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332 results for Customer Support Specialist jobs
- Torrance, CA
- onsite
- Temporary to Hire
- 23.75 - 25 USD / Hourly
- <p>We are looking for a detail-oriented Customer Service Billing Specialist to join a manufacturing organization in Torrance, California. This on-site <strong>Contract </strong>opportunity is ideal for someone who enjoys working across departments to resolve billing issues, support customer account activity, and keep transaction records accurate. The person in this role will help maintain smooth order and billing operations by investigating credits and refunds, entering data carefully, and communicating effectively with internal teams.</p><p><br></p><p>Responsibilities:</p><p>• Work closely with accounting, customer service, sales, and distribution teams to investigate customer billing concerns and bring credit or refund requests to resolution.</p><p>• Enter and process customer credits, refunds, and related billing adjustments with a strong focus on accuracy and timeliness within the company system.</p><p>• Keep complete and organized records of billing actions to support audit readiness and ensure reliable transaction history.</p><p>• Assist with order entry and general order processing when additional operational support is needed.</p><p>• Maintain precise data input standards during busy periods to help ensure dependable customer service and order flow.</p><p>• Review billing and order activity for inconsistencies, trace the source of issues, and escalate recurring problems to department leadership.</p><p>• Verify transaction details before finalizing adjustments to reduce errors and improve financial accuracy.</p><p>• Contribute to efficient day-to-day billing operations by balancing customer support needs with administrative accuracy.</p>
- 2026-11-11T00:00:00Z
- Manchester, NH
- onsite
- Temporary / Contract
- 25.75 - 29.5 USD / Hourly
- <p>We are looking for a Customer Service Coordinator to support customer interactions and appointment management for a busy service operation in Manchester, New Hampshire. This Long-term Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and can balance incoming requests with scheduling priorities. The person in this role will serve as a key point of contact for customers while helping ensure service appointments and dispatch activities run smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls with professionalism, provide service-related assistance, and address questions in a timely manner.</p><p>• Coordinate service appointments by matching customer needs with technician availability and operational schedules.</p><p>• Enter orders and service requests accurately into internal systems while maintaining complete and organized records.</p><p>• Place outbound calls as needed to confirm appointments, share updates, and gather missing information from customers.</p><p>• Work closely with dispatch and service teams to assign calls efficiently and support daily route or schedule adjustments.</p><p>• Monitor appointment calendars and make changes when priorities shift, cancellations occur, or urgent requests arise.</p><p>• Provide a high level of customer support by resolving routine concerns and escalating more complex issues when appropriate.</p>
- 2026-11-06T00:00:00Z
- Rutland, VT
- onsite
- Temporary to Hire
- 19 - 23 USD / Hourly
- We are looking for a Customer Sales & Service Representative to support customers through attentive service, accurate order handling, and clear phone communication. This contract-to-permanent opportunity is ideal for someone who enjoys helping people, managing customer requests efficiently, and contributing to a positive service experience. The person in this role will balance inbound customer support with administrative coordination while ensuring each interaction is handled with care and accuracy.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide clear, courteous assistance for questions, requests, and service needs.<br>• Enter customer orders accurately into company systems and verify details to help ensure timely processing.<br>• Handle both inbound and outbound communication to follow up on inquiries, confirm information, and support resolution of customer issues.<br>• Maintain organized records of customer interactions, order activity, and service updates to support daily operations.<br>• Assist with routine administrative tasks related to customer accounts, order documentation, and service coordination.<br>• Identify customer concerns, research appropriate solutions, and escalate matters when additional support is needed.<br>• Deliver a high-quality customer experience by communicating clearly, managing priorities effectively, and following established service procedures.
- 2026-11-13T00:00:00Z
- Northbrook, IL
- onsite
- Permanent / Full Time
- 45000 - 60000 USD / Yearly
- <p>Our client, a privately owned manufacturing company is looking for a proactive and detail-focused Order Entry Specialist/Customer Service Representative to support customers and internal sales activity in Northbrook, Illinois. This role plays a key part in keeping orders accurate, communications timely, and service expectations high in a fast-moving distribution environment. The ideal candidate is comfortable balancing customer interaction, order administration, and cross-functional coordination while maintaining strong follow-through. </p><p><br></p><p><strong><u>Position Details:</u></strong></p><p><strong>Schedule: </strong>100% on-site from 8:30am-5:00pm</p><p><strong>Salary: </strong>$45,000-$60,000</p><p><strong>Benefits: </strong>Health, vision, dental, 401k + match, LTD, STD, Life Insurance, FSA, PTO</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders with a high degree of accuracy and ensure all information is entered correctly into the company’s order management platform.</p><p>• Respond to customer and sales team inquiries regarding product details, pricing, availability, and open order progress for assigned accounts.</p><p>• Work closely with warehouse and operations teams to confirm service status, clarify priorities, and obtain current updates on active orders.</p><p>• Visit operational areas when necessary to verify order progress firsthand and gather timely information for customer communication.</p><p>• Maintain complete and accurate notes on order activity, status updates, and follow-up actions within internal systems.</p><p>• Communicate delays, changes, or urgent issues promptly so customers remain informed and expectations are managed appropriately.</p><p>• Track requests through resolution, ensuring questions are answered fully and no customer need is left unresolved.</p><p>• Help sustain an organized communication process that supports efficient handling of daily order volume and service-related requests.</p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p>
- 2026-11-02T00:00:00Z
- Union, NJ
- onsite
- Permanent / Full Time
- 90000 - 100000 USD / Yearly
- <p>benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li></ul><p><br></p><p>We are seeking an experienced <strong>Customer Service Manager</strong> with <strong>5+ years of customer service leadership experience</strong> to oversee daily customer support operations, drive service excellence, and lead a high-performing team. The ideal candidate will have a proven track record of improving customer satisfaction, resolving complex issues, and building strong relationships with both customers and internal stakeholders. Experience in a <strong>manufacturing or industrial environment is strongly preferred</strong>.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead, coach, and develop a customer service team to ensure exceptional customer support.</li><li>Manage daily customer service operations, including order management, issue resolution, and customer communications.</li><li>Monitor customer satisfaction metrics and implement process improvements to enhance the customer experience.</li><li>Collaborate with sales, operations, production, logistics, and other departments to ensure timely delivery and resolution of customer concerns.</li><li>Handle escalated customer issues and provide effective solutions.</li><li>Develop and maintain service policies, procedures, and performance standards.</li></ul><p><br></p>
- 2026-10-26T00:00:00Z
- Franklin Park, NJ
- onsite
- Permanent / Full Time
- 75000 - 950000 USD / Yearly
- <p>benefits:</p><ul><li>401(k) </li><li>Vision Insurance</li><li>Dental Insurance</li><li>Health Insurance</li><li>Life Insurance</li><li>Paid Time Off </li></ul><p>Responsibilities</p><ul><li>Manage, coach, and develop a team of Customer Service Representatives.</li><li>Monitor team performance and establish service goals and KPIs.</li><li>Handle escalated customer inquiries and resolve complex issues.</li><li>Develop and implement customer service policies, procedures, and best practices.</li><li>Analyze customer feedback and identify opportunities for process improvements.</li><li>Partner with sales, operations, and other departments to ensure customer satisfaction.</li><li>Track and report on customer service metrics, trends, and team performance.</li></ul><p><br></p>
- 2026-10-23T00:00:00Z
- Sarasota, FL
- onsite
- Permanent / Full Time
- 70000 - 90000 USD / Yearly
- <p>We are looking for an experienced Customer Service Manager to lead a small, high-performing service team. This is a hands-on leadership role for someone who can balance team oversight with direct account support while helping deliver a strong customer experience for a manufacturer of physical products. The ideal candidate brings strong leadership experience, sound judgment, and the ability to use reporting tools and Excel-based analysis to improve service quality and team effectiveness.</p><p><br></p><p>Responsibilities:</p><p>• Lead and coach the customer service team, providing day-to-day guidance, performance support, and ongoing development.</p><p>• Manage key customer accounts directly while serving as a senior point of contact for complex service needs and order-related questions.</p><p>• Oversee order flow and service activity to help ensure accurate, timely processing and a consistent customer experience.</p><p>• Review reports and export data for analysis, using business insights to monitor performance, identify trends, and support decision-making.</p><p>• Partner with internal departments to resolve customer issues, coordinate priorities, and maintain smooth communication across the business.</p><p>• Support brand visibility and customer relationships through participation in trade shows and in-person client interactions when needed.</p><p>• Help train team members on processes, systems, and service expectations, including tools such as Salesforce, Rootstock, and Microsoft Office.</p><p>• Contribute as a working manager in a hybrid environment, combining leadership responsibilities with direct involvement in daily customer service operations.</p><p><br></p><p>This is a permanent opportunity that will pay up to $90,000 depending upon experience. Please apply to Jane Gearhart if interested! </p>
- 2026-11-10T00:00:00Z
- Fayetteville, AR
- onsite
- Temporary to Hire
- 20 - 25 USD / Hourly
- # Customer Experience Manager - Property & Casualty Insurance<br><br>## Job Description<br><br>We are seeking a motivated, highly organized Customer Experience Manager to join a growing insurance agency. This position offers a unique opportunity for a licensed insurance professional who enjoys building client relationships, improving processes, and taking ownership of daily operations.<br><br>Working closely with agency leadership and a high-performing insurance producer, this individual will play an important role in delivering exceptional customer service, managing administrative responsibilities, and supporting the continued growth of the business.<br><br>The ideal candidate is proactive, detail-oriented, and capable of balancing customer needs with operational priorities. This is an opportunity for someone who wants to grow alongside an expanding agency and take on increasing responsibility over time.<br><br>## Key Responsibilities<br><br>- Deliver exceptional customer service to new and existing policyholders, serving as a trusted resource for insurance-related questions and needs.<br>- Manage policy servicing activities, including renewals, endorsements, coverage changes, billing inquiries, and documentation.<br>- Provide administrative and operational support to a high-performing insurance producer, helping streamline daily activities and improve productivity.<br>- Coordinate client communications, follow-ups, appointments, and outstanding service requests.<br>- Assist with new business processing, applications, quotes, and coordination with insurance carriers.<br>- Proactively identify opportunities to improve customer satisfaction, retention, and overall service delivery.<br>- Manage client records, documentation, and workflows within agency management systems.<br>- Handle escalated customer concerns with professionalism and a solutions-oriented approach.<br>- Help establish and improve administrative processes that support agency efficiency and continued growth.<br>- Collaborate with agency leadership to identify operational needs and take on additional responsibilities as the business expands.<br><br>## Qualifications<br><br>## Active Property & Casualty Insurance License required.<br>- Previous experience in insurance customer service, account management, or agency operations preferred.<br>- Strong understanding of insurance policies, coverage options, and servicing procedures.<br>- Exceptional organizational skills with the ability to manage competing priorities.<br>- Strong written and verbal communication skills.<br>- Demonstrated ability to take initiative, solve problems, and work independently.<br>- High attention to detail and commitment to delivering an excellent customer experience.<br>- Proficiency with Microsoft Office and insurance agency management systems preferred.<br>- Experience supporting a high-volume insurance producer or growing agency is a plus.<br><br>## What Makes Someone Successful in This Role?<br><br>The ideal candidate is someone who enjoys being a dependable resource for both clients and colleagues. They anticipate needs, take ownership of responsibilities, and find satisfaction in keeping operations organized and running smoothly.<br><br>This individual should be comfortable wearing multiple hats, adapting to changing priorities, and contributing ideas that help the agency operate more effectively.<br><br>Most importantly, we are looking for someone interested in building a long-term career with an organization where their contributions can grow alongside the business.
- 2026-11-09T00:00:00Z
- Rochester, NY
- onsite
- Temporary / Contract
- 20.9 - 24.2 USD / Hourly
- We are looking for a Service Specialist to provide responsive support for customer and product-related inquiries within a corporate partnerships environment. This contract position focuses on delivering timely service across multiple offerings, maintaining accurate records, and helping ensure issues are resolved within established service expectations. The ideal candidate brings strong communication skills, comfort in a fast-paced call environment, and a proactive approach to improving the customer experience.<br><br>Responsibilities:<br>• Provide attentive support for customer questions and service needs across several partnership-related products and programs.<br>• Track open requests closely and take timely action to bring items to resolution within defined service commitments.<br>• Build working knowledge of assigned products, service guidelines, and relevant industry practices to support accurate responses.<br>• Record customer interactions, updates, and outcomes thoroughly to maintain complete and reliable documentation.<br>• Use business systems and software tools effectively to manage case activity, enter data, and support daily operations.<br>• Identify workflow gaps or recurring service challenges and collaborate with leadership on practical improvements.<br>• Assist team members by sharing guidance, answering questions, and promoting consistent service standards.<br>• Manage high-volume inbound and outbound communication while maintaining organization, quality, and attention to detail.
- 2026-11-09T00:00:00Z
- Memphis, TN
- onsite
- Temporary to Hire
- 20 - 21 USD / Hourly
- We are looking for a Sr. Customer Service Specialist to join our team in Memphis, Tennessee in a contract-to-permanent capacity. This position serves as a central point of contact for customers while overseeing order activity, account support, and coordination across sales, operations, warehouse, technical, and production teams. The ideal candidate brings a strong service mindset, excellent organization, and the ability to keep multiple priorities moving in a fast-paced, onsite environment.<br><br>Responsibilities:<br>• Oversee the full order lifecycle from initial entry through fulfillment, confirming accuracy, timing, and customer expectations at each stage.<br>• Partner with internal departments to resolve questions related to inventory, shipment schedules, documentation, and order progress for domestic and international customers.<br>• Support customer accounts by assisting with pricing details, proposals, contract-related coordination, and activities that strengthen long-term business relationships.<br>• Track open orders, customer demand patterns, and forecast information to help improve planning and day-to-day operational execution.<br>• Maintain organized customer records, shared communication channels, and reporting data to ensure information remains current and accessible.<br>• Identify service gaps and workflow inefficiencies, then recommend practical improvements that enhance responsiveness and accuracy.<br>• Provide cross-coverage for customer service and commercial support tasks as business needs shift.<br>• Communicate clearly with customers and internal partners to address issues quickly and maintain a consistent service experience.
- 2026-11-10T00:00:00Z
- Irving, TX
- onsite
- Temporary to Hire
- 31.35 - 36.3 USD / Hourly
- We are looking for a detail-oriented Commercial Support Specialist to join our team in Irving, Texas in a contract capacity with the potential to become permanent. This position supports senior leaders through high-level coordination, administrative execution, and cross-functional communication while helping keep daily operations and project activities on track. The ideal candidate is organized, adaptable, and confident managing schedules, correspondence, travel logistics, and follow-through in a fast-paced environment.<br><br>Responsibilities:<br>• Support two leaders by coordinating priorities, handling day-to-day administrative needs, and ensuring key activities move forward efficiently.<br>• Manage complex calendars and arrange meetings across multiple time zones, resolving scheduling conflicts and confirming attendance details.<br>• Coordinate domestic and international travel plans, including transportation, lodging, and related documentation requirements.<br>• Prepare and refine emails, reports, presentations, proposals, meeting materials, and other business communications with a high level of accuracy.<br>• Organize meetings from start to finish by securing space, arranging refreshments, developing agendas, documenting discussion points, and tracking follow-up actions.<br>• Submit and monitor expense reports and invoice processing through designated online platforms while maintaining accurate records.<br>• Assist with office and team support activities, including room bookings, internal event coordination, and coverage for senior executive support when needed.<br>• Contribute to project execution by monitoring timelines, gathering updates from stakeholders, and sharing progress information with leadership.<br>• Help plan and deliver team engagement activities such as recognition events, social gatherings, and charitable initiatives.
- 2026-11-09T00:00:00Z
- Exton, PA
- onsite
- Permanent / Full Time
- 0 - 0 USD / Yearly
- <p>Our client is looking to staff a customer-focused and highly organized Sales Support Representative to facilitate order management, maintain strong client relationships, and support day-to-day activities of the sales team. This role requires someone who can manage multiple customer requests, coordinate order processing and delivery schedules, and use sound judgement to resolve issues while maintaining a high standard of service. The ideal Sales Support Representative will detail-oriented, customer-focused, and capable of managing multiple priorities with accuracy and meeting service expectations. </p><p><br></p><p>What you get to do everyday</p><p>· Provide administrative support to sales team</p><p>· Fulfill customer inquiries</p><p>· Serve as liaison between sales team, clients, and internal departments</p><p>· Manage and update customer accounts and CRM systems</p><p>· Resolve pricing issues/errors</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Track sales leads, monitor progress, and ensure follow-up</p><p>· Provide customer quotes and pricing</p><p>· Troubleshoot data performance inquiries</p>
- 2026-10-15T00:00:00Z
- San Diego, CA
- onsite
- Temporary / Contract
- 22 - 25 USD / Hourly
- <p>Position Overview</p><p>Our client, an established insurance organization, is seeking a detail-oriented and customer-focused Sales Support Coordinator to provide administrative and operational support to the sales team. This individual will play an important role in supporting day-to-day sales activities, coordinating client communications, maintaining accurate records, and helping ensure a seamless experience for prospective and existing clients.</p><p>The ideal candidate is organized, proactive, and comfortable working in a fast-paced, deadline-driven environment. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities while providing exceptional support to sales professionals and clients.</p><p>Key Responsibilities</p><ul><li>Provide day-to-day administrative support to insurance agents, account executives, and the sales team.</li><li>Assist with preparing proposals, quotes, presentations, and other client-facing sales materials.</li><li>Coordinate the collection of client information and documentation needed for insurance applications and policy processing.</li><li>Enter, update, and maintain accurate client, prospect, and policy information within internal databases and CRM systems.</li><li>Follow up with clients, insurance carriers, and internal departments regarding outstanding documentation, quotes, renewals, and policy updates.</li><li>Assist with processing new business applications, policy changes, endorsements, and renewals.</li><li>Track sales activity, maintain pipeline reports, and assist with preparing sales performance reports.</li><li>Coordinate client meetings, appointments, and follow-up communications.</li><li>Respond to incoming client inquiries and route requests to the appropriate sales or account management team members.</li><li>Support the sales team with prospecting activities, lead tracking, and maintaining organized client records.</li><li>Assist with preparing renewal documentation and monitoring upcoming policy expiration dates.</li><li>Ensure all client documentation is organized, accurate, and maintained in accordance with company procedures.</li><li>Provide general administrative and operational support to the sales department as needed.</li></ul><p><br></p>
- 2026-11-07T00:00:00Z
- Tarrytown, NY
- onsite
- Temporary to Hire
- 22 - 25 USD / Hourly
- <p>We are seeking a customer-focused professional to support client relationships and deliver an exceptional customer experience via a contract-to-hire position. This role will serve as a key point of contact for customers, helping to ensure a smooth onboarding process, ongoing engagement, and long-term satisfaction.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Build and maintain strong relationships with clients and serve as a trusted resource.</li><li>Support customer onboarding, training coordination, and account management activities.</li><li>Respond to customer inquiries and collaborate with internal teams to resolve issues.</li><li>Monitor customer satisfaction and identify opportunities to strengthen client engagement.</li><li>Maintain accurate customer information and activity within CRM systems.</li><li>Partner with cross-functional teams to support retention and growth initiatives.</li></ul><p><br></p>
- 2026-11-09T00:00:00Z
- Chicago, IL
- onsite
- Permanent / Full Time
- 85000 - 90000 USD / Yearly
- <p><em>The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p> </p><p>You know what’s awesome? A high-paying job that respects your work-life balance. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><em> </em></p><p><strong>Job Description:</strong></p><p>We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul><p><em> </em></p>
- 2026-10-20T00:00:00Z
- Holland, OH
- onsite
- Temporary / Contract
- 18 - 20 USD / Hourly
- <p>We are seeking a professional and customer-focused Customer Service Representative to join our team. This role is responsible for providing exceptional support to customers by answering inquiries, resolving issues, processing requests, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, detail-oriented, and skilled at managing multiple priorities in a fast-paced environment.</p>
- 2026-10-26T00:00:00Z
- Plano, TX
- onsite
- Temporary to Hire
- 28.5 - 33 USD / Hourly
- We are looking for a customer-focused, detail-oriented logistics specialist to support shipping coordination and distribution activities for our team in Plano, Texas. This contract opportunity offers the potential for a long-term role and is ideal for someone who can balance service, accuracy, and timely execution while working across transportation and order-related processes. The person in this role will help ensure shipments move efficiently, documentation is handled properly, and customs-related needs are addressed with care.<br><br>Responsibilities:<br>• Coordinate outbound and inbound shipment activity to support smooth daily logistics operations.<br>• Work with internal teams, carriers, and service partners to arrange transportation and resolve delivery issues promptly.<br>• Monitor shipping schedules and update stakeholders on order status, delays, and completion timelines.<br>• Prepare and review freight, shipping, and customs-related documentation to maintain accuracy and compliance.<br>• Track distribution activity and follow up on exceptions to reduce disruption and improve customer satisfaction.<br>• Support logistics planning by organizing shipment details, confirming routing, and maintaining accurate records.<br>• Assist with issue resolution involving damaged, delayed, or missing shipments while providing attentive customer support.
- 2026-11-11T00:00:00Z
- Williamsport, PA
- onsite
- Permanent / Full Time
- 55000 - 60000 USD / Yearly
- <p>We are looking for a customer-focused, detail-oriented individual to join our team in Pennsylvania as a permanent Customer Service team member supporting insurance agent and service activities. This position blends client assistance, administrative coordination, and marketing support to help deliver a positive agency experience. The ideal candidate is organized, welcoming, and comfortable handling insurance-related documentation while assisting with policy quotes and day-to-day office needs.</p><p><br></p><p>Responsibilities:</p><p>• Review and organize insurance paperwork to ensure signatures, forms, and transaction details are complete and accurate.</p><p>• Assist with preparing and updating policy quotes, endorsements, and related customer service documentation.</p><p>• Coordinate client-related follow-up by assigning tasks within the agency system and helping the team stay on schedule.</p><p>• Support the agency’s online presence by planning social media content and helping execute marketing initiatives.</p><p>• Welcome visitors to the office and provide a welcoming first point of contact for clients and guests.</p><p>• Respond to customer questions and service requests with timely, courteous, and solution-oriented communication.</p>
- 2026-11-11T00:00:00Z
- Middle River, MD
- onsite
- Temporary to Hire
- 18 - 22 USD / Hourly
- We are looking for a customer-focused Call Center Representative to support a busy service team. This contract position offers the opportunity to build long-term career growth while helping customers through timely, attentive phone support. The ideal candidate brings strong communication skills, comfort working across multiple systems, and a service-driven approach to resolving questions and concerns.<br><br>Responsibilities:<br>• Manage a steady flow of incoming customer calls while maintaining a courteous, attentive tone throughout each interaction.<br>• Respond to questions about services or account-related matters by providing clear, accurate information and practical solutions.<br>• Work across several computer platforms at once to locate details, review records, and complete customer requests efficiently.<br>• Show patience and understanding when addressing concerns, helping customers feel heard and supported during each conversation.<br>• Record call details thoroughly and make timely updates to customer accounts to ensure accurate documentation.<br>• Partner with coworkers and cross-functional teams to address more involved issues and move resolutions forward.<br>• Consistently work toward service levels, quality expectations, and other performance goals established for the team.<br>• Keep current on company procedures, service updates, and industry-related information to provide reliable support.
- 2026-11-11T00:00:00Z
- Middle River, MD
- onsite
- Temporary / Contract
- 18 - 23 USD / Hourly
- <p>We are looking for a service-focused Call Center Representative to support customers from our Maryland location within the Energy/Natural Resources industry. This role is ideal for someone who thrives in a fast-paced environment, communicates clearly, and enjoys helping customers resolve questions efficiently. In this role, you will manage a steady flow of inbound calls, research account details across multiple systems, and create positive experiences through accurate and empathetic support.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond to a large volume of incoming customer calls with professionalism, patience, and a solutions-oriented approach.</li><li>Guide customers through questions related to services, account details, and general support needs while providing clear and accurate information.</li><li>Use several computer programs at once to locate records, review relevant details, and complete tasks efficiently during live calls.</li><li>Address customer concerns with empathy and sound judgment to help achieve timely and satisfactory resolutions.</li><li>Record call details thoroughly and maintain up-to-date customer information within internal systems.</li><li>Partner with coworkers and cross-functional teams when issues require additional research or escalation.</li><li>Consistently work toward service goals and quality expectations established for the call center team.</li><li>Keep current on company guidelines, service updates, and industry-related information to support accurate customer communication.</li></ul>
- 2026-11-02T00:00:00Z
- Minneapolis, MN
- onsite
- Temporary / Contract
- 17 - 19 USD / Hourly
- <p><strong>Job Summary</strong></p><p>We are seeking a customer-focused and dependable <strong>High-Volume Call Center Representative</strong> to join our team. In this role, you will handle a large volume of inbound and/or outbound calls, assist customers with questions and concerns, resolve issues efficiently, and deliver a positive service experience. The ideal candidate is a strong communicator who can multitask, remain professional under pressure, and thrive in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound and outbound customer calls in a timely and professional manner.</li><li>Respond to customer inquiries related to products, services, accounts, or support issues.</li><li>Resolve customer concerns and escalate complex issues when appropriate.</li><li>Document customer interactions accurately in internal systems.</li><li>Maintain knowledge of company products, services, and policies to provide accurate information.</li><li>Meet established performance metrics, including call quality, response time, and customer satisfaction.</li><li>Support team goals and contribute to a positive customer service environment.</li><li>Assist with follow-up communications and additional administrative tasks as needed.</li></ul><p><br></p>
- 2026-11-02T00:00:00Z
- Century City, CA
- onsite
- Temporary / Contract
- 34 - 36 USD / Hourly
- <p>Email: valerie.montoya@rht.(com) for immediate consideration!</p><p><br></p><p>Robert Half is seeking a highly motivated and driven Service Desk Specialist that will be responsible for supporting, imaging, and troubleshooting O365, MAC equipment along with Windows equipment and more.</p><p><br></p><p><em>Hours: 10am -7pm (PST)</em></p><p><br></p><p>Top Skills:</p><ul><li>Enterprise and/or Entertainment Exp.</li><li>5+ Years of Exp. in Escalated Service Desk</li><li>White-Glove/VP/Exec Support</li><li>M365, AD/Entra ID</li><li>Windows/Mac OS Exp. (Blended Userbase)</li><li>iOS/Android</li><li>ITSM (ServiceNow)</li><li>JAMF / MDM endpoint management </li><li>L3 Ticketing</li><li>Audio/Visual Set up/Troubleshooting</li><li>MFA</li></ul>
- 2026-11-07T00:00:00Z
- Los Angeles, CA
- onsite
- Temporary / Contract
- 30 - 37 USD / Hourly
- <p>Robert Half is seeking a highly motivated and customer-focused Service Desk Specialist to provide advanced technical support in a fast-paced enterprise environment. This role will be responsible for supporting Microsoft 365, macOS and Windows environments, mobile devices, and enterprise applications while delivering exceptional service to end users, including executive-level personnel.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide Tier 2 technical support to end users via phone, email, chat, and in-person interactions, resolving escalated service requests and incidents.</li><li>Deliver high-touch, white-glove IT support for executives and VIP users, ensuring timely issue resolution and exceptional customer service.</li><li>Troubleshoot hardware, software, operating system, and application issues across Windows and macOS environments.</li><li>Administer user accounts, permissions, and access requests within Microsoft 365, Active Directory, and various SaaS platforms.</li><li>Support and manage mobile devices, including device setup, configuration, troubleshooting, and MDM/JAMF administration.</li><li>Configure, deploy, and maintain laptops, desktops, and peripheral devices to support end-user productivity.</li><li>Utilize ServiceNow and other ITSM tools to document, track, and manage incidents, requests, and service delivery metrics.</li><li>Assist with endpoint management, security initiatives, access controls, and MFA-related support activities.</li></ul>
- 2026-11-07T00:00:00Z
- Walnut Creek, CA
- onsite
- Permanent / Full Time
- 70000 - 90000 USD / Yearly
- <p><strong>Anisa Henry is a Direct-Hire</strong> Recruiter with Robert Half <strong>Financial Services, </strong>specializing in roles within<strong> Finance & Accounting </strong>across the<strong> Bay Area. </strong>Happy to connect with professionals in the space, even if you’re just curious about the market.</p><p> </p><p>✨ Client Service Associate</p><p>📍 Walnut Creek, CA (In-Office)</p><p>🏢 Relationship Driven Wealth Management Firm</p><p>💰 Competitive Base + Bonus</p><p><br></p><p>Our client, a highly respected independent wealth management firm, is seeking a <strong>Client Service Associate</strong> to join a collaborative and client-focused team. This is an opportunity to become a key contributor within a sophisticated advisory environment where client relationships come first and exceptional service is the standard. Working alongside experienced advisors and operations professionals, you'll play a pivotal role in helping clients navigate their financial lives while supporting a growing and established wealth management practice.</p><p><br></p><p>As a <strong>Client Service Associate</strong>, you'll serve as a critical link between clients, financial advisors, and internal operations teams. You will help manage client relationships, facilitate account activity, coordinate service requests, and ensure every interaction reflects the firm's commitment to excellence.</p><p>This role is ideal for a detail-oriented professional who enjoys balancing relationship management, problem-solving, and operational execution within a fast-paced wealth management environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a primary point of contact for clients, delivering responsive, high-touch service and helping build lasting relationships.</li><li>Support account onboarding, maintenance, transfers, money movements, and other client service requests while ensuring accuracy and compliance.</li><li>Partner closely with financial advisors to prepare for client meetings, manage documentation, coordinate follow-up, and support day-to-day operations.</li><li>Process account transactions, maintain detailed records, and monitor requests through completion to ensure a seamless client experience.</li><li>Collaborate across advisory, operations, and client service teams to drive efficiency, resolve issues, and uphold the highest standards of service excellence.</li></ul><p><strong>For fastest consideration, reach out to <u>Anisa Henry via email or LinkedIn</u>.</strong></p>
- 2026-11-12T00:00:00Z
- San Carlos, CA
- remote
- Permanent / Full Time
- 60000 - 90000 USD / Yearly
- <p>Anisa Henry is partnered with a growing independent wealth management firm and is seeking a Client Service Associate to join its expanding team.<strong> </strong>This position is ideal for someone who enjoys building client relationships, thrives in an operations-focused role, and is looking to build a long-term career in wealth management rather than pursuing a financial advisor track. This established fiduciary-focused firm has been serving individuals and families for more than two decades, providing personalized financial guidance and a high-touch client experience. The team is committed to putting clients' best interests first while delivering exceptional service and comprehensive wealth management solutions.</p><p><br></p><p>The <strong>Client Service Associate</strong> will support advisors and the operations team by managing day-to-day client service requests, account maintenance, paperwork processing, and administrative functions. This individual will serve as a key point of contact for clients, helping ensure requests are handled accurately, efficiently, and with a high level of professionalism.</p><p>This is an excellent opportunity to join a collaborative, client-centric firm experiencing strong growth, where team members are valued and have the opportunity to make a meaningful impact.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Process new account openings and ongoing account maintenance.</li><li>Handle beneficiary updates, address changes, money movement requests, and other account-related transactions.</li><li>Assist with insurance paperwork and collect required client information.</li><li>Communicate with clients by phone and email to obtain documentation and answer questions.</li><li>Coordinate with custodians and internal team members to complete client requests.</li><li>Review paperwork for accuracy and completeness before submission.</li><li>Maintain accurate client records and documentation.</li><li>Support advisors with day-to-day client service and operational activities.</li><li>Assist with additional administrative and operational projects as needed.</li></ul><p><strong>Why This Opportunity Stands Out</strong></p><ul><li>Join a highly successful and rapidly growing wealth management practice with a strong reputation for client service and advisor excellence.</li><li>Stable, well-established firm with a long-term vision and commitment to sustainable growth.</li><li>Fully remote position offering the flexibility to work from anywhere in the U.S.</li><li>Collaborative, close-knit team environment with meaningful exposure to advisors and clients.</li><li>Opportunity to make an immediate impact by supporting a busy and expanding practice.</li><li>Ideal for someone seeking a long-term career in client service, operations, and wealth management.</li><li>Flexible work culture that supports strong work-life balance.</li><li>High-visibility role with ongoing opportunities to learn, contribute, and grow professionally within a respected advisory firm.</li></ul><p><strong>For fastest consideration, reach out to <u>Anisa Henry via email or LinkedIn</u>.</strong></p>
- 2026-11-12T00:00:00Z