<p>We are looking for a Collections Specialist to support account recovery efforts for a contract position based in Illinois. this role will operate Monday - Friday, 12pm-8pm CST. In this role, you will work directly with customers to resolve overdue balances, arrange practical repayment options, and maintain accurate account records. This opportunity is well suited for someone who can manage frequent customer interactions, investigate payment issues, and deliver attentive service while meeting business-hour expectations for the assigned location.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of delinquent accounts ranging from early-stage to more advanced past-due balances, taking appropriate action to secure payment.</p><p>• Develop and document payment arrangements that help customers bring overdue accounts back into good standing.</p><p>• Process account closures or service cancellations when payment is not received and established guidelines require further action.</p><p>• Prepare and distribute collection correspondence, maintain accurate mailing information, and update records when notices are returned.</p><p>• Partner with internal teams to research disputed charges and compile supporting documentation, including requested account-related certificates.</p><p>• Investigate missing or incorrectly applied payments, follow up with customers as needed, and ensure account details are corrected promptly.</p><p>• Create credit adjustments or memos when account review supports a billing correction.</p><p>• Handle a high volume of inbound and outbound customer communication while providing clear, effective resolution to account concerns.</p>
<p>We are seeking a <strong>Collections Specialist</strong> with strong collections experience for a client in Rosemont, IL. Ideal candidates will have a background in collections, accounts receivable, cash applications, customer account reconciliation, and following up on outstanding balances. Experience generating reports, analyzing aging, and working extensively in Excel is highly preferred.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage a portfolio of customer accounts and follow up on past-due invoices</li><li>Contact customers via phone and email to secure payment and resolve outstanding balances</li><li>Review and maintain aging reports, prioritizing collection activities accordingly</li><li>Research and resolve billing discrepancies, short payments, and unapplied cash</li><li>Reconcile customer accounts and document collection efforts</li><li>Partner with internal teams including AR, Customer Service, and Sales to resolve payment issues</li><li>Generate and analyze collection and aging reports in Excel</li><li>Assist with cash applications and other Accounts Receivable-related activities as needed</li><li>Maintain accurate notes and records within the ERP/accounting system</li></ul><p><br></p>
We are looking for a Collections Specialist to join our transport team in Houston, Texas in a contract-to-permanent capacity. This position focuses on business-to-business receivables management, helping reduce overdue balances while supporting consistent cash flow and positive customer relationships. The ideal candidate will bring strong collections experience, sound judgment, and the ability to work across departments to resolve payment issues efficiently.<br><br>Responsibilities:<br>• Oversee an assigned group of B2B customer accounts and drive timely follow-up on outstanding balances across domestic and international portfolios.<br>• Investigate payment issues by reviewing disputed invoices, deductions, short pays, and unapplied cash, then coordinate resolution with the appropriate teams.<br>• Evaluate account activity and payment behavior to identify trends, collection risks, and accounts that may require escalation.<br>• Keep account histories, collection activity, and supporting documentation current within accounts receivable and collection tracking systems.<br>• Partner with Sales, Customer Service, Credit, and Finance teams to remove barriers to payment and improve account resolution timelines.<br>• Reconcile customer account balances to confirm receivable accuracy and address discrepancies that affect aging.<br>• Produce regular updates on aging, collection progress, and account status for leadership and internal stakeholders.<br>• Assist with month-end accounts receivable tasks and follow internal financial controls, company policies, and standard procedures.<br>• Escalate significantly overdue or high-risk accounts to management and contribute ideas that strengthen collection results and the customer experience.
<p>We are looking for a Collections Specialist for an immediate contract position in Troy, OH. </p><p><br></p><p>Responsibilities:</p><p>• Manage customer invoicing activity, record incoming payments, and reconcile account transactions to keep receivables current and accurate.</p><p>• Review aging reports regularly and contact customers regarding overdue balances to encourage timely resolution.</p><p>• Research billing concerns, payment discrepancies, and disputed charges, then work toward prompt and accurate resolution.</p><p>• Update customer account details, document collection efforts, and maintain clear records of follow-up activities.</p><p>• Apply cash receipts and post payments correctly within accounting systems to ensure proper account allocation.</p><p>• Prepare recurring reports on collections performance and accounts receivable status for leadership review.</p><p>• Partner with sales, customer service, and accounting teams to address customer account issues and improve payment outcomes.</p><p>• Assist with month-end accounts receivable close activities, including reconciliations and reporting support.</p><p>• Identify opportunities to strengthen collection workflows and help reduce the volume of past-due accounts</p>
We are looking for a detail-oriented Collections Specialist to support accounts receivable efforts for an advertising organization in Fort Mill, South Carolina. This Contract position will focus on managing overdue balances, strengthening payment follow-up, and helping maintain healthy cash flow through consistent client communication and account research. The ideal candidate brings experience in collections and billing environments, along with the ability to investigate payment issues, coordinate with internal teams, and keep account records accurate and current.<br><br>Responsibilities:<br>• Manage a designated portfolio of receivable accounts and work toward monthly cash collection targets through proactive outreach and follow-up.<br>• Obtain firm payment commitments for delinquent balances, document expected payment details in Oracle, and monitor each commitment through resolution.<br>• Review aging reports and weekly account activity to prioritize collection efforts, organize daily outreach plans, and focus on the highest-risk balances.<br>• Address customer questions related to overdue invoices by researching account history, supplying statements or invoice copies, and clarifying outstanding amounts.<br>• Identify the underlying reasons for delayed payment, apply the appropriate account status or reason code, and update records as new information becomes available.<br>• Partner with billing, cash application, sales, service, and credit teams to resolve disputes, short payments, deductions, and other barriers to collection until the balance is cleared or formally closed.<br>• Reconcile remittance details, account activity, and spreadsheet data to uncover unapplied cash, misapplied payments, and other discrepancies requiring correction.<br>• Use customer billing and accounts payable portals to submit invoices, confirm purchase order details, verify receipt, and track anticipated payment timing.<br>• Recognize recurring payment issues, analyze root causes, and suggest process improvements that support faster and more accurate collections.<br>• Recommend next-step actions such as credit restrictions, service interruption, write-offs, or external escalation when supported by account documentation and policy guidelines.
<p>We are seeking a motivated and professional <strong>Collections Specialist</strong> for a contract opportunity in Salt Lake City, Utah. This role is responsible for managing outstanding customer accounts, reducing delinquent balances, and maintaining positive client relationships while ensuring timely payment collection. The ideal candidate is organized, persistent, and skilled at resolving payment issues in a professional manner.</p><p>Key Responsibilities</p><ul><li>Contact customers regarding past-due invoices via phone, email, and written correspondence</li><li>Review aging reports and prioritize collection efforts</li><li>Negotiate payment arrangements and follow up on commitments</li><li>Research and resolve billing discrepancies that may delay payment</li><li>Document collection activities and customer communications accurately</li><li>Monitor accounts for payment trends and identify potential risk accounts</li><li>Collaborate with internal departments to resolve customer account concerns</li><li>Process account adjustments, credits, and dispute resolutions as needed</li><li>Prepare collection reports and provide updates on account status</li><li>Assist with month-end activities and other accounting projects</li></ul><p><br></p>
<p>• Manage rent and utility collections for residential accounts, following up on outstanding balances through consistent inbound and outbound communication.</p><p>• Serve as a primary point of contact for tenants, including Section A residents, while addressing payment concerns and explaining next steps clearly and professionally.</p><p>• Monitor active delinquency matters from the start of the assignment, including open eviction-related cases, and maintain accurate status updates.</p><p>• Coordinate with case workers and property managers to resolve account issues, confirm documentation, and support timely collection activity.</p><p>• Perform program-related administrative tasks, including record maintenance, account review, and tracking of collection actions in internal systems such as Padfolio.</p><p>• Handle a people-focused workload that requires frequent phone interaction, sound judgment, and professionalism in sensitive conversations.</p><p>• Organize account details and reporting to support collection priorities, with administrative duties currently forming a meaningful part of the role.</p><p>• Use spreadsheets and system data to review account activity, identify trends, and support follow-up efforts across the portfolio.</p>
<p>Collections Specialist opportunity in a mid-sized services company. As a Collections Specialist, you will perform customer and/or commercial collections and resolve customer account issues. In this Collections Specialist position, you will report to the Collections Manager. This company offers a great work environment! Please email your resume and call 626.463.2030 for immediate consideration. </p><p>Collections Outreach:</p><p>· Contact customers with overdue payments through various channels such as phone calls, emails, and letters.</p><p>· Implement effective collection strategies to recover outstanding balances.</p><p>Negotiation and Resolution:</p><p>· Negotiate payment arrangements and terms with customers who are experiencing financial difficulties.</p><p>· Resolve disputes and address customer inquiries related to overdue payments.</p><p>Payment Reconciliation:</p><p>· Reconcile customer payments with outstanding balances.</p><p>· Ensure accuracy in recording and tracking payments received.</p><p>Documentation and Record Keeping:</p><p>· Maintain detailed and organized records of customer interactions, payment arrangements, and collection activities.</p><p>· Document any agreements made with customers regarding payment plans.</p><p>Reporting and Analysis:</p><p>· Generate and analyze reports on accounts receivable aging and collection performance.</p><p>· Provide insights into trends, challenges, and potential areas for improvement.</p><p>Credit Risk Assessment:</p><p>· Assess the creditworthiness of customers and recommend appropriate credit limits.</p><p><br></p>
<p>support account resolution efforts through soft collections, dispute analysis, and customer outreach.</p><p>Responsibilities include making 30-35 outbound calls per day, contacting clients regarding outstanding balances, researching billing discrepancies, resolving disputes, and ensuring accounts have been billed accurately. This role requires strong communication skills, a sense of urgency, attention to detail, and the ability to analyze account information.</p><p>Previous collections experience is not required. Candidates with strong customer service, Excel, analytical, or accounting-related experience are encouraged to apply. Recent graduates are welcome. Training will be provided for the right individual who is hardworking, eager to learn, and looking to grow with a successful organization.</p><p><strong>Requirements:</strong></p><ul><li>Professional communication skills</li><li>Strong customer service and problem-solving abilities</li><li>Basic accounting knowledge preferred</li><li>Excel proficiency</li><li>Ability to make 30-35 outbound calls daily</li><li>Available to work onsite until approximately 5:30-6:00 PM daily</li></ul><p><br></p>
<p>We are looking for a Collections Specialist to join our team in Georgia in a contract capacity with the potential for a permanent role. This role focuses on managing business to business receivables, improving payment performance across an assigned portfolio, and addressing billing concerns with a strong balance of customer service and business judgment. The ideal candidate brings solid collections experience, communicates account status clearly, and works effectively with both clients and internal partners to reduce risk and support healthy cash flow.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of commercial accounts by following up on outstanding balances and driving timely payment resolution.</p><p>• Review short-paid and overpaid invoices, reconcile discrepancies, and determine appropriate next steps to resolve account variances.</p><p>• Prepare weekly portfolio updates that summarize account status, payment trends, and collection risks for leadership review.</p><p>• Investigate billing questions and payment disputes by examining account history and coordinating with clients to reach accurate resolutions.</p><p>• Record customer payments received by check, ACH, wire, and lockbox activity in accordance with established timelines and controls.</p><p>• Partner with Sales, Account Management, Client Services, Finance, and Vehicle Operations to support collection efforts and maintain strong client relationships.</p><p>• Maintain detailed documentation of client communications, follow-up actions, and escalation needs within designated systems.</p><p>• Provide analysis on customer payment behavior and account issues to help internal teams prioritize collection strategies and minimize losses.</p>
<p>We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a client in the Pittsburgh Area, Pennsylvania. This position focuses on reducing overdue balances, reviewing customer credit exposure, and keeping account records accurate through consistent follow-up and documentation. The role partners with internal teams and customers to address payment concerns, resolve billing discrepancies, and promote timely cash flow.</p><p><br></p><p>Responsibilities:</p><p>• Review customer account activity, aging trends, and available credit to identify overdue balances and potential risk.</p><p>• Communicate with customers in a clear and courteous manner to secure payment, confirm commitments, and maintain productive business relationships.</p><p>• Investigate payment discrepancies such as deductions, short remittances, billing questions, and unapplied funds, and coordinate resolution with the appropriate teams.</p><p>• Record collection efforts, customer disputes, payment arrangements, and account updates with complete and accurate documentation.</p><p>• Reconcile receivable balances and maintain account records to ensure invoicing and payment information is current and correct.</p><p>• Assess customer credit details and provide informed recommendations on payment terms, credit exposure, and potential account restrictions.</p><p>• Partner with Sales, Customer Service, Billing, and Accounting to remove issues that could interfere with payment collection.</p><p>• Prepare aging summaries, collection status reports, and supporting account documentation for regular review.</p><p>• Elevate severely past-due or higher-risk accounts to management when additional action is needed.</p><p>• Support month-end and year-end accounts receivable tasks while following company policies and financial confidentiality standards.</p>
We are looking for a Collections Specialist to join a Financial Services organization in Tonawanda, New York in a Contract to Permanent capacity. This position focuses on commercial account recovery and client communication, supporting a high-volume portfolio in a fast-paced environment. The ideal candidate brings strong B2B collections experience, sound judgment, and a detail-oriented approach to relationship management with both clients and internal teams.<br><br>Responsibilities:<br>• Oversee a portfolio of commercial accounts, managing collection activity across a high-volume desk while keeping records current and organized.<br>• Communicate directly with clients through written updates and conversations to provide clear status reports on assigned accounts.<br>• Drive recovery efforts on placed accounts by following up consistently, negotiating appropriately, and escalating matters when needed.<br>• Conduct skip tracing and related research to locate businesses or responsible parties and support next-step collection activity.<br>• Coordinate referrals to legal counsel for accounts that require formal action, ensuring documentation is complete and timely.<br>• Contribute to department meetings and team initiatives, including sharing updates, presenting information, and supporting office projects as needed.<br>• Participate in training, seminars, and career development activities to strengthen collections knowledge and performance.<br>• Build strong working relationships across the department while supporting process improvements that enhance results for clients and the business.<br>• Foster long-term client partnerships through responsive service, attention to detail, and ongoing account oversight.
<p>We are looking for a Collections Specialists! This position focuses on engaging consumers by phone, managing account follow-up activities, and helping drive timely payment resolution through clear, detail-oriented communication. You must be comfortable handling mid-high volume outbound and inbound calls, while maintaining accuracy, while staying in compliance of collection laws. The individual will need to be comfortable negotiating and working through payment options.</p><p><br></p><p>If you are someone you know have experience in collections and are looking for new opportunities, please review the job description below in FULL and submit your resume! </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Place a large volume of outbound calls to consumers to discuss past-due balances and secure payment commitments.</p><p>• Respond to inbound inquiries related to account status, payment options, and collection activity with clarity and courtesy.</p><p>• Review delinquent accounts, determine appropriate next steps, and document all interactions thoroughly in the appropriate systems.</p><p>• Escalate complex account situations as needed and collaborate with internal teams to support efficient resolution.</p><p>• Support operational updates or workflow changes, including system-related process adjustments, as assigned within the collections function.</p>
<p>We are looking for a part time Collections Specialist to support accounts receivable operations for a manufacturing business in Islandia, New York. This role focuses on reducing outstanding balances, maintaining accurate account records, and working with customers and internal teams to resolve billing issues efficiently. The ideal candidate brings strong experience in collections and account reconciliation, along with a practical understanding of credit-related processes and accounting systems.</p><p><br></p><p>Responsibilities:</p><p>• Oversee open receivables for multiple business entities and take timely action to address overdue customer balances.</p><p>• Contact customers regularly by phone and email to secure payment commitments and follow through on past-due accounts.</p><p>• Analyze unresolved account items such as credits, returns, deductions, short payments, and other variances to determine the cause and next steps.</p><p>• Keep thorough and current records of collection efforts, customer interactions, and account updates within company systems.</p><p>• Review aging reports to identify priority accounts and organize daily collection activity based on risk and payment status.</p><p>• Partner with internal departments and external customers to research discrepancies and bring outstanding invoices to resolution.</p><p>• Prepare or coordinate account credits, adjustments, and related documentation when corrections are needed.</p><p>• Raise unresolved or severely delinquent accounts for further review when standard collection efforts do not produce results.</p><p>• Provide additional support on accounting and receivables-related tasks as business needs require.</p>
We are looking for a Collections Specialist to join a manufacturing organization in New York on a contract basis. This position focuses on managing customer accounts, reducing outstanding balances, and supporting healthy cash flow through effective follow-up and issue resolution. The ideal candidate brings experience with both commercial and consumer collections, along with a strong understanding of billing and credit-related processes.<br><br>Responsibilities:<br>• Contact commercial and consumer customers regarding past-due balances and drive timely payment resolution through clear, effective communication.<br>• Review aging reports and account histories to prioritize collection efforts and identify high-risk receivables.<br>• Investigate billing questions, payment discrepancies, and account issues in partnership with internal teams to remove barriers to payment.<br>• Maintain accurate records of collection activity, customer commitments, and account status updates within company systems.<br>• Work closely with credit and finance personnel to support account evaluations and recommend appropriate collection actions.<br>• Monitor outstanding invoices and follow established collection procedures to improve recovery rates and reduce delinquency.<br>• Prepare account summaries and status updates for leadership to highlight collection trends and unresolved items.
We are looking for a Collections Specialist to support treasury and cash management activities for a long-term contract assignment based in Malvern, Pennsylvania. This role focuses on monitoring daily cash activity, coordinating banking transactions, and helping maintain accurate financial records across domestic and international accounts. The ideal candidate brings hands-on experience with banking operations, reconciliations, and payment issue resolution in a fast-paced environment.<br><br>Responsibilities:<br>• Monitor daily cash balances and prepare regular reporting for accounts across U.S. and international banking relationships.<br>• Execute manual wire transfers and other bank portal payments while ensuring accuracy and compliance with internal controls.<br>• Assist with banking access, account setup, and onboarding activities for global entities using the U.S. banking structure.<br>• Contribute to treasury-related system implementation efforts by supporting configuration reviews, testing, and validation of financial data.<br>• Reconcile bank activity each day, clear outstanding items, and maintain updated cash forecasting schedules in Excel.<br>• Investigate delayed payments, exceptions, and account-related questions by working directly with banking partners.<br>• Help maintain organized treasury records and support smooth day-to-day cash operations for the broader finance team.
We are looking for a Collections Specialist to support a short-term Contract assignment in Cleveland, Ohio. This role focuses on maintaining strong business customer relationships while driving timely payment resolution across commercial accounts. The ideal candidate brings a detail-oriented approach to account follow-up, strong communication skills, and experience handling high-volume B2B collections activity in an onsite environment.<br><br>Responsibilities:<br>• Manage outreach to a high weekly volume of business accounts to secure payment updates and resolve outstanding balances.<br>• Conduct detail-oriented follow-up with commercial customers through appropriate communication channels to support timely collections.<br>• Review account status, billing details, and payment history to identify collection priorities and next steps.<br>• Document customer interactions, commitments to pay, and account developments accurately in internal records.<br>• Coordinate with relevant internal teams when billing questions or account discrepancies affect collection efforts.<br>• Apply established collection procedures consistently while maintaining a service-oriented approach with clients.<br>• Monitor open receivables and escalate aging or higher-risk accounts when additional action is needed.
<p>Are you a customer-focused collections professional who enjoys solving problems and helping customers? We are seeking a <strong>Collections & Accounts Receivable Specialist</strong> to join our growing moving and storage company. In this role, you will work closely with customers and internal teams to ensure timely payment of invoices, resolve billing concerns, and maintain accurate account records for residential and commercial moving projects.</p><p>Key Responsibilities</p><ul><li>Contact customers by phone and email regarding past-due balances and outstanding invoices.</li><li>Follow up on unpaid invoices for completed residential and commercial moves.</li><li>Assist customers with questions regarding invoices, deposits, final move balances, and payment options.</li><li>Respond to inquiries related to packing services, storage charges, delivery fees, and other moving-related expenses.</li><li>Establish and document payment arrangements when appropriate.</li><li>Investigate and help resolve billing disputes, payment issues, and account discrepancies.</li><li>Partner with Sales, Operations, and Move Coordinators to research and resolve customer concerns.</li><li>Review accounts receivable aging reports and proactively follow up on delinquent balances.</li><li>Process, post, and apply customer payments accurately.</li><li>Research unapplied cash, credits, deductions, and account adjustments.</li><li>Maintain detailed collection notes and ensure customer account information remains up to date.</li><li>Assist with invoicing, account reconciliations, and other daily A/R functions.</li><li>Escalate seriously delinquent accounts to management as needed.</li><li>Support month-end accounts receivable activities and reporting.</li><li>Utilize accounting, billing, CRM, and other business systems to manage customer accounts efficiently.</li><li>Leverage automated reminders and technology tools to organize and prioritize collection efforts.</li></ul><p><br></p>
<p>About the Role</p><p>Robert Half is seeking a professional and detail-oriented <strong>Collections Specialist</strong> for a contract opportunity with a nonprofit organization in Madison, Connecticut. This position is ideal for an individual with strong customer service, accounts receivable, and collections experience who enjoys working in a mission-driven environment.</p><p>The Collections Specialist will be responsible for managing outstanding balances, communicating with clients and funding sources, resolving billing discrepancies, and supporting the organization's revenue cycle and cash flow operations.</p><p>Responsibilities</p><ul><li>Monitor accounts receivable aging reports and identify outstanding balances</li><li>Contact clients, funding sources, and third-party payers regarding overdue accounts through phone, email, and written correspondence</li><li>Investigate and resolve billing discrepancies, payment issues, and account disputes</li><li>Maintain detailed collection notes and account records within the billing system</li><li>Process account adjustments, payment arrangements, and account reconciliations as appropriate</li><li>Collaborate with accounting and program staff to resolve outstanding receivables</li><li>Track collection activities and prepare aging and collections reports for management</li><li>Research unapplied payments and resolve outstanding account issues</li><li>Assist with month-end accounts receivable reconciliations</li><li>Ensure collection efforts comply with organizational policies and applicable regulations</li><li>Support special projects and administrative functions as needed</li></ul><p><br></p>
<p>We are looking for a detail-oriented Collections Specialist to support accounts receivable efforts for a long-term contract opportunity in Minnesota. This position focuses on managing past-due balances, strengthening customer communication, and helping maintain healthy cash flow across business accounts. The ideal candidate brings a strong understanding of collections practices, billing research, and account resolution, along with the ability to work accurately and effectively in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of receivable accounts by contacting customers regarding outstanding balances and encouraging prompt payment through clear communication.</p><p>• Review aging reports regularly to prioritize overdue accounts, track collection progress, and take timely follow-up actions.</p><p>• Investigate billing concerns, payment disputes, and account inconsistencies to support accurate resolution of open items.</p><p>• Build productive relationships with customers while negotiating payment arrangements and addressing questions related to account status.</p><p>• Coordinate with external collection partners on severely past-due accounts and monitor progress toward resolution.</p><p>• Document all collection activity, customer interactions, promised payments, and account updates with a high level of accuracy.</p><p>• Escalate critical or high-risk delinquent accounts to leadership when additional review or action is needed.</p><p>• Assist with account reconciliation, payment application research, and other accounts receivable support tasks as assigned.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
We are looking for a detail-oriented Collections Specialist to support receivables management for a designated account portfolio in California. This Long-term Contract position is ideal for someone who can communicate effectively with customers, stay organized in a fast-moving environment, and adjust quickly when urgent priorities arise. The role focuses on reducing outstanding balances, maintaining accurate records, and partnering with internal teams to address overdue accounts effectively.<br><br>Responsibilities:<br>• Manage an assigned accounts receivable portfolio and drive timely payment collection through consistent outreach and follow-up.<br>• Handle both incoming customer inquiries and outbound collection calls to resolve past-due balances in a clear and organized manner.<br>• Record all collection efforts, customer interactions, and account updates with clear and accurate documentation.<br>• Review account details and examine customer agreements when additional research is needed to support collection activity.<br>• Carry out established procedures related to account support holds and service cancellations for overdue accounts.<br>• Prioritize daily workload effectively while responding to shifting business needs and time-sensitive assignments.<br>• Contribute to additional projects and operational tasks as requested by the team.
We are looking for a Collections Specialist to join a growing community association law firm in Severna Park, Maryland on a contract basis with the potential for a permanent role. This position focuses on supporting collection efforts for condominium and homeowners association accounts while working closely with clients, residents, and internal legal staff. The ideal candidate brings a calm, service-minded approach to challenging conversations and is comfortable balancing administrative accuracy with customer-facing communication. This role begins fully onsite and offers the potential for a hybrid schedule after an initial training period.<br><br>Responsibilities:<br>• Manage delinquent association accounts by reviewing balances, following up on outstanding payments, and advancing files through the collections process.<br>• Prepare and coordinate legal collection actions such as lien filings, court-related documentation, and wage garnishment paperwork in partnership with the team.<br>• Use internal collections software to generate notices and legal documents while verifying that client-provided information is complete and accurate.<br>• Respond to inbound calls from property owners regarding overdue accounts and guide discussions toward practical payment arrangements when appropriate.<br>• Maintain organized records, update account activity, and ensure documentation is properly tracked for legal and administrative purposes.<br>• Communicate professionally with clients, residents, and colleagues while handling sensitive situations that may require patience and de-escalation.<br>• Support the collections department with day-to-day administrative tasks and contribute to efficient file movement across a growing caseload.
We are looking for a Collections Specialist to join a banking organization in Charleston, South Carolina on a Contract to Permanent basis. This role is ideal for someone who can balance customer communication with sound financial judgment while helping manage account receivables and reduce outstanding balances. The position focuses on evaluating account status, resolving payment-related issues, and supporting consistent collection activity in a fast-paced environment.<br><br>Responsibilities:<br>• Build and update customer credit records to maintain accurate account history and support informed collection decisions.<br>• Review credit data and third-party reporting tools to evaluate account risk and determine appropriate follow-up actions.<br>• Conduct outreach to customers regarding overdue balances and support collection efforts across an assigned accounts receivable portfolio.<br>• Record daily collection interactions, payment updates, and account status notes with a high level of accuracy.<br>• Investigate disputed charges and billing concerns by researching account details and coordinating resolution steps.<br>• Reconcile account balances and payments to identify inconsistencies and ensure financial records are aligned.<br>• Address credit-related questions from both internal partners and external customers in a thorough and timely manner.<br>• Flag seriously past-due accounts for possible escalation to outside collection agencies and identify potential bad debt exposure.
We are looking for an experienced Collections Specialist to support premium receivables and billing operations for a leading insurance organization in Warren, New Jersey. This Long-term Contract position is ideal for a detail-oriented individual who can manage complex accounts, strengthen cash recovery efforts, and work closely with internal teams as well as brokers and agents. The role requires sound judgment, strong negotiation skills, and the ability to resolve escalated collection and payment issues while helping improve operational controls and processes.<br><br>Responsibilities:<br>• Manage complex billing and collection activity tied to receivables, including deductible-related accounts and higher-risk portfolios.<br>• Investigate and resolve payment application discrepancies, outstanding balances, and unapplied cash to improve account accuracy.<br>• Develop and execute collection strategies for overdue accounts, including negotiated payment arrangements and recovery plans.<br>• Handle disputed receivables and other escalated matters by coordinating with stakeholders to reach timely resolution.<br>• Partner with Underwriting, Finance, brokers, and agents to address premium-related issues and support effective collections outcomes.<br>• Oversee recovery activity for aged and high-value balances, including coordination with external collection resources when needed.<br>• Serve as a senior point of contact for escalation matters arising from offshore support teams and complex account situations.<br>• Provide guidance to less experienced team members and share best practices that improve consistency and performance.<br>• Identify process gaps and recommend stronger digital or manual controls that support governance, reporting, and cash flow improvement.
<p>Our client, a growing company in the technology industry, is seeking an Collections Specialist to join their team in an on-site capacity. This role is ideal for a detail-oriented finance professional who excels at managing accounts receivable, following up on outstanding balances, and maintaining strong client relationships. The Collections Specialist will play an important role in supporting cash flow, reducing aged receivables, and ensuring timely resolution of account issues.</p><p><br></p><p>Key Responsibilities</p><ul><li>Monitor accounts receivable aging reports and identify past-due accounts.</li><li>Contact customers by phone and email to collect outstanding balances in a professional manner.</li><li>Investigate and resolve billing discrepancies, payment issues, and account disputes.</li><li>Maintain accurate records of collection activities and customer communications.</li><li>Collaborate with internal teams, including accounting, billing, and customer service, to resolve issues affecting payment.</li><li>Reconcile customer accounts and ensure payments are properly applied.</li><li>Prepare reports on collection status, aging trends, and account activity.</li><li>Support month-end close activities related to accounts receivable and collections.</li><li>Follow company policies and procedures while maintaining positive customer relationships.</li></ul><p><br></p>