302 Results for Client Services Specialist Jobs

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Customer Service Representative

Bristol, PA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support day-to-day customer interactions for a long-term contract opportunity in Bristol, PA. This position focuses on delivering prompt, attentive assistance by phone while accurately entering orders and resolving routine service questions. The ideal candidate is comfortable handling a steady volume of inbound and outbound communication and maintaining a positive experience for every customer. Responsibilities:• Respond to incoming customer calls with care and provide clear, timely assistance for service-related inquiries.• Enter customer orders accurately into the appropriate system and verify key details to help ensure smooth processing.• Place outbound calls as needed to confirm information, provide updates, or follow up on outstanding requests.• Address customer concerns by identifying issues, explaining available solutions, and escalating more complex matters when appropriate.• Maintain organized and accurate records of customer interactions, order activity, and follow-up actions.• Work closely with internal teams to share relevant information and support efficient resolution of customer needs.
2026-11-10T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
16 - 16 USD / Hourly
We are looking for a Customer Service Representative to join a mission-driven organization in Indianapolis, Indiana, where each conversation is an opportunity to support veterans, their families, and the broader community. This contract position with permanent potential is ideal for someone who brings patience, professionalism, and a genuine commitment to helping others. The role requires strong communication, careful documentation, and the ability to manage inquiries efficiently across multiple systems in a fast-paced service environment. Responsibilities:• Assist customers by phone and through other communication channels, providing courteous, accurate, and solution-focused support for a range of questions and concerns.• Use several applications at the same time to review information, update records, and complete service tasks without losing accuracy or efficiency.• Investigate customer issues, identify practical next steps, and involve the appropriate team members when a matter requires escalation.• Record interactions thoroughly and enter data with a high level of precision to maintain complete and reliable account information.• Adjust quickly to updated procedures, changing priorities, and new tools while continuing to deliver consistent service.• Work closely with coworkers and supervisors to share information, resolve service challenges, and contribute to a supportive team atmosphere.• Listen carefully to customer needs, communicate clearly in both written and verbal formats, and help calm difficult situations with professionalism and empathy.• Maintain dependable attendance and follow assigned schedules to ensure consistent coverage for customers and the team.
2026-10-28T00:00:00Z

Customer Service Representative

Easton, PA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half is looking for a Customer Service Representative to support customers by answering questions, resolving issues, and providing helpful service. This role is responsible for handling customer inquiries, processing requests, maintaining accurate records, and ensuring a positive customer experience. The ideal candidate is professional, dependable, and able to communicate effectively in a fast-paced environment. Key Responsibilities:<ul><li>Answer customer calls, emails, and messages</li><li>Respond to questions about products, services, orders, or accounts</li><li>Resolve customer concerns in a professional and timely manner</li><li>Process orders, returns, exchanges, and account updates</li><li>Document customer interactions in company systems</li><li>Escalate more complex issues when needed</li><li>Follow up with customers to ensure resolution</li><li>Maintain accurate customer records</li><li>Provide support on special projects and administrative tasks as needed</li></ul>
2026-10-23T00:00:00Z

Customer Service Representative

Jacksonville, FL
onsite
Temporary / Contract
16.15 - 18.7 USD / Hourly
We are looking for a fully-on-site bilingual Spanish-speaking Customer Service Representative to support customer interactions in our Jacksonville, Florida offices. This Contract position is ideal for someone who communicates clearly, handles a high volume of calls effectively, and delivers dependable service across each customer touchpoint. The role focuses on assisting customers by phone, processing requests accurately, and helping maintain a smooth and responsive service experience. Responsibilities:• Ability to work Monday- Friday in our Jacksonville, Florida offices • Handle incoming customer calls in both English and Spanish, providing courteous and efficient support.• Make outbound calls as needed to follow up on customer questions, service needs, or order-related matters.• Enter orders and update customer information with accuracy while maintaining detailed records.• Resolve routine service issues by identifying customer needs and offering appropriate solutions.• Respond to inquiries about products, services, account details, and order status in a timely manner.• Maintain a detail-oriented and customer-focused approach while managing multiple interactions throughout the day.• Support call center operations by documenting conversations clearly and escalating complex concerns when necessary.
2026-11-10T00:00:00Z

Customer Service Representative

East Syracuse, NY
onsite
Temporary to Hire
21 - 23 USD / Hourly
We are looking for a Customer Service Representative to join a service-focused team in East Syracuse, New York. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, managing multiple requests throughout the day, and building strong working relationships across internal teams and external partners. In this role, you will support order activity, respond to product and availability questions, and help ensure customers receive timely, accurate updates. The position offers hands-on training and ongoing development within a collaborative environment that values accountability, quality, and continuous improvement. Responsibilities: • Handle incoming customer interactions by phone, in person, and through online order channels, providing pricing, product availability, and order support. • Serve as a key point of coordination between customers, manufacturing partners, and local sales teams to keep requests moving efficiently. • Prepare quotes, process orders, and communicate updates using customer relationship and order management tools. • Develop working knowledge of product lines and related resources so you can address customer questions with accuracy and confidence. • Monitor stock status across factory and local office locations to help meet delivery expectations and recommend practical solutions when items are limited. • Maintain prompt follow-up with customers, ensuring responses or status updates are provided within established service timelines. • Support value-added offerings such as delivery options, assembly-related services, and required product documentation or certificates. • Use internal systems and service platforms to track requests, document customer information, and contribute to quality and process improvement efforts. • Participate in cross-training and team support activities to provide coverage where needed and strengthen overall service performance.
2026-10-29T00:00:00Z

Customer Service Representative

Fairfax, VA
onsite
Temporary / Contract
18.2115 - 21.087 USD / Hourly
We are looking for a Customer Service Representative to join a team for a long-term contract opportunity. This onsite role supports multiple active contracts and requires someone who can communicate clearly, stay organized, and manage documentation with accuracy. The ideal candidate brings strong customer service experience, confidence using Microsoft Office tools such as Excel and Outlook, and the ability to handle a high-volume workload in an organized office setting. Responsibilities: • Provide onsite customer service and administrative support for a portfolio of 10 to 15 contracts, ensuring timely and accurate follow-through. • Respond to inbound inquiries and place outbound calls as needed to gather information, resolve issues, and maintain service quality. • Maintain and organize contract-related records, forms, and supporting documentation in accordance with established processes. • Assist with order entry and related data updates while checking details for completeness and accuracy. • Use Microsoft Office applications, including Excel and Outlook, to track activity, manage communications, and prepare routine reports. • Coordinate with internal teams and stakeholders to help move contract-related tasks forward and address service needs promptly. • Monitor documentation status and follow up on missing or incomplete information to keep contract support activities on schedule.
2026-11-09T00:00:00Z

Customer Service Representative

Lakewood, NJ
onsite
Temporary to Hire
21 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a well-established manufacturing organization in Lakewood, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who enjoys supporting customers, coordinating order-related activity, and working across both domestic and international accounts. The person in this role will serve as a key point of contact for product questions, order updates, and issue resolution while helping maintain smooth day-to-day sales operations. Responsibilities: • Manage customer orders from receipt through entry and follow-up, ensuring accurate information and timely processing. • Prepare customer quotations and create invoices for domestic and international accounts, including freight-related calculations when needed. • Coordinate shipping paperwork and export documentation to support international deliveries and compliance requirements. • Respond to incoming calls and inquiries from distributors, dental offices, commercial clients, and sales partners regarding products, order progress, and related requests. • Establish and maintain dealer records, distribute dealer application materials, and support account setup activities. • Handle returns and customer complaint cases by documenting issues, submitting required records, and arranging credits when appropriate. • Produce routine reports, organize files, and maintain documentation needed for customer service and sales support functions. • Partner with sales operations to research pricing concerns, assist with customer communications, and support onboarding and training for new team members.
2026-11-09T00:00:00Z

Customer Service Representative

Menasha, WI
onsite
Temporary / Contract
20 - 21 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Menasha, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-14T00:00:00Z

Customer Service Representative

Woodridge, IL
onsite
Temporary to Hire
18.75 - 19 USD / Hourly
We are looking for a Customer Service Representative to support customers and sales partners in Woodridge, Illinois within the agriculture industry. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-paced environment, enjoys resolving order-related issues, and takes pride in delivering dependable service. In this role, you will oversee the full order lifecycle, respond to customer inquiries, and help ensure accurate account management throughout the business year. Responsibilities: • Serve as the primary point of contact for customers and sales representatives, providing timely support for questions, orders, and service needs. • Coordinate the complete order process from initial entry through final resolution, including updates, confirmations, tracking, claims, and returns. • Process daily transactions accurately within the order management system and B2B platform while maintaining detailed and organized records. • Monitor customer accounts to preserve order accuracy, pricing consistency, shipment status, substitutions, and product availability across the season. • Prepare, organize, and maintain sales order documentation and deliver requested reports to internal teams or customers. • Share important timelines, inventory updates, and vendor-related information with customers to support informed decision-making. • Build strong working relationships with customers, vendors, sales teams, and internal departments to promote a high level of service. • Manage a high volume of inbound and outbound calls while prioritizing tasks, addressing concerns, and recommending effective solutions. • Support cross-functional coverage, contribute to special projects, and assist with system testing, training, and process improvement efforts when needed.
2026-11-10T00:00:00Z

Customer Service Representative

Crandon, WI
onsite
Temporary / Contract
20 - 21 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Crandon, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-23T00:00:00Z

Customer Service Representative

Fond Du Lac, WI
onsite
Temporary / Contract
20 - 21 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Fond du Lac, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-11-04T00:00:00Z

Customer Service Representative

Florence, WI
onsite
Temporary / Contract
20 - 21 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Florence, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us? <ul><li>Opportunity to transition into a permanent position </li><li>Meaningful work supporting a mission-driven organization </li><li>Collaborative and supportive team environment </li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees </li></ul>Key Responsibilities <ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency. </li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources. </li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail. </li><li>Document customer interactions thoroughly to ensure complete and up-to-date records. </li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates. </li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals. </li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution. </li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others. </li><li>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</li></ul>
2026-11-04T00:00:00Z

Customer Service Representative

Chilton, WI
onsite
Temporary / Contract
20 - 21 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Chilton, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-11-04T00:00:00Z

Customer Service Representative

Gastonia, NC
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are seeking a customer-focused detail oriented to provide exceptional support to customers through phone, email, and chat. The ideal candidate is a strong communicator who can efficiently resolve inquiries, maintain accurate records, and deliver a positive customer experience in a fast-paced environment. Key Responsibilities: Handle inbound and outbound customer communications Resolve customer inquiries, concerns, and service requests Document interactions accurately in CRM systems Research and troubleshoot customer issues Process orders, updates, and account changes as needed Collaborate with internal teams to ensure timely issue resolution Maintain service level expectations and quality standards
2026-10-22T00:00:00Z

Customer Service Representative

Lombard, IL
onsite
Temporary / Contract
17.575 - 20.35 USD / Hourly
We are looking for a Customer Service Representative to support a manufacturing-related operation in Illinois. This Long-term Contract opportunity is ideal for someone who communicates clearly, handles customer concerns effectively, and stays organized in a fast-paced service environment. The person in this role will assist callers with program-related questions, document interactions thoroughly, and help ensure a positive customer experience across phone and email channels. Responsibilities:• Respond to inbound customer calls promptly, maintaining a courteous and attentive communication style throughout each interaction.• Investigate customer questions related to photo enforcement programs and provide clear, accurate information to resolve concerns.• Record complete and precise notes from each customer interaction in the appropriate system on a daily basis.• Escalate complex or sensitive issues to the Team Lead quickly to support timely resolution.• Guide customers through payment processing, including assistance with credit card transactions for violations.• Review work email and internal communication channels each day to stay current on updates and service needs.• Support additional customer service and administrative tasks as needed to meet team objectives. The salary range for this position is $18 to $18.50. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-11-10T00:00:00Z

Customer Service Representative

Birmingham, AL
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a busy service environment in Birmingham, Alabama. This Contract position is ideal for someone who communicates clearly, delivers attentive support, and handles customer interactions with professionalism. The person in this role will assist callers, process customer information accurately, and help create a positive experience across each point of contact. Responsibilities: • Respond to incoming customer calls with professionalism, empathy, and a solutions-focused approach. • Assist customers with questions, service requests, and issue resolution while maintaining a high level of satisfaction. • Enter orders and update customer information accurately within internal systems. • Manage a steady volume of interactions in a call center setting while meeting service expectations. • Place outbound calls as needed to follow up on requests, confirm details, or provide updates. • Document customer conversations, actions taken, and outcomes clearly for ongoing service continuity.
2026-10-28T00:00:00Z

Customer Service Representative

Dallas, TX
onsite
Temporary / Contract
22 - 28 USD / Hourly
A growing organization is hiring Customer Service Representatives to support customers and provide exceptional service.Responsibilities:<ul><li>Handle inbound customer inquiries via phone and email</li><li>Resolve customer issues and escalations</li><li>Enter and update information within CRM systems</li><li>Process orders and account updates</li><li>Collaborate with internal teams to ensure customer satisfaction</li></ul>
2026-11-04T00:00:00Z

Customer Service Representative

Houston, TX
onsite
Temporary to Hire
26 - 26 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join a food and food processing organization in Houston, Texas. This contract opportunity with permanent potential is ideal for someone who excels at managing customer orders, coordinating shipments, and keeping information accurate across the order lifecycle. The person in this role will work closely with customers and internal partners to support timely delivery, resolve service issues, and maintain a high standard of account support. Responsibilities: • Review incoming customer orders to confirm correct pricing, promotional terms, requested timing, and shipping details before processing. • Work directly with customers, brokers, and cross-functional teams to investigate and resolve order issues, shortages, and other service concerns. • Coordinate outbound delivery creation and support shipment release activities to help ensure orders move efficiently. • Verify billing records and shipping paperwork to maintain accuracy and reduce processing errors. • Track open orders and delivery timelines, escalating delays or product shortages and helping drive timely resolution. • Communicate inventory constraints and product availability updates to customers and internal stakeholders so expectations remain clear. • Collaborate with operations planning partners to address supply challenges and align support for promotional demand forecasts. • Provide backup support to team members during busy periods, seasonal spikes, and other high-volume service windows. • Assist with customer account setup, updates, and routine maintenance while handling additional assigned tasks as needed.
2026-11-10T00:00:00Z

Customer Service Representative

Kansas City, MO
onsite
Temporary to Hire
17.4135 - 20.163 USD / Hourly
We are looking for a Customer Service Representative to join a team in Kansas City, Missouri in a contract-to-permanent capacity. This role focuses on delivering responsive support to policyholders, resolving service concerns with professionalism, and guiding customers through policy-related requests. The ideal candidate brings strong communication skills, confidence working with financial retirement products, and the ability to navigate web-based service tools in a fast-paced environment. Responsibilities: • Respond to policyholder inquiries and concerns by phone and provide clear, timely follow-up on next steps and resolutions. • Review and complete policy-related transactions, including value calculations, premium refunds, loan balances, loan interest refunds, and benefit-related requests. • Assist customers with updates and modifications to existing policies while ensuring accuracy and compliance with company guidelines. • Investigate service issues thoroughly and take ownership of resolving problems to achieve a positive customer experience. • Interpret policy details and explain coverage provisions, account activity, and available options in a way customers can understand. • Use web-based customer service platforms to document interactions, manage requests, and maintain accurate service records. • Support inbound and outbound customer communication as needed to address pending items and confirm request completion. • Carry out additional service and administrative tasks that contribute to smooth daily operations.
2026-11-10T00:00:00Z

Customer Service Representative

Minneapolis, MN
remote
Temporary to Hire
16 - 18 USD / Hourly
We are looking for a Customer Service Representative to support learners with timely, thoughtful assistance while delivering a positive service experience. This contract opportunity with potential for a permanent role is based in Minneapolis, Minnesota, and is ideal for someone who communicates clearly, stays organized, and works confidently in a fast-moving support environment. The person in this role will help resolve questions, guide users through technical or service-related issues, and collaborate closely with teammates to ensure consistent support. Responsibilities: • Assist learners by responding to questions and concerns with professionalism, empathy, and clear follow-through. • Investigate service issues, identify practical solutions, and use available resources to resolve concerns efficiently. • Manage daily support tasks in a timely manner while maintaining dependable attendance and meeting workflow expectations. • Communicate effectively with team members to share updates, escalate complex matters, and contribute to smooth service operations. • Use platforms such as Microsoft Office, Outlook, Teams, Zendesk, and other support tools to document interactions and complete assigned work. • Help users navigate basic device or platform difficulties by providing step-by-step troubleshooting assistance. • Maintain accurate records of customer interactions, resolutions, and next steps within the appropriate systems. • Adapt to changing priorities and service needs in a fast-paced environment while continuing to deliver high-quality support.
2026-11-09T00:00:00Z

Sr. Customer Service Specialist

Memphis, TN
onsite
Temporary to Hire
20 - 21 USD / Hourly
We are looking for a Sr. Customer Service Specialist to join our team in Memphis, Tennessee in a contract-to-permanent capacity. This position serves as a central point of contact for customers while overseeing order activity, account support, and coordination across sales, operations, warehouse, technical, and production teams. The ideal candidate brings a strong service mindset, excellent organization, and the ability to keep multiple priorities moving in a fast-paced, onsite environment. Responsibilities: • Oversee the full order lifecycle from initial entry through fulfillment, confirming accuracy, timing, and customer expectations at each stage. • Partner with internal departments to resolve questions related to inventory, shipment schedules, documentation, and order progress for domestic and international customers. • Support customer accounts by assisting with pricing details, proposals, contract-related coordination, and activities that strengthen long-term business relationships. • Track open orders, customer demand patterns, and forecast information to help improve planning and day-to-day operational execution. • Maintain organized customer records, shared communication channels, and reporting data to ensure information remains current and accessible. • Identify service gaps and workflow inefficiencies, then recommend practical improvements that enhance responsiveness and accuracy. • Provide cross-coverage for customer service and commercial support tasks as business needs shift. • Communicate clearly with customers and internal partners to address issues quickly and maintain a consistent service experience.
2026-11-10T00:00:00Z

Customer Accounts Specialist

Oxford, MA
onsite
Permanent / Full Time
50000 - 55000 USD / Yearly
We are looking for a Customer Accounts Specialist to support business customers by managing orders with accuracy, urgency, and a high level of service in Oxford area. This position plays a key role in keeping account activity organized from order receipt through final delivery while maintaining clear communication with customers and internal teams. The ideal candidate brings strong spreadsheet skills, sound judgment, and the ability to balance multiple priorities in a fast-moving environment. Responsibilities:• Oversee assigned customer accounts throughout the full order lifecycle, from order entry and confirmation to shipment coordination and completion.• Enter, update, and maintain order information across ERP tools, customer-facing portals, and related account management systems.• Track inventory levels, open orders, and delivery schedules to spot potential issues early and help prevent service disruptions.• Resolve account concerns such as shipment exceptions, product returns, credit requests, claims, and order discrepancies in a timely manner.• Work closely with carriers and internal partners to arrange shipments, replacements, return activity, and required transportation documents.• Keep customers informed about product availability, expected turnaround times, and any changes that may affect delivery commitments.• Maintain accurate account records, including shipping preferences, routing details, and customer-specific instructions.• Build and analyze Excel reports, including pivot table summaries, to monitor orders, inventory activity, backorders, and shipment performance.• Partner with Sales, Operations, Production, Logistics, Accounting, and IT to support efficient and accurate fulfillment.• Recommend practical process improvements while maintaining strong attention to detail and accountability across assigned accounts.
2026-10-14T00:00:00Z

Call Center Specialists

Albany, NY
onsite
Temporary / Contract
17 - 18 USD / Hourly
We are looking for two Call Center Specialists to support retailer communications and deliver responsive service from Albany, New York. These Contract positions focus on handling daily outreach and inbound inquiries while helping retailers maintain accurate instant ticket inventory and stay informed about current game offerings. The ideal candidates bring customer-focused approach, strong organization, are very comfortable on the phones, and have the ability to manage multiple priorities in a fast-paced call center environment. Responsibilities:• Coordinate and complete the daily call queue with accuracy, urgency, and consistent follow-through.• Respond to incoming calls from retailers, address questions clearly, and provide timely support for order-related concerns.• Share updates on active games, upcoming launches, jackpot activity, and promotional programs so retailers can plan effectively.• Review and prepare required forms and documentation, ensuring all records are completed correctly and submitted on time.• Partner with retailers and internal teams to research ordering discrepancies, shipment issues, and inventory-related questions.• Conduct outbound follow-up with retailers who have not yet confirmed their orders and help secure timely responses.• Use computer-based tools, including Enterprise Series and customer service systems, to enter information and track interactions.• Balance multiple tasks throughout the day while maintaining service quality and meeting productivity expectations.• Expand knowledge through cross-training to provide broader team support and improve issue resolution coverage.
2026-10-30T00:00:00Z

Service Specialist

Rochester, NY
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Service Specialist to provide responsive support for customer and product-related inquiries within a corporate partnerships environment. This contract position focuses on delivering timely service across multiple offerings, maintaining accurate records, and helping ensure issues are resolved within established service expectations. The ideal candidate brings strong communication skills, comfort in a fast-paced call environment, and a proactive approach to improving the customer experience. Responsibilities: • Provide attentive support for customer questions and service needs across several partnership-related products and programs. • Track open requests closely and take timely action to bring items to resolution within defined service commitments. • Build working knowledge of assigned products, service guidelines, and relevant industry practices to support accurate responses. • Record customer interactions, updates, and outcomes thoroughly to maintain complete and reliable documentation. • Use business systems and software tools effectively to manage case activity, enter data, and support daily operations. • Identify workflow gaps or recurring service challenges and collaborate with leadership on practical improvements. • Assist team members by sharing guidance, answering questions, and promoting consistent service standards. • Manage high-volume inbound and outbound communication while maintaining organization, quality, and attention to detail.
2026-11-09T00:00:00Z

Customer Service Coordinator

Manchester, NH
onsite
Temporary / Contract
25.75 - 29.5 USD / Hourly
We are looking for a Customer Service Coordinator to support customer interactions and appointment management for a busy service operation in Manchester, New Hampshire. This Long-term Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and can balance incoming requests with scheduling priorities. The person in this role will serve as a key point of contact for customers while helping ensure service appointments and dispatch activities run smoothly. Responsibilities:• Respond to incoming customer calls with professionalism, provide service-related assistance, and address questions in a timely manner.• Coordinate service appointments by matching customer needs with technician availability and operational schedules.• Enter orders and service requests accurately into internal systems while maintaining complete and organized records.• Place outbound calls as needed to confirm appointments, share updates, and gather missing information from customers.• Work closely with dispatch and service teams to assign calls efficiently and support daily route or schedule adjustments.• Monitor appointment calendars and make changes when priorities shift, cancellations occur, or urgent requests arise.• Provide a high level of customer support by resolving routine concerns and escalating more complex issues when appropriate.
2026-11-06T00:00:00Z

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