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156 results for Helpdesk Analyst jobs

IT Security Analyst

Jacksonville, FL
remote
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an IT Security Analyst to support cybersecurity compliance initiatives in Jacksonville, Florida. This Long-term Contract position focuses on strengthening the protection of controlled information, improving security controls, and helping the organization align with cybersecurity standards. The role will partner with technical and business teams to assess current practices, address compliance gaps, and maintain accurate security documentation. Responsibilities:• Evaluate current security practices against cybersecurity compliance standards and identify areas requiring remediation.• Create and maintain policies, procedures, and supporting records that align with NIST SP 800-171 and related compliance obligations.• Partner with IT, security, and compliance stakeholders to implement corrective actions and improve the effectiveness of security controls.• Review cybersecurity safeguards on an ongoing basis, measure control performance, and recommend practical risk-reduction improvements.• Meet with both technical and non-technical teams to gather information, investigate issues, and document findings clearly.• Support assessment and audit preparation by organizing evidence, validating control implementation, and helping coordinate third-party reviews.• Analyze vulnerabilities within the environment and help define segmentation or other mitigation strategies to reduce exposure.• Maintain thorough documentation of compliance activities, risk evaluations, remediation efforts, and implemented controls.• Track changes to applicable cybersecurity regulations, defense requirements, and industry best practices, and communicate relevant updates to internal teams.• Deliver guidance and training to employees on compliance-related responsibilities, security procedures, and documentation expectations.
2026-07-01T00:00:00Z

Analyst

Chicago, IL
onsite
Permanent / Full Time
75000 - 95000 USD / Yearly
The salary range for this position is $75,000-$95,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] We are offering an opportunity for an Analyst based in Chicago, Illinois. The role involves the preparation and review of master lease and loan agreements, facilitating communications between various parties, and resolving documentation issues promptly. This position requires strong analytical, verbal, and written communication skills and the ability to communicate effectively with associates and clients. Job Responsibilities:• Review and prepare loan and lease documents, ensuring their accuracy and timeliness• Act as the primary point of contact between Documentation Manager, Regional Sales Manager/Sales Associate, Customers, Internal Groups, and Vendors for transaction status updates and problem resolution.• Establish and nurture strong relationships with Sales Associates and Customers, addressing their inquiries and concerns efficiently.• Coordinate with suppliers regarding invoice-funding status, purchase order and account reconciliation.• Manage pending files meticulously, including documentation, UCC’s, insurance and follow-ups for UCC, titles, and other documents.• Validate the economics of transactions, tailored to the specifications and requirements of each transaction.• Handle the processing and booking of lease and loan transactions on the lease & loan servicing system for funding.• Assemble loan and lease packages, verifying calculations, rates, signatures, and dates on each document, preparing document checklists, obtaining subordination agreements, and filing UCC financing statements.• Confirm that all documents are complete and ready prior to funding.• Undertake additional projects as assigned by the Manager.
2026-07-01T00:00:00Z

Analyst

Morgan Hill, CA
onsite
Permanent / Full Time
85000 - 115000 USD / Yearly
Colleen McAuliffe at Robert Half is looking for a detail-oriented real estate operations specialist to support a growing North American portfolio from California. This position focuses on lease administration, portfolio oversight, and coordination with internal partners and external landlords to keep real estate activities organized, compliant, and efficient. The role also contributes to process design and reporting improvements that strengthen portfolio governance and support future global growth. Responsibilities:• Oversee lease activity from execution through renewal or closeout, tracking key terms, dates, obligations, and required actions across the portfolio.• Maintain complete and accurate lease records, abstracts, and supporting files so documentation remains current and audit-ready.• Manage lease management system data and reporting, resolving discrepancies and ensuring reliable portfolio information for business use.• Coordinate communications with landlords and internal teams regarding notices, certificates, amendments, and other lease-related documentation.• Partner with Legal, Finance, Workplace Operations, and business stakeholders to support lease reviews, approvals, and operational decisions.• Assist with negotiations and transaction support by organizing materials, aligning stakeholders, and following through on action items.• Identify opportunities to improve space usage, portfolio performance, and operational consistency across multiple locations.• Support office moves, expansions, consolidations, subleases, and other real estate projects while monitoring compliance with lease terms.• Develop standardized procedures, templates, and controls that improve administration, reporting, and scalability across regions.• Prepare summaries, analyses, and presentations for leadership and contribute to broader corporate real estate initiatives.
2026-06-30T00:00:00Z

Analyst

Chicago, IL
onsite
Permanent / Full Time
75000 - 95000 USD / Yearly
The salary range for this position is $75,000-$95,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Financial planning and analysis position. Which may seem pretty standard…until you get to the best part: The perks. 1) The pay rates are above what their top competitors pay their employees2) They have higher bonus structures3) There’s work from home flexibility and prioritization for employee work/life balance.4) The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)5) And more… ROLE OVERVIEW<ul><li>Assist in building a best-in-class FP&A and Reporting process by developing, standardizing, maintaining and driving continuous improvement of all financial tools and planning processes</li><li>Develop deep understanding of the underlying operations and drivers for the budgets. Assist in the annual budgeting process including guidelines, systems and tools, change tracking and review and approval</li><li>Collaborate with the team regarding system enhancements, and maintenance of Adaptive Insights/Workday, the company's budgeting & forecasting tool</li><li>Maintain executive leadership reporting</li><li>Support Management Accounting team for reporting needs</li><li>Track financial results that will deliver insight and recommendations to our executive leadership for strategic and operational planning decisions</li><li>Contribute to the consolidation and analysis of management reporting results, monthly forecasts, and quarterly updates for senior leadership</li><li>Collaborate internally with other departments to strategize, troubleshoot issues, and support any needs they may have.</li></ul>
2026-06-25T00:00:00Z

Analyst

Denver, CO
onsite
Permanent / Full Time
85000 - 100000 USD / Yearly
Partnering with a growing SaaS organization in Denver, CO seeking an Analyst to join their team! This is an exciting opportunity focused on subscription analysis. This person will partner closely with sales and operations and will be responsible for revenue and billing, revenue reconciliations, subscription lifecycle management, reporting and analysis, and more. Benefits for the Analyst are very competitive and include 401k with company match, medical/dental/vision coverage, team events, and competitive PTO.
2026-07-09T00:00:00Z

Analyst

Honolulu, HI
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
We are looking for a detail-oriented Analyst to join a retail organization in Honolulu, Hawaii. This position helps leaders make informed decisions by transforming financial, operational, and business information into meaningful analysis and reporting. The role combines data oversight, performance tracking, and cross-functional collaboration to support planning, presentations, and ongoing business review activities. Due to the nature of the work and onsite requirements, preference will be given to Hawaii residents. Applicants should be able to reliably commute or reside within the region to meet business needs. All qualified applicants are encouraged to apply by calling Noe at 808.452.0264. Responsibilities:• Examine financial and operating data to uncover patterns, measure performance, and support management decision-making• Create clear reports, dashboards, presentations, and analytical models that translate complex information into practical business insights• Monitor core retail indicators, including sales activity, customer volume, labor spending, and inventory movement• Prepare materials for recurring business reviews, leadership discussions, board reporting, and lender-facing presentations• Compile information from various sources and validate its completeness, consistency, and reliability before reporting• Partner with teams across the organization as well as external contacts to gather information and align reporting needs• Provide interpretation during Japanese and English meetings and translate business documents and reports accurately• Maintain strong data governance practices by safeguarding sensitive information and supporting data integrity in reporting processes
2026-07-17T00:00:00Z

Technical Operations Analyst

West Des Moines, IA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Technical Operations Analyst to support a life insurance team in West Des Moines, Iowa through a Long-term Contract engagement. This position focuses on strengthening day-to-day operations by creating structure, improving coordination, and maintaining the processes and documentation that help the team operate efficiently. The ideal candidate is comfortable working across functions, managing multiple priorities at once, and stepping into evolving assignments with a practical, solutions-oriented approach. Responsibilities: • Oversee recurring operational activities that keep the team organized, aligned, and moving forward on priority work. • Develop, maintain, and refine documentation, procedures, and governance materials to improve consistency and team effectiveness. • Partner with stakeholders across business and technical groups to coordinate deliverables, resolve blockers, and support smooth execution. • Track operational metrics, dashboards, and reporting to provide visibility into performance, risks, and progress. • Help identify process gaps and recommend improvements that reduce inefficiencies and strengthen operational controls. • Support management of operational initiatives by balancing short-term assignments with longer-running efforts across the team. • Contribute to risk awareness by monitoring operational issues and helping maintain sound reporting and control practices. • Assist with budget-related tracking, coordination activities, and other administrative operations that support team objectives.
2026-06-26T00:00:00Z

IT Asset/Hardware Analyst

Barefoot Beach, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an Desktop Analyst to support hardware lifecycle activities and asset governance. This Long-term Contract position is ideal for someone who is detail oriented and can manage inventory accuracy, coordinate technical support needs, and work closely with business and IT teams to keep end-user equipment and related processes running smoothly. The role requires strong attention to detail, effective communication, and the ability to balance day-to-day operational priorities with assigned projects. Responsibilities:• Maintain accurate records for company-owned hardware and technology assets, including inventory tracking, assignments, and status updates throughout the asset lifecycle.• Provide hands-on support for desktops and laptops in an enterprise setting, helping to resolve issues related to device setup, usage, and replacement needs.• Partner with technical teams, managers, and business stakeholders to clarify operational needs and translate them into practical support and asset management actions.• Coordinate assigned initiatives and ensure project-related tasks are completed on schedule, with clear follow-up and minimal oversight.• Support software and hardware compliance efforts by monitoring asset inventory details, license-related information, and documentation standards.• Collaborate with team members to manage service requests, operational workloads, and project deliverables while maintaining service quality.• Use ticketing and service management platforms to document work, track requests, and communicate progress to end users and internal partners.• Assist employees across multiple business areas, including branch operations, sales, marketing, finance, customer support, and field services, with hardware and asset-related needs
2026-07-16T00:00:00Z

Business Systems Analyst

Columbus, OH
onsite
Temporary / Contract
47 - 49 USD / Hourly
Business Systems AnalystLocation: Onsite in Columbus, OHDuration: Through 1 year contract, extensions possible This Business Systems Analyst role supports a product-focused environment where you will partner closely with Product Managers and Scrum teams to drive requirements, backlog prioritization, and delivery of customer-focused solutions. The ideal candidate is a self-starter who can work independently, collaborate across business and technical teams, and contribute throughout the product development lifecycle from discovery through implementation and testing. Responsibilities:<ul><li>Partner with Product Managers to identify and evaluate new product opportunities through user research and discovery activities</li><li>Manage and prioritize team backlogs to ensure alignment with product objectives and business priorities</li><li>Collaborate with Scrum teams and cross-functional stakeholders to drive product delivery and execution</li><li>Gather, analyze, and document business requirements, epics, and user stories to support product development</li><li>Serve as a liaison between business users and technical teams to ensure successful implementation of solutions</li><li>Support user research, journey mapping, and market analysis to inform product strategy and roadmap planning</li><li>Analyze and track product metrics related to delivery timelines, quality, and overall product performance</li><li>Develop and execute systems testing and create comprehensive test cases, including edge-case scenarios</li><li>Design process flows and flowcharts to document information architecture and business processes</li><li>Maintain a strong understanding of business needs and system capabilities to recommend effective solutions</li></ul>
2026-07-22T00:00:00Z

Business Systems Analyst

Sacaton, AZ
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
Business Systems Analyst (Healthcare)Location: Phoenix, AZ area Salary: $90,000–$100,000 (DOE) Employment Type: Full-Time, Direct Hire About the RoleWe're seeking a Business Systems Analyst to join a healthcare organization's growing technology team. This role sits at the intersection of business process, application support, and end-user enablement — you'll be the person who helps departments actually adopt and get value from the systems they rely on every day. You'll partner with stakeholders across the organization to define requirements, optimize documentation, lead training initiatives, and support the rollout of new tools and processes. This is a highly visible role with real room to grow — the organization has a strong track record of investing in and promoting people who take initiative. What You'll Do<ul><li>Plan, test, implement, and support software installations, upgrades, and enhancements to ensure applications meet business and user needs</li><li>Provide hands-on technical support to end users — document creation, report generation, presentations, and general application usage</li><li>Collaborate across departments to create, maintain, convert, and optimize business and clinical documentation</li><li>Lead application and document conversion projects, partnering with stakeholders on objectives, timelines, and deliverables</li><li>Conduct end-user training sessions and develop supporting materials to drive adoption of new technology and processes</li><li>Troubleshoot and resolve complex issues spanning software, hardware, and business applications</li><li>Stay current on healthcare technology trends and recommend improvements</li><li>Prepare and present reports on operational performance, project status, and application utilization</li><li> </li></ul>
2026-07-09T00:00:00Z

Business Systems Analyst

Norwalk, CT
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
We are looking for a Business Systems Analyst to support business-critical applications and help translate operational needs into effective system solutions in Norwalk, Connecticut. This role combines analytical thinking, technical troubleshooting, and cross-functional coordination to keep projects moving and production issues addressed with urgency. The ideal candidate will partner with internal teams and external vendors to improve processes, strengthen system performance, and deliver well-structured technology outcomes. Responsibilities: • Create and manage an organized approach for balancing urgent support needs, ongoing enhancement work, and larger strategic initiatives across business systems. • Turn complex initiatives into actionable workstreams, align stakeholders on priorities, and communicate progress, dependencies, and potential risks throughout the project lifecycle. • Collaborate with cross-functional partners to define scope, clarify ownership, and ensure business and technical requirements are understood and executed effectively. • Act as a subject matter resource for core business processes and applications, helping preserve consistency and sound design across system usage and workflows. • Provide functional and operational support for key platforms such as ERP, integrations, marketplace tools, and business intelligence applications used across the organization. • Partner with business users and external development teams to design, test, refine, and implement application improvements and supporting procedures. • Investigate system issues, perform root-cause analysis, and prioritize resolution efforts to minimize disruption to users and business operations. • Contribute to the oversight of vendor and consultant partnerships to improve service quality, system effectiveness, and delivery efficiency.
2026-07-07T00:00:00Z

Systems Analyst / Web Admin

Worcester, MA
remote
Temporary / Contract
65 - 75 USD / Hourly
We are looking for an experienced Systems Analyst / Web Admin to support and enhance enterprise web platforms on a remote basis. This Long-term Contract position will focus on sustaining secure, high-performing Drupal and SharePoint environments while helping business teams deliver reliable digital solutions. The ideal candidate brings strong analytical skills, hands-on web administration experience, and the ability to resolve technical issues across complex systems. Responsibilities:• Oversee day-to-day administration of Drupal platforms, including version updates, module management, and delivery of new web capabilities.• Investigate and resolve issues affecting website speed, stability, usability, and security to maintain dependable performance.• Manage SharePoint Online environments by configuring sites, organizing permissions, and supporting content governance needs.• Work with business stakeholders to improve SharePoint solutions and align platform enhancements with operational requirements.• Track system performance, capacity, uptime, and overall health across Drupal and SharePoint environments, taking action when issues arise.• Develop and update technical documentation, standard procedures, support materials, and end-user guidance for web platforms.• Coordinate with IT colleagues and external service providers to maintain integrated web applications and connected business systems.• Deliver user support for web-related tools and collaborate with communications and technical teams to ensure effective platform operation.
2026-07-15T00:00:00Z

EDI/Netsuite Analyst

Avon, OH
remote
Temporary / Contract
57 - 66 USD / Hourly
We are looking for an experienced EDI/NetSuite Analyst to join a contract assignment supporting business-critical integration and system activities in Avon, Ohio. This Contract position will focus on strengthening EDI operations, improving NetSuite-related workflows, and helping internal teams and external partners maintain reliable transaction processing. The role is ideal for someone who enjoys solving system issues, coordinating onboarding efforts, and enhancing the connection between operational processes and enterprise applications. Responsibilities: • Drive onboarding efforts for customers and vendors by gathering requirements, coordinating testing, and supporting production launch activities. • Investigate transaction flow problems across EDI and NetSuite environments, identifying root causes through log review, mapping analysis, and system validation. • Develop and carry out test scenarios in sandbox and production-related environments to confirm data accuracy and process stability. • Maintain and adjust NetSuite configuration elements such as fields, records, workflows, and related business rules to support operational needs. • Monitor and resolve issues involving purchase orders, invoices, acknowledgments, shipment notices, and other EDI document exchanges. • Collaborate with business stakeholders, trading partners, and third-party providers to address integration concerns and improve day-to-day system performance. • Support platform change activities related to EDI by assisting with validation, cutover preparation, and post-launch issue resolution. • Update system setup and transactional processes to reflect supplier, customer, and pricing changes tied to business growth or organizational changes. • Recommend and implement opportunities to streamline manual work and improve the efficiency of EDI and NetSuite processes.
2026-07-23T00:00:00Z

Information Security Awareness Analyst

Hopkins, MN
onsite
Temporary / Contract
35 - 49 USD / Hourly
We’re looking for an Information Security Awareness Analyst to help drive security best practices across the organization. This role blends security operations with user education, making it a great fit for someone who enjoys both hands-on security work and influencing behavior through training and communication.What you’ll do<ul><li>Own and manage security awareness programs, including phishing simulations and training campaigns</li><li>Create and deliver engaging content such as newsletters, presentations, and awareness materials</li><li>Help drive a culture of security by educating users at all levels on best practices and risk reduction</li><li>Review and respond to phishing and suspicious emails to prevent potential incidents</li><li>Conduct threat research and share insights through clear, actionable communications</li><li>Support security operations with monitoring, alert review, and incident response as needed</li></ul>If you enjoy being at the intersection of cybersecurity, communication, and user behavior, this is a great opportunity to make a visible impact. Interested candidates should submit resumes to sally.lander@roberthalf.(com).
2026-07-21T00:00:00Z

Tech Support Manager

Little Rock, AR
onsite
Permanent / Full Time
60000 - 75000 USD / Yearly
We are looking for a Tech Support Manager to oversee inventory and asset operations for a fast-paced organization in Little Rock, Arkansas. This role is responsible for ensuring equipment, technology, and operational materials are accurately tracked, properly maintained, and available when needed. The ideal candidate brings a strong command of asset control practices, cross-functional coordination, and data-driven decision-making to improve visibility, compliance, and cost efficiency. Responsibilities: • Oversee the complete asset and inventory lifecycle, from acquisition and intake through assignment, upkeep, auditing, and final disposition. • Maintain dependable inventory records and provide clear, up-to-date tracking of assets across multiple sites or operational areas. • Perform scheduled counts, reconciliations, and compliance reviews to verify accuracy and address inconsistencies promptly. • Evaluate stock levels and usage patterns to identify shortages, excess supply, and aging or outdated inventory before they impact operations. • Partner with procurement, operations, IT, warehouse teams, and external suppliers to support the timely delivery and deployment of equipment and materials. • Manage company-owned assets such as hardware, tools, technology devices, warehouse equipment, and other operational resources. • Establish and refine inventory control methods, documentation standards, and governance practices to strengthen accountability. • Produce reports and analysis on asset utilization, loss prevention, depreciation, and cost-saving opportunities to support planning and budgeting. • Investigate missing, damaged, or mismatched inventory records and implement corrective actions to reduce future discrepancies. • Administer asset identification processes, including tagging, barcode tracking, serial number management, and supporting documentation.
2026-07-17T00:00:00Z

IT Support Technician

Norco, CA
onsite
Temporary / Contract
32 - 34 USD / Hourly
Robert Half is seeking an experienced IT Support Technician to provide hands-on technical support in a fast-paced environment. This role is ideal for a strong Tier 1–2 IT professional who enjoys a mix of end-user support, troubleshooting, project work, and vendor coordination.
2026-07-10T00:00:00Z

IT Support Technician

Turtle Creek, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an IT Support Technician to provide dependable technical support at a manufacturing site in Turtle Creek, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys hands-on desktop support, user assistance, and keeping day-to-day technology operations running efficiently. The person in this role will work across hardware, software, and account administration needs while supporting employees in a fast-paced environment. Responsibilities: • Prepare and deploy laptops and desktop computers by imaging systems, applying configurations, and setting up devices for new and existing employees. • Administer user access by creating, modifying, and maintaining accounts across Active Directory and Microsoft 365. • Respond to technical issues involving hardware, operating systems, applications, and user access with timely and effective solutions. • Diagnose and resolve end-user problems through both on-site support and remote assistance methods. • Set up workstations, replace outdated or faulty equipment, and provide ongoing desktop support throughout the facility. • Collaborate with other IT team members to maintain reliable daily technology operations within a busy manufacturing setting. • Track, update, and help resolve service desk requests to ensure support activities are documented and completed accurately.
2026-07-16T00:00:00Z

IT Support Technician

Durango, CO
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance for employees in Durango, Colorado. This Long-term Contract position is centered on handling daily support requests, resolving common desktop and user issues, and delivering responsive service in a fast-moving manufacturing setting. The role supports both onsite and remote users while helping maintain stable access to business systems, devices, and collaboration tools.Onsite /Local is preferred, although remote may be possible based on experience. Responsibilities:•Oversee the incoming support queue, assess request urgency, and ensure tickets are addressed within expected timeframes.•Deliver first-level assistance for desktops, laptops, and end-user technology, resolving routine technical problems efficiently.•Investigate and fix issues involving Windows systems, Microsoft 365 applications, printers, peripherals, and basic network connectivity.•Assist employees with account access needs, including password changes, user provisioning support, and directory-related tasks.•Provide technical help to remote staff through approved remote assistance tools and virtual support methods.•Record troubleshooting steps, outcomes, and follow-up actions clearly within the ticketing platform.•Escalate incidents that require advanced troubleshooting or administrative access to senior IT team members.•Maintain a thorough, service-oriented approach when communicating with internal users across a range of technical skill levels.Other duties as needed
2026-07-23T00:00:00Z

IT Support Technician

Albuquerque, NM
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an IT Support Technician to support day-to-day technical needs for a retail environment in Albuquerque, New Mexico. This Long-term Contract position is ideal for someone who enjoys helping end users, solving common hardware and software issues, and keeping support requests organized from intake through resolution. The role focuses on delivering responsive service, maintaining accurate records, and ensuring employees have reliable access to the tools and systems they need to work effectively. Responsibilities:• Manage the full lifecycle of support requests by logging issues, setting priority levels, documenting actions taken, and closing tickets once service is restored.• Provide front-line assistance for Windows 10 and Windows 11, Microsoft 365 applications, Outlook, web browsers, printers, and other commonly used workplace technology.• Diagnose and resolve routine problems affecting desktops, laptops, monitors, docking stations, scanners, headsets, printers, and mobile devices.• Handle user account tasks such as password resets, basic access support, Active Directory updates, and employee onboarding or separation activities.• Install approved applications, address standard software errors, and prepare workstations and devices for end-user deployment.• Support basic wired and wireless connectivity troubleshooting, including VPN access, IP-related issues, and mapped drive or shared resource problems.• Assess incoming incidents to determine urgency and business impact, resolve Tier 1 issues whenever possible, and route more advanced cases to higher support tiers with complete notes.• Maintain IT inventory, organize the support workspace, and contribute to knowledge base content and technical documentation for recurring issueOther duties as needed
2026-07-23T00:00:00Z

Sr Service Desk

Los Angeles, CA
onsite
Temporary to Hire
33.25 - 38.5 USD / Hourly
We are looking for an experienced Sr Service Desk specialist to provide high-quality remote technical support for users in California. This contract opportunity is ideal for someone who communicates confidently, delivers excellent customer service, and thrives in a detail-oriented environment supporting a fast-paced organization. The role focuses on resolving service desk issues efficiently, documenting support activity thoroughly, and assisting employees with day-to-day technology needs. Responsibilities: • Deliver remote technical assistance to end users by diagnosing and resolving hardware, software, access, and connectivity issues in a timely manner. • Provide attentive support to employees and senior stakeholders, ensuring a detail-oriented and service-oriented experience with every interaction. • Record incidents, troubleshooting steps, resolutions, and follow-up actions accurately within support documentation systems. • Escalate complex technical problems when needed and coordinate with internal teams to drive issues through to resolution. • Monitor incoming service requests, prioritize workload effectively, and maintain consistent response times across multiple support channels. • Guide users through remote access and other standard technology tools, helping them remain productive with minimal disruption. • Contribute to operational continuity by supporting service desk processes and assisting with technical changes as assigned. • Uphold a consistent and detail-oriented approach that aligns with a structured workplace culture and high-touch support expectations.
2026-07-08T00:00:00Z

Enterprise IT Applications Analyst

Des Moines, IA
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
Position: Enterprise IT Applications Analyst Location: West Des Moines, IA - Hybrid Salary: $70,000 - $80,000 base + bonus + excellent benefits *** For immediate and confidential consideration, please APPLY and EMAIL YOUR RESUME to MEREDITH CARLE . My email can be found on my LinkedIn page. *** Ready to move beyond tickets and truly own business-critical technology? We're partnering with a growing, mission-driven organization seeking an Enterprise Applications Analyst to serve as a key member of a collaborative IT team. This is a highly visible role where you'll lead application initiatives, support Microsoft technologies, drive system integrations, and partner directly with users across the organization. This position offers the opportunity to become the subject matter expert for critical business applications while helping shape technology strategy during a period of significant growth and transformation. What You'll Do • Own and support enterprise applications including SharePoint, ADP, LMS, and other key business systems • Serve as needed, as Tier III support for Microsoft 365, Teams, OneDrive, and SharePoint • Lead projects involving application integrations, workflows, and process improvements • Support role-based access, user provisioning, and identity management initiatives • Partner directly with employees to solve business and technology challenges • Assist with Zoom and Teams webinars, collaboration tools, and end-user productivity solutions • Coordinate with vendors and internal stakeholders to optimize technology investments What We're Looking For • 5+ years of experience in Applications Support, Systems Administration, Business Systems, or Technology Analyst roles • Strong Microsoft 365 and SharePoint experience • Experience supporting enterprise business applications • Familiarity with Active Directory, access management, user provisioning, or system integrations • Excellent communication, customer service, and problem-solving skills • Someone who thrives in a fast-paced, evolving environment Why This Opportunity? • Lead meaningful, organization-wide technology initiatives • Broad exposure to Microsoft technologies, business applications, integrations, and project work • High visibility within a growing organization • Hybrid work schedule • Excellent benefits, PTO, 401(k) match, and bonus opportunity • Opportunity to make a real impact while continuing to grow your career If you're looking for a role that blends technology, business systems, end-user partnership, and project leadership, we'd love to connect. *** For immediate and confidential consideration, please APPLY and EMAIL YOUR RESUME to MEREDITH CARLE . My email can be found on my LinkedIn page. Also, you may contact me at 515-303-4654. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
2026-07-08T00:00:00Z

IT Business Analyst

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Technical Business Analyst who can bridge the gap between business stakeholders and technology teams. This individual will play a key role in gathering requirements, documenting business processes, supporting implementations, and ensuring technology solutions align with organizational objectives.The ideal candidate combines strong business analysis skills with technical knowledge and experience working alongside developers, engineers, and project teams.Responsibilities<ul><li>Gather, analyze, and document business and technical requirements</li><li>Facilitate meetings, workshops, and stakeholder interviews</li><li>Create user stories, process flows, workflows, and functional specifications</li><li>Serve as the liaison between business teams and technical teams</li><li>Assist with solution design, system enhancements, and software implementations</li><li>Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives</li><li>Conduct data analysis and assist with reporting initiatives</li><li>Coordinate user acceptance testing (UAT) and validate delivered solutions</li><li>Identify process improvement opportunities and recommend enhancements</li><li>Track project deliverables and communicate status updates to stakeholders</li></ul>
2026-07-15T00:00:00Z

AI Data Analyst

Hartland, WI
onsite
Permanent / Full Time
110000 - 140000 USD / Yearly
We are looking for an AI Data Analyst to join our team in Greater Milwaukee. In this role, you will turn business challenges into practical data, automation, and AI solutions that improve daily operations and support stronger decision-making. You will work closely with internal stakeholders to evaluate processes, uncover meaningful insights, and deliver scalable tools that align technology with organizational goals. This role requires the candidate to be onsite, with a hybrid schedule. Responsibilities:• Create and launch AI-enabled processes, tools, and agents that streamline operational activities and improve team productivity.• Develop and support connections between internal applications and third-party platforms using APIs, data flows, and related integration methods.• Evaluate business and operational data to surface patterns, identify gaps, and recommend opportunities for process improvement.• Produce dashboards, reporting assets, and analytical tools that help teams monitor performance and make informed decisions.• Partner with stakeholders across the organization to gather requirements, define success measures, and convert business needs into technical solutions.• Test, refine, and deploy solutions in real-world environments, making ongoing enhancements based on user feedback and results.• Investigate and resolve issues involving systems, workflows, and integrations to maintain reliable performance.• Promote sound practices for data quality, governance, security, and long-term scalability across tools and workflows.• Build a strong understanding of company operations, systems, and industry-specific processes to ensure solutions are accurate and relevant.
2026-07-17T00:00:00Z

Application Support Engineer

Plano, TX
onsite
Temporary to Hire
59.375 - 68.75 USD / Hourly
We are looking for an Application Support Engineer to join a semiconductor and electronic components organization in Plano, Texas on a Contract to permanent basis. In this role, you will provide expert support for Oracle E-Business Suite environments, helping business teams maintain reliable financial and supply chain operations while identifying opportunities for system improvement. This position is ideal for a detail-oriented individual who combines strong troubleshooting ability with hands-on technical experience across Oracle applications, integrations, and custom solutions. Responsibilities: • Deliver daily functional and technical support for Oracle E-Business Suite R11i/R12 applications, resolving issues and minimizing disruption to business operations. • Execute data migration activities, including extraction, transformation, loading, reconciliation, and accuracy checks for application changes and ongoing support needs. • Adjust application setups, workflows, and reporting components to align system behavior with operational and business requirements. • Support Oracle Financials and manufacturing or supply chain modules by diagnosing problems, recommending improvements, and implementing effective solutions. • Build, maintain, and troubleshoot interfaces, extensions, and tailored application enhancements within the Oracle environment. • Contribute across the full software development lifecycle, from requirement analysis and design through testing, deployment, and post-production support. • Work closely with business users, analysts, and technical teams to deliver practical solutions that meet both functional and system needs. • Create and maintain clear technical and process documentation, and provide timely communication to stakeholders regarding issues, progress, and outcomes.
2026-07-16T00:00:00Z

Application Support Engineer

Newport Beach, CA
onsite
Permanent / Full Time
120000 - 135000 USD / Yearly
We are looking for an Application Support Engineer to join a high-performing team in Newport Beach, California, supporting critical transaction-based systems within a fast-paced operational environment. This position combines hands-on database development, production support, and application maintenance, with a strong emphasis on solving data issues and improving system reliability. The ideal candidate brings deep experience with Microsoft SQL Server, solid C# and .NET development skills, and the ability to investigate complex processing exceptions with precision and urgency. Responsibilities: • Build, enhance, and maintain SQL Server database objects such as stored procedures, views, triggers, and complex queries to support business-critical applications. • Investigate data inconsistencies across internal platforms and external sources, identifying root causes for missing, duplicated, or inaccurate transaction records. • Create and refine database solutions designed to handle large transaction volumes while improving performance, scalability, and system stability. • Provide ongoing support for backend applications and Windows Services, resolving production issues and restoring service in a timely manner. • Develop application updates and defect corrections using C#, .NET Framework or .NET Core, and Visual Studio in alignment with established coding practices. • Monitor transaction processing workflows, including authorization, validation, settlement, and invoicing activities, to ensure smooth end-to-end operations. • Perform auditing, reconciliation, and exception management tasks to strengthen data integrity and operational accuracy. • Partner with business teams, operations personnel, and external contacts to troubleshoot issues, resolve incidents, and recommend process improvements. • Contribute to code reviews and maintain clear technical documentation to support long-term application support and knowledge sharing. • Support secure and reliable 24/7 production operations by following organizational standards and established support procedures.
2026-07-06T00:00:00Z

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