19 results for Switchboard jobs

Switchboard Operator

Seattle, WA
onsite
Temporary
21.299 - 24.662 USD / Hourly
We are looking for a dedicated Switchboard Operator to join our team in Seattle, Washington. In this role, you will handle high-volume communication tasks within a hospital environment, ensuring efficiency and attention to detail in every interaction. This is a long-term contract position offering a unique opportunity to contribute to critical hospital operations. Responsibilities: • Manage and transfer a high volume of incoming calls across the hospital system with care and accuracy. • Promptly activate and announce emergency codes, such as medical emergencies or fire alarms, with precision and urgency. • Respond effectively to high-pressure situations, including initiating lockdown procedures as needed. • Create and manage communication pages using a ticket-based system to ensure timely delivery. • Support patient communication needs, including calls placed through bedside systems. • Deliver clear and detail-oriented overhead announcements to maintain smooth hospital operations. • Adhere to established emergency protocols and hospital procedures, ensuring consistent and accurate communication.
2026-04-02T00:00:00Z

Service Desk

Seattle, WA
onsite
Temporary
25 - 30 USD / Hourly
Robert Half is seeking a Service Desk Contractor to provide frontline technical support to internal users in a fast-paced, enterprise environment. The position is 100% onsite in Seattle, WA, that contract. Apply Today! Job Details: Schedule: Monday-Friday 8-5pmDuration: Short Term Contract Location: Seattle, WA Key Responsibilities<ul><li>Serve as the first point of contact for IT support, resolving issues or escalating as needed</li><li>Monitor and respond to incoming requests via phone, email, and ticketing systems</li><li>Troubleshoot and resolve issues related to: </li><li>Hardware and workstations</li><li>Software and Microsoft 365 applications</li><li>Login/access issues, including MFA</li><li>Mobile devices and Intune/Company Portal</li><li>Accurately document, track, and update tickets within the service desk system</li><li>Follow established IT processes, security protocols, and validation procedures</li><li>Support onboarding and offboarding activities, including device setup and user guidance</li><li>Collaborate with internal IT teams to ensure timely resolution of incidents</li><li>Deliver a high-quality, customer-focused support experience</li></ul>
2026-04-02T00:00:00Z

One Call Receptionist

McLean, VA
onsite
Temporary
18 - 18 USD / Hourly
Join our team as a One Call Receptionist and play a vital role in providing exceptional service to clients and visitors. As the first point of contact, you will manage inbound calls, direct inquiries efficiently, and support office administration. This position is ideal for professionals who thrive in fast-paced environments and possess strong communication skills. This position is as needed, one-to-two-day shifts per week. Key Responsibilities:<ul><li>Answer incoming calls promptly and courteously, routing them to appropriate departments or staff.</li><li>Greet visitors and ensure all guests receive outstanding service.</li><li>Maintain accurate records of calls and visitor logs.</li><li>Assist with general administrative tasks as needed, including scheduling, data entry, and mail handling.</li><li>Manage appointment bookings and maintain the reception area to professional standards.</li><li>Provide information to callers and visitors about company services, policies, and procedures.</li></ul>
2026-03-18T00:00:00Z

Call Center Representative

Portland, OR
onsite
Temporary
18 - 21 USD / Hourly
Robert Half is seeking a motivated and customer-oriented Call Center Representative to join a dynamic team with a leading organization. The ideal candidate will be responsible for delivering high-quality customer service and support in a fast-paced call center environment.Key Responsibilities:<ul><li>Handle inbound and outbound calls in a professional and courteous manner</li><li>Address customer inquiries, resolve issues, and provide accurate information about products and services</li><li>Document all customer interactions and maintain accurate records in internal systems</li><li>Collaborate with team members and other departments to ensure efficient resolution of customer concerns</li><li>Meet or exceed established performance metrics, including call handle time and customer satisfaction scores</li><li>Remain up-to-date on company policies, procedures, and product knowledge</li></ul>
2026-03-31T00:00:00Z

Call Center Representative

Chantilly, VA
onsite
Temporary
18 - 19 USD / Hourly
Join our team as a Call Center Representative and play a key role in delivering outstanding customer support. We are seeking customer-focused professionals with excellent communication skills to represent our company in a fast-paced contact center environment. Ideal for recent college graduates or individuals with at least one year of strong customer service or call center experience. Offers significant opportunities for advancement within the company. You will be working Monday to Friday onsite. Responsibilities:<ul><li>Handle a high volume of inbound and/or outbound customer calls in a professional manner.</li><li>Provide prompt, accurate, and courteous responses to customer inquiries regarding products, services, or account information.</li><li>Resolve customer issues efficiently by identifying the cause of problems, selecting and explaining the best solutions, and following up to ensure resolution.</li><li>Maintain detailed and accurate customer records in the company’s system.</li><li>Consistently meet or exceed individual and team performance metrics related to quality, productivity, and customer satisfaction.</li><li>Collaborate with team members and management to improve processes and customer experience.</li></ul>
2026-03-18T00:00:00Z

Call Center Representative

Mechanicsburg, PA
onsite
Temporary
18 - 20 USD / Hourly
Do you enjoy helping people and solving problems? Are you a confident communicator who thrives in a fast‑paced environment? We’re looking for a friendly, reliable Call Center Agent to join a team in Mechanicsburg, PA and deliver outstanding customer experiences every day. If you’re customer‑focused, motivated, and ready to grow—this could be the role for you! What You’ll Do<ul><li>Handling inbound and/or outbound calls with professionalism and empathy</li><li>Assisting customers with questions, requests, and issue resolution</li><li>Accurately documenting interactions in our system</li><li>Following call scripts, policies, and quality standards</li><li>Meeting performance goals for call quality, attendance, and productivity</li><li>Collaborating with team members and supervisors to improve service delivery</li><li>Maintaining a positive, customer‑focused attitude at all times</li></ul>
2026-03-17T00:00:00Z

Call Center Representative

Baltimore, MD
onsite
Temporary
16 - 22 USD / Hourly
A busy contact center in the downtown Baltimore area is hiring Call Center Representatives to manage high-volume inbound calls, assist customers, and provide accurate information. Responsibilities:<ul><li>Handle incoming customer calls and document interactions</li><li>Resolve customer issues with a professional and courteous approach</li><li>Update customer accounts and follow scripted messaging</li><li>Escalate unresolved issues to supervisors as needed</li></ul>
2026-03-24T00:00:00Z

Call Center Representative

Irvine, CA
onsite
Temporary
21 - 22 USD / Hourly
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality. Responsibilities: • Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences. • Provide timely feedback and coaching to improve team performance in sales and service. • Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions. • Partner with leadership to identify key training areas and implement improvement strategies. • Analyze performance metrics and trends, delivering actionable insights to management. • Cultivate a positive team environment that encourages growth and motivation. • Ensure adherence to organizational standards and customer service best practices. • Stay updated on industry trends and apply them to enhance training processes. • Collaborate with cross-functional teams to optimize customer service operations.
2026-04-03T00:00:00Z

Helpdesk

Miami, FL
onsite
Temporary
0 - 0 USD / Yearly
We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.Key Responsibilities:<ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul>
2026-03-13T00:00:00Z

Helpdesk

Boca Raton, FL
onsite
Temporary
0 - 0 USD / Yearly
We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.Key Responsibilities:<ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul>
2026-03-13T00:00:00Z

Dispatcher

Warrendale, PA
onsite
Temporary
20 - 25 USD / Hourly
We are looking for a dedicated Dispatcher to join our team on a contract - permanent basis in Warrendale, Pennsylvania. This role is vital in managing the daily operations of fire protection services, ensuring seamless coordination between technicians, customers, and internal teams. If you thrive in a fast-paced environment and excel at organization and communication, this position offers the opportunity to make a meaningful impact. This is a fully on-site position Monday -Friday 7AM - 4PM. Pay range $20 - $25/hr. Responsibilities:• Schedule and assign fire protection technicians for inspections, service calls, repairs, and system upgrades.• Develop and manage technician schedules to optimize labor efficiency while meeting customer commitments.• Coordinate recurring inspection schedules in alignment with service contracts and compliance standards.• Plan and adjust technician routes to minimize travel time and enhance productivity.• Respond promptly to emergency service requests and adapt schedules based on technician availability, weather conditions, or customer needs.• Communicate job details, site information, and scope changes to technicians prior to dispatch.• Maintain accurate service records, customer details, job documentation, and purchase order requirements.• Monitor and report scheduling discrepancies, ensuring timely completion of service work.• Assist with job closeouts, documentation preparation, and billing processes.• Support project managers and service teams with scheduling coordination and administrative tasks.
2026-04-03T00:00:00Z

Dispatcher

Plymouth Meeting, PA
onsite
Contract / Temporary to Hire
18 - 18 USD / Hourly
We are looking for a highly organized Dispatcher to join a team in Plymouth Meeting, Pennsylvania. This is a Contract to permanent position, offering an excellent opportunity for growth and stability within a dynamic work environment. The ideal candidate will excel in managing high volumes of inbound and outbound calls, scheduling, and coordinating logistics with efficiency and professionalism. Responsibilities:• Handle a high volume of inbound and outbound calls, ensuring timely communication with clients and stakeholders.• Schedule and dispatch services effectively, maintaining accuracy and attention to detail.• Perform data entry tasks with precision, maintaining up-to-date records and documentation.• Coordinate logistics to ensure smooth operations and timely service delivery.• Utilize computer-aided dispatch systems to manage workflows and assignments.• Provide excellent customer service to address inquiries and resolve issues promptly.• Collaborate with team members to ensure seamless communication and operational efficiency.• Monitor and adjust schedules as needed to accommodate changing priorities.• Maintain organized records and follow company protocols to ensure compliance.• Support the team in meeting performance goals and deadlines.
2026-03-31T00:00:00Z

Dispatcher

Spokane, WA
onsite
Temporary
20 - 24 USD / Hourly
Robert Half is looking for a Dispatcher to join a local Spokane Valley based company on a contract to hire basis. Pay: $20-24/hr DOE Job duties will include:-Manage service calls, schedule and dispatch technicians, and prioritize urgent requests-Track job progress, coordinate on-call coverage, and communicate with customers before and after service-Create, update, and close service jobs in company systems and support invoicing and reporting-Order and track parts, coordinate visits based on material availability, and manage parts-only sales-Review technician time, verify payroll details, approve expenses, and assist with A/R and collections-Maintain communication across field and office teams, support leadership priorities, and help keep daily operations running smoothly
2026-03-25T00:00:00Z

Dispatcher

Valley Center, CA
onsite
Temporary
22 - 27 USD / Hourly
Dispatching is all about timing and coordination — where quick decisions and clear communication keep operations running smoothly.A service-based company in San Diego is hiring a Dispatcher to coordinate daily schedules, routes, and service calls. This role is ideal for someone who thrives in fast-paced environments and enjoys being the central point of communication. This position works closely with drivers, technicians, and customers to ensure schedules stay on track. The right candidate will be calm under pressure, highly organized, and able to think quickly. Responsibilities<ul><li>Schedule and dispatch drivers or technicians for daily routes</li><li>Communicate with field teams and provide real-time updates</li><li>Monitor schedules and adjust for delays or changes</li><li>Handle incoming calls and service requests</li><li>Maintain accurate records of dispatch activity</li><li>Coordinate with operations and customer service teams</li><li>Ensure timely completion of jobs and services</li><li>Resolve scheduling conflicts and escalate issues when needed</li></ul>
2026-04-01T00:00:00Z

Dispatcher

Atlanta, GA
onsite
Contract / Temporary to Hire
17.1 - 19.8 USD / Hourly
We are looking for a skilled Dispatcher to join our team in Atlanta, Georgia. This Contract to permanent position is ideal for someone who thrives in a fast-paced environment and enjoys coordinating logistics to ensure smooth operations. The role involves managing transportation services, maintaining communication with operators, and documenting daily activities to support efficient service delivery. Responsibilities: • Assign transportation services promptly while maintaining accurate check-out logs. • Coordinate stand-by or extra-board operators to address absences, service increases, or disruptions caused by traffic, vehicle issues, or emergencies. • Track attendance for operators and staff, ensuring proper records are maintained. • Allocate vehicles based on preventive maintenance schedules and capacity requirements. • Establish two-way communication with operators to provide updates on customer needs, cancellations, or route guidance. • Monitor trip statuses and operator performance, making necessary adjustments to uphold timely service. • Record and document daily operational events and scheduling data in real-time. • Collaborate with operations staff to address scheduling or passenger-related concerns effectively. • Maintain professionalism and a neat appearance while performing job duties. • Manage multiple tasks simultaneously and direct employees in their roles to ensure departmental efficiency.
2026-04-02T00:00:00Z

Dispatcher

Toledo, OH
onsite
Temporary
22 - 25 USD / Hourly
We are looking for a skilled and dependable Dispatcher to join our team in Toledo, Ohio. In this long-term contract position, you will play a pivotal role in ensuring smooth daily operations and exceptional service delivery. If you excel in communication, coordination, and problem-solving, this dynamic role is an excellent opportunity to showcase your expertise. Responsibilities:• Respond promptly to incoming calls, assessing and prioritizing service requests and urgent issues.• Schedule and dispatch personnel or drivers efficiently, considering workload, proximity, and job requirements.• Monitor progress on assignments, adjust schedules as needed, and resolve real-time challenges.• Maintain clear and consistent communication between field teams, customers, and internal departments.• Accurately document call details, job activities, and service notes in dispatching systems.• Provide detailed instructions to field staff, including job specifics and any special requirements.
2026-03-31T00:00:00Z

Dispatcher

Cedar Rapids, IA
onsite
Contract / Temporary to Hire
18 - 22 USD / Hourly
Position OverviewWe are seeking a highly organized and proactive Dispatcher to support a growing local organization's operations team on a contract-to-hire basis. This role is responsible for managing incoming service requests, dispatching field technicians, maintaining accurate documentation, and ensuring a seamless flow of communication between customers, vendors, and internal teams. This is a great opportunity to join a fast paced, dynamic team! Experience working within the skilled trades, construction, mechanical, or service industries is a strong plus. Key Responsibilities<ul><li>Answer and route incoming service requests in a professional, customer‑focused manner.</li><li>Schedule, dispatch, and adjust daily assignments for field technicians.</li><li>Communicate job details, required materials, and expectations to technicians clearly and efficiently.</li><li>Create, update, and track service orders within the company’s ERP or workflow management system.</li><li>Order or coordinate parts and materials as needed for each job.</li><li>Maintain accurate documentation, including job notes, time logs, and service reports.</li><li>Assist with expense reports, invoice preparation, and other administrative tasks as needed.</li><li>Monitor job progress throughout the day and provide updates to customers and internal teams.</li><li>Identify scheduling conflicts and resolve issues in real time to keep projects on track.</li><li>Support general office operations, data entry, and ad‑hoc administrative needs.</li></ul>
2026-04-03T00:00:00Z

Call Center Specialist

Louisville, KY
onsite
Contract / Temporary to Hire
17 - 18.49 USD / Hourly
We are looking for dedicated Call Center Specialists for a growing team in Louisville, Kentucky. As part of a small but expanding call center, you will play a crucial role in providing exceptional customer service to customers while utilizing specialized software. This is a Contract to Hire position, offering a dynamic opportunity to transition into a permanent role based on performance. The hours for the Call Center Specialist are Monday - Friday: 8am-4:30pm onsite. Responsibilities of the Call Center Specialist:• Handle incoming calls professionally and address inquiries with accuracy and efficiency.• Utilize call center software, including Yardi, to document interactions and resolve issues.• Proactively follow up on concerns, ensuring timely resolutions and effective communication.• Escalate unresolved matters to the appropriate departments for further assistance.• Maintain detailed and accurate records of customer interactions in the system.• Defuse challenging situations with irate customers, ensuring a positive customer experience.• Verify and update customer information in internal databases.• Collaborate with team members to improve processes and support organizational growth.
2026-04-03T00:00:00Z

Call Center Specialist

Charlotte, NC
onsite
Temporary
16.15 - 17 USD / Hourly
We are looking for a dedicated Part-time Call Center Specialist to join our team in Charlotte, North Carolina. In this long-term contract role, you will play a key part in delivering exceptional customer service by handling inbound calls and assisting clients with their needs. This position offers a great opportunity to utilize your communication skills and technical expertise in a supportive, detail-oriented environment. The hours for this role are Monday-Friday from 6pm-8pm and Saturday from 8am-10am. Responsibilities:• Respond to inbound customer calls with attention to detail and efficiency.• Address customer inquiries, issues, and requests while ensuring a high level of satisfaction.• Utilize customer service software to document interactions and resolve concerns effectively.• Collaborate with team members to ensure seamless communication and service delivery.• Provide accurate information about products and services to customers.• Troubleshoot basic issues related to Ethernet and connectivity as needed.• Maintain detailed and accurate records of all customer interactions.• Adhere to company policies and procedures to ensure compliance and consistency.• Continuously improve knowledge of company services and tools to enhance customer support.
2026-04-03T00:00:00Z