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180 results for Help Desk Analyst jobs

Business Operations Analyst

Seattle, WA
remote
Permanent / Full Time
80000 - 110000 USD / Yearly
We are looking for a detail-oriented Business Operations Analyst to join our team in Seattle, Washington. In this role, you will be responsible for managing investor tracking systems, performing financial analysis, and supporting operational processes. The ideal candidate will possess strong analytical skills and have experience collaborating across teams to deliver actionable insights. Responsibilities:• Maintain and improve Excel models that track individual investor investments, project deployments, and preferred return balances across multiple initiatives.• Monitor and update investor terms, including investment schedules, preferred return rates, broker participation, and payment obligations.• Oversee capital inflows and outflows for various projects, ensuring investor data is accurately reflected in internal systems.• Prepare periodic updates for management, including preferred return statements for investors.• Identify and implement process improvements to enhance efficiency in tracking and analysis.• Develop and manage Excel-based models to evaluate project economics, investor returns, and broker participation structures.• Conduct research and financial analysis on new projects, investment frameworks, and operational matters.• Summarize complex financial information into clear, concise reports for leadership review.• Support operational processes related to capital movement and project funding, ensuring compliance and accuracy.• Collaborate with teams such as compliance/legal and investor relations to maintain alignment and documentation integrity. The salary range for this position is $80,000 to $110,000 + discretionary bonus. Benefits:Medical/Dental/vision - 100% employer paid for employee401k with match3 weeks PTO7 paid holidays
2026-04-03T00:00:00Z

Support Technician III

Las Vegas, NV
onsite
Temporary to Hire
31.35 - 34 USD / Hourly
We are looking for a skilled IT Support Technician III to join our team in Las Vegas, Nevada. In this Contract to permanent position, you will provide essential hardware and software support for the company's personal computers and local area network. This role focuses on troubleshooting technical issues and ensuring smooth operations for both onsite and remote employees. Responsibilities:<ul><li>Own the full employee IT lifecycle, including onboarding, offboarding, role changes, and access management</li><li>Execute secure and compliant access provisioning and deprovisioning across Active Directory, Microsoft Entra ID, and related systems</li><li>Administer IAM, endpoint management, and device compliance using Microsoft Intune (MDM/MAM)</li><li>Manage and support Jira Service Management (JSM), including ticket queues, SLAs, and request workflows</li><li>Install, configure, maintain, and troubleshoot hardware, software, and end-user devices</li><li>Provide advanced troubleshooting for complex desktop, network, and application issues; serve as escalation point for Tier I/II</li><li>Assist in mentoring junior technicians and provide leadership support in the absence of the IT Support Manager</li><li>Deliver timely technical support via ticketing system, email, and in-person interactions</li><li>Troubleshoot LAN/WAN and connectivity issues in accordance with company standards</li><li>Perform system administration tasks, including account management, permissions, and endpoint security configurations</li><li>Support remote and hybrid workforce technologies, including device provisioning and secure access</li><li>Maintain and support communication systems, including conference room A/V and mobile devices</li><li>Perform software deployments, updates, patching, and hardware replacements</li><li>Support email administration and data governance practices, including access controls and distribution groups</li><li>Assist with physical access systems, including badging and facility access coordination</li><li>Maintain accurate documentation of systems, assets, and procedures</li><li>Provide end-user training and promote effective use of technology</li><li>Partner with HR, Facilities, and Security to support operations and compliance</li><li>Contribute to process improvements, trend analysis, and scalable support practices</li><li>Manage workload effectively to meet service level expectations</li><li>Maintain professional conduct and strong customer service in all interactions</li></ul>
2026-04-22T00:00:00Z

Applications Support Specialist

Norristown, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a skilled Applications Support Specialist to provide operational and administrative support within a global learning management system. Based in King of Prussia, Pennsylvania, this role focuses on ensuring efficient training delivery, system maintenance, and troubleshooting to enhance user experiences. This is a long-term contract position with opportunities to work onsite up to three times per week or remotely within the Eastern or Central time zones. Responsibilities: • Manage the creation, updating, and maintenance of training items, curricula, and learning plans within the SuccessFactors platform. • Configure assignment rules and target audiences to streamline training assignments for Commercial learners. • Set up courses and sessions, oversee enrollments, and handle completion tracking and equivalency approvals. • Address system and access issues, escalating complex challenges to IT or enterprise teams as necessary. • Troubleshoot user access, assignment, and completion problems, providing clear guidance to stakeholders. • Generate compliance and completion reports while validating data accuracy using Excel. • Support the deployment of new learning initiatives, such as curriculum launches and campaign-based assignments. • Communicate timelines and status updates to stakeholders to ensure consistent and smooth learning experiences. • Adhere to established governance standards, including naming conventions and metadata protocols. • Contribute to continuous improvement efforts by participating in forums and suggesting incremental process enhancements.
2026-04-30T00:00:00Z

Data Analytics Engineer - Power BI

Ankeny, IA
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We are looking for a skilled Data Analytics Engineer with deep expertise in Power BI to join our team in Ankeny, Iowa. In this role, you will design, optimize, and manage semantic data models while ensuring the seamless performance of business intelligence tools. Your contributions will help drive data-driven decision-making across the organization. Responsibilities: • Design and implement semantic data models, including dimensional modeling and star schemas, to support business intelligence needs. • Develop and optimize Power BI reports and dashboards, ensuring high performance and efficient query execution. • Utilize Power Query (M) to transform and manipulate data for reporting purposes. • Configure and enforce row-level security within Power BI to safeguard sensitive data. • Conduct performance tuning for Power BI, including query plan optimization and refresh strategies. • Collaborate with stakeholders to understand analytical requirements and translate them into actionable insights. • Leverage tools such as Tabular Editor and deployment pipelines (Azure DevOps, GitHub) to streamline BI asset management. • Work with cloud-based data platforms, including Databricks, Snowflake, or BigQuery, to support lakehouse architectures. • Maintain adherence to enterprise BI governance practices and ensure scalable solutions for large datasets. • Implement CI/CD patterns to manage semantic models and facilitate environment promotions.
2026-04-14T00:00:00Z

T&E Analyst

Hoboken, NJ
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
We are looking for a detail-oriented T&E Analyst to join our team in Hudson County, New Jersey. In this role, you will handle high-volume travel and expense processing while ensuring accuracy and compliance with company policies. The ideal candidate will have experience with Concur systems and be adept at managing cost allocations and expense reporting. Responsibilities:• Oversee the processing of high-volume travel and expense reports, ensuring accuracy and compliance with organizational policies.• Utilize Concur systems to manage travel and expense submissions efficiently.• Perform detailed cost allocation and analysis to support financial reporting and budgeting.• Collaborate with various departments to address discrepancies and provide solutions for expense-related inquiries.• Prepare and maintain accurate records for expense reporting and fund allocation.• Conduct regular audits to ensure all expense reports meet company and regulatory standards.• Provide training and support to staff on T&E policies and Concur system usage.• Identify opportunities for process improvements and implement solutions to enhance efficiency.• Generate and analyze expense-related data to assist in financial decision-making.
2026-04-09T00:00:00Z