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245 results for Customer Service jobs

Customer Service
  • Louisville, KY
  • onsite
  • Permanent
  • 41000 - 48000 USD / Yearly
  • <p><strong>Customer Support Specialist</strong></p><p><br></p><p> <strong>Location:</strong> Louisville, KY (onsite)</p><p><br></p><p>A stable, privately held distribution and logistics company is seeking a <strong>Customer Support Specialist </strong>to support a high-volume, industrial client base. This organization has a long-standing presence in the market and offers strong stability and growth potential.</p><p><br></p><p><strong>Position Overview:</strong></p><ul><li>Manage customer orders, inquiries, and updates</li><li>Coordinate with internal teams to ensure accurate and timely fulfillment</li><li>Support sales and assist with issue resolution</li><li>Maintain records and contribute to process improvements</li></ul><p><strong>Benefits</strong></p><ul><li>2 weeks PTO + 5 sick days</li><li>8 paid holidays</li><li>Health, dental, and vision insurance</li><li>Life insurance and EAP program</li><li>401(k) plan</li><li>Discretionary profit sharing</li></ul><p><br></p><p><br></p>
  • 2026-03-31T00:00:00Z
Customer Service
  • Hermitage, PA
  • onsite
  • Temporary
  • 20.9 - 24.2 USD / Hourly
  • We are looking for a dedicated and personable Customer Service Representative to join our team in Hermitage, Pennsylvania. In this role, you will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting banking products and services. This is a long-term contract position offering the opportunity to thrive in the financial services industry.<br><br>Responsibilities:<br>• Respond to a high volume of inbound calls, providing timely and attentive assistance to customers.<br>• Support customers with tasks such as opening new accounts, updating account information, and resolving concerns.<br>• Deliver accurate and detailed information about banking products and services.<br>• Record customer interactions and transactions thoroughly in the system to maintain accurate records.<br>• Work collaboratively with team members to ensure a seamless and efficient customer experience.<br>• Analyze customer needs and recommend suitable banking solutions.<br>• Handle sensitive customer information responsibly and in compliance with banking regulations.<br>• Stay informed about banking products, services, and procedures to provide up-to-date assistance.
  • 2026-04-15T00:00:00Z
Customer Service
  • Racine, WI
  • onsite
  • Temporary
  • 19 - 19 USD / Hourly
  • <p>Bot</p><p>Job Description: Contract-to-Hire Application Processor (Nonprofit Organization – Racine, WI)</p><p>Overview: Join a mission-driven nonprofit organization in Racine, WI as an Application Processor (Contract-to-Hire). This essential administrative role provides critical support to our community by reviewing applications, maintaining accurate data, and delivering excellent customer service.</p><p>Key Responsibilities:</p><ul><li>Review and process incoming applications for eligibility, completeness, and compliance with organizational guidelines.</li><li>Perform accurate data entry of application details into electronic systems and databases.</li><li>Respond to applicant inquiries via phone, email, and in person, providing professional and empathetic customer service.</li><li>Schedule appointments for applicants and clients, coordinating calendars and sending confirmations.</li><li>Maintain confidential records and uphold privacy standards in accordance with nonprofit policies.</li><li>Collaborate with internal staff and external stakeholders to resolve application issues and ensure timely support.</li><li>Assist with general office tasks and administrative support as needed.</li></ul><p>Contract-to-Hire Details: This role starts as a contract position with the intention to convert to full-time based on performance and organizational needs.</p><p>Ready to make a difference? Apply today and help support our nonprofit’s community impact.</p>
  • 2026-04-09T00:00:00Z
Customer Service Phone Representative
  • Rock Island, IL
  • onsite
  • Contract / Temporary to Hire
  • 20 - 20 USD / Hourly
  • <p><strong>Customer Service Phone Representative </strong></p><p><strong>Hybrid | Insurance Services | People-Focused Role</strong></p><p><br></p><p>We&#39;re partnering with a highly regarded insurance organization that is expanding its customer operations team to support increased demand. These short‑term engagements (with strong potential to extend) are mission‑critical — helping reduce customer wait times and ensuring policyholders receive timely, thoughtful support.</p><p><br></p><p>This position blends customer interaction, account analysis, and problem-solving in a structured, supportive setting and is ideal for empathetic communicators who enjoy helping others by phone. If you’re someone who can listen, analyze, and guide customers through important questions with professionalism and care, this role provides for meaningful work and clear processes.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Support customers primarily by phone (with some written communication)</li><li>Assist with billing, account, and product‑related questions</li><li>Analyze member accounts and process updates (beneficiaries, coverage, payment methods, etc.)</li><li>Use sound judgment and problem‑solving skills to resolve complex situations</li></ul><p><br></p><p><strong>Why Candidates Choose This Team</strong></p><ul><li>Hybrid flexibility after training</li><li>Ongoing learning and development opportunities</li><li>Predictable work hours with rotating start times</li><li>Supportive leadership and strong team culture</li></ul><p><br></p>
  • 2026-04-17T00:00:00Z
Customer Service Rep
  • Worcester, MA
  • onsite
  • Permanent
  • 52000 - 56000 USD / Yearly
  • <p>We are looking for an experienced Customer Service Representative to join our team in the Greater Worcester County area. This role requires a detail-oriented individual who excels in managing customer interactions and ensuring seamless order processing to meet business needs. The ideal candidate will thrive in a fast-paced environment and demonstrate strong communication and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders accurately through data entry and maintain order records.</p><p>• Communicate effectively with customers to address inquiries, resolve issues, and provide updates on orders.</p><p>• Coordinate scheduling with transportation carriers to ensure timely shipping and delivery.</p><p>• Monitor inventory levels and collaborate with relevant teams to manage substitutions and revisions.</p><p>• Serve as a liaison between warehouse staff, sales teams, and management to address pricing, inventory, and customer concerns.</p><p>• Interact with external carriers to confirm load availability and coordinate customer pickups.</p><p>• Maintain and update customer databases to manage advanced shipping notices and routing requests.</p><p>• Handle multiple tasks simultaneously while maintaining accuracy and efficiency in a fast-paced setting.</p><p>• Facilitate customer satisfaction by responding to feedback and implementing solutions to improve processes.</p><p><br></p><p><br></p><p><strong><em><u>**For immediate consideration, please reach out to me ASAP. Eric Lebow 508-205-2127- we can do a quick resume review! **</u></em></strong></p>
  • 2026-04-13T00:00:00Z
Customer Service Rep
  • Enola, PA
  • onsite
  • Temporary
  • 19 - 22 USD / Hourly
  • <p>We’re partnering with a company in the <strong>Enola area</strong> that’s looking to add dependable and customer‑focused <strong>Customer Service Representatives</strong> to their team. This is a great opportunity for someone who enjoys helping others and wants steady work in a professional environment.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Answering inbound customer calls</li><li>Assisting customers with questions, concerns, and requests</li><li>Entering and updating information accurately in the system</li><li>Providing friendly, professional support on every interaction</li></ul><p><br></p>
  • 2026-04-13T00:00:00Z
Customer Service Rep
  • New Orleans, LA
  • onsite
  • Contract / Temporary to Hire
  • 19 - 21 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in New Orleans, Louisiana. This short-term contract to permanent position offers the opportunity to contribute to a dynamic environment where multitasking and organizational skills are highly valued. The ideal candidate will have a strong background in dispatching, customer service, and data entry, and will play a key role in coordinating operations efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and dispatch drivers to ensure timely deliveries and efficient routing.</p><p>• Respond promptly to customer inquiries, providing accurate information and resolving issues as needed.</p><p>• Perform data entry tasks with precision, maintaining accurate records of operations.</p><p>• Utilize Microsoft Word and Excel to create reports, track data, and support administrative tasks.</p><p>• Communicate effectively with team members and drivers to ensure smooth operations.</p><p>• Monitor logistics processes and provide updates to relevant stakeholders.</p><p>• Handle multiple tasks simultaneously, prioritizing responsibilities to meet deadlines.</p><p>• Maintain a detail oriented and courteous demeanor while addressing customer concerns.</p><p>• Assist in optimizing workflows to improve efficiency and service quality.</p>
  • 2026-04-14T00:00:00Z
Customer Service Representative
  • Syracuse, NY
  • onsite
  • Temporary
  • 18 - 21 USD / Hourly
  • <p>We are seeking a professional and customer-focused <strong>Customer Service Representative</strong> to serve as a key point of contact for customers. This role is responsible for providing exceptional service, addressing inquiries, resolving issues, and ensuring a positive customer experience.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner</li><li>Provide accurate information regarding products, services, policies, and procedures</li><li>Resolve customer concerns, complaints, or issues while maintaining a positive and solutions-oriented approach</li><li>Document customer interactions and maintain accurate records in internal systems</li><li>Process orders, returns, exchanges, or account updates as needed</li><li>Escalate complex issues to appropriate internal teams when necessary</li><li>Follow established procedures and customer service standards</li><li>Contribute to a positive team environment and support departmental goals</li></ul><p><br></p><p><br></p>
  • 2026-03-27T00:00:00Z
Customer Service Representative
  • West Wyoming, PA
  • onsite
  • Temporary
  • 16 - 19 USD / Hourly
  • <p>Are you a service-focused professional with a passion for supporting sales teams and driving business results? Robert Half is seeking a Customer Service Representative who excels at delivering exceptional client experiences while assisting a dynamic sales department.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the main point of contact for inbound client inquiries related to sales, providing timely and accurate responses.</li><li>Support the sales team by preparing quotes, inputting orders, and managing customer accounts through our CRM system.</li><li>Collaborate with account managers to resolve customer issues, ensure order accuracy, and track delivery timelines.</li><li>Process and monitor sales documentation, verify contract terms, and maintain detailed records.</li><li>Work cross-functionally with other departments to facilitate smooth client onboarding and ongoing account satisfaction.</li><li>Identify opportunities to enhance customer service processes and suggest improvements to sales leadership.</li><li>Provide follow-up and after-sales support to guarantee customer satisfaction and repeat business.</li></ul><p><br></p>
  • 2026-04-14T00:00:00Z
Customer Service Representative
  • Exton, PA
  • onsite
  • Contract / Temporary to Hire
  • 20 - 20 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join a team in Exton, Pennsylvania. This hybrid position offers the flexibility of working onsite three days a week and remotely for two days. As a Contract to permanent opportunity, this role provides an excellent path for career growth and stability.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound and outbound calls, providing exceptional service and resolving customer inquiries efficiently.</p><p>• Accurately process and manage order entries, ensuring all details are recorded correctly.</p><p>• Maintain clear and detail-oriented communication with clients to address their concerns and provide solutions.</p><p>• Collaborate with internal teams to ensure smooth handling of customer requests and orders.</p><p>• Utilize company systems and tools to track and manage customer interactions effectively.</p><p>• Ensure compliance with company policies and procedures during all customer interactions.</p><p>• Proactively identify opportunities to enhance customer satisfaction and build long-term relationships.</p><p>• Manage multiple tasks simultaneously while maintaining a high level of attention to detail and accuracy.</p>
  • 2026-04-17T00:00:00Z
Customer Service Representative
  • Richmond, VA
  • onsite
  • Temporary
  • 17.5 - 18 USD / Hourly
  • <p>We are looking for an organized and detail-oriented Customer Service Representative to join our team in Henrico, Virginia. In this role, you will play a vital part in ensuring smooth daily operations. This is a long-term contract position with the potential to become permanent.</p><p><br></p><p>Responsibilities:</p><ul><li>Make outbound calls to customers to schedule delivery appointments for incoming shipments</li><li>Confirm delivery details and update appointment information in the scheduling system</li><li>Send follow-up emails when needed to confirm scheduling or provide delivery updates</li><li>Follow a structured scheduling process and workflow for each delivery</li><li>Maintain accurate documentation of customer communication and scheduling updates</li></ul>
  • 2026-04-17T00:00:00Z
Customer Service Representative
  • Cambridge, MD
  • onsite
  • Temporary
  • 19 - 22 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Cambridge, Maryland. In this role, you will be the first point of contact for our customers, assisting with inquiries, resolving issues, and ensuring a positive experience. If you have a passion for providing excellent customer support and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Respond to incoming customer inquiries via phone and email, providing clear and accurate information.<br>• Handle and resolve customer complaints or issues with professionalism and efficiency.<br>• Process and track customer orders, ensuring accuracy and timely delivery.<br>• Manage a high volume of inbound and outbound calls while maintaining quality service standards.<br>• Maintain detailed and accurate records of customer interactions in the system.<br>• Collaborate with team members and other departments to address and resolve customer concerns.<br>• Provide product or service information to customers, helping them make informed decisions.<br>• Identify opportunities to improve customer satisfaction and share feedback with the team.
  • 2026-04-15T00:00:00Z
Customer Service Representative
  • Chantilly, VA
  • onsite
  • Temporary
  • 19 - 19 USD / Hourly
  • <p>Are you passionate about providing exceptional service and building positive relationships with customers? Join our team as a Customer Service Representative and gain the opportunity to make a real impact with one of the most in-demand roles. This is an onsite position working Monday to Friday.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, or chat</li><li>Resolve customer concerns and provide accurate information and solutions</li><li>Maintain detailed and accurate records of interactions in company systems</li><li>Collaborate with internal teams to ensure customer satisfaction</li><li>Identify opportunities to improve customer experiences and processes</li></ul><p><br></p>
  • 2026-04-10T00:00:00Z
Customer Service Representative
  • Falls Church, VA
  • onsite
  • Temporary
  • 21 - 23 USD / Hourly
  • <p>Our organization is actively seeking a Customer Service Representative to join our team. This role is crucial in maintaining positive relationships with clients and ensuring that every customer interaction reflects our commitment to excellence.This is an onsite position working Monday to Friday.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond to customer inquiries via phone, email, or chat, providing accurate information and resolutions.</li><li>Maintain up-to-date knowledge of company products, services, policies, and procedures.</li><li>Handle and document customer feedback, concerns, and complaints in a courteous and timely manner.</li><li>Collaborate with internal teams to resolve complex issues and help implement service improvements.</li><li>Track and process orders, returns, account updates, and other transactions as needed.</li><li>Meet or exceed individual and team performance metrics, including customer satisfaction and response times.</li></ul><p><br></p>
  • 2026-04-10T00:00:00Z
Customer Service Representative
  • Lebanon, IN
  • onsite
  • Contract / Temporary to Hire
  • 20 - 22 USD / Hourly
  • We are looking for a dedicated and detail-oriented Customer Service Representative to join our team on a contract with the possibility of becoming permanent. This role is based in Lebanon, Indiana, and offers a dynamic opportunity to support customers while collaborating with internal teams. If you thrive in fast-paced environments and have a passion for delivering exceptional service, we encourage you to apply.<br><br>Responsibilities:<br>• Handle customer inquiries and service requests efficiently, ensuring timely and accurate communication with both internal teams and external customers.<br>• Schedule and manage service appointments by creating detailed work orders in Salesforce.<br>• Provide consistent updates to customers and internal stakeholders on the status of service requests.<br>• Serve as a backup for departmental tasks, including scheduling and follow-up activities as needed.<br>• Assist Crew Leaders in reviewing and processing non-billable work orders.<br>• Maintain a foundational understanding of the machine tool industry and the products represented by the organization.<br>• Perform various administrative and organizational tasks to support the department&#39;s operations.
  • 2026-04-10T00:00:00Z
Customer Service Representative
  • Newark, NJ
  • onsite
  • Temporary
  • 16 - 18 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively.<br><br>Responsibilities:<br>• Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns.<br>• Process orders accurately and efficiently, ensuring all details are captured correctly.<br>• Maintain detailed records of customer interactions and transactions in the system.<br>• Resolve customer issues promptly, coordinating with internal teams when necessary.<br>• Provide clear and accurate information about products, services, and company policies.<br>• Strive to exceed customer satisfaction standards by offering exceptional service.<br>• Follow established procedures and guidelines for call center operations.<br>• Monitor and manage multiple customer accounts simultaneously.<br>• Identify opportunities to improve service processes and share feedback with management.
  • 2026-04-06T00:00:00Z
Customer Service Representative
  • Miamisburg, OH
  • onsite
  • Temporary
  • 20 - 22 USD / Hourly
  • <p>South Dayton area company is looking for a Customer Service Representative to join their team! The Customer Service representative will be responsible for processing customer orders, assisting with billing, completing data entry of invoices, maintaining inventory, assisting with shipping &amp; receiving and supporting other clerical duties as needed. This is a contract-to-hire opportunity working full-time hours. </p>
  • 2026-04-09T00:00:00Z
Customer Service Representative
  • Fort Lauderdale, FL
  • onsite
  • Temporary
  • 20 - 22 USD / Hourly
  • <p>Our client is seeking a<strong> Customer Service Representative</strong> to support their finance department during the rollout of a new payment system, Snap Pay. In this 1–2 month temporary role, you will assist U.S. customers with accessing the Snap Pay portal, including login support, payment setup, instructions, and troubleshooting. The position requires providing guidance and education to customers via phone, email, or chat, ensuring a seamless adoption of the new platform. Ideal candidates will have strong communication skills and previous experience in customer service and/or finance support. Monday - Friday: 9am - 5pm. Fort Lauderdale - 33309.</p>
  • 2026-04-17T00:00:00Z
Customer Service Representative
  • Indianapolis, IN
  • onsite
  • Permanent
  • 45000 - 48000 USD / Yearly
  • <p>We are looking for a detail-oriented Customer Service Specialist to join our Client&#39;s team in Indianapolis, Indiana. This role involves managing schedules, processing purchase orders, and maintaining clear communication with clients in a fast-paced environment. If you thrive under deadlines and enjoy multitasking while ensuring accuracy, this position offers a great opportunity to grow your skills.</p><p><br></p><p>Responsibilities:</p><p>• Answer and route incoming calls as part of a two-person team, ensuring prompt and attentive communication.</p><p>• Collaborate with production builders weekly to review schedules, update timelines, and confirm accuracy.</p><p>• Process and print new purchase orders, ensuring all information is accurately entered into internal systems.</p><p>• Maintain and regularly update builder schedules to meet all weekly deadlines.</p><p>• Perform data entry and documentation tasks efficiently in a fast-paced setting.</p><p>• Participate in training to gain a comprehensive understanding of the company&#39;s products and services.</p>
  • 2026-04-06T00:00:00Z
Customer Service Representative
  • Crandon, WI
  • onsite
  • Temporary
  • 18 - 19 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Crandon, Wisconsin on a contract basis. In this role, you will provide outstanding service to clients and ensure smooth application processing. This position offers an opportunity to work in the non-profit sector while utilizing your customer service and administrative skills.</p><p><br></p><p>Responsibilities:</p><p>• Process applications efficiently and accurately, ensuring all required information is complete.</p><p>• Respond to inquiries and provide detailed assistance to clients over phone and email.</p><p>• Manage inbound and outbound calls, addressing client needs and concerns promptly.</p><p>• Maintain organized records and documentation for all processed applications.</p><p>• Collaborate with team members to ensure smooth workflows and consistent service delivery.</p><p>• Navigate computer systems to input, update, and retrieve data as required.</p><p>• Deliver attentive and empathetic customer service tailored to each client’s situation.</p><p>• Support administrative tasks such as data entry and order processing.</p><p>• Monitor and prioritize tasks to meet deadlines and maintain high-quality standards.</p><p>• Uphold confidentiality and compliance with organizational policies and procedures.</p>
  • 2026-04-15T00:00:00Z
Customer Service Representative
  • Sand Springs, OK
  • onsite
  • Contract / Temporary to Hire
  • 24 - 28 USD / Hourly
  • <p><strong>Job Title: Customer Service Representative</strong></p><p><strong>Location: Sand Springs (Tulsa), OK</strong></p><p><strong>Schedule: Monday – Friday, 8:00 AM – 5:00 PM (100% Onsite)</strong></p><p><strong>Pay: $24–$28/hour (DOE)</strong></p><p><strong>Job Type: Temp-to-Hire</strong></p><p><br></p><p><strong>Position Overview:</strong></p><p>We are seeking a customer-focused and detail-oriented Customer Service Representative to join a growing team in Sand Springs. This role is responsible for delivering a positive customer experience through timely communication, accurate order processing, and full lifecycle order management. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and values teamwork and customer satisfaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>Process and manage customer orders from entry through fulfillment, including order changes and updates</p><p>Confirm orders via phone, email, or EDI and communicate any changes promptly</p><p>Verify shipping, billing, pricing, and purchase order details for accuracy</p><p>Maintain and update customer records, including pricing, product details, and delivery instructions</p><p>Collaborate with internal teams and support sales staff to ensure smooth order fulfillment</p><p>Communicate effectively with customers regarding order status, issues, and resolutions</p><p>Audit purchase orders for accuracy, including pricing, quantities, and terms</p><p>Handle customer inquiries, complaints, and product returns in a timely and professional manner</p><p>Ensure compliance with company policies, safety standards, and regulatory requirements</p><p>Support team members with order intake and data entry as needed</p>
  • 2026-04-15T00:00:00Z
Customer Service Representative
  • Franklin, TN
  • onsite
  • Temporary
  • 18 - 21 USD / Hourly
  • <p><br></p><p><strong>Customer Service Representative</strong></p><p>We are looking for a Customer Service Representative who is passionate about delivering exceptional service and building strong client relationships. This role will handle inbound inquiries, resolve issues efficiently, and provide accurate product or service information. The ideal candidate is professional, patient, and confident communicating via phone, email, and chat. You will play a key role in ensuring customer satisfaction and loyalty. Strong problem-solving skills and attention to detail are critical for success. This position offers growth opportunities in a customer-focused, team-oriented environment.</p>
  • 2026-04-07T00:00:00Z
Customer Service Representative
  • Minneapolis, MN
  • onsite
  • Temporary
  • 18 - 20 USD / Hourly
  • <p>We are seeking On-Line Tool Support Professionals to serve as the first point of contact for web-based tool support. This role supports clients and advisors through a high-volume inbound call environment, providing troubleshooting, education, and resolution for technical issues.</p><p><strong>Position Overview</strong></p><p>This role serves as the <strong>first point of contact</strong> for web-based tool support. You will assist clients and advisors in a <strong> inbound call environment</strong>, providing:</p><ul><li>Technical troubleshooting </li><li>Customer education </li><li>Issue resolution </li></ul><p><strong>What They’re Looking For</strong></p><ul><li>Strong personality and positive attitude </li><li>Highly <strong>process-oriented</strong> (technical skills can be taught) </li><li>Quick learner who can adapt easily </li><li>Strong customer service presence (internal + external) </li><li>Excellent communication and soft skills </li><li>Critical thinking and ability to problem-solve in real time </li><li>The “it factor” - someone who stands out and engages well </li></ul><p><em>Note: Call center experience is helpful but not required.</em></p>
  • 2026-04-16T00:00:00Z
Customer Service Representative
  • Oshkosh, WI
  • onsite
  • Temporary
  • 19 - 22 USD / Hourly
  • <p>We are looking for a part-time Customer Service Representative to join our team on a contract basis in Oshkosh, Wisconsin. In this role, you will provide exceptional support to customers while managing various inside sales and administrative tasks. You will play a key part in processing orders, addressing customer inquiries, and ensuring smooth communication across departments.</p><p><br></p><p>Responsibilities:</p><p>• Process customer requests for quotes and purchase orders promptly and accurately.</p><p>• Respond to inquiries regarding order status, pricing, and product information.</p><p>• Collaborate with sales representatives and account managers to address customer needs and concerns.</p><p>• Ensure all sales orders, shipment documents, and export paperwork comply with company policies and procedures.</p><p>• Maintain records of sales activity, customer commitments, and complaints to support the Vice President of Sales &amp; Marketing.</p><p>• Coordinate with engineering, manufacturing, shipping, and accounting teams to deliver quality products and services.</p><p>• Expedite urgent orders through the system when necessary.</p><p>• Use Microsoft Office tools and internal systems to manage data entry, pricing, and inventory tasks.</p><p>• Assist in developing and maintaining a consistent customer service process.</p><p>• Review and resolve customer complaints in collaboration with relevant departments, escalating major issues when required.</p>
  • 2026-04-14T00:00:00Z
Customer Service Representative
  • Downers Grove, IL
  • onsite
  • Contract / Temporary to Hire
  • 18 - 19 USD / Hourly
  • We are looking for an experienced Customer Service Representative to join our team in Woodridge, Illinois. In this role, you will be the primary contact for sales representatives and customers, ensuring seamless order management and exceptional service. This is a Contract to permanent position within the agriculture industry, offering an opportunity to grow and collaborate with a dynamic team.<br><br>Responsibilities:<br>• Serve as the first point of contact for customers and sales representatives, providing expert guidance on order processes.<br>• Oversee the entire lifecycle of orders, including entry, vendor confirmations, tracking, claims, returns, and necessary adjustments.<br>• Maintain accurate records and perform transactions using order management software and the company&#39;s B2B website.<br>• Ensure the integrity of customer accounts throughout the year by managing orders, shipping details, pricing, and resolving claims.<br>• Compile and distribute sales reports to sales representatives and customers upon request.<br>• Communicate important deadlines and vendor updates to customers while fostering positive relationships with all stakeholders.<br>• Handle high volumes of inbound and outbound calls, efficiently resolving customer inquiries and prioritizing tasks.<br>• Offer solutions and recommendations to address customer issues and improve processes.<br>• Support team members regularly and assist in other departments or special projects as needed.<br>• Participate in system testing, provide training, and identify areas for improvement to enhance customer satisfaction.
  • 2026-04-17T00:00:00Z
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