<p>The HIM Supervisor oversees the daily operations of the hospital’s Health Information Management department and provides direct supervision to approximately 20 employees. This role ensures patient health information is managed accurately, efficiently, securely, and in compliance with regulatory and hospital standards.</p><p><br></p><p>The Supervisor is responsible for staff performance, workflow management, productivity, quality, training, and process improvement while partnering with clinical, administrative, compliance, and revenue cycle teams.</p><p><br></p><p>Key Responsibilities</p><ul><li>Supervise approximately 20 HIM employees, including scheduling, workload distribution, coaching, training, performance management, and attendance.</li><li>Monitor staff productivity, quality, turnaround times, and departmental service levels.</li><li>Manage daily HIM workflows, including medical record completion, chart analysis, document scanning/indexing, record retrieval, Release of Information (ROI), and physician documentation follow-up.</li><li>Monitor work queues and backlogs and adjust staffing or priorities to meet departmental goals.</li><li>Conduct employee performance reviews, provide ongoing feedback, and address performance concerns.</li><li>Ensure the confidentiality, accuracy, integrity, and security of patient health information.</li><li>Maintain compliance with HIPAA, hospital policies, record retention requirements, and applicable regulatory standards.</li><li>Perform quality audits and identify opportunities to improve accuracy, efficiency, and workflow.</li><li>Track and report department KPIs, including productivity, quality, turnaround time, and backlog.</li><li>Serve as an escalation point for complex medical record, workflow, and customer-service issues.</li><li>Collaborate with physicians, nursing, compliance, IT, revenue cycle, patient access, and other hospital departments.</li><li>Assist HIM leadership with policies, procedures, department goals, audits, and operational initiatives.</li></ul><p><br></p>
We are looking for an experienced Head of People to lead and strengthen the HR function for a growing organization in San Ramon, California. This Long-term Contract opportunity is ideal for a hands-on leader who can work independently, bring structure to a fast-moving environment, and build practical people programs that support continued growth. The role will serve as a key partner to senior leadership, guiding people strategy while ensuring strong compliance, employee support, and operational consistency across a multi-state workforce.<br><br>Responsibilities:<br>• Shape and implement the U.S. people strategy in close collaboration with executive leadership to support business goals and workforce growth.<br>• Direct core human resources operations, including employee relations, benefits coordination, compensation practices, performance programs, and payroll oversight.<br>• Create and improve HR policies, workflows, and foundational processes that can scale effectively in a rapidly evolving startup setting.<br>• Ensure adherence to employment regulations across multiple states, with particular attention to California labor requirements and non-exempt employee practices.<br>• Lead, coach, and support the current recruiting and HR management function so hiring activity aligns with broader talent and people priorities.<br>• Work closely with Finance to manage compensation planning, commission frameworks, payroll processes, and benefits administration.<br>• Provide HR partnership to field and operational teams across various locations, helping address workforce needs in a practical and timely manner.<br>• Analyze people data and workforce trends to identify opportunities, inform decisions, and drive ongoing organizational improvement.<br>• Support HR administration connected to platforms such as TriNet, Gusto, HiBob, Justworks, or BambooHR when needed for effective people operations.