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180 results for Computer Technician jobs

IT Support Technician
  • Feasterville Trevose, PA
  • onsite
  • Permanent
  • 45000.00 - 50000.00 USD / Yearly
  • We are looking for an IT Support Technician to provide comprehensive technical support across multiple locations in Feasterville Trevose, Pennsylvania. This role involves troubleshooting and maintaining IT systems both remotely and on-site, ensuring seamless operations in a Microsoft Windows-based environment. The successful candidate will travel to various sites to address technical challenges and provide effective solutions.<br><br>Responsibilities:<br>• Provide remote and on-site technical support for IT systems across multiple locations.<br>• Diagnose and resolve hardware, software, and network issues in a Microsoft Windows environment.<br>• Travel to various sites to perform hands-on troubleshooting and system maintenance.<br>• Install, configure, and maintain desktop hardware, including imaging and workstation setup.<br>• Manage user accounts and permissions through Active Directory.<br>• Ensure network connectivity and resolve issues related to network components.<br>• Support wireless systems, with experience in Ruckus being a plus.<br>• Deliver exceptional customer service by addressing technical concerns promptly and effectively.<br>• Document technical issues and resolutions to maintain accurate records.<br>• Collaborate with team members and other departments to implement IT solutions.
  • 2025-10-14T13:04:22Z
Desktop Support Technician
  • Jacksonville, FL
  • remote
  • Temporary
  • - USD / Hourly
  • <p>The Desktop Support Technician will deliver tier 1–2 support for hardware, software, and networking issues, ensuring seamless daily operations for end users. The role involves troubleshooting, imaging, and maintenance, along with excellent communication and customer service in person and remotely.</p>
  • 2025-10-10T19:59:05Z
IT Support Technician
  • Parsippany, NJ
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • Job Summary:<br>Handles urgent support requests with ongoing project work, organize daily tasks, and ensure smooth operations across our contact center, home-office environment, and over 150+ remote clinics. This role requires a strong understanding of desktop support, computer networking, and software troubleshooting, along with excellent communication skills to assist users across the organization.<br><br>Responsibilities:<br>• CONTACT CENTER SUPPORT<br>• CONFIGURE AND MAINTAIN WORKSTATIONS, HEADSETS, AND DESK SETUPS<br>• COORDINATE MOVES, ADDITIONS, AND CHANGES (MACS) FOR CONTACT CENTER STAFF<br>• MANAGE INVENTORY AND TRACK EQUIPMENT FOR NEW-HIRE ONBOARDING<br>• HOME OFFICE SUPPORT<br>• IMAGE AND DEPLOY COMPUTERS; TROUBLESHOOT HARDWARE AND SOFTWARE ISSUES IN A TIMELY MANNER.<br>• MAINTAIN PERIPHERALS (PRINTERS, SCANNERS, ETC.) AND PHONE SYSTEMS<br>• OVERSEE HOME-OFFICE INVENTORY<br>• WHITE-GLOVE EXECUTIVE SUPPORT<br>• REMOTE CLINIC SUPPORT<br>• PROVIDE DESKTOP, PRINTER, PHONE, PERIPHERAL, AND SOFTWARE SUPPORT FOR 180+ CLINICS<br>• EXECUTE CLINIC ADDS, MOVES, AND WIRING CHANGES AS PART OF SPECIAL PROJECTS<br>• GATHER DATA, UPDATE AND MANAGE CLINIC INVENTORY DOCUMENTATION<br><br>Qualifications:<br>• EXPERIENCE WITH A TROUBLE-TICKETING SYSTEM (E.G., SERVICE DESK)<br>• PROFICIENT IN MICROSOFT WINDOWS 10 AND 11 ENVIRONMENTS<br>• STRONG KNOWLEDGE OF MICROSOFT OFFICE, TEAMS, AND SHAREPOINT<br>• PRINTER TROUBLESHOOTING (HP, EPSON, CANON)<br>• NETWORK TROUBLESHOOTING: MODEMS, ROUTERS, ETHERNET WIRING, WIRELESS NETWORKING<br>• PHONE SYSTEMS: RJ-11 AND VOIP CONFIGURATION AND SUPPORT<br>• FAX: RJ-11 AND E-FAX TROUBLESHOOTING<br>• EXPERIENCE CREATING AND MAINTAINING KNOWLEDGEBASE ARTICLES<br>• DEMONSTRATED MULTI-TASKING ABILITIES AND EXCELLENT ORGANIZATIONAL SKILLS<br>• COMMUNICATE EFFECTIVELY WITH TEAM MEMBERS AND END-USERS TO UNDERSTAND THEIR TECHNICAL NEEDS.<br>• DOCUMENT ALL SUPPORT ACTIVITIES AND MAINTAIN ACCURATE RECORDS OF INCIDENTS AND RESOLUTIONS.<br>• EXCELLENT PROBLEM-SOLVING SKILLS.<br>• ABILITY TO COMMUNICATE TECHNICAL INFORMATION CLEARLY TO NON-TECHNICAL USERS.<br>• STRONG ORGANIZATIONAL SKILLS WITH ATTENTION TO DETAIL.
  • 2025-10-13T20:33:42Z
RF Test Tech
  • Inglewood, CA
  • onsite
  • Contract / Temporary to Hire
  • 25.00 - 30.00 USD / Hourly
  • <p>We are seeking a skilled and detail-oriented <strong>RF Test Technician</strong> to join our dynamic team. In this role, you will be responsible for developing and performing testing solutions for RF products, supporting product development from concept through manufacturing release. Additionally, you will play a critical role in product development evaluations and final product characterization testing, collaborating closely with the development team to ensure product quality and performance. If you are passionate about RF technology, have hands-on experience with testing equipment, and thrive in fast-paced environments, we encourage you to apply and become a vital contributor to our innovative projects.</p><p><br></p><p>Responsibilities:</p><ul><li>Collaborate with product design engineers and operations teams to support product development and testing processes.</li><li>Identify, recommend, and deploy appropriate test resources, methodologies, and technologies.</li><li>Assemble test circuits to measure and analyze electrical parameters of RF products.</li><li>Conduct tests, troubleshoot, update, and repair printed circuit boards using test stations, soldering tools, and related equipment.</li><li>Assist in the assembly and functional testing of RF components during the manufacturing phase.</li><li>Apply basic statistical tools (e.g., charts, histograms, cause-and-effect diagrams) to evaluate electrical test data, detect variability, and contribute to problem-resolution processes.</li></ul>
  • 2025-10-16T20:04:34Z
Sr Service Desk Technician
  • Jersey City, NJ
  • onsite
  • Permanent
  • 65000.00 - 100000.00 USD / Yearly
  • <p>Our client is seeking a <strong>Senior Service Desk Technician</strong> to provide advanced technical support, mentor junior analysts, and ensure efficient incident management. This role focuses on <strong>customer service excellence, problem resolution, and continuous improvement </strong>within the IT environment.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><p><strong>Advanced Support</strong> – Troubleshoot complex IT issues related to hardware, software, and networks, serving as an escalation point. Maintain and improve documentation for support processes.</p><p><strong>Customer Service</strong> – Engage professionally with end users, ensuring clear and timely communication on issue resolutions. Share best practices for handling complex cases.</p><p><strong>Reporting & Documentation</strong> – Track service desk metrics, generate performance reports, and document resolutions for knowledge transfer and process optimization.</p><p><strong>Continuous Learning</strong> – Stay updated on emerging technologies and share insights with the team to drive innovation and efficiency.</p>
  • 2025-10-02T14:58:47Z
Deployment Technician
  • Charlotte, NC
  • onsite
  • Temporary
  • 22.00 - 28.00 USD / Hourly
  • <p><strong>Overview:</strong></p><p>Robert Half is building a candidate pipeline for IT Deployment Technicians to support upcoming large-scale hardware refreshes and rollout projects.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Perform imaging, deployment, and configuration of desktops and laptops</li><li>Support hardware inventory tracking and asset management</li><li>Assist users during cutovers and post-deployment troubleshooting</li><li>Maintain accurate records of equipment and serial numbers</li></ul>
  • 2025-10-13T13:58:56Z
Tech Line Specialist
  • Russell Point, OH
  • onsite
  • Temporary
  • 25.00 - 28.00 USD / Hourly
  • <p><strong>Job Title: Line Support Technician</strong></p><p> <strong>Location:</strong> Russell Point, OH | Onsite</p><p> <strong>Work Type:</strong> Contract | 25 weeks </p><p><br></p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking a <strong>Line Support Technician</strong> to join our onsite team in Russell Point, OH. This role is critical to maintaining the stability and performance of Tier I Production Critical Line Applications and equipment. The ideal candidate will follow documented processes to restore normal operations or escalate issues to the appropriate support teams when necessary.</p><p>e<strong>Key Responsibilities</strong></p><ul><li>Provide plant floor client and end-user desktop application and network support for all Tier I computer systems.</li><li>Collaborate with plant floor users to understand production line processes and customer needs.</li><li>Support technology upgrades and implementations of Tier I computer systems.</li><li>Monitor and respond to alerts from various monitoring systems related to Tier I computer systems.</li><li>Communicate effectively with IT management for updates, direction, and escalation.</li><li>Assist with policy enforcement and execution of established IT processes and procedures.</li><li>Engage with external suppliers to stay informed on evolving technologies and their potential application.</li></ul>
  • 2025-09-22T20:08:59Z
IT Support Technician
  • Bellevue, WA
  • onsite
  • Temporary
  • 27.00 - 33.00 USD / Hourly
  • <p>Robert Half is seeking an experienced IT Support Specialist to join our team and provide high-quality technical support a client located in Bellevue, Washington. This role focuses on resolving Tier 1-level tickets quickly and efficiently, primarily involving laptop issues, application access, and Slack-related support. The ideal candidate will have strong customer service skills, the ability to troubleshoot across Windows and Mac environments, and experience working within ticketing systems.</p><p><br></p><p><strong>Duration: </strong>6-month contract</p><p><strong>Location: </strong>100% Onsite in Bellevue, Washington</p><p><strong>Pay rate:</strong> up to $33/hourly</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond to and resolve quick-resolution IT tickets.</li><li>Troubleshoot laptop and desktop issues (Windows 11, MacOS).</li><li>Respond to Slack messages and provide real-time support to end users.</li><li>Manage application access requests and permission-related issues.</li><li>Support Zoom, Slack, Microsoft 365 Suite, and other collaboration tools.</li><li>Document all work within ticketing systems (Jira, Zendesk, ServiceNow).</li><li>Escalate complex issues to higher-level support teams when needed.</li><li>Perform root cause analysis to prevent recurring issues.</li><li>Collaborate with team members to ensure seamless IT service delivery.</li><li>Provide excellent customer service and diffuse difficult situations professionally.</li></ul>
  • 2025-10-14T15:59:13Z
Service Desk Tech 1
  • Cedar Rapids, IA
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a Service Desk Technician to provide exceptional first-level technical support to end-users in Cedar Rapids, Iowa. This long-term contract position involves troubleshooting hardware, software, and networking issues while ensuring timely resolution and excellent customer service. If you have strong attention to detail and technical expertise, this is a great opportunity to contribute to a dynamic team environment.<br><br>Responsibilities:<br>• Deliver prompt and attentive first-level support for hardware, software, and mobile devices.<br>• Manage service desk tickets and ensure accurate documentation of issues and resolutions.<br>• Install, configure, and troubleshoot Windows operating systems and Microsoft Office 365 applications.<br>• Build workstations and laptops, handle hardware replacements, and perform PC reimaging and driver installations.<br>• Provide technical support for conference room equipment and technologies.<br>• Collaborate with team members to identify and address recurring or complex technical issues.<br>• Use basic networking tools to diagnose and resolve connectivity and performance problems.<br>• Maintain security protocols to protect company systems and data.<br>• Offer courteous and responsive assistance to users, especially during high-pressure situations.
  • 2025-10-13T16:58:49Z
Sr. IT Support Analyst
  • Atlanta, GA
  • onsite
  • Permanent
  • 60000.00 - 73000.00 USD / Yearly
  • We are looking for a skilled Sr. IT Support Analyst to join our team in Atlanta, Georgia. In this role, you will provide Tier I and II technical support, ensuring smooth IT operations and resolving complex issues efficiently. Your expertise in troubleshooting, networking, and system management will be instrumental in maintaining a robust IT environment.<br><br>Responsibilities:<br>• Provide Tier I and II technical support to resolve hardware, software, and network-related issues.<br>• Manage and maintain Active Directory, ensuring proper configuration and access control.<br>• Troubleshoot networking equipment, including routers, switches, and wireless systems such as Cisco and Meraki.<br>• Install and configure Windows operating systems and Microsoft Office applications.<br>• Apply Microsoft Open Database Connectivity (ODBC) for SQL Server to support database operations.<br>• Diagnose and repair computer hardware issues, including monitors, printers, and desktop software.<br>• Develop and implement IT policies to enhance system security and efficiency.<br>• Collaborate with users to provide clear communication and excellent customer service.<br>• Work independently with minimal supervision, prioritizing tasks effectively.<br>• Utilize ServiceNow for tracking and managing service desk tickets.
  • 2025-10-13T13:13:42Z
Dispatcher
  • Newport News, VA
  • onsite
  • Temporary
  • 19.95 - 23.10 USD / Hourly
  • We are looking for an experienced Dispatcher to join our team on a long-term contract basis in Newport News, Virginia. In this role, you will manage service calls, coordinate technician schedules, and ensure customer needs are addressed efficiently and professionally. This position requires strong organizational skills, excellent communication abilities, and a commitment to maintaining high standards of customer service.<br><br>Responsibilities:<br>• Receive and dispatch service calls, ensuring a maximum two-hour response time and scheduling all requests within 24 hours.<br>• Conduct end-of-day follow-ups with customers regarding unscheduled service requests.<br>• Collaborate with the sales team to coordinate technician schedules for surveys related to potential new business.<br>• Create and manage work orders, verifying customer information and ensuring accurate cost coding for billing purposes.<br>• Maintain ongoing communication with customers, providing updates on technician status and addressing concerns promptly.<br>• Monitor technician locations during working hours and keep the dispatch board updated regularly.<br>• Schedule service and warranty/start-up requests, assigning technicians based on call specifics, skill level, and urgency.<br>• Follow up on unresolved items, such as rescheduling, to ensure timely resolution.<br>• Perform weekly reviews of open calls and validate that all calls are assigned and scheduled appropriately.<br>• Update customer portals as needed and take immediate action to resolve any customer concerns, involving other team members or supervisors when required.
  • 2025-10-09T17:04:21Z
AGILE APPLICATIONS DEVELOPMENT TECHNICAL LEAD -Weekly HYBRID
  • Des Moines, IA
  • onsite
  • Permanent
  • 125000.00 - 145000.00 USD / Yearly
  • <p>AGILE APPLICATIONS DEVELOPMENT TECHNICAL LEAD ( PERMANENT / Direct Hire ) </p><p>LOCATION: DES MOINES IOWA Hybrid in office weekly 2 days / week</p><p>Permanent Hire * NO sponsorship can be provided – NO F1, OPT, or H1b visa. </p><p><br></p><p>TECH LEAD opportunities like this are rare! Get the best of both worlds: Get the chance to keep your tech skills current but also have input on the technical direction and on Agile projects as a Technical Lead on this team! You will be hands on technical in a mid sized environment where you can make suggestions and be heard! We are looking for an Innovative Technical leader who can build out their own team and develop solutions to take this company into the next era ! </p><p><br></p><p>***For immediate and confidential consideration on this Direct Applications Development Technical Lead position, it is best to contact me directly, Carrie Danger, SVP Permanent Placement Team - email resume CONFIDENTIALLY & directly to me. You can find my email address / contact Information on my LinkedIN profile. Or you can ONE CLICK APPLY Specifically to this posting.</p><p><br></p><p>WHAT YOU WILL BE DOING IN THIS AGILE APPLICATIONS DEVELOPMENT TECHNICAL LEAD :  </p><p>·    Will be leading in this Agile environment where you'll get to work on a wide range of projects and won't be silo'ed! .</p><p>·    Lead technical projects</p><p>·    Improve Agile processes with deployment processes,</p><p>·    Work on .NET solutions, keep developers accountable for moving project tasks & stories forward</p><p>·    Lead Tech Modernization projects </p><p>·    Mentor more junior developers!</p><p>·    You will work in a small sized team environment where you will get to develop on challenging projects, and be surrounded by Innovative developers who have a fun, collaborative, and productive team dynamic and culture! </p><p>WHAT SKILLS YOU WILL NEED: </p><p>•   Experience Leading projects and the ability to lead technical projects and build technical credibility with developers</p><p><br></p><p>•  Agile experience</p><p><br></p><p>•   Previous Hands on Experience Software & Application Development</p><p><br></p><p>•   CI/CD Pipeline experience</p><p><br></p><p>•   2 year or 4 year degree is Preferred (Prefer Computer Science or similar)</p><p><br></p><p>This is a permanent position with one of our local client companies. Full time direct hire position- AGILE APPLICATIONS DEVELOPMENT TECHNICAL LEAD  up to 145K plus bonus. For immediate and confidential consideration on this Permanent hire position, please contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at Office: 515-259-6087 or Cell: 515-991-0863, Email resume confidentially to Carrie Danger * My email address is on my LinkedIN page. OR you can ONE CLICK APPLY to this posting. Please be assured your resume will not be submitted to any client companies without your direct permission! </p>
  • 2025-09-17T22:44:08Z
Tech Lead - DevSecOps
  • Sun Prairie, WI
  • remote
  • Temporary
  • 57.00 - 66.00 USD / Hourly
  • We are looking for a highly skilled Technical Lead specializing in DevSecOps platforms to join our team in Sun Prairie, Wisconsin. This long-term contract role requires a strategic thinker who can design, implement, and manage secure and scalable platforms while fostering collaboration across teams. The ideal candidate will take ownership of guiding technical solutions, ensuring compliance, and driving innovation in security practices throughout the software development lifecycle.<br><br>Responsibilities:<br>• Design and architect DevSecOps platforms to meet organizational requirements for performance, scalability, and security.<br>• Integrate and manage a suite of DevSecOps tools, including CI/CD pipelines, automated testing, and security scanning solutions.<br>• Establish automated reporting mechanisms to monitor platform utilization and ensure alignment with DevOps maturity and security standards.<br>• Develop and enforce policies and best practices to maintain compliance with industry regulations and organizational security goals.<br>• Provide leadership and mentorship to a global team of engineers, fostering collaboration and continuous development.<br>• Collaborate with cross-functional teams to align security practices with business objectives and operational needs.<br>• Monitor platform activity, identify anomalies, and lead incident response efforts to mitigate risks.<br>• Conduct technology evaluations and implement re-engineering strategies to support ongoing platform improvements.<br>• Promote a culture of innovation and continuous learning through training and technical guidance.<br>• Ensure alignment of DevSecOps practices with agile methodologies and organizational goals.
  • 2025-10-21T18:48:57Z
Sr. Tech Support
  • Hawthorne, CA
  • onsite
  • Temporary
  • 45.00 - 47.00 USD / Hourly
  • We are looking for a highly skilled Sr. Tech Support specialist to join our team in Hawthorne, California. This long-term contract role requires a detail-oriented and experienced individual to provide advanced technical support and ensure seamless IT operations in a hybrid cloud environment. The position involves onsite support, addressing complex technical issues, and maintaining user satisfaction through excellent communication and problem-solving skills.<br><br>Responsibilities:<br>• Deliver onsite technical support five days a week, providing coverage for 8-hour shifts.<br>• Troubleshoot and resolve complex Tier 3 technical issues, primarily on PCs, with some Mac support, including connectivity to cloud services and Microsoft tenants.<br>• Manage and maintain security policies and device configuration using Intune.<br>• Oversee user onboarding and offboarding processes through EntraID.<br>• Provide expertise in Microsoft technologies, such as Office 365, SharePoint, Exchange, and Intune, to support business operations.<br>• Collaborate with team members to ensure optimal functionality of network components, including switches and firewalls, with a preference for experience in Ubiquiti systems.<br>• Apply a solid understanding of networking fundamentals, including subnetting and network architecture, to address connectivity challenges.<br>• Communicate effectively with users and team members, both verbally and in writing, to deliver excellent customer service.<br>• Ensure adherence to best practices and avoid testing in live production environments.<br>• Maintain consistent support throughout the contract period, ensuring continuity and high-quality service delivery.
  • 2025-09-30T17:49:05Z
Administrative Assistant
  • Kailua, HI
  • onsite
  • Permanent
  • 19.23 - 24.04 USD / Hourly
  • <p><strong>Administrative Assistant</strong></p><p>We are currently seeking a talented individual for a key opportunity with one of our partner companies. If you thrive in a fast-paced environment, enjoy engaging with both internal and external stakeholders, and posses outstanding organizational skills, this role might be ideal for you! Below are the primary responsibilities for the administrative assistant:</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Reception and Communication</strong>: Answer phones and warmly greet customers, technicians, and vendors, ensuring a professional and pleasant interaction.</p><p><strong>Scheduling Support</strong>: Log and process trouble calls while providing detailed information to the operations department for efficient scheduling.</p><p><strong>Technician Coordination</strong>: Proactively relay work assignments to technicians throughout the day to maintain seamless operational flow.</p><p><strong>File and Document Management</strong>: Assist in the creation and maintenance of both electronic and hard copy filing systems. This includes scanning documents and organizing them into electronic filing systems.</p><p><strong>Data Entry</strong>: Accurately input data into various internal computer systems to uphold information integrity.</p><p><strong>Office Administration</strong>: Manage front office duties such as ordering supplies, liaising between departments, and identifying support needs across various teams.</p><p><strong>Document Writing and Editing</strong>: Draft and edit a range of materials, including letters, memos, emails, reports, and other correspondence.</p><p><strong>Desired Skills and Attributes: </strong>Strong organizational capabilities and attention to detail.</p>
  • 2025-09-29T23:33:56Z
Help Desk Analyst III - escalation support
  • Salt Lake City, UT
  • remote
  • Permanent
  • 60000.00 - 80000.00 USD / Yearly
  • Overview: The Escalated Support Technician is responsible for ensuring employees, faculty, and partners have the necessary tech tools and support. Acting as a senior resource within the IT Support team, this role handles advanced user issues, mentors entry level team members, and collaborates across IT to resolve escalated concerns. Primary Responsibilities: Provide Tier 3 support and manage escalations. Assist with problem resolution alongside other IT specialists. Mentor and guide User Support team members. Ensure a deep understanding of the organization’s software systems. Participate in 24/7 on-call rotations. Collaborate with Managed Service Providers for data requests. Manage data backup, recovery, and cloud-based communication tools. Additional Duties: Contribute to data governance and change management processes. Stay updated on emerging software tools and features. Qualifications: Associate’s degree in computer science or related field (or equivalent experience). 5+ years of detail oriented technical support experience. Expertise in Microsoft Active Directory, multifactor authentication, and end-user security (Apple environment). Familiar with managing macOS, Windows, Office Suite, and browsers. Experience with network fundamentals, VPNs, VoIP systems, and cloud app management. Proficiency with software deployment tools (e.g., JAMF) and ticketing systems. Experience administering Jira or similar tools Who You Are: You bring strong technical skills, a customer-focused mindset, and a willingness to learn. Your ability to troubleshoot collaboratively and mentor others makes you a great asset to the team.
  • 2025-10-09T16:14:29Z
IT Support Technician
  • Savannah, GA
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • <p>We’re seeking a skilled IT Support Technician to join our team in Savannah, Georgia. In this contract-to-hire role, you’ll provide advanced technical support, manage IT systems, and ensure smooth operations.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Resolve escalated technical issues.</li><li>Troubleshoot hardware, software, and network problems.</li><li>Maintain IT infrastructure, including servers and network devices.</li><li>Install and upgrade systems, software, and hardware.</li><li>Monitor performance and apply updates, patches, and security measures.</li><li>Support cloud-based backup solutions.</li><li>Document IT processes and configurations.</li><li>Collaborate with IT teams for efficient service delivery.</li><li>Provide excellent customer service and client communication.</li></ul><p><br></p>
  • 2025-09-24T15:14:04Z
Technology Help Desk Supervisor
  • Grand Island, NE
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • <p>We are looking for an experienced Technology Help Desk Supervisor to lead and support our help desk team in Grand Island, Nebraska. This role requires a confident and proactive leader who can oversee daily operations, guide a team of technicians, and ensure exceptional customer service. The ideal candidate will have prior experience managing help desk operations and a strong technical background. Please apply now, call 319-362-8606, or for immediate response email your resume direct to myself: Shawn M Troy - Technology Practice Director with Robert Half (additional contact information is on LinkedIn).</p><p><br></p><p><strong>Having experience managing or supervising a help desk is very important. Must have experience with Help Desk flows and basic ITIL knowledge. Some light travel will be required to stay in touch with the team. Onsite 5 days a week!! </strong></p><p><br></p><p>Responsibilities:</p><p>• Oversee the day-to-day activities of the help desk team, ensuring efficient workflows and prompt issue resolution.</p><p>• Manage Tier 1 and Tier 2 incidents, guaranteeing timely and effective problem-solving.</p><p>• Streamline support processes to improve operational efficiency and enhance customer satisfaction.</p><p>• Provide mentorship, training, and guidance to help desk staff to encourage growth and development.</p><p>• Monitor team performance, delivering constructive feedback to maintain high standards.</p><p>• Apply expertise in technologies such as Active Directory, Citrix, and computer hardware to support team operations.</p><p>• Collaborate with other departments to align help desk support strategies with organizational goals.</p><p>• Stay informed about industry trends and incorporate best practices into help desk operations.</p><p>• Develop and execute strategies to improve the overall effectiveness of the help desk.</p><p>• Travel occasionally to maintain strong connections with team members across locations.</p>
  • 2025-10-16T14:23:54Z
Help Desk Analyst II
  • Syracuse, NY
  • onsite
  • Contract / Temporary to Hire
  • 26.00 - 30.00 USD / Hourly
  • We are looking for a skilled Help Desk Analyst II to join our team in Syracuse, New York. In this Contract-to-Permanent position, you will play a critical role in providing technical support, troubleshooting hardware and software issues, and ensuring seamless operations for end-users. This opportunity is ideal for individuals with a strong IT background and a passion for delivering excellent customer service.<br><br>Responsibilities:<br>• Deploy and configure PCs for new employees and system refresh projects.<br>• Maintain and manage the organization's IT asset inventory to ensure accuracy and compliance.<br>• Install, configure, and repair computer hardware and software to meet operational needs.<br>• Provide step-by-step guidance and support to users to resolve technical issues efficiently.<br>• Escalate complex technical problems to the appropriate team or higher-level support when necessary.<br>• Monitor and identify recurring technical issues, reporting them to the IT team for resolution.<br>• Troubleshoot and document user workstation issues in a fast-paced environment.<br>• Develop and maintain user-friendly system application procedures and documentation for employees and management.
  • 2025-10-17T14:19:07Z
Help Desk Analyst
  • Waycross, GA
  • onsite
  • Contract / Temporary to Hire
  • 12.66 - 14.66 USD / Hourly
  • <p>Join our team in Waycross, Georgia, as a dedicated Help Desk Analyst and be the first point of contact for resolving IT challenges! In this role, you'll be instrumental in providing first-line technical support, diagnosing a wide range of IT issues, and ensuring our users get back to work quickly. If you possess a solid understanding of computer systems, exceptional communication skills, and a passion for delivering top-notch technical assistance, we want to hear from you</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Be the first point of contact, providing timely technical assistance to end-users via phone, email, and chat.</li><li>Diagnose and resolve hardware, software, and network issues efficiently.</li><li>Meticulously log and track all support requests within our ticketing system.</li><li>Empower users with solutions for software installations, password resets, and other common IT inquiries.</li><li>Ensure seamless escalation of complex issues to specialized IT teams.</li><li>Contribute to our knowledge base by documenting technical challenges and their resolutions.</li><li>Proactively follow up with users to confirm successful issue resolution and satisfaction.</li><li>Stay informed on the latest IT policies and security best practices to provide informed support.</li><li>Leverage your expertise in Microsoft Windows, Mac Computers, Cisco Technologies, and Active Directory to troubleshoot and resolve technical problems.</li><li>Utilize your skills in Citrix Technologies, Computer Hardware, and Microsoft to deliver effective and efficient support.</li></ul>
  • 2025-10-15T20:14:23Z
Help Desk Technician
  • Fort Lauderdale, FL
  • onsite
  • Temporary
  • - USD / Hourly
  • <p>We are seeking a skilled and customer-focused Service Desk Technician to join our IT support team. The ideal candidate will have experience in remote troubleshooting, Windows 11, Azure AD, and Entra. The Service Desk Technician will be responsible for providing technical assistance and support to end-users, ensuring timely resolution of issues and maintaining high levels of customer satisfaction.</p><p> </p><p>Key Responsibilities:</p><ul><li>Provide remote troubleshooting and technical support to end-users for hardware, software, and network issues.</li><li>Assist users with Windows 11 installation, configuration, and maintenance.</li><li>Manage and support user accounts and access through Azure Active Directory (Azure AD).</li><li>Utilize Entra for identity and access management tasks.</li><li>Respond to service desk tickets, emails, and calls promptly and professionally.</li><li>Document issues, resolutions, and maintain accurate records of support activities.</li><li>Collaborate with other IT team members to resolve complex issues and improve service delivery.</li><li>Educate end-users on best practices for utilizing IT resources and tools.</li><li>Maintain up-to-date knowledge of emerging technologies and best practices in IT support.</li></ul><p><br></p>
  • 2025-10-09T14:34:04Z
Help Desk Analyst
  • Hamilton Township, NJ
  • onsite
  • Permanent
  • 50000.00 - 55000.00 USD / Yearly
  • We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently.<br><br>Responsibilities:<br><br>• Diagnosing and resolving hardware, software, and network issues to provide break/fix support<br>• Performing basic Active Directory tasks including password resets and permission updates<br>• Assisting with basic VM troubleshooting and resetting virtual machines<br>• Providing hands-on support to resolve technical problems efficiently<br>• Supporting and training users on IT-related issues and best practices<br>• Maintaining records of system configurations, troubleshooting steps, and IT procedures<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support<br>• Managing computer hardware and configuration management<br>• Deploying and maintaining Mac Computers and other devices.
  • 2025-10-13T16:58:49Z
Systems Administrator
  • Des Moines, IA
  • onsite
  • Permanent
  • 90000.00 - 100000.00 USD / Yearly
  • <p>SYSTEMS ADMINISTRATOR / NETWORK ENGINEER </p><p>LOCATION: AMES IOWA AREA **ONSITE ! THIS CANNOT BE REMOTE ONSITE EVERY DAY </p><p>SALARY: UP TO $95K</p><p><br></p><p>DIRECT HIRE PERMANENT (Direct Hire PERM) IMMEDIATE HIRE! PERMANENT POSITION WITH BENEFITS IMMEDIATELY INCLUDING IMMEDIATE HEALTH INSURANCE. THIS ISN’T A CONTRACT POSITION.</p><p>This is a Permanent Direct Hire SYSTEMS ADMINISTRATOR / NETWORK ENGINEER position with one of our TECH BASED clients in the Des Moines area up to upper $95K depending on years of experience.   </p><p>**For immediate consideration, it is best to call me directly or message me on LinkedIn, Carrie Danger, SVP, Technology Permanent Placement - Iowa & Nebraska Region at 515-259-6087, AND e-mail resume confidentially to Carrie Danger – My DIRECT email address is on LinkedIn.</p><p><br></p><p>WHAT YOU WILL NEED: </p><p>·    MS Intune, or SCCM for application deployment. </p><p>·   Azure AD </p><p> ·   Automation Powershell</p><p>·    Deploy standard Windows desktop images and Support all peripheral support.</p><p>·    O365 Manages Office 365 in a cloud environment</p><p>·    Systems Administration</p><p>·    Networking – Cisco Routers & Switches experience – looking for Hardware experience ·    </p><p>·    Troubleshoot advanced endpoint issues</p><p>·    Hardware support </p><p>·    Improve Security, service delivery, user experience, and device management processes. </p><p><br></p><p>Opportunity to build your support skills, and without micro-management, an opportunity to be a valued contributor in a small sized team in mid sized IT team. This LOCATION: AMES IOWA AREA **ONSITE ! THIS CANNOT BE REMOTE ENGINEER (Permanent Position) exists within a small to mid sized team of a stable company!  **For immediate consideration, it is best to call me directly or message me on LinkedIn, Carrie Danger, SVP, Technology Permanent Placement - Iowa & Nebraska Region at 515-259-6087, AND e-mail resume confidentially to Carrie Danger – My DIRECT email address is on LinkedIn.</p><p><br></p><p>Full-time salaried position up to $100K. Referral bonuses paid upon placement of the referral! Full time direct hire DESKTOP ENGINEER / DESKTOP SUPPORT ENGINEER position up to $100K. If you are interested, confidentially inquire for more details.</p>
  • 2025-09-26T18:24:09Z
Help Desk Analyst
  • Roswell, GA
  • remote
  • Permanent
  • 45000.00 - 65000.00 USD / Yearly
  • We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role involves troubleshooting hardware, software, and network systems while ensuring smooth operations across various platforms. Join our team in Roswell, Georgia, to enhance user experience and contribute to the organization's IT success.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to computer hardware, software, and network systems.<br>• Provide support for Android devices, Apple products, and Mac computers.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Perform configuration management and ensure proper system deployments.<br>• Collaborate with teams to troubleshoot and resolve Cisco and Citrix technology-related challenges.<br>• Install, upgrade, and maintain software applications across various platforms.<br>• Deliver excellent customer service by responding promptly to help desk inquiries.<br>• Document solutions and maintain accurate records of technical support activities.<br>• Ensure system security and compliance with organizational IT policies.<br>• Assist in the implementation of new technologies and system upgrades.
  • 2025-10-07T14:28:49Z
Software Engineer
  • Dublin, OH
  • onsite
  • Permanent
  • 125000.00 - 150000.00 USD / Yearly
  • <p>We are looking for a highly skilled Sr. Software Engineer to join our dynamic team in Hilliard, Ohio. In this role, you will leverage your technical expertise to develop innovative software solutions and lead engineering teams through complex projects. If you have a passion for problem-solving and staying ahead of emerging technologies, this is the perfect opportunity to make a meaningful impact in the tech industry.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement advanced software solutions across diverse projects, ensuring high-quality outcomes.</p><p>• Lead and mentor engineering teams, providing guidance and technical expertise throughout all stages of development.</p><p>• Build and maintain scalable applications, APIs, and database models to meet business needs.</p><p>• Collaborate with product managers, UX designers, and business stakeholders to gather and refine project requirements.</p><p>• Manage software deployments and provide post-release support to ensure smooth operation.</p><p>• Recommend and implement process improvements to enhance productivity and software quality.</p><p>• Conduct thorough code reviews and approve changes to ensure adherence to best practices.</p><p>• Evaluate team performance and foster growth through constructive feedback.</p><p>• Stay updated on emerging technologies and industry trends to drive innovation.</p><p>• Assess and select appropriate frameworks, technologies, platforms, and tools for project success.</p>
  • 2025-10-13T17:29:04Z
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