We are looking for a detail-oriented Customer Account Specialist to support order administration and customer account activity in Phoenix, Arizona. This is a Long-term Contract position that begins with onsite training and is expected to move to a hybrid schedule with at least two onsite days per week based on business needs. The ideal candidate brings strong analytical judgment, a service-focused mindset, and the ability to manage a high volume of transactions while maintaining accuracy. This role works closely with internal teams and external customers to keep orders moving efficiently, address issues proactively, and uphold compliance requirements.<br><br>Responsibilities:<br>• Manage a large portfolio of active customer orders each day, ensuring records are updated accurately and transactions are completed in a timely manner.<br>• Serve as a primary point of contact for internal partners and external customers by responding to account questions, providing order updates, and resolving service-related concerns.<br>• Oversee repair order activities from initial receipt through final billing, including order acknowledgment, pricing support, exchanges, and invoice processing.<br>• Review customer agreements and apply contract terms correctly when entering, processing, and fulfilling account requests.<br>• Monitor order flow and delivery commitments to identify potential delays early and take action to reduce service risks and possible financial exposure.<br>• Evaluate warranty requests to confirm eligibility and determine the appropriate next steps for disposition and resolution.<br>• Maintain compliance with applicable trade and regulatory requirements throughout order handling and customer account administration.<br>• Support operational processes tied to contract administration, quality expectations, and related account documentation as required.
<p>We are looking for a Client Service Associate to support investors and account holders with responsive, knowledgeable service. In this role, you will help clients navigate account activity, answer questions about retirement account options and alternative investments, and provide steady guidance throughout the customer journey. The ideal candidate brings a service-minded approach, strong attention to detail, and the ability to communicate clearly while handling sensitive financial information with care.</p><p><br></p><p>Responsibilities:</p><p>• Provide clear guidance to clients on account features, self-directed retirement solutions, trust structures, and digital asset-related topics in an easy-to-understand manner.</p><p>• Assist customers with transactions and account-related steps from initial setup through ongoing servicing and other lifecycle events.</p><p>• Investigate client concerns, resolve routine issues efficiently, and route more complex matters to the appropriate internal specialists.</p><p>• Maintain a strong working knowledge of available products, account structures, and investment options to deliver accurate support.</p><p>• Manage incoming work queues and daily priorities to help ensure timely follow-up and service standards are consistently met.</p><p>• Support routine servicing needs such as account updates, maintenance requests, and basic technical assistance.</p><p>• Document customer conversations and service activities thoroughly and accurately within company systems.</p><p>• Work closely with partners across multiple teams to deliver a consistent and seamless client experience.</p><p>• Stay informed on company policies and applicable industry regulations related to self-directed retirement accounts.</p><p>• Contribute to team development by participating in meetings, coaching sessions, training, and process improvement efforts, including thoughtful use of AI tools and sharing productivity best practices.</p>
<p><strong>Jennifer Fukumae</strong> is a direct-hire recruiter specializing in Financial Services, partnering with firms and professionals to connect top talent with the right opportunities. <u>Reach out via LinkedIn or email to start a conversation.</u></p><p> </p><p>Robert Half is partnering with an established and reputable Registered Investment Advisor (RIA) in San Francisco is seeking a Client Associate to join its team. The firm is known for its commitment to delivering high-quality investment management and personalized client service. This is an excellent opportunity to join a collaborative, professional environment where attention to detail, integrity, and a proactive approach are valued.</p><p> </p><p><strong>Position Overview</strong></p><p>The Client Associate will play an important role in supporting the firm's day-to-day client service and operational activities. This individual will work closely with clients, internal team members, and external custodians to help ensure a seamless client experience and efficient account operations.</p><p>The ideal candidate has at least three years of experience in client service or investment operations, preferably within an RIA or investment management firm. They are highly organized, technology-savvy, dependable, and comfortable handling confidential client and financial information. An understanding of cybersecurity risks and best practices is a strong plus.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Provide day-to-day client service and operational support, responding to client requests and helping ensure a high level of service.</li><li>Support mutual fund-related servicing and operational activities, ensuring transactions and account-related requests are handled accurately and efficiently.</li><li>Coordinate with custodians and other external service providers to resolve account issues, process requests, and maintain accurate client records.</li><li>Assist with the preparation of client meeting materials, presentations, and supporting documentation.</li><li>Support account maintenance, documentation, and other administrative processes related to client relationships.</li><li>Identify opportunities to improve internal workflows, procedures, and operational efficiencies.</li><li>Handle sensitive client and financial information with the highest level of professionalism, discretion, and confidentiality.</li><li>Maintain awareness of technology and cybersecurity best practices to help protect client information and firm data.</li></ul><p><br></p>
<p><strong>Anisa is a Direct-Hire</strong> Recruiter with Robert Half <strong>Financial Services, </strong>specializing in roles within<strong> Finance & Accounting </strong>across the<strong> Bay Area. </strong>Happy to connect with professionals in the space, even if you’re just curious about the market.</p><p> </p><p>✨ Client Service Associate</p><p>📍 Remote</p><p>🏢 Growing & Independent Wealth Management Firm</p><p>💰 Base + Bonus </p><p><br></p><p>Looking for a role where you can make a real impact on the client experience?</p><p><br></p><p>A growing and highly regarded independent wealth management practice is seeking a <strong>Client Service Associate</strong> to become a key member of its client operations team. This is an opportunity to join a stable, relationship-driven advisory firm that values exceptional service, collaboration, and long-term career growth.</p><p><br></p><p><strong>What You'll Be Doing</strong></p><p>As the <strong>Client Service Associate</strong>, you'll play a central role in supporting clients, advisors, and the overall operation of the practice by:</p><ul><li>Managing client account servicing, including account openings, transfers, money movements, beneficiary updates, rollovers, and distribution requests.</li><li>Coordinating insurance and annuity processes from application through policy delivery, including underwriting follow-up and client communication.</li><li>Serving as a primary client contact for service requests, documentation collection, account maintenance, and general inquiries.</li><li>Maintaining accurate client records and workflow tracking within CRM and financial planning systems.</li><li>Supporting financial planning initiatives through client onboarding, data gathering, account aggregation, and document organization.</li><li>Coordinating advisor calendars and scheduling client meetings.</li><li>Monitoring operational workflows, compliance requirements, and regulatory documentation.</li><li>Collaborating with custodians, carriers, and internal team members to ensure seamless execution of client requests.</li><li>Managing referral and prospect engagement activities, client appreciation initiatives, and marketing campaigns.</li><li>Assisting with social media content and digital engagement efforts across multiple platforms.</li><li>Providing ongoing operational support and helping drive process improvements across the practice</li></ul><p><strong>Why Candidates Are Excited About This Opportunity</strong></p><p>✅ Direct exposure to advisors, clients, and financial planning activities rather than purely administrative work.</p><p>✅ Opportunity to build expertise across wealth management operations, insurance, financial planning, and client relationship management.</p><p>✅ High-impact role where your contributions will be visible and appreciated.</p><p>✅ Stable and established practice with a strong reputation and long-term growth outlook.</p><p>✅ Collaborative team environment that values professionalism, flexibility, and work-life balance.</p><p>✅ Excellent fit for someone seeking a long-term career path in wealth management operations and client service.</p>
<p>Reach out to <strong><u>Michelle Espejo</u></strong><u> via </u><strong><u>email or LinkedIn</u></strong> for additional information or questions regarding this listing.</p><p> </p><p><strong>Client Service Associate | Wealth Management Firm </strong></p><p> </p><p>Join a <strong>growing, independent wealth management firm</strong> with a loyal client base, strong reputation, and long track record of success. This is an excellent opportunity for someone who enjoys the <strong>client service and operational side of wealth management</strong> and wants to build a long-term career without pursuing the traditional advisor or sales path.</p><p> </p><p>The role offers <strong>strong work-life balance</strong>, meaningful client interaction, and the opportunity to work closely with experienced advisors. You'll join a stable, collaborative team where you can make an immediate impact while continuing to grow your wealth management expertise.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Manage <strong>new account openings</strong>, account maintenance, and client paperwork</li><li>Process money movements, beneficiary changes, and other account transactions</li><li>Communicate directly with clients to gather information and resolve requests</li><li>Coordinate with custodians and internal teams to ensure timely processing</li><li>Support insurance paperwork and client documentation</li><li>Partner with advisors on day-to-day <strong>client service and operations </strong></li><li>Maintain accurate client records and support special projects</li></ul><p><strong>For fastest consideration, reach out to <u>Michelle Espejo via email or LinkedIn</u>.</strong></p>
<p>Our client is looking for an experienced Senior Customer Service Representative to support complex print and marketing projects for customers in Illinois. This role serves as a central point of coordination from project intake through final billing, helping ensure specifications are accurate, timelines stay on track, and clients receive responsive service throughout the process. The ideal candidate brings strong communication skills, attention to detail, and the ability to work across multiple departments to deliver high-quality results and resolve issues effectively.</p><p><br></p><p><strong>Salary: $80,000-$100,000 </strong></p><p><strong>Benefits: Health, vision, dental, 401K, STD/LTD, Life Insurance, PTO</strong></p><p><strong>Schedule: 100% on-site, 7:00 AM–4:00 PM OR 8:00 AM–5:00 PM</strong></p><p> <strong>***PRINT INDUSTRY EXPERIENCE REQUIRED***</strong></p><p> </p><p><br></p><p>Responsibilities:</p><p>• Oversee assigned customer accounts and job requests from initial intake through estimating, order setup, production coordination, delivery, invoicing, and post-completion follow-up.</p><p>• Evaluate purchase orders, artwork files, mailing details, samples, schedules, inventory needs, and shipping instructions to confirm all project information is complete and accurate before release.</p><p>• Prepare and maintain job documentation, production directions, project timelines, estimate records, change logs, and account-specific instructions to clearly communicate client expectations.</p><p>• Collaborate with Sales and Estimating teams to validate scope, quantities, materials, production approach, pricing assumptions, and external service needs before work begins.</p><p>• Work closely with planning, scheduling, production, purchasing, quality, mailing, fulfillment, and shipping teams to build realistic schedules and meet customer commitments.</p><p>• Track live projects, anticipate delays or specification issues, communicate updates quickly, and drive problem resolution to minimize impact on delivery expectations.</p><p>• Document and manage revisions involving scope, specifications, quantities, timing, materials, or freight requirements while ensuring pricing and production details remain accurate.</p><p>• Review completed jobs for production outcomes, added charges, freight costs, third-party expenses, and billing details to support accurate closeout and invoicing.</p><p>• Address customer concerns related to quality, shortages, damage, late shipments, or billing discrepancies by coordinating corrective actions and maintaining clear, attentive communication.</p><p>• Contribute to customer onboarding activities, site visits, meetings, press checks, sample requests, and process improvement efforts that strengthen service quality and operational efficiency.</p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p>
We are looking for a Sr. Customer Service Representative to join a manufacturing organization in Monroe, Ohio in a contract capacity with the potential to become permanent. This role is ideal for a customer-focused individual who can manage order activity, respond to client needs with confidence, and coordinate across teams to deliver a smooth service experience. The position requires strong communication, attention to detail, and a proactive approach to resolving issues from initial request through final completion.<br><br>Responsibilities:<br>• Manage purchase order and lease processing across the company’s product and service offerings with a high level of accuracy and timeliness.<br>• Respond to inbound customer questions by providing clear information, resolving concerns, and guiding clients to appropriate solutions.<br>• Coordinate with cross-functional teams to monitor inquiries, orders, and lease requests through each stage of completion.<br>• Take ownership of customer complaints and service incidents, driving follow-up actions and ensuring issues are fully resolved.<br>• Maintain a consistent, high-quality customer experience by communicating updates and next steps throughout the service process.<br>• Track individual performance against established service metrics and work to meet or exceed expectations.<br>• Participate in required training programs to strengthen product knowledge, service skills, and role-related capabilities.
<p>A commercial construction and building services company is looking for a Project Documentation & Service Support Coordinator to help keep field operations organized and project paperwork moving. This role is well suited to someone who enjoys working behind the scenes to coordinate project details, track documentation, and support communication between field teams, project managers, and customers. You’ll play an important role in keeping records current and helping teams stay ahead of deadlines. Construction administration or project support experience is preferred, but strong coordination skills and a willingness to learn project-specific systems may also translate well.</p><p><strong>Key Responsibilities</strong></p><ul><li>Maintain project folders, contracts, change orders, work orders, and supporting documents.</li><li>Track insurance certificates, subcontractor paperwork, permits, and other required project records.</li><li>Coordinate field schedules, site visits, service appointments, and customer notifications.</li><li>Follow up with project managers and subcontractors regarding missing documentation or approvals.</li><li>Prepare project status trackers, meeting notes, and administrative reports.</li><li>Assist with purchase orders, vendor records, and invoice backup documentation.</li><li>Monitor project milestones and flag overdue paperwork or upcoming deadlines.</li><li>Organize closeout documentation, including warranties, service records, and completion forms.</li><li>Update project management systems and shared spreadsheets.</li><li>Respond to routine customer and vendor inquiries and direct technical questions to the appropriate team.</li></ul><p><br></p>
<p>We are looking for two <strong>Call Center Specialists</strong> to support retailer communications and deliver responsive service from Albany, New York. These Contract positions focus on handling daily outreach and inbound inquiries while helping retailers maintain accurate instant ticket inventory and stay informed about current game offerings. The ideal candidates bring customer-focused approach, strong organization, are very comfortable on the phones, and have the ability to manage multiple priorities in a fast-paced call center environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Coordinate and complete the daily call queue with accuracy, urgency, and consistent follow-through.</p><p>• Respond to incoming calls from retailers, address questions clearly, and provide timely support for order-related concerns.</p><p>• Share updates on active games, upcoming launches, jackpot activity, and promotional programs so retailers can plan effectively.</p><p>• Review and prepare required forms and documentation, ensuring all records are completed correctly and submitted on time.</p><p>• Partner with retailers and internal teams to research ordering discrepancies, shipment issues, and inventory-related questions.</p><p>• Conduct outbound follow-up with retailers who have not yet confirmed their orders and help secure timely responses.</p><p>• Use computer-based tools, including Enterprise Series and customer service systems, to enter information and track interactions.</p><p>• Balance multiple tasks throughout the day while maintaining service quality and meeting productivity expectations.</p><p>• Expand knowledge through cross-training to provide broader team support and improve issue resolution coverage.</p>
<p>Kentucky Residency Requirement</p><p><br></p><p>MUST LIVE IN KENTUCKY</p><p><br></p><p><br></p><p>To be considered, candidates:</p><p><br></p><p><br></p><p>MUST CURRENTLY RESIDE IN KENTUCKY</p><p><br></p><p>MUST WORK REMOTELY FROM A KENTUCKY HOME ADDRESS</p><p><br></p><p>MUST BE ABLE TO VERIFY KENTUCKY RESIDENCY</p><p><br></p><p>CANDIDATES LIVING OUTSIDE OF KENTUCKY ARE NOT ELIGIBLE</p><p><br></p><p>Technology Requirements</p><p><br></p><p>REQUIRED EQUIPMENT</p><p><br></p><p><br></p><p>Candidates must provide their own:</p><p><br></p><p><br></p><p>✅ Laptop or Desktop Computer</p><p><br></p><p>✅ USB Headset</p><p><br></p><p>✅ Ethernet Cable</p><p><br></p><p>✅ Reliable High-Speed Internet Service</p><p><br></p><p><br></p><p>IMPORTANT INTERNET REQUIREMENT</p><p><br></p><p><br></p><p>🚨 A HARDWIRED INTERNET CONNECTION IS REQUIRED.</p><p><br></p><p>🚨 WI-FI ONLY CONNECTIONS ARE NOT ACCEPTABLE.</p><p><br></p><p>🚨 CANDIDATES MUST CONNECT DIRECTLY TO THEIR ROUTER OR MODEM USING AN ETHERNET CABLE.</p><p><br></p><p>🚨 AN INTERNET CONNECTIVITY TEST MUST BE SUCCESSFULLY COMPLETED PRIOR TO STARTING.</p><p><br></p><p><br></p><p>Applicants who do not meet the technology requirements will not be eligible for this position.</p><p><br></p><p><br></p><p>Qualifications</p><p><br></p><p>Previous customer service, call center, telemarketing, outbound calling, or sales experience preferred</p><p><br></p><p>Comfortable making a high volume of outbound calls</p><p><br></p><p>Strong communication and active listening skills</p><p><br></p><p>Ability to follow scripts and maintain a professional phone presence</p><p><br></p><p>Strong attention to detail and data entry skills</p><p><br></p><p>Ability to work independently in a remote environment</p><p><br></p><p>Must successfully pass a background check and drug screen</p><p><br></p><p>Before Applying</p><p><br></p><p><br></p><p>Please ensure you can answer YES to all of the following:</p><p><br></p><p><br></p><p>✅ I CURRENTLY LIVE IN KENTUCKY.</p><p><br></p><p>✅ I HAVE A LAPTOP OR DESKTOP COMPUTER.</p><p><br></p><p>✅ I HAVE A USB HEADSET.</p><p><br></p><p>✅ I HAVE HIGH-SPEED INTERNET.</p><p><br></p><p>✅ I CAN CONNECT TO THE INTERNET USING AN EHTERNET CABLE (NOT WI-FI ONLY).</p><p><br></p><p><br></p><p>APPLICATIONS FROM INDIVIDUALS WHO DO NOT LIVE IN KENTUCKY OR DO NOT MEET THE TECHNOLOGY REQUIREMENTS WILL NOT BE CONSIDERED.</p><p> if you need help with this please let me know - if you don't know how to do it let me know</p><p> </p>
We are looking for a customer-focused Call Center Specialist to join a team in Braintree, Massachusetts in a contract role with permanent potential. This opportunity is ideal for someone who communicates clearly, stays organized in a busy setting, and is comfortable using computer-based systems throughout the day. The position begins at approximately 20 hours per week with flexibility during training, and it may expand over time based on business needs.<br><br>Responsibilities:<br>• Answer incoming calls professionally and provide timely support to customers with questions, concerns, or service needs.<br>• Deliver a positive service experience by listening carefully, responding clearly, and helping callers reach effective solutions.<br>• Navigate customer service platforms and office software to document interactions accurately and update records during each call.<br>• Manage multiple priorities in a fast-moving environment while maintaining attention to detail and consistent service quality.<br>• Follow training guidance and schedule expectations, including flexible daytime, evening, and weekend availability as the role develops.<br>• Communicate information clearly to customers and internal team members to ensure smooth handling of requests and follow-up needs.
<p>Robert Half is looking for a Call Center Specialist to support customers in a Contract to Hire position. This role focuses on delivering attentive assistance through outbound calls, resolving questions efficiently, and maintaining a positive customer experience. The ideal candidate is comfortable using customer service software, handling high-volume interactions, and completing administrative tasks with accuracy.</p><p><br></p><p>Responsibilities:</p><p>• 100+ outbound customer calls a day and provide clear, courteous support for a range of service-related inquiries.</p><p>• Document conversations accurately in customer service systems and update account details as needed.</p><p>• Resolve routine issues during the first interaction whenever possible, while escalating more complex concerns to the appropriate team.</p><p>• Use office tools and internal platforms to track requests, follow established procedures, and maintain organized records.</p><p>• Support a high-volume call environment by managing time effectively and maintaining service standards throughout the day.</p><p>• Communicate technical or service information in a way that is easy for customers to understand, including topics related to connectivity or Ethernet services whe</p>
<p>We are looking for a Call Center Specialist to support critical service coordination in California. This long-term contract position is ideal for someone who can manage urgent and routine calls, collect accurate information, and ensure the right response teams are engaged quickly. The role requires strong judgment, clear communication, and a consistent approach to documentation and shift-based operations.</p><p><br></p><p>Responsibilities:</p><p>• Monitor radio communications and assess developing situations to coordinate additional support when safety concerns arise.</p><p>• Receive emergency and non-emergency calls, gather complete incident details, and document requests accurately in the designated work order and dispatch system.</p><p>• Route service issues to the appropriate response group, including facilities, security, or other operational teams, based on the nature of the request.</p><p>• Maintain precise records through work orders, call logs, and shift notes to support continuity and accountability.</p><p>• Prepare recurring operational reports using standard office software such as Microsoft Word and Excel.</p><p>• Review active workflows throughout the shift to help ensure service requests are handled promptly and in line with established procedures.</p><p>• Communicate important updates to incoming team members during shift handoff so ongoing issues remain properly managed.</p><p>• Work closely with supervisors, responders, and partner departments to support coordinated incident response and daily operations.</p>
<p>Kentucky Residency Requirement</p><p> MUST LIVE IN KENTUCKY</p><p><br></p><p> To be considered, candidates:</p><p><br></p><p> MUST CURRENTLY RESIDE IN KENTUCKY</p><p> MUST WORK REMOTELY FROM A KENTUCKY HOME ADDRESS</p><p> MUST BE ABLE TO VERIFY KENTUCKY RESIDENCY</p><p> CANDIDATES LIVING OUTSIDE OF KENTUCKY ARE NOT ELIGIBLE</p><p> Technology Requirements</p><p> REQUIRED EQUIPMENT</p><p><br></p><p> Candidates must provide their own:</p><p><br></p><p> ✅ Laptop or Desktop Computer</p><p> ✅ USB Headset</p><p> ✅ Ethernet Cable</p><p> ✅ Reliable High-Speed Internet Service</p><p><br></p><p> IMPORTANT INTERNET REQUIREMENT</p><p><br></p><p> 🚨 A HARDWIRED INTERNET CONNECTION IS REQUIRED.</p><p> 🚨 WI-FI ONLY CONNECTIONS ARE NOT ACCEPTABLE.</p><p> 🚨 CANDIDATES MUST CONNECT DIRECTLY TO THEIR ROUTER OR MODEM USING AN ETHERNET CABLE.</p><p> 🚨 AN INTERNET CONNECTIVITY TEST MUST BE SUCCESSFULLY COMPLETED PRIOR TO STARTING.</p><p><br></p><p> Applicants who do not meet the technology requirements will not be eligible for this position.</p><p><br></p><p> Qualifications</p><p> Previous customer service, call center, telemarketing, outbound calling, or sales experience preferred</p><p> Comfortable making a high volume of outbound calls</p><p> Strong communication and active listening skills</p><p> Ability to follow scripts and maintain a professional phone presence</p><p> Strong attention to detail and data entry skills</p><p> Ability to work independently in a remote environment</p><p> Must successfully pass a background check and drug screen</p><p> Before Applying</p><p><br></p><p> Please ensure you can answer YES to all of the following:</p><p><br></p><p> ✅ I CURRENTLY LIVE IN KENTUCKY.</p><p> ✅ I HAVE A LAPTOP OR DESKTOP COMPUTER.</p><p> ✅ I HAVE A USB HEADSET.</p><p> ✅ I HAVE HIGH-SPEED INTERNET.</p><p> ✅ I CAN CONNECT TO THE INTERNET USING AN EHTERNET CABLE (NOT WI-FI ONLY).</p><p><br></p><p> APPLICATIONS FROM INDIVIDUALS WHO DO NOT LIVE IN KENTUCKY OR DO NOT MEET THE TECHNOLOGY REQUIREMENTS WILL NOT BE CONSIDERED.</p>
<p>We are looking for a compassionate and dependable <strong>2nd Shift</strong> <strong>Call Center Specialist </strong>to join a fully onsite team in Pennsylvania. This contract-to-permanent opportunity is ideal for someone who communicates clearly, handles sensitive conversations effectively, and enjoys helping people through important next steps. In this role, you will serve as an initial point of contact, collect key details accurately, and provide a positive experience for customers navigating life insurance-related inquiries. Hours: M-F 2:30pm -10pm (2nd shift), Sundays occasionally – 9am-2pm </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle a high volume of incoming and outgoing calls while maintaining a courteous, patient, and detail-oriented approach.</p><p>• Speak with customers about life insurance-related matters, gather necessary information, and document details accurately in company systems.</p><p>• Guide callers through the early stages of the process by answering questions and explaining next steps clearly.</p><p>• Enter and update customer records with close attention to accuracy, completeness, and timeliness.</p><p>• Provide empathetic support during sensitive conversations and respond appropriately to customer concerns.</p><p>• Coordinate with internal teams to ensure each inquiry is routed correctly and progresses efficiently.</p><p>• Maintain consistent attendance and schedule flexibility, including second-shift hours and occasional Sunday coverage.</p><p>• Support day-to-day call center operations while meeting service expectations for responsiveness and quality.</p>
<p>We are looking for a Call Center Specialist to join a finance consulting team in South Dakota. This contract position with permanent potential is ideal for someone who enjoys helping customers, handling a steady volume of inbound calls, and delivering accurate support in a fast-paced environment. The role requires strong communication, dependable office skills, and comfort using customer service platforms to resolve questions efficiently.</p><p><br></p><ul><li>Serve as a primary point of contact for incoming claims-related calls and inquiries.</li><li>Deliver exceptional customer service to customers, beneficiaries, agents, attorneys, and other authorized parties.</li><li>Review and research account, policy, contract, and claim information to determine benefit eligibility and payment status.</li><li>Explain claims processes, requirements, and next steps clearly and professionally.</li><li>Accurately document customer interactions and maintain detailed records.</li><li>Investigate and resolve customer concerns, escalating complex issues when appropriate.</li><li>Navigate multiple systems and applications to gather information and process requests.</li><li>Maintain compliance with company policies, procedures, and applicable regulations.</li><li>Meet or exceed service, quality, productivity, and performance goals.</li><li>Collaborate with team members to ensure a positive customer experience and efficient workflow.</li><li>Participate in ongoing training, coaching, and process improvement initiatives.</li><li>Support special projects and other departmental responsibilities as needed.</li></ul><p><br></p><p><br></p>
<p>We are seeking a detail-oriented Call Center Specialist with experience handling a high-volume ordering process in a fast-paced environment. The ideal Call Center Specialist will have a strong background managing high call volume and supporting customers through both phone and chat channels. Based on general knowledge.</p><ul><li>Process a high volume of customer orders accurately and efficiently. </li><li>Handle inbound and outbound calls in a fast-paced call center environment.</li><li>Respond to customer inquiries via phone and chat with professionalism and urgency. </li><li>Enter and update order information in company systems with a high level of accuracy. </li><li>Resolve customer issues related to orders, product availability, shipping, and account questions. </li><li>Maintain strong service levels while managing multiple priorities throughout the day. </li><li>Collaborate with internal teams to ensure timely and accurate order fulfillment.</li></ul>
<p>We are looking for a Remote Call Center Specialist to join a Contract position supporting national referral intake operations. In this role, you will coordinate referral activity from initial intake through resolution, helping maintain smooth communication between partner organizations, franchise locations, and internal teams. The ideal candidate brings strong organization, sound judgment, and a customer-focused approach to a fast-moving environment where accuracy and responsiveness are essential.</p><p><br></p><p>Responsibilities:</p><p>• Receive and review incoming referral details, ensuring information is complete, accurate, and ready for processing.</p><p>• Coordinate referral workflows from intake to final resolution while maintaining timely updates across all involved parties.</p><p>• Serve as a key point of communication for national partners, franchise locations, and internal stakeholders to support efficient case handling.</p><p>• Monitor requirements and documentation to help maintain compliance with established processes and service expectations.</p><p>• Support day-to-day execution of centralized intake operations, including coordination with offshore support staff for consistent workflow coverage.</p><p>• Identify discrepancies, resolve routine issues independently, and escalate complex concerns when broader support is needed.</p><p>• Prioritize multiple active requests in a deadline-driven setting while maintaining high service quality and attention to detail.</p><p>• Use Microsoft Office tools and customer service systems to track activity, document updates, and report information accurately.</p>
<p>We are seeking a professional and customer-focused French Bilingual Customer Service Representative. In this role, you will serve as a primary point of contact for customers, providing exceptional support in both English and French. The ideal candidate has strong communication skills, enjoys helping others, and can effectively manage customer inquiries in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide outstanding customer service in both French and English via phone, email, and other communication channels.</li><li>Resolve customer concerns efficiently while maintaining a positive customer experience.</li><li>Accurately document customer interactions and update records within company systems.</li><li>Process customer orders, account updates, and service requests.</li><li>Escalate complex issues when necessary and follow through to resolution.</li><li>Meet established performance, quality, and productivity expectations.</li></ul><p><br></p>
We are looking for a customer-focused, detail-oriented individual to support employees with benefit-related questions in a Long-term Contract position based in Arkansas. This opportunity is well suited for someone who communicates clearly, works independently, and can manage sensitive information with discretion. The role begins remotely and involves assisting with topics such as health coverage, retirement plans, enrollment support, and claims inquiries while delivering a dependable service experience.<br><br>Responsibilities:<br>• Respond to employee inquiries about benefit programs, including medical coverage, retirement options, claims, and enrollment matters, with accuracy and professionalism.<br>• Walk employees through online tools, account access, and available resources so they can complete benefits-related tasks successfully.<br>• Investigate service issues, provide appropriate resolutions when possible, and direct more complex concerns to the correct support channels.<br>• Record each customer interaction thoroughly in internal systems to maintain accurate service and case documentation.<br>• Handle conversations across multiple platforms and applications while maintaining a high level of attentiveness and service quality.<br>• Safeguard confidential employee information by following privacy expectations and secure handling procedures.<br>• Maintain consistent availability during the assigned regular schedule, including the required half-day Saturday shift and Wednesday off.<br>• Participate fully in required training and apply new processes, tools, and service standards quickly and effectively.
<p>Our client, a privately owned manufacturing company is looking for a proactive and detail-focused Order Entry Specialist/Customer Service Representative to support customers and internal sales activity in Northbrook, Illinois. This role plays a key part in keeping orders accurate, communications timely, and service expectations high in a fast-moving distribution environment. The ideal candidate is comfortable balancing customer interaction, order administration, and cross-functional coordination while maintaining strong follow-through. </p><p><br></p><p><strong><u>Position Details:</u></strong></p><p><strong>Schedule: </strong>100% on-site from 8:30am-5:00pm</p><p><strong>Salary: </strong>$45,000-$60,000</p><p><strong>Benefits: </strong>Health, vision, dental, 401k + match, LTD, STD, Life Insurance, FSA, PTO</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders with a high degree of accuracy and ensure all information is entered correctly into the company’s order management platform.</p><p>• Respond to customer and sales team inquiries regarding product details, pricing, availability, and open order progress for assigned accounts.</p><p>• Work closely with warehouse and operations teams to confirm service status, clarify priorities, and obtain current updates on active orders.</p><p>• Visit operational areas when necessary to verify order progress firsthand and gather timely information for customer communication.</p><p>• Maintain complete and accurate notes on order activity, status updates, and follow-up actions within internal systems.</p><p>• Communicate delays, changes, or urgent issues promptly so customers remain informed and expectations are managed appropriately.</p><p>• Track requests through resolution, ensuring questions are answered fully and no customer need is left unresolved.</p><p>• Help sustain an organized communication process that supports efficient handling of daily order volume and service-related requests.</p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p>
<p>Our client is seeking a motivated and service-oriented French Bilingual Customer Service Representative to support customers. This role is ideal for someone who enjoys building relationships, resolving customer concerns, and providing professional support in both French and English. The successful candidate will act as a trusted resource for customers by answering questions, processing requests, and ensuring a positive customer experience from start to finish.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as the primary point of contact for French- and English-speaking customers.</li><li>Coordinate with internal departments to resolve customer issues and ensure timely follow-up.</li><li>Monitor customer requests from initiation through resolution and provide status updates as needed.</li><li>Process orders, returns, refunds, and account changes accurately and efficiently.</li><li>Maintain detailed records of customer interactions and update information in company databases.</li><li>Educate customers on available products, services, and self-service resources.</li><li>Identify trends in customer concerns and communicate feedback to management.</li><li>Support customer retention efforts by building strong relationships and delivering a positive service experience.</li><li>Assist with special projects and administrative tasks as assigned.</li></ul><p><br></p>
<p>We are supporting a hospitality organization supporting 26 restaurant locations across multiple brands. Our client is seeking a hands-on Store/Restaurant Systems Support Engineer to provide Level 2/3 technical support for restaurant technology, POS systems, payment devices, networking equipment, and store operations technology. This role is ideal for someone who enjoys troubleshooting complex issues, working directly with hardware, supporting multiple locations, and occasionally traveling onsite when hands-on support is needed.</p><p><br></p><p>What You'll Do</p><ul><li>Provide Level 2/3 support for POS systems, payment terminals, kitchen display systems (KDS), printers, and restaurant technology</li><li>Troubleshoot networking issues involving routers, switches, wireless access points, and connectivity</li><li>Support restaurant managers and staff with escalated technical issues across multiple locations</li><li>Travel periodically to restaurant locations for installations, maintenance, upgrades, and repairs</li><li>Assist with new store openings, technology rollouts, and hardware deployments</li><li>Coordinate with third-party vendors for escalated support and warranty repairs</li><li>Maintain documentation, ticketing updates, and root cause analysis</li><li>Provide occasional desktop support for corporate users, including Windows, Microsoft 365, Google Workspace, hardware setup, and onboarding activities</li></ul>
<p>About the Opportunity</p><p>Our client in the financial services industry is seeking a customer-focused and detail-oriented <strong>Client Success Specialist</strong> to join their team. This individual will serve as a primary point of contact for clients, helping build strong relationships, ensure a positive client experience, and support the successful delivery of financial services and solutions.</p><p>The ideal candidate is proactive, organized, and comfortable managing multiple client requests in a fast-paced environment. This is an excellent opportunity for someone who enjoys relationship management, problem-solving, and providing exceptional service.</p><p>Key Responsibilities</p><ul><li>Serve as a primary point of contact for client inquiries, providing timely, professional, and accurate responses.</li><li>Build and maintain strong client relationships to support satisfaction, engagement, and long-term retention.</li><li>Assist clients with account-related questions, service requests, documentation, and general inquiries.</li><li>Proactively follow up with clients to ensure requests are resolved and expectations are met.</li><li>Coordinate with internal teams to address client needs, troubleshoot issues, and facilitate efficient service delivery.</li><li>Maintain accurate client records, account information, and communication notes within internal systems or CRM platforms.</li><li>Monitor outstanding requests and manage competing priorities to ensure timely resolution.</li><li>Identify opportunities to improve the client experience, streamline processes, and enhance service quality.</li><li>Handle confidential financial and client information with discretion and in accordance with company policies and procedures.</li><li>Support client onboarding, account maintenance, and other administrative processes as needed.</li></ul><p><br></p>
Robert Half is hiring! Are you passionate about helping people through challenging financial situations? We are hiring Loss Mitigation Representatives to support homeowners seeking mortgage assistance and help them navigate available solutions. What You'll Be Doing: Answering inbound calls from homeowners seeking mortgage assistance Explaining loss mitigation options and next steps Reviewing accounts and documenting customer interactions Collecting and validating required documentation Providing compassionate customer service during sensitive situations Working in a fast-paced, high-volume call center environment Position Details: Fully onsite in Coppell, TX (75019) Monday – Friday 8 am – 5 pm (Training + work hours) $22/hour 3–4-month contract to permanent assignment Potential for permanent permanent based on performance and attendance Upon Conversion: $20/hour base pay + monthly performance bonuses ranging from $1,700-$3,000+ Bonus potential increases total earnings to approximately $30-$37/hour equivalent Eligible for company benefits, PTO, and overtime opportunities (rotational Saturdays) upon permanent conversion Strong long-term earning potential for top performers <br> <br>