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286 results for Customer Service Representative jobs

Spanish Bilingual Customer Service Representative

Indianapolis, IN
remote
Temporary to Hire
17.1 - 19.8 USD / Hourly
We are looking for a Customer Service Representative to join a payments-focused corporate team in Indianapolis, Indiana. This contract opportunity with permanent potential is ideal for someone who communicates clearly, enjoys assisting customers over the phone, and can handle routine service needs with accuracy and professionalism. The person in this role will support customers by resolving account-related concerns, sharing product information, and helping them make informed decisions while meeting call center performance expectations.***The shift is Monday - Friday 1pm - 10pm EST***MUST BE FLUENT IN SPANISH AND ENGLISH Responsibilities:• Respond to customer inquiries by phone and document service concerns by creating and updating trouble tickets as needed.• Provide clear explanations of available products, service features, pricing details, and applicable fees so customers understand their options.• Use call center applications and support tools efficiently to access account information, complete service requests, and maintain accurate records.• Resolve common customer issues by following established procedures and escalating more complex matters when additional guidance is required.• Consistently meet service quality standards, productivity goals, and other call center performance measures.• Encourage customers to use online and automated self-service resources when those options best support their needs.• Share information about current promotions, enhanced offerings, and upgraded solutions that may benefit the customer.• Prepare and communicate rate quotes while promoting prepay solutions when appropriate.• Perform additional customer support and administrative tasks as assigned to support daily operations.
2026-04-24T00:00:00Z

Healthcare Call Center Representative

Phoenix, AZ
onsite
Temporary / Contract
21 - 21 USD / Hourly
We are looking for a dedicated Healthcare Call Center Representative to join our team in Phoenix, Arizona. In this role, you will play a crucial part in enhancing the patient experience by handling inbound calls with care, professionalism, and efficiency. This is a long-term contract position within the healthcare industry, requiring excellent communication skills and the ability to manage high call volumes in a fast-paced environment. Responsibilities: • Respond promptly to all incoming calls, ensuring each caller receives courteous and efficient service. • Operate and maintain proficiency in telecommunications hardware, software, and relevant IT systems. • Address emergency situations by initiating appropriate responses to safety alarms and codes. • Deliver emergency announcements with clarity and urgency when required. • Utilize communication tools effectively while considering the cultural and individual needs of callers. • Assess and route calls accurately, maintaining a high standard of confidentiality and professionalism. • Handle a high volume of calls daily, maintaining efficiency and attention to detail. • Collaborate with team members to ensure smooth operations and exceptional service delivery. • Monitor and escalate critical situations as necessary to ensure patient safety. • Uphold organizational standards and protocols in all interactions.
2026-04-14T00:00:00Z

Member Services Processing Representative

Rock Island, IL
onsite
Temporary / Contract
18.5 - 18.5 USD / Hourly
Are you detail‑driven, organized, and thrive in a “heads‑down” workflow? Robert Half is partnering with a long‑standing, community‑focused life insurance organization to add a Member Services Processing Representative to their Customer Support Center Processing team. This is a great fit for someone who enjoys structured tasks, data accuracy, and navigating multiple systems throughout the day. Why Candidates Love This Opportunity<ul><li>Clear, structured work with predictable workflows</li><li>A respected organization with a long history and strong community impact</li><li>Supportive team culture—not a call center role, but a processing environment</li><li>The ability to stay “in the zone” and feel accomplished each day</li><li>Hybrid/remote flexibility</li></ul>What You’ll DoYou’ll work inside the Customer Support Center’s digital worklists—processing tasks submitted by phone representatives, such as:<ul><li>Beneficiary changes</li><li>Reinstatements</li><li>Loan processing and cash surrenders</li><li>Reviewing, tracking, and processing annuity applications (secondary workflow)</li><li>Entering application data into internal trackers</li><li>Sending follow‑up emails and occasional calls to other carriers to confirm receipt or request needed info</li><li>Navigating multiple internal systems to complete back‑office processing tasks</li><li>Partnering with trainers or teammates when you need support</li><li>Maintaining accuracy, speed, and productivity throughout the day </li></ul>This role is minimal phone work—most of your day is spent processing, reviewing, and updating member information in a structured queue. Interested? Apply today!Reach out to us at 📞 (563) 359‑7535 We’d love to connect and share more about how this role aligns with your experience and goals.
2026-04-24T00:00:00Z

Patient Account Representative

Van Nuys, CA
onsite
Temporary / Contract
22.12 - 29.81 USD / Hourly
A Hospital in Van Nuys is in the need of an experienced Patient Account Representative to join our team in Van Nuys, California. In this role, the Patient Account Representative will utilize your expertise in hospital billing and collections to ensure seamless revenue cycle operations. This is a Contract to permanent position, offering the opportunity to transition into a permanent role based on performance and organizational needs. Responsibilities:• Manage hospital billing and collections processes, ensuring accuracy and compliance with regulations.• Handle Medicare managed care, commercial insurance, and medical managed care accounts.• Investigate and resolve medical billing denials and appeals to recover outstanding payments.• Process claims for hospital inpatient and outpatient services with a focus on maximizing reimbursement.• Collaborate with insurance carriers, patients, and internal teams to address billing inquiries and disputes.• Monitor accounts receivable to identify and prioritize collections efforts.• Utilize knowledge of HMO and PPO plans to navigate complex insurance requirements.• Support training initiatives for entry level team members in Collector I positions.• Maintain detailed records of collections activities and prepare reports for management.• Ensure adherence to hospital revenue cycle policies and procedures.
2026-04-25T00:00:00Z

Patient Account Representative

Indianapolis, IN
onsite
Temporary to Hire
22 - 24 USD / Hourly
Join our team as a Patient Account Representative and help ensure high-quality care and service for our clients in a fast-paced healthcare environment. As a Patient Account Representative, you will play a key role in managing patient billing, resolving account inquiries, and supporting the revenue cycle process. Hours: Choice of Monday-Friday 8am – 5pm OR 4 10-hour shifts within Monday-Friday Responsibilities for the position include the following:<ul><li>Review and process patient accounts for accuracy and completeness, including billing and payment reconciliation</li><li>Respond to patient and insurance inquiries regarding account status, balances, charges, and payment options</li><li>Investigate and resolve discrepancies or denied claims with attention to detail and compliance guidelines</li><li>Collaborate with clinical and administrative staff to obtain necessary documentation for billing and collections</li><li>Maintain confidentiality and adhere to HIPAA standards in all activities</li><li>Document all patient account activity in internal systems accurately</li><li>Provide a positive, empathetic experience for patients and colleagues</li></ul>
2026-05-01T00:00:00Z

Patient Account Representative

Van Nuys, CA
onsite
Temporary to Hire
22.01 - 28.19 USD / Hourly
A Large Healthcare Company located in the San Fernando Valley is in the immediate need of a Patient Account Representative. The Patient Account Representative is ideal for someone that had 2+ years of experience in medical billing and/or collections. The Patient Account Representative will be responsible for managing patient accounts, resolving billing issues, processing payments, and working with patients, insurers, and internal departments to ensure accurate and timely account resolution. Key Responsibilities:<ul><li>Review and manage patient accounts to ensure accurate billing and timely follow-up</li><li>Contact insurance companies, patients, and hospital departments regarding claim status, payment issues, and account discrepancies</li><li>Process payments, adjustments, refunds, and account updates in accordance with hospital policies</li><li>Investigate and resolve denied, underpaid, or unpaid claims</li><li>Assist patients with billing questions, payment arrangements, and financial responsibility explanations</li><li>Maintain accurate documentation of account activity in billing and hospital systems</li><li>Ensure compliance with HIPAA, hospital policies, and applicable billing regulations</li><li>Support month-end reporting and account reconciliation activities as needed</li></ul>
2026-05-05T00:00:00Z

Customer Service/Office Assistant

Enfield, CT
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
Customer Service/ Office Assistant Opportunity We are partnering with a well-established distributor that has been in business for over 50 years and has seen revenues double over the past year, with continued growth projected in the coming years. This company offers strong tenure, stability, and an excellent opportunity to join a growing customer service team. Key Responsibilities:<ul><li>Create orders from incoming requests</li><li>Answer calls and assist customers with order management</li><li>Provide estimates as needed</li><li>Process orders </li><li>Prepare shipping, delivery, and billing paperwork</li><li>Process purchase orders for vendors </li><li>Ad hoc projects within the department- looking for a jack of all trades!</li></ul> Why Apply:<ul><li>Strong company stability and growth</li><li>Good benefits, tenured culture</li><li>Ideal for early birds — hours are typically 7:00 AM to 3:00/4:00 PM range.</li></ul> If interested, please apply today or send your resume to Kelsey.Ryan@roberthalf(.com)
2026-04-24T00:00:00Z

Customer Service Admin

Oakland, CA
onsite
Temporary / Contract
25 - 27 USD / Hourly
We are looking for a Customer Service Administrator to support customer service operations through order processing, issue resolution, and administrative coordination. This role combines customer support and administrative duties, including responding to inquiries, maintaining customer records, processing orders, and assisting internal teams. The ideal candidate has strong communication skills and a customer-focused mindset. Responsibilities<ul><li>Respond to customer inquiries by phone and email</li><li>Process orders, service requests, and account updates</li><li>Maintain accurate customer records and documentation</li><li>Coordinate with internal teams to resolve issues</li><li>Track service metrics and prepare reports</li><li>Provide general administrative support to the customer service team</li></ul>
2026-05-01T00:00:00Z

Bilingual Call Center Representative

San Diego, CA
onsite
Temporary / Contract
18 - 21 USD / Hourly
Our company is seeking a Bilingual Call Center Representative who is fluent in both English and Spanish. This role is ideal for professionals who excel at delivering exceptional customer service, communicating clearly in both languages, and resolving customer needs in a fast-paced environment. Responsibilities:<ul><li>Answer inbound calls and make outbound calls to clients in both English and Spanish.</li><li>Provide prompt and accurate information, resolve customer issues, and document all interactions in the CRM system.</li><li>Assist customers with inquiries regarding products, services, and account details.</li><li>Escalate complex issues to the appropriate department when needed.</li><li>Maintain professionalism, empathy, and adherence to company policies at all times.</li><li>Identify opportunities for process improvements based on customer feedback.</li></ul>
2026-04-16T00:00:00Z

Technical Customer Service

Atlanta, GA
onsite
Temporary / Contract
18 - 18 USD / Hourly
OverviewWe want to be upfront: this is not a highly technical IT role! It’s customer support centric, but it’s a great place to build foundational IT skills, especially if you’re trying to break into the field. You’ll gain:<ul><li>Front-line support experience</li><li>Customer service skills that translate across IT operations</li><li>Light exposure to mobile device troubleshooting (iOS + Android)</li><li>A structured training environment</li></ul>The first 3-4 weeks will be class-based training, during which the hours will be Monday-Friday, 10:00a-6:30p. What You’ll Be Doing:<ul><li>First-level support for Cellular users in a Call Center environment </li><li>Serve as the initial support contact for customers experiencing issues with device setup, technical issues, SIM activation, call/text/data problems, and general service questions.</li><li>Follow scripted workflows and troubleshooting guides to resolve common wireless service issues.</li><li>Walk customers through steps such as resetting network settings, completing APN updates, reinserting SIMs, rebooting devices, and verifying account details.</li><li>Provide Technical Support when problems involve backend provisioning, network outages, number porting errors, or complex device failures.</li><li>Assist with basic account-related questions including plan details, feature availability, and device compatibility checks (IMEI/ESN).</li><li>Process and document all interactions within the company’s ticketing/CRM systems with accuracy and clarity.</li><li>Provide friendly, patient, and clear communication—translating basic technical steps into easy instructions for customers.</li><li>Follow compliance, quality, and performance standards set.</li></ul>
2026-04-27T00:00:00Z

Sales Representative

Camp Hill, PA
onsite
Temporary / Contract
20 - 22 USD / Hourly
We’re partnering with a growing company in the Camp Hill area that’s looking for a confident, organized Sales Support Representative to help keep the sales team’s calendar full. This role is all about making phone calls and scheduling qualified meetings—no hard selling required! What You’ll Be Doing<ul><li>Making outbound calls to prospective clients</li><li>Scheduling meetings and appointments for the sales team</li><li>Confirming availability and updating calendars accurately</li><li>Entering notes and lead information into the CRM</li><li>Supporting sales reps by keeping pipelines organized and moving</li></ul>
2026-04-13T00:00:00Z

Sales Representative

Redfield, SD
onsite
Temporary / Contract
33 - 43 USD / Hourly
Our client is an innovative ag tech company helping growers optimize disease management, reduce unnecessary inputs, and protect yields through cutting-edge plant-based insights. We’re looking for driven Sales Reps who live and breathe Midwest agriculture to introduce and sell our flagship platform. What you’ll do:<ul><li>Own the full sales cycle: generate new leads with growers and retailers, build relationships, run product demos and explain field insights, close deals, and manage ongoing accounts.</li><li>Leverage and grow your network in the region.</li><li>Convey our product as a solution that “listens to crops” — using a network of specialized sentinel plots planted with proprietary seeds. These living sensors detect fungal diseases (such as white mold and frogeye leaf spot) weeks before visible symptoms appear by signaling the plant’s natural immune response. Deliver early Disease Alerts via text, email, or John Deere Operations Center, along with weekly scouting reports.</li><li>Educate growers on how this technology takes the guesswork out of fungicide decisions, helping them apply crop protection only when and where it’s needed for better ROI and sustainability.</li></ul>
2026-04-28T00:00:00Z

Sales Representative

Le Mars, IA
onsite
Temporary / Contract
33 - 43 USD / Hourly
Our client is an innovative ag tech company helping growers optimize disease management, reduce unnecessary inputs, and protect yields through cutting-edge plant-based insights. We’re looking for driven Sales Reps who live and breathe Midwest agriculture to introduce and sell our flagship platform. What you’ll do:<ul><li>Own the full sales cycle: generate new leads with growers and retailers, build relationships, run product demos and explain field insights, close deals, and manage ongoing accounts.</li><li>Leverage and grow your network in the region.</li><li>Convey our product as a solution that “listens to crops” — using a network of specialized sentinel plots planted with proprietary seeds. These living sensors detect fungal diseases (such as white mold and frogeye leaf spot) weeks before visible symptoms appear by signaling the plant’s natural immune response. Deliver early Disease Alerts via text, email, or John Deere Operations Center, along with weekly scouting reports.</li><li>Educate growers on how this technology takes the guesswork out of fungicide decisions, helping them apply crop protection only when and where it’s needed for better ROI and sustainability.</li></ul>
2026-04-28T00:00:00Z

Bilingual Customer Service Agent

Arlington, TX
onsite
Temporary / Contract
19 - 21 USD / Hourly
Robert Half is hiring a Bilingual Customer Service Representative (English/Spanish) for a full‑time, onsite opportunity in Arlington. This role is ideal for someone who enjoys helping customers, communicating clearly, and working in a fast‑paced environment. What You’ll Be Doing: Handle inbound customer inquiries via phone, email, and/or chat Provide support in both English and Spanish Resolve customer questions, concerns, and service issues professionally Accurately document interactions and update internal systems Work closely with internal teams to ensure high‑quality customer support
2026-04-22T00:00:00Z

Client Services Associate

Highland Park, IL
onsite
Permanent / Full Time
50000 - 58000 USD / Yearly
Our client is looking for a dedicated Client Services Associate to join their team in Deerfield, Illinois. This role requires excellent communication skills and a strong ability to foster relationships. If you thrive in a collaborative environment and have a passion for customer service, we encourage you to apply. This position offers a salary of $55,000-$58,000 + bonus + health, vision, dental, 401k, PTO, and it is on-site 4 days, and Fridays are work from home. Responsibilities:• Act as the primary point of contact between physician-clients, their staff, and patients, ensuring seamless communication.• Coordinate and oversee operational processes, including planning, implementing, and analyzing project outcomes.• Support the creation and distribution of marketing materials by collaborating with graphic designers, copywriters, and printers.• Develop and maintain strong relationships with clients to ensure satisfaction and address any concerns.• Provide exceptional customer service to all stakeholders, consistently exceeding expectations.• Track project progress and report on successes and areas for improvement.• Facilitate communication between internal teams and external clients to ensure alignment on goals and deliverables.• Ensure all patient interactions are handled with professionalism and empathy, fostering trust and confidence.Client Services Associate
2026-04-16T00:00:00Z

Client Services Associate

Minneapolis, MN
onsite
Permanent / Full Time
60000 - 80000 USD / Yearly
We are looking for a Client Services Associate to join our team in Twin Cities. In this role, you will provide essential support to financial advisors by managing administrative and operational tasks while maintaining strong client relationships. This position involves frequent client interaction and collaboration with custodians, third-party software providers, and other business partners to ensure smooth operations. Responsibilities:• Develop and maintain effective relationships with clients to facilitate smooth account management.• Manage new account documentation, oversee account opening processes, and ensure timely follow-up for completion.• Handle various client service tasks, including account transfers, asset movements, and responding to service requests.• Stay updated on custodial operations, procedures, and industry standards.• Coordinate onboarding activities for new clients to ensure a seamless transition.• Schedule and prepare advisors for meetings with clients and prospects.• Address client inquiries, resolve service issues, and escalate concerns when needed.• Prepare and distribute performance reports to clients in a timely manner.• Utilize the firm's CRM system to document interactions, manage workflows, and maintain accurate client records.
2026-04-03T00:00:00Z

Client Services Associate

Palm Beach, FL
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
Robert Half Finance & Accounting has partnered up with a global investment management firm in the search for a detail-oriented Client Services Associate to add to their team. This position combines client service support, account administration, and investment operations work to help ensure accurate, responsive service across a range of financial transactions and reporting needs. The ideal candidate brings strong organizational skills, sound knowledge of financial processes, and the ability to work effectively with relationship managers and internal partners in a fast-paced environment. In person collaboration in office is required - this is not a remote role! Responsibilities:• Coordinate day-to-day client service and operational support for wealth management accounts, ensuring requests are completed accurately and on schedule.• Prepare and process investment-related documentation, cash movements, reconciliations, and other account administration tasks.• Maintain client accounts by handling updates, monitoring operational activity, and supporting routine and ad hoc reporting needs.• Partner closely with relationship management colleagues to deliver timely follow-through on client matters and service inquiries.• Track service requests and administrative workflows with a high level of precision while meeting deadlines in a busy environment.• Contribute to internal reporting and data oversight by compiling information, updating records, and monitoring key operational details.• Use portfolio, custodial, and internal service platforms to manage daily processing and support account operations.• Follow established compliance requirements, operational controls, and industry guidelines across all assigned activities.
2026-04-29T00:00:00Z

Medical Customer Service Specialist

Indianapolis, IN
onsite
Temporary / Contract
18 - 22 USD / Hourly
Our client is seeking a compassionate and detail-oriented Medical Customer Service Specialist to support patients, providers, and internal teams. In this role, you will handle incoming calls, schedule appointments, verify insurance information, answer billing and service questions, and ensure an excellent patient experience. Hours: Monday - Friday 8am -5pm Key Responsibilities<ul><li>Answer inbound calls and respond to patient inquiries in a professional and timely manner.</li><li>Schedule, confirm, and update patient appointments.</li><li>Verify insurance, demographic, and medical information for accuracy.</li><li>Assist patients with billing questions, payment processing, and account updates.</li><li>Document all interactions clearly in the electronic medical record or CRM system.</li><li>Coordinate with clinical and administrative staff to resolve patient concerns.</li><li>Maintain confidentiality and comply with HIPAA and company policies.</li></ul>
2026-05-04T00:00:00Z

Retail/Customer Service Associate

Memphis, TN
onsite
Temporary to Hire
15 - 15 USD / Hourly
We are looking for a personable and organized Retail/Customer Service Associate to join our team in Memphis, Tennessee. In this role, you will play a key part in delivering excellent customer service while ensuring the retail space remains well-maintained and visually appealing. This position offers a contract-to-permanent opportunity for individuals who thrive in dynamic, customer-focused environments. Responsibilities: • Deliver exceptional customer service by assisting guests and addressing their inquiries with professionalism. • Maintain an inviting and well-organized retail environment, ensuring products are displayed attractively. • Handle retail operations effectively, including managing inventory and monitoring the sales floor. • Provide support during high-traffic periods while maintaining excellent service standards. • Collaborate with team members to ensure smooth daily operations and a positive customer experience. • Uphold cleanliness and tidiness in all areas of the retail space. • Process transactions accurately and efficiently using the provided systems. • Follow company policies and procedures to maintain a secure and compliant workplace. • Assist in resolving customer concerns or issues promptly and courteously. • Stay informed about product offerings to provide knowledgeable recommendations to customers.
2026-05-04T00:00:00Z

Student Support Representative

Virginia Beach, VA
onsite
Temporary to Hire
20.9 - 22 USD / Hourly
We are looking for a Student Support Representative to guide prospective students through the admissions journey and help them take the next step toward enrollment. This contract opportunity with potential for a long-term role is ideal for someone who combines strong customer service skills with a results-driven approach, ensuring each candidate receives accurate information, timely follow-up, and a supportive experience from initial inquiry through program start. The person in this role will work closely with admissions and campus partners to connect applicants with educational programs that align with their goals. Responsibilities: • Engage with prospective students by phone and through follow-up outreach to explain programs, answer questions, and move candidates through each stage of the admissions process. • Arrange and lead candidate conversations to assess interest, discuss career objectives, and determine whether available programs are a strong fit. • Manage inbound inquiries and proactive outbound contact efforts, helping applicants complete required steps from initial interest through application transfer and orientation readiness. • Maintain accurate and up-to-date records of conversations, application progress, and related admissions activity within the database. • Build a steady pipeline of prospective students through lead generation, community outreach, referral development, and consistent follow-up activity. • Partner with financial aid staff, admissions teams, and campus leadership to create a smooth and supportive enrollment experience for each applicant. • Track daily recruiting results and share activity updates with leadership to support performance reviews, planning, and enrollment strategy discussions. • Complete assigned tasks in alignment with admissions policies, compliance standards, and departmental expectations while contributing positively to the team environment.
2026-04-27T00:00:00Z

Call Center Specialist

Oklahoma City, OK
onsite
Temporary to Hire
16 - 16 USD / Hourly
Temp‑to‑Hire Call Center Specialist Location: 100% Onsite – Oklahoma City, OKSchedule: Monday–Friday, 8:00 AM–5:00 PM (STRICT – No exceptions)Pay Rate: $16/hourEmployment Type: Temp‑to‑Hire Position OverviewWe are seeking a reliable and detail‑oriented Call Center Specialist to join a high‑volume operations support team. This role serves as a primary point of contact for field employees, supporting onboarding, scheduling, training coordination, and issue resolution. This is a temp‑to‑hire opportunity for candidates who demonstrate strong attendance, communication skills, and a commitment to learning. 🚨 Important: This role requires full availability and perfect attendance during the first 30 days of training. Zero absences are permitted during training. Key Responsibilities<ul><li>Contact newly onboarded employees within 48 hours and follow up through completion of required paperwork</li><li>Confirm acceptance of terms, availability, and readiness to work</li><li>Schedule and track completion of virtual and in‑person training sessions</li><li>Answer inbound calls and assist with scheduling issues, questions, or concerns</li><li>Maintain detailed and accurate documentation in internal systems</li><li>Conduct regular check‑ins with field staff (minimum every 30 days)</li><li>Assist with assignment coverage, unfilled roles, and scheduling changes</li><li>Review dashboards, reports, and compliance items as assigned</li><li>Coach and counsel employees as needed and escalate issues when appropriate</li><li>Perform additional duties to support business and operational needs</li></ul>•Schedule & Training Commitment (Non‑Negotiable)<ul><li>Monday–Friday | 8:00 AM–5:00 PM</li><li>100% onsite in Oklahoma City</li><li>Must fully commit to the first 30 days of training with ZERO absences</li><li>This includes no late arrivals, early departures, or scheduled time off during training</li></ul>
2026-05-01T00:00:00Z

Call Center Specialist

Baton Rouge, LA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a dedicated Call Center Specialist to join a leading credit union in Baton Rouge, Louisiana. This is a contract position where you will play a pivotal role in managing inbound customer calls and providing exceptional service. If you have experience in call centers or financial services, this is a great opportunity to use your skills in a dynamic and customer-focused environment. Responsibilities: • Handle a high volume of inbound calls, addressing customer inquiries with attention to detail and efficiency. • Assist customers with various banking or financial service needs, ensuring accurate and timely responses. • Utilize multiple software systems, including Microsoft Office Suite and XP2, to manage customer information and transactions. • Provide clear and concise information about products and services, tailoring recommendations to customer needs. • Maintain accurate records of customer interactions and follow-up actions in the system. • Collaborate with team members to resolve complex customer issues and escalate when necessary. • Adhere to business casual dress code and maintain a detail-oriented approach at all times. • Manage a rotating schedule, including occasional Saturdays, with a flexible half-day during the week. • Follow all pre-employment screening and compliance guidelines required by the organization. • Operate effectively in a multi-monitor setup, ensuring seamless navigation across systems.
2026-04-10T00:00:00Z

Call Center Specialist

New Orleans, LA
onsite
Temporary to Hire
17 - 19 USD / Hourly
We are looking for an experienced Call Center Specialist to join a non-profit organization in New Orleans, Louisiana. In this short-term contract to permanent position, you will play a vital part in providing exceptional customer service while supporting housing-related programs. If you excel in managing high volumes of inbound calls and have a passion for helping others, this opportunity may be perfect for you. Responsibilities:• Respond swiftly and professionally to inbound calls, addressing customer inquiries and concerns.• Provide accurate information about housing programs, including Housing Choice Voucher and LIHTC.• Maintain detailed and organized records of customer interactions using customer service software.• Collaborate with team members to resolve issues and enhance service delivery.• Uphold high standards of customer care, ensuring satisfaction and positive outcomes.• Assist with office-related tasks, such as data entry and documentation management.• Stay informed about affordable housing policies and apply this knowledge to support clients.• Communicate effectively with diverse populations, demonstrating empathy and cultural sensitivity.• Monitor and report recurring issues to improve processes and customer experiences.• Ensure compliance with organizational and industry standards in all interactions.
2026-04-21T00:00:00Z

Call Center Specialist

Holyoke, MA
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
Our client in Holyoke, Massachusetts is seeking a Call Center Specialist for a contract opportunity. This role is ideal for a customer-focused professional with strong communication skills, a positive attitude, and the ability to manage a high volume of calls while delivering excellent service.The Call Center Specialist will serve as a key point of contact for customers, assisting with inquiries, resolving issues, and ensuring a professional and efficient customer experience.Key Responsibilities<ul><li>Answer incoming calls and respond to customer inquiries in a timely and professional manner</li><li>Provide accurate information regarding products, services, accounts, or processes</li><li>Resolve customer concerns and escalate more complex issues as needed</li><li>Document customer interactions, updates, and outcomes in internal systems</li><li>Maintain a high level of professionalism and empathy in all communications</li><li>Meet performance metrics related to call volume, response time, and service quality</li><li>Collaborate with internal departments to support customer needs and resolve issues efficiently</li></ul>
2026-05-01T00:00:00Z

Call Center Specialist

Hillside, NJ
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Call Center Specialist to join a busy customer support team. This contract opportunity with potential for a long-term role is ideal for someone who thrives in a high-volume setting, communicates clearly, and can manage multiple priorities throughout the day. The person in this role will support customers, technicians, and internal teams by coordinating service requests, resolving issues efficiently, and maintaining accurate records. You will play an important part in delivering responsive service while helping keep daily operations organized and on schedule. Responsibilities:• Respond to a large volume of inbound calls from customers and field technicians while providing timely, attentive support.• Document service needs by creating detailed work orders and entering accurate information into company systems.• Review completed jobs and finalize work orders with careful attention to accuracy and completeness.• Distribute assigned service requests to technicians based on the finalized daily schedule and operational priorities.• Adjust technician workloads by removing, reassigning, or rescheduling service calls as business needs change.• Investigate equipment service history to assist with troubleshooting and help guide next steps for resolution.• Work directly with field technicians to offer remote assistance and share updates needed to complete service calls.• Coordinate with sales and installation teams to address service concerns and ensure clear communication across departments.• Process customer refunds through multiple payment platforms in accordance with company procedures.
2026-05-05T00:00:00Z

8 10