<p>We are looking for a detail-oriented Operations Specialist to support delivery planning and execution for our client in the Manchester, Connecticut area. This Contract position focuses on building efficient route plans, improving order accuracy, and coordinating with store and warehouse teams to keep deliveries on schedule and aligned with service expectations. The ideal candidate brings strong logistics knowledge, confidence working across routing and reporting systems, and the ability to adjust priorities in a fast-paced setting.</p><p><br></p><p>Responsibilities:</p><p>• Build and refine delivery routes across multiple service areas to improve efficiency, support on-time performance, and align with operational goals.</p><p>• Review order information carefully to confirm documentation is complete, validate customer address details, and correct discrepancies before dispatch.</p><p>• Use logistics and delivery management platforms to oversee daily workflows, track order movement, and resolve restrictions or special delivery considerations.</p><p>• Partner with store associates and depot teams to confirm vehicle capacity, address order issues, and support compliance with timing and site-specific requirements.</p><p>• Monitor unassigned or open delivery stops and make routing adjustments that balance distance, volume, truck utilization, and customer experience.</p><p>• Evaluate changing business needs such as delivery volume, returns, exchanges, and regional limitations to update plans and maintain service continuity.</p><p>• Support operational reporting and analysis by using Excel and related tools to identify trends, improve accuracy, and assist with decision-making.</p><p>• Perform additional operational tasks as needed to support delivery execution and departmental priorities.</p>
We are looking for a highly organized Operations Specialist to support investment operations for a biotechnology-focused team in Tucson, Arizona. This position plays an important role in coordinating documentation, research, compliance tracking, and administrative activities tied to the evaluation, oversight, and progression of life science investments. The role works closely with internal colleagues, portfolio companies, legal partners, and external stakeholders, requiring sound judgment, precision, and strong follow-through in a fast-moving environment.<br><br>Responsibilities:<br>• Prepare, organize, and maintain a range of business and transaction-related documents, including standard agreements, amendments, and supporting materials for investment and portfolio activities.<br>• Monitor key contractual, licensing, and investment obligations to help ensure reporting deadlines, compliance requirements, and follow-up actions are completed on time.<br>• Maintain orderly and secure records for investment matters, project documentation, and legal files, ensuring information is accessible and properly tracked.<br>• Conduct targeted research to support due diligence, market understanding, and decision-making for prospective and existing investments.<br>• Oversee the organization of digital and physical information resources, including databases, subscriptions, publications, filings, and intellectual property reference materials.<br>• Assist with project coordination by tracking portfolio activity, monitoring relevant patents and licensed assets, compiling data for internal reporting, and preparing notices or signature-ready documents.<br>• Collaborate with internal team members, legal counsel, portfolio companies, and other external contacts to keep operational tasks moving efficiently and accurately.<br>• Provide calendar and meeting coordination support when needed to help maintain smooth execution of team priorities and investment-related workflows.
We are seeking a highly organized Operations Assistant to support day-to-day workforce coordination and administrative operations across multiple programs and locations. This role is ideal for someone with HR administration experience who thrives in a fast-paced environment and enjoys working closely with both employees and supervisors. Key Responsibilities Coordinate and manage employee scheduling across various programs and locations. Track special placements and help ensure all contract-specific clearances, documentation, and requirements are completed before employees are scheduled. Support supervisors in understanding scheduling and timekeeping processes. Assist employees with Employee IDD and basic Paylocity timekeeping, including clocking in/out and resolving common timecard questions. Provide hands-on follow-up and administrative support to keep scheduling, compliance, and documentation organized and on track. Help maintain accurate records and ensure operational processes are completed efficiently and in a timely manner. Required Qualifications HR administration experience required. Experience with employee scheduling and compliance tracking. Ability to manage multiple priorities in a fast-paced environment. Strong organizational and administrative support skills. Comfortable communicating and working with both supervisors and employees. Preferred Qualifications Experience using Paylocity preferred. Familiarity with timekeeping systems and employee support processes. Top Skills for Success Highly organized with strong attention to detail. Strong interpersonal and communication skills. Adaptable and comfortable navigating a high-volume, fast-paced environment. Why Join Us This is a great opportunity for an operations-focused detail oriented who enjoys keeping processes moving, supporting teams, and ensuring employees are set up for success. <br> Temporary professionals working through our company may be eligible for a range of benefits, which can include: Medical, dental, and vision coverage. Enrollment in a retirement savings plan. Holiday pay eligibility, depending on assignment terms. Employee discounts and wellness offerings. Access to detail oriented development resources and training. State Specific Earned Absence pay
<p>Position Overview</p><p>We are seeking a passionate, technically savvy <strong>Director of Customer Experience</strong> to lead and optimize the end-to-end customer journey for a growing direct-to-consumer (DTC) beauty brand. This is a highly visible, hands-on leadership opportunity for someone who thrives at the intersection of customer experience, technology, AI automation, and operational excellence.</p><p>The ideal candidate brings strong project management capabilities, experience within the Shopify ecosystem, and a proven ability to implement CRM solutions, optimize AI-powered customer support, and manage internal or outsourced customer service teams.</p><p>We are looking for a proactive leader who can take ownership of the customer experience function, establish scalable processes, and advocate for the customer across the organization.</p><p>Key Responsibilities</p><p><strong>Customer Experience Strategy & Leadership</strong></p><ul><li>Own and execute the customer experience strategy across the entire customer journey.</li><li>Serve as the primary advocate for customer experience, partnering with executive leadership, marketing, operations, and e-commerce teams.</li><li>Identify opportunities to improve customer satisfaction, retention, loyalty, and lifetime value.</li><li>Establish KPIs and performance metrics to measure customer experience effectiveness.</li></ul><p><strong>CRM, Technology & AI Optimization</strong></p><ul><li>Lead the implementation, integration, and ongoing optimization of CRM and customer experience platforms.</li><li>Manage technology solutions within the Shopify ecosystem, including customer service, loyalty, reviews, and subscription platforms.</li><li>Oversee AI-powered customer support agents, chatbot solutions, and automation initiatives.</li><li>Establish AI governance practices, quality standards, and processes to ensure accurate, effective customer interactions.</li><li>Evaluate emerging technologies and recommend solutions to improve efficiency and customer satisfaction.</li></ul><p><strong>Project Management & Process Improvement</strong></p><ul><li>Lead cross-functional projects from planning and implementation through execution and optimization.</li><li>Develop standard operating procedures (SOPs), process documentation, and scalable workflows.</li><li>Identify operational inefficiencies and implement solutions that improve service quality and productivity.</li><li>Take ownership of initiatives, ensuring accountability, timely execution, and measurable results.</li></ul><p><strong>Customer Service Operations</strong></p><ul><li>Oversee internal customer support teams and/or outsourced customer service agencies.</li><li>Establish performance expectations, service standards, and quality assurance processes.</li><li>Monitor customer service metrics, including CSAT, response times, resolution rates, and customer sentiment.</li><li>Leverage customer feedback, reviews, and support data to identify trends and recommend improvements.</li></ul><p><br></p>
<p><strong>Director of Clinic Operations – Fort Worth, TX</strong></p><p>Our client, a growing healthcare organization, is seeking a Director of Clinic Operations to lead its multi-site family practice clinics across DFW. Reporting to the COO, this leader will drive operational efficiency, patient volume growth, and sustainable profitability.</p><p><strong>What you’ll do:</strong></p><ul><li>Lead and develop Clinic Managers across multiple locations</li><li>Own clinic KPIs, budgets, staffing models, and labor targets</li><li>Partner with Billing to strengthen revenue cycle and reduce denials</li><li>Standardize workflows and ensure HIPAA/OSHA compliance</li><li>Support new clinic openings</li></ul><p><strong>What you bring:</strong></p><ul><li>5+ years of healthcare operations experience, including 3+ years in multi-site clinic leadership</li><li>Family practice or internal medicine experience preferred</li><li>Strong financial acumen and revenue cycle knowledge</li><li>Proven success improving clinic performance</li></ul><p><br></p><p>Full-time, on-site w Flexibility in Fort Worth with local travel to DFW clinics.</p><p><br></p><p>Joe.Faradie at roberthalf com for immediate consideration - connect with me on linkedin</p>
We are looking for a Rail Logistics & Fleet Manager to oversee rail transportation activity and support efficient product movement across facilities in Winter Park, Florida. This position plays a central role in managing railcar assets, improving service performance, and controlling transportation-related costs. The ideal candidate brings strong commercial judgment, operational awareness, and the ability to coordinate effectively with internal teams and external logistics partners.<br><br>Responsibilities:<br>• Direct the day-to-day management of owned and leased railcar assets, ensuring equipment is available, properly utilized, and aligned with shipping needs.<br>• Lead commercial discussions with rail carriers and equipment providers to secure favorable freight pricing, lease terms, and support services.<br>• Track fleet and shipment performance through metrics such as transit speed, cycle efficiency, dwell, demurrage exposure, asset usage, and movement cost.<br>• Maintain reliable visibility into railcar positions, shipment status, and inventory levels across plants, terminals, and transload sites.<br>• Partner with transload and facility teams to schedule inbound arrivals, coordinate unloading activity, support outbound planning, and remove operational delays.<br>• Work closely with trading, operations, suppliers, customers, railroads, and service partners to keep product moving on schedule and resolve transportation issues quickly.<br>• Identify savings opportunities by improving turnaround times, reducing equipment inactivity, and limiting avoidable freight-related charges.<br>• Coordinate inspections, cleaning, repair activity, and compliance requirements to support safe and dependable rail fleet operations.<br>• Prepare performance summaries, project future equipment demand, and recommend process improvements that support business expansion.
<p>We are looking for a hands-on Bank Operations Manager to lead daily back-office activities while remaining actively involved in core processing work in Minneapolis, Minnesota. This position oversees deposit, payment, business banking, and related operational functions to maintain accuracy, timeliness, and a high standard of client service. The role also works closely with internal partners to strengthen workflows, support product and process enhancements, and uphold regulatory and policy requirements across operations.</p><p><br></p><p>Responsibilities:</p><p>• Direct the day-to-day work of back-office banking operations.</p><p>• Guide team members through operational challenges, remove obstacles that affect service delivery, and create a responsive environment focused on client satisfaction and productivity.</p><p>• Monitor transaction processing to ensure work is completed accurately, on schedule, and in alignment with service expectations.</p><p>• Evaluate existing procedures, identify inefficiencies, and implement practical improvements that increase consistency, control, and operational effectiveness.</p><p>• Partner with other departments on new offerings, workflow updates, and operational initiatives to support business goals and smooth execution.</p><p>• Maintain current procedure documentation and ensure operating guidelines are clearly defined, accessible, and regularly updated.</p><p>• Perform quality reviews and oversight activities to reduce exceptions, strengthen controls, and address operational risk proactively.</p><p>• Reinforce compliance with applicable banking regulations, internal policies, and established procedures across all client transactions and team activities.</p><p>• Provide coaching, training, and tools that help employees follow standards, build knowledge, and deliver reliable results.</p>
<p>Our client, a growing advanced manufacturing organization, is seeking an experienced <strong>Logistics Manager</strong> to lead and optimize warehouse, inventory, and logistics operations at its Rock Hill, SC facility. This is a hands-on leadership opportunity for someone who excels at building processes, improving operational efficiency, and establishing scalable systems to support continued growth and multi-site operations.</p><p>The ideal candidate brings extensive experience in manufacturing logistics, inventory control, and warehouse management, along with a track record of implementing process improvements and developing high-performing teams.</p><p><br></p><p>Key Responsibilities</p><ul><li>Oversee and optimize warehouse operations, including receiving, shipping, inventory management, and internal material movement.</li><li>Develop and implement standardized warehouse layouts, material flow processes, and organizational systems to improve efficiency and space utilization.</li><li>Establish robust inventory tracking systems, cycle counting programs, and root cause analysis procedures to improve inventory accuracy.</li><li>Standardize receiving processes and implement material traceability procedures.</li><li>Manage outbound shipping operations while ensuring compliance with domestic and international shipping regulations.</li><li>Establish tracking and control procedures for customer-owned and government-owned property.</li><li>Develop scalable logistics strategies and processes to support multi-site operations.</li><li>Lead, mentor, and develop logistics personnel while fostering a culture of accountability and continuous improvement.</li><li>Apply Lean principles to eliminate waste, streamline workflows, and improve overall operational performance.</li></ul><p><br></p>
<p>Robert Half is working with a respected healthcare organization on the North Shore seeking an Office Manager to join its team. This is a permanent role reporting into a Director, responsible for managing a small team of administrative staff. This is a true operations role which overlaps with several departments.</p><p><br></p><p>The desired Office Manager must have prior experience working in a healthcare facility or medical office. The selected candidate must also have prior supervisory experience. Day to day responsibilities involve managing the administrative workflow, supporting HR functions, staff development, and managing facility/vendor related communications.</p><p><br></p><p>A Bachelor's Degree is preferred, but relevant experience would be considered in lieu of a degree.</p><p><br></p><p>Target salary is around $95K, and the benefits are strong.</p><p><br></p><p>If interested and qualified please apply to this listing directly or email an up to date resume to Bill.Nichols@roberthalf. Thanks!</p>
<p><strong>For additional information or questions about this opportunity, feel free to reach out to <u>Jennifer Fukumae via email or LinkedIn</u>.</strong></p><p><strong> </strong></p><p><strong>Robert Half is partnering with a Registered Investment Firm in the East Bay. They are looking for an Operations Lead </strong>to support business operations while partnering closely with senior leadership to keep priorities moving efficiently across the organization. This position plays a central role in improving internal processes, guiding cross-functional initiatives, and providing operational support across administrative, human resources, and compliance-related activities. The ideal candidate brings a practical, organized approach, strong communication skills, and the ability to manage multiple projects in a services environment.</p><p> </p><p><strong>This is a great opportunity if you're early in your career and looking to step into a broader operations leadership role, or if you're an experienced operations professional seeking a long-term opportunity with a well-established, team-oriented firm.</strong></p><p><strong> </strong></p><p>Responsibilities:</p><p>• Work closely with the Office Manager and Chief Operating Officer to maintain effective daily business operations and address evolving organizational needs.</p><p>• Direct operational initiatives from initial planning through execution, ensuring milestones are met and stakeholders remain informed.</p><p>• Review existing workflows, identify inefficiencies, and recommend practical improvements that strengthen overall productivity.</p><p>• Coordinate projects that involve multiple teams, helping departments stay aligned on timelines, deliverables, and implementation steps.</p><p>• Provide support for technology rollouts, process updates, and operational enhancements that improve how the firm functions.</p><p>• Assist leadership with broader company initiatives by organizing tasks, tracking progress, and helping drive strategic operational priorities.</p><p>• Act as an internal point of contact for staff who need guidance on operational procedures, tools, and best practices.</p><p>• Partner with human resources efforts by supporting employee relations documentation, manager coaching processes, compensation communications, and employee lifecycle activities.</p><p>• Work alongside compliance professionals and internal teams to help carry out compliance-related projects, communicate updates, and reinforce adherence to established procedures.</p>
<p>Our startup client is looking for an experienced legal leader to help shape the foundation of a newly launched biotech organization in Oakland, California. This role will provide executive-level guidance on legal, regulatory, and intellectual property matters as the company builds its research capabilities in human health. The ideal candidate will partner closely with scientific and business leaders to establish practical frameworks that support growth, compliance, and strategic decision-making from the outset.</p><p><br></p><p>Responsibilities:</p><p>• Partner with scientific leadership to create a legal strategy roadmap during the company’s initial launch phase.</p><p>• Develop clear guidance documents covering regulatory obligations, compliance priorities, and risk management for biotechnology operations.</p><p>• Advise on complex intellectual property arrangements, including interpretation and application of inter-company agreements.</p><p>• Design contracting strategies for customer and partner relationships with a strong focus on protecting proprietary technology and research interests.</p><p>• Provide senior counsel on corporate legal matters, transactions, and governance issues relevant to an early-stage biotech business.</p><p>• Collaborate with internal stakeholders and external intellectual property counsel to support licensing, commercial agreements, and strategic partnerships.</p><p>• Build alignment across legal, scientific, and operational teams by establishing cross-functional decision-making practices.</p><p>• Offer high-level legal direction while coordinating with internal legal operations resources that manage detailed execution and administrative follow-through.</p>
<p>We are looking for a versatile Operations Support Specialist to join our team in Indianapolis, Indiana in a contract role with the potential to become permanent. This part time position is ideal for someone who enjoys variety in their workday and can step into different functions to help keep daily operations running efficiently. You will support customer-facing activities, administrative processes, basic accounting tasks, and shipping functions while contributing to a collaborative small-business environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Support order processing by entering customer purchases, preparing estimates, and confirming product availability, pricing, and delivery details.</p><p>• Serve as a point of contact for customers and suppliers, responding to routine inquiries and helping maintain smooth communication across transactions.</p><p>• Provide coverage for sales support duties when needed and assist the team during high-volume periods.</p><p>• Contribute to accounts receivable and accounts payable activities by helping with invoice handling, payment processing, and account record updates.</p><p>• Assist with incoming shipments by checking delivered items against purchase documentation and noting discrepancies when necessary.</p><p>• Prepare outbound packages, complete shipment paperwork, and create labels to help ensure timely delivery to customers.</p><p>• Perform general warehouse and office support tasks as business needs shift throughout the day.</p><p>• Cross-train across multiple operational areas so you can step in when team members are unavailable and help maintain continuity.</p><p>• Complete routine administrative work such as data entry, document organization, and other clerical support that keeps operations on track.</p>