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225 results for Customer Chat jobs

Patient Service Representative
  • Langhorne, PA
  • onsite
  • Temporary / Contract
  • 19 - 22 USD / Hourly
  • <p>We are looking for a Patient Service Representative to support a busy healthcare team in Langhorne, PA. This is a Contract position focused on delivering a welcoming patient experience through appointment coordination, registration support, and responsive service over the phone and in person. The ideal candidate is organized, patient-focused, and comfortable managing a high volume of inquiries while maintaining accuracy and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient appointments, confirm scheduling details, and help maintain an efficient calendar for clinical services.</p><p>• Welcome patients and visitors, provide clear guidance, and address routine service questions with professionalism and empathy.</p><p>• Complete registration activities by collecting and updating demographic, insurance, and other required patient information accurately.</p><p>• Handle incoming calls promptly, assist with appointment requests, and direct inquiries to the appropriate department when needed.</p><p>• Support front-end patient service operations by ensuring records are current and administrative tasks are completed in a timely manner.</p><p>• Communicate clearly with patients regarding visit preparation, office procedures, and next steps related to their appointments.</p>
  • 2026-10-29T00:00:00Z
Patient Service Representative
  • Meadowbrook, PA
  • onsite
  • Temporary to Hire
  • 18 - 18 USD / Hourly
  • <p>We are looking for a <strong>Patient Service Representative</strong> to support front-desk operations for emergency services in Northeast Philadelphia area, PA. This part-time contract opportunit<strong>y</strong> is ideal for someone who enjoys creating a welcoming patient experience while handling registration and insurance intake with accuracy. The schedule includes a mix of daytime, evening, weekend, and alternating shifts, making this a great opportunity for candidates seeking part-time hours and flexible availability.</p><p><br></p><p>Responsibilities:</p><ul><li>Welcome patients and visitors in a courteous manner and provide clear guidance during arrival and check-in.</li><li>Complete registration for patients receiving care in emergency and maternity service areas, ensuring demographic details are recorded accurately.</li><li>Collect insurance information from patients and verify that coverage details are entered correctly into the appropriate systems.</li><li>Support patient intake by reviewing required information and addressing routine questions related to registration procedures.</li><li>Coordinate with clinical and administrative teams to help maintain an organized and efficient front-desk workflow.</li><li>Manage high-volume interactions with professionalism while maintaining attention to detail in patient records.</li><li>Provide service-oriented assistance over the phone and in person for scheduling-related and general patient service needs.</li></ul><p><br></p>
  • 2026-11-06T00:00:00Z
Client Success Specialist
  • San Diego, CA
  • onsite
  • Temporary / Contract
  • 24 - 25 USD / Hourly
  • <p>About the Opportunity</p><p>Our client in the financial services industry is seeking a customer-focused and detail-oriented <strong>Client Success Specialist</strong> to join their team. This individual will serve as a primary point of contact for clients, helping build strong relationships, ensure a positive client experience, and support the successful delivery of financial services and solutions.</p><p>The ideal candidate is proactive, organized, and comfortable managing multiple client requests in a fast-paced environment. This is an excellent opportunity for someone who enjoys relationship management, problem-solving, and providing exceptional service.</p><p>Key Responsibilities</p><ul><li>Serve as a primary point of contact for client inquiries, providing timely, professional, and accurate responses.</li><li>Build and maintain strong client relationships to support satisfaction, engagement, and long-term retention.</li><li>Assist clients with account-related questions, service requests, documentation, and general inquiries.</li><li>Proactively follow up with clients to ensure requests are resolved and expectations are met.</li><li>Coordinate with internal teams to address client needs, troubleshoot issues, and facilitate efficient service delivery.</li><li>Maintain accurate client records, account information, and communication notes within internal systems or CRM platforms.</li><li>Monitor outstanding requests and manage competing priorities to ensure timely resolution.</li><li>Identify opportunities to improve the client experience, streamline processes, and enhance service quality.</li><li>Handle confidential financial and client information with discretion and in accordance with company policies and procedures.</li><li>Support client onboarding, account maintenance, and other administrative processes as needed.</li></ul><p><br></p>
  • 2026-10-23T00:00:00Z
Customer Service Coordinator
  • Manchester, NH
  • onsite
  • Temporary / Contract
  • 25.75 - 29.5 USD / Hourly
  • <p>We are looking for a Customer Service Coordinator to support customer interactions and appointment management for a busy service operation in Manchester, New Hampshire. This Long-term Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and can balance incoming requests with scheduling priorities. The person in this role will serve as a key point of contact for customers while helping ensure service appointments and dispatch activities run smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls with professionalism, provide service-related assistance, and address questions in a timely manner.</p><p>• Coordinate service appointments by matching customer needs with technician availability and operational schedules.</p><p>• Enter orders and service requests accurately into internal systems while maintaining complete and organized records.</p><p>• Place outbound calls as needed to confirm appointments, share updates, and gather missing information from customers.</p><p>• Work closely with dispatch and service teams to assign calls efficiently and support daily route or schedule adjustments.</p><p>• Monitor appointment calendars and make changes when priorities shift, cancellations occur, or urgent requests arise.</p><p>• Provide a high level of customer support by resolving routine concerns and escalating more complex issues when appropriate.</p>
  • 2026-11-06T00:00:00Z
Customer Service--Logistics
  • Chattanooga, TN
  • onsite
  • Temporary to Hire
  • 19.95 - 21 USD / Hourly
  • <p>Customer Service Representative (4 Openings)</p><p><strong>Chattanooga, TN | Full-Time | On-Site</strong></p><p>Our client is experiencing significant growth within its Dedicated Operations division and is seeking four Customer Service Representatives to join the team. This role combines customer service, transportation operations, and account management, making it an excellent opportunity for individuals who enjoy building relationships, problem-solving, and working in a fast-paced environment.</p><p><br></p><p>As a Customer Service Representative, you&#39;ll serve as the primary point of contact for assigned customer accounts while partnering closely with operations teams and Fleet Managers to ensure freight moves efficiently and customers receive exceptional service.</p><p><br></p><p>What You&#39;ll Do</p><ul><li>Manage daily communication for assigned customer accounts.</li><li>Serve as the primary customer-facing contact for transportation and service-related needs.</li><li>Build and maintain loads within transportation systems.</li><li>Track freight and provide timely shipment updates.</li><li>Coordinate with Fleet Managers, drivers, and operations teams to ensure service expectations are met.</li><li>Resolve issues proactively and communicate solutions to customers.</li><li>Monitor shipment activity and maintain accurate records and documentation.</li><li>Partner with teammates in a pod-based environment where customer service and operations teams work together to support customer accounts.</li><li>Assist with operational tasks and special projects as business needs require.</li></ul><p>What We&#39;re Looking For</p><ul><li>Previous experience in logistics, transportation, dispatch, fleet operations, customer service, or supply chain is highly preferred.</li><li>Strong organizational and multitasking abilities.</li><li>Excellent verbal and written communication skills.</li><li>Ability to remain calm and effective in a fast-paced, changing environment.</li><li>Strong problem-solving skills and attention to detail.</li><li>Proficiency with Microsoft Office and business systems.</li></ul><p>Ideal Backgrounds</p><p>Successful candidates often come from:</p><ul><li>Transportation and logistics operations</li><li>Dispatch or routing environments</li><li>Supply chain and freight coordination</li><li>Customer service or account management roles</li><li>Hospitality and service industries, such as restaurant, retail, or hotel operations, where managing multiple priorities is essential</li></ul><p>Why Join This Team?</p><ul><li>Join a growing operation supporting one of the nation&#39;s largest team-driving networks.</li><li>Work in a collaborative, team-oriented environment.</li><li>Gain exposure to both customer-facing and operational aspects of transportation management.</li><li>Opportunity for long-term career growth within a stable and expanding organization.</li></ul><p>If you&#39;re organized, customer-focused, and enjoy coordinating multiple moving pieces while delivering exceptional service, we&#39;d love to hear from you.</p>
  • 2026-11-04T00:00:00Z
Customer Success Associate
  • Tarrytown, NY
  • onsite
  • Temporary to Hire
  • 22 - 25 USD / Hourly
  • <p>We are seeking a customer-focused professional to support client relationships and deliver an exceptional customer experience via a contract-to-hire position. This role will serve as a key point of contact for customers, helping to ensure a smooth onboarding process, ongoing engagement, and long-term satisfaction.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Build and maintain strong relationships with clients and serve as a trusted resource.</li><li>Support customer onboarding, training coordination, and account management activities.</li><li>Respond to customer inquiries and collaborate with internal teams to resolve issues.</li><li>Monitor customer satisfaction and identify opportunities to strengthen client engagement.</li><li>Maintain accurate customer information and activity within CRM systems.</li><li>Partner with cross-functional teams to support retention and growth initiatives.</li></ul><p><br></p>
  • 2026-11-06T00:00:00Z
French Bilingual Customer Service Representative
  • Hopkins, MN
  • onsite
  • Temporary / Contract
  • 23 - 26 USD / Hourly
  • <p>We are seeking a professional and customer-focused French Bilingual Customer Service Representative. In this role, you will serve as a primary point of contact for customers, providing exceptional support in both English and French. The ideal candidate has strong communication skills, enjoys helping others, and can effectively manage customer inquiries in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide outstanding customer service in both French and English via phone, email, and other communication channels.</li><li>Resolve customer concerns efficiently while maintaining a positive customer experience.</li><li>Accurately document customer interactions and update records within company systems.</li><li>Process customer orders, account updates, and service requests.</li><li>Escalate complex issues when necessary and follow through to resolution.</li><li>Meet established performance, quality, and productivity expectations.</li></ul><p><br></p>
  • 2026-10-23T00:00:00Z
Customer Accounts Specialist
  • Oxford, MA
  • onsite
  • Permanent / Full Time
  • 50000 - 55000 USD / Yearly
  • <p>We are looking for a Customer Accounts Specialist to support business customers by managing orders with accuracy, urgency, and a high level of service in Oxford area. This position plays a key role in keeping account activity organized from order receipt through final delivery while maintaining clear communication with customers and internal teams. The ideal candidate brings strong spreadsheet skills, sound judgment, and the ability to balance multiple priorities in a fast-moving environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee assigned customer accounts throughout the full order lifecycle, from order entry and confirmation to shipment coordination and completion.</p><p>• Enter, update, and maintain order information across ERP tools, customer-facing portals, and related account management systems.</p><p>• Track inventory levels, open orders, and delivery schedules to spot potential issues early and help prevent service disruptions.</p><p>• Resolve account concerns such as shipment exceptions, product returns, credit requests, claims, and order discrepancies in a timely manner.</p><p>• Work closely with carriers and internal partners to arrange shipments, replacements, return activity, and required transportation documents.</p><p>• Keep customers informed about product availability, expected turnaround times, and any changes that may affect delivery commitments.</p><p>• Maintain accurate account records, including shipping preferences, routing details, and customer-specific instructions.</p><p>• Build and analyze Excel reports, including pivot table summaries, to monitor orders, inventory activity, backorders, and shipment performance.</p><p>• Partner with Sales, Operations, Production, Logistics, Accounting, and IT to support efficient and accurate fulfillment.</p><p>• Recommend practical process improvements while maintaining strong attention to detail and accountability across assigned accounts.</p>
  • 2026-10-14T00:00:00Z
Logistics Customer Service
  • Columbia City, IN
  • onsite
  • Temporary to Hire
  • 20 - 25 USD / Hourly
  • We are looking for a Logistics Customer Service Specialist for a Contract to Permanent position based in Columbia City, Indiana. This role is essential in ensuring smooth warehouse operations by managing supply chain procedures, coordinating deliveries, and handling shipping documentation. The ideal candidate is highly organized, detail-oriented, and capable of maintaining accurate records while ensuring timely order fulfillment.<br><br>Responsibilities:<br>• Coordinate shipments based on product availability and customer requests, ensuring timely and accurate delivery.<br>• Monitor and track orders, booking freight appointments to meet delivery deadlines.<br>• Prepare and process both physical and electronic shipping documents, including purchase orders, sales orders, and bills of lading.<br>• Optimize supply chain procedures to improve delivery quality and efficiency.<br>• Maintain accurate records of orders, inventory levels, suppliers, and customer information.<br>• Oversee warehouse stock levels and generate reports, such as cut reports, as required.<br>• Communicate with customers to provide updates on the status of their orders and address inquiries.<br>• Collaborate with team members to streamline logistics operations and resolve any issues promptly.
  • 2026-11-02T00:00:00Z
Customer Experience Manager (Contract)
  • Atlanta, GA
  • onsite
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • <p><strong>Location:</strong> Atlanta, GA (Hybrid – 3 days in-office / 2 days remote)</p><p><strong>Duration:</strong> 90 Days (Contract with potential for extension/conversion based on performance and business needs)</p><p><strong>Employment Type:</strong> Full-Time Contract</p><p><br></p><p>About the Role</p><p>We are seeking an energetic, analytical, and customer-obsessed <strong>Customer Experience (CX) Manager</strong> for a 90-day contract engagement with potential for extension. In this role, you will play a critical part in shaping, optimizing, and elevating our customer journey across all touchpoints.</p><p>Working closely with cross-functional teams including Support, Product, Marketing, and Operations, you will identify friction points, implement process improvements, and establish key CX metrics to ensure our customers have an exceptional experience.</p><p>Key Responsibilities</p><ul><li><strong>Customer Journey Mapping:</strong> Analyze and optimize end-to-end customer touchpoints to identify pain points, drop-offs, and opportunities for friction reduction.</li><li><strong>Voice of Customer (VoC) Strategy:</strong> Gather, synthesize, and act upon customer feedback (NPS, CSAT, CES, reviews, and support tickets) to drive actionable business insights.</li><li><strong>Process &amp; Workflow Improvement:</strong> Partner with cross-functional teams (Product, Marketing, Support, Operations) to design and implement processes that improve overall customer satisfaction and retention.</li><li><strong>Metrics &amp; Reporting:</strong> Monitor, analyze, and present key performance indicators (KPIs) and customer trends to leadership on a weekly/monthly basis.</li><li><strong>Team &amp; Operations Support:</strong> Serve as an advocate for the customer internally, establishing clear guidelines, SOPs, and best practices for frontline customer-facing teams.</li></ul>
  • 2026-11-02T00:00:00Z
Patient Registration
  • Philadelphia, PA
  • onsite
  • Temporary / Contract
  • 20.9 - 22 USD / Hourly
  • <p>We are looking for a compassionate and detail-focused Patient Registration individual to support patient access services in the Greater Philadelphia Region. The Patient Registration position is a contract position within a healthcare setting, where you will help patients navigate insurance verification, authorization requirements, and registration-related questions. The Patient Registration role calls for strong communication, sound judgment, and a patient-centered approach to delivering accurate administrative support.</p><p><br></p><p>What you get to do every single day:</p><p>• Review insurance plans and confirm eligibility, benefits, and coverage details before services are provided.</p><p>• Secure required prior approvals by coordinating with payers, provider offices, and clinical teams in a timely manner.</p><p>• Manage incoming referrals and ensure supporting information is complete, accurate, and ready for processing.</p><p>• Guide patients through financial discussions by explaining coverage details, potential out-of-pocket costs, and next steps.</p><p>• Maintain precise records of verification outcomes, authorization status, and related patient account information.</p><p>• Address insurance and access issues by researching discrepancies and identifying practical solutions.</p><p>• Support patient registration and scheduling activities while delivering courteous, empathetic service at every interaction.</p>
  • 2026-11-03T00:00:00Z
Patient Registration
  • Roanoke, VA
  • onsite
  • Temporary / Contract
  • 17 - 18.15 USD / Hourly
  • <p>We are looking for a dedicated Patient Registration Representative to join our team in Roanoke, Virginia. In this role, you will serve as a vital point of contact for patients, providing exceptional service and support in a fast-paced healthcare environment. This is a long-term contract position offering the opportunity to make a meaningful impact while growing your skills.</p><p><br></p><p>Responsibilities:</p><p>• Answer and manage a multi-line phone system, ensuring the smooth flow of communication</p><p>• Deliver exceptional customer service, addressing patient inquiries and concerns promptly and professionally</p><p>• Execute data entry tasks, keeping patient records up-to-date and accurate</p><p>• Correspond via email, providing clear and concise information to patients and team members</p><p>• Utilize strong interpersonal skills to build rapport with patients and enhance their experience</p><p>• Employ Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage and organize files</p><p>• Schedule appointments, ensuring a well-coordinated flow of patients</p><p>• Adapt to varied shifts, demonstrating flexibility and commitment</p><p>• Use your experience in customer-facing roles such as cashiers, bartenders, waiters, waitresses, etc., to enhance patient pacing and overall satisfaction.</p>
  • 2026-11-05T00:00:00Z
Patient Registration
  • Tustin, CA
  • onsite
  • Temporary to Hire
  • 22 - 27 USD / Hourly
  • <p>A Hospital in Tustin is in the need of <strong>Patient Registration Specialist </strong>to its Emergency Department team. The Patient Registration Specialist will play a pivotal role in ensuring patients are registered efficiently and accurately during critical moments. The Patient Registration Specialist will be tasked with admitting patients, collecting demographics and insurance information. This role requires strong communication skills, empathy, and the ability to thrive in a fast-paced healthcare environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Welcome patients and their families to the Emergency Department with professionalism and empathy.</p><p>• Collect and validate patient demographic and insurance information to ensure accuracy.</p><p>• Obtain and securely scan necessary documents, including identification and insurance cards.</p><p>• Explain financial responsibilities such as co-payments and assist patients with payment collection.</p><p>• Accurately input patient data into the electronic health record system.</p><p>• Collaborate with clinical staff to facilitate smooth patient flow and minimize delays.</p><p>• Address patient and visitor inquiries with a calm and supportive demeanor.</p><p>• Adhere to hospital policies and maintain compliance with organizational standards.</p><p>• Perform additional administrative tasks as required to support the department.</p><p><br></p><p><strong>Schedule: 40 hours/week; Monday - Friday</strong></p><p><strong>Shift: 2:00pm – 10:30pm</strong></p><p><br></p><p><strong>Benefits: </strong>Health, Dental, Vision, 401k, and Sick Time Off.</p>
  • 2026-11-06T00:00:00Z
Patient Registration
  • Lewes, DE
  • onsite
  • Temporary / Contract
  • 19.05 - 19.05 USD / Hourly
  • <p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewes, Delaware. This role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts.</p><p><br></p><p>Responsibilities:</p><p>• Answer and manage a multi-line phone system, ensuring the smooth flow of communication</p><p>• Deliver exceptional customer service, addressing patient inquiries and concerns promptly and professionally</p><p>• Execute data entry tasks, keeping patient records up-to-date and accurate</p><p>• Correspond via email, providing clear and concise information to patients and team members</p><p>• Utilize strong interpersonal skills to build rapport with patients and enhance their experience</p><p>• Employ Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage and organize files</p><p>• Schedule appointments, ensuring a well-coordinated flow of patients</p><p>• Adapt to varied shifts, demonstrating flexibility and commitment</p><p>• Use your experience in customer-facing roles such as cashiers, bartenders, waiters, waitresses, etc., to enhance patient pacing and overall satisfaction.</p>
  • 2026-11-05T00:00:00Z
Patient Registration
  • Philadelphia, PA
  • onsite
  • Temporary / Contract
  • 20.9 - 22 USD / Hourly
  • <p>We are looking for a compassionate and detail-focused Patient Registration specialist to support patient access services in the Greater Philadelphia Region. This contract position plays an important role in confirming insurance eligibility, securing needed authorizations, coordinating referral-related documentation, and guiding patients through financial-related questions with professionalism and care. The ideal candidate brings strong administrative judgment, clear communication skills, and a patient-first approach within a healthcare setting.</p><p><br></p><p>Here’s how you’ll contribute each day: </p><p>• Confirm active insurance coverage and secure required pre-service approvals to help prevent delays in care.</p><p>• Review referral information for completeness, coordinate necessary follow-up, and ensure supporting documentation is properly recorded.</p><p>• Assist patients with registration-related questions and explain coverage or financial obligations in a clear, respectful manner.</p><p>• Maintain accurate patient and payer information in the appropriate systems while documenting verification and authorization outcomes.</p><p>• Investigate benefit or approval discrepancies, using sound judgment to address issues and escalate concerns when needed.</p><p>• Support scheduling and front-end access workflows by helping align registration details with appointment and service requirements.</p>
  • 2026-11-03T00:00:00Z
Client Relationship Manager
  • Minneapolis, MN
  • onsite
  • Permanent / Full Time
  • 55000 - 70000 USD / Yearly
  • <p>We are looking for a Client Relationship Manager to join our clients team, in the twin Cities Minnesota. In this position, you will support private client operations by delivering attentive service, coordinating account-related activities, and helping financial services colleagues meet client needs efficiently. This opportunity is well suited for someone with a strong background in financial services who enjoys solving problems, managing details, and building trusted client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Oversee day-to-day client service operations, including preparing documents, processing requests, and coordinating account-related follow-up.</p><p>• Deliver responsive, personalized support by understanding each client’s circumstances and addressing questions or service needs in a timely manner.</p><p>• Partner closely with financial services colleagues and internal team members to maintain accurate workflows and uphold firm standards and regulatory expectations.</p><p>• Step in to assist other team members when coverage is needed due to workload demands or staff absences.</p><p>• Use internal platforms and service tools to manage client information, support business activity, and improve the overall service experience.</p><p>• Draft client-facing and internal correspondence in a clear, detail-focused manner while following established guidelines.</p><p>• Investigate account issues thoroughly and work across stakeholders to bring complex matters to a successful resolution.</p><p>• Maintain strict adherence to compliance requirements, firm procedures, and documentation standards.</p><p>• Take on additional administrative and client support duties as business needs evolve.</p>
  • 2026-10-29T00:00:00Z
Bilingual Customer Service Representative
  • Victor, NY
  • onsite
  • Temporary / Contract
  • 25 - 26.5 USD / Hourly
  • <p>Our client is seeking a Bilingual Customer Service Representative (Spanish/English) for an immediate opportunity. This is a contract position with strong potential to become permanent based on performance and business needs. The ideal candidate is customer-focused, professional, and able to communicate clearly and confidently in both Spanish and English.</p><p>Key Responsibilities:</p><ul><li>Provide exceptional customer service to clients and customers in both Spanish and English</li><li>Respond to incoming calls, emails, and inquiries in a timely and professional manner</li><li>Assist customers with questions related to products, services, orders, billing, or account information</li><li>Resolve issues efficiently while maintaining a high level of customer satisfaction</li><li>Document customer interactions accurately in the system</li><li>Escalate complex issues to the appropriate department when needed</li><li>Maintain knowledge of company policies, procedures, and service offerings</li></ul><p><br></p>
  • 2026-10-28T00:00:00Z
Bilingual Customer Service Representative
  • Long Island City, NY
  • onsite
  • Temporary to Hire
  • 28.5 - 30 USD / Hourly
  • We are looking for a bilingual customer service team member to join a fast-moving team in Long Island City, New York. This Contract to permanent position centers on in-person support at a walk-up service window, where you will assist customers while also contributing to operational tasks and data review. The ideal candidate is confident working directly with people, comfortable handling spreadsheets and analysis, and motivated to identify ways to improve daily processes.<br><br>Responsibilities:<br>• Deliver detail-oriented in-person assistance to drivers and other customers at a walk-up service window in Long Island City, New York.<br>• Review service and operational information in Excel to spot patterns, summarize findings, and support informed decisions.<br>• Maintain accurate records and complete documentation related to daily service activities and operational workflows.<br>• Investigate chargeback-related questions and help coordinate timely follow-up and resolution when needed.<br>• Recommend practical improvements that enhance service quality, efficiency, and day-to-day operations.<br>• Collaborate closely with a small on-site team to ensure smooth customer support in a high-traffic environment.<br>• Learn internal procedures and become a reliable resource for questions tied to customer service and operational support.<br>• Provide assistance during onboarding and knowledge transfer activities to support continuity within the role.
  • 2026-11-04T00:00:00Z
Bilingual Customer Service Representative
  • Miami, FL
  • onsite
  • Temporary / Contract
  • 21 - 24 USD / Hourly
  • <p>We are looking for a compassionate Customer Service Representative/Helpline Counselor to support individuals who may be experiencing emotional distress and urgent personal challenges in Miami, Florida. This Long-term Contract position is well suited for someone with a background in behavioral health, psychology, or a related medical field who can communicate with empathy and professionalism. The role focuses on delivering thoughtful assistance, gathering accurate information, and helping connect callers with appropriate support while maintaining composure in sensitive situations.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls from individuals seeking support, using active listening and a calm, respectful approach throughout each interaction.</p><p>• Communicate clearly in both Creole and English to assist callers effectively and reduce barriers to care or guidance.</p><p>• Document call details, service needs, and relevant outcomes with accuracy to support proper follow-up and recordkeeping.</p><p>• Provide crisis-focused customer support by assessing immediate concerns and directing individuals to appropriate resources or next steps.</p><p>• Handle emotionally sensitive conversations with discretion, empathy, and sound judgment in high-pressure situations.</p><p>• Coordinate with internal teams or partner services when additional assistance, escalation, or continuity of care is needed.</p><p>• Complete training related to suicide prevention, crisis response, and supportive intervention methods as required for the position.</p><p>• Support day-to-day contact center operations by maintaining service standards, managing call volume, and performing related data entry tasks.</p>
  • 2026-10-16T00:00:00Z
Bilingual Customer Service Representative
  • Lorain, OH
  • onsite
  • Temporary to Hire
  • 17.1 - 18 USD / Hourly
  • <p>We are looking for a Customer Service Representative to join a mission-driven non-profit organization in Lorain, Ohio. This on-site opportunity is a contract position, designed for someone who brings strong customer support experience, sound judgment, and a compassionate approach when assisting community members. The person in this role will help applicants navigate services, manage required documentation, and keep records organized and secure while contributing to a responsive and well-organized office environment.</p><p><br></p><p>Responsibilities:</p><p>• Assist clients with the application process by explaining next steps, gathering required information, and ensuring submissions are completed accurately.</p><p>• Review documents for completeness and accuracy, follow up on missing items, and maintain records in accordance with agency guidelines and confidentiality standards.</p><p>• Respond to inbound questions by phone, in person, and through virtual interactions, providing clear and courteous service to applicants and community members.</p><p>• Conduct applicant interviews, coordinate appointment scheduling, and help keep daily workflows moving efficiently.</p><p>• Enter and update case or client information in internal systems with a high level of precision and attention to detail.</p><p>• Identify issues that may delay processing, communicate concerns promptly, and support timely resolution of client service matters.</p><p>• Perform general administrative support such as typing correspondence, handling mail, organizing files, and operating standard office equipment.</p><p>• Participate in training activities and follow established procedures to support consistent service delivery across the office.</p>
  • 2026-11-05T00:00:00Z
Bilingual Customer Service Representative
  • White Bear Lake, MN
  • onsite
  • Temporary to Hire
  • 23.75 - 27.5 USD / Hourly
  • <p>We are looking for a Spanish Bilingual Customer Service Representative to join a manufacturing team in Minnesota. This long term contract-to-permanent position is ideal for someone who enjoys helping customers, solving product-related questions, and working in a fast-paced technical environment. The person in this role will support customers by identifying appropriate tooling options, addressing inquiries with professionalism, and partnering with internal and external teams to deliver strong service.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and email, providing timely support and clear guidance on product and tooling-related questions.</p><p>• Evaluate customer drawings, specifications, and application details to recommend solutions that align with operational needs.</p><p>• Enter and manage orders accurately while maintaining complete and organized customer information in company systems.</p><p>• Explain technical product information in a way that customers can easily understand and apply to their manufacturing processes.</p><p>• Work closely with colleagues, sales representatives, designers, and distribution partners to coordinate service and resolve issues efficiently.</p><p>• Support both inbound and outbound customer communication to strengthen relationships and ensure follow-up on open requests.</p><p>• Assist in resolving customer concerns by identifying practical options and helping guide them toward the best available solution.</p><p>• Contribute to additional service and administrative tasks as directed by leadership to support team goals.</p>
  • 2026-11-06T00:00:00Z
Bilingual Customer Service Representative
  • St Paul, MN
  • onsite
  • Temporary / Contract
  • 22 - 30 USD / Hourly
  • <p>We are seeking a dedicated Spanish Bilingual Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer&#39;s needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul><p><br></p>
  • 2026-10-27T00:00:00Z
Client Services Specialist
  • Irving, TX
  • onsite
  • Temporary / Contract
  • 19 - 24 USD / Hourly
  • <p>We are looking for a Client Services Specialist to support event-related client interactions and deliver a high standard of service for attendees, exhibitors, and internal teams. This is a Contract position with an initial 12-week assignment and potential for longer-term opportunity. The person in this role will help ensure event information is accurate, customer questions are resolved efficiently, and service processes are continuously improved to create a strong overall experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming questions from attendees, exhibitors, and staff, providing timely follow-up and taking ownership of each issue through resolution.</p><p>• Review event websites and online information regularly to confirm content accuracy, usability, and consistency for both internal and external users.</p><p>• Investigate service-related concerns, identify root causes, and apply practical solutions that improve customer outcomes.</p><p>• Work closely with internal departments and external partners to recommend and implement enhancements to service delivery and communication methods.</p><p>• Process and update registrations across various event systems with a high level of accuracy and attention to detail.</p><p>• Track exhibitor timelines, requests, and key communications to keep event stakeholders informed and organized.</p><p>• Coordinate with operations partners to prepare pricing materials and support the development of event-related pricing structures.</p><p>• Create and maintain exhibitor service documentation, including vendor details, operational guidelines, and booth compliance information.</p><p>• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution and client service needs.</p>
  • 2026-10-26T00:00:00Z
Client Services Specialist
  • Irving, TX
  • onsite
  • Temporary / Contract
  • 24 - 28 USD / Hourly
  • <p>We are looking for a Client Services Specialist to support event participants, exhibitors, and internal teams by delivering responsive, high-quality service throughout the event lifecycle. This is a Contract position based in Irving, Texas offering an initial 12-week assignment with potential for longer-term opportunity. The person in this role will help ensure registration, exhibitor services, and event communications run smoothly while contributing ideas that strengthen the overall customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary point of contact for attendees, exhibitors, and staff, providing timely follow-up and driving issues through to completion.</p><p>• Review event-related web pages and online resources to confirm content is accurate, functional, and easy for users to navigate.</p><p>• Resolve customer concerns by assessing problems carefully, identifying practical solutions, and communicating next steps clearly.</p><p>• Work closely with internal departments and external partners to improve service delivery and introduce more effective support processes.</p><p>• Manage registration activity across multiple platforms, entering and updating information with strong attention to accuracy.</p><p>• Track exhibitor timelines, requests, and communications to keep key stakeholders informed and aligned.</p><p>• Coordinate with operations partners to prepare pricing materials and support the development of competitive service offerings.</p><p>• Create and maintain exhibitor service documentation for assigned events, including vendor details, service information, and booth participation guidelines.</p><p>• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution.</p><p>• Take on additional assignments that support team objectives and evolving business needs.</p>
  • 2026-10-26T00:00:00Z
Client Services Specialist
  • Irving, TX
  • onsite
  • Temporary / Contract
  • 22.8 - 23 USD / Hourly
  • We are looking for a Client Services Specialist to support event operations and deliver a high-quality experience for attendees, exhibitors, and internal teams in Irving, Texas. This is a Contract position with an initial 12-week term and the potential to transition into a longer-term opportunity. The person in this role will serve as a key point of contact, helping coordinate event-related services, resolve questions efficiently, and improve communication across multiple programs and live events.<br><br>Responsibilities:<br>• Manage incoming questions from attendees, exhibitors, and staff, providing timely follow-up and driving issues through to completion.<br>• Review event-related web content regularly to confirm information is accurate, easy to navigate, and aligned with program needs.<br>• Troubleshoot registration and service-related concerns by identifying root causes and applying practical solutions.<br>• Work closely with internal departments and external partners to introduce service improvements that strengthen the overall event experience.<br>• Process and update registrations across multiple platforms with a high level of accuracy and attention to detail.<br>• Track exhibitor timelines, service needs, and communications to keep deliverables organized and stakeholders informed.<br>• Coordinate with operations teams to prepare exhibitor pricing materials and support rate structure planning.<br>• Create and maintain exhibitor service documentation, including vendor details, service options, and booth compliance guidelines for assigned events.<br>• Travel as needed to conferences, trade shows, client locations, and vendor meetings to support event execution.<br>• Contribute to additional event and client service activities as business needs evolve.
  • 2026-10-26T00:00:00Z
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