<p>We are looking for an Operations Support to support hands-on testing, monitoring, and operational activities in San Bruno, California. This Long-term Contract position is ideal for someone who is comfortable working around prototype equipment, assisting with product evaluation, and maintaining safe, efficient workflows. The role combines device oversight, sample collection, refurbishment support, and food-based test preparation. This contract role has a duration of 6 months - 12 months in length and the overnight hours are Tuesday, Wednesday, Thursday, and Friday 12:00am Midnight to 10:00am. </p><p><br></p><p>Our start-up client offers a great teamwork environment, complimentary snack & beverages, and more. Apply today! We are hiring two professionals.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the operation of prototype equipment, ensuring devices run as expected and remain under close observation throughout testing activities.</p><p>• Load and remove materials or units from equipment as needed to keep testing and operational work moving efficiently.</p><p>• Track screen alerts and equipment behavior, respond promptly to unusual conditions, and initiate shutdown actions when required for safety or quality purposes.</p><p>• Collect samples, then measure and document results using standard lab instruments and established procedures.</p><p>• Assist with evaluation work on supporting test fixtures and component-level setups used to verify equipment performance.</p><p>• Provide support for refurbishment operations by unpacking returned units, reviewing their condition, and separating them into appropriate disposition categories such as repair or scrap.</p><p>• Move and stack incoming or processed units, including handling heavier items and using pallet jacks as part of daily material flow.</p><p><br></p>
We are looking for a highly organized Legal Support team member to join a law firm team in Philadelphia, Pennsylvania. This onsite position centers on guiding prospective clients through the intake process while helping maintain accurate administrative and financial records. The ideal candidate brings strong communication skills, sound judgment with confidential information, and the ability to keep multiple tasks moving efficiently in a legal office environment.<br><br>Responsibilities:<br>• Connect with prospective clients in a timely manner to gather information, answer initial questions, and support a smooth intake experience.<br>• Perform conflict reviews and establish new matters with accuracy so case records are opened correctly and efficiently.<br>• Draft and distribute engagement documentation, ensuring all required details are complete and well presented.<br>• Coordinate retainer requests, monitor account balances, and follow up as needed regarding funding status.<br>• Maintain records related to referral fee activity and help ensure supporting information is tracked properly.<br>• Assist with billing follow-up by reviewing outstanding balances and communicating regarding accounts receivable matters.<br>• Support day-to-day administrative operations by organizing intake-related materials and keeping files up to date.<br>• Handle sensitive client and firm information with discretion while maintaining an experienced and detail-focused approach in all communications.
<p>We are looking for a detail-oriented Legal Support specialist to assist attorneys within the Labor & Employment practice. This contract position is well suited to someone who combines strong administrative abilities with the judgment and polish needed to support litigation-related work. The role calls for excellent organization, strong communication, and confidence handling documents, correspondence, and scheduling in a fast-paced legal environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide day-to-day support to Labor & Employment attorneys by managing legal documents, correspondence, and administrative priorities.</p><p>• Draft, format, and revise letters, routine legal materials, and other written communications with accuracy and care.</p><p>• Assemble binders and case-related materials for meetings, filings, hearings, or attorney review.</p><p>• Scan, organize, and maintain electronic and physical records to ensure files remain complete, accessible, and up to date.</p><p>• Coordinate calendars, arrange meetings, and support scheduling needs for attorneys and related legal activities.</p><p>• Handle document filing and related recordkeeping tasks while following established legal and administrative procedures.</p><p>• Assist with litigation support activities, including preparation and organization of materials needed for active matters.</p>
We are looking for an IT Application Support Specialist to provide dependable support for business applications and day-to-day technology needs in Pennsylvania. This contract position offers the potential for a permanent role and is ideal for someone who enjoys resolving technical issues, assisting users, and helping maintain stable system performance across a fast-paced environment. The person in this role will work closely with employees, technical teams, and business partners to address support requests, improve application usage, and contribute to ongoing operational success.<br><br>Responsibilities:<br>• Manage incoming support requests through the ticketing platform and prioritize issues based on business impact and urgency.<br>• Investigate and resolve application and system problems ranging from routine questions to more complex user-reported incidents.<br>• Carry out recurring processing activities for supported applications to help ensure smooth and accurate operations.<br>• Administer user access, permissions, and report availability while maintaining appropriate security controls.<br>• Maintain detailed ticket records, update user information, and document actions taken through final resolution and closure.<br>• Communicate regularly with end users to provide status updates, answer questions, and confirm successful issue resolution.<br>• Identify opportunities to strengthen service delivery and suggest practical updates to workflows or support procedures.<br>• Partner with analysts, developers, and other IT teams on system integration efforts and additional technology-related initiatives as needed.
<p>Robert Half is seeking an <strong>IT Support Specialist</strong> to support a client in the financial services industry based in <strong>Everett, Washington. </strong>This role involves Tier 1 Support end user support, onboarding/offboarding users and supporting through hardware and software issues<strong>.</strong> The position is 100% Onsite in Everett, Washington, that is 3-month contract with potential to extend or convert. Apply today! </p><p> </p><p><strong><u>Job Details: </u></strong> </p><p><strong>Schedule: </strong>Monday-Fridays (7AM-4PM)</p><p><strong>Duration: </strong>3-month contract</p><p><strong>Location: </strong>100% Onsite in Everrett, Washington</p><p> </p><p><strong><u>Job Responsibilities:</u></strong> </p><ul><li>Provide Tier 1 support for employee hardware, software, login, connectivity, printer, headset, and workstation issues.</li><li>Own assigned service desk tickets from intake through resolution, including timely updates, documentation, follow-up, and proper closure.</li><li>Assist with password resets, MFA, account access, application access, and routine user provisioning/deprovisioning tasks within approved procedures.</li><li>Set up, troubleshoot, replace, and maintain laptops/desktops, monitors, docking stations, phones/headsets, and other end-user equipment.</li><li>Support employees working in the office, remotely, and through remote-desktop environments.</li><li>Provide first-line troubleshooting for systems employees use day-to-day, such as Microsoft 365, Teams, and other company applications; escalate application-specific issues when appropriate.</li><li>Communicate clearly with users, respond through the existing ticket/email thread, set expectations, and confirm resolution before closing requests.</li></ul>
<p>Fast moving Level 1/Level 2 Tech Support opening with one of the area's most reputable IT Managed Services Provider in the greater Collier County area. Apply now if you meet the qualifications and are open to fully onsite roles in the area. </p><p><br></p><p>We are looking for a detail-oriented IT support specialist to provide hands-on technical assistance for end users in Cape Coral, Florida. This position supports daily desktop, laptop, and account-related needs while helping maintain a stable and efficient computing environment. The ideal candidate is comfortable resolving common hardware and software issues, managing support requests, and delivering dependable service across Microsoft-based systems.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming support requests and document all work clearly within the service desk ticketing system.</p><p>• Diagnose and resolve routine to moderately complex issues involving Windows workstations, user accounts, office applications, and peripheral devices.</p><p>• Set up, configure, and maintain desktops, laptops, printers, and other end-user equipment to support day-to-day operations.</p><p>• Administer basic user and group management tasks in Active Directory, including account access updates and password support.</p><p>• Provide technical assistance for Microsoft 365 applications and related user access concerns.</p><p>• Troubleshoot connectivity and general networking issues affecting end-user productivity.</p><p>• Support printer maintenance and break/fix activities to minimize interruptions in the workplace.</p><p>• Assist with basic server, virtualization, and system administration tasks as directed by senior IT staff.</p>
We are looking for a Sales Support team member to join the team in a contract-to-permanent capacity. This position plays a key role in helping the national sales organization operate efficiently by coordinating customer setup, maintaining accurate sales data, and keeping critical account activities on track. The ideal candidate is organized, responsive, and comfortable working across multiple departments to support customer needs, distributor requirements, and ongoing sales initiatives.<br><br>Responsibilities:<br>• Provide daily operational assistance to the national sales team to help maintain smooth account and sales activity management.<br>• Coordinate onboarding activities for new customers and distribution partners, ensuring all required forms and documentation are completed accurately.<br>• Administer distributor portal updates, item setup paperwork, product submission materials, pricing details, and supporting records.<br>• Monitor sales opportunities, sample requests, customer inquiries, follow-up actions, and upcoming milestones to keep progress moving forward.<br>• Maintain complete and accurate customer, account, and pipeline information within Salesforce.<br>• Partner with operations, logistics, production, customer service, quality assurance, and finance teams to support order flow and account execution.<br>• Support new product rollouts by organizing the information customers and distributors need for successful launch and implementation.<br>• Prepare reports, presentation materials, pricing documentation, inventory summaries, and meeting support content for the sales team.<br>• Assist with proposal requests, customer applications, distributor paperwork, and new item submission processes.<br>• Help address issues related to orders, pricing, inventory availability, shipments, and service concerns while keeping records organized and deadlines on schedule.
We are looking for a proactive Sales Support specialist to help drive new business growth for our team in South Carolina. This contract opportunity with the potential to become permanent is ideal for someone who enjoys engaging prospective customers, nurturing interest, and keeping sales activity organized from first contact through decision. The role blends relationship-building, lead follow-up, and administrative sales coordination in a fast-paced wholesale distribution environment.<br><br>Responsibilities:<br>• Reach out to prospective clients, introduce product offerings, and build interest through consistent communication.<br>• Prepare and send product sample packets to potential customers, then follow up regularly until a final decision is made.<br>• Maintain accurate records of conversations, next steps, and prospect updates within the CRM or sales tracking system.<br>• Schedule future outreach activities and manage follow-up timing to keep opportunities moving through the pipeline.<br>• Work through existing leads provided by the business while also identifying and contacting new prospects to expand the customer base.<br>• Support inbound and outbound sales efforts by responding to inquiries, qualifying interest, and guiding prospects to the appropriate next steps.<br>• Assist with order-related coordination and sales documentation to ensure a smooth handoff when prospects become customers.
<p>We are looking for a detail-oriented Sales Support team member to join our team in Hamel, Minnesota. This contract opportunity is ideal for someone who enjoys keeping orders organized, supporting customers and sales teams, and handling a variety of administrative tasks in a fast-paced office setting. The person in this role will help ensure accurate order flow, timely communication, and strong day-to-day coordination across purchasing, sales, and customer service functions.</p><p><br></p><p>Responsibilities:</p><p>• Manage the entry and processing of sales and purchasing orders while maintaining complete and accurate records.</p><p>• Review order details carefully, correct discrepancies, and update shipping or sales information when priorities change.</p><p>• Coordinate urgent order requests by working closely with internal teams and external partners to keep deliveries on track.</p><p>• Support pricing activities by preparing quotes, assisting with vendor discussions, and helping maintain account information.</p><p>• Monitor open sales and purchase orders to ensure customer needs are addressed promptly and service expectations are met.</p><p>• Handle payment-related administrative tasks, issue invoices, and share shipment tracking information as needed.</p><p>• Prepare and maintain sales data, performance figures, and other operational records for reporting purposes.</p><p>• Provide general administrative support to leadership and assist with additional office tasks as business needs evolve.</p>
<p>We are looking for a detail-oriented Documentation Control Support I to join our team in Earth City, Missouri. This Long-term Contract position will support the organization, tracking, and handling of project and operational records while helping ensure documents are accurate, accessible, and properly maintained. The role is well suited for someone who enjoys structured work, follows established procedures, and communicates effectively with teammates and internal customers. Under close guidance, this person will contribute to daily documentation activities that support efficient record management and information access.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and organize physical and digital records to support accurate filing, storage, retrieval, and long-term retention of project documentation.</p><p>• Assist with preparing, formatting, and producing presentations, spreadsheets, reports, and other document packages using standard software tools.</p><p>• Scan, label, index, and archive incoming and existing materials to ensure information is easy to locate and properly classified.</p><p>• Respond to routine requests for records or reference materials by locating and distributing the appropriate documentation in a timely manner.</p><p>• Support document tracking activities by updating logs, databases, and control lists to reflect receipt, movement, and status of materials.</p><p>• Perform quality checks on files and records to confirm completeness, consistency, and compliance with established documentation procedures.</p><p>• Help coordinate printing, copying, packaging, and shipping of controlled materials and deliverables as needed.</p><p>• Provide basic assistance to team members and internal customers regarding document handling processes, storage practices, and records lookup.</p><p>• Follow established guidelines for records management, media handling, and document security while escalating issues that fall outside standard procedures.</p>
We are looking for a dependable Help Desk/IT Support specialist to provide hands-on technical assistance for a government organization in California. This Long-term Contract position will support employees with day-to-day IT needs, including account administration, workstation setup, and responsive issue resolution in a primarily onsite environment. The role is well suited for someone who enjoys delivering strong customer service, learning quickly, and contributing across a broad range of desktop and infrastructure support tasks.<br><br>Responsibilities:<br>• Deliver front-line technical support to staff by diagnosing and resolving hardware, software, and access-related issues in a timely manner.<br>• Set up new employees for success by preparing devices, creating profiles, provisioning accounts, and ensuring smooth onboarding and offboarding activities.<br>• Administer user access within Active Directory and Microsoft 365, including password resets, account maintenance, and permission updates.<br>• Monitor and respond to service desk requests, manage ticket flow effectively, and maintain clear communication with end users throughout issue resolution.<br>• Provide onsite desktop support for Windows-based systems, printers, and other end-user technology across the organization.<br>• Assist with basic networking and server-related support needs, escalating more complex issues when necessary.<br>• Support technology readiness for meetings and occasional council sessions by helping ensure equipment and connectivity function properly.<br>• Partner with the IT Manager during knowledge transfer to maintain continuity of support while covering the leave period.
We are looking for a Help Desk/Desktop Support specialist to provide hands-on technical assistance for end users in San Francisco, California. This is a Contract position supporting onsite operations, with a focus on resolving day-to-day hardware, software, and connectivity issues in a fast-paced environment. The ideal candidate brings practical experience with Mac systems, strong customer service skills, and the ability to manage support requests efficiently.<br><br>Responsibilities:<br>• Deliver onsite technical assistance for employees experiencing desktop, laptop, and peripheral issues.<br>• Diagnose and resolve common hardware, software, and access problems with an emphasis on Mac-based environments.<br>• Manage incoming support requests through the ticketing system and provide timely updates through resolution.<br>• Set up, configure, and maintain Mac computers and related workplace technology for end users.<br>• Support conference room and meeting technology, including audio visual equipment and Zoom functionality.<br>• Troubleshoot user-reported issues directly at the desk to minimize downtime and maintain productivity.<br>• Escalate more complex incidents when necessary while documenting findings and completed actions clearly.
We are looking for a Security Systems / IT Support Technician to provide on-site support for a university environment in Union, New Jersey. This Long-term Contract position focuses on maintaining electronic security and access control systems while also assisting with day-to-day technical support needs across campus. The ideal candidate brings strong communication skills, a service-oriented approach, and the ability to work effectively with students, faculty, and staff in a hands-on setting.<br><br>Responsibilities:<br>• Diagnose and resolve issues involving electronic security equipment and door access systems to help maintain a secure campus environment.<br>• Provide front-line technical assistance for help desk requests, supporting end users with hardware, software, and access-related concerns.<br>• Travel between university campus locations as needed to respond to service requests, perform troubleshooting, and coordinate issue resolution.<br>• Communicate clearly with campus users and internal teams to gather details, explain solutions, and ensure timely follow-up on support needs.<br>• Perform on-site support five days per week, delivering dependable technical assistance in a fast-paced academic setting.<br>• Assist with system configuration, maintenance activities, and operational support related to security infrastructure and connected technologies.
The Help Desk III / Senior IT Support Specialist serves as a senior escalation point for complex end-user, endpoint, identity, Microsoft 365, and infrastructure-related issues. This role bridges traditional desktop support and systems administration and is expected to independently troubleshoot issues across endpoints, identity, networking, and enterprise applications. The ideal candidate has advanced troubleshooting skills and experience supporting Microsoft Intune, Entra ID, Active Directory, Microsoft 365, PowerShell, and enterprise endpoint environments. Key Responsibilities Serve as an escalation point for Tier 1 and Tier 2 support teams. Troubleshoot complex Windows, Microsoft 365, identity, endpoint, and network issues. Administer Active Directory users, groups, permissions, Group Policy, and computer objects. Support Microsoft Entra ID, MFA, SSO, Conditional Access, and identity-related issues. Administer and troubleshoot Microsoft Intune-managed endpoints. Support Windows Autopilot provisioning and application deployments. Troubleshoot TCP/IP, DNS, DHCP, VPN, VLAN, wireless, and LAN connectivity issues. Develop PowerShell scripts to automate repetitive support and administrative tasks. Assist Systems and Network teams with infrastructure troubleshooting and project work. Perform root-cause analysis for recurring technical issues. Create technical documentation, SOPs, and knowledge-base articles. Mentor entry level Help Desk and Desktop Support technicians.
<p>We are seeking a Senior IT Support Specialist to join an established organization in Coalinga. This is a hands-on technical role that will serve as an escalation point for Tier 2 IT issues while providing technical guidance and mentorship to junior IT staff.</p><p><br></p><p>Responsibilities:</p><ul><li>Troubleshoot escalated hardware, software, network, access, and connectivity issues</li><li>Support Windows Server, Microsoft 365, Active Directory/Entra ID, virtualization, backups, and endpoint technologies</li><li>Support LAN/WAN, wireless, DNS, DHCP, VLAN, VPN, and VoIP environments</li><li>Assist with server administration, patching, maintenance, and troubleshooting</li><li>Provide technical direction and mentoring to junior IT staff</li><li>Support onboarding, offboarding, equipment deployment, and access management</li><li>Maintain technical documentation and coordinate with technology vendors</li></ul><p><br></p>
We are looking for a detail-oriented Marketing Technology Support specialist to join a team in New York, New York. This Long-term Contract position will support marketing operations, data quality, and communication workflows by coordinating list management, reporting, privacy compliance, and platform administration. The ideal candidate brings strong organizational skills, sharp proofreading ability, and the capacity to manage multiple priorities while maintaining a high standard of accuracy.<br><br>Responsibilities:<br>• Organize and maintain marketing and working list folders to support accurate audience management and campaign execution.<br>• Coordinate data imports and exports across marketing systems, ensuring information is handled accurately and efficiently.<br>• Prepare and format business development reports in response to internal requests, presenting information in a clear and effective manner.<br>• Process opt-out and unsubscribe requests in accordance with established privacy standards and firm policies.<br>• Help maintain alignment with global data protection requirements by following current compliance practices and supporting ongoing governance efforts.<br>• Assist with data quality initiatives such as resolving duplicate records, filling incomplete entries, standardizing country values, and consolidating address information.<br>• Support employee onboarding and offboarding updates within the organization’s marketing technology environment.<br>• Provide day-to-day assistance with the Vuture platform, including basic account setup, user support, troubleshooting, and escalation of advanced access or configuration needs.<br>• Work closely with Marketing, Business Development, Communications, and IT teams to help deliver accurate, brand-consistent communications.<br>• Track campaign results through platform reporting tools and summarize key performance indicators such as engagement levels and overall effectiveness.
We are looking for an Application Support Engineer to deliver frontline and intermediate support for essential business applications in Glasgow, Kentucky. This Long-term Contract position will focus on maintaining stable application performance, resolving user and system issues, and partnering with technical and business teams to keep daily operations running smoothly. The role also contributes to compliance, access governance, and audit readiness across supported systems.<br><br>Responsibilities:<br>• Deliver Level 1 and Level 2 support for core enterprise applications, responding to incidents and service requests with timely troubleshooting and resolution.<br>• Investigate problems involving application processing, interfaces, batch activity, printing, security, and user access, and escalate complex matters to specialized teams or vendors when needed.<br>• Support JD Edwards and related platforms used across business operations, helping ensure dependable system availability and effective user assistance.<br>• Oversee interface and transaction activity between internal platforms and external partners, identifying rejected, delayed, or duplicate transmissions and coordinating corrective action.<br>• Provide operational support for RF-enabled and connected applications that support warehouse, inventory, manufacturing, and distribution functions.<br>• Manage tickets through the IT service management platform, ensuring each case includes clear diagnostic details, business impact, and documented outcomes.<br>• Contribute to IT controls and compliance activities by assisting with access reviews, provisioning validation, privileged access checks, and audit evidence collection.<br>• Help maintain change control standards by confirming approvals, testing records, and implementation documentation are complete for production updates.<br>• Create and update knowledge articles, support procedures, and troubleshooting documentation to improve consistency and reduce recurring issues.<br>• Track recurring incidents and service trends, then share recommendations that improve application reliability and support efficiency.
We are looking for an Application Support Engineer to join a financial services organization in Woodbridge, New Jersey on a Long-term Contract basis. This position is ideal for a hands-on technical specialist who enjoys solving user issues, supporting endpoint environments, and improving day-to-day IT operations. The role combines second-level support responsibilities with device management, scripting, and collaboration across core infrastructure technologies.<br><br>Responsibilities:<br>• Deliver second-line technical support for end-user hardware, software, and application issues across the business<br>• Investigate and resolve escalated incidents, ensuring timely diagnosis and clear communication with users and internal teams<br>• Manage Microsoft Intune activities such as device configuration, policy administration, and application deployment<br>• Create and update PowerShell scripts to streamline repetitive support tasks and improve operational efficiency<br>• Support Windows desktop environments, including laptop setup, imaging, deployment, maintenance, and patching<br>• Assist with account, access, and device administration in Active Directory and Azure AD environments<br>• Perform foundational network troubleshooting to identify connectivity issues and support issue resolution<br>• Contribute to hands-on support work when needed, including Level 1 assistance and laptop build preparation<br>• Maintain accurate technical documentation, support procedures, and knowledge resources for recurring issues
We are looking for an Application Support Engineer to deliver high-quality assistance to merchant partners and help optimize their experience across technical and operational workflows. This Long-term Contract position is based in Pittsburgh, Pennsylvania, and focuses on supporting client implementations, resolving application issues, and improving day-to-day support processes. The ideal candidate will combine strong troubleshooting ability with clear communication and a practical understanding of integrations, documentation, and cross-functional collaboration.<br><br>Responsibilities:<br>• Support merchant partners with guidance on platform usage, implementation approach, troubleshooting, marketing-related questions, and accounting process alignment.<br>• Investigate and resolve integration challenges involving ecommerce storefronts, APIs, and back-end order management environments.<br>• Create and refine support procedures that improve service quality, consistency, and operational efficiency.<br>• Produce clear technical documentation for recurring issues, workflows, configurations, and resolution steps.<br>• Collaborate with internal teams to establish effective processes that span support, product, and engineering functions.<br>• Gather client insights and translate recurring feedback into actionable recommendations for product and engineering improvements.<br>• Monitor application performance issues and respond to support requests with timely, solution-oriented communication.
We are looking for a Field Support Technician to provide hands-on technical assistance for end users and workplace technology in Tampa, Florida. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys solving desktop and device issues, supporting day-to-day IT operations, and delivering dependable service in a fast-paced environment. The person in this role will help maintain user productivity by resolving hardware, software, and connectivity concerns while collaborating with broader IT teams as needed.<br><br>Responsibilities:<br>• Deliver first- and second-level technical support for computers, applications, and end-user devices across the organization.<br>• Set up, configure, maintain, and troubleshoot desktops, laptops, mobile equipment, printers, scanners, cameras, and similar technology assets.<br>• Investigate workstation, software, and connection problems, resolving issues directly when possible and routing advanced cases to the appropriate teams.<br>• Assist with application rollouts, software validation, updates, and packaged deployments to support a stable user environment.<br>• Handle account provisioning, device staging, inventory updates, and replacement of malfunctioning hardware.<br>• Perform foundational network diagnostics, including checking cabling, Ethernet links, and communication between devices and the network.<br>• Record support activity in ticketing systems, manage competing priorities, and keep users informed with clear status updates.<br>• Create and update knowledge articles, technical guides, and user-facing instructions to improve support consistency.<br>• Provide basic technology guidance to staff and explain technical topics in a clear, practical manner.<br>• Travel to remote sites for equipment installation, retrieval, maintenance, and on-site troubleshooting as needed.
We are looking for a detail-oriented Customer Sales Support team member to join a fast-paced team in Chula Vista, California. This Long-term Contract position supports sales operations and customer relationships by handling service requests, coordinating order activity, and helping ensure timely, accurate communication across the order lifecycle. The role works closely with airline customers, repair facilities, brokers, and internal teams to deliver responsive support and maintain a high standard of service.<br><br>Responsibilities:<br>• Support airline customers, maintenance organizations, and broker partners by addressing service needs related to aftermarket spare parts and ongoing account activity.<br>• Assist customers with portal usage by guiding them through available tools, resolving access or navigation questions, and promoting effective self-service where appropriate.<br>• Enter and manage customer orders and quotations in line with established procedures, while routing specialized issues to the correct internal contacts when needed.<br>• Follow up on credit-related approvals and invoice payment matters to help move orders forward without unnecessary delays.<br>• Track customer interactions, order updates, and service actions within designated CRM and business systems to maintain accurate records.<br>• Work with shipping, provisioning, and warehouse teams to accelerate deliveries, investigate shipment status, and communicate updates to customers.<br>• Prepare regular productivity and status reporting for leadership to support visibility into daily performance and operational goals.<br>• Contribute ideas that improve service quality, workflow efficiency, and overall customer experience within a continuous improvement environment.
<p><strong>Location:</strong> Central Los Angeles</p><p><strong>Available Shifts</strong></p><p><strong>DSP 1:</strong> 7:00 AM–3:00 PM</p><p> <strong>DSP 2:</strong> 3:00 PM–11:00 PM</p><p> <strong>DSP 3:</strong> 11:00 PM–7:00 AM</p><p><br></p><p>We are looking for a Direct Support Specialist / Office Assistant to join our team in a contract-to-permanent role. This position combines compassionate, community-based client support with administrative and front office responsibilities, making it ideal for someone who is organized, dependable, and comfortable working both independently and collaboratively. The person in this role will help individuals work toward personal goals while also supporting daily office operations, documentation, and communication. Candidates who are fluent in English and Spanish and bring a service-focused approach will thrive in this opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Deliver one-on-one support that reflects each client’s service objectives and promotes meaningful progress in daily life.</p><p>• Guide individuals in building practical skills related to employment preparation, home living, money management, and effective communication.</p><p>• Help clients maintain consistent routines and participate in community-based activities that encourage greater independence.</p><p>• Transport clients safely to appointments, programs, and community destinations using a reliable personal vehicle.</p><p>• Document services, client updates, and progress notes accurately and submit required records within established timeframes.</p><p>• Work closely with families, employers, and care teams to support coordinated services and positive client outcomes.</p><p>• Uphold client dignity, safety, and rights while following all applicable organizational and program guidelines.</p><p>• Assist with office support duties such as answering inbound calls, greeting visitors, managing administrative tasks, and completing data entry.</p><p>• Participate in team meetings, required training sessions, and supervisory check-ins, and take on additional assignments as needed.</p>
<p>We are looking for an experienced Application Support Analyst to support a high-visibility production environment in Tallahassee, Florida. This Long-term Contract opportunity is ideal for someone who can balance technical troubleshooting with responsive customer service while helping users navigate issues efficiently. In this role, you will partner with internal teams and external vendors to investigate incidents, maintain accurate support records, and contribute to stable system performance across a large user community.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming support requests by evaluating reported issues, organizing ticket queues, and directing incidents to the appropriate resources.</p><p>• Work closely with end users to collect complete issue details, confirm business impact, and ensure problem reports are clearly documented.</p><p>• Perform Tier 1 and Tier 2 troubleshooting for application, software, and basic hardware-related concerns using established support practices.</p><p>• Address routine incidents through documented resolutions and escalate more complex defects to vendors or specialized technical teams as needed.</p><p>• Oversee ticket progress from initial intake through closure, following service level expectations and keeping stakeholders informed of status updates.</p><p>• Maintain thorough records within the incident management system to support traceability, audit readiness, and knowledge sharing.</p><p>• Create and refine knowledge articles, support documentation, and standard operating procedures to improve consistency in issue resolution.</p><p>• Identify recurring support patterns, prepare trend reports, and recommend process improvements that reduce repeat incidents and improve production stability.</p><p>• Assist with release support activities, including validation efforts, production readiness checks, and post-implementation follow-up after deployments.</p>
We are looking for a Patient Support Associate to join a non-profit healthcare environment in Marietta, Georgia on a contract basis with the potential for a permanent role. This position supports patient registration and front-desk operations by guiding patients through appointments, documentation, and payment processes while creating a welcoming experience. The role also works closely with student interns, faculty, and clinic staff to help maintain accurate records, organized workflows, and responsive service across the clinic.<br><br>Responsibilities:<br>• Welcome patients and visitors, provide clear information about clinic services, and support a positive experience from arrival through check-out.<br>• Coordinate follow-up visits at check-out, prepare required paperwork, and enter patient details accurately into the electronic records system.<br>• Process copays, deductibles, and outstanding balances, ensuring payments are recorded correctly and receipts are issued promptly.<br>• Reconcile daily cash and payment activity by matching collected funds with batch postings and reporting documentation.<br>• Maintain patient charts, visit documentation, and related files so records remain complete, current, and stored in the proper location.<br>• Partner with other clinic departments to route records appropriately while protecting confidentiality and following applicable organizational guidelines.<br>• Assist with compiling clinic-related reports and provide administrative support for special assignments as needed.<br>• Keep front office and shared work areas clean, orderly, and ready for daily patient activity, and report malfunctioning equipment without delay.<br>• Communicate professionally with patients, faculty, and student interns while responding attentively to questions and service needs.