<ul><li>Accurately process claims, invoices, and patient billing statements</li><li>Review medical records and documentation for billing compliance</li><li>Verify insurance coverage and eligibility</li><li>Follow up on unpaid claims and resolve billing discrepancies</li><li>Maintain up-to-date knowledge of billing codes (ICD, CPT, HCPCS) and regulatory requirements</li><li>Collaborate with internal teams and external partners to ensure timely reimbursement</li><li>Respond to patient inquiries regarding billing and insurance</li></ul><p><br></p>
<p>We are looking for a skilled Medical Billing Specialist to join our healthcare team in Lillington, North Carolina. In this long-term contract role, you will play a vital part in ensuring the accuracy and efficiency of billing processes within our medical facility. This position is ideal for individuals who are attentive to detail and passionate about supporting healthcare operations.</p><p><br></p><p>Responsibilities:</p><p>• Process and submit medical claims to insurance companies with accuracy and timeliness.</p><p>• Review and resolve discrepancies in billing and insurance claims efficiently.</p><p>• Maintain up-to-date knowledge of billing procedures and insurance regulations.</p><p>• Collaborate with healthcare providers and administrative staff to gather necessary documentation.</p><p>• Monitor and follow up on outstanding claims to ensure timely reimbursement.</p><p>• Handle patient inquiries regarding billing and insurance matters in an attentive manner.</p><p>• Generate and review financial reports to keep track of billing performance.</p><p>• Ensure compliance with HIPAA regulations and other relevant healthcare laws.</p><p>• Assist in implementing process improvements to enhance billing operations.</p>
We are looking for a Medical Billing Specialist to support healthcare revenue cycle activities in Loveland, Colorado. This Long-term Contract position is ideal for someone who is highly organized, accurate with billing details, and comfortable working in a fast-moving clinical or hospital-related environment. The person in this role will help keep claims, payments, and patient billing records on track while supporting efficient financial operations. You will work closely with internal staff and payers to promote timely reimbursement and resolve billing-related issues.<br><br>Responsibilities:<br>• Prepare and transmit insurance claims with close attention to accuracy, completeness, and regulatory standards.<br>• Track receivables, review aging balances, and investigate payment variances to support timely collections.<br>• Operate billing platforms and electronic health record systems, including tools such as Allscripts and Cerner, to manage daily billing activity.<br>• Research denied or underpaid claims, submit appeals, and follow through with payers until resolution is reached.<br>• Apply appropriate medical coding practices and verify supporting documentation for compliant claim submission.<br>• Coordinate third-party billing tasks and communicate with insurance carriers regarding claim status, coverage, and payment questions.<br>• Confirm patient benefits and eligibility information before or during the billing process to reduce claim issues.<br>• Enter and maintain billing data accurately, ensuring records remain current and audit-ready.<br>• Respond to billing questions from patients, providers, and other stakeholders with professionalism and clear communication.<br>• Partner with colleagues to identify process improvements that strengthen billing accuracy and overall workflow efficiency.
<p>We are looking for a skilled Medical Billing Specialist to join our team in French Camp, California. In this role, you will handle complex billing procedures, ensure accurate claims processing, and provide exceptional customer service to patients and stakeholders. This is a Contract to permanent position within the healthcare industry, offering an opportunity to contribute to vital administrative functions while ensuring compliance with regulations.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage complex medical billing procedures, including accounts receivable functions and claim submissions.</p><p>• Review and verify insurance claims, applying advanced knowledge of reimbursement codes and policies.</p><p>• Research and resolve billing discrepancies to ensure accurate and timely payment processing.</p><p>• Maintain and update patient records using electronic health record (EHR) systems such as Allscripts and Cerner Technologies.</p><p>• Generate detailed reports and statistical data to support departmental operations and budget planning.</p><p>• Provide specialized program-related information to patients, clients, and outside agencies in a detail-oriented manner.</p><p>• Collaborate with team members to improve billing processes and ensure compliance with healthcare regulations.</p><p>• Train and assist other staff in billing procedures and system usage as needed.</p><p>• Handle appeals and benefit functions, ensuring proper documentation and resolution.</p><p>• Utilize software tools such as Dynamic Data Exchange (DDE) and Epaces for efficient billing and data management.</p><p><br></p><p>For immediate consideration please contact Cortney at 209-225-2014</p>
<p>Based in Tucson, AZ, our non-profit organization is committed to fostering a system of care where people impacted by health disparities have access to high-quality, affordable care. We are passionate about being change agents and pioneers in our community. We serve populations who experience barriers to accessing care, and we work tirelessly to make a difference in their lives.</p><p><br></p><p>Summary:</p><p>We are seeking an experienced Contract Medical Billing Specialist with proficiency in Arizona Health Care Cost Containment System (AHCCS). The ideal candidate will ensure timely, accurate, and full payment of invoices from third-party payers and self-pay patients as well as other duties associated with revenue cycle operations.</p><p><br></p><p>Job Responsibilities:</p><ol><li>Manage all aspects of billing and collections for AHCCS.</li><li>Review patient bills for accuracy and completeness, and obtain any missing information.</li><li>Maintain knowledge of changes or updates in the AHCCC requirements and processing.</li><li>Ensure billing operations are in compliance with legal and procedural policies and regulations.</li><li>Establish payment arrangements and follow up on delinquent accounts.</li><li>Work closely with the care management team on pre-authorizations and patient financial counseling.</li><li>Prepare, review, and send patient statements.</li><li>Execute adjustments to patient demographic, insurance, and financial information as necessary.</li></ol><p><br></p>
<p>We are seeking a detail‑oriented and dependable <strong>Medical Records Clerk</strong> to support the accurate management and maintenance of patient records in a healthcare setting. This role is ideal for someone who is organized, discreet, and comfortable working with confidential information.</p><p>Key Responsibilities:</p><ul><li>Maintain, organize, and accurately file medical records (electronic and/or paper)</li><li>Retrieve, scan, and upload patient documentation into medical record systems</li><li>Ensure compliance with HIPAA and patient confidentiality standards</li><li>Respond to internal and external requests for medical records</li><li>Audit records for completeness and accuracy</li><li>Assist with chart preparation and record retention processes</li><li>Work closely with clinical and administrative staff as needed</li></ul><p><br></p><p><br></p>
We are looking for a skilled Medical Collections Specialist to join our team in Sacramento, California. This Contract to potential permanent position offers the opportunity to work in an engaging and fast-paced environment where attention to detail and strong communication skills are essential. The role focuses on managing medical claims, resolving discrepancies, and ensuring timely reimbursements, with the possibility of long-term placement based on performance.<br><br>Responsibilities:<br>• Review and interpret contracts to identify allowed amounts and ensure proper claim adjudication.<br>• Analyze Explanation of Benefits (EOBs) to verify payment accuracy and patient liability.<br>• Communicate effectively with insurance companies to dispute denied or underpaid claims, ensuring resolution.<br>• Provide clear explanations to patients regarding their balances, claim outcomes, and financial responsibilities.<br>• Draft compelling appeals to challenge claim denials and secure appropriate reimbursements.<br>• Maintain a thorough understanding of various insurance products, including Medicare Advantage plans.<br>• Manage high-volume workloads efficiently while maintaining accuracy and meeting production goals.<br>• Collaborate with team members to handle complex claims and develop effective solutions.<br>• Utilize analytical skills to make informed decisions on resolving claims and account discrepancies.<br>• Ensure consistent and timely follow-up on accounts to achieve and exceed recovery targets.
<p>We are looking for a Medical Collections Specialist to support revenue cycle performance by managing insurance follow-up and resolving outstanding account issues. This position plays an important role in reducing aged receivables, addressing claim obstacles, and helping maintain accurate reimbursement activity. Based in Shrewsbury, Massachusetts, the role is well suited for someone who is detail-oriented, organized, and comfortable working across billing platforms and payer resources.</p><p><br></p><p>Responsibilities:</p><p>• Monitor unpaid insurance claims and take timely action to advance accounts toward resolution and payment.</p><p>• Manage billing and follow-up activities for assigned payer accounts, ensuring all claims are worked accurately and consistently.</p><p>• Investigate billing variances and payment discrepancies, then complete the necessary corrections to support proper reimbursement.</p><p>• Identify rejected claims quickly, determine the cause, and complete corrective steps to prevent delays in claim submission or reprocessing.</p><p>• Use clearinghouse tools to review claim activity and track submission issues, with familiarity in Waystar considered highly beneficial.</p><p>• Navigate payer web portals to verify claim status, review remittance details, and complete required follow-up actions.</p><p>• Participate in recurring accounts receivable review meetings and provide updates on account progress, trends, and barriers to payment.</p><p>• Maintain clear and accurate documentation within billing or medical record systems to support account history and collection efforts.</p><p><br></p><p><strong><em><u>**Immediate needs here! Please reach out ASAP to me directly, Eric Lebow 508-205-2127**</u></em></strong></p>
<p>We are looking for a detail-oriented Medical Billing/Claims/Collections specialist to support patient financial services for a healthcare organization in Plymouth, New Hampshire. This Contract position focuses on assisting patients with billing matters, maintaining accurate insurance and account information, and helping ensure smooth coordination of financial and referral-related processes. The ideal candidate is comfortable communicating with patients, handling administrative tasks, and addressing questions related to insurance coverage, balances, and payment arrangements.</p><p><br></p><p>Responsibilities:</p><p>• Confirm insurance details and accurately record billing information in the appropriate system to support timely claims processing.</p><p>• Guide patients through intake documentation by reviewing forms with them and clearly explaining required paperwork.</p><p>• Coordinate and submit internal service referrals to help patients access additional care as needed.</p><p>• Speak with patients about account balances, billing concerns, and available options for resolving outstanding charges.</p><p>• Arrange payment plans based on patient needs and collect past-due balances in a courteous and respectful manner.</p><p>• Respond to questions related to insurance, billing statements, and payment expectations with clear and helpful information.</p>
<p>Our client, in the medical industry, is in need for two Medical Billing/Collections Specialist to join their team on a long-term contract! This is in central/east side of Tucson, with training in the northern side of Tucson. The role will be for at least 6 months, and could go temp-to-hire for the right fit!</p><p><br></p><p>Key Responsibilities:</p><p>• Processing medical billing and claims efficiently and accurately.</p><p>• Handling patient collections, explaining the billing process to patients when necessary.</p><p>• Collaborating with commercial insurance, Medicare, and AHCCS for billing purposes.</p><p>• Managing a high volume of work and maintaining accurate customer credit records.</p><p>• Utilizing Accounting Software Systems, such as EHR SYSTEM for various tasks.</p><p>• Managing Accounts Receivable (AR) and executing appeals and authorizations as necessary.</p><p>• Overseeing benefit and billing functions.</p><p>• Ensuring proper follow-up on patient collections.</p><p>• Utilizing skills in Cerner Technologies, Dynamic Data Exchange (DDE), and EHR SYSTEM to efficiently execute tasks.</p>
We are looking for a detail-oriented Medical Claims Analyst to join a team supporting Medicaid audit and claims review activities in Raleigh, North Carolina. This contract opportunity is ideal for someone who can evaluate provider billing practices, examine payment accuracy, and contribute to compliance-focused reviews with growing independence. The role offers the chance to apply analytical judgment, strengthen audit documentation, and help improve the integrity of Medicaid-related claims operations.<br><br>Responsibilities:<br>• Review provider billing records and medical claim activity to identify discrepancies, validate payments, and assess adherence to Medicaid guidelines<br>• Carry out structured audit procedures for claims, denials, rejected claims, and billing documentation to support program integrity efforts<br>• Interpret applicable Medicaid requirements and federal regulatory standards when analyzing audit results and determining potential issues<br>• Develop clear working papers, summaries, and preliminary findings that accurately document testing performed and conclusions reached<br>• Partner with internal stakeholders to clarify claim exceptions, address audit questions, and support corrective action recommendations<br>• Analyze medical billing and Medicaid claim data to detect patterns, trends, and areas requiring additional review<br>• Contribute to compliance examinations involving provider assessments, payment verification, and operational claim review activities
We are looking for a Medical Claims Analyst to join our team in Raleigh, North Carolina on a Contract to permanent basis. This position is ideal for a detail-oriented individual who can evaluate Medicaid-related claims activity, support audit initiatives, and help maintain compliance with healthcare payment standards. The role offers the opportunity to work independently on analytical reviews while partnering with internal teams to strengthen accuracy, documentation, and regulatory alignment.<br><br>Responsibilities:<br>• Review provider records and claims activity to assess payment accuracy and identify discrepancies requiring follow-up.<br>• Perform audit procedures tied to Medicaid claims, billing practices, denials, and rejected claims to support program integrity efforts.<br>• Interpret Medicaid rules and applicable federal guidance when evaluating findings and determining compliance outcomes.<br>• Prepare organized workpapers, summaries, and preliminary reports that clearly document testing results and supporting analysis.<br>• Investigate claim issues and collaborate with stakeholders to address exceptions, recommend corrective actions, and support resolution plans.<br>• Analyze medical billing and reimbursement data to detect trends, payment concerns, and areas of potential financial risk.<br>• Support compliance reviews involving provider activity, claim adjudication, and payment validation across assigned cases.
<p>We are seeking an experienced (Remote) Medical Billing Specialist to manage end‑to‑end billing functions using eClinicalWorks. This remote role is responsible for claim submission, payer follow‑up, collections, and quality control across multiple providers, with exposure to concierge and out‑of‑network billing models. The ideal candidate is detail‑oriented, payer‑savvy, and comfortable managing both payer and patient communications while driving A/R resolution. eClinicalWorks is a MUST,</p><p><br></p><p>Key Responsibilities:</p><p><br></p><ul><li>Using eClinicalWorks for a medical billing and collections functions. </li><li>Manage end‑to‑end medical billing, including claim submission, follow‑ups, payment resolution, and collections</li><li>Review charges and support coding accuracy for approximately 3–4 multi‑specialty providers prior to claim submission</li><li>Perform quality control and audit reviews of billing work completed by the billing team</li><li>Handle courtesy out‑of‑network (OON) billing and support concierge‑model practices</li><li>Manage high‑volume phone and email correspondence with insurance payors and patients</li><li>Follow up on unpaid, denied, or underpaid claims to reduce A/R backlog</li><li>Support sales collections and reimbursement initiatives</li><li>Maintain accurate billing documentation and detailed account notes</li><li>Ensure compliance with payer requirements, internal workflows, and industry best practices.</li></ul><p><br></p><p>Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>
<p>A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service, with the potential for extension based on organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Manage high volumes of inbound calls from the public, providing accurate information and support.</p><p>• Follow established scripts and protocols to ensure consistent communication.</p><p>• Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.</p><p>• Ask clarifying questions to understand caller needs and minimize errors.</p><p>• Direct callers to the appropriate departments or resources based on their concerns.</p><p>• Accurately document call details and interactions in the system.</p><p>• Protect caller confidentiality and adhere to organizational policies.</p><p>• Escalate complex or urgent issues in accordance with provided guidelines.</p><p>• Work collaboratively with team members to ensure smooth operations.</p>
<p>We are looking for a detail-oriented Medical Administrative Assistant to support the Medical Staff department in Santa Monica, California. This Medical Administrative Assistant position is ideal for someone who excels at coordinating administrative processes, maintaining accurate records, and keeping compliance-related documentation current in a busy healthcare setting. The role also involves organizing department meetings, preparing documentation, and communicating effectively with physicians, staff, and leadership. Success in this position requires sound judgment, strong organizational skills, and the ability to handle confidential information with care.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Oversee the tracking of time‑sensitive items such as licenses, certifications, privileging documents, and other required medical staff records to support ongoing compliance.</p><p>• Maintain accurate, complete, and current credentialing and departmental records across internal files and systems.</p><p>• Arrange department and committee meetings by managing calendars, confirming attendance, preparing agendas, and assembling supporting materials.</p><p>• Record clear, thorough meeting minutes, track action items, and distribute finalized documentation promptly to physicians, leadership, and other stakeholders.</p><p>• Perform document control, filing, and data entry tasks to ensure information is organized, accessible, and audit‑ready.</p><p>• Follow up with physicians, team members, and leadership regarding outstanding paperwork, renewals, and submission deadlines.</p><p>• Provide day‑to‑day administrative support for the Medical Staff department, including office coordination, communication support, and confidential information handling.</p><p><br></p><p><strong>Benefits: </strong>Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>
<p>We are looking for an experienced Medical Biller/Collections Specialist to join our team on a long-term contract basis. This position is located in Mt Laurel Township, New Jersey, and offers an opportunity to contribute your expertise in medical billing and collections while ensuring compliance with Medicare and Medicaid regulations. If you have a strong background in billing and appeals, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process medical billing for Medicare and Medicaid claims, ensuring compliance with regulatory standards.</p><p>• Handle accounts receivable tasks, including tracking and resolving outstanding balances.</p><p>• Investigate and manage medical denials, implementing solutions to ensure proper claim resolution.</p><p>• Prepare and submit medical appeals to recover denied or underpaid claims.</p><p>• Conduct hospital billing operations, maintaining accuracy and consistency in documentation.</p><p>• Communicate with insurance providers to address claim discrepancies and secure timely reimbursements.</p><p>• Maintain detailed records of billing and collection activities for auditing purposes.</p><p>• Collaborate with healthcare providers and administrative teams to streamline billing processes.</p><p>• Identify opportunities to improve efficiency within the billing and collections workflow.</p><p>• Provide regular updates on accounts and collections to management.</p>
<p>We are looking for an experienced Medical Biller/Collections Specialist to join our team on a long-term contract basis in Mt. Laurel Township, New Jersey. In this role, you will play a key part in managing billing and accounts receivable tasks for Medicare and Medicaid while ensuring accuracy and compliance with healthcare regulations. This position offers an excellent opportunity to contribute to the financial health of a respected organization.</p><p><br></p><p>Responsibilities:</p><p>• Process and submit claims for Medicare and Medicaid reimbursement, ensuring accuracy and adherence to regulatory requirements.</p><p>• Monitor accounts receivable and follow up on outstanding claims to ensure timely payment.</p><p>• Investigate and resolve medical billing denials and appeal claims when necessary.</p><p>• Collaborate with healthcare providers and insurance companies to address discrepancies or issues in billing.</p><p>• Maintain accurate and up-to-date records of billing activities and payment statuses.</p><p>• Handle hospital billing tasks, including verifying patient information and coding procedures correctly.</p><p>• Provide support for resolving patient billing inquiries and concerns with strong attention to detail.</p><p>• Stay informed about changes in healthcare billing regulations and industry standards.</p><p>• Assist in identifying process improvements to enhance billing efficiency and reduce errors.</p>
Are you a driven and detail-oriented detail oriented with strong experience in billing and collections? Do you enjoy learning and adapting to new systems in a dynamic work environment? We’re looking for a Medical Billing/Collections Specialist to join our team and contribute to the success of our mental health practice. This role involves working within our proprietary Windows-based billing software—a user-friendly system that’s easy to master—with training and support available every step of the way. <br> The right candidate will bring at least 2 years of billing and collections experience, demonstrate common sense, and show a willingness to ask questions when facing challenges. You won’t need coding expertise, but you should have a clear understanding of medical billing processes. <br> Key Responsibilities Utilize in-house proprietary billing software to manage billing and collections tasks. Process accounts with accuracy, maintaining compliance with billing procedures and organizational standards. Take initiative to master the software tools provided, ensuring correct workflows and timely account management. Address billing issues and resolve account discrepancies while adhering to ICD-10 standards (no coding experience required). Progress through a structured training program that starts with simpler accounts and builds toward more complex tasks as your understanding deepens. Communicate effectively with teammates, supervisors, and external stakeholders to achieve timely resolutions for billing inquiries. Exhibit a proactive, aggressive attitude toward learning and performing your duties at a high standard.
We are looking for an Associate Patient Care Coordinator to join our team in Latrobe, Pennsylvania. This contract to permanent position involves providing outstanding administrative and customer support in a healthcare setting, ensuring a seamless experience for patients and staff. The role requires managing patient scheduling, registration, and medical records while maintaining compliance with healthcare policies and regulations. <br> Responsibilities: • Greet and check in patients while ensuring accurate and timely registration processes. • Schedule patient appointments using designated software and provide clear instructions for medical testing. • Address billing inquiries and assist patients with insurance-related questions and documentation. • Secure necessary authorizations and referrals to ensure smooth progression through the revenue cycle. • Collect and update patient demographic and insurance information in compliance with organizational standards. • Communicate effectively with patients, staff, and physicians to resolve issues and ensure satisfaction. • Monitor and adhere to department policies and procedures, ensuring compliance with healthcare regulations. • Identify opportunities for process improvements and share recommendations with management. • Maintain professionalism and respect in all interactions, fostering a positive environment. • Perform multiple tasks simultaneously in a fast-paced setting while managing frequent interruptions.
We are looking for a dedicated Patient Care Coordinator to join our team in San Luis Obispo, California. This long-term contract position is an excellent opportunity for individuals passionate about healthcare and patient advocacy. In this role, you will play a vital part in ensuring patients receive accurate and efficient registration services while maintaining a high standard of professionalism.<br><br>Responsibilities:<br>• Accurately identify patients and collect comprehensive demographic information to ensure proper records.<br>• Verify insurance details, including eligibility and benefits, to confirm coverage for services rendered.<br>• Assess and collect financial liabilities from patients while explaining payment policies and options.<br>• Provide information on hospital policies and patient rights to families in a clear and supportive manner.<br>• Refer patients to the Patient Registration Specialist for financial counseling or clearance as needed.<br>• Maintain compliance with healthcare policies and procedures to ensure accurate reimbursements.<br>• Collaborate with team members to support a seamless registration process and address patient concerns.<br>• Utilize healthcare systems to document and update patient information effectively.<br>• Monitor and address any discrepancies in patient registration data to ensure accuracy.<br>• Assist in ad hoc financial tasks related to patient billing and insurance claims.
We are looking for a dedicated Patient Care Coordinator to join our healthcare team in Santa Maria, California. In this role, you will serve as the first point of contact for patients, ensuring a seamless and detail-oriented experience. This is a long-term contract position that offers an excellent opportunity to contribute to patient care and administrative efficiency within a dynamic healthcare environment.<br><br>Responsibilities:<br>• Greet and assist patients in a detail-oriented and courteous manner, addressing their inquiries and guiding them through the registration process.<br>• Manage appointment scheduling to ensure optimal efficiency and minimize patient wait times.<br>• Coordinate with insurance providers, including TRICARE and HealthCare.gov, to verify patient coverage and resolve any issues.<br>• Oversee hiring processes for front desk and administrative support roles to maintain a high-performing team.<br>• Utilize video conferencing tools to facilitate remote patient communication and team meetings.<br>• Collaborate with offshore teams to streamline administrative tasks and enhance workflow processes.<br>• Maintain accurate patient records, ensuring compliance with healthcare regulations and privacy standards.<br>• Provide support in analyzing healthcare data using tools like R Code to improve operational decision-making.<br>• Stay up-to-date with industry best practices and contribute to process improvement initiatives.
<p>We are looking for a detail-oriented Medical File Clerk to join our team on a short-term contract basis in Wilmington, Delaware. In this role, you will play a critical part in organizing, digitizing, and securely managing patient and caregiver records. This is an onsite position requiring precision and adherence to confidentiality standards.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Organize and prepare patient and caregiver paper records for electronic scanning.</p><p>• Use a multifunction scanning device to digitize double-sided documents efficiently.</p><p>• Save scanned files to a designated network drive, following a specific naming convention for easy reference.</p><p>• Ensure proper handling of personal information by obtaining necessary signatures and adhering to privacy regulations.</p><p>• Collaborate with on-site supervisors and agency directors to ensure smooth operations.</p><p>• Follow detailed instructions provided for file management and scanning procedures.</p><p>• Maintain accuracy and attention to detail when processing approximately 300–400 files across different locations.</p><p>• Utilize software tools like SharePoint for file organization and access.</p><p>• Troubleshoot and resolve any minor technical issues related to scanning equipment.</p><p>• Ensure compliance with organizational policies and confidentiality requirements.</p>
We are looking for a detail-oriented Medical File Clerk to support a short-term Contract assignment in Georgetown, Delaware within a healthcare setting. In this onsite role, you will organize, digitize, and accurately store patient and employee records while following established handling procedures for sensitive information. This opportunity is well suited for someone with medical records and administrative experience who can work efficiently with both paper files and electronic systems.<br><br>Responsibilities:<br>• Prepare patient charts and caregiver personnel records for digital conversion by organizing, reviewing, and separating documents before scanning<br>• Scan paper files using onsite multi-function equipment, ensuring both single-sided and double-sided documents are captured clearly and completely<br>• Name and save electronic files to the designated network location using established file-labeling standards for easy retrieval<br>• Maintain the accuracy and confidentiality of medical and employee documentation throughout the intake, scanning, and storage process<br>• Follow provided instructions and coordinate with onsite leadership to complete file processing tasks in line with project expectations<br>• Support document uploading into client record systems when needed, based on project direction and workflow requirements<br>• Verify scanned records for legibility, completeness, and proper indexing before finalizing file storage<br>• Handle a moderate volume of records efficiently while meeting daily productivity goals during the 4-5 day assignment
<p>We are looking for a detail-oriented Medical File Clerk to join a team on a short-term contract basis in Georgetown, Delaware. In this role, you will assist with organizing, scanning, and saving patient and caregiver records to ensure accurate documentation. This is an onsite position requiring strong organizational skills and the ability to handle sensitive information with care.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Organize paper charts and employee records in preparation for scanning.</p><p>• Scan documents using an onsite multifunction device capable of double-sided scanning.</p><p>• Save scanned files to a network drive using a standardized naming convention.</p><p>• Potentially upload files directly into client charts within the designated system, as instructed.</p><p>• Handle approximately 300–400 files across two locations, with an average of five minutes of work per file.</p><p>• Follow detailed instructions and receive onsite supervision for all tasks.</p><p>• Maintain confidentiality and ensure all personal information is handled securely.</p><p>• Collaborate with agency directors at each location to ensure a smooth workflow.</p>
<p>We are looking for a Medical Customer Service Rep to support a healthcare organization serving members in Minneapolis, Minnesota. This Long-term Contract opportunity is ideal for someone who is comfortable handling high-volume calls, resolving benefit and claims-related questions, and guiding members through available healthcare services. The person in this role will deliver attentive service, provide accurate information, and help members navigate coverage, authorizations, and transportation-related support. This role is remote but does require candidates to be local to MN for quarterly onsite meetings. </p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls from health plan members and provide clear answers related to coverage, claims activity, and amounts owed to providers.</p><p>• Review member benefit information and explain plan details in a way that is easy to understand and aligned with service standards.</p><p>• Assist callers with questions involving Medicaid programs, managed care services, and eligibility-related concerns.</p><p>• Help members understand prior authorization requirements and direct them through the appropriate next steps for care access.</p><p>• Use provider network resources to confirm participating providers and support members in locating appropriate care options.</p><p>• Guide members through transportation service coordination and appointment navigation when those services are part of their health plan benefits.</p><p>• Document interactions accurately and maintain complete records of inquiries, resolutions, and follow-up needs.</p><p>• Escalate complex issues when necessary while ensuring members receive timely and courteous support.</p>