<p>Robert Half is seeking a Contract .NET Developer to join our client's development team. As a Contract .NET Developer, you will be responsible for designing, developing, and maintaining software solutions using the .NET framework. This role offers an exciting opportunity to work on diverse projects with a reputable organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Software Development:</strong> Design, code, test, debug, and document software applications using the .NET framework and related technologies.</li><li><strong>Application Maintenance:</strong> Maintain and enhance existing .NET applications by identifying areas for modification, improvement, and optimization.</li><li><strong>Collaboration:</strong> Work closely with cross-functional teams to gather requirements, analyze needs, and develop software solutions that meet business objectives.</li><li><strong>Database Integration:</strong> Develop and optimize database-related functionalities within applications, ensuring efficient data storage and retrieval.</li><li><strong>Code Reviews and Testing:</strong> Conduct code reviews to ensure code quality, performance, and adherence to coding standards. Perform thorough testing to identify and resolve any issues.</li><li><strong>Documentation:</strong> Create and maintain technical documentation for developed applications, including system designs and user manuals.</li><li><strong>Troubleshooting and Support:</strong> Provide technical support and troubleshooting assistance for developed applications, ensuring smooth operation and addressing user-reported issues.</li></ol><p><br></p>
<p>Opening for an early career GenAI Application Developer to build and enhance AI-powered applications for an AWS Contact Center As a Service (CCAS) platform that uses Amazon Connect, Lex V2, Amazon Q in Connect, Contact Lens, Bedrock, OpenSearch, and Lambda (Python). This is a software development role focused on conversation flow design, Amazon Connect integrations, AI service orchestration, generative AI safety, and the creation of supporting APIs and data pipelines to improve customer experience through intelligent automation.</p><p>You will work with senior developers, UI/UX designers, and cloud engineers to implement features that deflect customer contacts with voice/chat bots, optimize routing and flows, provide agents with real-time AI assistance, and ensure privacy/compliance controls. This is an exciting opportunity to grow your development skills while delivering secure, reliable, and innovative solutions in a mission environment.</p><p> </p><p>Primary Responsibilities</p><ul><li>Amazon Connect application development and configuration: </li><li>Build, update, and maintain Amazon Connect contact flows, routing profiles, and queues to support both voice and chat channels.</li><li>Integrate Lex V2 bots into Amazon Connect flows for call deflection, self-service transactions, and escalation.</li><li>Enable and configure Contact Lens for real-time and post-contact analytics, transcription, summarization, sentiment analysis, and redaction.</li><li>Configure Amazon Q in Connect domains, knowledge sources, guided workflows, and step-by-step agent assist experiences.</li><li>Implement S3-based call and chat transcript storage with encryption, lifecycle policies, and retention compliance.</li><li>AI orchestration and backend services: </li><li>Write AWS Lambda (Python) functions to orchestrate Bedrock LLM calls, embeddings workflows, and model invocation logging.</li><li>Implement OpenSearch indexing, vector/keyword queries, and knowledge synchronization triggers.</li><li>Build retrieval-augmented generation (RAG) pipelines to enhance Amazon Connect agent assist and self-service knowledge.</li><li>Apply structured logging, unit/integration tests, error handling, and performance/cost safeguards.</li><li>Data safety and compliance: </li><li>Implement AI guardrails, prompt templates, and output evaluation for safety and accuracy.</li><li>Enforce PII minimization and redaction policies in Amazon Connect conversation logs.</li><li>Participate in threat modeling and support remediation of findings for contact center integrations.</li><li>Web and chat integration: </li><li>Support CloudFront + WAF configurations for secure web chat entry points.</li><li>Build APIs and event hooks to pass conversation context between web chat, Amazon Connect, and AI services.</li><li>DevSecOps and operations: </li><li>Contribute to Git-based CI/CD pipelines, code reviews, and documentation.</li><li>Maintain runbooks, architecture diagrams, and SOPs for contact flows, bot integrations, and AI workflows.</li><li>Create and monitor CloudWatch dashboards/alarms for call deflection rate, average handle time (AHT), contact resolution, and AI usage metrics.</li></ul>
<p>We are seeking an innovative <strong>RCM AI Solutions Engineer</strong> to lead the development and implementation of AI-powered solutions that transform revenue cycle operations. This individual will identify automation opportunities, design intelligent workflows, and deploy AI-driven tools that improve efficiency, accuracy, and decision-making across the revenue cycle lifecycle. </p><p><strong> </strong></p><p><strong>What You'll Do:</strong></p><p><strong>AI Solutions Development</strong></p><ul><li>Design, build, test, and deploy AI-powered tools, agents, and workflows.</li><li>Develop custom prompts and automation solutions that streamline operational processes.</li><li>Integrate AI solutions with healthcare and business systems.</li><li>Evaluate new AI capabilities and recommend innovative applications. </li></ul><p><strong>Revenue Cycle Optimization</strong></p><ul><li>Identify opportunities to automate manual tasks and reduce administrative burden.</li><li>Improve workflows related to: </li><li>Prior Authorizations</li><li>Denial Management</li><li>Claims Follow-Up</li><li>Eligibility & Benefits Verification</li><li>Revenue Cycle Operations</li><li>Measure and monitor performance improvements resulting from AI adoption. </li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Partner with operational, technology, compliance, finance, and clinical teams to deliver effective solutions.</li><li>Serve as a subject matter expert on AI tools and best practices.</li><li>Train end users and support organizational adoption of AI-powered workflows. </li></ul><p><strong>Governance & Compliance</strong></p><ul><li>Ensure adherence to healthcare regulatory requirements, privacy standards, and responsible AI practices.</li><li>Implement monitoring, quality assurance, and governance processes for AI solutions.</li><li>Maintain documentation and support ongoing optimization efforts. </li></ul>
We are looking for a Production Support Engineer to join our team in Urbandale, Iowa in a contract capacity with the potential for a permanent role. This role is suited for someone who can independently manage production issues across modern web applications and cloud-based systems while also contributing to ongoing software enhancements. You will serve as a key technical resource for application stability, using strong diagnostic skills to resolve incidents and strengthen long-term system performance.<br><br>Responsibilities:<br>• Take primary responsibility for production support activities, ensuring timely investigation and resolution of application incidents.<br>• Review and manage support work through Azure DevOps, prioritizing issues and driving them through closure.<br>• Diagnose problems across React front-end applications, Node.js services, databases, and cloud infrastructure.<br>• Perform root cause analysis to identify underlying failures and recommend corrective actions that prevent repeat issues.<br>• Monitor application health and production environments to maintain reliability, availability, and consistent system performance.<br>• Validate fixes in production-related environments and confirm that changes resolve issues without introducing new defects.<br>• Partner with development teams to implement code updates, enhancements, and technical improvements when support demand is lower.<br>• Contribute to modernization efforts by refining support processes and improving the efficiency of issue resolution workflows.
We are looking for a Staff Cloud Engineer-Infrastructure to join our team in Utah on a contract basis with the potential for a long-term opportunity. In this role, you will strengthen and scale cloud infrastructure with a focus on availability, security, performance, and operational resilience. The position is ideal for a senior specialist who brings deep AWS expertise and a strong background in infrastructure automation and recovery planning.<br><br>Responsibilities:<br>• Oversee and enhance AWS infrastructure to maintain dependable, secure, and high-performing cloud operations.<br>• Design, configure, and support core networking and edge services, including VPC environments, Route 53, CloudFront, firewalls, and load balancing solutions.<br>• Build, refine, and maintain infrastructure as code using Terraform to improve consistency, scalability, and deployment efficiency.<br>• Develop automation that supports disaster recovery readiness and strengthens resiliency across multiple Availability Zones.<br>• Monitor cloud environments and implement improvements that reduce risk, increase uptime, and support long-term operational stability.<br>• Partner with technical teams to plan and execute infrastructure changes while aligning cloud architecture with business and application needs.
We are looking for an Azure Systems Engineer to support and enhance a hybrid infrastructure environment in Houston, Texas. This role focuses on maintaining secure, reliable identity and server platforms while helping users and business teams stay productive. The ideal candidate brings strong experience across Microsoft technologies and can manage core systems with a proactive, service-oriented approach.<br><br>Responsibilities:<br>• Administer and optimize Active Directory and Azure Active Directory environments to support secure access and identity management.<br>• Maintain, troubleshoot, and improve Microsoft Windows Server platforms to ensure strong performance, availability, and system health.<br>• Support Citrix-based solutions by resolving technical issues, monitoring stability, and enhancing the end-user experience.<br>• Manage Microsoft Exchange environments, including configuration, maintenance, and issue resolution for messaging services.<br>• Implement system updates, patches, and configuration changes while following operational and security standards.<br>• Investigate infrastructure incidents, identify root causes, and deliver timely resolutions to minimize service disruptions.<br>• Collaborate with cross-functional teams on infrastructure improvements, platform upgrades, and environment standardization.<br>• Create and maintain clear technical documentation for system configurations, procedures, and support activities.
<p>We are looking for an AWS Cloud Engineer to join a collaborative healthcare technology environment in San Antonio, Texas. This contract opportunity is ideal for a hands-on cloud specialist who combines strong AWS knowledge with deep Linux administration experience and can contribute quickly to infrastructure stability and modernization efforts. The role supports enterprise cloud operations, platform performance, and ongoing engineering improvements in a primarily onsite setting with some flexibility when needed.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and improve AWS-based infrastructure to support availability, performance, and operational resilience across enterprise systems.</p><p>• Administer Linux servers in production environments, with a focus on configuration, troubleshooting, patching, and day-to-day system reliability.</p><p>• Contribute to long-term workload replatforming efforts by helping move key services from Windows-based environments to Linux.</p><p>• Manage core cloud components including compute, storage, networking, and security services within AWS.</p><p>• Support application hosting environments by performing service updates, deployments, enhancements, and ongoing operational tasks.</p><p>• Partner with engineering teams, leadership, vendors, and operations stakeholders to deliver cloud improvements aligned with business needs.</p><p>• Evaluate storage usage patterns and optimize AWS storage tiers to improve efficiency, access, and cost management.</p><p>• Assist with cloud architecture buildout activities and implement scalable solutions within an established AWS environment.</p><p>• Help maintain secure network connectivity and cloud design standards for critical healthcare-related workloads.</p>