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250 results for Customer Service Representative jobs

Call Center Representative

Escondido, CA
onsite
Temporary / Contract
21 - 23 USD / Hourly
A growing healthcare services provider is seeking a Call Center Representative to support patients, providers, and internal departments through exceptional customer service and communication. This role is ideal for someone who enjoys helping others, solving problems, and working in a team-oriented environment. The organization is looking for a dependable and professional individual who can effectively manage a high volume of inbound and outbound calls while delivering a positive customer experience.ResponsibilitiesCustomer & Patient Support<ul><li>Handle a high volume of inbound and outbound calls</li><li>Schedule appointments and update customer information</li><li>Answer questions regarding services, account information, and general inquiries</li><li>Document interactions accurately within company systems</li><li>Escalate complex issues to appropriate departments when necessary</li></ul>Administrative Support<ul><li>Verify and update customer records</li><li>Assist with email correspondence and follow-up communication</li><li>Maintain call logs and documentation</li><li>Support department reporting and administrative projects</li></ul>Performance & Service Excellence<ul><li>Meet service level expectations and productivity goals</li><li>Deliver professional and courteous customer service at all times</li><li>Maintain confidentiality of customer and company information</li></ul>
2026-06-11T00:00:00Z

Call Center Representative

Irvine, CA
onsite
Temporary / Contract
21 - 22 USD / Hourly
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality. Responsibilities: • Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences. • Provide timely feedback and coaching to improve team performance in sales and service. • Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions. • Partner with leadership to identify key training areas and implement improvement strategies. • Analyze performance metrics and trends, delivering actionable insights to management. • Cultivate a positive team environment that encourages growth and motivation. • Ensure adherence to organizational standards and customer service best practices. • Stay updated on industry trends and apply them to enhance training processes. • Collaborate with cross-functional teams to optimize customer service operations.
2026-06-12T00:00:00Z

Customer Service Manager

Orchard Park, NY
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
Jenny Bour with Robert Half is working with a growing organization that is looking for a Customer Service Manager to join their team! The Customer Service Manager plays a key role in delivering a clear, accurate, and positive client experience. This position oversees day-to-day customer account operations while serving as a primary resource for individuals navigating billing, payments, and account-related inquiries. The ideal Customer Service Manager candidate brings a strong customer-first mindset, proven leadership ability, and a solid understanding of financial processes. Key Responsibilities:<ul><li>Lead Customer Service Operations & Team Performance</li><li>Provide strategic and daily oversight of account-related functions including billing, payments, refunds, and collections. Supervise, coach, and develop team members to ensure high performance.</li><li>Monitor key performance indicators and ensure accurate account reconciliation and reporting.</li><li>Deliver a Customer-Centered Experience</li><li>Handle complex or sensitive account issues with professionalism, empathy, and strong problem-solving skills.</li><li>Oversee payment plans and support solutions designed to improve customer access and satisfaction.</li><li>Maintain adherence to applicable regulations, policies, and internal procedures while collaborating cross-functionally with internal teams.</li></ul>
2026-06-10T00:00:00Z

Customer Service Manager

Kansas City, MO
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
We are looking for a Customer Service Manager to lead the client experience for corporate branding programs and digital ordering services. This role focuses on improving every stage of the customer journey, from account support and order management to delivery satisfaction and long-term client loyalty. The ideal candidate brings a strong blend of customer service leadership, purchasing knowledge, and operational coordination to create efficient processes and a consistently high standard of service. Responsibilities: • Guide the overall customer experience strategy for uniform and branded merchandise programs, ensuring smooth interactions across ordering, support, and fulfillment. • Partner with clients, administrators, and end users to understand service needs and resolve issues in a timely, attentive manner. • Oversee purchasing-related activities tied to customer orders, including procurement coordination, material availability, and vendor communication. • Identify service gaps and workflow inefficiencies, then implement practical improvements that strengthen accuracy, speed, and customer satisfaction. • Monitor online ordering platform performance and collaborate with internal teams to recommend enhancements that improve usability and reliability. • Track service trends, customer feedback, and account performance metrics to support retention efforts and continuous improvement initiatives. • Coordinate cross-functional efforts between customer service, purchasing, and administrative teams to maintain consistent execution and communication. • Support process updates and operational changes as needed, ensuring minimal disruption to customers and internal stakeholders.
2026-06-08T00:00:00Z

Customer Service Manager

Modesto, CA
onsite
Permanent / Full Time
62000 - 70000 USD / Yearly
We are looking for a Customer Service Manager to lead branch service operations in Modesto, California while creating a positive experience for both customers and team members. This role combines day-to-day operational oversight with staff coaching, compliance support, and relationship building within the local community. The ideal candidate brings strong judgment, a service-first mindset, and the ability to keep branch activities running accurately, securely, and efficiently. Responsibilities: • Direct daily branch activities to ensure teller services, cash handling, and customer support functions operate smoothly and accurately. • Step in to assist frontline employees with service requests and transactions during busy periods to maintain an efficient customer experience. • Review branch activity for adherence to internal policies, operating standards, and regulatory expectations, taking action when gaps are identified. • Authorize customer and operational transactions within assigned approval limits while maintaining sound risk awareness. • Perform routine control checks and pre-audit reviews to reduce exposure, improve operational discipline, and support examination readiness. • Guide, coach, and develop branch employees through training, one-on-one feedback, and ongoing reinforcement of service and accuracy standards. • Manage hiring support, onboarding efforts, scheduling, and retention activities to sustain a strong and dependable team. • Address escalated customer issues with professionalism, follow through on resolutions, and strengthen long-term client relationships. • Recommend deposit and consumer or business banking solutions based on customer needs and contribute to branch growth through community and business development efforts. • Help maintain and improve branch procedures, participate in assigned initiatives, and uphold a secure environment that protects confidential information.
2026-06-08T00:00:00Z

Customer Service Manager

Saugus, CA
onsite
Temporary / Contract
25.3365 - 29.337 USD / Hourly
We are looking for an experienced Customer Service Manager to oversee a high-performing support team in Santa Clarita, California. This Long-term Contract position is fully onsite and focuses on maintaining excellent service standards, guiding staff development, and ensuring efficient day-to-day customer service operations. The ideal candidate brings strong leadership skills, a customer-first mindset, and the ability to turn service insights into measurable operational improvements. Responsibilities: • Lead daily activities for the customer service team, ensuring consistent coverage, productivity, and service excellence. • Recruit, onboard, and train new team members on service expectations, workflows, and company guidelines. • Provide regular coaching, mentorship, and performance feedback to help employees strengthen their skills and meet goals. • Address complex customer concerns and escalated issues with professionalism, sound judgment, and timely resolution. • Monitor service quality and ensure the team stays current on product information, policy updates, and procedural changes. • Review customer interactions and operational data to identify patterns, track team performance, and support informed decision-making. • Prepare recurring reports for leadership that summarize service results, team metrics, and areas for improvement. • Create and maintain support materials such as knowledge base content, reference guides, and frequently asked questions. • Recommend and help implement process enhancements that improve efficiency, customer satisfaction, and overall team effectiveness. • Contribute to departmental planning by supporting budget awareness, staffing coordination, and other assigned operational needs.
2026-06-02T00:00:00Z

Medical Customer Service Representative

Roanoke, VA
onsite
Temporary / Contract
17 - 18.15 USD / Hourly
We are offering a long-term contract-to-hire employment opportunity for a Medical Customer Service Representative in Roanoke, Virginia. This Medical Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Medical Customer Service Representative today! Responsibilities:<ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul>
2026-06-11T00:00:00Z

Medical Customer Service Representative

Lewiston, ME
onsite
Temporary / Contract
17 - 18 USD / Hourly
We are offering a long-term contract-to-hire employment opportunity for a Medical Customer Service Representative in Lewiston and Bangor, ME. This Medical Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Medical Customer Service Representative today! Responsibilities:<ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul>
2026-06-09T00:00:00Z

Medical Customer Service Representative

Lewes, DE
onsite
Temporary / Contract
17 - 18 USD / Hourly
We are offering a long-term contract-to-hire employment opportunity for a Medical Customer Service Representative in Lewes, DE. This Medical Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Medical Customer Service Representative today! Responsibilities:<ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status</li></ul>
2026-06-09T00:00:00Z

Customer Service Associate

Jersey City, NJ
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a Customer Service Associate to support customers in Jersey City, New Jersey within the gambling industry. This Long-term Contract opportunity is ideal for someone who excels at resolving inquiries, building positive customer relationships, and delivering dependable service across high-volume support channels. The role focuses on creating smooth customer experiences, addressing concerns with professionalism, and using service tools effectively to maintain satisfaction and trust. Responsibilities: • Respond to customer questions across phone and other service channels with accuracy, professionalism, and a customer-first approach. • Manage client interactions within CRM systems, ensuring records are updated clearly and consistently after each contact. • Resolve service concerns and complaints by investigating issues, identifying practical solutions, and following through to completion. • Strengthen customer relationships by providing timely support and maintaining a positive, helpful communication style. • Monitor customer needs and escalate complex matters when necessary to support efficient issue resolution. • Contribute to overall customer satisfaction by delivering consistent service in a fast-paced call center environment.
2026-06-11T00:00:00Z

Customer Support Specialist

Johnston, IA
onsite
Temporary / Contract
19 - 21 USD / Hourly
Robert Half is seeking a Customer Support Specialist for a leading agriculture organization located onsite in Johnston, Iowa. This role supports customers with delinquent accounts by identifying their needs, providing education and motivation, and helping them successfully resolve past-due balances. If you enjoy problem‑solving and delivering exceptional customer service, this is an excellent opportunity to grow your career. What You’ll Do<ul><li>Support delinquent customers by identifying issues and guiding them toward resolution</li><li>Review account details and payment history</li><li>Update and confirm customer/debtor information</li><li>Maintain compliance with federal and state regulations and company policies</li><li>Assist with resolving misapplied payments</li><li>Escalate complex account issues to supervisors when needed</li></ul>Shift & Schedule<ul><li>1st shift, 40 hours per week</li><li>Overtime available but not required</li><li>Work hours fall between 6:55 AM – 6:05 PM Central Time</li></ul>Additional Details<ul><li>Visa sponsorship is not available—now or in the future</li><li>Assignment approved for 1 year, with potential for extension based on business needs</li></ul>
2026-05-22T00:00:00Z

Customer Support Specialist

Rockville, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities• Respond to customer inquiries via phone, email, and chat• Resolve issues and document outcomes in CRM systems• Escalate complex issues to internal teams• Identify service trends and improvement opportunities
2026-06-09T00:00:00Z

Customer Support Specialist

Silver Spring, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul>
2026-06-09T00:00:00Z

Customer Support Specialist

Bethlehem, PA
onsite
Temporary to Hire
22 - 25 USD / Hourly
We are seeking a detail-oriented and customer-focused Customer Support Specialist to join a local and growing team. In this role, you will serve as the first point of contact for customers, helping resolve inquiries, providing product or service information, and ensuring a positive customer experience. The ideal candidate will have strong communication skills, problem-solving abilities, and solid Microsoft Office skills, especially in Word, Excel, Outlook, and Teams. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner</li><li>Resolve customer issues and escalate complex concerns when needed</li><li>Maintain accurate customer records and interaction notes in company systems</li><li>Use Microsoft Outlook to manage communications and schedule follow-ups</li><li>Prepare reports, update spreadsheets, and track support metrics using Microsoft Excel</li><li>Create and edit customer correspondence and documentation in Microsoft Word</li><li>Collaborate with internal teams using Microsoft Teams and other communication tools</li><li>Provide product, service, and account information to customers</li><li>Identify opportunities to improve processes and enhance the customer experience</li></ul>
2026-06-12T00:00:00Z

Customer Support Specialist

Rockville, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul>
2026-06-09T00:00:00Z

Member Services Representative

Saint Louis, MO
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a service-minded Member Services Representative to join a healthcare-related organization in Saint Louis, Missouri on a Contract basis. This opportunity is ideal for someone who enjoys assisting members, managing detailed administrative work, and contributing to a responsive support team. The person in this role will help maintain accurate membership information, support engagement efforts, and provide day-to-day assistance that keeps member services operations running efficiently. Responsibilities: • Manage incoming membership forms, payment details, and account changes with a high level of accuracy and timeliness. • Reach out to members regarding renewals and continued participation, helping strengthen engagement across each stage of the member experience. • Support onsite and organizational events by assisting with member-facing activities, including coverage at service booths during major annual gatherings. • Prepare and organize administrative materials such as information packets, certificates, and related documents for internal and external use. • Welcome visitors and respond to member inquiries with professionalism, clarity, and a strong customer service focus. • Maintain orderly records and ensure membership data is updated consistently across systems and files. • Assist the broader team with operational tasks that improve workflow and support daily member services functions.
2026-06-11T00:00:00Z

Member Services Representative

Kaukauna, WI
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a dedicated and customer-focused individual with strong attention to detail to join our team as a Member Services Representative in Kaukauna, Wisconsin. This position is a Contract role and requires a motivated individual who can deliver exceptional service to our members while handling a variety of financial inquiries. As the first point of contact, you will play a key role in ensuring member satisfaction and promoting the benefits of credit union membership. Responsibilities: • Assist members with incoming and outgoing calls, addressing inquiries, processing transactions, and resolving issues promptly and efficiently. • Educate members on the advantages of credit union membership and the range of financial services available. • Deliver outstanding customer service through a friendly and detail-oriented approach that enhances member experiences. • Maintain up-to-date knowledge of credit union products, procedures, and compliance regulations to provide accurate information and assistance. • Collaborate with team members to ensure seamless service delivery and a positive work environment. • Handle member concerns efficiently, providing solutions and escalating issues when necessary. • Perform data entry and transaction processing with precision and attention to detail. • Utilize computer systems effectively to manage member accounts and document interactions. • Uphold company standards and policies while fostering trust and transparency with members.
2026-06-03T00:00:00Z

Member Services Representative

Albany, NY
onsite
Temporary to Hire
19 - 20 USD / Hourly
Member Service RepresentativeWe are partnering with a local credit union to hire a Member Service Representative. In this role, you'll provide exceptional customer service to members over the phone, helping with account questions, transactions, and financial service needs. The ideal candidate enjoys helping others, solving problems, and building positive relationships with customers. Key Responsibilities<ul><li>Assist members by phone with account inquiries and service requests.</li><li>Resolve issues related to online banking, loans, debit and credit cards, stop payments, ACH transactions, and other account services.</li><li>Process account transactions accurately and efficiently.</li><li>Open and close deposit accounts and debit/ATM cards.</li><li>Process transfers, credit card payments, fee adjustments, and account maintenance requests.</li><li>Research and resolve member concerns while maintaining a high level of professionalism.</li><li>Educate members on available products and services and identify opportunities for referrals when appropriate.</li><li>Ensure compliance with company policies, procedures, and regulatory requirements.</li><li>Stay current on products, services, and operational procedures.</li></ul>
2026-06-12T00:00:00Z

Legal Customer Service Representative

Louisville, KY
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are seeking a detail-oriented and client-focused Legal Customer Service Representative to support clients, attorneys, and internal teams by providing exceptional service and administrative support. In this role, you will serve as a key point of contact for client inquiries, case updates, appointment scheduling, and general legal support functions. The ideal candidate is professional, organized, and comfortable handling sensitive information in a fast-paced legal environment. The Legal Customer Service Representative position is onsite, Monday - Friday: 8AM-5PM. Key Responsibilities<ul><li>Respond to inbound calls, emails, and client inquiries in a timely and professional manner</li><li>Provide excellent customer service to clients seeking information related to legal matters, case status, documentation, and next steps</li><li>Schedule consultations, meetings, and follow-up appointments for attorneys and legal staff</li><li>Maintain accurate client records, case notes, and communications in internal systems</li><li>Assist with intake processes by collecting and verifying client information and documentation</li><li>Route calls and messages to the appropriate legal team members</li><li>Support document preparation, filing, scanning, and general administrative tasks</li><li>Follow established procedures to ensure confidentiality and compliance with legal and company standards</li><li>Escalate complex or urgent issues to attorneys or senior staff as appropriate</li><li>Collaborate with legal and administrative teams to ensure a positive client experience</li></ul>
2026-05-29T00:00:00Z

Customer Service - Call Center

Norcross, GA
onsite
Temporary / Contract
17 - 23 USD / Hourly
About the Role We are looking for driven, high-energy Outbound Call Representatives to join a fast-paced sales support team. In this role, you’ll focus strictly on outbound calling and appointment setting; No prospecting or lead generation required. Each day, you’ll be provided with a large volume of pre-experience in leads and will be responsible for connecting with prospects and scheduling meetings for the sales team. This is a great opportunity for someone who thrives in a metrics-driven environment and enjoys being on the phone. What You’ll Do Make 200+ outbound calls daily to provided leads (no cold sourcing required) Work through daily lead lists of ~1,000 contacts Engage prospects, qualify interest, and schedule meetings for the sales team Consistently generate 1–3 experience in appointments per day Accurately track call activity and results in CRM systems Maintain a positive, detail oriented tone while handling high call volume Meet or exceed daily and weekly performance metrics
2026-06-03T00:00:00Z

Customer Service Analyst

Petaluma, CA
onsite
Temporary / Contract
26.9135 - 31.163 USD / Hourly
We are seeking a detail-oriented contract Customer Service Analyst to support a key project initiative. This role focuses on stakeholder communications, case management, data tracking, and administrative coordination to ensure timely resolution of requests and efficient project execution. Key Responsibilities Manage and follow up on orders, requests, and status updates, ensuring timely and accurate communication Track and maintain cases and service requests, including supporting documentation and resolution details Maintain project trackers and provide regular updates on case progress and overall project milestones Perform data entry, analysis, reconciliation, and reporting to support operational and project priorities Collaborate cross-functionally with internal teams to resolve issues and improve response timelines Support escalation processes to ensure complex inquiries are addressed efficiently Ensure accuracy, consistency, and completeness of records in accordance with company standards
2026-06-12T00:00:00Z

Customer Svc Associate

Redmond, WA
onsite
Temporary / Contract
22 - 23 USD / Hourly
The role focuses on preparing shipment materials, organizing boxed items, and maintaining reliable processing throughout the workday in an onsite setting. Responsibilities:• Enter shipment and package information into internal shipping systems with a high level of accuracy.• Prepare box identification tags and apply them correctly so items can be sorted and processed efficiently.• Create shipping requests and generate labels needed for outgoing deliveries.• Review domestic and international address details carefully to help ensure packages are routed properly.• Organize, sort, and stage boxed materials according to shipping instructions and operational priorities.• Handle physical movement of packages and materials, including lifting items up to 50 pounds when needed.• Maintain steady productivity, attention to detail, and consistent attendance throughout scheduled onsite shifts.• Work closely with onsite supervisors to address daily shipping support needs and keep tasks moving on schedule.
2026-05-29T00:00:00Z

Customer Service Rep II

Indianapolis, IN
onsite
Temporary / Contract
19 - 22 USD / Hourly
Mortgage Origination Customer Service RepresentativeLocation: Indianapolis, INWork Arrangement: OnsiteShift: 8-hour shifts scheduled between 7:30 AM – 6:30 PM ET based on business needsClearance Requirement: Ability to obtain and maintain Public Trust clearanceLanguage Preference: Bilingual (English/Spanish) strongly preferred Position OverviewWe are seeking experienced Mortgage Origination Professionals to support a high-impact customer service environment focused on FHA mortgage programs. This role combines mortgage industry expertise with customer support responsibilities, providing guidance on policies, procedures, and loan processes.The ideal candidate will bring a background in mortgage origination (loan processing, underwriting, or loan officer roles) and a strong commitment to delivering exceptional customer service. This role offers the opportunity to expand expertise in FHA guidelines while supporting both industry professionals and the public. Key ResponsibilitiesCustomer Support & Communication<ul><li>Provide knowledgeable support via phone and email regarding FHA mortgage guidelines and processes</li><li>Respond to inquiries from both lending professionals and the public</li><li>Deliver consistent, high-quality customer service in a fast-paced environment</li></ul>Mortgage Knowledge & Research<ul><li>Utilize mortgage industry experience to research and resolve inquiries using internal knowledge systems</li><li>Stay current on FHA policies, procedures, and regulatory updates</li><li>Apply understanding of loan origination processes to support accurate responses</li></ul>Documentation & Process Adherence<ul><li>Document all customer interactions within the designated system</li><li>Follow established standard operating procedures across communication channels</li><li>Ensure timely, accurate tracking of all requests and resolutions</li></ul>
2026-06-10T00:00:00Z

Medical Customer Service Rep

Jersey City, NJ
remote
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Medical Customer Service Rep to support patient outreach and enrollment efforts for a Contract position based in Jersey City, New Jersey. In this role, you will connect with prospective patients, answer questions about available healthcare programs, and help individuals move confidently through the enrollment process. This opportunity is well suited for someone who communicates clearly, stays organized in a fast-paced remote environment, and brings a service-focused approach to every interaction. Responsibilities: • Conduct a high volume of outbound calls each day to engage prospective patients and introduce available program offerings. • Describe healthcare program features in a clear and supportive way, helping patients understand benefits and next steps for enrollment. • Address patient questions, concerns, and hesitations with professionalism while encouraging informed participation. • Record call details, outreach activity, and enrollment progress accurately within Salesforce and related tracking systems. • Reconnect with prospective patients through timely follow-up communications to maintain momentum throughout the enrollment cycle. • Collaborate with team members to meet enrollment objectives and contribute to overall outreach success. • Manage multiple active patient conversations at once while maintaining attention to detail and a positive customer experience.
2026-06-04T00:00:00Z

Customer Support Associate

Reading, PA
onsite
Temporary to Hire
19 - 22 USD / Hourly
🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟 Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for Entry-Level Customer Service Representatives at a company that values fresh ideas, a great attitude, and your long-term success. 📍 Location: Reading, PA💼 Type: On-site or Hybrid options available📈 Room to Grow: YES! What You’ll Do:<ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul>Why You’ll Love It Here:✅ Supportive team and hands-on training✅ Clear career path and promotions from within✅ Management Trainee track available for high-potential team members✅ Competitive pay and benefits✅ A company culture that celebrates fresh perspectives, personal growth, and your whole self
2026-06-09T00:00:00Z

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