<p>We are looking for a dedicated IT Support Specialist to join our team in Brooklyn Park, Minnesota.</p><p>In this role, you will provide comprehensive technical support to ensure seamless operations across devices, systems, and collaboration tools. Your focus will be on delivering excellent customer service while troubleshooting issues and contributing to the overall improvement of IT processes.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for devices, operating systems, collaboration tools, productivity software, and endpoint security systems.</p><p>• Coordinate onboarding and offboarding processes, including equipment setup and access provisioning for new and departing employees.</p><p>• Manage incident lifecycles from intake to resolution, ensuring clear and timely communication with users.</p><p>• Collaborate with engineering and enterprise application teams to address escalated issues and perform root cause analysis.</p><p>• Maintain local inventory by conducting audits, managing IT procurement, and overseeing stockroom operations.</p><p>• Support hardware lifecycle management, including imaging, deployment, asset tracking, and returns.</p><p>• Ensure functionality of audio-visual systems in meeting spaces and collaboration rooms.</p><p>• Participate in IT initiatives, such as software rollouts, system migrations, and compliance-related activities.</p><p>• Contribute to change, problem, and incident management processes, prioritizing customer satisfaction and service quality.</p>
We are looking for a dedicated Data Entry Clerk to join our team in Sioux Falls, South Dakota. This long-term contract position offers both permanent and part-time opportunities, ideal for individuals who excel in maintaining accuracy and efficiency in their work. If you have prior data entry experience and a strong eye for detail, we encourage you to apply.<br><br>Responsibilities:<br>• Accurately input, update, and maintain data within various systems and databases.<br>• Verify and cross-check information to ensure completeness and accuracy.<br>• Perform routine audits of data for errors and inconsistencies.<br>• Organize and manage digital and physical records for easy retrieval.<br>• Collaborate with team members to ensure data integrity and compliance with procedures.<br>• Utilize Microsoft Office tools to create reports and manage documentation.<br>• Address discrepancies in data and resolve issues promptly.<br>• Follow established protocols and guidelines for data entry tasks.<br>• Maintain confidentiality and security of sensitive information.<br>• Support additional administrative tasks as needed.
<p>Robert Half's client in Arizona is seeking a Systems Engineer. Architects, administers and operates a high performing, fault tolerant, and secure network infrastructure across multiple locations. Conducts daily network administration on client computing infrastructure including routers, switches, load balancers, servers, virtual machines, storage systems and telephony equipment. Evaluates and coordinates solutions and configurations with all internal business units to support projects. Reviews network requirements, develops plans, and implements network system services and infrastructure to support all organization operations. </p><p><strong>Critical Tasks: </strong></p><ul><li>Analyzes technology and business needs to make recommendations.</li><li>Architects systems that are secure, sustainable, and meet the current and future needs of the organization.</li><li>Solves complex technology problems and acts as escalation for problem troubleshooting.</li><li>Provides training and guidance on infrastructure solutions and related topics to internal IT staff and end users.</li><li>Leads and guides projects and initiatives through the implementation lifecycle and aids in support activities; maintains project documentation, timelines, deadlines and reporting</li><li>Designs, analyzes, maintains, and implements LAN/WAN equipment, network and telephony infrastructure, including maintenance of security measures and solutions.</li><li>Performs administration on all supported networks, systems, platforms and data storage/SAN.</li><li>Administers Cisco networking, UCS, telephony, email security and firewall solutions.</li><li>Administers virtualization solutions, such as VMware ESXi and Citrix VDI.</li><li>Administers hyper-converged infrastructure solutions, such as Nutanix.</li><li>Provides the highest level of administration and knowledge on Active Directory, Group Policy, Windows Server, Exchange, Microsoft SQL installation and configuration, as well as PowerShell and like scripting methodologies.</li><li>Plans and deploys mobile device management projects.</li><li>Documents physical and logical diagrams of network architecture using tools such as Microsoft Visio.</li><li>Performs other job-related activities as requested.</li></ul><p><br></p>
<p>We are looking for an Informatica Developer to design and develop application integrations via Informatica IDMC APIs using Cloud Application Integration (CAI) and Cloud Data Integration (CDI) services. This will be a 100% remote opportunity.</p><p><br></p><p>The candidate should have strong SQL database query knowledge working with applications. The developer should also have thorough experience in developing IDMC REST API interfaces with CDI and CAI. The candidate should also have expertise with testing REST APIs using a software tool such as Bruno or an equivalent. Additionally, the candidate should also have a strong understanding of JSON data formatting.</p><p>The developer should have expertise in building ETL/ELT mappings and workflows using CDI. The candidate should have experience loading a Data Warehouse and be knowledgeable with Star Schema and 3rd normal form design. The candidate will contribute throughout the data management lifecycle process areas such as data acquisition, management, manipulation, and implement integrations between SaaS vendors, on-premise applications, and the Enterprise Data Warehouse environment.</p><p><br></p><p>Essential duties & responsibilities are:</p><p>• Work with Informatica Tech Lead, IT database administrators, systems administrators, and data warehousing development teams</p><p>• Support development, migration of data through Informatica IDMC API integrations, procedure development, troubleshooting, system configuration, security administration, and account setup.</p><p>• Support the lifecycle of physical data models and data maps for data warehouse system.</p><p>• Aid end users and programmers regarding data warehouse related problems and issues.</p><p>• Provide technical expertise to end-users who create complex queries and reports.</p><p>• Coordinate, schedule, and tests upgrades to the data warehouse system.</p>
<p>We are looking for an experienced Systems Administrator to join our team in Grand Island, Nebraska. This role is essential for maintaining and enhancing the performance, security, and reliability of our IT infrastructure. The ideal candidate will have a strong background in system administration, virtualization, and network technologies. To thrive in this role, you should be a natural problem solver and have a strong sense of ownership. As the permanent Systems Administrator, you will play a vital role in this company. Apply via the application today, call 319-362-8606, or email your resume direct - my contact information can be found on LinkedIn under Shawn M Troy - Technology Practice Director for Robert Half. Great Leadership, Great Team environment! Let's talk!!</p><p><br></p><p>Responsibilities:</p><p>• Administer and optimize Microsoft Windows Server environments to ensure seamless operations.</p><p>• Configure and maintain Cisco technologies to support network infrastructure.</p><p>• Implement and manage firewall solutions to safeguard network security.</p><p>• Leverage cluster analysis techniques to improve system performance and efficiency.</p><p>• Utilize Microsoft Virtual Server and VMware platforms to address virtualization needs.</p><p>• Automate routine tasks through scripting to enhance system productivity.</p><p>• Manage and maintain Active Directory services, ensuring reliable user authentication and access.</p><p>• Administer backup technologies to secure data and facilitate recoverability.</p><p>• Offer technical expertise and support to team members on system-related issues.</p>
<p>Our client in North Phoenix is seeking a talented <strong>Network Architect</strong> for a contract-to-hire opportunity. This is a tremendous chance to join a growing organization with cutting-edge technologies in a dynamic and collaborative environment.</p><p><strong>Overview:</strong></p><p>As a Network Architect, you will play a critical role in designing, deploying, and managing the organization's network infrastructure to ensure reliability, scalability, and security for its operations. The ideal candidate will be a strategic thinker with hands-on experience in network protocols, architecture planning, cloud networking, and cybersecurity solutions.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Network Design:</strong> Develop and implement high-level network architecture strategies, ensuring scalability and compliance with organizational goals (Source: Robert Half Salary Guide, 2024).</li><li><strong>Infrastructure Deployment:</strong> Oversee the installation, configuration, and testing of network hardware, software, and telecommunications systems (Source: Building Future-Forward Tech Teams Report, 2024).</li><li><strong>Problem Resolution:</strong> Troubleshoot and optimize network performance issues to ensure minimal downtime and disruptions.</li><li><strong>Cybersecurity:</strong> Collaborate with the cybersecurity team to identify vulnerabilities and implement best practices in firewalls, encryption, and threat intelligence systems (Source: Demand for Skilled Talent Report, 2024).</li><li><strong>Cloud Networking:</strong> Design and integrate cloud-based networking solutions with on-premise systems to enhance flexibility and efficiency.</li><li><strong>Documentation:</strong> Prepare technical documentation, including workflows, network diagrams, and operational procedures for team reference and compliance audits.</li><li><strong>Vendor Management:</strong> Work with third-party vendors to evaluate new technologies and oversee successful implementation within the network infrastructure.</li></ul><p><br></p>
We are looking for an experienced Jira Atlassian Reporting Architect to join our team in Cincinnati, Ohio. In this long-term contract position, you will play a pivotal role in designing and implementing advanced reporting solutions within Jira to drive project visibility and operational efficiency. This role requires a strong technical background and the ability to collaborate with stakeholders to deliver actionable insights for large-scale technology initiatives.<br><br>Responsibilities:<br>• Develop customized reporting solutions within Jira to provide detailed insights into project progress, risks, and performance metrics.<br>• Create scalable dashboards and visualizations using Atlassian Marketplace tools, such as eazyBI and Structure, to monitor project KPIs and resource utilization.<br>• Design and maintain reports that track sprint velocity, identify bottlenecks, and analyze variances to enhance project outcomes.<br>• Integrate Jira with external systems and APIs to consolidate data from multiple sources for comprehensive reporting.<br>• Leverage scripting languages, such as Groovy or Python, to automate workflows and optimize Jira’s reporting capabilities.<br>• Collaborate with project managers and business analysts to gather requirements and translate them into technical solutions.<br>• Recommend and implement best practices for Jira reporting, workflow optimization, and tool adoption to improve project management processes.<br>• Document reporting workflows and provide training to ensure effective use of Jira’s capabilities across teams.<br>• Ensure all reporting solutions comply with organizational data governance and security standards.
We are looking for an experienced Cloud Engineer to design, implement, and manage cloud-based infrastructure solutions with a primary focus on Microsoft Azure. In this role, you will collaborate with cross-functional teams to ensure secure, scalable, and cost-effective deployments that align with organizational goals. This is a long-term contract opportunity based in Fort Washington, Pennsylvania.<br><br>Responsibilities:<br>• Design and deploy Azure-based infrastructure solutions to meet business requirements.<br>• Automate the provisioning of cloud resources using Infrastructure as Code tools like Bicep, Terraform, or ARM templates.<br>• Monitor and manage Azure environments using tools such as Azure Monitor, Log Analytics, and Application Insights.<br>• Ensure security compliance by implementing role-based access control, network security groups, and Azure Policy.<br>• Support hybrid cloud integrations and connect on-premises systems with Azure services.<br>• Collaborate with DevOps teams to integrate Azure resources into CI/CD pipelines using Azure DevOps or GitHub Actions.<br>• Optimize cloud infrastructure costs using Azure Cost Management and budget planning tools.<br>• Create and maintain comprehensive documentation for cloud configurations and operational procedures.<br>• Stay informed about new Azure features and recommend updates to existing cloud strategies.
<p>We are looking for a detail-oriented Commercial Loan Operations Specialist to join our client's team in in the Twin Cities. In this role, you will manage, and process various post-closing tasks related to commercial and construction loan transactions while ensuring compliance with company policies and procedures. This is a great opportunity to contribute to a dynamic team and play a key role in supporting long-term client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Monitor loan pipelines to ensure timely completion of recurring tasks, such as receiving final documentation and updating project statuses.</p><p>• Handle loan modifications, and efficiently and within deadlines.</p><p>• Organize and store required documentation properly within the system, minimizing the use of shared drives.</p><p>• Process and review draw requests, ensuring all interim and final draws comply with established procedures and guidelines.</p><p>• Collaborate with builders, borrowers, and inspection companies to ensure smooth execution of construction loans.</p><p>• Safeguard wire transfers by implementing fraud-prevention measures during draw disbursements.</p><p>• Maintain accurate and up-to-date records in project management systems.</p><p>• Deliver exceptional customer service by addressing client inquiries and providing timely assistance.</p><p>• Adhere to company policies, federal and state regulations, and information security standards in all activities.</p>
<p>We are seeking a strategic and results-driven <strong>Director of Data and Technology</strong> to lead the organization’s data infrastructure, technology integration, and business intelligence initiatives. In this pivotal role, you will oversee vendor relationships, ensure smooth systems integration, and champion data quality and accessibility to drive operational growth and scalability, including processes involved in mergers and acquisitions (M& A).</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Technology & Vendor Management</strong></p><ul><li>Manage a portfolio of SaaS technology solutions; collaborate with team leaders to assess new vendors, evaluate costs, negotiate contracts, and support implementation and integration efforts.</li><li>Oversee and monitor IT expenditures across all software and technology platforms to optimize cost efficiency.</li></ul><p><strong>Data & Business Intelligence</strong></p><ul><li>Develop and sustain business intelligence dashboards tailored to organizational goals, prioritizing data integrity and actionable insights.</li><li>Serve as a subject matter expert in reporting and analysis to support teams with KPI tracking, ensuring reporting accuracy, and identifying automation opportunities to boost efficiency.</li></ul><p><strong>Systems Integration & M& A Support</strong></p><ul><li>Lead enterprise-wide systems integration initiatives for seamless operations across the organization.</li><li>In M& A scenarios:</li><li>▸ <strong></strong>Conduct comprehensive evaluations of acquisition targets' data and systems to assess integrity and compatibility.</li><li>▸ Reconcile and align disparate data structures to ensure consistency and usability.</li><li>▸ Provide leadership with expert guidance on technology changes needed to enable strategic data visibility and performance monitoring.</li></ul><p><strong>Innovation & Strategy</strong></p><ul><li>Stay informed about technology trends and innovations, particularly in the Applied Behavioral Analysis (ABA) sector.</li><li>Identify, evaluate, and recommend emerging tools and practices to enhance organizational efficiency, elevate service quality, or streamline operations.</li></ul><p><strong>Role Scope:</strong></p><ul><li>This is a strategy-focused role designed to lead through growth phases, though it does not involve managing large teams directly at this time.</li></ul><p><br></p>
<p>We are looking for a skilled Infrastructure Engineer Led to join our team in Syracuse, New York. In this role, you will manage and maintain network systems, ensuring optimal performance and security. You will work with cutting-edge technologies, focusing on infrastructure, server configuration, and cybersecurity initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Provide advanced technical support for network-related issues, ensuring seamless operation and system reliability.</p><p>• Manage and maintain Active Directory and Exchange systems, including both on-premises and Office 365 environments.</p><p>• Configure and troubleshoot Layer 3 network switches to optimize connectivity and performance.</p><p>• Oversee Microsoft Server installations, updates, and maintenance to ensure system efficiency.</p><p>• Implement and enforce cybersecurity policies and standards to protect organizational data.</p><p>• Develop scripts using PowerShell or C# to automate processes and enhance system functionality.</p><p>• Configure and manage virtual servers using Hyper-V for scalability and reliability.</p><p>• Monitor and maintain cloud infrastructure and connectivity to support business operations.</p><p>• Collaborate with teams to ensure proper backup technologies are in place, safeguarding critical information.</p><p>• Conduct regular assessments of computer hardware and datacenter equipment to maintain optimal performance.</p>
<p>We are offering an exciting opportunity in New Jersey for an Application Support Engineer. This role is integral to our operations, with a focus on end-user application architecture, deployment, and support. The successful candidate will work closely with data management and core systems to ensure productivity and operational excellence.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Administer user access, maintaining control over all applications and policies for entitlement allocation. </p><p>• Manage an inventory of application-related content and provide guidance on data hygiene to end-users.</p><p>• Offer first-tier end-user application support and coordinate related application dependency support.</p><p>• Maintain, update, and own the application inventory, including key information about application use and support.</p><p>• Analyze documents and recommend modifications to systems based on user or system design specifications, regulations, industry best practices, and auditor/examiner recommendations.</p><p>• Utilize established project management methodologies to plan, lead, and participate in projects.</p><p>• Manage vendor relationships, defining needs, requirements, and parameters. This includes selection, onboarding, and ongoing management of vendors.</p><p>• Ensure secure computing practices across all areas, actively designing and improving security within core subject areas and across the institution.</p><p>• Prioritize and resolve bridge resolutions and interrupt-driven tasks.</p>
We are looking for an experienced IT Manager to oversee software solutions and development across our global operations in Portage, Michigan. This role involves leading a team of offshore developers and collaborating closely with business leaders to deliver strategic and efficient software solutions that drive operational excellence. The ideal candidate will possess strong project management expertise and a deep understanding of business processes, ensuring that technology aligns with organizational goals.<br><br>Responsibilities:<br>• Manage the entire software development lifecycle, including planning, design, implementation, testing, and maintenance.<br>• Collaborate with business leaders to identify operational challenges and propose effective software solutions.<br>• Provide leadership and direction to offshore development teams to ensure productivity and high-quality results.<br>• Translate business requirements into actionable tasks for technical teams, ensuring clarity and alignment.<br>• Conduct cost-benefit analyses to support decisions on custom development or third-party software solutions.<br>• Lead regular executive meetings to report on project progress, budgets, and timelines.<br>• Support business units in selecting, configuring, and deploying third-party software applications.<br>• Apply best practices in project management to ensure successful delivery and user adoption.<br>• Ensure adherence to industry standards in software development processes.<br>• Drive continuous improvement initiatives to optimize processes and enhance system performance.
<p>Reputable construction firm seeking a Payroll Specialist to join accounting team based in Rockville, MD. In this role, you will oversee the entire payroll process, ensuring accuracy and compliance with multi-state regulations. This position is ideal for someone with a strong background in payroll systems and a commitment to maintaining precise financial records.</p><p><br></p><p>Payroll Specialist - Responsibilities:</p><p>• Process full-cycle payroll for a workforce of 300+ employees, ensuring accuracy and timeliness.</p><p>• Manage multi-state payroll operations, adhering to local, state, and federal regulations.</p><p>• Utilize Sage300 to execute payroll tasks, troubleshoot issues, and maintain accurate records.</p><p>• Handle employee inquiries related to payroll, deductions, and discrepancies with professionalism.</p><p>• Ensure compliance with tax filings, benefit deductions, and garnishments as required.</p><p>• Collaborate with HR and finance teams to synchronize payroll data and resolve discrepancies.</p><p>• Generate detailed payroll reports for management and auditing purposes.</p><p>• Stay updated on changes to payroll laws and regulations to ensure compliance.</p><p>• Assist with payroll audits and implement necessary adjustments to meet standards.</p><p>• Maintain confidentiality and security of sensitive employee payroll information.</p>
<p>We are looking for a skilled IT Security Engineer with specialized experience in Zscaler solutions to join our team in Chicago, IL. This long-term contract position focuses on securing and optimizing cloud-based security platforms, ensuring seamless operation and compliance. The role requires a proactive individual who can collaborate across teams to implement and maintain cutting-edge security measures.</p><p><br></p><p>Responsibilities:</p><p>• Configure, manage, and maintain Zscaler Internet Access and Zscaler Private Access platforms.</p><p>• Develop and enforce advanced security policies, including proxy configurations, content filtering, and inspection protocols.</p><p>• Monitor security dashboards, analyze logs, and address performance or connectivity issues.</p><p>• Troubleshoot authentication and integration challenges with identity providers like Active Directory and Azure AD.</p><p>• Design and implement Zero Trust policies that align with organizational and regulatory requirements.</p><p>• Collaborate with network, cloud, and endpoint security teams to integrate Zscaler services seamlessly.</p><p>• Optimize Zscaler deployments for enhanced scalability, performance, and threat mitigation.</p><p>• Serve as the primary expert for Zscaler-related projects, migrations, and escalated issues.</p><p>• Conduct regular audits and generate reports to evaluate security posture and compliance.</p><p>• Provide training and support to end-users, ensuring efficient use of Zscaler tools for remote access.</p>
<p>We are seeking an experienced Transition Planning & Systems Integration Analyst to support enterprise-level programs involving transition planning, intelligence information requirements, and architecture development. This role will involve creating integration and migration plans, supporting ISR and C4ISR programs, and assisting with the implementation of community policies and guidance.</p><p>Key Responsibilities:</p><ul><li>Conduct analysis of transition planning and intelligence information requirements</li><li>Develop architecture baselines and assist in integration and migration planning</li><li>Support ISR and C4ISR programs and clients</li><li>Research and assist with implementing community policies and guidance</li><li>Support business process improvements and systems analysis for missions, systems, and fiscal requirements</li><li>Recommend changes to policies impacting subordinate organizations</li><li>Collaborate with stakeholders and senior management to ensure alignment with objectives</li></ul><p>Scope & Impact:</p><ul><li>Work is reviewed based on achievement of objectives and adherence to schedules</li><li>Decisions and recommendations significantly impact cost, personnel, and project timelines</li><li>Frequent interaction with customers, functional peers, and senior management</li></ul><p>Problem Complexity:</p><ul><li>Address complex problems requiring in-depth evaluation of multiple factors</li><li>Exercise judgment within broadly defined practices and policies</li></ul><p><br></p>
We are looking for an experienced Chief Technology Officer (CTO) to drive the strategic development and management of our technology infrastructure and systems. Based in San Antonio, Texas, this leadership role requires a forward-thinking individual who can align technological initiatives with organizational goals while ensuring compliance with industry regulations. The ideal candidate will possess a deep understanding of IT strategy, cybersecurity, and specialized tools within the residential mortgage and legal services sectors.<br><br>Responsibilities:<br>• Develop and execute an IT strategy that supports the organization’s business objectives and regulatory requirements.<br>• Lead the implementation and optimization of legal technology tools and case management systems to enhance operational efficiency.<br>• Manage systems and platforms for residential mortgage loan document preparation, delivery, and storage, ensuring seamless integration with loan origination and eClosing software.<br>• Oversee compliance with legal and regulatory standards in all technology workflows related to loan documentation.<br>• Establish and maintain robust cybersecurity measures to protect sensitive client data and ensure adherence to data privacy laws.<br>• Direct the management of IT assets, including servers, cloud environments, networking systems, and workstations.<br>• Coordinate vendor relationships with software providers and technology consultants to maximize system performance.<br>• Supervise and mentor IT staff, fostering growth through training and performance evaluations.<br>• Lead IT projects such as infrastructure upgrades, software rollouts, and system integrations, ensuring timely completion.<br>• Maintain comprehensive documentation of IT systems, processes, and configurations to support organizational transparency and efficiency.
<p>We are looking for an experienced Purchasing Assistant to join our global team in Nashville, Tennessee. As a Purchasing Assistant, you will oversee procurement activities for indirect spend categories such as IT, HR, and Marketing, while ensuring compliance with relevant laws and regulations. As part of the Cost Management team, you will collaborate with internal and external stakeholders to maximize value, minimize supplier risk, and enhance operational efficiency. This is a long-term contract position offering an opportunity to make a lasting impact within a dynamic and international environment.</p><p><br></p><p>What you get to do every single day:</p><p>• Manage contract and service renewals to identify cost-saving opportunities and ensure uninterrupted service delivery.</p><p>• Validate incoming purchase requisitions and convert them into purchase orders using the Procurement P2P system.</p><p>• Build and maintain strong relationships with key stakeholders across the organization.</p><p>• Conduct regular supplier due diligence to ensure compliance with standards related to Information Security, Risk, Privacy, Legal, IT Architecture, and Credit.</p><p>• Apply local, state, and federal regulations to supplier contracting and due diligence processes.</p><p>• Enhance data quality within the Procurement P2P system to support accurate reporting and decision-making.</p><p>• Oversee the Procurement Functional Mailbox to ensure timely responses and issue resolution.</p><p>• Support projects aimed at integrating Procurement and Accounts Payable systems to streamline processes.</p><p>• Take initiative to optimize internal workflows and improve overall efficiency.</p><p>• Represent the organization externally alongside business representatives to foster collaboration and value creation.</p>
<p>We are looking for a visionary VP of IT Operations to oversee and enhance our organization's core technology systems, including Salesforce, SharePoint, and related data platforms. This leadership role involves driving the strategic technology roadmap, managing system integrations, and ensuring data governance while supporting cross-departmental collaboration. The ideal candidate will thrive in a fast-paced, mission-driven environment, demonstrating the ability to lead technical initiatives and deliver scalable, impactful solutions.</p><p><br></p><p>Responsibilities:</p><p>• Lead the management and optimization of key organizational systems, including Salesforce, SharePoint, and data reporting platforms.</p><p>• Develop and execute a comprehensive technology roadmap, aligning system capabilities with strategic business priorities.</p><p>• Administer and configure Salesforce, ensuring seamless integration with third-party tools and internal systems.</p><p>• Create and maintain data governance structures to ensure data quality, consistency, and security across platforms.</p><p>• Build and manage cross-platform reporting and analytics to provide actionable business insights.</p><p>• Oversee SharePoint administration, supporting its use as an effective collaboration and document management tool.</p><p>• Guide and collaborate with external vendors to deliver secure and scalable system enhancements.</p><p>• Provide training and support to users to maximize system adoption and efficiency.</p><p>• Stay informed on the latest Salesforce features and apply relevant updates to improve system functionality.</p><p>• Supervise and develop IT team members, ensuring effective prioritization and coordination of IT initiatives.</p>
<p>We are looking for proactive and customer-driven individuals to join our team as a Bilingual <strong>Call Center Representative</strong>! In this role, you will serve as the first point of contact for customers, delivering exceptional service and support while addressing their needs. If you are a strong communicator in both English and Spanish with problem-solving skills, this job may be the perfect fit for you.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Interaction:</strong></li><li>Handle a high volume of inbound and outbound calls professionally and efficiently.</li><li>Answer customer inquiries, provide detailed information, and assist with service-related issues.</li><li>Follow up with customers to ensure their needs and expectations are met.</li><li><strong>Problem Resolution:</strong></li><li>Identify and resolve customer concerns quickly while maintaining a positive customer experience.</li><li>Escalate complex issues to the appropriate department as needed and follow up to ensure resolution.</li><li><strong>Record Management:</strong></li><li>Maintain accurate records of customer interactions, documenting key details in company systems (e.g., Salesforce) </li><li>Ensure compliance with company policies and data security standards in all interactions.</li><li><strong>Meeting Goals:</strong></li><li>Work toward achieving individual and team performance goals, including call resolution time, customer satisfaction scores, and call handling metrics.</li><li>Actively participate in training and development to stay updated on company products, services, and processes.</li></ul><p><br></p>
We are seeking a VP of Technology to join our team in Atlanta, Georgia. This role is focused on implementing a buy and build strategy, optimizing cloud spend, and managing change within a lean IT team. The VP of Technology will play a crucial role in transforming the infrastructure of our acquisitions and building out the practice under the leadership of our senior executives.<br><br>Responsibilities:<br>• Develop and implement a comprehensive technology strategy that aligns with our business objectives<br>• Oversee the integration and optimization of cloud technologies, primarily AWS<br>• Manage systems implementation and change management processes<br>• Analyze and optimize cloud spend to ensure operational efficiency<br>• Collaborate with other executives to build out the practice<br>• Maintain a focus on ERP Solutions, using tools such as Netsuite, Intact, and Salesforce<br>• Handle client-facing responsibilities and establish strong relationships with stakeholders<br>• Utilize Agile Scrum methodologies to manage projects and deliver results<br>• Conduct audits and reviews to ensure compliance and performance<br>• Manage contracts and agreements related to technology procurement and partnerships<br>• Leverage knowledge of Computer Hardware and Cisco Technologies in strategic decision-making.
We are looking for a skilled Web Developer to join our team in Fairfield, New Jersey. In this role, you will design, develop, and maintain websites, ensuring functionality and user-friendly experiences. If you thrive in a fast-paced environment and have expertise in WordPress, front-end frameworks, and website hosting, we encourage you to apply.<br><br>Responsibilities:<br>• Build and customize WordPress websites, including creating sites from scratch and integrating plugins such as Elementor.<br>• Implement and manage front-end frameworks like React, Angular, Blazor, or jQuery to enhance website functionality.<br>• Develop and maintain APIs and ensure seamless integration with various systems.<br>• Optimize website hosting and ensure reliable performance across platforms.<br>• Write clean, efficient code using JavaScript, HTML, and PHP to support dynamic web applications.<br>• Conduct thorough testing, debugging, and troubleshooting to ensure website functionality and resolve issues.<br>• Collaborate with cross-functional teams to gather requirements and deliver tailored web solutions.<br>• Utilize tools such as Atlassian Jira to track bugs, manage tasks, and streamline project workflows.<br>• Apply Agile Scrum methodologies to ensure timely project delivery and continuous improvement.<br>• Administer and maintain websites, ensuring security, scalability, and content management system (CMS) updates.
We are looking for a dedicated Build Release Engineer/Developer IV to lead the development, implementation, and maintenance of advanced DevSecOps platforms. This long-term contract position offers the opportunity to work with cutting-edge technologies and collaborate with cross-functional teams to enhance security and streamline processes throughout the software development lifecycle. The role requires a proactive individual with strong leadership skills and expertise in cloud computing and automation tools.<br><br>Responsibilities:<br>• Design and architect scalable and secure DevSecOps platforms to meet organizational requirements.<br>• Integrate and manage a suite of tools, including CI/CD pipelines, automated testing, and security scanning solutions.<br>• Develop automated reporting mechanisms to track platform utilization and measure DevOps maturity and security posture.<br>• Establish and enforce policies and standards to ensure compliance with industry regulations and organizational security goals.<br>• Lead and mentor a global team of DevSecOps engineers, fostering growth and continuous improvement.<br>• Collaborate with developers, operations, security teams, and business stakeholders to align objectives and promote teamwork.<br>• Monitor platforms for security incidents, respond to anomalies, and implement measures to mitigate risks.<br>• Conduct evaluations and re-engineering activities to support strategy definition and ongoing improvements.
<p>One of our reputable clients has reached out for a need for a full-time Performance Intelligence Manager with demonstrated ability to translate data into strategic recommendations for executive stakeholders. In this role, the candidate will analyze and report on past performance, industry trends, pricing and other key financial operational data in order to advise management on implementing an improved planning and reporting process. This candidate will also create dashboards, assist with FP& A activities, manage financial datasets, KPI tracking, supervise performance intelligence team members, and lead initiatives in data visualization, predictive analytics, and performance forecasting. The ideal Performance Intelligence Manager should have strong experience with data visualization tools and effective interpersonal and communication skills. </p><p> </p><p>Responsibilities</p><p>· Analysis of financial and operations processes</p><p>· Oversee financial planning administration</p><p>· Perform financial modeling</p><p>· Balance sheet analysis</p><p>· Process Improvement</p><p>· Perform profit loss analysis</p><p>· Develop and maintain financial reports in internal database</p><p>· Annual Budgets/Monthly Forecast</p>
We are looking for an experienced Database Administrator to join our team in Allentown, Pennsylvania. This long-term contract position focuses on supporting a large-scale data migration project and ensuring the integrity of database operations. The ideal candidate will possess strong technical expertise and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Configure and deploy MySQL databases to support organizational data needs.<br>• Lead the migration of sensitive student and staff data from the Sapphire system to the PowerSchool platform.<br>• Perform data mapping and manipulation using specialized file formats to ensure seamless integration.<br>• Develop and execute scripts, including PowerShell and Excel macros, to automate data transformation processes.<br>• Conduct thorough data validation to maintain accuracy and compliance with security protocols.<br>• Collaborate with IT teams and leadership to align database solutions with project goals.<br>• Optimize database performance and troubleshoot issues to ensure uninterrupted operations.<br>• Document processes and provide technical support throughout the migration lifecycle.
