<p>The Accounting Analyst is responsible for reviewing financial data, performing detailed analyses, and supporting the accuracy and integrity of financial reporting. This role interprets financial information, prepares analytical reports, supports budgeting and forecasting activities, and ensures compliance with accounting standards and organizational policies. Accounting Analysts collaborate with cross‑functional teams to provide insights that inform business decisions and improve financial processes.</p>
<p><strong>Position Overview</strong></p><p> We are seeking a detail-oriented Entry-Level Accounting Analyst to support daily accounting operations and assist the finance team with a variety of administrative and analytical tasks. This role is ideal for someone early in their accounting career who is eager to gain hands-on experience in accounts payable, accounts receivable, reconciliations, and financial reporting while working in a collaborative environment.</p><p><br></p><p><strong>Responsibilities</strong></p><p>• Assist with accounts payable and accounts receivable processes, including invoice processing, payment tracking, and transaction recording.</p><p>• Support the preparation of billing statements and help ensure accuracy and adherence to organizational guidelines.</p><p>• Assist with reconciling payroll accounts and other financial records under the guidance of senior accounting staff.</p><p>• Help perform account reconciliations and assist in researching and resolving discrepancies.</p><p>• Provide administrative support for grant accounting activities, including tracking expenditures and maintaining documentation.</p><p>• Assist with processing purchase orders and preparing journal entries as directed by the accounting team.</p><p>• Compile and organize financial data to support reporting and internal analysis.</p><p>• Collaborate with team members and other departments to ensure accurate financial documentation and processes.</p><p>• Maintain organized financial records and ensure compliance with company policies and accounting standards.</p><p>• Provide support during financial reporting cycles, audits, and other accounting projects as needed.</p>
<p>We are looking for a skilled Accounting Analyst to join our team. In this position, you will play a key role in ensuring accurate financial reporting, managing fixed asset accounting, and supporting compliance processes. This is an excellent opportunity for a detail-oriented individual to contribute to a dynamic organization and grow their expertise in corporate accounting.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and deliver accurate financial reports in line with regulatory and organizational standards.</li><li>Analyze balance sheets and income statements to ensure compliance and identify potential issues.</li><li>Advise sales teams on accounting procedures and tax implications to support business decisions.</li><li>Manage fixed asset transactions, depreciation schedules, and related reporting.</li><li>Oversee fixed asset budgeting and coordinate physical inventory counts to maintain records.</li><li>Collaborate with auditors and internal teams to facilitate annual audits and resolve any discrepancies.</li><li>Develop and implement process improvements to enhance efficiency within financial systems.</li><li>Monitor operational metrics to ensure compliance and identify areas for improvement.</li><li>Plan and execute compliance projects, addressing deficiencies and implementing remediation strategies.</li><li>Review and finalize audited financial statements in collaboration with internal and external stakeholders.</li></ul><p>For immediate consideration, please contact Dennis at 925-271-4809</p>
<p>Are you ready to take your accounting career to the next level with a fast-growing and collaborative finance team? We’re working with a standout company in White Plains on a permanent Bookkeeping opportunity and this is a team that truly values growth, innovation, and work-life balance.</p><p><br></p><p>Why You’ll Want This Role:</p><p><br></p><p>Flexible Hybrid Schedule: 3 days in the office, 2 days work from home</p><p>Robust Benefits: Medical/Dental/Vision coverage, 401k with a 3% match after 1 year (immediate contributions allowed)</p><p>Paid Time Off: Enjoy 12 major holidays plus a competitive PTO structure</p><p>Collaborative Team: Join a group passionate about excellence, teamwork, and personal development</p><p><br></p><p>Who You Are for the Role:</p><p>Motivated to build your finance and accounting career in a dynamic, fast-paced environment</p><p>Tech-savvy with large ERP software experience; NetSuite a plus, but not required</p><p>Comfortable working with multiple internal and external stakeholders</p><p>Adaptable, detail-oriented, and dedicated to continuous learning and process improvement</p>
<p>We are looking for a detail-oriented Accounting Analyst to join our team in Green Bay, Wisconsin. In this role, you will collaborate with various departments to deliver insightful financial reports and analyses that support strategic decision-making. This position requires a strong background in accounting, particularly within the manufacturing industry, and a commitment to accuracy and confidentiality.</p><p><br></p><p>Responsibilities:</p><p>• Generate and analyze financial reports to support decision-making across departments.</p><p>• Participate in the month-end closing process, ensuring all transactions are accurately recorded.</p><p>• Reconcile intercompany accounts and balances to maintain financial integrity.</p><p>• Conduct cost accounting analysis and provide comprehensive reports.</p><p>• Manage the consolidation process during monthly financial closings.</p><p>• Assist in preparing the annual budget and support year-end financial activities.</p><p>• Collaborate on audit procedures to ensure compliance and accuracy.</p><p>• Utilize advanced report-writing tools to extract and present data effectively.</p><p>• Address complex financial issues with a solution-driven approach.</p><p>• Perform additional tasks as necessary to fulfill the role's responsibilities.</p>
We are looking for a detail-oriented Accounting Analyst to join our team in Memphis, Tennessee. This long-term contract position offers an excellent opportunity to apply your expertise in accounts payable and analytical skills in a dynamic corporate environment. The ideal candidate will excel in managing payment processes, creating purchase orders, and utilizing advanced Excel functions to enhance operational efficiency.<br><br>Responsibilities:<br>• Manage accounts payable processes, ensuring accuracy and compliance with corporate treasury requirements.<br>• Utilize advanced Excel functions, including pivot tables, VLOOKUPs, HLOOKUPs, XLOOKUPs, and formulas, to perform detailed financial analysis.<br>• Create and process purchase orders with precision and adherence to company policies.<br>• Collaborate with the treasury department to align payment processing standards with organizational goals.<br>• Ensure timely and accurate follow-through on payment procedures and vendor transactions.<br>• Provide support for automation initiatives to streamline accounts payable operations.<br>• Leverage expertise in D365 to navigate and optimize financial systems.<br>• Identify and resolve discrepancies in payment processes to maintain efficiency.<br>• Prepare detailed reports and analyses to support decision-making processes.<br>• Work closely with team members to improve workflows and enhance overall productivity.
<p>We are looking for an experienced Accounting Analyst to join our team in Honolulu, Hawaii. This is a long-term contract position offering the opportunity to work on diverse accounting tasks and gain valuable experience in a dynamic environment. The ideal candidate will bring expertise in financial analysis, reconciliation, and billing functions to support the organization's accounting operations. To learn more about this role, please call us at 808-531-0800. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements.</p><p><br></p><p>Responsibilities:</p><p>• Prepare accurate and timely financial statements and perform detailed financial analyses.</p><p>• Review and validate journal entries to ensure compliance with accounting standards.</p><p>• Reconcile accounts and resolve discrepancies to maintain accurate financial records.</p><p>• Generate comprehensive reports to support decision-making processes.</p><p>• Manage billing functions, including payment requests and invoicing, to ensure smooth transactions.</p><p>• Collaborate with team members and other departments to address accounting-related inquiries.</p><p>• Maintain organized and up-to-date documentation for audits and internal reviews.</p><p>• Utilize accounting software, such as QuickBooks Online, to streamline operations and reporting.</p><p>• Perform data analysis using Microsoft Excel to create pivot tables and execute formulas.</p><p>• Ensure adherence to company policies and regulatory requirements in all accounting practices.</p>
<p> We are seeking an <strong>IT Business Analyst</strong> to bridge the gap between business stakeholders and technical teams by gathering requirements, analyzing business processes, and supporting the delivery of technology solutions. This role will work closely with cross-functional teams to identify system improvements, document requirements, and ensure successful implementation of IT initiatives. The ideal candidate has strong experience in <strong>requirements gathering, system analysis, and supporting technology projects</strong> in a collaborative environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Partner with business stakeholders to <strong>gather, document, and analyze business and technical requirements</strong>.</li><li>Translate business needs into <strong>functional specifications and system requirements</strong> for development and IT teams.</li><li>Analyze existing business processes and identify <strong>opportunities for system improvements and efficiencies</strong>.</li><li>Support <strong>system implementations, upgrades, and integrations</strong>.</li><li>Create and maintain documentation including <strong>business requirements, workflows, and process maps</strong>.</li><li>Collaborate with developers, QA teams, and project managers to ensure requirements are clearly understood and delivered.</li><li>Assist with <strong>testing activities</strong>, including test case development and validation of system functionality.</li><li>Support issue resolution, system troubleshooting, and ongoing enhancements.</li><li>Communicate project progress, risks, and requirements with stakeholders across the organization.</li></ul><p><br></p>
Hours: part-time 15-20 hours per week<br>Level 1 tasks - Onboarding tasks (permissions, etc.), hardware deployment, ordering hardware, inventory management, basic troubleshooting<br>3 days per week<br>Ideally the candidate will have exp with Windows, Mac, and Chromebooks.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in New York, New York. As part of this long-term contract position, you will play a vital role in ensuring seamless IT support and troubleshooting for our organization. This role is ideal for someone with a strong technical background and excellent problem-solving skills.<br><br>Responsibilities:<br>• Provide first-level technical support to users by addressing hardware, software, and network-related issues.<br>• Manage and resolve service desk tickets efficiently while maintaining timely communication with end-users.<br>• Perform basic troubleshooting for Windows environments, identifying and resolving technical problems.<br>• Administer and maintain Active Directory, including user account setups and modifications.<br>• Assist with the installation, configuration, and updates of Windows 10 operating systems.<br>• Ensure the proper functioning of IT systems by monitoring performance and implementing necessary fixes.<br>• Document and track all support activities to maintain accurate records and improve processes.<br>• Collaborate with team members to escalate and resolve complex technical issues.<br>• Deliver exceptional customer service by providing clear guidance and support to users.<br>• Maintain compliance with organizational IT policies and procedures.
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team on a contract basis in Montgomery, Illinois. This role involves providing technical assistance to both warehouse and office users, ensuring seamless IT operations. The ideal candidate will have a strong background in user support across various levels and expertise in hardware, networking, and software troubleshooting.<br><br>Responsibilities:<br>• Deliver technical support for employees in both office and warehouse settings, addressing hardware, software, and network-related issues.<br>• Respond promptly to user IT requests, logging and managing them through the ticketing system.<br>• Configure and troubleshoot Windows 10/11 laptops, desktops, mobile devices, printers, and network devices.<br>• Administer and resolve basic issues with Microsoft 365, ensuring smooth functionality.<br>• Order and set up IT equipment for end users, maintaining accurate inventory records.<br>• Create and update technical documentation to assist users and improve IT processes.<br>• Promote cyber security best practices among users, ensuring adherence to company policies.<br>• Provide expertise in warehouse systems, including packing, labeling, and printing equipment.<br>• Collaborate with team members to resolve complex IT issues and improve system performance.<br>• Support additional technologies such as Axis Camera Station, EnGenius WiFi access points, and Synology systems when needed.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Cambridge, Massachusetts. In this role, you will provide technical assistance and support to end-users, ensuring smooth operations across hardware, software, and system platforms. This is a long-term contract position offering the opportunity to work onsite and contribute to a dynamic environment within the health and biotech industry.<br><br>Responsibilities:<br>• Provide onsite desktop support, addressing technical issues and ensuring optimal system functionality.<br>• Assist users at IT kiosks with troubleshooting and resolving hardware or software concerns.<br>• Manage and support Windows operating systems, including configuration and updates.<br>• Utilize Office 365 tools to support end-user needs and resolve application-related issues.<br>• Administer Active Directory tasks, such as user account management and permissions.<br>• Work with Azure platforms to support IT infrastructure requirements.<br>• Respond to service desk tickets to resolve technical issues efficiently and effectively.<br>• Perform basic troubleshooting across hardware and software platforms to ensure seamless operations.<br>• Collaborate with team members to identify and implement process improvements.<br>• Maintain accurate records of issues and resolutions to enhance support services.
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team in Wilmington, Delaware. This long-term contract position is ideal for a tech-savvy individual with a strong background in mobile device management and IT support. The role involves ensuring seamless operations of mobile technologies while adhering to security policies and compliance standards.<br><br>Responsibilities:<br>• Configure, deploy, and update mobile devices to support organizational needs.<br>• Enforce security policies and ensure compliance across all mobile platforms.<br>• Provide technical troubleshooting and support for mobile device issues.<br>• Monitor device usage and performance, generating reports to inform decision-making.<br>• Develop and deliver user training materials and documentation on mobile device usage.<br>• Procure and manage inventory for mobile devices and related equipment.<br>• Stay informed on the latest iOS and Android enterprise features and industry trends.<br>• Manage relationships with third-party vendors, ensuring service level agreements are met.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis in Fremont, California. In this role, you will provide comprehensive technical support to both onsite and remote users, ensuring smooth operation of systems and addressing technical issues efficiently. This position requires a proactive individual with a solid background in troubleshooting, system setups, and user support across diverse software and hardware platforms.<br><br>Responsibilities:<br>• Provide technical assistance to end users, resolving issues related to operating systems, applications, and hardware.<br>• Manage and maintain Active Directory accounts, ensuring proper permissions and access levels.<br>• Troubleshoot and resolve problems with Windows 10 and other Microsoft Windows systems.<br>• Support mobile devices, including iOS and Android, ensuring seamless functionality and connectivity.<br>• Configure and deploy computers for users, including both Windows and macOS operating systems.<br>• Handle service desk tickets, prioritizing and addressing user requests promptly.<br>• Assist with basic networking and server-related tasks to ensure system reliability.<br>• Utilize mobile device management systems to oversee and administer user devices.<br>• Deliver support to both in-office and remote users, ensuring consistent service and communication.<br>• Provide guidance and training to users to enhance their understanding and utilization of technology tools.
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Los Angeles, California. In this long-term contract position, you will play a critical role in providing technical assistance and support to end-users while ensuring seamless operation of IT systems. This role is ideal for someone with a strong background in troubleshooting, system administration, and customer service.<br><br>Responsibilities:<br>• Provide technical support to resolve hardware, software, and network-related issues for users.<br>• Manage and maintain Active Directory accounts, including creating, modifying, and disabling users.<br>• Perform diagnostics and troubleshooting for Microsoft Windows systems, ensuring functionality and performance.<br>• Respond to and resolve service desk tickets promptly, maintaining accurate documentation of all actions taken.<br>• Assist with the setup, configuration, and maintenance of Windows 10 devices and related peripherals.<br>• Collaborate with team members to identify and implement improvements to IT processes.<br>• Deliver exceptional customer service by addressing user concerns and providing clear guidance.<br>• Monitor system performance and report any potential issues to the appropriate teams.<br>• Ensure compliance with organizational IT policies and procedures.<br>• Support the installation and updates of software applications while minimizing disruptions to users.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Atlanta, Georgia. In this role, you will act as the primary technical resource, ensuring the smooth operation of IT services while supporting broader organizational initiatives. Your advanced technical expertise and strong communication skills will foster collaborative relationships between IT and business units, driving efficient service delivery and continuous improvement.<br><br>Responsibilities:<br>• Provide timely and effective technical support to resolve escalated issues for both remote and on-site employees.<br>• Act as a subject matter expert, offering guidance on IT services and capabilities while addressing business-specific needs.<br>• Ensure proper functioning of video conferencing solutions, localized printing, and other on-site services.<br>• Monitor on-premises IT infrastructure to identify and address potential issues proactively.<br>• Manage endpoint provisioning and administration, ensuring devices are configured and maintained efficiently.<br>• Maintain inventory of IT equipment, performing asset management activities as needed.<br>• Support employee IT services, including onboarding, offboarding, and workstation relocations.<br>• Participate in incident, problem, request, and knowledge management practices to maintain consistent service delivery.<br>• Develop documentation and processes to reduce incidents and enhance service desk efficiency.
<p><strong>Primary Responsibilities</strong></p><ul><li>Diagnose, troubleshoot, and perform minor PC hardware repairs (RAM replacement, SSD cloning/replacement, basic troubleshooting, etc.).</li><li>Assist with software installation, configuration, and routine system maintenance.</li><li>Support Mac, Windows, and Linux operating systems, including basic configuration, troubleshooting, and user assistance.</li><li>Communicate technical issues clearly and professionally to users with varying levels of technical expertise.</li><li>Collaborate with team members to resolve technical problems efficiently.</li><li>Escalate complex technical issues when appropriate and assist with follow‑up and resolution.</li><li>Cultivate foundational knowledge and strong interest in object‑oriented, web‑driven development, with exposure to JavaScript, C#, HTML, SQL, and PHP.</li><li>Stay current with emerging technologies, tools, and best practices through self‑learning and on‑the‑job training.</li></ul><p><strong>Job Requirements</strong></p><ul><li>Basic hands‑on experience with PC hardware repair and troubleshooting.</li><li>Familiarity with multiple operating systems (Windows, macOS).</li><li>Strong customer service skills and a positive, professional attitude.</li><li>Education: High School Diploma or equivalent required.</li><li>Strong verbal and written communication skills.</li><li>Enjoys collaborating with others to achieve shared goals.</li><li>Exceptional organization skills, both professionally and personally.</li><li>Basic math and computer skills required.</li><li>Must pass drug and background screenings.</li></ul>
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Emigsville, Pennsylvania. This role requires expertise in Infor Syteline, Factory Track, and advanced reporting tools, as well as a strong background in system administration and troubleshooting. The ideal candidate will be dedicated to providing reliable technical support and developing solutions that enhance business processes.<br><br>Responsibilities:<br>• Administer and maintain Infor Syteline multi-tenant and multisite environments, ensuring optimal performance and reliability.<br>• Provide direct support and troubleshooting for Factory Track, including ShopFloor and mobility applications.<br>• Develop and manage Infor Birst spaces and dashboards, utilizing Syteline data through Infor Datalake for advanced reporting.<br>• Create custom reports and flexforms in Syteline, using compiled assemblies to meet organizational needs.<br>• Oversee system administration for Infor and Syteline, including finite supply chain and user support.<br>• Develop solutions using Mongoose, including stored procedures and custom methods, to address specific business requirements.<br>• Design and implement new forms, scripts, and methods in Syteline's Event System to streamline processes.<br>• Administer Rhythm eComm systems, including credit card integration for Syteline.<br>• Collaborate with teams to ensure effective system functionality and resolve technical issues promptly.
Technical Support Team Lead<br>Location: Auburn, NH<br>Level: Experienced / Non‑Manager<br>Overview<br>The Technical Support Team Lead provides day‑to‑day operational oversight and acts as an extension of the Technical Support Manager. This role helps coordinate NOC/Technical Support activities, ensures SLA adherence, manages escalations, and drives consistency across support and remote monitoring operations related to customer wireless/DAS environments.<br>The Team Lead serves as a key decision point during daily operations, guiding team members, monitoring ticket flow, and ensuring timely communication and issue resolution.<br>Key Responsibilities<br><br>Support daily management of support operations, including ticket queues, monitoring tasks, and incident response.<br>Provide operational leadership to ensure work is prioritized in line with SLAs and business needs.<br>Serve as a primary escalation point for high‑priority or high‑impact customer issues.<br>Monitor SLA compliance, response times, and overall support quality.<br>Coordinate workload distribution and coverage during business hours and critical events.<br>Provide direction, guidance, and mentoring to support team members.<br>Track and manage critical customer issues through resolution, including communication and follow‑up.<br>Collaborate with internal teams (Development, DevOps, QA) to drive timely issue resolution.<br>Assist with refining and documenting support processes, workflows, and operational standards.<br>Contribute to reporting on support effectiveness, incident trends, SLA risks, and recurring issues.<br>Participate in post‑incident reviews and help identify corrective and preventative actions.<br>Ensure customer communications are clear, timely, and consistent.<br>Handle customer data, including PII, with appropriate security practices.<br>Work additional hours as needed to support SLA‑driven or time‑sensitive events.<br><br>Requirements<br><br>Degree in Computer Science, IT, Engineering, or equivalent experience.<br>5+ years in technical support, NOC operations, or software support.<br>Experience in a lead, senior, or acting supervisory capacity within a support organization.<br>Strong understanding of support operations, escalation management, SLAs, and customer‑impact prioritization.<br>Working knowledge of networking concepts, Linux systems, and software support workflows.<br>Proven ability to make operational decisions without direct managerial authority.<br>Strong organizational skills and ability to manage competing priorities.<br>Excellent verbal and written communication.<br>Ability to work independently while aligning with leadership direction.<br>High degree of flexibility and stress tolerance.
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. In this role, you will provide high-quality technical support to end users while contributing to the stability and improvement of IT systems. Based in Waltham, Massachusetts, this position requires a blend of technical expertise, problem-solving abilities, and excellent communication skills to ensure seamless IT operations.<br><br>Responsibilities:<br>• Deliver Tier 1 and Tier 2 technical support for hardware, software, identity, and collaboration tools.<br>• Diagnose and resolve issues related to Windows and macOS devices, Microsoft 365 applications, and mobile devices.<br>• Perform user lifecycle management tasks, including onboarding, access updates, and offboarding.<br>• Configure, provision, and support laptops, mobile devices, and peripherals.<br>• Maintain accurate records of IT assets and devices.<br>• Administer and support core IT platforms such as Microsoft 365 and endpoint management systems.<br>• Investigate recurring issues, identify root causes, and propose solutions for operational improvements.<br>• Collaborate with Infrastructure and Security teams to implement fixes and preventive measures.<br>• Develop and update knowledge base articles and runbooks to standardize processes.<br>• Assist with testing and deployment of system updates and enhancements.
<p>We are looking for a Help Desk/Desktop Support Analyst to provide expert technical assistance to operational teams in Memphis, Tennessee. This long-term contract position requires a proactive, detail-oriented individual with strong troubleshooting skills to ensure smooth workflow navigation and system functionality. You will play a key role in addressing technical issues, monitoring system performance, and reinforcing user training for optimal results.</p><p><br></p><p>Responsibilities:</p><p>• Deliver on-site technical support to users, assisting with login issues, workflow navigation, and system functionality.</p><p>• Diagnose and resolve technical problems, escalating unresolved issues to the appropriate command center or leadership team.</p><p>• Track and document system performance, identifying common user concerns and trends that require additional training.</p><p>• Reinforce training efforts by guiding end users in adopting new workflows and best practices.</p><p>• Actively participate in daily meetings, huddles, and updates to align with project objectives.</p><p>• Communicate effectively with users to minimize disruptions and maintain a positive work environment.</p><p>• Provide support during system go-live periods, ensuring smooth transitions and addressing immediate concerns.</p><p>• Utilize tools like Active Directory and Microsoft Windows 10 for troubleshooting and resolving service desk tickets.</p>
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. This position is based in New York, New York, and involves providing IT support to end users, primarily working with remote teams while managing onsite hardware logistics. The ideal candidate will have a customer-focused mindset and be adept at troubleshooting both macOS and Windows systems.<br><br>Responsibilities:<br>• Deliver Level 1 and Level 2 IT support to predominantly remote users, ensuring timely resolution of technical issues.<br>• Diagnose and resolve hardware, operating system, and application problems on macOS and Windows laptops.<br>• Manage identity and access tools, such as Okta, to ensure secure user access.<br>• Track and update service tickets using Jira Service Desk while maintaining thorough documentation.<br>• Provide support for Google Workspace applications, including Gmail, Drive, and Calendar, and perform basic administrative tasks.<br>• Conduct basic network troubleshooting, addressing Wi-Fi and connectivity issues as they arise.<br>• Handle shipping, receiving, configuration, and tracking of laptops and peripherals to ensure accurate inventory management.<br>• Assist with onboarding and offboarding processes, including hardware setup and lifecycle management.<br>• Offer hands-on troubleshooting for onsite IT equipment when necessary.
<p>We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Cleveland, OH. In this contract to hire position, you will play a key role in supporting IT systems, resolving technical issues, and ensuring smooth operations across a multi-site organization. This role is ideal for someone with strong attention to detail, excellent problem-solving skills, and the ability to work effectively both independently and within a team environment. </p><p> Responsibilities: • Install and configure PC hardware and software to meet organizational needs. • Handle onboarding and offboarding tasks for end users, ensuring smooth transitions. • Diagnose and troubleshoot network and hardware issues to maintain system functionality. • Perform routine server maintenance and upgrades to optimize performance. • Participate in IT projects, contributing to planning and execution activities. • Execute technical tasks as directed by the information systems team. • Update and maintain user guides and technical documentation to ensure accuracy. • Support IT shared services across the organization to enhance efficiency. • Utilize help desk systems to track and resolve service tickets promptly. • Ensure compliance with safety protocols while working in manufacturing environments.</p>
We are looking for a skilled Help Desk/Desktop Support Analyst to provide efficient technical assistance to end users in both onsite and remote settings. This role is based in Turtle Creek, Pennsylvania, and offers a long-term contract opportunity. Ideal candidates will have hands-on experience in troubleshooting, system administration, and IT support within a Windows environment.<br><br>Responsibilities:<br>• Prepare and deploy laptops for both new and existing users, ensuring proper imaging and configuration.<br>• Manage user accounts in Active Directory and Office 365, maintaining security and accessibility.<br>• Deliver prompt technical support for hardware, software, and network issues, both onsite and remotely.<br>• Set up and configure IT hardware, including desktops and peripherals, while resolving technical challenges.<br>• Provide ongoing IT support within a manufacturing environment to ensure smooth operations and productivity.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our healthcare industry team in Columbia, South Carolina. In this role, you will provide comprehensive technical support to end users across multiple locations, ensuring smooth IT operations and resolving technical challenges. This is a long-term contract position offering an excellent opportunity to contribute to a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Deliver on-site IT support to users across multiple locations, addressing both hardware and software issues.<br>• Troubleshoot and resolve break/fix technical problems to ensure minimal downtime.<br>• Manage and respond to service tickets using tools such as Zoho Manage Engine and ServiceNow.<br>• Maintain and administer Active Directory environments effectively.<br>• Provide exceptional customer service and technical assistance with minimal supervision.<br>• Collaborate with team members to streamline IT processes and improve system functionality.<br>• Travel locally to provide direct support within the organization and surrounding areas as needed.<br>• Ensure timely documentation of issues and solutions within ticketing systems.<br>• Stay updated on emerging IT trends and solutions to enhance support services.