We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Marietta, Georgia. In this role, you will provide comprehensive technical assistance to end-users in a Microsoft-based environment, ensuring smooth operations across hardware and software systems. This is a long-term contract position ideal for a problem-solver who thrives in a dynamic healthcare setting.<br><br>Responsibilities:<br>• Provide technical support for laptops, desktops, printers, and other hardware devices used by end-users.<br>• Perform administrative tasks in Active Directory and Office 365 to manage user accounts and permissions.<br>• Troubleshoot and resolve issues within Microsoft environments, including Windows 10 and other related systems.<br>• Address service desk tickets promptly, ensuring effective issue resolution and user satisfaction.<br>• Support electronic documentation software and internet connectivity systems within ambulance vehicles.<br>• Maintain system performance and reliability by diagnosing and resolving connectivity issues.<br>• Collaborate with other IT team members to address complex technical challenges.<br>• Train end-users on proper use of hardware and software to enhance productivity.<br>• Ensure compliance with organizational policies and security protocols during system support.<br>• Document technical procedures, solutions, and resolutions for future reference.
<p>Our client on the North Shore is looking for a temp to perm Help Desk Analyst to start immediately. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide phone support for employees globally</li><li>Install/maintain PC hardware, software, and assist with onboarding/offboarding</li><li>Troubleshoot network and hardware issues</li><li>Support server maintenance and IT projects</li><li>Update technical/user documentation</li><li>Collaborate with IT to support business needs</li></ul>
<p>Robert Half is searching for a <strong>Tier 1 Help Desk Candidate (Part Time)</strong> who can support an <strong>K-8 Independent school </strong>based in <strong>Bellevue, WA</strong>. This candidate will be responsible for partnering closely with students and faculty covering a variety of technical issues on a tier 1 basis. This position is will be a <strong>3 month contract</strong> with the potential to extend or convert. <strong>Apply today!</strong></p><p><br></p><p><strong>Job Details: </strong></p><p><strong>Duration:</strong> 3 months with potential to extend or convert</p><p><strong>Schedule: </strong>20 hour work week, 8am to 1pm PST </p><p><strong>Days:</strong> (M, W, TR, F)</p><p><strong>Location: </strong>100% Onsite in Bellevue, WA</p><p><br></p><p><strong>Job Responsibilities</strong></p><ul><li>Serve as the first point of contact (Tier 1) for all help desk requests from students, faculty, staff, and families.</li><li>Provide timely technical support via walk-ups, ticketing system, email, messaging, and phone.</li><li>Troubleshoot and resolve issues related to hardware, software, user accounts, network access, and classroom technology.</li><li>Escalate complex issues to Tier 2 support with clear and detailed documentation.</li><li>Support and maintain school-issued devices, including laptops, tablets, printers, phones, and audiovisual equipment.</li><li>Perform routine maintenance tasks such as updates, patches, device cleaning, and minor repairs.</li><li>Maintain accurate records of technology assets, including setup, deployment, collection, and inventory tracking.</li><li>Manage printer toner inventory, ordering, replacement, and recycling.</li><li>Document troubleshooting steps and resolutions within the help-desk ticketing system.</li><li>Develop and update basic end-user documentation and how-to guides.</li><li>Provide on-site technical support for school events, including occasional evening or weekend coverage.</li><li>Maintain confidentiality of sensitive information and deliver professional, customer-focused service in all interactions</li></ul>
<p>We are looking for an experienced IT Service Desk Analyst who will be responsible for delivering day-to-day IT related support to users across North America, while serving as a proactive liaison between IT and the business. This role ensures operational excellence in end-user support, while also contributing to continuous improvement, business engagement, and alignment of IT services with Company goals. Day to day IT support includes, but not limited to, hardware setup, configuration, provisioning and user account management. The role also includes support for business applications.</p><p><br></p><ul><li>3+ years of hands-on service desk experience in a well-established IT service desk environment doing more than just level 1 support.</li><li>ITIL V3/V4 training with practical application of ITIL practices</li><li>Windows OS, Microsoft 365, network concepts, common business applications</li><li>Proficient with reporting and analytical tools (e.g. Power BI) for generating dashboards, KPIs, and operational insights</li><li>Liaison between IT and business units, analyzing service trends, recommending improvements, and promoting a consistent, customer-focused technology experience across the organization.</li><li>Long term career goals, interest in growing with the company</li></ul><p><br></p><p>$60,000 - $78,000</p><p>Onsite in Gresham</p><p>Monday to Friday, from 5:30AM to 2:00PM - potential OT</p><p>Benefits: MDV, PTO, 401K</p>
<p>We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Annandale, Minnesota. This role offers an excellent opportunity to provide IT support while working in a collaborative environment, with access to great benefits and a yearly bonus. If you have hands-on experience in IT and a passion for problem-solving, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for Windows 10 and 11 operating systems as well as Microsoft Office 365 applications.</p><p>• Manage and troubleshoot mobile and handheld devices, including iOS, Android, and Windows mobile.</p><p>• Configure and maintain devices using Microsoft Intune, including autopilot and policy setup.</p><p>• Address and resolve hardware and software issues through effective troubleshooting strategies.</p><p>• Respond to service desk tickets promptly, ensuring timely resolutions for user requests.</p><p>• Administer Active Directory accounts and permissions, supporting user access control.</p><p>• Assist in managing PC hardware and peripherals, ensuring optimal performance.</p><p>• Deliver exceptional customer service while effectively communicating solutions to users.</p><p>• Document technical procedures and solutions to maintain a knowledge base for the team.</p>
We are looking for an entry-level Data Analyst to join our team in Jersey City, New Jersey. In this role, you will contribute to optimizing data processes and support data-driven decision-making within the organization. You will work with diverse data sets, automate workflows, and design advanced data models to improve operational efficiency and analytics capabilities.<br><br>Responsibilities:<br>• Collect, transform, and manage large data sets to streamline sourcing across a wide portfolio of vendors, suppliers, and products.<br>• Standardize and cleanse data from multiple systems to ensure consistency and accuracy.<br>• Validate and aggregate incoming raw data for integration into databases and analytical models.<br>• Address data gaps across various domains to enhance overall data quality.<br>• Extract data from multiple sources to support larger analytics projects and initiatives.<br>• Promote best practices for data usage and management across the organization, including newly acquired entities.<br>• Assist in integrating analytics models into production workflows to optimize functionality.
<p>We are seeking an experienced <strong>Application Support Analyst</strong> to support and maintain our county’s public safety dispatch and operations systems. The core platform is already implemented, and this role will serve as the dedicated internal resource responsible for ongoing system support, optimization, and integration work across police, fire, EMS, and the communications center.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Serve as the primary internal owner of the public safety application platform (CAD or similar).</li><li>Provide day‑to‑day application support, troubleshooting, and system analysis.</li><li>Monitor and maintain backend data feeds, interfaces, and integrations across multiple agencies.</li><li>Support configuration, enhancements, upgrades, and new service connections as the platform evolves.</li><li>Work closely with dispatchers, call‑takers, and communications center leadership to understand workflows and translate operational needs into technical requirements.</li><li>Collaborate with IT teams and external vendors to resolve issues and ensure system stability and performance.</li></ul><p><br></p>
We are looking for an IT Security Specialist to join our team in Chicago, Illinois. This role is ideal for individuals who excel in managing FedRAMP-compliant environments and hybrid cloud infrastructures while fostering collaboration across departments. As a Contract position with the potential for long-term employment, this opportunity combines technical expertise with stakeholder engagement to drive security initiatives effectively.<br><br>Responsibilities:<br>• Ensure the operation and maintenance of FedRAMP-compliant environments and hybrid cloud systems.<br>• Collaborate across departments to align compliance, security, and operational goals.<br>• Effectively communicate technical concepts to both technical and non-technical stakeholders.<br>• Advocate for security programs internally by promoting processes, standards, and their organizational value.<br>• Apply expertise in data privacy, database security, and cybersecurity to safeguard systems.<br>• Support cyber governance initiatives to ensure adherence to industry standards.<br>• Manage computer files and related systems to maintain security and accessibility.<br>• Provide guidance on implementing best practices for FedRAMP compliance.<br>• Proactively identify and address vulnerabilities within hybrid environments.
<p>We are seeking a talented and motivated Python Data Engineer to join our global team. In this role, you will be instrumental in expanding and optimizing our data assets to enhance analytical capabilities across the organization. You will collaborate closely with traders, analysts, researchers, and data scientists to gather requirements and deliver scalable data solutions that support critical business functions.</p><p><br></p><p>Responsibilities</p><ul><li>Develop modular and reusable Python components to connect external data sources with internal systems and databases.</li><li>Work directly with business stakeholders to translate analytical requirements into technical implementations.</li><li>Ensure the integrity and maintainability of the central Python codebase by adhering to existing design standards and best practices.</li><li>Maintain and improve the in-house Python ETL toolkit, contributing to the standardization and consolidation of data engineering workflows.</li><li>Partner with global team members to ensure efficient coordination and delivery.</li><li>Actively participate in internal Python development community and support ongoing business development initiatives with technical expertise.</li></ul>
<p>We are looking for an experienced Client Service Advisor to join our team. This role focuses on providing strategic guidance to clients in areas such as estate planning, tax strategies, and investment analysis. The ideal candidate will have strong expertise in financial advising and a proven ability to deliver personalized solutions to meet client needs. Candidate needs to hold CFP designation.</p><p><br></p><p><strong><u>Qualified CFP candidates can email resume directly to joe.ciavardini@roberthalf</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Advise clients on estate planning strategies to protect and manage their assets effectively.</p><p>• Develop tailored tax planning solutions to optimize financial outcomes for clients.</p><p>• Conduct detailed investment analyses to identify opportunities and mitigate risks.</p><p>• Build and maintain strong client relationships by providing exceptional service and clear communication.</p><p>• Collaborate with clients to create comprehensive financial plans that align with their long-term goals.</p><p>• Monitor market trends and equity investments to provide informed recommendations.</p><p>• Prepare detailed reports and presentations to communicate financial insights and strategies.</p><p>• Ensure compliance with financial regulations and industry standards in all advisory services.</p><p>• Utilize advanced financial tools and software to enhance analysis and decision-making processes</p>
<p><em>The salary range for this position is $75,000-$95,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>We are offering an opportunity for an Analyst based in Chicago, Illinois. The role involves the preparation and review of master lease and loan agreements, facilitating communications between various parties, and resolving documentation issues promptly. This position requires strong analytical, verbal, and written communication skills and the ability to communicate effectively with associates and clients.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><p>• Review and prepare loan and lease documents, ensuring their accuracy and timeliness</p><p>• Act as the primary point of contact between Documentation Manager, Regional Sales Manager/Sales Associate, Customers, Internal Groups, and Vendors for transaction status updates and problem resolution.</p><p>• Establish and nurture strong relationships with Sales Associates and Customers, addressing their inquiries and concerns efficiently.</p><p>• Coordinate with suppliers regarding invoice-funding status, purchase order and account reconciliation.</p><p>• Manage pending files meticulously, including documentation, UCC’s, insurance and follow-ups for UCC, titles, and other documents.</p><p>• Validate the economics of transactions, tailored to the specifications and requirements of each transaction.</p><p>• Handle the processing and booking of lease and loan transactions on the lease & loan servicing system for funding.</p><p>• Assemble loan and lease packages, verifying calculations, rates, signatures, and dates on each document, preparing document checklists, obtaining subordination agreements, and filing UCC financing statements.</p><p>• Confirm that all documents are complete and ready prior to funding.</p><p>• Undertake additional projects as assigned by the Manager.</p>
<p><em>The salary range for this position is $75,000-$95,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Financial planning and analysis position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1) The pay rates are above what their top competitors pay their employees</p><p>2) They have higher bonus structures</p><p>3) There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4) The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5) And more…</p><p><br></p><p><strong>ROLE OVERVIEW</strong></p><ul><li>Assist in building a best-in-class FP&A and Reporting process by developing, standardizing, maintaining and driving continuous improvement of all financial tools and planning processes</li><li>Develop deep understanding of the underlying operations and drivers for the budgets. Assist in the annual budgeting process including guidelines, systems and tools, change tracking and review and approval</li><li>Collaborate with the team regarding system enhancements, and maintenance of Adaptive Insights/Workday, the company's budgeting & forecasting tool</li><li>Maintain executive leadership reporting</li><li>Support Management Accounting team for reporting needs</li><li>Track financial results that will deliver insight and recommendations to our executive leadership for strategic and operational planning decisions</li><li>Contribute to the consolidation and analysis of management reporting results, monthly forecasts, and quarterly updates for senior leadership</li><li>Collaborate internally with other departments to strategize, troubleshoot issues, and support any needs they may have.</li></ul><p><br></p>
<p>We are looking for a skilled and dependable Help Desk Analyst II to join our team in Chicago, Illinois. This <strong><u>part-time</u></strong> role requires on-site presence and is designed as a contract-to-permanent opportunity, offering the potential for long-term growth. The ideal candidate will provide Tier 2 IT support while demonstrating strong technical expertise and attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 2 technical support for hardware, software, and networking issues to ensure smooth operations.</p><p>• Troubleshoot and resolve problems related to Microsoft Windows 10 systems and Active Directory.</p><p>• Manage service desk tickets efficiently, ensuring timely resolutions and accurate documentation.</p><p>• Provide support for mobile device management, ensuring devices are configured and operating effectively.</p><p>• Collaborate with team members to address IT concerns and implement solutions that align with business needs.</p><p>• Maintain a detail-oriented and courteous approach while assisting end-users with technical problems.</p><p>• Follow established protocols and procedures to ensure consistent and reliable IT support services.</p><p>• Monitor and report recurring issues, offering recommendations to improve processes and prevent future problems.</p><p>• Stay updated on emerging IT trends and technologies to enhance support capabilities.</p><p>• Ensure compliance with company policies and security standards in all IT-related tasks.</p>
We are looking for a skilled Help Desk Analyst II to join our team in Sacramento, California. In this long-term contract role, you will provide technical support for various systems and applications, ensuring smooth operations and resolving issues efficiently. This position requires on-site work in a secure environment, with adherence to safety protocols.<br><br>Responsibilities:<br>• Provide technical assistance and troubleshooting for virtual desktops, including Citrix-based systems and related applications.<br>• Utilize ticketing systems to manage and resolve user issues, with training provided for specific platforms as needed.<br>• Support and maintain hardware such as Wyse thin clients, HP printers, and Fujitsu 7160 scanners.<br>• Perform sanitization and safety measures while working in secure environments, ensuring compliance with health protocols.<br>• Manage IT call center operations, responding to inquiries during designated hours, Monday through Friday.<br>• Assist with the setup, configuration, and maintenance of PC desktops and workstations.<br>• Deliver training and guidance to users on court-specific applications and tools.<br>• Collaborate with team members to optimize system performance and minimize downtime.<br>• Conduct regular checks and updates to ensure systems are running efficiently.<br>• Provide documentation and reports on technical issues and resolutions.
We are looking for a skilled and motivated Help Desk Analyst II to join our team in King of Prussia, Pennsylvania. In this contract-to-permanent position, you will provide technical support for end users and ensure the functionality and security of hardware, software, and peripherals within our organization. If you excel in troubleshooting, have a proactive approach to problem-solving, and enjoy working in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Manage helpdesk tickets, prioritize tasks, and resolve incidents efficiently.<br>• Deliver both onsite and remote technical assistance for end users, including support for hardware, software, and peripherals.<br>• Offer guidance and troubleshooting for Office 365 applications to enhance user experience.<br>• Ensure all systems meet security and patch requirements, including antivirus and web filtering compliance.<br>• Set up and support audio-visual systems in corporate environments.<br>• Maintain accurate asset management records for mobile devices, desktops, and laptops.<br>• Configure and troubleshoot network issues in Windows, Apple, and Citrix environments, including wired and wireless setups.<br>• Collaborate with vendors, such as internet service providers and audio/video contractors, to manage services effectively.<br>• Document procedures, system changes, and resolutions in the helpdesk ticketing system to maintain accurate records.<br>• Participate in project tasks and provide suggestions to improve processes and workflows.
<p>Robert Half is hiring an Information Security Manager for our client in Southern Wisconsin. This role will own and advance their enterprise cybersecurity program. This role blends strategy, governance, and operational leadership, with a strong emphasis on risk management and compliance.</p><p><br></p><p>You’ll serve as the primary driver of security maturity across the organization. You're setting direction, managing risk, guiding audits, and ensuring security is embedded into systems, projects, and everyday operations.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Own the organization’s information security program, including policies, controls, and risk framework</li><li>Lead cybersecurity governance and compliance efforts across industry-standard frameworks</li><li>Manage the security risk register and present mitigation strategies to leadership</li><li>Oversee day-to-day security operations performed by IT staff (monitoring, vulnerability management, control implementation)</li><li>Plan and execute annual security roadmaps and improvement initiatives</li><li>Coordinate internal and external audits and maintain audit readiness</li><li>Act as senior lead for security incidents, including escalation, communication, and post-incident reviews</li><li>Ensure security requirements are incorporated into IT systems, cloud platforms, and major technology initiatives</li><li>Provide guidance on high-risk or critical operational systems when security involvement is required</li><li>Lead vendor security assessments and ongoing third-party risk monitoring</li><li>Respond to customer security inquiries and contractual cybersecurity requirements</li><li>Deliver executive-level reporting on security posture, risks, and program progress</li><li>Oversee security awareness training and promote a strong security culture across the workforce</li></ul><p><br></p>
<p>ongoing development and management of our security program, responsible for establishing and executing our enterprise information security strategy, ensuring governance, risk management, compliance, and operational excellence across all offices.</p><p><br></p><ul><li>Develop and maintain security strategy, policies, and risk governance aligned with business objectives</li><li>Ensure compliance with NIST 800-171, CMMC, and client-driven requirements</li><li>Manage identity and access governance (hybrid AD/Entra), enforcing least privilege and Zero Trust principles</li><li>Optimize and integrate security technology stack (Fortinet, Microsoft Defender E5, Arctic Wolf MDR/SOCaaS, Intune/MEM, KnowBe4)</li><li>Lead security awareness, culture, and firmwide training initiatives</li><li>8+ years in information security</li><li>Experience managing enterprise security programs and operational security tools</li><li>Demonstrated expertise with NIST 800-171, CMMC, MDR/SOC providers, and enterprise tooling</li><li>Excellent executive communication, collaboration and stakeholder management skills</li></ul><p><br></p><p>Excellent benefits including MDV, 401k +match</p><p>Salary: $150 - $178k + bonus</p><p>Hybrid in Portland, OR</p><p><br></p>
We are looking for a dedicated Help Desk Analyst I to join our team on a long-term contract basis in Reston, Virginia. This position involves providing technical support for hardware and software issues, as well as troubleshooting basic network problems. The ideal candidate will have a proactive approach to resolving tickets and ensuring smooth IT operations.<br><br>Responsibilities:<br>• Respond to and resolve day-to-day technical support requests, including hardware and software-related issues.<br>• Troubleshoot Wi-Fi connectivity problems and provide efficient solutions.<br>• Manage password resets and assist users with account recovery.<br>• Perform light Active Directory tasks, such as user account modifications.<br>• Triage and escalate complex tickets to higher-level support teams.<br>• Maintain detailed records of support activities and ticket resolutions.<br>• Assist in diagnosing and resolving basic networking issues.<br>• Provide exceptional customer service while addressing user concerns.<br>• Identify recurring issues and suggest improvements to prevent future occurrences.<br>• Collaborate with team members to ensure seamless IT operations across the organization.
<p>We are looking for a skilled Help Desk Analyst I to join our team in Alameda, California. This Help Desk Analyst I long-term contract position offers an excellent opportunity to provide technical support and ensure seamless operations across various systems and technologies. The ideal Help Desk Analyst I candidate will have expertise in troubleshooting and configuring hardware and software while delivering exceptional customer service. The Help Desk Analyst I role is for a long term contract and is an onsite position out of Almeda, Ca. </p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for Android devices, Apple products, and other hardware systems.</p><p>• Manage Active Directory accounts and permissions to ensure secure access.</p><p>• Configure and deploy EO/IR systems to meet operational requirements.</p><p>• Perform database management tasks, including updates and maintenance.</p><p>• Assist with hardware installations and configuration management processes.</p><p>• Support software deployments and ensure compatibility across systems.</p><p>• Deliver prompt and effective solutions to end-user concerns.</p><p>• Document technical procedures and resolutions to maintain a knowledge base.</p><p>• Collaborate with team members to improve system efficiency and reliability.</p>
<p>Oklahoma City, OK – Ongoing Project** </p><p>Position Overview </p><p>We are seeking a reliable and customer‑focused Helpdesk Support Technician (Level 1–2) to provide onsite technical assistance for an ongoing project in Oklahoma City. The ideal candidate will have hands-on experience supporting end users in a Windows-based environment, managing service requests through a ticketing system, and delivering prompt, detail oriented customer service. </p><p> Key Responsibilities Provide onsite technical support for desktops, laptops, printers, and peripheral devices. Troubleshoot and resolve issues related to: Windows OS (Windows 10/11) Microsoft 365 applications Network connectivity Hardware performance User account and access management (Active Directory) Log, track, and resolve support tickets using an internal IT ticketing system (ServiceNow, Jira, Freshservice, or similar). Assist with new user onboarding, workstation setup, and device configurations. Support end users with software installations, updates, and general technical guidance. Escalate complex issues to Level 3/System Admin teams when required. Maintain documentation for troubleshooting steps, technical procedures, and asset records. Deliver excellent customer service with strong communication skills for in‑person support.</p><p><br></p>
<p>We are looking for a proactive and detail-oriented Business Operations Analyst to join our team on a long-term contract basis in Allentown PA . This role involves supporting daily treasury operations, including cash management, reconciliation, and financial analysis. The ideal candidate will have strong communication skills, a background in accounting or finance, and the ability to work collaboratively in a hybrid office environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily cash operations, including payment processing, system controls, and settlement cycles.</p><p>• Assist with short-term investment and borrowing decisions in alignment with company policies.</p><p>• Investigate and resolve variances in reconciliation accounting and treasury systems.</p><p>• Maintain banking access and account controls while collaborating with banking partners.</p><p>• Conduct verification reviews to monitor controls and detect potential fraud.</p><p>• Provide guidance and support to internal users on treasury processes and systems.</p><p>• Prepare cash accounting reports and assist with financial analysis as needed.</p><p>• Coordinate with internal and external auditors to ensure compliance with cash control standards.</p><p>• Monitor short-term debt, liquidity, and cash forecasting activities.</p><p>• Handle sensitive financial records and ensure their confidentiality.</p>
<p>A public-sector organization is seeking an Application Support Analyst to provide day‑to‑day operational support for internal application systems and end‑user technology. This role focuses on maintaining desktop environments, administering third‑party software, supporting business applications, and ensuring reliable operation of computer hardware, peripherals, and operating systems. The position requires a self‑motivated professional who can work independently, manage multiple tasks, and coordinate with external vendors when needed.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Support and maintain a Microsoft‑based desktop environment, including installation, configuration, and troubleshooting of computers, printers, and related peripherals.</li><li>Administer and support vendor‑provided application systems used across the organization.</li><li>Perform operating system installation, configuration, updates, and issue resolution.</li><li>Assist with job scheduling, documentation, and routine operational tasks for application software.</li><li>Provide end‑user support, training, and guidance to ensure effective use of technology resources.</li><li>Install and maintain digital display equipment as needed.</li><li>Utilize scripting tools such as PowerShell to automate tasks and improve efficiency.</li><li>Serve as a liaison between internal teams and external vendors to resolve technical issues.</li><li>Maintain accurate records of work activities using established ticketing and change‑management processes.</li><li>Support organizational needs during emergency situations as part of an emergency‑critical role.</li></ul><p><br></p>
<p>We are looking for an IT Admin to join our client's team on contract to permanent basis in Boston, Massachusetts. In this role, you will be responsible for supporting and enhancing IT systems while providing hands-on assistance to employees. This position requires a proactive approach to problem-solving and the ability to deliver exceptional technical solutions in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver responsive and detail-oriented IT support to address user needs and business demands.</p><p>• Administer and maintain back-office systems, including servers, storage, and networking solutions.</p><p>• Manage and oversee SaaS-based applications such as Office 365, Slack, and Zoom.</p><p>• Develop and document efficient processes for onboarding and offboarding employees.</p><p>• Perform hardware inventory management to ensure timely availability for user needs.</p><p>• Provide remote assistance for networking, storage, and systems administration tasks.</p><p>• Foster strong relationships with internal stakeholders to enhance collaboration and support.</p><p>• Independently resolve technical issues, conduct root cause analysis, and implement preventive measures.</p><p>• Communicate effectively across teams and stakeholders to ensure clarity and alignment.</p><p>• Author and share detailed documentation for both user education and IT operations. </p>
Robert Half is looking for a programmer analyst who combines a real passion for formulating and defining systems scope and objectives with an understanding of software and applications programming and industry requirements. Through research and fact-finding, you'd make recommendations for developing or modifying applications or databases. What you get to do every single day · Build and test programming changes for each phase of systems development prior to implementation. Writes test cases and expected results. Reviews results for conformance to requirements. May plan simple tests or a defined subset of a larger system test. May make recommendations for acceptance/rejection if requirements are not all met · Analyzes user requests for systems changes or improvements. Documents functional requirements and assesses cost, feasibility and utility. Develops recommendation as to how, when or whether to proceed with making the changes · Acts as the in-house guide on applications, systems and/or processes to internal clients in identifying and resolving, processing/reporting programming problems. Consultation can take the form of trouble shooting and/or education · Provides ongoing training and assistance for end users and other partner groups for a particular application, system or process · Analyzes processing procedures. Develops recommendations for improvements · Builds and maintains dictionaries for applications and systems support by the analyst · Analyzes and documents issues. Works with other programmers to correct code problems · Assists in the developing communication content for specific system changes being implemented in production
<p><strong>About the Role:</strong></p><p>Are you fluent in RPG, CL, and the mystical language of green screens? Do you dream in fixed-format code and occasionally wonder why the AS400 is still running everything important in the world? If so, we need you!</p><p><strong>Responsibilities:</strong></p><ul><li>Develop, maintain, and enhance AS400 applications (because yes, they still exist—and they’re mission-critical).</li><li>Collaborate with business teams to turn requirements into elegant, old-school magic.</li><li>Debug issues like a detective in a world where the clues are all in uppercase.</li></ul><p><strong>Requirements:</strong></p><ul><li>Strong experience with AS400/iSeries programming (RPG, CL, DB2).</li><li>Ability to work independently and occasionally explain to younger developers what a “green screen” is.</li><li>A sense of humor—because you’ll need it when someone asks, “Can’t we just move this to the cloud?”</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Competitive salary and benefits.</li><li>Work with technology that’s older than some of your coworkers—but still more reliable.</li><li>Be the hero who keeps the legacy alive while everyone else is chasing microservices.</li></ul><p><strong>Apply Today!</strong></p><p>If you’re ready to keep the AS400 humming and prove that old-school is still cool, send us your resume. Bonus points if you can tell us your favorite RPG joke.</p>