284 Results for Cybersecurity Analyst Jobs

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Business Analyst

San Fernando, CA
onsite
Temporary / Contract
47.5 - 55 USD / Hourly
We are looking for a Business Analyst to join a Contract assignment based in San Fernando, California. In this approximately three-month engagement, you will partner closely with company leadership to evaluate available business data, strengthen reporting capabilities, and turn raw information into practical performance insights. This role is ideal for someone who combines financial and operational perspective with strong hands-on experience in analysis, dashboard development, and management reporting. Responsibilities: • Review data available across the company’s business systems and current reporting tools to identify gaps, inconsistencies, and opportunities for better decision support. • Design and build dependable reports and dashboards that give leadership clear visibility into sales results, margin performance, backlog status, inventory position, and operational outcomes. • Define meaningful key performance indicators that align with business goals and document calculation logic so reporting remains consistent and transparent. • Validate data accuracy by reconciling outputs, investigating reporting discrepancies, and establishing repeatable methods for ongoing measurement. • Translate financial and operational findings into actionable recommendations that support decision-making for owners and management. • Work with existing Power BI assets and related data sources to improve usability, clarity, and relevance of reporting deliverables. • Prepare reporting documentation, metric definitions, and process guidance to support long-term adoption by internal stakeholders. • Provide knowledge transfer and training to team members so they can maintain and use reports effectively after the engagement ends.
2026-10-08T00:00:00Z

Business Analyst

El Segundo, CA
onsite
Temporary to Hire
55.4135 - 62 USD / Hourly
**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume.**** We are looking for a Business Analyst to join a team in El Segundo, California in a contract-to-permanent capacity. This position is ideal for someone who can translate business needs into technical solutions, especially in environments involving APIs, integrations, and cross-functional collaboration. The role will focus on analyzing system interactions, documenting requirements, and supporting the delivery of integration-focused initiatives with clear communication across business and technical teams. Responsibilities:• Analyze business processes and system needs to identify functional gaps and recommend practical solution options.• Partner with technical teams and stakeholders to define requirements for API-based connections and third-party application integrations.• Produce detailed documentation such as business requirements, technical specifications, workflow descriptions, and source-to-target mapping artifacts.• Evaluate data movement across systems to support accurate integration design, validation, and issue resolution.• Participate in Agile ceremonies and work closely with delivery teams to refine priorities, clarify user stories, and support implementation efforts.• Facilitate communication between business users and technical teams to ensure requirements are clearly understood and appropriately executed.• Review existing processes and integration points to identify opportunities for improved efficiency, service quality, and system alignment.• Support testing and validation activities by confirming that delivered solutions meet documented business and functional expectations.
2026-10-07T00:00:00Z

Business Immigration Analyst

Phoenix, AZ
onsite
Temporary to Hire
22 - 22 USD / Hourly
Robert Half Legal is partnering with a national immigration law firm in search of a Business Immigration Analyst for a contract-to-hire opportunity. This is a full-time, onsite position working Monday through Friday, offering $22/hour during the contract period. This is an excellent opportunity for early-career professionals looking to break into the legal field, gain hands-on experience, and build a long-term career in a fast-paced legal environment. Location: OnsiteSchedule: Full-time, Monday–FridayEmployment Type: Contract-to-hirePay Rate: $22/hour during contract period About the RoleAs a Business Immigration Analyst, you will provide critical administrative and case support to a busy immigration practice. This role offers the opportunity to make an immediate impact while receiving training, professional development, and exposure to employment-based immigration matters in a collaborative, detail-driven environment.Key Responsibilities<ul><li>Provide administrative support to the legal team, including organizing, sorting, and distributing mail and scanning documents received from clients and beneficiaries.</li><li>Update and manage case status information, track deadlines, and communicate case progress or issues to supervisors and team members.</li><li>Organize, maintain, and file legal documents and supporting materials.</li><li>Prepare, collect, and organize case materials for shipping and processing.</li><li>Learn procedural and processing requirements for various non-immigrant and immigrant visa petitions and applications.</li><li>Assist with drafting, assembling, and preparing immigration petitions and applications.</li><li>Respond to internal and external communications in a timely and professional manner.</li><li>Produce accurate work product and proactively escalate issues when needed.</li><li>Utilize case management and data systems accurately and consistently.</li><li>Follow established firm procedures, documentation standards, and compliance protocols.</li></ul>
2026-10-16T00:00:00Z

Business Analytics/Data Analyst

Santa Ana, CA
onsite
Temporary / Contract
60 - 70 USD / Hourly
We are looking for a Business Analytics/Data Analyst to support finance and operations through in-depth analysis of complex business data in Santa Ana, California. This is a Long-term Contract opportunity expected to run 3 to 6 months, with a hybrid schedule that includes two days onsite each week. The person in this role will translate large datasets into practical reporting, performance insights, and decision support for leadership while working closely with finance and technology stakeholders. Responsibilities: • Gather, extract, and organize high-volume financial and operational information from core business systems for analysis and reporting. • Create and refine SQL queries, including developing new queries when needed to access and structure data effectively. • Build dashboards, recurring reports, and visual reporting tools in Power BI and other reporting platforms to support leadership decisions. • Perform advanced analysis and spreadsheet modeling in Excel to evaluate trends, productivity, and business performance. • Develop analytical models tied to operational outcomes such as project costs, workforce efficiency, and employee-related returns. • Deliver custom financial and operational insights on an ad hoc basis for finance leaders and other business stakeholders. • Collaborate with technology partners to improve data access, reporting reliability, and analytical workflows across systems. • Interpret datasets through an accounting and finance lens to ensure reporting aligns with business and financial meaning. • Recreate or rebuild important reporting logic and query-based outputs when legacy processes are not readily available.
2026-10-14T00:00:00Z

Logistics Analyst

Arden Hills, MN
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a Logistics Analyst to support transportation, distribution, and supply chain activities for a growing operation in Arden Hills, Minnesota. This Long-term Contract position is ideal for someone with a solid foundation in logistics coordination who can help maintain efficient product movement across domestic and global channels. The role focuses on analyzing shipment activity, improving day-to-day logistics execution, and partnering with internal teams and external providers to keep supply chain operations running smoothly. Responsibilities:• Monitor inbound and outbound shipments to help ensure timely delivery and accurate movement of goods across the supply chain.• Coordinate with carriers, warehouses, and internal stakeholders to resolve transportation issues and maintain continuity in distribution activities.• Review logistics data and shipment trends to identify delays, cost concerns, and opportunities to improve service performance.• Support global and domestic logistics processes by helping manage documentation, scheduling, and communication related to freight movement.• Track key supply chain metrics and prepare reports that help teams make informed decisions on logistics performance.• Assist with inventory flow and distribution planning to align product availability with operational needs.• Investigate delivery exceptions, shortages, or routing problems and recommend practical solutions to minimize disruption.• Contribute to logistics process updates and operational changes, including support for internal system-related workflow adjustments when required.
2026-10-08T00:00:00Z

Logistics Analyst

Bloomingdale, GA
onsite
Temporary / Contract
23 - 25.3 USD / Hourly
We are looking for a Logistics Analyst to join a long-term contract opportunity in Bloomingdale, Georgia. This position supports customer delivery planning, shipment coordination, and sales operations activities in a fast-paced supply chain environment. The role will work across customer service, production, logistics, and finance functions to maintain accurate order flow, documentation, and reporting while helping ensure timely responses to customer needs. Responsibilities: • Translate customer production forecasts into accurate system updates and maintain reliable planning data for ongoing operations. • Review material and delivery gaps, identify potential shortages, and arrange shipment orders to support customer demand. • Contribute to monthly sales forecasting and assist with annual business planning through organized data analysis and reporting. • Prepare shipping and customer-facing documentation, coordinating closely with internal teams to keep order processing on schedule. • Liaise with overseas manufacturing locations to align production timing, capacity, and delivery expectations. • Communicate production line availability while accounting for global holiday calendars and scheduling constraints. • Address customer questions and help resolve service issues by coordinating corrective actions with the appropriate departments. • Compile daily shipment activity reports, create monthly delivery summaries, and verify records against customer data. • Monitor invoicing, shipment transactions, accounts receivable status, and month-end sales closing activities in partnership with finance. • Support operational reporting and related process updates as needed within logistics and sales coordination workflows.
2026-10-02T00:00:00Z

Senior Cloud Security Engineer

Los Angeles, CA
onsite
Permanent / Full Time
155000 - 180000 USD / Yearly
Senior Cloud Security Engineer Company OverviewA global firm based in Los Angeles, California is seeking a Senior Cloud Security Engineer to strengthen its cybersecurity program across cloud, data, endpoint, identity, and enterprise environments. This is an opportunity to join a collaborative technology organization where security, risk management, and operational excellence are critical to the business. Role SummaryThe Senior Cloud Security Engineer will be a hands-on member of the Information Security team responsible for securing cloud infrastructure, enterprise data platforms, endpoints, identities, and business-critical systems. This role has a particular emphasis on Microsoft Azure security and will partner closely with data engineering and technology teams to secure modern cloud-based data environments. The ideal candidate combines strong cloud security architecture and engineering expertise with practical experience across security operations, incident response, vulnerability management, data protection, and risk management. Key Responsibilities<ul><li>Serve as a security engineering resource for Microsoft Azure architecture, integrations, network security, identity, access controls, secrets management, and cloud security posture.</li><li>Partner with data engineering teams to secure cloud-based data and analytics platforms through appropriate authentication, encryption, network controls, logging, and secrets management.</li><li>Review security configurations and architecture for new cloud, application, and data platform integrations prior to production deployment.</li><li>Monitor, investigate, and respond to security events involving cloud, endpoint, email, identity, data protection, and enterprise systems.</li><li>Lead vulnerability identification, prioritization, remediation tracking, patch management, and cloud security configuration improvements.</li><li>Support identity security initiatives including Microsoft Entra ID, conditional access, managed identities, least privilege, and identity governance.</li><li>Develop and enhance cloud security monitoring, alerting, data protection, and incident response capabilities.</li><li>Apply Infrastructure-as-Code practices to help automate, standardize, and enforce secure cloud configurations.</li><li>Conduct security assessments and collaborate with technology vendors and managed security providers to identify and remediate risk.</li><li>Support governance, risk, compliance, audit, business continuity, and disaster recovery activities across the organization.</li></ul>Additional Details<ul><li>3 days onsite, 2 days remote</li><li>Hands-on security engineering role spanning cloud infrastructure, data platforms, security operations, and enterprise security</li><li>Close collaboration with data engineering, IT, technology vendors, and managed security providers</li><li>Opportunity to work across a broad cybersecurity technology stack within a highly regulated environment</li><li>Candidates must be authorized to work in the United States</li></ul>
2026-09-18T00:00:00Z

Application Support Analyst

Tallahassee, FL
onsite
Temporary / Contract
35 - 40 USD / Hourly
We are looking for an experienced Application Support Analyst to support a high-visibility production environment in Tallahassee, Florida. This Long-term Contract opportunity is ideal for someone who can balance technical troubleshooting with responsive customer service while helping users navigate issues efficiently. In this role, you will partner with internal teams and external vendors to investigate incidents, maintain accurate support records, and contribute to stable system performance across a large user community. Responsibilities:• Manage incoming support requests by evaluating reported issues, organizing ticket queues, and directing incidents to the appropriate resources.• Work closely with end users to collect complete issue details, confirm business impact, and ensure problem reports are clearly documented.• Perform Tier 1 and Tier 2 troubleshooting for application, software, and basic hardware-related concerns using established support practices.• Address routine incidents through documented resolutions and escalate more complex defects to vendors or specialized technical teams as needed.• Oversee ticket progress from initial intake through closure, following service level expectations and keeping stakeholders informed of status updates.• Maintain thorough records within the incident management system to support traceability, audit readiness, and knowledge sharing.• Create and refine knowledge articles, support documentation, and standard operating procedures to improve consistency in issue resolution.• Identify recurring support patterns, prepare trend reports, and recommend process improvements that reduce repeat incidents and improve production stability.• Assist with release support activities, including validation efforts, production readiness checks, and post-implementation follow-up after deployments.
2026-10-05T00:00:00Z

Senior Business Systems Analyst

Deerfield, IL
remote
Temporary to Hire
66.5 - 70 USD / Hourly
We are looking for an experienced Senior Business Systems Analyst to support a manufacturing organization in Illinois through a contract opportunity with the potential to become permanent. This role is ideal for a techno-functional specialist who can bridge business needs and ERP capabilities while working extensively within the Infor XA environment on the AS400 platform. The position will focus on improving operational processes, supporting users across core business functions, and contributing to system enhancements, reporting, and integrations. Responsibilities: • Partner with business and technical stakeholders to evaluate process needs and translate them into effective solutions within the Infor XA environment. • Provide functional and technical support across key ERP areas such as manufacturing, finance, inventory, supply chain, sales, and purchasing. • Configure, troubleshoot, and maintain XA-related tools and components, including green screen applications as well as Powerlink and Netlink utilities. • Develop and support AS400/iSeries-based solutions using relevant programming and scripting capabilities to meet operational and reporting requirements. • Investigate incidents and service requests using established IT ticketing platforms, ensuring timely resolution and clear communication with users. • Assist with ERP enhancement efforts and system upgrade activities, including testing, issue analysis, and coordination with internal teams. • Support integrations between XA and connected applications by working with middleware and interface tools to maintain reliable data flow. • Create and refine reports and business intelligence outputs tied to XA and AS400 data to help teams make informed decisions.
2026-10-14T00:00:00Z

Senior Business Systems Analyst

Fort Washington, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an experienced Senior Business Systems Analyst to support business and technology initiatives in Fort Washington, Pennsylvania. This Long-term Contract position will focus on translating operational needs into effective system solutions while partnering closely with stakeholders across the organization. The ideal candidate brings strong business systems expertise, analytical thinking, and the ability to work within technical environments that include Ruby on Rails applications. Responsibilities: • Partner with business teams and technical stakeholders to gather, clarify, and document system needs and process expectations. • Analyze existing workflows and identify opportunities to improve efficiency, functionality, and overall system performance. • Translate business objectives into detailed functional specifications, user stories, and supporting documentation for development teams. • Work alongside engineering teams supporting Ruby on Rails-based applications to ensure requirements are accurately understood and delivered. • Facilitate discussions, workshops, and reviews to align project scope, priorities, and solution design with business goals. • Support testing efforts by defining acceptance criteria, validating outcomes, and confirming that implemented solutions meet business requirements. • Track issues, risks, and dependencies throughout the project lifecycle and communicate updates to relevant stakeholders. • Assist with system enhancements and process changes, including business-impact assessments and implementation support when needed.
2026-10-01T00:00:00Z

Operations Analyst

New Brunswick, NJ
onsite
Permanent / Full Time
120000 - 130000 USD / Yearly
Benefits:full medical coverage and retirement savings plan Fast-paced, supply chain logistics company requires a Senior-Level Operations Analyst with data modeling and analysis experience, general finance and accounting knowledge, and strong business partnering skills. The Operations Analyst will interact directly with Finance Leadership to recommend, develop, and implement process and resource efficiencies that drive improving all aspects of Company profitability. This includes data collection, analysis, and modelling operational, labor, and financial data to identify trends, risks, and actionable improvement opportunities. Develop KPI reporting, dashboards, spending analysis, and operational performance tools that improve visibility and decision-making cadence. Analyze labor costs by functional area; perform cost rationalization across all areas of operational expenditures. Coordinate with internal teams and external partners to support product selection, supplier qualification, and competitive purchasing decisions. Locate key suppliers, negotiate pricing, contracts, payment terms, and service levels, and ensure materials, products, and services meet required specifications. Conduct market analysis and monitor pricing trends to identify cost-saving opportunities and supply chain risks. The Operations Analyst should have prior 3PL, Distributions, Logistics or Supply Chain experience, advanced excel, power bi+++, Bachelor’s Degree in Finance or Accounting, Business Management, Supply Chain Management or a related field of study. Salary in the 120-130K range plus bonus and full medical coverage and retirement savings plan. For immediate consideration please email resume to Joseph Imbesi
2026-09-22T00:00:00Z

Operations Analyst

Lebanon, IN
onsite
Temporary to Hire
22 - 22 USD / Hourly
We are looking for an Operations Analyst to join a logistics and distribution team in Lebanon, Indiana in a contract role with the potential to become permanent. This position focuses on improving day-to-day operational performance through data review, process evaluation, and close coordination across supply chain activities. The ideal candidate will use analytical insight to support efficient inventory flow, transportation performance, and cost-conscious distribution decisions. Responsibilities:• Create reports and spreadsheets by extracting operational data from SQL Server and related systems to support business decisions.• Review shipment activity, inventory movement, and transportation spending to uncover trends, service issues, and opportunities for improvement.• Track and maintain supply chain performance measures, providing regular updates on key operational results.• Identify workflow gaps across warehouse, distribution, and transportation functions and recommend practical solutions to improve efficiency.• Support order scheduling activities, including retrieval, tagging, and wave planning within internal operating systems.• Partner with logistics teams, carriers, suppliers, and internal stakeholders to improve delivery accuracy and reduce service delays.• Assist with technology-enabled process improvements involving warehouse and transportation management platforms.• Evaluate freight, warehousing, and distribution expenses and share recommendations that help control operating costs.• Contribute to compliance, safety, and risk management efforts by monitoring operational practices and supporting disruption planning.• Document procedures, share process updates, and communicate findings to leadership and cross-functional teams.
2026-10-15T00:00:00Z

Operations Analyst

Dallas, TX
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We are looking for a detail-oriented Operations Analyst to join our team in Dallas, Texas. The ideal candidate will bring strong analytical skills and a deep understanding of financial principles to support critical business operations. This role offers an excellent opportunity to contribute to a dynamic investment management environment while advancing your career. Responsibilities: • Conduct detailed financial analyses, including variance analysis and ad hoc reporting, to support decision-making processes. • Develop and maintain financial models to forecast and analyze business performance. • Utilize data mining techniques to extract and interpret complex data sets for actionable insights. • Collaborate with cross-functional teams to ensure accurate reporting and alignment with organizational goals. • Prepare comprehensive reports and presentations to communicate findings to stakeholders. • Monitor operational metrics and identify areas for improvement to enhance efficiency. • Assist in the evaluation of financial strategies and recommend solutions for optimizing processes. • Support audits and compliance initiatives by providing accurate and timely financial data. • Ensure adherence to industry standards and best practices within investment management operations.
2026-09-30T00:00:00Z

Operations Analyst

Cranston, RI
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
We are looking for an Operations Analyst to support finance-related workflows in Warwick, Rhode Island. This position focuses on maintaining accurate financial records, preparing reporting support, and helping ensure timely completion of compliance-related activities. The ideal candidate brings strong attention to detail, sound analytical judgment, and the ability to manage several priorities in a deadline-driven environment. Responsibilities:• Monitor daily financial transactions and verify the accuracy of receivables, payables, journal activity, and cash balancing records.• Complete reconciliations and perform account analysis to assist with financial statements, audit preparation, and required tax and regulatory reporting.• Coordinate the preparation and submission of licensing, compliance, and tax documentation while tracking due dates and follow-up items.• Assist with commission administration by reviewing calculations, updating records, addressing exceptions, and responding to broker-related questions.• Investigate billing, payment, customer account, and finance-related discrepancies and drive issues through resolution.• Maintain vendor master data, enter necessary adjustments, and support accurate processing across finance systems.• Identify process improvement opportunities that strengthen reporting quality, operational consistency, and overall efficiency.• Provide cross-functional backup support for essential finance activities and maintain familiarity with core accounting procedures.
2026-10-12T00:00:00Z

Help Desk/Desktop Support Analyst

Bonita Springs, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to join a rental and leasing services organization in Cape Coral, Florida in a contract-to-permanent capacity. This role is suited for a service-oriented IT specialist who can resolve end-user issues efficiently, communicate clearly with employees at all levels, and maintain strong documentation throughout the support process. The position will play a key part in delivering dependable technical assistance, improving the user experience, and supporting day-to-day service desk operations. Responsibilities:• Deliver responsive technical support to employees across the organization, including executive leadership, while maintaining a high standard of service.• Investigate incidents by asking targeted diagnostic questions, identifying underlying causes, and working toward timely resolution of hardware, software, and access-related problems.• Support business applications and core IT environments by addressing user requests, troubleshooting system issues, and providing practical solutions whenever possible.• Record each support interaction with clear, accurate ticket notes so that issue history, actions taken, and outcomes are fully documented.• Translate technical information into straightforward guidance that end users can easily follow when learning systems, tools, or updated procedures.• Participate in user and business testing activities to build familiarity with upcoming enhancements and help prepare for successful adoption.• Share recurring issues, service trends, and improvement opportunities with service desk leadership to strengthen overall support performance.• Assist with operational reporting and daily metric tracking while ensuring requests are handled within established service level expectations.
2026-09-28T00:00:00Z

Help Desk/Desktop Support Analyst

Fort Mill, SC
onsite
Temporary / Contract
33.25 - 38.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to deliver hands-on technical support across manufacturing operations in Fort Mill, South Carolina. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day user issues, supporting endpoint technology, and working closely with both local teams and broader IT partners. The role combines desktop support, device administration, and shop-floor technology assistance in a fast-moving environment where reliability, responsiveness, and clear communication are essential. Responsibilities: • Deliver first-line onsite IT support for employees and operational teams, addressing hardware, software, and connectivity issues in office and production settings. • Set up, image, configure, and deploy Windows-based computers and related devices in alignment with established enterprise standards. • Diagnose and resolve problems involving desktops, mobile equipment, wireless tools, label printers, barcode scanners, tablets, and other manufacturing technology. • Perform routine user account support tasks within Active Directory and Entra, including access updates and password assistance. • Assist with employee onboarding by preparing equipment, transferring data, completing upgrades, and ensuring workstations are ready for use. • Guide end users on effective use of supported applications and equipment, helping improve adoption and reduce repeat issues. • Maintain endpoint security settings and support local efforts related to vulnerability response and cybersecurity incident follow-up. • Provide technical support for connected manufacturing and IoT devices, ensuring dependable setup, communication, and ongoing functionality. • Partner with infrastructure teams, vendors, and business stakeholders to support audits, equipment procurement, escalations, and continuous improvement initiatives, including weekly travel between sites as needed.
2026-10-14T00:00:00Z

Help Desk/Desktop Support Analyst

Burton, MI
onsite
Temporary / Contract
33.25 - 38.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join our team in Burton, Michigan on a short-term Contract assignment starting next week. This fully onsite role supports day-to-day technical needs for internal users, handling common desktop and access issues with a responsive, service-oriented approach. The ideal candidate brings hands-on experience with Microsoft Windows environments, user support, and practical troubleshooting across a range of end-user incidents. Responsibilities: • Provide front-line technical assistance for end users experiencing workstation, login, printing, and network connectivity issues. • Resolve support requests through remote troubleshooting or onsite assistance at user locations as needed. • Manage and update service desk tickets to ensure issues are documented, prioritized, and closed in a timely manner. • Support user account access and password-related requests within Active Directory. • Diagnose desktop and laptop problems in Microsoft Windows 10 environments and apply effective solutions. • Escalate more complex incidents when necessary while maintaining clear communication with users and internal stakeholders. • Install, configure, and support standard desktop hardware and software used across the organization.
2026-09-17T00:00:00Z

Help Desk/Desktop Support Analyst

Independence, OH
onsite
Temporary / Contract
18.2115 - 21.087 USD / Hourly
Position SummaryOur client is seeking an experienced Software Support Analyst to join a collaborative team of support professionals. The organization is preparing to release two new software systems, requiring end users to migrate to the new platforms. This transition is expected to create an increased need for application assistance, troubleshooting, and user education.The Software Support Analyst will provide first-line support for SaaS applications, respond to incoming support requests, investigate software-related issues, and guide users through effective resolutions. The ideal candidate has previous experience supporting software or business systems, strong communication skills, sound problem-solving abilities, and an interest in developing into a future Customer Success Manager role. Key Responsibilities<ul><li>Provide first-line support for SaaS platforms, software applications, and related system functionality.</li><li>Respond to incoming support requests received by phone, email, chat, or the organization’s ticketing system.</li><li>Evaluate and prioritize support requests based on urgency, business impact, and established service expectations.</li><li>Assist end users as they migrate to and begin using two newly released software systems.</li><li>Troubleshoot application access, configuration, navigation, functionality, and general usage issues.</li><li>Gather relevant information from users and apply diagnostic procedures to identify the cause of software problems.</li><li>Ask clear, targeted questions to understand reported issues and guide users through appropriate troubleshooting steps.</li><li>Explain software features, processes, and solutions in clear, user-friendly language.</li><li>Educate users on proper system procedures to improve adoption and reduce repeated support requests.</li><li>Accurately document support requests, troubleshooting steps, identified causes, and completed resolutions in the ticketing system.</li><li>Maintain detailed records of unresolved issues and provide complete information when escalating tickets to second-level support or technical teams.</li><li>Monitor escalated issues to help ensure timely resolution and user satisfaction.</li><li>Identify recurring support trends and potential system-wide problems.</li><li>Test and document suspected software issues before forwarding them to the appropriate technical resource.</li><li>Communicate known issues, service interruptions, and resolution updates to affected users and internal stakeholders.</li><li>Contribute to support documentation, knowledge-base articles, frequently asked questions, and user instructions.</li><li>Partner with implementation, product, technical, and customer-facing teams to improve the overall user experience.</li><li>Perform additional software support responsibilities as needed.</li></ul>
2026-10-16T00:00:00Z

Help Desk/Desktop Support Analyst

New York, NY
remote
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in New York, New York. This Long-term Contract position focuses on supporting Mac-based environments, resolving application issues, and delivering timely solutions that keep employees productive. The ideal candidate brings strong troubleshooting ability, experience working through service desk requests, and a customer-focused approach to desktop support. Responsibilities: • Deliver day-to-day technical support for users working primarily on Mac devices, addressing software and hardware issues efficiently. • Investigate and resolve application-related problems, with an emphasis on restoring functionality and minimizing user disruption. • Manage incoming service desk tickets, document resolutions clearly, and ensure requests are handled within expected response times. • Provide support for Windows-based systems when needed, including assistance with Microsoft Windows 10 environments. • Assist with account access and user support tasks involving Active Directory and related desktop tools. • Troubleshoot a wide range of end-user technology concerns, escalating more complex issues when appropriate. • Communicate clearly with employees to understand reported problems, explain solutions, and maintain a high level of service. • Contribute to a stable support environment by tracking recurring issues and sharing practical recommendations for improvement.
2026-10-02T00:00:00Z

Help Desk/Desktop Support Analyst

York, PA
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a team in Pennsylvania in a contract-to-permanent capacity. This position focuses on delivering hands-on technical support for end-user devices, business applications, and workplace technology across an active operational environment. The ideal candidate is comfortable resolving desktop and laptop issues, supporting Microsoft tools and mobile devices, and providing responsive service to employees while maintaining accurate support records. Responsibilities: • Provide day-to-day technical support for desktops, laptops, printers, projectors, and other end-user hardware across the site. • Set up, update, and maintain workstation configurations so systems remain aligned with approved software versions and operational standards. • Record, manage, and close support incidents through ServiceNow while keeping detailed notes on troubleshooting steps and outcomes. • Assist employees with Microsoft 365 tools, including Outlook, Office applications, and OneDrive, as well as Android and Apple mobile devices. • Track equipment inventory and document device changes such as installations, relocations, and removals using established change management practices. • Guide users on effective use of workstations, software applications, and the local network environment through informal training and support. • Troubleshoot issues affecting shop floor machines and related systems, with role-specific training provided as needed. • Support additional business applications and software platforms as operational needs evolve. • Move throughout office and production areas regularly, including climbing stairs and walking the shop floor multiple times during the day to deliver on-site assistance.
2026-10-15T00:00:00Z

Help Desk/Desktop Support Analyst

Staten Island, NY
onsite
Temporary / Contract
20.5865 - 23.837 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Staten Island, New York. In this role, you will provide comprehensive technical assistance to ensure smooth operations across multiple networks and campuses. You will be responsible for maintaining and troubleshooting systems, servers, and devices while collaborating with vendors to address hardware and software issues. Responsibilities: • Provide technical support to over 150 users across various networks and campuses. • Administer and maintain Microsoft Windows Servers, Active Directory, Group Policy, and endpoint devices. • Set up, configure, and manage multiple VMware servers, ensuring proper functionality and resolving issues. • Install, configure, and manage network devices to support organizational services. • Collaborate with external vendors to troubleshoot and resolve software and hardware challenges. • Lead projects involving server upgrades and migrations, ensuring timely and effective execution.
2026-09-25T00:00:00Z

Help Desk/Desktop Support Analyst

Indianapolis, IN
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance for end users in Indianapolis, Indiana. This Long-term Contract position focuses on resolving day-to-day hardware, software, and access issues while delivering responsive support across Microsoft-based environments. The ideal candidate brings strong troubleshooting ability, clear communication skills, and hands-on experience managing service requests and desktop support tasks. Responsibilities: • Provide front-line technical support for desktop, laptop, and Windows-related issues, ensuring timely resolution for end users. • Investigate and resolve routine hardware, software, and account-access problems through effective troubleshooting practices. • Manage incoming service requests, document issue details accurately, and track progress through ticketing systems such as JIRA and service desk platforms. • Support user account administration activities, including access updates and directory-related tasks within Active Directory. • Install, configure, and maintain Microsoft Windows 10 systems and standard business applications across user workstations. • Assist employees with application support needs, including common productivity tools and Adobe Acrobat. • Escalate more complex incidents when needed while maintaining clear communication with users and internal support teams. • Contribute to desktop support operations by identifying recurring issues and recommending practical solutions to improve service quality.
2026-10-16T00:00:00Z

Help Desk/Desktop Support Analyst

Irving, TX
onsite
Temporary / Contract
25 - 29 USD / Hourly
We are looking for a dependable Help Desk/Desktop Support Analyst to deliver timely technical support for employees in Irving, Texas. This 3-month contract position is ideal for someone who enjoys solving end-user technology issues, setting up devices, and keeping day-to-day operations running smoothly. The role focuses on hands-on support across hardware, software, and user access needs while providing a strong customer service experience. POSITION: Help Desk/Desktop SupportLOCATION: Irving, TX (Hybrid)DURATION: 3 Month Contract (Potential to convert)RATE: $25-$29/HR Responsibilities:• Provide first-line technical assistance for laptops, desktop computers, mobile devices, printers, monitors, docking stations, and related equipment.• Investigate and resolve common software and operating system issues, with primary support for Windows environments and some mobile platforms.• Handle user account tasks such as onboarding, updates, deactivations, mailbox access changes, and basic security group administration.• Prepare and deploy workstations by imaging, configuring, and setting up equipment according to established standards.• Record support activity thoroughly in the ticketing platform and ensure service requests are tracked to completion.• Maintain accurate asset information and contribute to organized inventory records for end-user technology.
2026-10-13T00:00:00Z

Help Desk/Desktop Support Analyst

Minneapolis, MN
onsite
Temporary / Contract
25.65 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users. This position focuses on resolving day-to-day hardware, software, and access issues while delivering a detail-oriented support experience. The ideal candidate will be comfortable working with Microsoft Windows environments, handling service desk requests, and troubleshooting desktop-related problems efficiently. Responsibilities:• Respond to incoming support requests and manage service desk tickets through resolution in a timely manner.• Diagnose and resolve desktop, laptop, and peripheral issues affecting end-user productivity.• Provide hands-on support for Microsoft Windows and Windows 10 systems, including routine issue resolution and user assistance.• Support account access tasks within Active Directory, such as password resets, account updates, and basic user administration.• Troubleshoot common software, hardware, and connectivity problems using a structured support approach.• Document incidents, solutions, and recurring issues clearly to improve service desk knowledge and support consistency.
2026-10-16T00:00:00Z

Help Desk/Desktop Support Analyst

Santa Clara, CA
onsite
Temporary / Contract
35 - 37 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Santa Clara, California. This Long-term Contract position is ideal for someone who enjoys resolving desktop and system issues, delivering excellent customer service, and keeping day-to-day IT operations running smoothly. The role focuses on hands-on troubleshooting, user support, and timely ticket resolution across Windows-based environments. Responsibilities: • Provide front-line technical assistance for hardware, software, and desktop-related issues affecting end users. • Diagnose and resolve problems within Microsoft Windows environments, including Windows 10 systems and common workstation applications. • Manage service desk requests from intake through closure, ensuring updates are documented clearly and handled within expected timeframes. • Support user account administration activities in Active Directory, including access changes, password assistance, and basic account maintenance. • Troubleshoot system, peripheral, and connectivity issues to minimize disruption and restore user productivity quickly. • Install, configure, and maintain desktop equipment, operating systems, and standard business applications as needed. • Escalate more complex incidents appropriately while providing accurate notes and relevant troubleshooting details to support resolution.
2026-10-13T00:00:00Z

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