<p>Are you looking to advance your career as a collections professional at a rapidly growing company located conveniently near St. Paul. This Collections Specialist role will be a long term temporary / contract to hire employment opportunity that has immense opportunity for growth. Nourish your career as an experienced Collections Specialist at a growing company when you contact Robert Half today!</p><p><br></p><p>The job:</p><p>- Process Payments</p><p>- Register all customer payments to the correct reports</p><p>- Maintain quality customer service and a positive company image by resolving customer account inquiries</p><p>- Manage inbound and outbound collections calls and correspondence</p><p>- Process bankruptcy filings correctly when received</p><p>- Abide by all Federal Fair Credit Reporting Act rules and regulations</p><p>- Manage all billing and reporting activities in line with deadlines</p><p>- Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment</p><p>- Oversee and update customer files to ensure data consistency</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
We are looking for a motivated Collections Specialist to join our team in Richardson, Texas. This Contract-to-permanent position offers an excellent opportunity to manage accounts and ensure timely resolution of outstanding balances. The role involves engaging with customers to address overdue accounts, negotiating payment terms, and maintaining detailed records of activities and outcomes.<br><br>Responsibilities:<br>• Communicate with customers to address past-due accounts and discuss payment options.<br>• Negotiate and establish payment arrangements to resolve outstanding balances effectively.<br>• Perform skip tracing to locate customers and gather necessary information.<br>• Prepare and distribute collection correspondence, including notices and reminders.<br>• Document account statuses and update customer information accurately.<br>• Assist in resolving customer service inquiries related to billing and collections.<br>• Support workout arrangements and manage delinquency cases.<br>• Generate monthly reports on account delinquencies and collection activities.<br>• Utilize tools like Salesforce and Microsoft Excel to track and manage account data.
We are looking for a skilled Collections Specialist to join our team in Sunrise, Florida. In this Contract to permanent position, you will be responsible for managing delinquent accounts and assisting customers in resolving overdue payments. This role requires a proactive individual who can handle multiple priorities while delivering excellent service to both internal teams and customers.<br><br>Responsibilities:<br>• Contact customers with overdue accounts to discuss and arrange payment plans.<br>• Review delinquent accounts to determine appropriate collection strategies.<br>• Make a minimum of 20 collection calls daily to ensure timely follow-up on payment arrangements.<br>• Debit funds from member accounts to apply toward delinquent loans or credit cards, when applicable.<br>• Conduct skip tracing activities to locate customers with outdated contact information.<br>• Assist members with inquiries regarding overdue accounts or late fees, ensuring clear and courteous communication.<br>• Send collection letters to customers as needed and track responses.<br>• Collaborate with other departments to provide accurate and timely support in resolving account issues.<br>• Maintain compliance with credit union policies and regulatory requirements.<br>• Handle additional departmental tasks or responsibilities in the absence of team members.
<p><strong>Job Summary:</strong></p><p>We are seeking a proactive, detail-oriented <strong>Collections Specialist</strong> to join our team. This role is responsible for monitoring outstanding customer accounts, following up on overdue balances, resolving billing and payment discrepancies, and helping improve overall cash flow. The ideal candidate will have strong communication and negotiation skills, a customer-focused approach, and the ability to handle sensitive conversations professionally and effectively.</p>
We are looking for a Collections Specialist to support a non-profit organization in Minneapolis, Minnesota through a Contract assignment. This role focuses on helping account holders address outstanding balances through respectful communication, practical payment solutions, and consistent follow-up. The ideal candidate brings experience in collections work, strong Excel skills, and the ability to maintain clear and accurate account records while delivering a positive customer experience.<br><br>Responsibilities:<br>• Contact account holders using a customer-focused collections approach to understand payment challenges and encourage timely resolution of open balances.<br>• Arrange and document payment plans when appropriate, ensuring terms are clearly communicated and aligned with account needs.<br>• Maintain up-to-date tracking of collection efforts, payment activity, and account status changes within Microsoft Excel.<br>• Review outstanding accounts regularly and conduct follow-up outreach to move balances toward resolution.<br>• Keep account documentation organized and accurate so that collection activity can be monitored and reported effectively.
We are looking for a motivated and detail-oriented Collections Specialist to join our team in Charlotte, North Carolina. In this role, you will play a key part in managing accounts receivable and resolving collection issues efficiently. If you are a self-starter with strong communication skills and a passion for delivering excellent customer service, this position offers a great opportunity to grow in a supportive and collaborative work environment.<br><br>Responsibilities:<br>• Oversee and manage the collection process for commercial and consumer accounts, ensuring timely payments.<br>• Address and resolve exceptions flagged by AI-driven systems, maintaining accuracy and compliance.<br>• Coordinate with clients to resolve outstanding balances and negotiate payment arrangements when necessary.<br>• Maintain detailed records of collection activities, payments, and account statuses.<br>• Collaborate with internal teams to streamline the collections process and improve efficiency.<br>• Analyze accounts receivable data to identify trends and recommend process improvements.<br>• Ensure compliance with company policies and relevant regulations during all collection activities.<br>• Provide excellent customer service by addressing client inquiries professionally and promptly.<br>• Assist with the implementation and optimization of new AI tools to enhance collection operations.
We are looking for a dedicated Collections Specialist to join our team in New York, New York. As part of this role, you will manage both commercial and consumer accounts while ensuring timely and accurate credit collections. This position offers an opportunity to utilize your expertise in collection processes and billing management to support the financial success of our organization.<br><br>Responsibilities:<br>• Handle commercial and consumer account collections to recover outstanding balances.<br>• Monitor and manage credit accounts, ensuring payments are received within the specified timelines.<br>• Maintain accurate and organized records of collection activities and account statuses.<br>• Communicate effectively with clients to resolve billing disputes and negotiate payment arrangements.<br>• Collaborate with internal teams to ensure proper documentation and compliance with company policies.<br>• Provide regular updates and reports on collection progress and account receivables.<br>• Utilize established collection processes to optimize recovery efforts and minimize overdue accounts.<br>• Address inquiries and concerns from clients related to billing and payment issues.<br>• Review and analyze account histories to determine appropriate collection strategies.
We are looking for a Collections Specialist to support accounts receivable operations for a medical devices organization in Rochester, New York. This Long-term Contract position focuses on managing both commercial and consumer collections, improving cash flow, and maintaining accurate account records. The ideal candidate brings a detail-oriented approach, strong follow-up skills, and the ability to work effectively in a high-volume environment using systems such as SAP HANA and Microsoft Excel.<br><br>Responsibilities:<br>• Manage outreach efforts for past-due accounts across commercial and consumer portfolios to secure timely payment.<br>• Review outstanding balances, research account discrepancies, and coordinate with internal teams to resolve billing-related issues.<br>• Maintain accurate records of collection activity, payment commitments, and account status updates within designated systems.<br>• Monitor aging reports and prioritize collection actions to reduce delinquency and support cash application goals.<br>• Communicate professionally with customers to negotiate payment arrangements while preserving positive business relationships.<br>• Support accounts receivable operations by reconciling account details and escalating complex collection matters when needed.<br>• Use SAP HANA and Excel-based reporting to track performance, analyze trends, and identify follow-up needs in a high-volume workflow.
<p>We have frequent needs from our local clients for a detail-oriented and customer-focused <strong>Collections Specialist</strong> to join our team. This role is responsible for managing outstanding accounts, ensuring timely payments, and maintaining positive relationships with customers while adhering to company policies and compliance requirements.</p>
We are looking for a skilled Collections Specialist to join our team in Chandler, Arizona. In this role, you will focus on managing accounts receivable and ensuring timely collection of outstanding balances. This is a Contract position, offering the opportunity to transition to a long-term role based on performance.<br><br>Responsibilities:<br>• Handle commercial and consumer collections with professionalism and attention to detail.<br>• Monitor accounts receivable and follow up on overdue balances to ensure timely payments.<br>• Maintain accurate records of all collection activities and communications.<br>• Collaborate with internal teams to address billing discrepancies and resolve customer concerns.<br>• Analyze accounts to determine the best course of action for recovering outstanding debts.<br>• Prepare and deliver reports on collection progress and account statuses.<br>• Communicate effectively with clients to negotiate payment arrangements and resolve disputes.<br>• Ensure compliance with company policies and applicable regulations throughout the collection process.<br>• Identify trends and potential risks in accounts receivable to proactively address issues.
<p>We are looking for a Collections Specialist to join a growing organization in California and support the accounts receivable function with a strong focus on collections. This contract-to-permanent opportunity is well suited for someone who communicates confidently, works with precision, and takes initiative in managing outstanding balances. The ideal candidate will help strengthen cash flow by partnering with internal teams and customers to address billing concerns and secure timely payments.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of customer accounts by contacting clients regarding overdue balances and driving timely payment resolution.</p><p>• Investigate payment gaps, disputed charges, and invoice variances while coordinating with billing and service teams to reach accurate outcomes.</p><p>• Keep thorough documentation of collection outreach, customer responses, and promised payment dates within company records.</p><p>• Review aging data regularly and share clear updates on delinquent accounts, collection progress, and risk areas with leadership.</p><p>• Follow up consistently on unpaid invoices to improve receivable performance and reduce the length of time balances remain outstanding.</p><p>• Provide support with applying incoming payments and reconciling account activity when additional assistance is needed.</p><p>• Contribute to month-end activities by reporting on overdue accounts and anticipated collections.</p><p>• Maintain a precise, solutions-oriented approach in all customer interactions to preserve strong business relationships while securing payment.</p>
We are looking for a detail-oriented Collections Specialist to join our team on a contract basis in Blue Ash, Ohio. In this role, you will be responsible for managing accounts receivable processes, ensuring timely collection of payments, and maintaining accurate financial records. This position provides an excellent opportunity to collaborate with multiple departments and contribute to the company's financial health.<br><br>Responsibilities:<br>• Generate and issue accurate customer invoices in a timely manner.<br>• Process incoming payments through various methods, including wire transfers, credit cards, and checks.<br>• Monitor customer accounts for overdue balances and initiate collection efforts as needed.<br>• Communicate with customers to address invoice discrepancies, payment statuses, and account-related concerns.<br>• Reconcile the accounts receivable ledger to ensure all payments are properly recorded.<br>• Prepare and update aging reports while assisting in developing effective collection strategies.<br>• Investigate and resolve billing issues or discrepancies in payments.<br>• Support month-end closing tasks related to accounts receivable.<br>• Maintain and update customer records in the accounting system with high accuracy.<br>• Collaborate with sales, customer service, and accounting teams to resolve account issues efficiently.
We are looking for a Collections Specialist to join our team in New York, New York in a Contract to Permanent capacity. This role focuses on managing receivables, addressing billing concerns, and supporting timely payment collection while preserving strong client relationships. The ideal candidate brings a proactive approach to account follow-up, sound judgment in resolving payment issues, and the ability to work effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare and analyze accounts receivable aging reports to identify overdue balances and prioritize collection activity.<br>• Manage a portfolio of open accounts, conducting consistent follow-up to secure payment and improve overall account status.<br>• Contact customers by phone and written communication in a thorough manner to obtain payment while maintaining positive business relationships.<br>• Investigate billing questions and collaborate on resolutions that help clear outstanding invoices and reduce delinquent accounts.<br>• Track payment commitments and follow through on agreed arrangements to ensure deadlines are met.<br>• Monitor collection performance and communicate recurring delinquency trends or risk factors to management.<br>• Distribute supporting documentation to customers as needed and follow up to move accounts toward resolution.<br>• Handle sensitive records with discretion and remain compliant with applicable company policies and regulatory requirements.
<p>We are looking for a highly motivated Collections Specialist to join a team in Wilmington NT, Delaware. This is a Contract-to-permanent position designed for professionals with a strong background in collections and customer service, particularly in fast-paced call center environments. If you have a passion for resolving billing issues and ensuring positive customer interactions, this role will be an excellent fit.</p><p><br></p><p>Responsibilities:</p><p>• Manage and execute collection processes to recover outstanding debts efficiently.</p><p>• Maintain accurate records of billing activities and payment statuses.</p><p>• Communicate effectively with customers to resolve account discrepancies and payment concerns.</p><p>• Utilize Microsoft Excel to analyze data, track collections, and prepare reports.</p><p>• Collaborate with internal teams to address customer inquiries and provide solutions.</p><p>• Ensure compliance with company policies and regulatory requirements during collection activities.</p><p>• Handle high volumes of customer calls professionally and courteously.</p><p>• Proactively identify and implement process improvements to enhance collections efficiency.</p><p>• Monitor and report on credit-related issues impacting collections.</p><p>• Build and maintain positive relationships with customers to foster long-term satisfaction.</p>
We are looking for a Collections Specialist to support a manufacturing organization in Middleburg Heights, Ohio through a long-term contract assignment. This in-office role focuses on managing receivables, maintaining consistent communication with customers, and helping improve cash flow through timely follow-up on outstanding balances. The position will begin with a strong emphasis on outbound collection calls ahead of fiscal year-end, making it ideal for someone who is organized, confident, and comfortable working in a fast-paced environment.<br><br>Responsibilities:<br>• Contact commercial and consumer accounts to follow up on past-due invoices and secure timely payment commitments.<br>• Review aging reports and account details to prioritize collection activity and reduce outstanding receivables.<br>• Document customer conversations, payment arrangements, and collection progress accurately in internal records.<br>• Investigate billing concerns and coordinate with internal teams to resolve issues that may delay payment.<br>• Perform high-volume outbound calls, especially during the initial phase of the assignment leading up to fiscal year-end.<br>• Use Excel formulas and related tools to track account status, analyze trends, and support reporting needs.<br>• Maintain attentive customer interactions while balancing collection goals with service expectations.<br>• Assist with ongoing accounts receivable and collection activities in support of team coverage during an extended leave.<br>• Contribute to a smooth handoff of account updates and collection status if the role transitions into a longer-term opportunity.
We are looking for a detail-oriented Collections Specialist to support business-to-business receivables management for a high-volume portfolio in Tampa, Florida. This Long-term Contract position is ideal for someone who can build strong customer relationships, resolve outstanding balances efficiently, and use Excel to organize and analyze account activity. The role offers virtual training and requires a proactive approach to maintaining payment performance across a large set of commercial accounts.<br><br>Responsibilities:<br>• Manage a sizable portfolio of approximately 286 business accounts and follow up on past-due balances in a timely, consistent manner.<br>• Communicate with commercial customers by phone and email to secure payment commitments, investigate disputes, and support account resolution.<br>• Review billing records and account history to identify delinquency trends, reconcile discrepancies, and recommend next steps.<br>• Use Excel functions such as VLOOKUPs and Pivot Tables to track collection activity, analyze aging data, and prepare account summaries.<br>• Maintain accurate documentation of collection efforts, customer interactions, promised payments, and account status updates.<br>• Partner with internal teams to address invoice questions, billing issues, and credit-related concerns that may affect payment timing.<br>• Prioritize daily outreach based on risk, aging, and account volume to improve recovery results across the assigned portfolio.
We are looking for an experienced Collections Specialist to join our team on a contract basis in Victor, New York. In this role, you will be responsible for managing collection processes to ensure timely payments and maintaining positive relationships with clients. The ideal candidate will have a strong background in commercial and consumer collections and demonstrate excellent communication and organizational skills.<br><br>Responsibilities:<br>• Oversee the collection of outstanding payments from both commercial and consumer accounts.<br>• Maintain accurate records of collection activities and payment statuses.<br>• Communicate with clients to resolve billing discrepancies and ensure timely payments.<br>• Collaborate with internal teams to address and resolve collection-related issues.<br>• Analyze account histories to identify overdue balances and determine appropriate collection strategies.<br>• Prepare and submit regular reports on collection activities and account statuses.<br>• Ensure compliance with relevant laws and regulations governing collection practices.<br>• Develop strategies to improve collection efficiency and reduce overdue balances.<br>• Provide exceptional customer service to maintain positive client relationships.<br>• Assist with credit-related tasks to support broader financial operations.
We are looking for a Collections Specialist to support receivables management and debt recovery efforts for a Long-term Contract position based in New York. This role focuses on maintaining timely collections, following up on outstanding balances, and helping preserve strong customer relationships through clear, effective communication. The ideal candidate brings practical experience in billing and collections, along with the ability to work accurately within QuickBooks and related accounts receivable processes.<br><br>Responsibilities:<br>• Monitor open accounts and contact customers regarding overdue balances using clear, consistent follow-up methods.<br>• Maintain accurate accounts receivable records in QuickBooks, including payment status updates and collection activity notes.<br>• Investigate outstanding invoices, resolve billing-related discrepancies, and coordinate with internal partners to support payment resolution.<br>• Apply established collection practices to reduce aging balances across commercial and consumer accounts.<br>• Communicate with customers by phone and email to secure payment commitments and document all interactions thoroughly.<br>• Review account history and recommend appropriate next steps when standard collection efforts do not resolve delinquent balances.<br>• Support ongoing billing and collection operations by tracking account status and identifying issues that may delay payment.
We are looking for a Collections Specialist to join a credit union team in Sunrise, Florida in a contract capacity with the potential to become permanent. This role focuses on managing delinquent accounts with professionalism, accuracy, and strong member service while helping reduce outstanding balances and protect portfolio quality. The ideal candidate brings prior collections experience within a financial institution and can balance follow-up efforts, payment solutions, and internal collaboration in a fast-paced environment.<br><br>Responsibilities:<br>• Manage delinquent loan and credit card accounts by reviewing account status, assessing next steps, and working toward timely resolution.<br>• Contact members consistently through outbound and inbound communication, maintaining a daily call volume of at least 20 meaningful collection attempts.<br>• Arrange payment solutions with account holders and monitor commitments closely to ensure promised payments are received as agreed.<br>• Apply available funds from share or share draft accounts to past-due balances when permitted and appropriate.<br>• Research hard-to-reach members through skip tracing methods to obtain updated contact information and support recovery efforts.<br>• Respond to questions related to overdue accounts and late fees while delivering courteous, service-oriented support to members and internal departments.<br>• Prepare and send collection correspondence as needed in alignment with departmental procedures and timelines.<br>• Provide backup support across the collections area during team absences and assist with additional priorities as business needs change.<br>• Follow established credit union policies, procedures, and compliance standards in all collection activities and account handling.
<p><strong>Collections Specialist - Business to Business, High Volume Collections</strong></p><p><strong><em>Anna Parson at Robert Half is seeking a polished, experienced </em>High Volume B2B Collections Specialist</strong> to join her client in <strong>Mineola, Long Island, NY</strong>.</p><p>As the Collections Specialist, you will manage commercial collections activities, ensuring timely payments while resolving billing and payment discrepancies. This role requires a strong background in credit and collections, along with excellent communication and analytical skills.</p><p><strong>As the Collections Specialist, you will:</strong></p><p><strong><em>• </em></strong>Perform high-volume commercial collections via calls and emails to drive timely payment of outstanding balances.</p><p>• Run and analyze aging reports for your assigned accounts and develop effective recovery strategies.</p><p>• Partner with clients and internal teams to resolve billing issues and payment discrepancies.</p><p>• Apply and post cash accurately to customer accounts.</p><p>• Maintain detailed documentation of collection activity and communications.</p><p>• Execute collection strategies to reduce delinquencies and improve cash flow.</p><p>• Prepare and provide collection status updates and reports to management.</p><p>• Ensure compliance with company policies and applicable regulations.</p><p>• Contribute to process improvements to increase collections efficiency.</p><p>Opportunity offers a collaborative, sharp team and comprehensive benefits package!</p><p><strong>Contact Anna Parson at Robert Half for immediate and confidential consideration or Apply Now</strong></p>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Grand Blanc, Michigan. This role involves working directly with consumer loans, car loans, and credit card accounts to ensure timely payments and resolve overdue balances. The position is crucial for maintaining financial operations and offers an opportunity to contribute to the success of our Member Solutions department.<br><br>Responsibilities:<br>• Manage a queue of overdue loans, ensuring timely follow-ups and resolutions.<br>• Make outbound calls to members to discuss past-due balances and payment options.<br>• Investigate account discrepancies and provide accurate information to members.<br>• Collaborate with team members to meet department goals and reduce delinquency rates.<br>• Utilize the organization's core system to track and update account statuses.<br>• Ensure compliance with all relevant policies and regulations during collection activities.<br>• Maintain detailed records of communication and actions taken for each account.<br>• Provide exceptional customer service while handling sensitive financial matters.<br>• Identify opportunities for process improvement within the collections workflow.<br>• Support team efforts to achieve monthly and quarterly performance targets.
<p><strong>Job Title: Collections Specialist</strong></p><p><strong>Job Summary:</strong></p><p>We are seeking a detail-oriented <strong>Collections Specialist</strong> with a strong <strong>Accounts Receivable background</strong> to join our team. The ideal candidate will have experience managing outstanding accounts through proactive <strong>outbound calling and email communication</strong>, along with strong systems skills and a high level of accuracy. This role is responsible for following up on past-due balances, maintaining positive client relationships, and supporting overall cash flow objectives.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage a portfolio of customer accounts to ensure timely collection of outstanding balances</li><li>Conduct high-volume <strong>outbound calls and email outreach</strong> to follow up on overdue invoices</li><li>Review aging reports and prioritize collection efforts based on account status</li><li>Research, reconcile, and resolve billing discrepancies, short payments, and unapplied cash</li><li>Partner with internal teams such as Accounts Receivable, Customer Service, and Sales to resolve payment issues</li><li>Document collection activity, account updates, and dispute details within the system</li><li>Process account adjustments, credit memos, and payment plans as needed</li><li>Maintain accurate customer records and ensure compliance with internal policies</li><li>Support month-end AR close activities and reporting as requested</li><li>Identify trends or recurring issues and recommend process improvements</li></ul><p><br></p>
<p>We are looking for a dedicated Collections Specialist to join our team in Cleveland, Ohio. In this role, you will focus on managing accounts receivable and collections processes, ensuring timely payments, and maintaining strong relationships with clients and internal teams. This position is ideal for someone comfortable working with a diverse clientele and handling high-volume collections in a fast-paced environment. The ideal candidate must have a strong background in tougher collections and have strong communication skills. </p><p><br></p><p>Responsibilities:</p><p>• Handle business-to-business collections, interacting primarily with subcontractors and general contractors.</p><p>• Oversee the entire collections process, from initial invoicing to receipt of payments.</p><p>• Conduct regular collection calls with accounts that are overdue or at risk of exceeding credit limits.</p><p>• Prepare and issue collection letters, lien notices, and collaborate with management on bad debt recovery.</p><p>• Evaluate credit requests by reviewing reports, references, and conducting independent research.</p><p>• Obtain necessary information for new account applications and ensure credit files are up to date.</p><p>• Generate and distribute aging reports for accounts receivable, providing insights to management and sales teams.</p><p>• Build and maintain effective working relationships with internal departments, including sales and HR.</p><p>• Develop external partnerships with customers, third-party agencies, and legal representatives.</p><p>• Support accounts receivable tasks under the guidance of the department manager.</p><p><br></p><p><br></p><p>They do offer a full benefits package; medical, dental, vision, 401K match, paid holidays, PTO, and growth!</p>
<p>We are looking for a skilled Collections Specialist to join our team. In this role, you will play a vital part in managing accounts receivable and ensuring timely payment collections from a wide range of clients. This is a contract to hire position offering a hybrid work environment, with opportunities for remote work after initial training. If you have a passion for efficiency and a strong background in collections, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of approximately 1,000 accounts, prioritizing collection efforts to meet daily and monthly targets.</p><p>• Review and resolve payment disputes, working with clients to address issues such as missing purchase orders or billing discrepancies.</p><p>• Utilize Microsoft Excel and SAP tools to track aging balances and maintain accurate records of collection activities.</p><p>• Communicate effectively with clients to address overdue balances and negotiate payment solutions.</p><p>• Collaborate with internal departments to resolve upstream errors and ensure smooth order processing.</p><p>• Provide regular updates on collection progress and escalate unresolved issues when necessary.</p><p>• Ensure compliance with company policies and procedures while managing sensitive financial information.</p><p>• Analyze and identify patterns in recurring disputes to recommend process improvements.</p><p>• Support the team in achieving overall productivity goals by handling multiple accounts per day.</p>
We are looking for a detail-oriented Collections Specialist to join our team in Houston, Texas. This Contract to permanent opportunity requires a proactive individual with expertise in accounts receivable processes, customer portal management, and cash posting. The role involves managing a high volume of invoices while maintaining strong customer relationships and resolving disputes efficiently.<br><br>Responsibilities:<br>• Manage the full accounts receivable cycle, including invoice creation, collections, and dispute resolution.<br>• Navigate and utilize multiple customer portals effectively to track payments and resolve issues.<br>• Process cash postings accurately and in a timely manner to ensure proper account reconciliation.<br>• Communicate with customers professionally to address payment inquiries and resolve disputes.<br>• Collaborate with the tax manager to upload and clear sales and use taxes in the Vertex system.<br>• Handle high transaction volumes of 1,500-2,000 invoices monthly with precision and efficiency.<br>• Ensure compliance with tax certificate requirements across various states.<br>• Work independently while taking direction and showing initiative in handling external collections.<br>• Build and maintain positive relationships with customers to support successful collections efforts.