<p>We are seeking a Genesys Cloud Architect / Sr Telecom Engineer. </p><p><br></p><p>The Genesys Cloud Architect / Sr Telecom Engineer is a senior technical leader responsible for the design, optimization, and long-term strategy of the Genesys Cloud CX platform. This role combines architectural ownership with hands-on engineering, ensuring a reliable, scalable, and high‑performing contact center environment.</p><p>Key Responsibilities</p><p>Lead the end-to-end architecture of Genesys Cloud CX, including voice, digital channels, routing, integrations, and analytics.</p><p>Develop and maintain roadmap, standards, and best practices for platform design and evolution.</p><p>Configure, administer, and optimize Genesys Cloud, including IVR, routing, and self-service workflows.</p><p>Build and manage API integrations with internal and third‑party systems.</p><p>Serve as Tier 3 escalation for complex incidents and participate in on-call rotations.</p><p>Govern platform changes to ensure security, compliance, and alignment with IT standards.</p><p>Partner with business and technical teams to translate experience goals into scalable solutions.</p><p>Maintain documentation and mentor engineering teams on platform best practices.</p><p>Other duties as needed</p><p><br></p>
<p>We’re hiring an Azure Engineer to architect, deploy, and support cloud infrastructure using Microsoft Azure. This role works across networking, automation, identity, security, and cloud-native services.</p><p><strong>What You’ll Do:</strong></p><ul><li>Build and maintain Azure infrastructure (VMs, functions, storage, networking)</li><li>Implement Azure AD, conditional access, and identity governance</li><li>Manage cloud networking (VNets, firewalls, NSGs, ExpressRoute/VPN)</li><li>Automate deployments using ARM/Bicep/Terraform/PowerShell</li><li>Monitor performance, reliability, and cost optimization</li><li>Support Azure security posture and compliance</li><li>Migrate workloads from on‑prem to Azure</li></ul><p><br></p>
<p>We are looking for a skilled Desktop Support Analyst to join our team in Northlake, Texas. This long-term contract position involves providing technical assistance and support to ensure smooth operation of hardware, software, and specialized systems within a manufacturing environment. The role requires a proactive individual who excels at troubleshooting, customer service, and adapting to a fast-paced workplace.</p><p><br></p><p><strong>Title: Desktop Support </strong></p><p><strong>Location: Northlake, Tx </strong></p><p><strong>Duration: 2-3 months contract </strong></p><p><strong>Pay: $25-30 per hour</strong></p><p> </p><p><br></p><p>Responsibilities:</p><p>• Deliver comprehensive hardware and software support for devices such as PCs, laptops, printers, and iPads used in a manufacturing setting.</p><p>• Manage equipment setups, relocations, and onboarding processes for new users while handling peripheral procurement.</p><p>• Image and reimage devices efficiently using specialized tools and systems.</p><p>• Provide technical assistance for Microsoft 365 applications, including Outlook, Teams, and Excel.</p><p>• Support proprietary manufacturing systems, with training provided for specific applications.</p><p>• Ensure adherence to safety protocols, including wearing appropriate gear like lab coats, safety shoes, and hair or beard nets when on the production floor.</p><p>• Respond promptly to technical issues, demonstrating strong problem-solving skills and prioritizing customer satisfaction.</p><p>• Collaborate effectively with end users to address technical concerns while maintaining a high level of professionalism.</p><p>• Troubleshoot hardware and software problems, ensuring minimal disruption to operations.</p><p>• Maintain a detailed inventory of devices and peripherals while ensuring timely updates and replacements.</p>
<p>The IT Operations Manager oversees the organization’s day‑to‑day technology operations and serves as the primary liaison between staff and external IT service providers. This position ensures reliable performance of IT systems, administrative tools, communication platforms, and ticketing software. The role emphasizes coordination, planning, data oversight, and user support with knowledge of technical infrastructure work.</p><p><br></p><p><strong>POSITION: IT OPERATIONS MANAGER</strong></p><p><strong>LOCATION: FORT WORTH, TEXAS</strong></p><p><strong>DURATION: 3-6 MONTH CONTRACT TO PERMANENT</strong></p><p><strong>SALARY: $75-$80K</strong></p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Oversee communications, requests, and issue resolution with the managed IT service provider.</li><li>Coordinate with third‑party software vendors for ticketing systems, administrative platforms, and other operational tools.</li><li>Monitor data storage processes, backups, user access controls, and recovery procedures in partnership with external IT vendors.</li><li>Provide staff with basic troubleshooting, onboarding support, and day‑to‑day technology assistance.</li><li>Maintain documentation for systems, workflows, and vendor-supported processes to ensure organizational continuity.</li><li>Support security practices such as password management protocols, privacy requirements, and general system safeguards.</li><li>Assist leadership with technology upgrades, tool evaluations, and budget planning related to IT needs.</li></ul><p><br></p><p><br></p>
We are looking for a skilled Desktop Support specialist to join our team on a long-term contract basis in Oak Brook, Illinois. The ideal candidate will play a critical role in ensuring smooth operation and maintenance of desktop systems, contributing to the efficiency of our IT infrastructure. This position offers an excellent opportunity to work with cutting-edge technologies and deliver top-tier support in a dynamic environment.<br><br>Responsibilities:<br>• Provide technical assistance to end-users by resolving hardware and software issues.<br>• Perform desktop imaging and ensure proper setup and configuration of workstations.<br>• Troubleshoot and repair workstation hardware to maintain optimal functionality.<br>• Install, configure, and support Microsoft Office 365 applications.<br>• Manage and maintain systems running Microsoft Windows 10, ensuring reliability and security.<br>• Collaborate with team members to identify and implement improvements for IT processes.<br>• Document technical procedures and resolutions to enhance support efficiency.<br>• Offer proactive solutions to prevent recurring technical issues.<br>• Monitor system performance and address any concerns promptly.<br>• Maintain inventory of hardware components and ensure proper allocation.
<p>We are looking for a skilled Desktop Support Analyst to join our team in Berkeley, California. This Desktop Support A contract position requiring proactive problem-solving skills and a solid understanding of desktop and mobile support operations. The ideal Desktop Support candidate will possess technical expertise and the ability to provide exceptional service across multiple sites. This Desktop Support Role is a contract position and is onsite in Berkeley. Some travel will be required to various sites around Berkeley. </p><p><br></p><p>Responsibilities:</p><p>• Deliver desktop support services across various locations, ensuring timely resolution of technical issues.</p><p>• Manage and troubleshoot mobile devices, including administration and configuration.</p><p>• Utilize tools such as Fresh Service and Intune to effectively address service tickets and maintain system functionality.</p><p>• Diagnose and resolve hardware, software, and network problems for end-users.</p><p>• Maintain user accounts and permissions within Active Directory.</p><p>• Monitor and manage cloud-based domains to ensure seamless performance.</p><p>• Provide guidance and technical assistance to users on Microsoft Windows 10 and related software.</p><p>• Document and track service requests using a ticketing system to ensure efficient workflow.</p><p>• Collaborate with team members to implement solutions and improve processes.</p><p>• Ensure all systems are up-to-date and compliant with organizational standards.</p>
<p>Are you passionate about next-generation data engineering, AI, and modern cloud technologies? Our company is seeking an innovative and driven Snowflake Solutions Engineer to join our IT team in a fully remote capacity. In this role, you will lead the design and implementation of advanced Snowflake-native applications and AI-powered data solutions, creating measurable business impact utilizing Snowflake’s latest platform features. This is an exceptional opportunity to work at the forefront of data, leveraging Streamlit, Cortex AI, and emerging Snowflake technologies.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Snowflake Native Application Development (30%)</strong></p><ul><li>Design and build interactive data applications using Snowflake Streamlit to enable intuitive, self-service analytics and operational workflows for business users.</li><li>Develop reusable frameworks and component libraries for rapid application delivery.</li><li>Integrate Snowflake Native Apps and third-party marketplace applications to continuously extend platform capabilities.</li><li>Create custom UDFs and stored procedures to support advanced business logic.</li></ul><p><strong>Data Architecture and Modern Platform Design (30%)</strong></p><ul><li>Develop cutting-edge data architecture solutions spanning data warehousing, data lakes, and lakehouse approaches.</li><li>Implement medallion (bronze-silver-gold) patterns to maintain data quality and governance.</li><li>Recommend optimal architecture patterns for structured analytics, semi-structured data, and AI/ML workloads.</li><li>Establish best practices for data organization, storage optimization, and query performance.</li></ul><p><strong>AI & Advanced Analytics Collaboration (15%)</strong></p><ul><li>Partner with AI/data science teams to support and enhance Snowflake-based AI workloads.</li><li>Enable implementation of Snowflake Cortex AI features for practical business cases.</li><li>Guide data access and feature engineering for ML model requirements.</li><li>Contribute platform expertise to AI proof-of-concept initiatives.</li></ul><p><strong>Security, Governance, & Technical Leadership (15%)</strong></p><ul><li>Design and implement RBAC hierarchies, enforcing least privilege principles.</li><li>Define security best practices including network policies and encryption; implement row/column security and data masking.</li><li>Apply tag-based policies for advanced governance.</li><li>Monitor and optimize application performance, cost, and user experience.</li><li>Lead architectural discussions, create technical documentation, and share best practices.</li></ul><p><br></p>
Position: IT Infrastructure Team Lead<br>Location: Grand Island, NE - onsite<br>Salary: $70,000 - 85,000 base annual salary + excellent full benefits<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>IT Infrastructure Team Lead – High‑Impact, Growth‑Focused Role<br>Step into a leadership role where you’ll guide core infrastructure operations and shape a secure, high‑performing technology environment. As the IT Infrastructure Team Lead, you’ll oversee servers, storage, networking, virtualization, and security systems—while mentoring a talented technical team and driving continuous improvement.<br><br>Join an organization where your leaders will support you and NOT micro-manage you. They hire self-directed responsible professionals that they do not have to micro-manage. You will have support, encouragement and opportunity for advancement and growth. The leadership of this organization is one of the best!<br><br>What You’ll Do<br> • Lead daily infrastructure operations across servers, storage, networks, and security<br> • Implement, configure, and optimize physical & virtual server environments<br> • Manage patching, OS deployments, monitoring, alerts, and backups<br> • Act as an escalation point for complex technical issues<br> • Oversee entitlement/Active Directory administration<br> • Support procurement, lifecycle planning, and vendor coordination<br> • Ensure compliance, documentation, and root‑cause analysis<br> • Mentor team members and champion best practices<br> • Participate in after‑hours on‑call rotation for critical system needs<br>What You Bring<br> • 3–5+ years of hands‑on infrastructure experience (servers, networks, storage)<br> • Strong background in Microsoft Server OS; VMware, Citrix, Exchange, and SQL<br> • Knowledge of firewall management, TCP/IP, virtualization, and scripting<br> • Experience with enterprise backup systems, SAN, RAID, and security practices<br> • Industry certifications preferred: CCNA/CCNP, MCSA/MCSE, CompTIA, VMware<br> • Proven troubleshooting, documentation, and leadership skills<br>Why This Role Stands Out<br> • Opportunity to lead, influence, and elevate the infrastructure function<br> • Broad exposure to enterprise‑level technologies<br> • Supportive leadership culture rooted in trust and professional ethics<br> • Clear path for continued growth, advancement, and skill expansion<br> • A meaningful role keeping mission‑critical systems running smoothly<br><br>If you're ready to lead, mentor, and strengthen a modern infrastructure environment, apply now for immediate consideration.<br><br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p>Position Overview</p><p>We are seeking a Mid-Level Cyber Security Engineer to provide expert cyber domain guidance across compliance, vulnerability assessment, cyber defense, and incident response activities. This position supports a highly technical environment requiring hands‑on security engineering, risk assessment, and continuous monitoring across systems with varying classification levels. The ideal candidate brings strong technical depth, excellent communication skills, and the ability to lead or guide other technical staff in cyber‑related initiatives.</p><p><br></p><p>This role is 100% onsite in Washington, DC and requires the ability to obtain a Public Trust clearance.</p><p><br></p><p>Key Responsibilities</p><p>Cyber Security Engineering & Analysis</p><ul><li>Conduct and review complex cybersecurity assessments</li><li>Identify system vulnerabilities and areas of non‑compliance with cybersecurity standards</li><li>Recommend mitigation strategies and risk‑reduction approaches</li><li>Perform research, evaluation, and development in advanced cybersecurity areas</li></ul><p>Security Operations & Monitoring</p><ul><li>Perform and maintain vulnerability scans, generating clear reports for leadership</li><li>Track and report Information Assurance Vulnerability Management (IAVM) compliance</li><li>Support incident response teams with domain-specific expertise</li><li>Maintain a library of security audit tools and related testing processes</li></ul><p>Risk Management & Compliance</p><ul><li>Review and update Authorization to Operate (ATO) documentation</li><li>Manage and report Plan of Action & Milestones (POA&M) compliance</li><li>Review Certification & Accreditation (C&A) documentation for compliance and completeness</li><li>Ensure systems adhere to agency standards, regulatory frameworks, and RMF requirements</li></ul><p>Technical Leadership & Collaboration</p><ul><li>Provide cybersecurity guidance to penetration testers, analysts, incident handlers, and support teams</li><li>Lead or support integration of cyber requirements into IT and communication systems</li><li>Assist with managing networks and systems across multiple classification environments</li><li>Coordinate with cross‑functional engineering teams and mentor technical staff</li></ul><p><br></p>
We are looking for an experienced Cyber Security Engineer to join our team in New York, New York. This is a senior-level role focused on ensuring robust cyber assurance practices across the organization. As part of this long-term contract position, you will play a key role in maintaining security standards, managing policy compliance, and supporting audit activities.<br><br>Responsibilities:<br>• Lead the review and governance of security policies to ensure compliance with organizational and industry standards.<br>• Manage vendor security requests, providing assessments and recommendations to mitigate risks.<br>• Support audit processes by preparing documentation and addressing findings during audit seasons.<br>• Oversee general security operations, ensuring adherence to established protocols and procedures.<br>• Collaborate with cross-functional teams to maintain configuration management processes.<br>• Implement and manage firewall technologies, including Checkpoint and Cisco ASA.<br>• Conduct evaluations of existing security measures and recommend improvements.<br>• Provide technical expertise in cyber assurance activities, enhancing the organization's overall security posture.<br>• Monitor and address vulnerabilities to safeguard systems and data.<br>• Stay updated with emerging cyber security trends to proactively address potential threats.
We are looking for an experienced Cyber Security Engineer to join our team on a long-term contract basis. In this hybrid role, based in Chicago, Illinois, you will play a crucial part in safeguarding our systems and network infrastructure against potential threats. This position involves leading incident response activities, mentoring team members, and working with cutting-edge security tools and technologies.<br><br>Responsibilities:<br>• Lead and manage incident response efforts, including investigations of malware and other security threats.<br>• Oversee configuration and management of firewall technologies such as Checkpoint and Cisco ASA.<br>• Utilize expertise in Azure environments to implement and maintain robust security measures.<br>• Collaborate with team members to mentor and enhance their technical capabilities.<br>• Write and analyze scripts in Python and PowerShell to support security operations.<br>• Ensure compliance with security protocols and maintain configuration management processes.<br>• Monitor and respond to potential vulnerabilities across the network.<br>• Provide strategic recommendations for enhancing cyber defense systems.<br>• Work onsite two days per week to support team operations and security initiatives.<br>• Incorporate security clearance requirements into operational activities.
We are looking for an experienced Cyber Security Engineer to enhance and safeguard our security frameworks across cloud, network, and endpoint systems. This role requires a balance of technical expertise and strategic thinking, with a focus on implementing and maintaining security best practices. The ideal candidate will possess strong communication skills and the ability to collaborate effectively with technical teams and leadership.<br><br>Responsibilities:<br>• Manage and optimize security platforms, including Microsoft Azure services, CrowdStrike, Secureworks/Sophos, and Mimecast.<br>• Develop and enforce security protocols for cloud infrastructure, network configurations, and endpoint systems.<br>• Collaborate with engineering teams to establish secure architecture and ensure compliance with security standards.<br>• Monitor and analyze security alerts, investigate potential threats, and lead incident response efforts.<br>• Perform risk assessments, identify vulnerabilities, and implement remediation strategies.<br>• Create and maintain security documentation, policies, and standards to support organizational goals.<br>• Offer expert recommendations on security improvements and architectural strategies.<br>• Communicate findings and risks to stakeholders in a clear and actionable manner.<br>• Support compliance efforts, audits, and third-party security assessments.<br>• Contribute to the organization’s overall cybersecurity strategy and maturity.
<p>Position Overview</p><p>We are seeking a Cyber Security Engineer to provide hands‑on cyber expertise across compliance, vulnerability management, incident response, and secure systems engineering. The role supports complex networks and systems (including multi‑classification environments), integrates cybersecurity into IT/communications platforms, and guides cross‑functional technical teams. This position is 100% onsite in Washington, DC and requires eligibility for a Public Trust.</p><p><br></p><p>Key Responsibilities</p><p>Cyber Engineering & Analysis</p><ul><li>Conduct and review technical cybersecurity assessments.</li><li>Identify vulnerabilities and non‑compliance with cybersecurity standards; recommend mitigations.</li><li>Perform research, design evaluation, technical development, and system integration planning.</li></ul><p>Security Operations & Monitoring</p><ul><li>Perform and maintain vulnerability scans; produce clear reports and metrics.</li><li>Track and report IAVM (Information Assurance Vulnerability Management) compliance.</li><li>Maintain a curated library of security audit tools and procedures for testing, internal audits, incident response, and diagnosis.</li></ul><p>Risk Management & Authorization</p><ul><li>Maintain Authorization to Operate (ATO) records and supporting artifacts.</li><li>Manage and report POA&M (Plan of Action & Milestones) compliance.</li><li>Review C&A (Certification & Accreditation) documentation for completeness and compliance.</li></ul><p>Architecture, Integration & Leadership</p><ul><li>Integrate cybersecurity requirements with IT and communications systems.</li><li>Guide/coordinate activities of penetration testers, incident handlers, cyber analysts, and product support teams.</li><li>Lead or contribute to complex cyber, engineering, and architecture tasks; mentor technical staff as needed.</li></ul>
<p><strong>Cyber Security Engineer</strong></p><p>Austin Tx | On-site </p><p><br></p><p><strong>Key Responsibilities: </strong></p><ul><li>Ensure the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools.</li><li>Support the system/application Authorization and Accreditation (A&A) effort, to include assessing and guiding the quality and completeness of A&A activities, tasks, and resulting artifacts mandated by governing DoD and Air Force policies (i.e., Risk Management Framework (RMF).</li><li>Recommend policies and procedures to ensure the reliability of and accessibility to information systems and to prevent and defend against unauthorized access to systems, networks, and data.</li><li>Conduct risk and vulnerability assessments of planned and installed information systems to identify vulnerabilities, risks, and protection needs.</li><li>Promote awareness of security issues among management and ensuring sound security principles are reflected in organizations’ visions and goals.</li><li>Conduct systems security evaluations, audits, and reviews.</li><li>Recommend systems security contingency plans and disaster recovery procedures.</li><li>Recommend and implement programs to ensure that systems, network, and data users are aware of, understand, and adhere to systems security policies and procedures.</li><li>Participate in network and systems design to ensure implementation of appropriate systems security policies.</li><li>Facilitate the gathering, analysis, and preservation of evidence used in the prosecution of computer crimes.</li><li>Assess security events to determine impact and implementing corrective actions.</li><li>Ensure the rigorous application of information security/cybersecurity policies, principles, and practices in the delivery of all IT services.</li></ul>
We are looking for a skilled Cyber Security Engineer to join our team on a long-term contract basis in Oklahoma City, Oklahoma. In this role, you will focus on operational technology infrastructure, including PI systems and OT network/server design, to evaluate, document, and optimize systems across multiple chemical manufacturing plants. This position requires hands-on expertise in deploying network switches, standardizing architecture, and establishing secure, resilient connectivity across locations.<br><br>Responsibilities:<br>• Conduct comprehensive assessments of existing PI systems, including inventorying components, data flows, and dependencies.<br>• Design and implement standardized reference architectures for PI systems and OT networks to ensure consistency and high availability.<br>• Configure and deploy network switches while performing targeted network redesigns to align with established standards.<br>• Build and maintain secure Windows Server environments, including patching, backups, and system hardening.<br>• Create detailed documentation, including diagrams, asset lists, and operational procedures, to support ongoing infrastructure management.<br>• Develop change management processes to streamline updates and ensure system reliability.<br>• Establish monitoring and alerting mechanisms for critical PI and OT network components.<br>• Promote adherence to industry security standards, such as the Purdue model and relevant cybersecurity principles.<br>• Collaborate with operations, automation, and IT teams to ensure optimal system functionality and connectivity.<br>• Facilitate knowledge transfer and training for plant and corporate teams to maintain operational readiness.
We are looking for a highly skilled Data Scientist to contribute to a long-term contract position within the healthcare industry. This role focuses on supporting the enterprise-wide launch of Power BI by creating and delivering engaging, high-quality learning materials. The ideal candidate will work remotely, collaborating closely with leadership and subject matter experts to empower analytics and non-analytics professionals to efficiently use Power BI in their daily tasks.<br><br>Responsibilities:<br>• Develop scalable learning experiences tailored to diverse user personas and varying levels of technical expertise.<br>• Collaborate with the data literacy program team and Power BI specialists to ensure instructional content aligns with program objectives.<br>• Translate complex concepts related to Power BI and business intelligence into accessible and engaging educational materials.<br>• Design and deliver training programs using instructional design best practices and tools such as Camtasia, Adobe Creative Suite, or Articulate.<br>• Conduct user interviews to understand learning challenges and tailor content to meet specific needs.<br>• Enhance or create new data literacy resources, such as courses, modules, and curricula, to address emerging needs and best practices.<br>• Evaluate and adapt existing educational materials to make them sustainable and applicable across the organization.<br>• Participate in marketing efforts for the Data Literacy Program, including speaking engagements, blog posts, and other creative channels.<br>• Identify opportunities for new program initiatives that support analytics tools and data literacy.<br>• Serve as a subject matter expert in data literacy on national platforms through networking and conference participation.
<p><strong>Responsibilities:</strong></p><ul><li>Collect, process, and analyze large structured and unstructured datasets to identify meaningful trends, patterns, and opportunities for business improvement</li><li>Develop, test, and deploy predictive models, machine learning algorithms, and statistical analyses to address key business challenges </li><li>Collaborate with cross-functional teams, including business analysts, engineers, and stakeholders, to identify analytics solutions and align deliverables with strategic goals </li><li>Communicate complex findings and recommendations clearly to technical and non-technical audiences through reports, dashboards, and visualizations</li><li>Automate repetitive tasks, streamline data flows, and ensure data quality and governance throughout the analytics lifecycle</li><li>Stay updated on industry trends, emerging technologies, and best practices in data science and AI to continuously enhance solutions</li></ul><p><br></p>
<p>THIS COMPANY IS IN A COMPANY CONGLOMERATE OF A "WARREN BUFFET" ESQUE TYPE OF LEADER AND A HGIHLY SUCCESSFUL PORTFOLIO OF COMPANIES. THIS US dES MOINES LOCATION WILL GROW IN THE NEXT FEW YEARS! </p><p>********IMMEDIATE HIRE******************</p><p>TITLE: AZURE CLOUD IT SUPPORT SPECIALIST - TIER 1 - **DIRECT HIRE -IMMEDIATE HIRE! WITH IMMEDIATE BENEFITS! IMMEDIATE INTERVIEW!</p><p>LOCATION: 100% ONSITE IN DES MOINES. 5 DAYS ONSITE DAILY DES MOINES, Iowa</p><p>MUST BE A US CITIZEN / GREENCARD HOLDER – NO H1B visa, No F1 No OPT status. </p><p>Direct Hire PERM up to $65K PLUS OVERTIME + BENEFITS!</p><p>At Least 1 year of PROFESSIONAL experience. Why Join? </p><p>PERKS: Company is migrating 100% AZURE CLOUD! Do you love helping others & solving tech challenges? 🖥️ Are you an AZURE CLOUD IT Support Analyst who thrives on delivering exceptional IT support? 🙌 We're searching for a dedicated Cloud Help Desk Specialist ready for a long-term role with a small company focused on Help Desk, Break/Fix, & Desktop Support!📌 Expand your knowledge - Azure, Intune, M365/ O365Only apply if you have positive attitudes, 💪 strong work ethics, and someone with the patience to make technology approachable for everyone with non-technical, high work volume users!****For immediate consideration, contact me directly: Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, and email resume CONFIDENTIALLY & directly to me. * My DIRECT EMAIL address is on my LinkedIN profile.****🛠️ </p><p>What You Will Do:Your day-to-day will include:</p><p>✔️ Tier 1 Help Desk Support 💻 Tier 1, Desktop Support, hand holding a User Base by yourself as sole Help Desk Support</p><p>✔️ Cloud, Intune, AutoPilot, M365 / O365 / Active Directory</p><p>✔️ Windows Support </p><p>✔️ Laptop Imaging & Automation ! Volume laptop rollouts</p><p>✔️ Hardware troubleshooting for desktops, laptops, printers, conference room, Zoom / Teams support.</p><p>✔️ Freshdesk Ticketing Management System experience</p><p>✔️ Resolving High Volume of tickets 📋</p><p>✔️ Hybrid Active Directory: Password resets, account unlocks, and access management 🔐.</p><p>✔️ 3rd Party Vendor Software experience Must-Haves ✅💡 1+ years Tier 1 Help Desk experience.💡 Solid hardware & software troubleshooting skills.💡 Experience with Citrix. Soft Skills 💬 That Make You a Set Apart🌟 A problem-solver with a can-do attitude. Patient.If you're excited to troubleshoot, and Expand your IT Support skills with a prestigious company don't wait—apply today🚀This is a full-time salaried Cloud Help Desk Specialist Direct Hire PERM up to $65K PLUS OVERTIME + BENEFITS!</p><p>For immediate & confidential consideration for this CLOUD AZURE IT SUPPORT SPECIALIST, contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, and email resume CONFIDENTIALLY & directly to me. ** my DIRECT EMAIL address is on my LinkedIN profile. Or you can ONE CLICK APPLY. Your resume will not be submitted without your permission</p>
<p><strong>DevOps Engineer</strong></p><p>We are seeking a motivated <strong>DevOps Engineer</strong> to enhance automation, streamline deployments, and support modern cloud-native infrastructure. This role is ideal for someone who enjoys improving system reliability, optimizing pipelines, and enabling faster development workflows.</p><p><strong>Responsibilities</strong></p><ul><li>Build, maintain, and optimize CI/CD pipelines using tools like Azure DevOps, GitHub Actions, or Jenkins</li><li>Support containerized environments using Docker and Kubernetes</li><li>Manage infrastructure automation using Terraform, Helm, Ansible, or Bicep</li><li>Monitor application performance, system uptime, and deployment health</li><li>Troubleshoot build failures, pipeline issues, infrastructure drift, and deployment errors</li><li>Manage configuration management across multiple environments</li><li>Collaborate with developers and cloud engineers during releases and application migrations</li><li>Implement logging, monitoring, and alerting solutions</li><li>Maintain documentation for deployments, pipelines, and CI/CD procedures</li></ul><p><br></p>
<p>Our company is seeking a talented DevOps Engineer to join our team on a contract basis. In this role, you will collaborate closely with development, QA, and IT teams to streamline and enhance deployment pipelines, automation, and cloud infrastructure. The ideal candidate is adept at solving complex problems, communicates well, and is proactive in identifying and implementing continuous improvement opportunities. Key Responsibilities: Design, build, and maintain CI/CD pipelines to support scalable application development and deployment. Automate software build and deployment processes to improve reliability and efficiency. Manage and optimize cloud infrastructure (such as AWS, Azure, or Google Cloud Platform). Monitor system performance and troubleshoot issues related to infrastructure, deployment, and automation. Collaborate with developers and other team members to identify requirements and deliver technical solutions aligned with project goals. Maintain infrastructure as code using tools such as Terraform, Ansible, or similar. Implement and uphold security best practices in DevOps workflows and cloud architectures. Document procedures and share knowledge across the team to support a collaborative work environment.</p>
<p>We’re seeking a DevOps Engineer to build, automate, and maintain CI/CD pipelines and cloud infrastructure. You’ll work closely with developers to improve deployment reliability, scalability, and system performance.</p>
<p>We are seeking a DevOps Engineer to join a fast-paced, collaborative team focused on building scalable, secure, and automated infrastructure to support modern application development. This role is ideal for someone passionate about automation, cloud-native technologies, and continuous improvement.</p><p>Responsibilities</p><ul><li>Design, implement, and maintain CI/CD pipelines to support rapid and reliable software delivery.</li><li>Collaborate with development teams to containerize applications and deploy microservices across cloud environments.</li><li>Manage infrastructure as code using tools like Terraform, CloudFormation, or Pulumi.</li><li>Monitor system performance, availability, and security across environments.</li><li>Automate operational tasks and streamline deployment workflows.</li><li>Support cloud migration and modernization initiatives.</li><li>Troubleshoot and resolve issues across the development and production environments.</li><li>Champion DevOps best practices and mentor team members on tooling and processes.</li></ul><p><br></p>
<p><strong>Build cloud infrastructure that keeps global operations running.</strong></p><p>Join a team modernizing large‑scale systems and accelerating cloud‑native adoption through automation, Infrastructure as Code, and high‑impact observability practices. This role designs, automates, and operates AWS environments using Terraform, CI/CD pipelines, and modern monitoring tools. You’ll collaborate across engineering, product, QA, and security teams to deliver reliable, scalable, and secure platforms. The position plays a key role in application modernization, AWS migrations, platform optimization, and mentoring team members. </p><p><br></p><ul><li>Design, build, and maintain CI/CD pipelines (e.g., Jenkins, Bitbucket) for applications and infrastructure.</li><li>Develop and operate observability platforms (Datadog, Grafana, Dynatrace) to ensure system performance and reliability.</li><li>Support migration of legacy workloads into AWS and enable adoption of services like ECS, Lambda, Aurora, and S3.</li><li>Implement Infrastructure as Code using Terraform and build reusable automation modules.</li><li>Participate in code reviews and champion automated testing, monitoring, and release best practices.</li><li>Troubleshoot CI/CD, observability, and deployment issues for engineering teams.</li><li>Document processes, create playbooks, and share infrastructure diagrams.</li><li>Lead complex infrastructure initiatives and drive improvements across IaC, CI/CD, observability, and cloud architecture.</li><li>Mentor junior engineers and contribute to hiring, onboarding, and DevOps culture development.</li><li>Collaborate cross‑functionally and help shape long‑term cloud strategy (AWS‑first with some Azure support).</li></ul>
We are looking for an experienced DevOps Engineer to join our team in Raleigh, North Carolina. This role involves collaborating with cross-functional teams to optimize cloud infrastructure, automate processes, and support development pipelines. The ideal candidate will bring a strong background in both development and infrastructure, as well as leadership skills to guide projects and mentor team members.<br><br>Responsibilities:<br>• Design and implement automation solutions to streamline development and deployment processes.<br>• Manage containerization technologies, ensuring efficient application deployment and scalability.<br>• Collaborate with engineering teams to establish best practices for cloud infrastructure and DevOps strategies.<br>• Develop and maintain Infrastructure as Code (IaC) solutions using tools like Terraform and Ansible.<br>• Monitor system performance and create dashboards to provide insights into infrastructure health.<br>• Partner with senior leadership and technical teams to align DevOps initiatives with organizational goals.<br>• Lead project teams, providing mentorship and guidance to ensure successful execution.<br>• Contribute to backlog management, addressing tasks related to monitoring and operational improvements.<br>• Assist in setting up cloud environments and DevOps tools to support testing and development workflows.<br>• Work with Azure DevOps and other platforms to enhance operational efficiency and collaboration.
<p>We are looking for a Systems Administrator to help drive technology modernization and operational excellence. We are seeking IT professionals with a strong background in systems administration or infrastructure operations, eager to support mission-critical initiatives and grow into senior infrastructure roles.</p><p><strong>Qualifications:</strong></p><ul><li>2–5 years of experience in systems administration or infrastructure operations; helpdesk/NOC backgrounds with relevant exposure also considered. (Based on general knowledge)</li><li>Proven expertise in Linux system administration. (Based on general knowledge)</li><li>Familiarity with enterprise infrastructure, including storage, virtualization, and networking. (Based on general knowledge)</li><li>Hands-on experience with monitoring systems such as Zabbix, Grafana, or Prometheus. (Based on general knowledge)</li><li>Basic scripting skills (e.g., Bash, Python) and a strong interest in further developing automation capabilities. (Based on general knowledge)</li><li>Excellent written communication for documentation and process development. (Based on general knowledge)</li><li>Ability to respond quickly and decisively during support rotation and system issues. (Based on general knowledge)</li><li>Comfortable leveraging AI tools for troubleshooting, documentation, and automation with a disciplined approach to validating outputs. (Based on general knowledge)</li><li>Growth mindset: eagerness to learn, develop, and advance into senior infrastructure roles over time. (Based on general knowledge)</li></ul><p><br></p>