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173 results for Customer Success jobs

Customer Success Manager

New York, NY
onsite
Permanent
200000 - 300000 USD / Yearly
We are looking for an experienced Customer Success Manager to oversee the successful integration and use of our AI-powered delivery platform. In this role, you will guide customers through onboarding, implementation, and optimization processes while acting as a trusted advisor to ensure they achieve measurable business outcomes. You will collaborate closely with cross-functional teams to enhance workflows, address challenges, and drive customer satisfaction. Responsibilities: • Facilitate onboarding sessions to help customers configure the platform within their existing systems and workflows. • Provide guidance on AI copilot setup and workflow optimization to ensure seamless implementation. • Develop personalized rollout strategies tailored to each customer’s needs and team structures. • Deliver training sessions to familiarize users with AI-driven tools, including automated requirements capture and real-time synchronization. • Assist customers in integrating the platform with their internal systems and historical data sources. • Build and nurture strong relationships with solution engineers, system integrators, and services teams focused on quality and detail. • Advocate for customer feedback to influence product enhancements and roadmap development. • Diagnose and resolve technical or process-related issues, collaborating with engineering teams as necessary. • Monitor adoption metrics and recommend workflow improvements or new features to maximize customer success. • Create detailed success plans, quarterly business reviews, and actionable insights to drive retention and account growth.
2026-03-19T00:00:00Z

Customer Success Specialist

Champlin, MN
onsite
Permanent
45000 - 55000 USD / Yearly
We are looking for a dedicated Customer Success Specialist to join our team in Champlin, Minnesota. In this role, you will play a vital part in ensuring customer satisfaction by providing accurate information, responding to inquiries, and maintaining attentive relationships. This position offers the opportunity to collaborate with the sales team and contribute to a positive customer experience. Responsibilities: • Collaborate with the sales team to consistently meet customer service expectations and ensure satisfaction. • Provide detailed and accurate information on pricing, inventory availability, shipping costs, and delivery timelines. • Handle customer inquiries, prepare quotations, and initiate purchase orders with precision. • Process orders, changes, and returns in accordance with company policies and procedures. • Foster strong relationships with customers by delivering friendly and attentive support. • Calculate pricing, discounts, shipping fees, and sales margins efficiently. • Investigate and resolve customer concerns such as product quality issues or shipment delays. • Recommend additional products and services to customers and close sales opportunities. • Perform administrative tasks, including maintaining customer records and organizing order documentation.
2026-04-03T00:00:00Z

Customer Success Specialist

San Diego, CA
onsite
Temporary
20 - 20 USD / Hourly
About the Organization:Our client is a mission-driven nonprofit committed to supporting underserved populations. They are seeking a proactive Customer Success Specialist to ensure clients and partners achieve meaningful outcomes through the organization’s programs and services. This role transitions to hybrid (3 days remote, 2 days in office) after the first six months of onsite work. Role Overview:The Customer Success Specialist is responsible for building strong relationships with clients and stakeholders, providing guidance and support, and ensuring satisfaction with the organization’s offerings. This role combines problem-solving, communication, and data tracking to drive positive client outcomes and strengthen engagement.Key Responsibilities:<ul><li>Onboard and guide clients through programs, services, or initiatives.</li><li>Act as a trusted resource, addressing client questions, concerns, and feedback.</li><li>Monitor client engagement and satisfaction, identifying opportunities to enhance experiences.</li><li>Collaborate with internal teams to resolve challenges and implement solutions.</li><li>Maintain accurate records in CRM or database systems for reporting and analysis.</li><li>Contribute to process improvements to enhance client success and retention.</li></ul>
2026-04-03T00:00:00Z

Customer Success Specialist

Meridian, ID
onsite
Temporary
17.1 - 19.8 USD / Hourly
We are looking for a dedicated Customer Success Specialist to join our team in Meridian, Idaho. In this long-term contract position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries, resolving connectivity issues, and providing exceptional support. This is an excellent opportunity to apply your administrative and communication skills in a dynamic and customer-focused environment. Responsibilities: • Respond promptly and with attention to detail to customer inquiries through email and other communication channels. • Assist customers in resolving connectivity issues and troubleshooting technical problems. • Manage multiple browsers and tools efficiently to ensure accurate and timely responses. • Maintain detailed records of customer interactions and follow-ups in the system. • Provide administrative support by streamlining processes and ensuring adherence to operational procedures. • Collaborate with internal teams to address customer concerns and provide effective solutions. • Communicate updates and resolutions to customers in a clear and detail-oriented manner. • Offer guidance on administrative procedures to enhance the customer experience. • Utilize Microsoft Outlook to manage correspondence and organize tasks effectively. • Contribute to continuous improvement initiatives by identifying areas for operational enhancement.
2026-04-09T00:00:00Z

Customer Success Specialist

Omaha, NE
onsite
Temporary
21 - 25 USD / Hourly
WHAT WE’RE LOOKING FOR We’re seeking someone who brings professionalism, patience, and genuine care to every customer interaction. In this role, you’ll be the first point of contact for incoming calls and emails—supporting customers with status updates, questions, general inquiries, and the occasional grievance. You’ll handle a high volume of calls, route inquiries to the right team members, and enter accurate information into our systems.
2026-04-15T00:00:00Z

Customer Success Specialist

Sacramento, CA
onsite
Temporary
20 - 23 USD / Hourly
Job SummaryWe are seeking a motivated Customer Service Specialist to handle incoming customer inquiries via phone. This is a temporary contract position starting in early April and running through November, ideal for individuals with strong communication skills and proficiency in Microsoft Excel. You'll be part of a collaborative team focused on resolving issues efficiently and maintaining accurate records.Key Responsibilities<ul><li>Manage a high volume of incoming calls from customers, providing timely and professional assistance.</li><li>Listen actively to customer needs, troubleshoot problems, and offer solutions or escalate as needed.</li><li>Use Microsoft Excel to log call details, track customer interactions, and generate basic reports.</li><li>Maintain accurate documentation of customer inquiries and resolutions in our systems.</li><li>Collaborate with team members to ensure consistent service quality.</li><li>Adhere to company policies and procedures for data privacy and customer handling.</li></ul>
2026-04-06T00:00:00Z

Customer Success Specialist

Columbia, SC
onsite
Contract / Temporary to Hire
17.1 - 19.8 USD / Hourly
Overview:Join a dynamic and growing organization in Columbia, SC as a Customer Service / Account Manager on a contract-to-hire basis. This role offers the opportunity to engage with key clients, resolve inquiries efficiently, and drive customer success. You will be instrumental in providing a top-tier customer experience while balancing account management responsibilities. Our team values adaptability, proactive problem-solving, and commitment to excellence.Key Responsibilities:<ul><li>Serve as the primary point of contact for assigned client accounts, managing customer relationships and ensuring satisfaction.</li><li>Handle inbound and outbound customer inquiries, resolve issues, and troubleshoot problems in a timely and professional manner.</li><li>Track account activity, update records, and manage documentation to support service delivery and performance reporting.</li><li>Collaborate with internal teams (e.g., sales, operations, support) to address client needs, implement service solutions, and drive account growth.</li><li>Monitor account health, proactively identify risks or opportunities, and present recommendations to ensure client retention.</li><li>Support process improvements and contribute to operational efficiency using common customer service technologies.</li><li>Educate clients about products, services, and best practices to maximize account value and satisfaction.</li></ul>
2026-04-17T00:00:00Z

Customer Service

Hermitage, PA
onsite
Temporary
20.9 - 24.2 USD / Hourly
We are looking for a dedicated and personable Customer Service Representative to join our team in Hermitage, Pennsylvania. In this role, you will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting banking products and services. This is a long-term contract position offering the opportunity to thrive in the financial services industry. Responsibilities: • Respond to a high volume of inbound calls, providing timely and attentive assistance to customers. • Support customers with tasks such as opening new accounts, updating account information, and resolving concerns. • Deliver accurate and detailed information about banking products and services. • Record customer interactions and transactions thoroughly in the system to maintain accurate records. • Work collaboratively with team members to ensure a seamless and efficient customer experience. • Analyze customer needs and recommend suitable banking solutions. • Handle sensitive customer information responsibly and in compliance with banking regulations. • Stay informed about banking products, services, and procedures to provide up-to-date assistance.
2026-04-15T00:00:00Z

Customer Service

Louisville, KY
onsite
Permanent
41000 - 48000 USD / Yearly
Customer Support Specialist Location: Louisville, KY (onsite) A stable, privately held distribution and logistics company is seeking a Customer Support Specialist to support a high-volume, industrial client base. This organization has a long-standing presence in the market and offers strong stability and growth potential. Position Overview:<ul><li>Manage customer orders, inquiries, and updates</li><li>Coordinate with internal teams to ensure accurate and timely fulfillment</li><li>Support sales and assist with issue resolution</li><li>Maintain records and contribute to process improvements</li></ul>Benefits<ul><li>2 weeks PTO + 5 sick days</li><li>8 paid holidays</li><li>Health, dental, and vision insurance</li><li>Life insurance and EAP program</li><li>401(k) plan</li><li>Discretionary profit sharing</li></ul>
2026-03-31T00:00:00Z

Customer Service

Racine, WI
onsite
Temporary
19 - 19 USD / Hourly
BotJob Description: Contract-to-Hire Application Processor (Nonprofit Organization – Racine, WI)Overview: Join a mission-driven nonprofit organization in Racine, WI as an Application Processor (Contract-to-Hire). This essential administrative role provides critical support to our community by reviewing applications, maintaining accurate data, and delivering excellent customer service.Key Responsibilities:<ul><li>Review and process incoming applications for eligibility, completeness, and compliance with organizational guidelines.</li><li>Perform accurate data entry of application details into electronic systems and databases.</li><li>Respond to applicant inquiries via phone, email, and in person, providing professional and empathetic customer service.</li><li>Schedule appointments for applicants and clients, coordinating calendars and sending confirmations.</li><li>Maintain confidential records and uphold privacy standards in accordance with nonprofit policies.</li><li>Collaborate with internal staff and external stakeholders to resolve application issues and ensure timely support.</li><li>Assist with general office tasks and administrative support as needed.</li></ul>Contract-to-Hire Details: This role starts as a contract position with the intention to convert to full-time based on performance and organizational needs.Ready to make a difference? Apply today and help support our nonprofit’s community impact.
2026-04-09T00:00:00Z

Customer Success Consultant (Pre-Sales)

Grapevine, TX
onsite
Temporary
51.4615 - 59.587 USD / Hourly
We are looking for a dynamic and experienced Customer Success Consultant (Pre-Sales) to join our team on a long-term contract basis. Based in Grapevine, Texas, this role is pivotal in driving sales performance while fostering strong, lasting relationships with customers and partners. The ideal candidate will act as a strategic advisor, ensuring seamless adoption, retention, and growth of our solutions. Responsibilities: • Develop and implement sales strategies to achieve regional growth and exceed sales targets. • Build and maintain strong relationships with partners, providing training and support to enable effective solution selling. • Collaborate with customers and partners to design tailored solutions, conduct product demonstrations, and deliver proofs of concept. • Drive customer success by ensuring adoption, value realization, and long-term satisfaction with our products. • Identify new sales opportunities and expand market presence by cultivating new channels and partnerships. • Maintain accurate sales pipeline data and forecasts using company tools to support operational excellence. • Represent the company at industry events, webinars, and regional campaigns to promote our solutions and value proposition. • Stay updated on industry trends, product developments, and customer needs to provide thought leadership and strategic insights. • Support marketing efforts by contributing to regional campaigns and sharing expertise in partner enablement initiatives. • Actively collaborate with internal teams to document agreements, strategies, and customer feedback for continuous improvement.
2026-04-17T00:00:00Z

Customer Success Specialist (Bilingual Spanish)

San Diego, CA
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
About the Organization: Our client is a mission-driven nonprofit dedicated to empowering underserved communities and providing critical resources. They are seeking a compassionate and proactive Bilingual Spanish Customer Success Specialist to join their team and make a meaningful impact.Role Overview: The Customer Success Specialist serves as a trusted resource for clients, guiding them through programs and services while ensuring a positive, impactful experience. This role is ideal for someone passionate about helping others, with strong communication skills in both English and Spanish, and a desire to contribute to meaningful work in a nonprofit setting.Key Responsibilities:<ul><li>Build strong relationships with clients and community members to support engagement and success.</li><li>Guide clients through programs and services, ensuring they have the resources they need.</li><li>Address client inquiries, concerns, and feedback promptly and empathetically.</li><li>Monitor client satisfaction and engagement, identifying opportunities to improve outcomes.</li><li>Maintain accurate records in CRM or database systems to track interactions and outcomes.</li><li>Collaborate with internal teams to resolve issues and implement client-focused solutions.</li><li>Contribute to process improvements to enhance client experiences and organizational impact.</li></ul>
2026-04-03T00:00:00Z

Customer Care Manager

Davenport, IA
onsite
Permanent
47000 - 55000 USD / Yearly
Are you a people‑first leader who loves developing teams, improving performance, and creating an outstanding customer experience? Do you thrive in fast‑paced environments where coaching, accountability, and positivity all matter? If so… this role was made for you.We’re looking for a Customer Care Manager to lead our client's Appointment Center/Customer Care team — someone who knows how to build morale, boost KPIs, and bring out the best in every team member. What Makes This Role ExcitingThis isn’t a behind‑the‑glass leadership job. You’ll be in the action — coaching, strategizing, refining processes, and celebrating wins. You’ll shape a team’s culture, impact customer satisfaction, and directly influence company growth.If you love meaningful leadership and hands‑on impact, you’ll feel right at home. What You’ll Lead & OwnIn this role, you’ll take charge of:Team Leadership & Coaching<ul><li>Managing daily operations of the Appointment & Customer Care Center</li><li>Providing real‑time coaching through call reviews, scripting feedback, and performance mentoring</li><li>Supporting and developing team members to reach their full potential</li></ul>Driving KPIsYou’ll oversee improvement and consistency in:<ul><li>Low cancellation rate</li><li>Speed to lead</li><li>Lead‑to‑appointment conversion</li><li>Appointment run rate</li></ul>Operational & People Management<ul><li>Running weekly/monthly leadership meetings</li><li>Interviewing, evaluating, and partnering with HR on performance management</li><li>Supporting hiring, onboarding, and training</li><li>Handling escalated customer issues with professionalism</li><li>Overseeing receptionist and inside sales teams</li><li>Fostering a positive, engaging employee and customer experience</li></ul>
2026-04-03T00:00:00Z

Customer Experience Manager

Bethlehem, PA
onsite
Temporary
23 - 25 USD / Hourly
Are you passionate about creating exceptional customer experiences and leading teams to success? Robert Half is seeking a motivated and strategic Customer Experience Manager to join a local team! Responsibilities:<ul><li>Lead and develop a customer service team to ensure best-in-class interactions across all touchpoints (phone, digital, in-person).</li><li>Analyze customer feedback, identify trends, and collaborate cross-functionally to drive process improvements.</li><li>Develop and implement customer experience strategies aligned with business goals.</li><li>Set, monitor, and report on key performance indicators (KPIs) relating to customer satisfaction, retention, and loyalty.</li><li>Advocate for our customers by championing their needs within the organization.</li><li>Deliver ongoing training and coaching to customer-facing team members.</li><li>Manage escalation processes to resolve complex customer concerns quickly and professionally.</li></ul>
2026-03-20T00:00:00Z

Customer Service Phone Representative

Rock Island, IL
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
Customer Service Phone Representative Hybrid | Insurance Services | People-Focused Role We're partnering with a highly regarded insurance organization that is expanding its customer operations team to support increased demand. These short‑term engagements (with strong potential to extend) are mission‑critical — helping reduce customer wait times and ensuring policyholders receive timely, thoughtful support. This position blends customer interaction, account analysis, and problem-solving in a structured, supportive setting and is ideal for empathetic communicators who enjoy helping others by phone. If you’re someone who can listen, analyze, and guide customers through important questions with professionalism and care, this role provides for meaningful work and clear processes. What You’ll Do:<ul><li>Support customers primarily by phone (with some written communication)</li><li>Assist with billing, account, and product‑related questions</li><li>Analyze member accounts and process updates (beneficiaries, coverage, payment methods, etc.)</li><li>Use sound judgment and problem‑solving skills to resolve complex situations</li></ul> Why Candidates Choose This Team<ul><li>Hybrid flexibility after training</li><li>Ongoing learning and development opportunities</li><li>Predictable work hours with rotating start times</li><li>Supportive leadership and strong team culture</li></ul>
2026-04-17T00:00:00Z

Customer Service Rep

Worcester, MA
onsite
Permanent
52000 - 56000 USD / Yearly
We are looking for an experienced Customer Service Representative to join our team in the Greater Worcester County area. This role requires a detail-oriented individual who excels in managing customer interactions and ensuring seamless order processing to meet business needs. The ideal candidate will thrive in a fast-paced environment and demonstrate strong communication and organizational skills. Responsibilities:• Process customer orders accurately through data entry and maintain order records.• Communicate effectively with customers to address inquiries, resolve issues, and provide updates on orders.• Coordinate scheduling with transportation carriers to ensure timely shipping and delivery.• Monitor inventory levels and collaborate with relevant teams to manage substitutions and revisions.• Serve as a liaison between warehouse staff, sales teams, and management to address pricing, inventory, and customer concerns.• Interact with external carriers to confirm load availability and coordinate customer pickups.• Maintain and update customer databases to manage advanced shipping notices and routing requests.• Handle multiple tasks simultaneously while maintaining accuracy and efficiency in a fast-paced setting.• Facilitate customer satisfaction by responding to feedback and implementing solutions to improve processes. **For immediate consideration, please reach out to me ASAP. Eric Lebow 508-205-2127- we can do a quick resume review! **
2026-04-13T00:00:00Z

Customer Service Rep

Enola, PA
onsite
Temporary
19 - 22 USD / Hourly
We’re partnering with a company in the Enola area that’s looking to add dependable and customer‑focused Customer Service Representatives to their team. This is a great opportunity for someone who enjoys helping others and wants steady work in a professional environment. What You’ll Be Doing<ul><li>Answering inbound customer calls</li><li>Assisting customers with questions, concerns, and requests</li><li>Entering and updating information accurately in the system</li><li>Providing friendly, professional support on every interaction</li></ul>
2026-04-13T00:00:00Z

Customer Service Rep

New Orleans, LA
onsite
Contract / Temporary to Hire
19 - 21 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in New Orleans, Louisiana. This short-term contract to permanent position offers the opportunity to contribute to a dynamic environment where multitasking and organizational skills are highly valued. The ideal candidate will have a strong background in dispatching, customer service, and data entry, and will play a key role in coordinating operations efficiently. Responsibilities:• Coordinate and dispatch drivers to ensure timely deliveries and efficient routing.• Respond promptly to customer inquiries, providing accurate information and resolving issues as needed.• Perform data entry tasks with precision, maintaining accurate records of operations.• Utilize Microsoft Word and Excel to create reports, track data, and support administrative tasks.• Communicate effectively with team members and drivers to ensure smooth operations.• Monitor logistics processes and provide updates to relevant stakeholders.• Handle multiple tasks simultaneously, prioritizing responsibilities to meet deadlines.• Maintain a detail oriented and courteous demeanor while addressing customer concerns.• Assist in optimizing workflows to improve efficiency and service quality.
2026-04-14T00:00:00Z

Customer Service Representative

Syracuse, NY
onsite
Temporary
18 - 21 USD / Hourly
We are seeking a professional and customer-focused Customer Service Representative to serve as a key point of contact for customers. This role is responsible for providing exceptional service, addressing inquiries, resolving issues, and ensuring a positive customer experience.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner</li><li>Provide accurate information regarding products, services, policies, and procedures</li><li>Resolve customer concerns, complaints, or issues while maintaining a positive and solutions-oriented approach</li><li>Document customer interactions and maintain accurate records in internal systems</li><li>Process orders, returns, exchanges, or account updates as needed</li><li>Escalate complex issues to appropriate internal teams when necessary</li><li>Follow established procedures and customer service standards</li><li>Contribute to a positive team environment and support departmental goals</li></ul>
2026-03-27T00:00:00Z

Customer Service Representative

Anderson, IN
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team onsite in Anderson, Indiana. In this long-term contract position, you will play a key role in delivering exceptional support to ministers, churches, and constituents, while ensuring smooth administrative and technical operations. This is an excellent opportunity to make a meaningful impact by contributing to the success of our faith organization and fostering strong communication within our community. Responsibilities:• Provide outstanding customer service and pastoral care to individuals via phone and other communication channels.• Maintain and update minister and church data, ensuring accuracy and reliability of records.• Support administrative operations by assisting with front desk duties and covering for the Executive Assistant when needed.• Develop and document processes, and cross-train team members on Engagement Team responsibilities.• Manage technical support tickets, ensuring proper documentation and resolution in a timely manner.• Continuously improve technical knowledge and system proficiency to better assist constituents.• Share accurate and timely information with constituents to address their inquiries effectively.• Collaborate with team members to adapt to changing priorities and organizational needs.
2026-04-13T00:00:00Z

Customer Service Representative

Falls Church, VA
onsite
Temporary
21 - 23 USD / Hourly
Our organization is actively seeking a Customer Service Representative to join our team. This role is crucial in maintaining positive relationships with clients and ensuring that every customer interaction reflects our commitment to excellence.This is an onsite position working Monday to Friday. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, or chat, providing accurate information and resolutions.</li><li>Maintain up-to-date knowledge of company products, services, policies, and procedures.</li><li>Handle and document customer feedback, concerns, and complaints in a courteous and timely manner.</li><li>Collaborate with internal teams to resolve complex issues and help implement service improvements.</li><li>Track and process orders, returns, account updates, and other transactions as needed.</li><li>Meet or exceed individual and team performance metrics, including customer satisfaction and response times.</li></ul>
2026-04-10T00:00:00Z

Customer Service Representative

Chantilly, VA
onsite
Temporary
19 - 19 USD / Hourly
Are you passionate about providing exceptional service and building positive relationships with customers? Join our team as a Customer Service Representative and gain the opportunity to make a real impact with one of the most in-demand roles. This is an onsite position working Monday to Friday. Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via phone, email, or chat</li><li>Resolve customer concerns and provide accurate information and solutions</li><li>Maintain detailed and accurate records of interactions in company systems</li><li>Collaborate with internal teams to ensure customer satisfaction</li><li>Identify opportunities to improve customer experiences and processes</li></ul>
2026-04-10T00:00:00Z

Customer Service Representative

Exton, PA
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join a team in Exton, Pennsylvania. This hybrid position offers the flexibility of working onsite three days a week and remotely for two days. As a Contract to permanent opportunity, this role provides an excellent path for career growth and stability. Responsibilities:• Respond to inbound and outbound calls, providing exceptional service and resolving customer inquiries efficiently.• Accurately process and manage order entries, ensuring all details are recorded correctly.• Maintain clear and detail-oriented communication with clients to address their concerns and provide solutions.• Collaborate with internal teams to ensure smooth handling of customer requests and orders.• Utilize company systems and tools to track and manage customer interactions effectively.• Ensure compliance with company policies and procedures during all customer interactions.• Proactively identify opportunities to enhance customer satisfaction and build long-term relationships.• Manage multiple tasks simultaneously while maintaining a high level of attention to detail and accuracy.
2026-04-17T00:00:00Z

Customer Service Representative

Oshkosh, WI
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a part-time Customer Service Representative to join our team on a contract basis in Oshkosh, Wisconsin. In this role, you will provide exceptional support to customers while managing various inside sales and administrative tasks. You will play a key part in processing orders, addressing customer inquiries, and ensuring smooth communication across departments. Responsibilities:• Process customer requests for quotes and purchase orders promptly and accurately.• Respond to inquiries regarding order status, pricing, and product information.• Collaborate with sales representatives and account managers to address customer needs and concerns.• Ensure all sales orders, shipment documents, and export paperwork comply with company policies and procedures.• Maintain records of sales activity, customer commitments, and complaints to support the Vice President of Sales & Marketing.• Coordinate with engineering, manufacturing, shipping, and accounting teams to deliver quality products and services.• Expedite urgent orders through the system when necessary.• Use Microsoft Office tools and internal systems to manage data entry, pricing, and inventory tasks.• Assist in developing and maintaining a consistent customer service process.• Review and resolve customer complaints in collaboration with relevant departments, escalating major issues when required.
2026-04-14T00:00:00Z

Customer Service Representative

Sand Springs, OK
onsite
Contract / Temporary to Hire
24 - 28 USD / Hourly
Job Title: Customer Service RepresentativeLocation: Sand Springs (Tulsa), OKSchedule: Monday – Friday, 8:00 AM – 5:00 PM (100% Onsite)Pay: $24–$28/hour (DOE)Job Type: Temp-to-Hire Position Overview:We are seeking a customer-focused and detail-oriented Customer Service Representative to join a growing team in Sand Springs. This role is responsible for delivering a positive customer experience through timely communication, accurate order processing, and full lifecycle order management. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and values teamwork and customer satisfaction. Key Responsibilities:Process and manage customer orders from entry through fulfillment, including order changes and updatesConfirm orders via phone, email, or EDI and communicate any changes promptlyVerify shipping, billing, pricing, and purchase order details for accuracyMaintain and update customer records, including pricing, product details, and delivery instructionsCollaborate with internal teams and support sales staff to ensure smooth order fulfillmentCommunicate effectively with customers regarding order status, issues, and resolutionsAudit purchase orders for accuracy, including pricing, quantities, and termsHandle customer inquiries, complaints, and product returns in a timely and professional mannerEnsure compliance with company policies, safety standards, and regulatory requirementsSupport team members with order intake and data entry as needed
2026-04-15T00:00:00Z