We are looking for a friendly and organized Medical Receptionist to support daily front office operations. This contract opportunity has the potential to become a permanent role and is ideal for someone who enjoys creating a welcoming patient experience while managing scheduling, check-in, and administrative coordination. The right candidate will bring professionalism, strong communication skills, and a solid understanding of medical front desk procedures.<br><br>Responsibilities:<br>• Welcome patients upon arrival, verify appointment details, and guide them through the check-in process efficiently.<br>• Coordinate appointment scheduling and make updates or changes as needed to support smooth patient flow throughout the day.<br>• Answer incoming calls, respond to routine questions, and direct messages to the appropriate clinical or administrative team members.<br>• Maintain accurate front desk documentation, including patient information and visit-related records.<br>• Support daily reception activities by managing paperwork, preparing forms, and keeping the front office organized.<br>• Communicate clearly with patients regarding office procedures, appointment timing, and general visit expectations.<br>• Assist with administrative tasks that help the medical office operate efficiently and provide consistent service.<br>• Use basic medical terminology appropriately when speaking with patients and internal staff.
<p>A Hospital is seeking a detail-oriented and organized Patient Biller to support our hospital’s revenue cycle operations. This role is responsible for preparing and submitting accurate patient claims, following up on outstanding balances, and managing insurance collections to ensure timely reimbursement. The ideal candidate has hospital billing experience, strong knowledge of insurance processes, and a commitment to delivering excellent service to patients and internal stakeholders.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare, review, and submit patient billing claims to commercial insurance, Medicare, Medicaid, and other third-party payers</li><li>Perform insurance collections activities, including follow-up on unpaid, denied, or underpaid claims</li><li>Investigate and resolve billing edits, denials, rejections, and payment variances</li><li>Contact insurance companies to verify claim status, obtain payment updates, and appeal denied claims as needed</li><li>Post payments, adjustments, and contractual allowances accurately in the billing system</li><li>Review patient accounts for accuracy and ensure compliance with hospital billing policies and payer requirements</li><li>Work closely with coding, patient access, and clinical departments to resolve account discrepancies</li><li>Communicate with patients regarding billing questions, insurance coverage, and payment responsibilities</li><li>Maintain accurate documentation of collection efforts, account activity, and claim resolutions</li><li>Support month-end billing and accounts receivable goals by prioritizing aged accounts and high-dollar claims</li></ul><p><br></p>
<p>Responsibilities</p><ul><li>Enter and review patient demographic information.</li><li>Communicate with facility and family representatives to obtain demographic information and validate appropriate billing charges.</li><li>Complete assigned daily billing tasks.</li><li>Review and process Medicaid pending claims.</li><li>Perform daily and comprehensive census reconciliations to ensure data accuracy.</li><li>Conduct hospice reconciliations to maintain accurate records.</li><li>Process third-party insurance claims.</li><li>Complete rebills and credits as needed.</li><li>Generate month-end and interim reports.</li><li>Review pre-billing reports for accuracy.</li><li>Review invoices and initiate claim corrections when necessary.</li><li>Assist with prior authorizations and non-formulary documentation processes.</li><li>Route and triage documents to appropriate work queues.</li><li>Handle inbound and outbound customer phone calls.</li><li>Assist with third-party payer audit preparation.</li><li>Perform additional duties as assigned.</li></ul><p><br></p>