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138 results for Desktop Support Tech jobs

Customer Support Specialist
  • Silver Spring, MD
  • onsite
  • Temporary
  • 18 - 20 USD / Hourly
  • <p>We are seeking a Customer Support Specialist to join our team and deliver exceptional service to our clients. This role is critical in shaping the customer experience, resolving inquiries, and supporting business success.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p>• Troubleshoot and resolve product or service issues effectively.</p><p>• Document customer interactions and resolutions in CRM software.</p><p>• Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p>• Identify opportunities for process improvement based on customer feedback.</p><p><br></p>
  • 2026-03-31T00:00:00Z
Customer Support Specialist
  • Rockville, MD
  • onsite
  • Temporary
  • 18 - 20 USD / Hourly
  • <p>Join our team as a Customer Support Specialist and be the friendly voice our clients rely on! The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training.</p><p><br></p><p>Responsibilities:</p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p><p> </p><p> </p><p><br></p>
  • 2026-03-31T00:00:00Z
Customer Support Specialist
  • Hyattsville, MD
  • onsite
  • Temporary
  • 18 - 20 USD / Hourly
  • <p>Join our team as a Customer Support Specialist and be the friendly voice our clients rely on! As a key member of our customer support team, you’ll deliver exceptional service, resolve inquiries, and help shape the customer experience. This role offers a dynamic environment where your communication skills and problem-solving abilities are valued and rewarded.</p><p><br></p><p>Responsibilities:</p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p><p> </p><p> </p>
  • 2026-03-31T00:00:00Z
Help Desk Analyst III
  • Dallas, TX
  • onsite
  • Contract / Temporary to Hire
  • 32 - 38 USD / Hourly
  • <p>We are looking for an experienced Help Desk Analyst III to join our team in Farmers Branch, Texas. In this role, you will provide advanced IT support, troubleshooting, and maintenance for hardware, software, and network systems. This is a Contract to permanent position within the manufacturing industry, offering an opportunity to contribute to a collaborative and dynamic environment.</p><p><br></p><p><strong>Title: HelpDesk III</strong></p><p><strong>Location: Framers Branch, Tx</strong></p><p><strong>Pay: $32-38 per hour</strong></p><p><strong>Duration: 6 Month Contract to hire</strong></p><p><br></p><p>Responsibilities:</p><p>• Deliver expert-level technical support for escalated issues across hardware, software, and network systems.</p><p>• Diagnose and resolve complex IT problems related to Microsoft Azure, Active Directory, Exchange, Intune, and Multi-Factor Authentication.</p><p>• Provide clear and detail-oriented communication to teams and stakeholders, ensuring exceptional customer service.</p><p>• Collaborate with peers and management to address IT infrastructure needs and improve operational efficiency.</p><p>• Maintain and monitor IT systems to ensure optimal performance and adherence to industry best practices.</p><p>• Troubleshoot and analyze issues using advanced techniques and tools.</p><p>• Support Microsoft licensing and ensure compliance across systems.</p><p>• Manage service desk tickets, prioritizing tasks effectively and adhering to service level agreements.</p><p>• Assist with technology rollouts and AV system projects as needed.</p><p>• Contribute to the shared knowledge base to enhance team capabilities and problem-solving efficiency.</p>
  • 2026-03-23T00:00:00Z
Help Desk Analyst 3
  • Los Angeles, CA
  • onsite
  • Temporary
  • 35 - 45 USD / Hourly
  • <p>We are looking for a skilled Help Desk Analyst 3 to join our team on a contract with the potential for a permanent position in Los Angeles, California. In this role, you will provide comprehensive IT support for both Windows and Mac environments, ensuring smooth operations across systems and applications. This position is ideal for a proactive individual with a strong work ethic and the ability to deliver exceptional white glove service in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for Windows and Mac systems, including desktops, laptops, and mobile devices.</p><p>• Manage the replacement and maintenance of IT systems as needed to ensure optimal performance.</p><p>• Support and troubleshoot Adobe Creative Suite applications for end users.</p><p>• Administer and manage Intune for device and application security.</p><p>• Offer IT assistance for warehouse operations, including Windows PCs, FedEx Ship Manager, Zebra printers, and WorldShip.</p><p>• Deliver executive-level support, including assistance with Sonos systems and other high-priority tasks.</p><p>• Utilize Active Directory and Azure Active Directory for user account management and access control.</p><p>• Respond to service desk tickets efficiently, ensuring timely resolution of technical issues.</p><p>• Troubleshoot and resolve hardware and software issues in mixed Windows and Mac environments.</p><p>• Collaborate with team members to continuously improve IT support processes and practices.</p>
  • 2026-04-09T00:00:00Z
Manager of Application Support
  • Albuquerque, NM
  • onsite
  • Permanent
  • 0 - 0 USD / Yearly
  • We are looking for an experienced Manager of Application Support to lead and enhance our application support team in Albuquerque, New Mexico. In this role, you will oversee the performance and development of the team, ensuring the delivery of high-quality support for critical systems. With a focus on leadership, technical expertise, and operational excellence, you will play a key role in aligning IT services with organizational goals.<br><br>Responsibilities:<br>• Oversee the development and management of the department&#39;s budget, ensuring resources are allocated effectively.<br>• Provide mentorship and guidance to team members, conducting regular performance reviews to foster growth and accountability.<br>• Lead the administration and coordination of team activities, ensuring adherence to performance goals and departmental budgets.<br>• Monitor project timelines, resources, and budgets to ensure alignment with organizational objectives.<br>• Communicate IT updates and project progress to relevant governance groups and stakeholders.<br>• Establish and maintain service level agreements (SLAs) for production systems to meet IT standards and customer expectations.<br>• Define leadership responsibilities for projects involving clinical or financial management systems.<br>• Collaborate with vendors to manage contracts and ensure timely delivery of services.<br>• Prioritize and resolve incidents effectively, leveraging tools such as ServiceNow for issue tracking and management.
  • 2026-04-03T00:00:00Z
Platform/Software Engineer
  • Houston, TX
  • onsite
  • Permanent
  • 140000 - 180000 USD / Yearly
  • <p><br></p><p>Software Platform Engineer will design, build, and maintain a core Data &amp; Machine Learning platform.</p><p><br></p><p>Platform Development: Design and implement new features for our AWS and Databricks-based platform, staying current with industry trends and advancements in AI. Core Component Implementation: Test and integrate central platform components that support our technology stack and serve tenants across the organization. Collaboration: Partner with other engineering teams to identify and deliver platform enhancements that solve specific business problems. Maintain Excellence: Uphold strict security protocols, compliance controls, and architectural principles in all aspects of your work.</p><p><br></p><p><br></p>
  • 2026-04-03T00:00:00Z
Clinical Application Support Specialist
  • Albuquerque, NM
  • onsite
  • Contract / Temporary to Hire
  • 33.25 - 38.5 USD / Hourly
  • We are looking for a dedicated Clinical Application Support Specialist to serve as the vital link between clinical operations and technology. In this role, you will support, implement, and optimize clinical software systems to ensure that healthcare professionals have the tools they need to deliver safe, efficient, and high-quality care. This is a contract position based in Albuquerque, New Mexico, offering the opportunity to collaborate with clinicians, IT teams, and vendors in a dynamic healthcare environment.<br><br>Responsibilities:<br>• Troubleshoot and resolve complex issues related to clinical software systems and workflows.<br>• Provide training to clinicians and staff on effective use of clinical applications.<br>• Analyze current workflows and recommend enhancements to improve efficiency and accuracy.<br>• Support provider documentation, dictation, and transcription processes to ensure seamless operations.<br>• Conduct audits to verify data accuracy and ensure compliance with organizational standards.<br>• Maintain up-to-date documentation and create training materials for clinical systems.<br>• Collaborate with IT teams and software vendors to address issues, implement upgrades, and enhance system features.<br>• Communicate system updates, planned downtimes, and resolutions to staff and leadership.<br>• Offer onsite support through regular travel to healthcare facilities.<br>• Participate in a 24/7 on-call rotation to provide timely assistance as needed.
  • 2026-04-17T00:00:00Z
Sales Support Specialist
  • Somerset, NJ
  • onsite
  • Temporary
  • 27 - 30 USD / Hourly
  • <p>We are seeking a detail oriented and proactive Sales Support Specialist to support our Sales team. This role is responsible for managing customer accounts, ensuring accuracy in forecasting and order processing, and maintaining strong communication across internal and external stakeholders. The ideal candidate thrives in a fast-paced environment, is highly organized, and demonstrates strong analytical and interpersonal skills.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support and manage customer accounts by reviewing forecasts, purchase orders, and sales agreements to ensure accuracy and alignment</li><li>Maintain and monitor supply chain requirements, recommending solutions to meet minimum stock levels, special shipment needs, and sales agreement renewals</li><li>Assist in the preparation, review, and implementation of sales agreements, ensuring smooth approval processes</li><li>Collaborate with Sales on quoting major orders and provide insights on large accounts and product families</li><li>Maintain accurate and timely communication with customers, internal teams, and stakeholders to minimize discrepancies and ensure data integrity</li><li>Learn and develop knowledge of company products and applications</li><li>Participate in special projects and initiatives as needed</li></ul><p><br></p>
  • 2026-04-17T00:00:00Z
IT Operations Support Specialist
  • Margate, FL
  • onsite
  • Contract / Temporary to Hire
  • 0 - 0 USD / Yearly
  • <p>We are looking for an experienced IT Operations Support Specialist to join our team in Coconut Creek, Florida. This is a Contract to permanent position, offering an excellent opportunity to contribute to the operational efficiency of a government organization. In this role, you will be responsible for maintaining and troubleshooting IT systems, ensuring seamless performance, and supporting both hardware and software needs.</p><p><br></p><p>Responsibilities:</p><p>• Monitor system performance, identify issues, and resolve network and system failures effectively.</p><p>• Troubleshoot and address complex inquiries or complaints related to IT operations.</p><p>• Coordinate with vendors for hardware and software maintenance and consult with technical support teams to resolve application issues.</p><p>• Create and manage user accounts for software and network applications across the organization.</p><p>• Deploy and configure new hardware and software technologies to meet operational requirements.</p><p>• Maintain accurate inventory records for hardware, software, and technology resources, reallocating as necessary.</p><p>• Prepare and update documentation for systems, equipment, and installations to ensure compliance with operational standards.</p><p>• Train end-users on technology systems and processes to improve efficiency and adoption.</p><p>• Provide on-call support during off-hours, including nights, weekends, and holidays, as needed.</p>
  • 2026-04-09T00:00:00Z
Trade Support Analyst
  • Jacksonville, FL
  • onsite
  • Contract / Temporary to Hire
  • 38.95 - 45.1 USD / Hourly
  • We are looking for a skilled Trade Support Analyst to join our team in Jacksonville, Florida. This is a Contract-to-permanent position, offering the opportunity to work with a global investment management firm renowned for its expertise in asset-oriented investment strategies. In this role, you will play a critical part in analyzing and valuing a range of financial instruments, contributing to innovative transactions in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Evaluate and price diverse financial instruments such as equities, fixed income securities, derivatives, and structured products for transactions and reporting purposes.<br>• Conduct thorough reviews of third-party valuations for both private and public companies across various industries.<br>• Apply advanced valuation techniques, including discounted cash flow modeling, option pricing, and comparable transaction analysis.<br>• Perform detailed market, industry, and economic research to support investment decisions and valuation processes.<br>• Prepare and present detailed reports summarizing key valuation findings and actionable recommendations.<br>• Analyze and interpret complex financial, legal, and corporate documentation to support valuation efforts.<br>• Address valuation challenges in specialized areas such as renewable energy, real estate, and operating businesses.<br>• Manage multiple projects and maintain clear communication with internal stakeholders to ensure timely delivery of results.<br>• Collaborate with senior team members to refine valuation methodologies and enhance analytical practices.
  • 2026-04-10T00:00:00Z
IT/OT Service Desk Specialist
  • Charleston, SC
  • onsite
  • Contract / Temporary to Hire
  • 22.1635 - 25.663 USD / Hourly
  • We are looking for a skilled IT/OT Service Desk Specialist to join our team in North Charleston, South Carolina. This Contract to permanent position involves delivering top-notch technical support and customer service to both internal employees and external clients in office and operational environments. If you are a proactive problem-solver with a strong focus on customer satisfaction, we encourage you to apply.<br><br>Responsibilities:<br>• Diagnose and resolve issues related to hardware, software, and network systems, escalating complex problems when necessary.<br>• Monitor system performance to ensure reliability, security, and optimal functionality.<br>• Assist end users with system access, hardware setup, application usage, and configurations.<br>• Document incidents, solutions, and knowledge base articles to promote ongoing improvement.<br>• Manage the lifecycle of end-user hardware and software, including installation, configuration, and upgrades.<br>• Perform account management tasks, such as resetting passwords and resolving access issues.<br>• Provide remote support for users both on-site and in off-site locations.<br>• Deliver basic training to users on IT tools and technologies to enhance their efficiency.<br>• Collaborate with internal IT teams and external vendors to address and resolve technical issues.<br>• Support IT security policies by enforcing access controls, managing backups, and implementing antivirus solutions.
  • 2026-04-13T00:00:00Z
Temporary Project Support
  • Herndon, VA
  • onsite
  • Temporary
  • 17 - 17.5 USD / Hourly
  • <p>Robert Half is seeking a dedicated Temporary Project Support professional for a client project. This position offers the opportunity to assist in project coordination, administrative tasks, and provide critical support to the project team during a peak workload period. if you are seeking temporary project-based assignments this is the position for you.</p><p><br></p><p>Responsibilities:</p><ul><li>Assist with project scheduling, documentation, and coordination.</li><li>Assisting with conference logistics.</li><li>Support the project manager and team with various administrative duties, including preparing meeting agendas, taking minutes, and organizing files.</li><li>Conduct research and compile data needed for project activities.</li><li>Provide general office support as needed.</li></ul><p><br></p>
  • 2026-03-30T00:00:00Z
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