We are looking for a NOC Specialist to provide dependable technical support for employees across customer service and corporate operations. This Long-term Contract position is ideal for someone who enjoys resolving hardware, software, and connectivity issues in both onsite and remote environments. The role requires a service-focused, detail-oriented individual who can keep end users productive, manage core support tasks efficiently, and communicate clearly with both technical and non-technical staff.<br><br>Responsibilities:<br>• Deliver hands-on and remote assistance for desktop systems, laptops, software applications, and network-related incidents affecting daily business operations.<br>• Handle user access support by resetting passwords, unlocking accounts, and resolving account-related issues within organizational systems.<br>• Troubleshoot call center technology problems to minimize downtime and maintain a smooth support experience for operational teams.<br>• Support employee onboarding by preparing equipment, coordinating workstation readiness, and ensuring users have the tools needed to begin work successfully.<br>• Maintain accurate records in the asset management system for hardware inventory, assignments, returns, and device status.<br>• Prepare devices for deployment by reimaging, formatting, and configuring new or returned equipment according to support standards.<br>• Administer directory services tasks by placing users and computers into appropriate Active Directory groups based on business needs.<br>• Assist with the setup, modification, and deactivation of user accounts to support employee onboarding and offboarding processes.
<p>Charlie Gilmur is searching for an accomplished Chief Operating Officer to guide business operations for a respected law firm in Portland, Oregon. This executive will work closely with firm leadership to strengthen performance, support sustainable growth, and build an environment where teams can do their best work. The role calls for a strategic operator who can align people, processes, and resources to maintain high service standards across the organization.</p><p><br></p><p>Responsibilities:</p><p>• Work with the Managing Partner and senior leaders to shape operational strategy, set priorities, and advance long-term business goals.</p><p>• Direct the firm’s daily administrative and operational functions to ensure efficiency, consistency, and strong internal support.</p><p>• Provide leadership across core business areas such as finance, human resources, technology, marketing, facilities, and office support services.</p><p>• Guide talent-related programs including hiring, compensation planning, benefits administration, employee relations, and staff development.</p><p>• Improve resource allocation and workflow coordination to better support attorneys, practice groups, and client service delivery.</p><p>• Oversee operational risk areas by managing technology performance, cybersecurity measures, facility needs, and external vendor partnerships.</p><p>• Partner with marketing and business development leaders to support visibility, client outreach, and growth initiatives.</p><p>• Foster clear communication, cross-department collaboration, and a workplace culture centered on engagement, accountability, and high performance.</p><p><br></p><p>Please reach out to Charlie Gilmur with Robert Half to review this position. Job Order: 03600-0013529264</p>