274 Results for Cyber Security Analyst Jobs

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Security Network Engineer

San Jose, CA
onsite
Temporary / Contract
60 - 70 USD / Hourly
We are looking for an experienced Security Network Engineer to support and strengthen a data center environment in California. This long-term contract opportunity is ideal for a senior specialist who brings deep expertise in secure network operations, infrastructure monitoring, and enterprise firewall administration. The role focuses on maintaining a reliable, high-performing network across a smaller infrastructure footprint while partnering with teams that operate during Pacific Time hours. Responsibilities: • Manage and optimize secure network infrastructure across data center switching, routing, and firewall platforms. • Administer firewall environments and centralized policy management tools to maintain strong security controls and network availability. • Monitor network performance and security events, identify issues proactively, and drive timely resolution of incidents. • Support day-to-day operations for a compact but critical infrastructure environment with a focus on stability and efficiency. • Implement configuration changes, upgrades, and troubleshooting activities across core networking components. • Use network monitoring platforms such as SolarWinds to track health, capacity, and performance trends. • Contribute technical expertise on Cisco-based environments, including Nexus platforms where applicable. • Collaborate with internal stakeholders and remote teams to ensure dependable support coverage during Pacific Time business hours.
2026-09-21T00:00:00Z

IT Analyst

Fountain Valley, CA
onsite
Temporary / Contract
30 - 35 USD / Hourly
Robert Half is seeking an experienced IT Analyst to support approximately 300 employees across seven locations in an all-Windows environment consisting of roughly 350 computers. This is a hands-on, support-focused role with a strong emphasis on Microsoft Intune, endpoint management, desktop support, and help desk operations. <ul><li>Provision, configure, and deploy Windows desktops and computers using Microsoft Intune.</li><li>Package, configure, test, and deploy applications through Intune.</li><li>Create, configure, and maintain Intune device policies and endpoint management settings.</li><li>Deploy and manage printers across user devices through Intune.</li><li>Administer mobile device management (MDM), including device enrollment, configuration, and policy enforcement.</li><li>Troubleshoot hardware, software, operating system, application, and endpoint-related issues.</li><li>Respond to service tickets, prioritize requests, and work efficiently to reduce an existing backlog of 100+ tickets.</li></ul>
2026-10-09T00:00:00Z

Identity & Access Management Analyst

San Diego, CA
onsite
Temporary / Contract
37 - 41 USD / Hourly
We are looking for an experienced Identity & Access Management Analyst to support a long-term contract opportunity within the insurance industry in San Diego, California. This role focuses on strengthening identity governance, improving access controls, and advancing secure authentication practices across cloud and enterprise environments. The ideal candidate will bring deep expertise in access lifecycle management, compliance-driven security operations, and modern identity platforms while working closely with technical and business teams to protect organizational assets. Responsibilities: • Shape and enhance the identity and access management program by developing effective governance practices, standards, and control measures. • Oversee user access throughout the full identity lifecycle, including new employee setup, role changes, internal transfers, and separation activities. • Create and refine role-based access structures that align permissions with business needs and least-privilege security expectations. • Coordinate recurring access reviews, entitlement certifications, and audit support activities to maintain regulatory and internal compliance. • Partner with application owners, security teams, and business stakeholders to define access models and resolve complex authorization issues. • Advance automation efforts for provisioning, deprovisioning, and access requests through APIs, scripting, and workflow-based solutions. • Support integrations across Microsoft Entra ID, Okta, and connected cloud, SaaS, and on-premises applications to improve identity services. • Contribute to privileged access controls, authentication enhancements such as SSO and MFA, and broader Zero Trust security initiatives. • Provide operational reporting, risk metrics, and technical guidance while mentoring team members and supporting IAM-related projects from planning through delivery.
2026-09-29T00:00:00Z

Identity Access Analyst

Glens Falls, NY
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
We are looking for an experienced Identity Access Analyst to join our Information Technology team in Glens Falls, New York. This position plays a key role in advancing identity and access practices, improving control over user permissions, and supporting audit and cybersecurity objectives across the organization. The ideal candidate brings strong expertise in access governance, authentication technologies, and secure account administration within enterprise environments.
2026-10-14T00:00:00Z

IT Analyst/Developer

Marysville Nt, OH
onsite
Temporary / Contract
55 - 65 USD / Hourly
We are looking for an IT Analyst/Developer to support and advance enterprise platform initiatives for an automotive organization in Marysville, Ohio. This Long-term Contract position focuses on leading enhancements within the Dassault Systèmes 3DEXPERIENCE environment, partnering with business teams, technical resources, and external vendors to deliver dependable solutions. The role is primarily onsite four days per week and is well suited for someone who combines strong technical understanding with disciplined project coordination. Responsibilities: • Drive enhancement initiatives within the Dassault Systèmes 3DEXPERIENCE platform by organizing scope, schedules, and cross-functional execution activities. • Collaborate with business stakeholders to define needs, translate objectives into clear requirements, and align delivery plans with operational priorities. • Oversee project progress across multiple platform environments, ensuring development, validation, and release activities remain on track. • Coordinate testing efforts, monitor defects, and guide issue remediation to support stable and timely deployments. • Provide consistent communication to stakeholders through project updates, status reporting, and risk escalation when needed. • Partner with internal technical teams and third-party vendors to implement new capabilities that satisfy agreed business outcomes. • Manage deployment readiness by tracking dependencies, confirming deliverables, and supporting smooth production rollout activities. • Facilitate resolution of project obstacles by identifying risks early and driving action plans with the appropriate teams.
2026-09-30T00:00:00Z

Sr. IT Security Engineer

Bensalem, PA
onsite
Permanent / Full Time
100000 - 140000 USD / Yearly
We are looking for a skilled Sr. IT Security Engineer to join our team in Bensalem, Pennsylvania. In this role, you will lead efforts to design, implement, and manage security solutions that safeguard the organization’s infrastructure and data. Your expertise will be instrumental in developing advanced threat detection systems, conducting vulnerability assessments, and driving compliance with industry standards. Responsibilities:• Design and deploy centralized security monitoring systems and advanced threat detection solutions to enhance incident response capabilities.• Oversee intrusion detection and prevention systems, analyzing and responding to suspicious activities to mitigate risks.• Implement and maintain network-based security solutions while establishing data privacy policies.• Perform regular vulnerability assessments using tools like Nessus, identifying and remediating security gaps.• Develop strategies for zero-day threat protection and manage endpoint protection technologies to prevent malware.• Configure and manage identity and access management systems, such as Okta, to ensure secure user authentication.• Architect secure network solutions, including firewalls, web content filtering, and data loss prevention systems.• Maintain detailed security architecture documentation and provide periodic reports on security posture.• Collaborate with IT and compliance teams to promote security best practices and ensure regulatory compliance.• Monitor and manage security devices to protect systems from internal and external threats.
2026-09-23T00:00:00Z

Lead Info Security Analyst

Madison, WI
remote
Temporary / Contract
60 - 70 USD / Hourly
We are seeking an experienced PCI Technical Engineer to help build, strengthen, and automate a PCI DSS compliance program within a highly regulated financial services environment.This is a hands-on role for someone who understands PCI DSS at a deep level and has built and matured a PCI program from the ground up. The ideal candidate will have experience defining PCI scope and boundaries, understanding the Cardholder Data Environment (CDE), establishing and validating controls, supporting audits, remediating findings, and continuously improving the program.This role is also focused on automation and process improvement. We are looking for someone who is a creator and problem solver—someone who sees a manual process and asks, “How can we make this better and automate it?”What You’ll Do<ul><li>Build, implement, and mature PCI DSS compliance programs from the ground up.</li><li>Define and maintain PCI scope and boundaries, including identifying systems, applications, networks, processes, and people that fall within PCI requirements.</li><li>Develop a strong understanding of the Cardholder Data Environment (CDE) and how payment card data moves through the environment.</li><li>Establish, document, and validate technical and administrative controls required for PCI DSS compliance.</li><li>Lead PCI audit preparation, evidence gathering, auditor coordination, remediation, and ongoing compliance activities.</li><li>Gather and validate technical artifacts and evidence required to demonstrate compliance.</li><li>Identify control gaps and partner with technical teams to develop and implement remediation plans.</li><li>Continuously assess and mature the PCI program as the technology environment and business requirements evolve.</li><li>Automate PCI evidence collection, control validation, reporting, and other repetitive compliance processes.</li><li>Identify opportunities to automate manual GRC and Information Security processes beyond PCI.</li><li>Develop repeatable processes and solutions that improve efficiency, accuracy, and audit readiness.</li><li>Support internal audits and financial services regulatory examinations.</li><li>Document technical processes and controls in a clear and accurate manner.</li><li>Develop metrics and reporting that communicate compliance, control effectiveness, risk, and remediation status to leadership.</li><li>Partner with Information Security, Infrastructure, Application, Risk, Audit, and other technical teams.</li><li>Help establish and maintain security policies, standards, procedures, and controls related to PCI and Information Security.</li></ul>
2026-10-14T00:00:00Z

Fraud Analyst

Mt. Horeb, WI
remote
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Fraud Analyst to support a retail apparel and accessories business in Wisconsin through a Contract assignment. This role focuses on reviewing online transactions, identifying suspicious activity, and helping protect revenue while maintaining a positive customer experience. The ideal candidate brings strong judgment, fraud detection expertise, and the ability to work closely with multiple teams in a fast-paced eCommerce environment. Responsibilities:• Evaluate flagged and high-risk eCommerce orders in real time to determine whether purchases should be released, held for review, or stopped due to suspected fraud.• Analyze transaction patterns, order velocity, and unusual buying behavior to uncover potential card misuse, account compromise, or organized fraudulent activity.• Partner with customer support, fulfillment, logistics, and finance stakeholders to validate order details, confirm customer legitimacy, and address fraud-related concerns.• Apply balanced decision-making to reduce unnecessary order declines while still protecting the business from financial loss and fraudulent transactions.• Track emerging fraud trends, unexpected activity increases, and recurring risk indicators, then escalate meaningful findings to leadership for action.• Document investigations, decisions, and supporting evidence clearly to maintain accurate records and improve fraud prevention efforts over time.• Support fraud review coverage during evening and weekend hours to help ensure timely action on urgent transactions and risk events
2026-10-14T00:00:00Z

Risk Reporting Analyst

Boston, MA
onsite
Temporary / Contract
38 - 43 USD / Hourly
We are looking for a Performance & Risk Reporting Analyst to join a long-term contract assignment in Boston, Massachusetts. In this role, you will partner with business stakeholders and technical teams to translate operational and reporting needs into clear requirements, support solution delivery, and help ensure reporting outputs meet client expectations. This position is ideal for someone who can balance analytical thinking, client service, and cross-functional coordination in a fast-paced environment. Responsibilities:• Analyze business and reporting needs by working closely with client-facing teams, operations partners, and technical groups to define practical solutions.• Prepare and deliver performance-related reporting, including attribution, contribution, and ex-post risk analysis, while maintaining accuracy and timeliness.• Turn client-driven updates into documented requirements and support the execution of approved reporting and process changes.• Serve as a key point of coordination among stakeholders, including offshore support teams, to ensure deliverables align with business expectations.• Respond to reporting-related inquiries from shared communication channels and provide clear, timely follow-up to clients and internal partners.• Contribute to client onboarding activities by helping establish reporting processes, validate requirements, and support implementation tasks for the operations team.• Plan and carry out system and reporting tests to confirm that business requirements are met and issues are identified before release.• Maintain adherence to established controls and risk practices designed to reduce operational exposure across team activities.• Assist team leadership with project-based work and centralized initiatives that support broader business objectives.
2026-10-08T00:00:00Z

Infrastructure & Security Engineer

Naperville, IL
onsite
Permanent / Full Time
120000 - 148000 USD / Yearly
Our client is seeking an experienced Infrastructure Security Engineer to support and secure a hybrid Microsoft environment spanning both on-premises and cloud platforms. This role is ideal for a hands-on professional with deep experience across traditional server and network infrastructure, along with responsibility for enterprise security tooling, threat monitoring, and ongoing security operations. The organization is currently in a hybrid state and actively transforming to a more cloud-centric environment, so this individual will play a key role in both day-to-day operational security and longer-term modernization efforts. Based on general knowledge. Key Responsibilities<ul><li>Manage and secure core infrastructure, including servers, networks, firewalls, switches, VPNs, and related systems in a hybrid on-premises and cloud environment. Based on general knowledge.</li><li>Administer, maintain, and optimize security tools such as endpoint protection, vulnerability management, SIEM, email security, identity and access management, and monitoring platforms. Based on general knowledge.</li><li>Monitor infrastructure and security events, investigate alerts, respond to incidents, and support remediation efforts. Based on general knowledge.</li><li>Partner with infrastructure and leadership teams to strengthen security controls across Microsoft technologies, including Active Directory, Azure, Microsoft 365, and related platforms. Based on general knowledge.</li><li>Support the company’s transition from traditional on-premises infrastructure to cloud-based solutions by helping design and implement secure architectures and best practices. Based on general knowledge.</li><li>Perform vulnerability assessments, patch management coordination, system hardening, and access reviews across servers, endpoints, and network devices. Based on general knowledge.</li><li>Develop and maintain security documentation, standards, procedures, and incident response processes. Based on general knowledge.</li><li>Assist with compliance, audit readiness, and security improvement initiatives. Based on general knowledge.</li><li>Collaborate with internal teams and third-party vendors to ensure reliable infrastructure performance and effective security coverage. Based on general knowledge.</li></ul>
2026-09-22T00:00:00Z

Financial Crimes Compliance Analyst

Philadelphia, PA
onsite
Temporary / Contract
21.85 - 23 USD / Hourly
We are looking for a detail-oriented Financial Crimes Compliance Analyst to join a contract assignment with a financial services organization. In this role, you will support efforts to detect potentially suspicious activity, help uphold anti-money laundering and counter-terrorist financing standards, and contribute to a strong compliance culture. This opportunity is well suited for entry-level or early-career professionals with academic training in legal studies, business, finance, or compliance-related fields. Responsibilities: • Review transaction monitoring alerts and perform structured investigations to determine whether activity presents potential financial crime risk. • Evaluate customer account activity against expected behavior and identify exceptions that require deeper analysis. • Perform follow-up research on escalated transactions and gather supporting information to assess whether activity appears legitimate. • Prepare accurate case notes and investigative summaries for internal review and, when required, regulatory examination. • Partner with compliance, operations, and other internal teams to obtain documentation related to customer due diligence and enhanced review processes. • Apply current anti-money laundering and financial crime compliance standards consistently in daily casework and decision-making. • Take part in ongoing training and development sessions to stay informed on regulatory updates and industry best practices.
2026-10-12T00:00:00Z

Digital & IT Senior Analyst

Lexington, KY
onsite
Permanent / Full Time
100000 - 115000 USD / Yearly
Our client is seeking a Digital & IT Senior Analyst to lead technology initiatives that support manufacturing operations and business objectives. This role combines IT project leadership, digital transformation, and operational support while partnering closely with Operations, Engineering, Quality, Supply Chain, Finance, and IT leadership teams. The ideal candidate will have experience managing technology projects in a manufacturing environment and driving improvements through systems, automation, and data-driven decision making. Key ResponsibilitiesIT & Digital Project Leadership<ul><li>Lead IT and digital projects from planning through implementation.</li><li>Manage project scope, timelines, budgets, resources, and stakeholder communication.</li><li>Coordinate system upgrades, consolidations, conversions, and business-driven technology initiatives.</li><li>Ensure project alignment with enterprise architecture, cybersecurity, and data governance standards.</li><li>Support user adoption through change management, training, and post-implementation support.</li></ul>Business Partnership & Process Improvement<ul><li>Collaborate with business leaders to identify opportunities for technology improvements and operational efficiencies.</li><li>Translate business requirements into actionable technology solutions and roadmaps.</li><li>Support continuous improvement initiatives utilizing Lean and Six Sigma methodologies.</li><li>Facilitate project governance meetings, steering committees, and executive updates.</li></ul>Manufacturing Systems & Digital Enablement<ul><li>Partner with operations teams to implement automation, analytics, workflow digitization, and data visibility initiatives.</li><li>Support integrations between business applications and manufacturing systems.</li><li>Improve reporting accuracy and data quality across production, quality, and supply chain functions.</li><li>Help maintain secure, reliable, and efficient technology environments supporting business operations.</li></ul>
2026-10-02T00:00:00Z

Help Desk Analyst

Philadelphia, PA
remote
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Help Desk Analyst to support end users with day-to-day technical issues in Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving problems, delivering responsive customer support, and maintaining reliable desktop performance across a Microsoft Windows environment. The person in this role will handle incoming service requests, troubleshoot system and access issues, and help ensure users can work efficiently with minimal disruption. Responsibilities: • Provide first-level technical support for hardware, software, and Windows-related issues reported by end users. • Manage and resolve service desk tickets in a timely manner, documenting steps taken and outcomes clearly. • Troubleshoot desktop and account-access problems, identifying root causes and escalating more complex issues when needed. • Support user administration tasks within Active Directory, including account updates and access-related assistance. • Assist team members with Windows 10 functionality, system settings, and common workstation problems. • Communicate with users throughout the support process to set expectations and confirm issue resolution. • Maintain accurate records of incidents, requests, and recurring technical concerns to support service improvement.
2026-10-01T00:00:00Z

Help Desk Analyst

Greenville, SC
onsite
Temporary / Contract
17 - 18 USD / Hourly
We are looking for a Help Desk Analyst to support daily technical operations for a plastics manufacturing organization in Greenville, South Carolina. This Contract position focuses on delivering responsive first-line assistance, resolving common hardware, software, and connectivity issues, and ensuring employees receive timely support. The ideal candidate brings strong troubleshooting ability, clear communication skills, and a customer-focused approach in a fast-paced environment. Responsibilities: • Serve as the first point of contact for incoming support requests by phone or ticketing system, assessing issues and providing prompt technical assistance. • Troubleshoot routine user problems involving Microsoft Windows, password access, printers, network connectivity, point-of-sale devices, and other fixed or mobile equipment. • Guide employees on the effective use of new or revised technologies through clear instruction and practical user support. • Research technical questions by consulting company documentation, vendor resources, and knowledge base articles to identify effective solutions. • Escalate incidents that require advanced diagnosis to the appropriate support tier while ensuring all relevant details are communicated clearly. • Maintain accurate service records by documenting symptoms, actions taken, troubleshooting results, and final outcomes within the ticketing system. • Monitor open cases and follow through to closure while working within established service level expectations. • Contribute to consistent service desk operations by applying help desk procedures and adapting priorities as business needs change.
2026-10-16T00:00:00Z

Help Desk Analyst

Green, OH
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Help Desk Analyst to join a Long-term Contract opportunity supporting a large-scale infrastructure initiative in Canton, Ohio. This position focuses on providing technical assistance tied to equipment validation and end-user support across a broad network of corporate locations. The ideal candidate brings a strong help desk background, communicates clearly with users and internal teams, and maintains precise records throughout each stage of support. Responsibilities:• Provide front-line technical support for users by diagnosing common hardware, software, and connectivity issues in a timely manner.• Perform pre-deployment and post-deployment validation of IT equipment to confirm readiness and proper operation during the infrastructure upgrade project.• Document incidents, resolutions, and follow-up actions thoroughly within the service desk ticketing system.• Support activities related to switch upgrade efforts across numerous sites by verifying device status and escalating issues when needed.• Use Active Directory and Windows-based tools to assist with user access, account support, and workstation troubleshooting.• Communicate effectively with team members, project leads, and end users to provide updates, gather required information, and ensure smooth support coverage.• Follow established support procedures and quality standards while handling a high volume of technical requests with accuracy and attention to detail.
2026-10-09T00:00:00Z

Help Desk Analyst

Memphis, TN
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are seeking a Help Desk Support Analyst to join a growing IT team supporting end users in a healthcare-related environment. This role is ideal for someone with a strong customer service mindset, solid phone presence, and previous help desk experience who enjoys helping users solve technical issues.During the first six months, this position will work onsite Monday through Friday for training and onboarding. Following conversion to a permanent employee, the schedule may include evenings, nights, weekends, or other assigned shifts, with remote work opportunities available based on business needs.Responsibilities<ul><li>Provide Tier 1 and Tier 2 technical support to end users via phone, email, and remote support tools</li><li>Troubleshoot hardware, software, password, and account access issues</li><li>Support Active Directory user account administration, including password resets and account maintenance</li><li>Document incidents, service requests, and resolutions in the ticketing system</li><li>Escalate complex issues to appropriate IT teams as needed</li><li>Deliver exceptional customer service while supporting a diverse user community</li><li>Follow established support processes, procedures, and service level expectations</li></ul>
2026-10-09T00:00:00Z

Help Desk Analyst

San Antonio, TX
onsite
Temporary to Hire
15.2 - 17.6 USD / Hourly
We are looking for a Help Desk Analyst to support end users by resolving technical issues and delivering reliable day-to-day IT assistance in San Antonio, Texas. This contract position with potential for a permanent role is ideal for someone who communicates clearly, stays composed in a fast-paced environment, and enjoys helping people navigate hardware, software, and access-related challenges. The role will focus on ticket-based support, account administration, collaboration tools, and device troubleshooting across a diverse technical environment. Responsibilities: • Manage incoming support requests through the FootPrints ticketing platform, document resolutions, and maintain accurate service records. • Troubleshoot issues involving Microsoft Teams, desktop applications, and general end-user connectivity to restore productivity quickly. • Administer user accounts and access permissions within Active Directory, including routine updates and account support. • Provide technical assistance for Windows and Mac computers, mobile devices, and common peripheral hardware used across the organization. • Support Apple and Android devices by assisting with setup, configuration, and basic troubleshooting needs. • Assist with hardware rollouts, device deployments, and configuration tasks to ensure equipment is ready for business use. • Coordinate with internal IT teams and vendors when issues require escalation or specialized technical expertise. • Deliver customer-focused support with professionalism, patience, and clear communication during every user interaction.
2026-10-08T00:00:00Z

Help Desk Analyst

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a customer-focused Help Desk Analyst to provide technical support to end users across desktop, mobile, and cloud-based technologies. The ideal candidate will have strong troubleshooting abilities and a passion for delivering exceptional customer service.Responsibilities<ul><li>Provide Tier I and Tier II support for hardware, software, and network-related issues.</li><li>Troubleshoot Windows operating systems, Microsoft 365 applications, and endpoint devices.</li><li>Create, manage, and close service tickets while meeting SLA requirements.</li><li>Support Active Directory user administration, password resets, and account management.</li><li>Assist users with VPN, printer, email, and connectivity issues.</li><li>Configure and deploy laptops, desktops, and mobile devices.</li><li>Escalate complex issues to infrastructure or engineering teams when necessary.</li><li>Maintain technical documentation and knowledge base articles.</li></ul>
2026-10-08T00:00:00Z

Help Desk Analyst

Syracuse, NY
onsite
Temporary / Contract
22 - 26.4 USD / Hourly
We are looking for a Help Desk Analyst to support end users in Syracuse, New York through responsive technical assistance and dependable issue resolution. This Long-term Contract position is ideal for someone with at least 1 year of experience assisting users with Windows environments, account access, and everyday desktop support needs. The role focuses on delivering timely service, documenting incidents accurately, and helping maintain a smooth and productive user experience. Responsibilities: • Provide first-line technical support for hardware, software, and access-related issues submitted by end users. • Investigate and resolve desktop problems involving Microsoft Windows 10 and Windows 11 systems. • Manage service desk requests by logging, updating, and closing tickets with clear and thorough documentation. • Support user account maintenance tasks, including password resets and directory-related assistance within Active Directory. • Troubleshoot common workstation issues by identifying root causes and applying practical fixes or escalation when needed. • Communicate with users in a clear and attentive manner to gather issue details, explain solutions, and set expectations on resolution timelines. • Escalate more complex incidents to the appropriate support teams while ensuring continuity and follow-up. • Contribute to a reliable support operation by tracking recurring issues and sharing observations that may improve service performance.
2026-10-16T00:00:00Z

Software Support Analyst

Independence, OH
onsite
Temporary / Contract
18.2115 - 21.087 USD / Hourly
We are looking for a Software Support Analyst to provide responsive assistance to users and help deliver a smooth experience across software platforms in Independence, Ohio. This Long-term Contract position is well suited for someone who brings strong troubleshooting skills, communicates clearly with end users, and enjoys solving application-related issues in a fast-paced support environment. The ideal candidate will be comfortable working within a SaaS setting, documenting solutions thoroughly, and building toward a future path in customer-facing success roles. Responsibilities: • Deliver timely support to end users by diagnosing software issues, answering questions, and resolving incidents through remote and direct assistance. • Investigate application-related problems, identify root causes, and provide clear guidance that helps users return to productivity quickly. • Support increased service demand tied to the rollout of new software platforms and assist users as they adapt to updated tools and workflows. • Create and maintain accurate support records, knowledge articles, and troubleshooting documentation to improve consistency and future resolution times. • Work closely with internal support team members to escalate complex issues appropriately and ensure effective follow-through on open cases. • Provide attentive customer support that balances technical problem solving with patience, clarity, and a positive user experience. • Monitor recurring issues and share observations that may help improve application performance, user adoption, and support processes.
2026-10-16T00:00:00Z

Business Systems Analyst

Washington, DC
onsite
Temporary / Contract
50 - 54 USD / Hourly
We are looking for a Business Systems Analyst to support mission-critical business applications within a federal government environment. This role is responsible for the administration, maintenance, optimization, and support of enterprise applications including iManage, eRooms, Confluence, and Jira. Key Responsibilities:· Administer, maintain, and support business-critical applications including iManage, eRooms, Confluence, and Jira.· Perform system configuration, upgrades, patching, and ongoing maintenance activities.· Monitor application health, performance metrics, logs, and system availability.· Troubleshoot and resolve issues related to application functionality, integrations, user access, and performance.· Manage user accounts, permissions, and role-based access controls.· Optimize system performance and implement enhancements to improve reliability and user experience.· Support backup, recovery, and disaster recovery processes for business applications.· Configure and maintain workflows, automations, and integrations within Jira and Confluence.· Create and maintain technical documentation, operational procedures, and troubleshooting guides.· Apply security updates and ensure applications remain compliant with organizational standards.· Participate in change management activities and support system implementation initiatives.
2026-10-15T00:00:00Z

Business Systems Analyst

Branford, CT
onsite
Permanent / Full Time
80000 - 90000 USD / Yearly
We are looking for a Business Systems Analyst to support business process improvement and data-driven decision-making in Branford, Connecticut. This role focuses on analyzing system needs, reviewing business documentation, and translating operational requirements into effective technical solutions. The ideal candidate brings hands-on experience with Oracle-based environments, strong SQL and PL/SQL capabilities, and the ability to work across teams to strengthen enterprise systems.
2026-10-09T00:00:00Z

Business Systems Analyst

Westlake, OH
onsite
Permanent / Full Time
65000 - 85000 USD / Yearly
We are looking for a Business Systems Analyst to support operational and technology initiatives within a service-focused healthcare environment in Westlake, Ohio. This role partners with stakeholders to examine workflows, identify improvement opportunities, and translate business needs into clear, practical solutions. The ideal candidate brings strong experience with claims and payment processes, along with the ability to work independently while contributing effectively in a fast-moving team setting. Responsibilities: • Analyze healthcare-related business processes, particularly those tied to claims handling and payment activities, to identify gaps and recommend effective solutions. • Gather, document, and refine business needs by collaborating with cross-functional teams and converting operational issues into detailed functional requirements. • Review existing workflows, data usage, and system behavior to support process improvements and strengthen business performance. • Create and maintain business documentation, reports, and process materials using Microsoft Office tools, including Word, Excel, and Outlook. • Work with database resources and reporting tools to research issues, validate information, and support informed decision-making. • Participate in Agile-based project activities such as backlog refinement, requirement clarification, and collaboration with delivery teams during development cycles. • Conduct gap analysis and document review to help ensure proposed solutions align with business objectives and user expectations. • Manage multiple priorities in a results-driven environment while responding effectively to changing business needs. • Support issue resolution by applying analytical thinking and sound judgment to complex business and system-related challenges.
2026-10-01T00:00:00Z

Business Systems Analyst

Walnut Creek, CA
onsite
Permanent / Full Time
150000 - 175000 USD / Yearly
We are looking for a Business Systems Administrator to support and enhance the technology platforms that power a growing investment advisory firm in the East Bay. This role centers on administering Salesforce and a portfolio of business applications while partnering with teams across the organization to improve workflows, strengthen system controls, and resolve day-to-day technology issues. The ideal candidate brings hands-on experience managing SaaS platforms, a practical approach to automation, and the ability to turn business needs into reliable, user-friendly solutions. Responsibilities:• Oversee daily administration of Salesforce, including configuration of objects, fields, user roles, permissions, reports, dashboards, and workflow automation.• Provide timely troubleshooting and user support for Salesforce and other firm applications, ensuring employees can work efficiently across departments.• Maintain and support key business platforms such as Orion, DocuSign, Box, Jump AI, Schwab Advisor Center, Fidelity Wealthscape, Calendly, and related tools.• Manage user provisioning, security settings, application access, and routine system upkeep to maintain stable and compliant operations.• Partner with software vendors and external IT resources to investigate issues, coordinate resolutions, and improve platform performance.• Analyze current business processes, identify inefficiencies, and implement technology-driven improvements that reduce manual effort.• Build, test, and maintain Salesforce Flows and other automations to streamline operations and support scalable business processes.• Assist with system integrations, data transfers, upgrades, testing efforts, and broader technology initiatives across the firm.• Create and maintain clear documentation for systems, procedures, integrations, and recurring administrative tasks while supporting onboarding, offboarding, access reviews, and security-related activities.
2026-09-30T00:00:00Z

Business Systems Analyst

Branford, CT
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
We are seeking a highly skilled and motivated individual to join our client's team as a Business Systems Analyst. In this role, you will be responsible for optimizing, improving, and maintaining their ERP system, as well as analyzing and improving business processes within the company.<ul><li>You will be managing and creating new reports in Power BI.</li><li>Working with their ERP system to upgrade to the cloud and continuous improvement as well as integrating technology into it.</li><li>You will be working with different teams to improve their technology and ERP system.</li><li>Some general IT training for end users and technical support may be involved.</li></ul>
2026-10-05T00:00:00Z

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274 results for Cyber Security Analyst jobs