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7 results for Remote Csr jobs

Customer Service Representative

Sewickley, PA
remote
Temporary to Hire
23.00 - 25.00 USD / Hourly
Our client is seeking a proactive Customer Service Representative to join their team. This role is ideal for a self-starter who can establish and optimize policies and procedures to enhance customer satisfaction and streamline sales order processes. You will collaborate closely with our sales team and customers to ensure smooth and efficient order management. This is contract to permanent, fully remote (candidate has to be local to Pittsburgh as hiring manager resides in Pittsburgh.) Pay is $23-$25, depending on experience.Key Responsibilities: • Develop and Implement Policies & Procedures – Establish clear guidelines for customer service operations, ensuring consistency and efficiency in handling inquiries, orders, and issues. • Optimize the Sales Order Process – Evaluate and improve the current sales order workflow to increase efficiency, accuracy, and customer satisfaction. • Collaborate with Sales Team & Customers – Act as a liaison between the sales team and customers to ensure seamless order processing and address any issues that arise. • Ensure Customer Satisfaction – Proactively address customer concerns, resolve order discrepancies, and provide excellent service to maintain strong client relationships. • Monitor & Report on Performance – Track key performance indicators (KPIs) and suggest improvements based on data-driven insights.Company Offers: • Fully remote work flexibility (based in locally in the Pittsburgh area) • Competitive salary and benefits package • Opportunities for detail oriented growth and development with a growing organization
2026-05-07T19:58:45Z

Spanish Bilingual Customer Service Representative

Indianapolis, IN
remote
Temporary to Hire
18.00 - 18.00 USD / Hourly
We are looking for a customer-focused Spanish Bilingual Customer Service Representative to join a payments-focused corporate team in Indianapolis, Indiana. This contract opportunity is ideal for someone who communicates clearly, works comfortably in a fast-paced call center environment, and can balance service quality with efficiency. In this role, you will assist customers with account-related questions, provide accurate product and pricing information, and support issue resolution through established service processes. ***Shift: Monday - Friday 8am - 5pm EST***MUST SPEAK FLUENT SPANISH TO BE CONSIDERED FOR THIS ROLE! Responsibilities:• Respond to customer inquiries by phone and create service tickets to document and address reported issues.• Guide customers through available products, service features, and associated fees using clear and effective communication.• Use designated customer service platforms and internal tools efficiently to research accounts and complete service requests.• Resolve routine concerns by following standard procedures and escalating or seeking guidance when situations require additional support.• Meet established call center expectations for accuracy, responsiveness, customer satisfaction, and overall quality performance.• Encourage customers to use online and self-service resources when appropriate to improve convenience and efficiency.• Share information about current offers, enhanced services, and upgraded solutions that may fit customer needs.• Provide pricing details and explain prepay options to help customers make informed decisions.• Perform additional customer support and administrative tasks as assigned to support team operations.
2026-05-22T13:24:05Z

Customer Service Representative

Minneapolis, MN
remote
Temporary / Contract
17.10 - 19.80 USD / Hourly
We are looking for a Customer Service Representative to support customer-facing outreach and service efforts for a professional organization. This long-term contract position is ideal for someone who enjoys connecting with prospective customers, delivering a positive first impression, and helping individuals reach the right resource quickly. The role combines high-volume outbound engagement with responsive inbound support, requiring strong communication, sound judgment, and a service-focused approach throughout the day. Responsibilities:• Place high-volume outbound calls to prospective customers, applicants, and other contacts who have expressed interest in learning more about available programs and services.• Respond to inbound phone and chat inquiries with a welcoming, attentive approach that creates a positive experience from the first interaction.• Assess each person’s questions or goals and direct them efficiently to the appropriate department, advisor, or support team.• Contribute to a variety of outreach initiatives based on organizational priorities, including follow-up campaigns tied to leads, opportunities, and applications.• Support the needs of prospects, applicants, and current learners by providing accurate information and facilitating timely handoffs when additional assistance is needed.• Maintain productivity in a fast-paced environment that may involve managing more than 100 calls in a day while preserving quality and consistency.• Complete assigned administrative support tasks and maintain organized records related to daily communication activities.• Share effective communication approaches and service insights with team members to promote consistent support standard
2026-05-12T22:29:40Z

Customer Service Representative

Indianapolis, IN
remote
Temporary to Hire
17.00 - 17.00 USD / Hourly
We are looking for a Customer Service Representative to support customers in Indianapolis, Indiana within a fast-paced payments environment. This contract opportunity with potential for a permanent role is ideal for someone who communicates clearly, handles inquiries with professionalism, and enjoys helping customers find the right solutions. The person in this role will manage service-related requests, provide accurate product and pricing information, and contribute to a high-quality customer experience across phone and digital channels. **This shift is Monday - Friday 9am - 6pm EST*** Responsibilities:• Respond to customer inquiries by phone and create service cases to document and track reported issues through resolution.• Describe available products, service features, and associated fees in a clear manner so customers can make informed decisions.• Use call center platforms and internal service tools efficiently to access account details, complete updates, and assist customers without unnecessary delays.• Resolve common customer concerns by following established procedures and escalating more complex matters when additional guidance is needed.• Meet performance expectations by maintaining strong call quality, accurate documentation, and productivity standards.• Encourage customers to use online and automated self-service resources when those options provide a faster or more convenient experience.• Share information about current promotions, enhanced offerings, and upgraded solutions that may fit customer needs.• Provide pricing details, prepare customer quotes, and recommend prepay options when appropriate.• Support additional service and administrative tasks as assigned to help the team meet daily operational goals.
2026-05-12T13:23:42Z

Customer Service Representative

Middleton, WI
remote
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support a high-tech pharm/biotech environment in Madison, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing order-related requests, and handling a steady flow of inbound and outbound communication. The role requires a service-focused, detail-oriented individual who can provide accurate information, resolve routine issues, and maintain a positive experience across each interaction. **REMOTE BUT MUST BE IN MADISON, WI AREA TO BE CONSIDERED** Responsibilities:• Respond to incoming customer calls and messages with clarity and a solutions-oriented approach.• Place outbound calls as needed to follow up on requests, confirm details, and provide updates on service or order status.• Enter customer orders and related information into internal systems with a high level of accuracy and attention to detail.• Address questions, concerns, and basic service issues by gathering information and guiding customers toward timely resolution.• Maintain clear records of customer interactions, order activity, and follow-up actions to support consistent service delivery.• Coordinate with internal teams when requests require additional research, escalation, or cross-functional support.• Manage a high volume of interactions while meeting quality expectations and preserving a positive customer experience.
2026-05-19T15:33:50Z

Office Specialist

Minneapolis, MN
remote
Temporary / Contract
18.21 - 21.09 USD / Hourly
We are looking for an organized Office Specialist to support administrative operations for behavioral health programs. This long-term contract position is ideal for someone who brings strong clerical judgment, confidence with digital tools, and a service-minded approach to daily coordination. The role will handle a wide range of office support activities, from scheduling and documentation to data management and follow-up tasks, while contributing to a busy, collaborative environment. This role is remote but does require individuals to be local to Minnesota for occasional onsite meetings. Responsibilities:• Coordinate calendars, arrange meetings, and support day-to-day scheduling needs for teams and programs.• Compile, review, and organize information from internal databases and other sources to maintain accurate records.• Enter and update data in tracking systems with a high level of accuracy and attention to detail.• Prepare meeting notes, distribute documentation, and help ensure follow-up items are addressed in a timely manner.• Monitor incoming requests from external parties and initiate appropriate next steps based on established procedures.• Create reports, summaries, and routine documents using Microsoft Office applications and related systems.• Provide general office assistance, including reception-related support and clear communication by phone, email, and Teams.• Manage multiple administrative tasks independently while keeping pace with deadlines in a fast-moving team setting.
2026-05-19T18:08:45Z

Collections Clerk

Philadelphia, PA
remote
Temporary / Contract
17.00 - 18.00 USD / Hourly
We are looking for a detail-oriented Billing Specialist II to support payment collections and account maintenance for a long-term contract opportunity in Philadelphia, Pennsylvania. This role focuses on customer communication, payment posting, account research, and reporting while helping ensure accurate billing records and timely follow-up on outstanding balances. The ideal candidate is comfortable working in a fast-paced environment, applying collection guidelines, and contributing to strong service and team results. Responsibilities: • Communicate with customers by phone and other channels to discuss balances due, resolve payment-related questions, and support positive account outcomes. • Review invoices and incoming payments for accuracy, then apply transactions to customer accounts in a timely manner. • Manage an assigned portfolio of credit and delinquent accounts, including documenting activity and monitoring repayment progress. • Develop practical payment arrangements based on customer circumstances and follow through on agreed schedules. • Prepare routine status updates and account reports that highlight delinquency trends, collection activity, and open issues. • Complete account administration tasks such as updating customer information, processing record changes, and maintaining clean account files. • Support specialized account situations by handling bankruptcy-related activity, soft no-pay scheduling, and requests tied to agency or customer service workflows. • Maintain compliance with applicable state and federal collection requirements while following company standards for quality, attendance, and responsiveness.
2026-05-18T17:38:43Z