to the appropriate department or personnel.</p><p>• Providing customers with accurate account information in a fast-paced setting.</p><p>• Displaying good interpersonal skills and teamwork awareness.</p><p>• Multitasking, attentively listening, inputting data, solving problems, and navigating through various screens while employing customer satisfaction techniques.</p><p>• Completing additional tasks assigned based on business needs</p><p><br></p><p><br></p><p><br></p><p>Equal Opportunity Employer</p><p>We are an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and military status, or any other status protected by federal or local law. If you need an accommodation for the application or interview process, please notify a representative of the Human Resources Department.</p>
  • 2026-03-12T00:00:00Z
Inventory/Call Center Customer Service Representative
  • Kohler, WI
  • onsite
  • Contract / Temporary to Hire
  • 18 - 20 USD / Hourly
  • <p>We are looking for a dedicated Inventory Clerk/Call Center Customer Service Representative to join our team in Kohler, Wisconsin. In this Contract to permanent role, you will play a vital part in managing inventory processes and ensuring efficient distribution of materials across multiple locations. If you have strong organizational skills and enjoy delivering excellent customer service, this position provides an engaging opportunity to grow in the printing and publishing industry.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and sort automated reports to identify backorders and reorders.</p><p>• Verify technical publication database revision levels to ensure accuracy.</p><p>• Confirm Bill of Materials details and route validated orders for processing.</p><p>• Coordinate the receipt and distribution of daily deliveries across various locations.</p><p>• Oversee inventory management and deliveries for multiple departments and warehouses.</p><p>• Handle large-scale and multi-location distribution tasks as needed.</p><p>• Process incoming order requests and ensure timely order entry.</p><p>• Deliver materials to customer warehouse locations using your personal vehicle, with mileage reimbursement provided.</p><p>• Support call center operations by answering calls professionally and resolving customer inquiries.</p><p>• Prepare and package orders for delivery, restocking supplies, and managing freight paperwork as required.</p>
  • 2026-03-10T00:00:00Z