274 Results for Customer Service Representative Jobs

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Client Services Representative

Newtown, PA
onsite
Permanent / Full Time
60000 - 80000 USD / Yearly
We are looking for a Client Services Representative to support a fast-paced public accounting environment. This role serves as a key point of contact for clients, helping ensure information is gathered accurately, timelines are met, and service remains consistent and dependable throughout the engagement lifecycle. The ideal candidate brings prior experience within an accounting firm and can confidently manage administrative, document, and client-facing tasks with a high degree of discretion. Responsibilities: • Serve as a primary contact for clients, providing timely updates and a responsive, service-oriented experience across routine interactions. • Organize and monitor the receipt of tax and accounting materials, ensuring documents are collected, sorted, and prepared for internal use. • Support the preparation, assembly, distribution, and status tracking of tax return packages to help keep engagements moving on schedule. • Draft engagement letters, written client communications, and other administrative materials needed to support daily operations. • Coordinate meetings and maintain calendars for team members, helping balance priorities and scheduling needs. • Keep client files accurate and current by managing electronic records and maintaining well-structured filing systems. • Track workflows and assist with document control and general administrative processes to improve visibility into outstanding tasks. • Reach out to clients regarding missing items or pending requests to help ensure required information is received by target deadlines. • Provide administrative support for invoicing and related accounting tasks while safeguarding confidential information.
2026-10-30T00:00:00Z

Client Services Representative

Boston, MA
onsite
Temporary to Hire
35 - 48 USD / Hourly
We are seeking a professional and client-focused Client Services Representative to join our growing Financial Services team. This individual will serve as a primary point of contact for clients, providing exceptional service and support related to investment accounts, financial products, account maintenance, and operational inquiries. The ideal candidate is detail-oriented, organized, and committed to delivering a high-quality client experience while working collaboratively with advisors, portfolio managers, and internal operations teams. Key Responsibilities<ul><li>Serve as a primary contact for clients via phone, email, and in-person meetings.</li><li>Respond to client inquiries regarding account activity, investment statements, transactions, and service requests.</li><li>Assist with account opening, onboarding, transfers, and maintenance activities.</li><li>Process and monitor client paperwork, ensuring accuracy and completeness.</li><li>Coordinate client requests with advisors, investment professionals, custodians, and operations teams.</li><li>Maintain detailed and accurate client records within CRM and portfolio management systems.</li><li>Prepare client meeting materials, reports, presentations, and account documentation.</li><li>Support the collection and review of compliance and regulatory documentation.</li><li>Assist with money movement requests, account updates, beneficiary changes, and other service-related transactions.</li><li>Track outstanding client requests and ensure timely resolution.</li><li>Help identify opportunities to improve service processes and enhance the overall client experience.</li><li>Maintain confidentiality and safeguard sensitive client and financial information.</li><li>Stay informed on firm policies, procedures, and industry regulations.</li></ul>Qualifications<ul><li>Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field preferred.</li><li>3+ years of experience in financial services, investment management, asset management, corporate trust, loan administration, or client relationship management.</li><li>Strong understanding of capital markets, investment products, and financial services operations.</li><li>Knowledge of corporate trust, fund administration, loan servicing, syndicated loans, or related financial products.</li><li>Experience supporting institutional clients, asset managers, investment firms, banks, or alternative investment funds.</li></ul>
2026-11-09T00:00:00Z

Customer Relations Representative

San Diego, CA
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a Customer Relations Representative to support an insurance agency in San Diego, California location through a Long-term Contract assignment. In this role, you will serve as a key point of contact for inbound inquiries, gather and document important claim details with precision, and help ensure each customer receives timely assistance. This opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and takes a thoughtful approach to resolving service-related concerns. Responsibilities:• Respond to incoming calls related to first reports of injury and capture claim information accurately in company systems.• Use attentive listening and well-structured follow-up questions to understand customer needs and provide appropriate support.• Route inquiries to the correct teams when needed and work across departments to help bring issues to resolution.• Maintain complete and accurate records through consistent data entry and careful documentation practices.• Build a strong understanding of service procedures, policy guidelines, and operational workflows to deliver dependable customer assistance.• Identify potential service interruptions or process concerns early and communicate them to Customer Care leadership.• Follow established company standards, training expectations, supervisory guidance, and applicable regulations in daily work.
2026-11-07T00:00:00Z

Customer Sales & Service Representative

Rutland, VT
onsite
Temporary to Hire
19 - 23 USD / Hourly
We are looking for a Customer Sales & Service Representative to support customers through attentive service, accurate order handling, and clear phone communication. This contract-to-permanent opportunity is ideal for someone who enjoys helping people, managing customer requests efficiently, and contributing to a positive service experience. The person in this role will balance inbound customer support with administrative coordination while ensuring each interaction is handled with care and accuracy. Responsibilities: • Respond to incoming customer calls promptly and provide clear, courteous assistance for questions, requests, and service needs. • Enter customer orders accurately into company systems and verify details to help ensure timely processing. • Handle both inbound and outbound communication to follow up on inquiries, confirm information, and support resolution of customer issues. • Maintain organized records of customer interactions, order activity, and service updates to support daily operations. • Assist with routine administrative tasks related to customer accounts, order documentation, and service coordination. • Identify customer concerns, research appropriate solutions, and escalate matters when additional support is needed. • Deliver a high-quality customer experience by communicating clearly, managing priorities effectively, and following established service procedures.
2026-11-09T00:00:00Z

Customer Service Specialist

Buffalo, NY
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are looking for a Customer Service Specialist to join a busy support team in New York. This Contract position focuses on delivering timely assistance to customers, handling high-volume phone interactions, and ensuring orders are entered accurately. The ideal candidate is attentive, detail-oriented, and comfortable managing both inbound and outbound communication while maintaining a positive customer experience. Responsibilities: • Respond to incoming customer calls courteously and provide clear, helpful support for a range of service needs. • Place outbound calls as needed to follow up on requests, confirm details, or provide updates to customers. • Enter customer orders carefully and verify information to support accurate processing and timely fulfillment. • Address questions, concerns, and service issues by identifying solutions and guiding customers through next steps. • Maintain detailed and accurate records of customer interactions, order information, and case activity. • Work efficiently in a call center environment while meeting service expectations for responsiveness and quality.
2026-11-05T00:00:00Z

Customer Service Specialist

Fairfax, VA
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are seeking a Customer Service Specialist to provide exceptional support to customers by answering inquiries, resolving issues, and ensuring a positive experience across phone, email, and chat channels. The ideal candidate is a strong communicator, problem solver, and team player who thrives in a fast-paced environment. Responsibilities:<ul><li>Provide administrative support for day-to-day business operations</li><li>Assist with the contract process, including documentation and follow-up</li><li>Handle customer service inquiries and resolve issues in a professional manner</li><li>Send follow-up emails and maintain clear communication with customers and internal teams</li><li>Enter and update data in Excel, including working with columns, rows, and spreadsheets</li><li>Navigate and use various software systems efficiently</li><li>Maintain accurate records and ensure timely completion of assigned tasks</li></ul>
2026-11-03T00:00:00Z

Customer Service Specialist

Honolulu, HI
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Specialist to support daily service coordination and administrative operations for a community-focused warehouse program in Honolulu, Hawaii. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping people, managing multiple priorities, and maintaining accurate information in a fast-paced environment. The person in this role will serve as a key point of contact for clients and community members while helping ensure appointments, records, and follow-up activities are handled efficiently. Due to onsite requirements, preference will be given to Hawaii residents. Interested applicants are encouraged to apply by calling us at 808-531-0800. Responsibilities:• Deliver attentive and detail-oriented support to individuals seeking information about available programs and services.• Coordinate pickup times and schedule client appointments to keep daily operations organized and on track.• Enter and update client and program information with a strong focus on accuracy and timeliness.• Conduct client surveys and record responses to support service improvement efforts.• Respond to phone and email inquiries with clear communication and appropriate follow-up.• Assist with administrative assignments and special projects tied to human services program activities.• Collaborate with staff, clients, and community partners across a diverse service environment.• Maintain organized records and documentation to support smooth office and program workflow.
2026-11-09T00:00:00Z

Customer Service Specialist

Eagan, MN
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Customer Service Specialist to support customers by delivering responsive service, resolving questions, and ensuring a positive experience throughout every interaction. This role combines customer support, problem-solving, and administrative responsibilities while working closely with internal teams to ensure customer needs are met efficiently and professionally. The ideal candidate is proactive, organized, and enjoys building strong relationships while providing high-quality service in a fast-paced environment. Responsibilities<ul><li>Assist customers with questions, requests, and service-related concerns through phone, email, and other communication channels.</li><li>Investigate and resolve customer issues by identifying solutions and coordinating with internal departments.</li><li>Maintain accurate records of customer interactions, updates, and follow-up activities.</li><li>Process customer requests, documentation, and account changes while ensuring accuracy and compliance with company procedures.</li><li>Track open requests and ensure timely resolution of outstanding items.</li><li>Support scheduling, coordination, and administrative processes related to customer service operations.</li><li>Contribute to a positive customer experience by demonstrating professionalism, patience, and attention to detail.</li></ul>
2026-11-05T00:00:00Z

Call Center/Customer Service Representative

Irwin, PA
onsite
Temporary / Contract
16 - 18 USD / Hourly
Our client is looking for a Call Center Representative to join their Support & Services team. This is a contract-to-hire opportunity offering $16-18/hour (DOE) with strong potential for long-term career growth and advancement throughout the organization. Pay: $16.00-$18.00/hourPosition Type: Contract-to-hire with long-term growth potentialCareer Growth: Strong opportunities for advancement both within the call center and in other areas of the organizationSchedule: Monday-Friday, 8:00 AM-4:00 PM, 37.5-hour work week with unpaid 30-minute lunch plus two paid 10-minute breaks dailyWork Site Requirements: Full onsite training Monday-Friday for approximately 3 months. After successful completion of training, employees can transition to a hybrid schedule with 2 days onsite and 3 days remote each week Responsibilities:<ul><li>Serve as the primary point of contact for taxpayers and business owners, providing exceptional customer service over the phone</li><li>Handle inbound calls related to account inquiries, tax collections, and general compliance questions</li><li>Respond to customer inquiries received through email and other digital channels</li><li>Conduct outbound follow-up calls for account verification and customer support</li><li>Accurately document customer interactions and update account information within internal systems</li><li>Learn and follow department procedures, security protocols, and compliance requirements</li><li>Stay informed on process updates and participate in ongoing training programs</li><li>Meet individual and team performance goals in a fast-paced call center environment</li></ul>
2026-11-03T00:00:00Z

Customer Service & Order Processing Representative

Iselin, NJ
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a detail-oriented Customer Service & Order Processing Representative to support daily order management and customer coordination for a manufacturing organization in Iselin, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced operations environment and can balance customer communication, order accuracy, and shipment follow-through. The person in this role will work closely with sales, warehouse, and logistics partners to help ensure orders move efficiently from entry through delivery. Responsibilities:• Enter and maintain customer orders accurately in the company system, ensuring all details are complete and up to date.• Arrange transportation and determine appropriate shipping methods to support timely order fulfillment.• Partner with warehouse personnel and customers to coordinate shipment schedules, delivery updates, and order status communication.• Investigate freight damage issues and submit claims documentation when products are affected during transit.• Provide day-to-day support to the sales team and customers by answering questions, resolving order-related concerns, and following up on open items.• Handle administrative support tasks that contribute to smooth office and operations workflow.• Monitor multiple active orders at once while maintaining strong attention to detail and meeting deadlin
2026-11-04T00:00:00Z

Customer Service Supervisor

Norton Shores, MI
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for an experienced Customer Service Supervisor to guide a technical support and order management team serving customers in Norton Shores, Michigan. This Long-term Contract position is ideal for someone who can combine strong leadership with a customer-first mindset in a highly technical manufacturing environment. The person in this role will help ensure accurate order execution, responsive service, and effective coordination with engineering, production, and supply chain partners. Responsibilities: • Lead, coach, and develop customer service staff and service coordination personnel to build a responsive, knowledgeable team. • Manage the full order process for specialized motion control and automation products, from initial quotation support through shipment and delivery follow-up. • Provide guidance to customers on product applications, basic technical questions, and issue resolution after purchase. • Partner with engineering, operations, scheduling, and inventory teams to align customer commitments with production capabilities and timelines. • Handle elevated customer concerns related to delays, quality matters, and warranty questions with professionalism and urgency. • Track service performance indicators such as delivery reliability, response speed, and customer satisfaction, and share results with leadership. • Analyze recurring service challenges, determine underlying causes, and work with cross-functional teams to improve processes and reduce repeat issues. • Support contract and fulfillment activities for complex engineered products while maintaining high standards for accuracy and communication.
2026-11-09T00:00:00Z

Customer Service Supervisor

Pittsburgh, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an experienced Customer Service Supervisor to lead daily support operations for a healthcare-focused service team in Pittsburgh, Pennsylvania. This Contract position is ideal for someone who can guide representatives, strengthen service quality, and maintain a responsive experience for patients, members, or customers. The role blends hands-on team leadership with call center oversight, making it well suited for someone who thrives in fast-paced service environments. Responsibilities: • Direct the day-to-day activities of customer service staff, ensuring timely and attentive handling of incoming inquiries and service requests. • Coach, support, and motivate team members to improve performance, strengthen communication skills, and maintain high service standards. • Monitor call center activity, track workflow trends, and adjust team priorities to help meet operational goals and response expectations. • Review customer interactions for quality and accuracy, providing constructive feedback and guidance to encourage continuous improvement. • Resolve escalated service concerns by investigating issues, coordinating solutions, and following through to achieve satisfactory outcomes. • Partner with leadership and internal departments to address service challenges, streamline support processes, and maintain effective operations. • Prepare and maintain performance reports related to productivity, service levels, and customer experience results. • Assist with implementing updates to procedures, tools, or workflows when operational changes affect the customer service function.
2026-10-30T00:00:00Z

Customer Service Supervisor

Lancaster, SC
onsite
Temporary to Hire
20.5865 - 23.837 USD / Hourly
We are looking for a Customer Service Supervisor to guide daily operations in a busy healthcare setting in South Carolina. This contract-to-permanent position is ideal for a hands-on leader who can balance service quality, team direction, and operational consistency while supporting a staff of 15 to 20 employees. The person in this role will help create a responsive, well-organized environment for patients, visitors, and facility partners through strong communication, accountability, and attention to detail. Schedule: Schedule: 2:00 PM - 11:00 PM, 5 days per week, rotating weekendsWork Location: On-site daily Responsibilities:• Lead day-to-day activities for a frontline team of 15 to 20 employees, providing direction, support, and clear expectations for performance.• Address customer questions, concerns, and service issues promptly, taking practical steps to resolve problems and strengthen satisfaction.• Monitor assigned areas through regular walkthroughs and inspections to uphold cleanliness, quality, safety, and overall operational standards.• Organize daily staffing coverage, work assignments, and project priorities to maintain efficient service across the facility, including rotating weekend support.• Coach team members through feedback, recognition, and corrective conversations while helping build a detail-focused and service-focused culture.• Participate in recruiting, interviewing, onboarding, and ongoing training to ensure employees are prepared to succeed in their roles.• Maintain accurate departmental records, update duty assignments, and support performance review and staff meeting processes.• Oversee supply usage, equipment condition, and storage organization to keep the department prepared and operating effectively.• Identify service gaps or process concerns and implement improvements that enhance workflow, compliance, and customer experience.
2026-10-30T00:00:00Z

Customer Service

Holland, OH
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a professional and customer-focused Customer Service Representative to join our team. This role is responsible for providing exceptional support to customers by answering inquiries, resolving issues, processing requests, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, detail-oriented, and skilled at managing multiple priorities in a fast-paced environment.
2026-10-26T00:00:00Z

Customer Service

Plano, TX
onsite
Temporary to Hire
30.4 - 35.2 USD / Hourly
We are looking for a customer-focused Logistics Coordinator to join our team in Parsippany, New Jersey. This contract opportunity with potential for a permanent position is ideal for someone who can balance responsive service with strong execution across transportation, distribution, and shipment support. The person in this role will help keep orders moving efficiently while working closely with internal teams, carriers, and customers to maintain smooth logistics operations. Responsibilities: • Manage day-to-day shipment activity by organizing transportation, tracking order movement, and helping ensure timely delivery. • Serve as a primary point of contact for customer service inquiries related to shipping status, delivery updates, and logistics support. • Coordinate distribution activities with carriers, warehouses, and internal partners to keep materials and products flowing accurately. • Prepare and review shipping documentation to support compliant and efficient domestic or international movement of goods. • Assist with customs-related coordination by gathering required paperwork and helping address shipment exceptions when needed. • Monitor logistics performance, identify service issues, and take action to resolve delays, discrepancies, or delivery concerns. • Maintain accurate shipment records, order details, and communication logs within company systems. • Support ongoing shipping functions by collaborating across departments to improve consistency, responsiveness, and overall service quality.
2026-11-06T00:00:00Z

Patient Service Representative

Langhorne, PA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Patient Service Representative to support a busy healthcare team in Langhorne, PA. This is a Contract position focused on delivering a welcoming patient experience through appointment coordination, registration support, and responsive service over the phone and in person. The ideal candidate is organized, patient-focused, and comfortable managing a high volume of inquiries while maintaining accuracy and professionalism. Responsibilities:• Coordinate patient appointments, confirm scheduling details, and help maintain an efficient calendar for clinical services.• Welcome patients and visitors, provide clear guidance, and address routine service questions with professionalism and empathy.• Complete registration activities by collecting and updating demographic, insurance, and other required patient information accurately.• Handle incoming calls promptly, assist with appointment requests, and direct inquiries to the appropriate department when needed.• Support front-end patient service operations by ensuring records are current and administrative tasks are completed in a timely manner.• Communicate clearly with patients regarding visit preparation, office procedures, and next steps related to their appointments.
2026-10-29T00:00:00Z

Patient Service Representative

Meadowbrook, PA
onsite
Temporary to Hire
18 - 18 USD / Hourly
We are looking for a Patient Service Representative to support front-desk operations for emergency services in Northeast Philadelphia area, PA. This part-time contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while handling registration and insurance intake with accuracy. The schedule includes a mix of daytime, evening, weekend, and alternating shifts, making this a great opportunity for candidates seeking part-time hours and flexible availability. Responsibilities:<ul><li>Welcome patients and visitors in a courteous manner and provide clear guidance during arrival and check-in.</li><li>Complete registration for patients receiving care in emergency and maternity service areas, ensuring demographic details are recorded accurately.</li><li>Collect insurance information from patients and verify that coverage details are entered correctly into the appropriate systems.</li><li>Support patient intake by reviewing required information and addressing routine questions related to registration procedures.</li><li>Coordinate with clinical and administrative teams to help maintain an organized and efficient front-desk workflow.</li><li>Manage high-volume interactions with professionalism while maintaining attention to detail in patient records.</li><li>Provide service-oriented assistance over the phone and in person for scheduling-related and general patient service needs.</li></ul>
2026-11-06T00:00:00Z

Call Center Representative

Middle River, MD
onsite
Temporary / Contract
18 - 23 USD / Hourly
We are looking for a service-focused Call Center Representative to support customers from our Maryland location within the Energy/Natural Resources industry. This role is ideal for someone who thrives in a fast-paced environment, communicates clearly, and enjoys helping customers resolve questions efficiently. In this role, you will manage a steady flow of inbound calls, research account details across multiple systems, and create positive experiences through accurate and empathetic support. Responsibilities:<ul><li>Respond to a large volume of incoming customer calls with professionalism, patience, and a solutions-oriented approach.</li><li>Guide customers through questions related to services, account details, and general support needs while providing clear and accurate information.</li><li>Use several computer programs at once to locate records, review relevant details, and complete tasks efficiently during live calls.</li><li>Address customer concerns with empathy and sound judgment to help achieve timely and satisfactory resolutions.</li><li>Record call details thoroughly and maintain up-to-date customer information within internal systems.</li><li>Partner with coworkers and cross-functional teams when issues require additional research or escalation.</li><li>Consistently work toward service goals and quality expectations established for the call center team.</li><li>Keep current on company guidelines, service updates, and industry-related information to support accurate customer communication.</li></ul>
2026-11-02T00:00:00Z

Call Center Representative

Minneapolis, MN
onsite
Temporary / Contract
17 - 19 USD / Hourly
Job SummaryWe are seeking a customer-focused and dependable High-Volume Call Center Representative to join our team. In this role, you will handle a large volume of inbound and/or outbound calls, assist customers with questions and concerns, resolve issues efficiently, and deliver a positive service experience. The ideal candidate is a strong communicator who can multitask, remain professional under pressure, and thrive in a fast-paced environment. Key Responsibilities<ul><li>Handle a high volume of inbound and outbound customer calls in a timely and professional manner.</li><li>Respond to customer inquiries related to products, services, accounts, or support issues.</li><li>Resolve customer concerns and escalate complex issues when appropriate.</li><li>Document customer interactions accurately in internal systems.</li><li>Maintain knowledge of company products, services, and policies to provide accurate information.</li><li>Meet established performance metrics, including call quality, response time, and customer satisfaction.</li><li>Support team goals and contribute to a positive customer service environment.</li><li>Assist with follow-up communications and additional administrative tasks as needed.</li></ul>
2026-11-02T00:00:00Z

Customer Service Manager

Union, NJ
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li></ul> We are seeking an experienced Customer Service Manager with 5+ years of customer service leadership experience to oversee daily customer support operations, drive service excellence, and lead a high-performing team. The ideal candidate will have a proven track record of improving customer satisfaction, resolving complex issues, and building strong relationships with both customers and internal stakeholders. Experience in a manufacturing or industrial environment is strongly preferred.Responsibilities:<ul><li>Lead, coach, and develop a customer service team to ensure exceptional customer support.</li><li>Manage daily customer service operations, including order management, issue resolution, and customer communications.</li><li>Monitor customer satisfaction metrics and implement process improvements to enhance the customer experience.</li><li>Collaborate with sales, operations, production, logistics, and other departments to ensure timely delivery and resolution of customer concerns.</li><li>Handle escalated customer issues and provide effective solutions.</li><li>Develop and maintain service policies, procedures, and performance standards.</li></ul>
2026-10-26T00:00:00Z

Customer Service Manager

Franklin Park, NJ
onsite
Permanent / Full Time
75000 - 950000 USD / Yearly
benefits:<ul><li>401(k) </li><li>Vision Insurance</li><li>Dental Insurance</li><li>Health Insurance</li><li>Life Insurance</li><li>Paid Time Off </li></ul>Responsibilities<ul><li>Manage, coach, and develop a team of Customer Service Representatives.</li><li>Monitor team performance and establish service goals and KPIs.</li><li>Handle escalated customer inquiries and resolve complex issues.</li><li>Develop and implement customer service policies, procedures, and best practices.</li><li>Analyze customer feedback and identify opportunities for process improvements.</li><li>Partner with sales, operations, and other departments to ensure customer satisfaction.</li><li>Track and report on customer service metrics, trends, and team performance.</li></ul>
2026-10-23T00:00:00Z

Customer Service Manager

Fayetteville, AR
onsite
Temporary to Hire
20 - 25 USD / Hourly
# Customer Experience Manager - Property & Casualty Insurance ## Job Description We are seeking a motivated, highly organized Customer Experience Manager to join a growing insurance agency. This position offers a unique opportunity for a licensed insurance professional who enjoys building client relationships, improving processes, and taking ownership of daily operations. Working closely with agency leadership and a high-performing insurance producer, this individual will play an important role in delivering exceptional customer service, managing administrative responsibilities, and supporting the continued growth of the business. The ideal candidate is proactive, detail-oriented, and capable of balancing customer needs with operational priorities. This is an opportunity for someone who wants to grow alongside an expanding agency and take on increasing responsibility over time. ## Key Responsibilities - Deliver exceptional customer service to new and existing policyholders, serving as a trusted resource for insurance-related questions and needs. - Manage policy servicing activities, including renewals, endorsements, coverage changes, billing inquiries, and documentation. - Provide administrative and operational support to a high-performing insurance producer, helping streamline daily activities and improve productivity. - Coordinate client communications, follow-ups, appointments, and outstanding service requests. - Assist with new business processing, applications, quotes, and coordination with insurance carriers. - Proactively identify opportunities to improve customer satisfaction, retention, and overall service delivery. - Manage client records, documentation, and workflows within agency management systems. - Handle escalated customer concerns with professionalism and a solutions-oriented approach. - Help establish and improve administrative processes that support agency efficiency and continued growth. - Collaborate with agency leadership to identify operational needs and take on additional responsibilities as the business expands. ## Qualifications ## Active Property & Casualty Insurance License required. - Previous experience in insurance customer service, account management, or agency operations preferred. - Strong understanding of insurance policies, coverage options, and servicing procedures. - Exceptional organizational skills with the ability to manage competing priorities. - Strong written and verbal communication skills. - Demonstrated ability to take initiative, solve problems, and work independently. - High attention to detail and commitment to delivering an excellent customer experience. - Proficiency with Microsoft Office and insurance agency management systems preferred. - Experience supporting a high-volume insurance producer or growing agency is a plus. ## What Makes Someone Successful in This Role? The ideal candidate is someone who enjoys being a dependable resource for both clients and colleagues. They anticipate needs, take ownership of responsibilities, and find satisfaction in keeping operations organized and running smoothly. This individual should be comfortable wearing multiple hats, adapting to changing priorities, and contributing ideas that help the agency operate more effectively. Most importantly, we are looking for someone interested in building a long-term career with an organization where their contributions can grow alongside the business.
2026-11-09T00:00:00Z

Medical Customer Service Representative

Ithaca, NY
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are seeking a friendly, professional, and patient-focused Medical Customer Service Representative to join our an established healthcare practice in Ithaca, NY. In this role, you will serve as the primary point of contact for patients, providing exceptional customer service while assisting with scheduling, insurance verification, appointment coordination, and general administrative support. The ideal candidate is organized, detail-oriented, and able to thrive in a fast-paced healthcare environment. Answer incoming calls and respond to patient inquiries in a professional and timely manner.Schedule, reschedule, and confirm patient appointments.Verify patient demographic and insurance information.Assist patients with questions regarding services, billing, and office policies.Maintain accurate patient records and documentation within electronic health record (EHR) systems.Coordinate with providers, clinical staff, and insurance companies to ensure seamless patient care.Process referrals, authorizations, and medical record requests as needed.Handle sensitive and confidential information in compliance with HIPAA regulations.Resolve patient concerns and escalate issues when appropriate.Perform additional administrative and customer service duties as assigned.
2026-10-22T00:00:00Z

Medical Customer Service Representative

Cortland, NY
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are seeking a friendly, professional, and patient-focused Medical Customer Service Representative to join our an established healthcare practice in Cortland, NY. In this role, you will serve as the primary point of contact for patients, providing exceptional customer service while assisting with scheduling, insurance verification, appointment coordination, and general administrative support. The ideal candidate is organized, detail-oriented, and able to thrive in a fast-paced healthcare environment. Answer incoming calls and respond to patient inquiries in a professional and timely manner.Schedule, reschedule, and confirm patient appointments.Verify patient demographic and insurance information.Assist patients with questions regarding services, billing, and office policies.Maintain accurate patient records and documentation within electronic health record (EHR) systems.Coordinate with providers, clinical staff, and insurance companies to ensure seamless patient care.Process referrals, authorizations, and medical record requests as needed.Handle sensitive and confidential information in compliance with HIPAA regulations.Resolve patient concerns and escalate issues when appropriate.Perform additional administrative and customer service duties as assigned.
2026-10-22T00:00:00Z

Medical Customer Service Representative

Vestal, NY
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are seeking a friendly, professional, and patient-focused Medical Customer Service Representative to join our an established healthcare practice in Vestal, NY. In this role, you will serve as the primary point of contact for patients, providing exceptional customer service while assisting with scheduling, insurance verification, appointment coordination, and general administrative support. The ideal candidate is organized, detail-oriented, and able to thrive in a fast-paced healthcare environment. Key Responsibilities<ul><li>Answer incoming calls and respond to patient inquiries in a professional and timely manner.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Verify patient demographic and insurance information.</li><li>Assist patients with questions regarding services, billing, and office policies.</li><li>Maintain accurate patient records and documentation within electronic health record (EHR) systems.</li><li>Coordinate with providers, clinical staff, and insurance companies to ensure seamless patient care.</li><li>Process referrals, authorizations, and medical record requests as needed.</li><li>Handle sensitive and confidential information in compliance with HIPAA regulations.</li><li>Resolve patient concerns and escalate issues when appropriate.</li><li>Perform additional administrative and customer service duties as assigned.</li></ul>
2026-10-22T00:00:00Z

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274 results for Customer Service Representative jobs