We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance for employees in Doral, Florida. This Long-term Contract position focuses on supporting day-to-day desktop operations, resolving user issues efficiently, and maintaining a stable Microsoft Windows 10 environment. The ideal candidate brings strong troubleshooting ability, clear communication, and a service-oriented approach to end-user support.<br><br>Responsibilities:<br>• Provide first- and second-level technical support for end users, addressing issues related to hardware, software, and network connectivity in a Windows 10 environment.<br>• Manage Active Directory tasks such as creating and updating user accounts, resetting passwords, adjusting permissions, and applying group policy changes.<br>• Diagnose and resolve problems affecting desktops, laptops, printers, mobile devices, and commonly used business applications.<br>• Respond to and track support requests through a service desk platform, ensuring accurate documentation and timely follow-up on each ticket.<br>• Set up, configure, and maintain workstations, peripheral devices, and endpoint protection tools to support daily business operations.<br>• Communicate clearly with users throughout the support process, delivering a positive service experience while escalating more complex issues when appropriate.
We are looking for a Help Desk/Desktop Support Analyst to deliver responsive technical assistance to employees in Salt Lake City, Utah. This position focuses on resolving day-to-day desktop, software, printer, and connectivity issues while ensuring staff can work efficiently with minimal interruption. The ideal candidate combines hands-on troubleshooting ability with clear communication, strong customer support instincts, and a practical approach to documenting solutions and maintaining reliable systems.<br><br>Responsibilities:<br>• Provide direct technical support to internal users by diagnosing and resolving issues involving desktops, virtual machines, printers, and network connectivity.<br>• Set up, configure, and maintain Windows-based workstations and required business software to support daily operations.<br>• Prepare new and replacement computers through imaging, deployment, and installation processes to ensure users are ready to work quickly.<br>• Investigate and remediate security threats such as viruses and malware while following established support and protection practices.<br>• Create, revise, and maintain support documentation so procedures remain accurate, accessible, and current.<br>• Manage service requests and incidents efficiently, using ticketing workflows to track progress and deliver timely updates to users.<br>• Participate in after-hours support coverage, including on-call schedules, weekend support, and holiday assistance based on operational needs.<br>• Travel occasionally to provide hands-on technical assistance, equipment support, or issue resolution at other locations.<br>• Support account-related tasks in Active Directory, including user onboarding and access-related assistance as needed.
<p>We are looking for a Help Desk Analyst to join a security-focused team in Uniontown, Ohio on a long-term contract assignment. This position supports technical operations by documenting application issues, assisting field technicians through an inbound support queue, and helping maintain consistent service during scheduled project work. The role begins with daytime training and access setup, then transitions to a four-day workweek schedule.</p><p><br></p><p>Responsibilities:</p><p>• Provide front-line support for field technicians by responding to incoming calls and resolving routine technical questions.</p><p>• Review application behavior before and after upgrade-related activities and record any issues that require follow-up.</p><p>• Create, update, and track service desk tickets to ensure technical problems are properly documented and routed.</p><p>• Troubleshoot Windows-based desktop and access issues using established support procedures and escalation paths.</p><p>• Use Active Directory to assist with user access, account support, and related administrative tasks.</p><p>• Document deficiencies clearly so support teams can investigate and address unresolved problems.</p><p>• Participate in initial daytime training and network access preparation before moving to the standard project schedule.</p>
<p>We are looking for a Help Desk Analyst to join a security-focused team in Uniontown, Ohio. This long-term contract opportunity supports day-to-day technical assistance for field operations and internal users. The role is ideal for someone who is comfortable troubleshooting Windows environments, documenting issues clearly, and providing responsive service through a ticket-driven support process.</p><p><br></p><p>Responsibilities:</p><p>• Provide front-line technical support by responding to inbound requests from field technicians and resolving desktop and application-related issues.</p><p>• Investigate problems in Windows 10 and related Microsoft environments, identify root causes, and determine appropriate next steps for resolution.</p><p>• Access business applications before and after upgrade activities to record defects, confirm functionality, and capture findings accurately.</p><p>• Create, update, and track service desk tickets to ensure incidents and deficiencies are documented and routed correctly.</p><p>• Use Active Directory tools to support account-related requests, access issues, and basic user administration tasks.</p><p>• Maintain detailed support records, issue notes, and status updates so teams have clear visibility into open items.</p><p>• Participate in initial daytime training and onboarding activities to gain system access and prepare for the assigned support schedule.</p><p>• Work a four-day, ten-hour shift schedule after onboarding while meeting service expectations and response timelines.</p>
<p>We are looking for a dedicated Help Desk Analyst to join our team in Kalamazoo, Michigan. This is a PART-TIME role where you can see between 24-30 hours of consistent work. This long-term contract position offers an excellent opportunity to provide essential IT support and ensure smooth technical operations within a dynamic paper and packaging industry environment. The role requires onsite presence and focuses on delivering effective solutions to hardware and software challenges.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve basic IT issues, ensuring minimal disruption to operations.</p><p>• Configure and image PCs and laptops to meet organizational standards.</p><p>• Set up and maintain workstations, ensuring optimal functionality.</p><p>• Install and connect printers and other hardware devices to the network.</p><p>• Perform basic troubleshooting of hardware and software concerns.</p><p>• Upgrade and maintain hardware components to enhance performance.</p><p>• Assist with software installations, updates, and problem resolution.</p><p>• Provide technical support in a data center environment.</p><p>• Address and resolve workstation hardware issues efficiently.</p><p>• Document and report technical problems and resolutions for future reference.</p>
We are looking for a Desktop Support Analyst to deliver hands-on technical support for employees in New York, New York. This Long-term Contract position is ideal for someone who enjoys resolving user issues, maintaining reliable workstation performance, and providing responsive service across a fast-paced work environment. The role will support day-to-day desktop operations, assist remote and international teams, and contribute to a consistent, high-quality end-user experience.<br><br>Responsibilities:<br>• Deliver first- and second-line technical assistance for hardware, software, and infrastructure-related incidents and service requests across the organization.<br>• Provide in-person floor support on a rotating schedule, assisting employees directly and ensuring all requests are properly recorded in the service management system.<br>• Take full ownership of assigned tickets from initial intake through final resolution, including user updates, troubleshooting, and timely closure.<br>• Support colleagues in international offices by providing remote assistance that aligns with established service standards and response expectations.<br>• Follow defined escalation procedures to route complex issues appropriately and maintain dependable support delivery.<br>• Investigate recurring technical problems, identify underlying causes, and create clear knowledge documentation for both engineers and end users.<br>• Administer user lifecycle activities such as onboarding, offboarding, account support, and related end-user access tasks.<br>• Configure, maintain, and troubleshoot laptops, desktop hardware, mobile devices, remote access tools, and Windows 10 workstation environments.<br>• Assist with event technology support and coordinate Zoom-based meeting and interview connections with domestic and international participants.<br>• Participate in after-hours on-call coverage and contribute to time-sensitive projects and organization-wide IT communications as needed.
<p>The End User Support Analyst – Level 2 provides end-to-end technical support for internal users across on-premise and cloud-based Microsoft environments. This role focuses on endpoint support, user access, security tools, and office technology while working closely with IT and infrastructure teams.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>• Provide end-to-end client support via a ticketing system for local and remote users</p><p>• Serve as a Level 2 escalation point for end-user issues involving hardware, software, and access</p><p>• Support Office 365 administration, including user setup and ongoing maintenance</p><p>• Administer Exchange Online, including mailbox management and licensing</p><p>• Manage Intune and mobile device administration for laptops, tablets, and phones</p><p>• Support current and legacy Windows operating systems</p><p>• Administer Active Directory and Group Policy in a multi-domain organization</p><p>• Perform computer imaging, deployment, and lifecycle support</p><p>• Add, configure, and maintain workstations, laptops, and mobile devices</p><p>• Support Microsoft security tools including Identity Protection and Multi-Factor Authentication</p><p>• Manage and troubleshoot remote access solutions including Microsoft DirectAccess and Pulse Secure VPN</p><p>• Respond to system alerts and provide coverage for senior systems administration functions as needed</p><p>• Support conference room audio and video technology</p><p>• Assist with building security systems and local network connectivity in coordination with IT</p><p>• Support network printers and office automation systems</p><p>• Provide mobile device and endpoint support for both office-based and remote users</p>
We are looking for a Desktop Support Analyst to provide application and user support for web-based platforms and digital service tools in Germantown, Tennessee. This Long-term Contract position focuses on maintaining reliable portal functionality, troubleshooting user-facing issues, and helping improve system performance through thoughtful analysis and testing. The ideal candidate brings a strong technical foundation, experience supporting business applications, and the ability to communicate clearly with both internal teams and external partners.<br><br>Responsibilities:<br>• Manage implementation and ongoing support for portal and web-based software, helping ensure systems are configured to meet business and user needs effectively.<br>• Investigate and support automated data connections that supply information to customer-facing websites and online platforms.<br>• Troubleshoot issues related to electronic payment workflows, user access, and account functionality across multiple portal environments.<br>• Resolve service-related problems affecting online transactions, renewals, requests, and other digital community features.<br>• Provide analysis and support for platform-specific issues, including third-party vendor integrations tied to resident-facing systems.<br>• Share technical guidance and process knowledge with remote staff members and external contacts to support consistent issue resolution.<br>• Participate in quality assurance efforts by identifying defects, documenting findings, and contributing recommendations for corrective action.<br>• Create and execute tests for system updates, enhancements, and fixes, while recording results in a clear and organized manner.<br>• Track support requests through help desk tools, maintain accurate case documentation, and follow established service procedures and standards.
We are looking for a skilled Desktop Support Analyst to join our team in Detroit, Michigan. In this role, you will provide essential technical support for software applications, hardware systems, and peripheral devices. This is a long-term contract position that requires a proactive individual adept at troubleshooting, maintaining systems, and ensuring end-user satisfaction.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to software applications, PCs, laptops, and peripheral devices.<br>• Perform regular maintenance and updates on hardware and software systems to ensure optimal performance.<br>• Document detailed steps and solutions for resolving user issues in the call tracking system.<br>• Install and configure hardware and software for end-users as needed.<br>• Manage inventory control and assist in transporting hardware between locations.<br>• Stay informed about current trends and advancements in technology to enhance support services.<br>• Deliver individual or group training sessions on computer hardware and software usage.<br>• Participate in projects aimed at implementing new technologies and improving service delivery.<br>• Escalate unresolved technical issues to higher support levels when necessary.<br>• Handle additional responsibilities and tasks as assigned.
<p>We are seeking an IT Support Specialist I to support and maintain technical infrastructure across a growing enterprise environment. This role provides hands-on support for end-user technology, ensuring timely resolution of issues and a positive user experience through responsive service and direct collaboration with business teams. <strong>This role is ONSITE IN GREEN BAY, WISCONSIN!</strong></p><p><br></p><p>This position is ideal for someone who enjoys a mix of desktop support, hardware troubleshooting, and user interaction in a fast-paced operational environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>Provide frontline support for end-user workstations, hardware, and related software (including scan guns, label printers, laptops, tablets, and peripherals)</p><p>Diagnose and resolve hardware and software issues, implementing effective corrective solutions</p><p>Participate in IT documentation and knowledge base updates to support team efficiency</p><p>Assist with system imaging, equipment deployment, and lifecycle management</p><p>Support system changes, upgrades, and rollouts affecting end users</p><p>Collaborate with third-party IT vendors providing equipment and support services</p><p>Respond promptly to system outages and service disruptions to minimize downtime</p><p>Partner with team members to deliver consistent, high-quality IT support</p><p><br></p><p><strong>Qualifications</strong></p><p>Bachelor’s degree in Computer Science, Computer Engineering, or 2+ years of direct IT support experience</p><p>Experience with Microsoft operating systems, Active Directory, and domain environments</p><p>Hands-on experience with Windows OS and Microsoft 365 suite</p><p>Strong troubleshooting and problem-solving skills</p><p><br></p><p><strong>Preferred</strong></p><p>Experience supporting Apple devices</p><p>Exposure to manufacturing or operational environments</p><p><br></p><p><strong>What We’re Looking For</strong></p><p>Strong customer service mindset and communication skills</p><p>Ability to work onsite and collaborate directly with end users</p><p>Organized and detail-oriented approach to documentation and processes</p><p>Willingness to learn and grow within IT operations</p>
We are looking for a skilled Desktop Support Analyst to join our team in Hazlehurst, Georgia. In this long-term contract position, you will play a vital role in ensuring seamless operations by providing technical support and troubleshooting for hardware, software, and networking systems. This role offers an excellent opportunity to work in a dynamic environment while contributing to the success of our organization.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to desktop hardware, software, and networking systems.<br>• Manage and maintain Active Directory user accounts, group policies, and security permissions.<br>• Provide support for Microsoft Office 365 applications, including Exchange Online, SharePoint, and Teams.<br>• Perform hardware repairs and upgrades to ensure optimal functionality.<br>• Collaborate with team members to develop solutions for complex technical problems.<br>• Deliver clear and effective communication to end-users, assisting them with technical challenges.<br>• Conduct system updates and maintain documentation for troubleshooting procedures.<br>• Ensure compliance with IT security protocols and organizational standards.<br>• Monitor and address performance issues across desktop systems.<br>• Support the deployment of new technologies and systems within the organization.
<p>Robert Half Talent Solutions is seeking an experienced <strong>IT Support Specialist</strong> to support our client in the <strong>manufacturing industry</strong>. This role is highly hands-on and operationally critical, providing technical support to systems that directly impact warehouse and manufacturing operations.</p><p>The position follows an <strong>overnight schedule of 10:30 PM to 7:00 AM, Friday through Tuesday, with Wednesday and Thursday off</strong>, and requires dependability and responsiveness in a production-driven setting.</p><p>Key Responsibilities</p><ul><li>Provide hands-on support and configuration for <strong>RF scanners</strong> used in warehouse and logistics operations</li><li>Troubleshoot and maintain <strong>Zebra label printers</strong> and related peripherals</li><li>Perform system imaging, device deployments, and updates using <strong>SCCM and/or Intune</strong></li><li>Diagnose and resolve network-related issues including <strong>DNS, DHCP, Telnet, and SSH</strong></li><li>Administer <strong>Active Directory</strong> accounts, permissions, and group policies</li><li>Deliver <strong>Tier 1–2 technical support</strong> in a Microsoft 365 environment</li><li>Document processes, incidents, and resolutions to support operational continuity</li><li>Ensure minimal downtime for users supporting manufacturing and distribution workflows</li></ul><p><br></p><p><br></p>
We are looking for a Desktop Support Analyst to deliver reliable onsite technical assistance for end users in Moline, Illinois within the Financial Services industry. This Long-term Contract position is ideal for someone who is comfortable working in a Windows-based environment, supporting banking-related hardware, and providing clear, customer-focused communication. The person in this role will help keep end-user technology operational during validation activities, deployment efforts, and launch support while maintaining accurate documentation throughout the support process.<br><br>Responsibilities:<br>• Provide onsite desktop support for end users by diagnosing and resolving hardware, software, and access-related issues in a Windows 10 environment.<br>• Prepare, configure, image, and deploy desktops and related devices to support user readiness for scheduled validation sessions and operational events.<br>• Support banking equipment such as receipt printers, check scanners, driver license scanners, and other peripheral devices to ensure proper functionality.<br>• Assist with device setup, testing, and readiness checks before key support events, helping users transition smoothly into production activities.<br>• Respond to service desk tickets and technical requests with a strong focus on timely resolution, clear updates, and minimal disruption to frontline teams.<br>• Participate in cutover and go-live support activities by providing hands-on troubleshooting and immediate end-user assistance as issues arise.<br>• Document incidents, resolutions, device statuses, and recurring problems thoroughly to support tracking, follow-up, and knowledge sharing.<br>• Use tools such as Active Directory and remote support utilities to manage user access and resolve desktop issues efficiently.<br>• Provide post-deployment and post-launch support to stabilize the user environment and address outstanding technical concerns.
<p>We are looking for a skilled Access Control Technician to join our team in Atlanta, GA. In this contract-to-permanent position, you will play a key role in the installation, configuration, and maintenance of access control and video surveillance systems, ensuring high-quality service delivery to our clients. This role offers a dynamic work environment with a blend of on-site and travel-based assignments.</p><p><br></p><p>Responsibilities:</p><p>• Install and configure access control systems, including controllers, readers, and door hardware.</p><p>• Set up and maintain video surveillance systems, including IP cameras and network video recorders.</p><p>• Perform low voltage cabling tasks such as pulling, terminating, labeling, and testing cables.</p><p>• Troubleshoot and resolve hardware, software, and network connectivity issues related to security systems.</p><p>• Conduct system commissioning, inspections, and preventative maintenance to ensure optimal performance.</p><p>• Read and interpret technical drawings, schematics, and wiring diagrams for accurate installations.</p><p>• Document all installation and service activities, maintaining detailed records of system configurations.</p><p>• Provide hands-on training and system handoff to end users, ensuring they understand system functionality.</p><p>• Collaborate professionally with clients, project managers, and team members to meet project goals.</p><p>• Comply with safety protocols, company policies, and industry standards during all activities.</p>
We are looking for an experienced Access Control Technician to join our team in Easley, South Carolina. This role involves the installation, maintenance, and troubleshooting of access control and video surveillance systems, as well as low-voltage cabling. As a contract position with the potential for long-term employment after an initial contract period, this opportunity offers stability and growth.<br><br>Responsibilities:<br>• Install, configure, and maintain access control systems, including controllers, readers, locks, and related hardware.<br>• Set up and troubleshoot video surveillance systems, such as IP cameras, NVRs/DVRs, and video management software.<br>• Perform tasks related to low-voltage cabling, including pulling, terminating, labeling, and testing cables.<br>• Program and integrate software for access control and video surveillance platforms.<br>• Diagnose and resolve issues with hardware, software, and network connectivity.<br>• Conduct system inspections, commissioning, and preventative maintenance.<br>• Interpret and work with technical documents such as blueprints, schematics, and wiring diagrams.<br>• Provide basic training and guidance to end users on system operations.<br>• Maintain detailed records of installations, service work, and system configurations.<br>• Ensure compliance with safety standards and adhere to industry best practices.
<p>We are looking for a skilled Access Control Technician to join our team in Charlotte, NC. In this role, you will be responsible for installing, maintaining, and troubleshooting access control and video surveillance systems for a variety of commercial and industrial settings. This is a contract position with the potential for long-term employment after an initial contract period.</p><p><br></p><p>Responsibilities:</p><p>• Install and configure access control systems, including controllers, readers, locks, and door hardware.</p><p>• Set up and maintain video surveillance systems, such as IP cameras, NVRs/DVRs, and related software.</p><p>• Perform cabling tasks, including pulling, terminating, labeling, and testing low voltage cables like Cat5e/Cat6.</p><p>• Troubleshoot and resolve hardware, software, and network connectivity issues.</p><p>• Conduct system commissioning, inspections, and preventative maintenance to ensure optimal performance.</p><p>• Interpret and work from technical drawings, blueprints, and wiring schematics.</p><p>• Document system installations, configurations, and service activities for project records.</p><p>• Provide end-user training and ensure smooth handoff of systems to customers.</p><p>• Adhere to safety protocols and industry best practices during all installations and service tasks.</p><p>• Collaborate with customers, project managers, and internal teams to ensure project success.</p>
<p>We are looking for an experienced Access Control Technician to join our team in Cary, North Carolina. This role will focus on the installation, configuration, and maintenance of electronic security systems, including access control and video surveillance solutions. As a Contract to permanent opportunity, this position offers the potential for long-term growth after a 4-6 month contract period.</p><p><br></p><p>Responsibilities:</p><p>• Install, program, and test access control systems, including controllers, readers, locks, and door hardware.</p><p>• Configure and maintain video surveillance systems, such as IP cameras, NVRs/DVRs, and associated software.</p><p>• Pull, terminate, label, and test low voltage cabling, including Cat5e/Cat6 and fiber-optic cables.</p><p>• Troubleshoot and resolve hardware, software, and network connectivity issues related to security systems.</p><p>• Perform system commissioning, inspections, and preventative maintenance to ensure optimal functionality.</p><p>• Interpret technical drawings, blueprints, schematics, and wiring diagrams for system installations.</p><p>• Provide basic training to end users and conduct system handoffs with customers.</p><p>• Document installation processes, service work, and system configurations for reporting purposes.</p><p>• Collaborate with project managers, customers, and internal teams to ensure project success.</p><p>• Adhere to industry safety standards, company policies, and best practices during all work activities.</p>
<p>We’re proactively building a pipeline of Lead Access Control & Video Surveillance Technicians for upcoming contract-to-hire opportunities with a growing security technology team.</p><p>These roles focus on supporting commercial and industrial environments, delivering high-quality installation, configuration, and support of electronic security systems. This is a hands-on opportunity for technicians who enjoy working in the field, solving problems, and owning projects from install through completion.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Install, program, and service access control systems (controllers, readers, locks, door hardware, power supplies)</li><li>Deploy and maintain IP-based video surveillance systems including cameras, NVRs/DVRs, and VMS platforms</li><li>Run, terminate, label, and test low-voltage cabling (Cat5e/Cat6, coax, composite)</li><li>Troubleshoot system issues across hardware, software, and network connectivity</li><li>Read and interpret blueprints, schematics, and wiring diagrams</li><li>Support system commissioning, preventative maintenance, and client handoff</li><li>Document work performed and provide basic end-user training</li></ul><p><strong>Work Environment & Structure:</strong></p><ul><li>Primarily onsite (approx. 65%) with regional travel (~35%)</li><li>Typical daytime schedule; occasional second shift if project timelines require</li><li>Work across commercial and industrial sites, including K-12 environments</li></ul>
We are looking for a skilled Data Engineer to join our team on a long-term contract basis. This role is based in West Des Moines, Iowa, and offers the opportunity to work on advanced data solutions that support organizational decision-making and efficiency. The ideal candidate will have expertise in relational databases, data cleansing, and modern data warehousing technologies.<br><br>Responsibilities:<br>• Develop, maintain, and optimize data pipelines to support business operations and analytics.<br>• Perform data extraction, transformation, and cleansing to ensure accuracy and reliability.<br>• Collaborate with teams to design and implement data warehouses and data lakes.<br>• Utilize Microsoft SQL Server to build and manage relational database structures.<br>• Analyze data sources and provide recommendations for improving data quality and accessibility.<br>• Create and maintain documentation for data processes, pipelines, and system architecture.<br>• Implement best practices for data storage and retrieval to maximize efficiency.<br>• Troubleshoot and resolve issues related to data processing and integration.<br>• Stay updated on industry trends and emerging technologies to enhance data engineering solutions.
We are looking for a skilled Network/Systems Engineer to join our team in Reading, Pennsylvania. In this long-term contract role, you will be responsible for designing, implementing, and maintaining efficient network and system solutions to support business operations. This position offers the opportunity to work with cutting-edge technologies and contribute to the stability and security of IT infrastructure.<br><br>Responsibilities:<br>• Design, implement, and manage network solutions to ensure optimal performance and reliability.<br>• Monitor and maintain network devices, including FortiGate, Palo Alto Firewalls, and Cisco systems.<br>• Troubleshoot and resolve network and system issues to minimize downtime and disruptions.<br>• Perform regular security assessments and updates to safeguard IT infrastructure.<br>• Collaborate with team members to plan and execute system upgrades and improvements.<br>• Document network configurations and system processes for reference and compliance.<br>• Provide technical support and guidance to end-users and stakeholders.<br>• Stay updated on emerging technologies and recommend improvements to existing systems.<br>• Ensure adherence to industry standards and best practices in all network and system operations.
We are looking for a detail-oriented Facilities Call Center Specialist to join our team in Menlo Park, California. In this long-term contract position, you will play a vital role in ensuring smooth operations by managing communications, dispatching personnel, and maintaining accurate records. If you have strong organizational skills and thrive in high-pressure situations, we encourage you to apply.<br><br>Responsibilities:<br>• Monitor radio communications to address potential safety concerns and dispatch additional personnel as required.<br>• Utilize the Enterprise Asset Management System to manage work orders and dispatch appropriate teams based on the nature of requests.<br>• Communicate with emergency callers to gather critical information and ensure accurate documentation in the system.<br>• Maintain detailed logs and records to ensure all work processes are executed thoroughly and efficiently.<br>• Determine appropriate departments, such as facilities or security, to respond to different situations.<br>• Prepare daily and weekly reports using software tools like Microsoft Word and Excel.<br>• Brief incoming personnel on relevant updates or incidents to ensure a seamless transition between shifts.<br>• Oversee workflow processes to ensure emergency and non-emergency operations are carried out professionally and promptly.<br>• Collaborate with supervisors, shift commanders, and other responders to coordinate effective solutions.
Position: Database Platform Engineer<br>Location: Remote - Full Time | Direct Hire<br>Salary: $140,000 - 164,000 base + excellent benefits<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>This is not a traditional DBA. This is a:<br> Cloud‑native database platform engineer + architect + automation leader<br>Core Focus Areas<br> • AWS‑first database architecture (RDS, Aurora, PostgreSQL, DynamoDB, Redshift)<br> • Legacy → cloud modernization<br> • Microservice‑aligned data modeling & DDD<br> • Performance, HA, DR, global resiliency<br> • Event‑driven data, CDC, real‑time streaming<br> • Infrastructure as Code & CI/CD for databases<br> • Security, governance, compliance at scale<br> • Enablement of product & engineering teams<br>What Makes This Role Special<br> • Embedded in a 0→1 product launch<br> • Think start-up like feel in a Fortune 500 financial sound and thriving organization<br> • Works directly with: <br> ○ Product Engineers<br> ○ Platform / DevOps<br> ○ Data Integration<br> • Owns foundational data platform standards<br> • Shapes how databases are built from day one<br> • AWS preferred even though enterprise is Azure<br>Reporting Line<br> • Reports to Sr Manager of Data Engineering & Integration<br> • No direct reports (but strong mentorship & tremendous opportunities for advancement)<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p>We are looking for a skilled Systems Engineer to oversee critical infrastructure operations and ensure the reliability, security, and scalability of storage and network systems. This role involves managing enterprise-level storage solutions, maintaining network security, and supporting physical data center operations. The ideal candidate will be comfortable collaborating with global teams and adept at responding to incidents in high-performance environments.</p>
<p>We are looking for a skilled Telecommunications Specialist to join our team in New Haven, Connecticut. This position involves working within a dynamic technical call center environment, focusing on ensuring seamless communication systems and user support. As a Long-term Contract role, this opportunity offers the chance to contribute to impactful projects in the manufacturing industry.</p><p><br></p><p>Responsibilities:</p><p>• Provide Level 1 technical support and troubleshooting assistance to end users within the call center environment.</p><p>• Manage provisioning tasks to ensure efficient setup and operational functionality of communication systems.</p><p>• Collaborate with business stakeholders to design and implement call flows tailored to organizational needs.</p><p>• Develop and enhance system features to optimize performance and user experience.</p><p>• Perform ongoing maintenance and support for communication platforms, including Genesys and UCCX.</p><p>• Analyze and resolve technical issues to minimize disruptions and maintain system reliability.</p><p>• Maintain accurate documentation of system configurations, processes, and troubleshooting steps.</p><p>• Support the integration and migration of users into upgraded communication platforms.</p><p>• Ensure compliance with industry standards and regulations, including ICD codes.</p><p>• Deliver exceptional service while addressing telecommunications-related inquiries and challenges.</p>
We are looking for a dedicated Help Desk Call Center Support team member to join our team in Reston, Virginia. In this Contract role, you will be responsible for delivering exceptional technical assistance and customer service through inbound and outbound calls. If you thrive in a fast-paced environment and enjoy problem-solving, this position offers a great opportunity to make a meaningful impact.<br><br>Responsibilities:<br>• Respond promptly to inbound and outbound customer calls, providing accurate technical support and solutions.<br>• Utilize service desk ticketing systems to document issues and track resolutions effectively.<br>• Troubleshoot and resolve technical problems related to software, hardware, and network connectivity.<br>• Maintain a high level of customer satisfaction by delivering clear and thorough communication.<br>• Collaborate with team members to escalate complex issues when necessary.<br>• Ensure all customer inquiries are handled within established service level agreements (SLAs).<br>• Provide guidance and education to users on best practices and system usage.<br>• Monitor and prioritize incoming requests to ensure timely and efficient service delivery.<br>• Participate in ongoing training to stay updated on emerging technologies and support processes.