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313 results for Client Services Specialist jobs
- Jacksonville, FL
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>Overview</p><p>We are seeking an IT Support Specialist with experience supporting Microsoft environments, Azure services, and end-user technology. This role will provide technical support, manage user accounts, troubleshoot infrastructure issues, and assist with cloud administration initiatives.</p><p>Responsibilities</p><ul><li>Provide desktop and remote support for end users</li><li>Manage Microsoft 365 and Entra ID user accounts</li><li>Support and troubleshoot Windows devices and applications</li><li>Assist with Azure administration and cloud-based services</li><li>Configure, deploy, and maintain laptops, desktops, and mobile devices</li><li>Support Intune device management and security policies</li><li>Troubleshoot networking, VPN, and connectivity issues</li><li>Document support activities and technical procedures</li><li>Escalate complex infrastructure issues as needed</li></ul><p><br></p>
- 2026-10-30T00:00:00Z
- Lenexa, KS
- onsite
- Temporary to Hire
- 0 - 0 USD / Yearly
- We are looking for an IT Site Support Specialist to provide hands-on technical assistance and dependable end-user support in Kansas. This contract opportunity with permanent potential is ideal for someone who enjoys solving hardware, software, and connectivity issues in a fast-paced environment. The person in this role will help maintain day-to-day technology operations while delivering a positive support experience across the site.<br><br>Responsibilities:<br>• Provide front-line technical support for desktops, laptops, peripherals, and mobile devices, resolving issues efficiently and professionally.<br>• Troubleshoot hardware, software, network, and connectivity problems to minimize downtime for employees and business operations.<br>• Manage support requests through the ticketing system, ensuring accurate documentation, timely updates, and proper follow-through.<br>• Install, configure, and maintain workstations, printers, and other site technology equipment in alignment with company standards.<br>• Assist with user account support, device setup, and basic access-related issues to help employees stay productive.<br>• Support local technology infrastructure by identifying recurring issues, escalating complex problems, and coordinating with broader IT teams when needed.<br>• Contribute to system readiness by performing routine checks, updates, and maintenance on end-user technology and support tools.
- 2026-10-16T00:00:00Z
- Lenexa, KS
- onsite
- Temporary to Hire
- 0 - 0 USD / Yearly
- We are looking for an IT Site Support Specialist to provide hands-on technical support for end users and maintain reliable workplace technology in Lenexa, Kansas. This contract opportunity is ideal for someone who enjoys resolving hardware, software, and connectivity issues while delivering a strong customer support experience. The person in this role will help keep day-to-day IT operations running smoothly by supporting desktop environments, infrastructure components, and service management processes.<br><br>Responsibilities:<br>• Deliver onsite technical assistance for desktops, laptops, peripherals, and mobile devices to minimize employee downtime.<br>• Diagnose and resolve incidents involving operating systems, basic network connectivity, user accounts, and standard business applications.<br>• Manage support requests through the ServiceNow platform, ensuring accurate documentation, timely updates, and proper ticket resolution.<br>• Install, configure, and replace end-user hardware and software in accordance with internal IT standards.<br>• Support local technology infrastructure by identifying issues, escalating complex problems when needed, and coordinating with broader IT teams.<br>• Perform routine workstation setup, imaging, and deployment for new employees, role changes, and equipment refreshes.<br>• Maintain inventory records for devices and accessories while helping ensure equipment is tracked and available for business needs.
- 2026-10-13T00:00:00Z
- Austin, TX
- onsite
- Temporary / Contract
- 28 - 32 USD / Hourly
- <p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify an <strong>IT Support Specialist (contract).</strong> In this role, you are responsible for providing advanced technical support, systems administration, infrastructure maintenance, and project coordination for a multi-site organization. This role serves as an escalation point for complex technology issues while ensuring the stability, security, and performance of systems that support both clinical and business operations. <strong>This role is onsite in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 2 support for escalated hardware, software, network, and system issues</li><li>Troubleshoot and support desktops, laptops, mobile devices, printers, VoIP systems, and other peripherals</li><li>Administer user accounts, permissions, group policies, and multi-factor authentication solutions</li><li>Support Microsoft 365, Active Directory, server environments, and endpoint management platforms</li><li>Assist with network administration, connectivity issues, wireless infrastructure, and firewall troubleshooting</li><li>Monitor system performance, availability, and security to ensure reliable operations</li><li>Support business-critical applications and coordinate issue resolution with vendors and internal stakeholders</li><li>Maintain technical documentation, knowledge base articles, and standard operating procedures</li><li>Participate in technology deployments, upgrades, hardware refreshes, and infrastructure projects</li><li>Identify and recommend process and technology improvements that enhance operational efficiency</li><li>Provide guidance and knowledge sharing to junior team members and end users</li><li>Ensure adherence to organizational security standards, compliance requirements, and IT best practices</li></ul><p><br></p>
- 2026-10-26T00:00:00Z
- San Luis Obispo, CA
- onsite
- Temporary / Contract
- 36 - 38 USD / Hourly
- <p>email: valerie.montoya@roberthalf(.com)</p><p><br></p><p>Robert Half is seeking a customer-focused <strong>IT Support Specialist</strong> to provide hands-on technical support for employees in a Windows-based environment. This is an excellent opportunity for an IT professional who enjoys troubleshooting end-user issues, supporting Microsoft 365, managing devices, and delivering exceptional customer service.</p><p><br></p><p><strong>Required Qualifications</strong></p><ul><li>· 5+ years of IT Support, Help Desk, or Desktop Support experience</li><li>· Strong experience supporting Windows environments</li><li>· Experience troubleshooting Microsoft 365 and Office applications</li><li>· User account management and provisioning experience</li><li>· Experience installing, configuring, and troubleshooting software applications</li><li>· Familiarity with ticketing systems such as Freshservice, ServiceNow, or similar platforms</li><li>· Strong documentation and organizational skills</li><li>· Outstanding customer service and communication abilities</li></ul>
- 2026-11-07T00:00:00Z
- Santa Barbara, CA
- onsite
- Permanent / Full Time
- 65000 - 110000 USD / Yearly
- <p><strong>IT Support Specialist</strong></p><p><br></p><p><strong>Overview</strong></p><p>Growing technology-driven organization seeking an IT Support Specialist to provide day-to-day end-user support and maintain core IT systems. This role will support employees across business applications, workstations, user accounts, and endpoint devices while helping ensure a reliable and secure computing environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide Tier 1/Tier 2 technical support for end users</li><li>Troubleshoot hardware, software, operating system, and application issues</li><li>Manage user account provisioning, access requests, and employee onboarding/offboarding</li><li>Support endpoint management, software deployment, and patching activities</li><li>Maintain ticketing systems, technical documentation, and knowledge base articles</li><li>Assist with basic network and connectivity troubleshooting</li><li>Track IT assets and equipment inventory</li><li>Escalate and coordinate issue resolution with internal and external support teams as needed</li></ul>
- 2026-11-10T00:00:00Z
- San Francisco, CA
- onsite
- Permanent / Full Time
- 100000 - 120000 USD / Yearly
- <p><strong>Jennifer Fukumae</strong> is a direct-hire recruiter specializing in Financial Services, partnering with firms and professionals to connect top talent with the right opportunities. <u>Reach out via LinkedIn or email to start a conversation.</u></p><p> </p><p>Robert Half is partnering with an established and reputable Registered Investment Advisor (RIA) in San Francisco is seeking a Client Associate to join its team. The firm is known for its commitment to delivering high-quality investment management and personalized client service. This is an excellent opportunity to join a collaborative, professional environment where attention to detail, integrity, and a proactive approach are valued.</p><p> </p><p><strong>Position Overview</strong></p><p>The Client Associate will play an important role in supporting the firm's day-to-day client service and operational activities. This individual will work closely with clients, internal team members, and external custodians to help ensure a seamless client experience and efficient account operations.</p><p>The ideal candidate has at least three years of experience in client service or investment operations, preferably within an RIA or investment management firm. They are highly organized, technology-savvy, dependable, and comfortable handling confidential client and financial information. An understanding of cybersecurity risks and best practices is a strong plus.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Provide day-to-day client service and operational support, responding to client requests and helping ensure a high level of service.</li><li>Support mutual fund-related servicing and operational activities, ensuring transactions and account-related requests are handled accurately and efficiently.</li><li>Coordinate with custodians and other external service providers to resolve account issues, process requests, and maintain accurate client records.</li><li>Assist with the preparation of client meeting materials, presentations, and supporting documentation.</li><li>Support account maintenance, documentation, and other administrative processes related to client relationships.</li><li>Identify opportunities to improve internal workflows, procedures, and operational efficiencies.</li><li>Handle sensitive client and financial information with the highest level of professionalism, discretion, and confidentiality.</li><li>Maintain awareness of technology and cybersecurity best practices to help protect client information and firm data.</li></ul><p><br></p>
- 2026-11-12T00:00:00Z
- Novato, CA
- onsite
- Temporary / Contract
- 30 - 32 USD / Hourly
- We are looking for an Exception Services Specialist to support banking operations by handling transaction and account items that require manual review and follow-up. This Long-term Contract position is based in Novato, California, and is ideal for someone who can investigate discrepancies, coordinate with internal teams, and maintain accurate processing in a regulated financial services environment. The role requires sound judgment, strong attention to detail, and the ability to keep exception workflows moving efficiently while delivering dependable internal customer support.<br><br>Responsibilities:<br>• Review exception queues each day, investigate suspended or rejected items, and complete the steps needed to bring transactions to resolution.<br>• Research account variances, posting issues, and balance discrepancies by examining records, identifying root causes, and applying appropriate corrections.<br>• Process exception-related work across banking activities such as checks, wire transfers, deposits, loan items, and other transactions that fall outside standard handling.<br>• Partner with branches and internal support teams to gather missing details, clarify documentation, and resolve outstanding issues in a timely manner.<br>• Detect input or processing inaccuracies, make updates when appropriate, and help prevent repeat issues through careful review of transaction data.<br>• Record findings, actions, and outcomes clearly so that each case is documented accurately and meets audit and compliance expectations.<br>• Escalate high-risk or complex matters when approvals or additional review are needed to ensure proper handling.<br>• Support service quality by responding to internal inquiries, assisting with banking transaction questions, and communicating through email and other business channels.<br>• Use multiple browser-based systems and banking platforms to track cases, verify information, and maintain productivity across concurrent tasks.
- 2026-10-09T00:00:00Z
- Irving, TX
- onsite
- Temporary to Hire
- 31.35 - 36.3 USD / Hourly
- We are looking for a detail-oriented Commercial Support Specialist to join our team in Irving, Texas in a contract capacity with the potential to become permanent. This position supports senior leaders through high-level coordination, administrative execution, and cross-functional communication while helping keep daily operations and project activities on track. The ideal candidate is organized, adaptable, and confident managing schedules, correspondence, travel logistics, and follow-through in a fast-paced environment.<br><br>Responsibilities:<br>• Support two leaders by coordinating priorities, handling day-to-day administrative needs, and ensuring key activities move forward efficiently.<br>• Manage complex calendars and arrange meetings across multiple time zones, resolving scheduling conflicts and confirming attendance details.<br>• Coordinate domestic and international travel plans, including transportation, lodging, and related documentation requirements.<br>• Prepare and refine emails, reports, presentations, proposals, meeting materials, and other business communications with a high level of accuracy.<br>• Organize meetings from start to finish by securing space, arranging refreshments, developing agendas, documenting discussion points, and tracking follow-up actions.<br>• Submit and monitor expense reports and invoice processing through designated online platforms while maintaining accurate records.<br>• Assist with office and team support activities, including room bookings, internal event coordination, and coverage for senior executive support when needed.<br>• Contribute to project execution by monitoring timelines, gathering updates from stakeholders, and sharing progress information with leadership.<br>• Help plan and deliver team engagement activities such as recognition events, social gatherings, and charitable initiatives.
- 2026-11-09T00:00:00Z
- Miami, FL
- onsite
- Temporary / Contract
- 20 - 20 USD / Hourly
- <p>We are seeking a compassionate and dedicated professional to join our team in supporting individuals in crisis. The ideal candidate will have a background in psychology, behavioral health, or a related medical field, along with experience in patient-facing healthcare support. </p><ul><li>Provide support to individuals experiencing crisis situations with empathy, professionalism, and care. </li><li>Communicate effectively with individuals in both <strong>Creole and English</strong>. </li><li>Assist with crisis intervention, emotional support, and connection to appropriate resources.</li><li>Maintain calm and professionalism in high-pressure or emotionally charged situations.</li><li>Support patient services functions, including coordination, communication, and follow-up as needed. </li><li>Participate in training related to <strong>suicide prevention</strong> and <strong>crisis intervention techniques</strong>. </li></ul>
- 2026-10-23T00:00:00Z
- Dubuque, IL
- onsite
- Temporary / Contract
- 17 - 19 USD / Hourly
- <p>Help Create an Exceptional Workplace Experience-</p><p><br></p><p>We're seeking a <strong>Workplace Experience Support Specialist</strong> to help deliver a best-in-class experience for employees, clients, and visitors within a professional office environment. This role is responsible for supporting daily office operations, hospitality services, facilities coordination, reception activities, and workplace culture initiatives.</p><p><br></p><p>The ideal candidate enjoys being the go-to resource for office support, thrives in a fast-paced environment, and takes pride in creating a welcoming, organized, and efficient workplace.</p><p><br></p><p><strong>If you enjoy creating exceptional experiences, staying organized, and being the person who helps keep an office running smoothly, we'd love to hear from you. Apply today or give our team a call at 563-359-3995!</strong></p><p><br></p><p><strong><u>What You'll Do</u></strong></p><ul><li>Serve as a primary point of contact for employees, visitors, clients, and vendors</li><li>Create a welcoming and professional experience for all office guests</li><li>Manage visitor check-in processes and reception responsibilities</li><li>Answer and direct calls through a multi-line phone system</li><li>Coordinate meeting rooms, hospitality services, and office-related events</li><li>Support daily office operations to ensure the workplace remains organized, functional, and professional</li><li>Partner with building management and service vendors regarding facility needs and maintenance requests</li><li>Help maintain a safe, clean, and well-maintained office environment</li><li>Coordinate office equipment, furniture, telephones, security badges, and workplace resources</li><li>Manage office and breakroom supply inventory, ordering, and replenishment</li><li>Prepare presentations, meeting materials, reports, handouts, charts, graphics, and supporting documentation</li><li>Support employee engagement and workplace culture initiatives</li><li>Assist with special projects and operational requests across multiple business areas</li><li>Serve as a liaison between office leadership and workplace support functions as needed</li></ul><p><strong><u>Why You'll Love This Opportunity</u></strong></p><ul><li>Diverse responsibilities that blend office operations, employee experience, hospitality, and facilities coordination</li><li>High-visibility role supporting employees, leadership, clients, and visitors</li><li>Opportunity to contribute to a positive and engaging workplace culture</li><li>Collaborative, professional, and team-oriented environment</li></ul><p>If you enjoy creating exceptional experiences, staying organized, and being the person who helps keep an office running smoothly, we'd love to hear from you.</p>
- 2026-11-02T00:00:00Z
- Modesto, CA
- onsite
- Temporary to Hire
- 27.7115 - 32.087 USD / Hourly
- We are looking for a Community Service Provider Manager to lead service delivery operations and support individuals in accessing resources that promote independence and well-being in California. This contract position offers the potential for a permanent role and combines team leadership, community partnership development, and direct case support in a mission-driven environment. The ideal candidate will bring strong experience in case management, staff supervision, and disability-related services while helping strengthen program performance and documentation practices.<br><br>Responsibilities:<br>• Guide intake and service assessment activities to ensure individuals are evaluated accurately and connected with appropriate support.<br>• Coach and supervise team members, provide regular staff meetings, and help build knowledge of community resources and service practices.<br>• Establish and maintain collaborative relationships with agencies, providers, and community partners to expand referral options and reduce service gaps.<br>• Manage complex or high-priority cases by offering direct assistance beyond the scope of front-line staff when needed.<br>• Facilitate recurring member, provider, and internal team meetings to support communication, case coordination, and program alignment.<br>• Resolve concerns raised by members or employees in a timely, thoughtful manner while promoting a respectful service environment.<br>• Oversee documentation and data tracking processes to support confidentiality, reporting accuracy, and audit readiness across program activities.<br>• Deliver direct services such as advocacy, referrals, independent living planning, peer support, and coordination of disability-related resources.<br>• Represent the program through outreach, presentations, and community events that raise awareness of available services and strengthen local engagement.<br>• Respond to urgent situations affecting individuals with disabilities, including emergencies that may require flexible or nontraditional work hours.
- 2026-11-12T00:00:00Z
- Rancho Palos Verdes, CA
- onsite
- Temporary / Contract
- 24 - 26 USD / Hourly
- We are looking for a Guest Services Coordinator to support catering and conference operations at a hospitality property in Rancho Palos Verdes, California. This Contract position plays an important role in keeping group and event administration organized, accurate, and responsive while helping deliver a smooth experience for guests, clients, and internal teams. The ideal candidate brings strong customer service instincts, solid administrative ability, and the composure to manage multiple priorities in a fast-paced resort environment.<br><br>Responsibilities:<br>• Coordinate administrative tasks for catering and conference service leaders to help ensure group and event business is handled efficiently from planning through execution.<br>• Organize and maintain departmental records, documents, and filing processes so information remains accurate, accessible, and up to date.<br>• Prepare, update, and distribute banquet event documentation and related materials promptly while tracking revisions and recording changes as needed.<br>• Enter and verify event, banquet, and billing-related information in required systems, including adding banquet check details and confirming data accuracy.<br>• Generate recurring and ad hoc operational reports for managers on a daily, weekly, and monthly basis to support planning and service delivery.<br>• Assist with client-facing and event-support activities such as preparing group materials, coordinating amenities, arranging reservations, supporting room inspections, and following up on event guarantees.<br>• Respond to guest and client inquiries about property services, policies, amenities, and daily activities with professionalism and clear communication.<br>• Support office operations by handling department mail, producing copies, taking and distributing meeting notes, contacting vendors for requested items, and keeping supplies stocked.<br>• Protect confidential guest and employee information, direct external media inquiries to the appropriate contacts, and follow hotel safety, cleanliness, and service standards at all times.
- 2026-11-12T00:00:00Z
- Montvale, NJ
- onsite
- Permanent / Full Time
- 90000 - 100000 USD / Yearly
- <p>We are seeking a hands-on <strong>Help Desk Lead / IT Client Services</strong> to lead IT support and deliver an exceptional end-user experience.</p><p>This role combines <strong>hands-on technical support, help desk leadership, MSP management, and service improvement</strong>. The Manager will resolve complex issues while overseeing an outsourced Managed Service Provider (MSP).</p><p><br></p><p><strong><u>Keys:</u></strong><u> </u></p><ol><li>Extensive experience working as a "hands-on" Help Desk Lead</li><li>Somebody who can write technical documentation</li></ol><p><strong><u>Responsibilities</u></strong></p><p><br></p><p><strong>Hands-On Technical Support</strong></p><ul><li>Serve as a senior help desk resource and resolve end-user issues.</li><li>Troubleshoot hardware, software, networking, Microsoft 365, Teams, printing, mobile devices, and business applications.</li><li>Manage tickets through resolution and provide user updates.</li><li>Provide remote, desk-side, and executive support.</li><li>Build, configure, and deploy end-user systems.</li><li>Participate in on-call escalations as needed.</li><li>Document resolutions and maintain knowledge base articles.</li></ul><p><strong>Help Desk & MSP Management</strong></p><ul><li>Oversee daily help desk operations and ticket queues.</li><li>Monitor SLAs and ensure timely resolution.</li><li>Determine which issues should be handled internally vs. by the MSP.</li><li>Serve as the escalation point for complex issues.</li><li>Hold the MSP accountable for service quality and resolution times.</li><li>Lead recurring MSP operational reviews.</li><li>Increase the number of tickets efficiently handled by the MSP.</li></ul><p><strong>Customer Service & Service Improvement</strong></p><ul><li>Build strong relationships with employees across the organization.</li><li>Deliver excellent customer service and communicate effectively during outages.</li><li>Analyze ticket trends and recurring issues to identify process improvements and automation opportunities.</li><li>Develop support standards and procedures.</li><li>Reduce ticket volume, backlog, and aging while improving first-contact resolution.</li></ul><p><strong>Documentation & Knowledge Management</strong></p><ul><li>Develop and maintain SOPs, troubleshooting guides, knowledge base articles, and technical runbooks.</li><li>Document onboarding, offboarding, hardware deployment, software provisioning, account management, and common support procedures.</li><li>Ensure processes are consistently followed by internal IT staff and the MSP.</li><li>Partner with infrastructure, security, and application teams on operational documentation.</li><li>Audit MSP documentation and ensure critical IT knowledge remains within the organization.</li><li>Support business continuity and disaster recovery through operational runbooks.IT Client Services & Help Desk Lead</li></ul>
- 2026-11-10T00:00:00Z
- Victor, NY
- onsite
- Temporary / Contract
- 25 - 26.5 USD / Hourly
- <p>Our client is seeking a Bilingual Customer Service Representative (Spanish/English) for an immediate opportunity. This is a contract position with strong potential to become permanent based on performance and business needs. The ideal candidate is customer-focused, professional, and able to communicate clearly and confidently in both Spanish and English.</p><p>Key Responsibilities:</p><ul><li>Provide exceptional customer service to clients and customers in both Spanish and English</li><li>Respond to incoming calls, emails, and inquiries in a timely and professional manner</li><li>Assist customers with questions related to products, services, orders, billing, or account information</li><li>Resolve issues efficiently while maintaining a high level of customer satisfaction</li><li>Document customer interactions accurately in the system</li><li>Escalate complex issues to the appropriate department when needed</li><li>Maintain knowledge of company policies, procedures, and service offerings</li></ul><p><br></p>
- 2026-10-28T00:00:00Z
- Long Island City, NY
- onsite
- Temporary to Hire
- 28.5 - 30 USD / Hourly
- We are looking for a bilingual customer service team member to join a fast-moving team in Long Island City, New York. This Contract to permanent position centers on in-person support at a walk-up service window, where you will assist customers while also contributing to operational tasks and data review. The ideal candidate is confident working directly with people, comfortable handling spreadsheets and analysis, and motivated to identify ways to improve daily processes.<br><br>Responsibilities:<br>• Deliver detail-oriented in-person assistance to drivers and other customers at a walk-up service window in Long Island City, New York.<br>• Review service and operational information in Excel to spot patterns, summarize findings, and support informed decisions.<br>• Maintain accurate records and complete documentation related to daily service activities and operational workflows.<br>• Investigate chargeback-related questions and help coordinate timely follow-up and resolution when needed.<br>• Recommend practical improvements that enhance service quality, efficiency, and day-to-day operations.<br>• Collaborate closely with a small on-site team to ensure smooth customer support in a high-traffic environment.<br>• Learn internal procedures and become a reliable resource for questions tied to customer service and operational support.<br>• Provide assistance during onboarding and knowledge transfer activities to support continuity within the role.
- 2026-11-11T00:00:00Z
- White Bear Lake, MN
- onsite
- Temporary to Hire
- 23.75 - 27.5 USD / Hourly
- <p>We are looking for a Spanish Bilingual Customer Service Representative to join a manufacturing team in Minnesota. This long term contract-to-permanent position is ideal for someone who enjoys helping customers, solving product-related questions, and working in a fast-paced technical environment. The person in this role will support customers by identifying appropriate tooling options, addressing inquiries with professionalism, and partnering with internal and external teams to deliver strong service.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and email, providing timely support and clear guidance on product and tooling-related questions.</p><p>• Evaluate customer drawings, specifications, and application details to recommend solutions that align with operational needs.</p><p>• Enter and manage orders accurately while maintaining complete and organized customer information in company systems.</p><p>• Explain technical product information in a way that customers can easily understand and apply to their manufacturing processes.</p><p>• Work closely with colleagues, sales representatives, designers, and distribution partners to coordinate service and resolve issues efficiently.</p><p>• Support both inbound and outbound customer communication to strengthen relationships and ensure follow-up on open requests.</p><p>• Assist in resolving customer concerns by identifying practical options and helping guide them toward the best available solution.</p><p>• Contribute to additional service and administrative tasks as directed by leadership to support team goals.</p>
- 2026-11-06T00:00:00Z
- Lorain, OH
- onsite
- Temporary to Hire
- 17.1 - 18 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a mission-driven non-profit organization in Lorain, Ohio. This on-site opportunity is a contract position, designed for someone who brings strong customer support experience, sound judgment, and a compassionate approach when assisting community members. The person in this role will help applicants navigate services, manage required documentation, and keep records organized and secure while contributing to a responsive and well-organized office environment.</p><p><br></p><p>Responsibilities:</p><p>• Assist clients with the application process by explaining next steps, gathering required information, and ensuring submissions are completed accurately.</p><p>• Review documents for completeness and accuracy, follow up on missing items, and maintain records in accordance with agency guidelines and confidentiality standards.</p><p>• Respond to inbound questions by phone, in person, and through virtual interactions, providing clear and courteous service to applicants and community members.</p><p>• Conduct applicant interviews, coordinate appointment scheduling, and help keep daily workflows moving efficiently.</p><p>• Enter and update case or client information in internal systems with a high level of precision and attention to detail.</p><p>• Identify issues that may delay processing, communicate concerns promptly, and support timely resolution of client service matters.</p><p>• Perform general administrative support such as typing correspondence, handling mail, organizing files, and operating standard office equipment.</p><p>• Participate in training activities and follow established procedures to support consistent service delivery across the office.</p>
- 2026-11-12T00:00:00Z
- St Paul, MN
- onsite
- Temporary / Contract
- 22 - 30 USD / Hourly
- <p>We are seeking a dedicated Spanish Bilingual Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul><p><br></p>
- 2026-10-27T00:00:00Z
- Minneapolis, MN
- onsite
- Temporary / Contract
- 28 - 31 USD / Hourly
- <p>We are seeking an experienced Billing & Collections Specialist. This role is ideal for a detail-oriented professional with a strong background in high-volume billing and collections within the nursing home or long-term care industry. </p><p>The Billing & Collections Specialist will be responsible for managing billing processes, following up on outstanding balances, and ensuring timely and accurate reimbursement. The ideal candidate will have hands-on experience with Medical Assistance billing and strong working knowledge of PointClickCare. This person must be comfortable handling a high-capacity workload in a fast-paced environment.</p>
- 2026-10-28T00:00:00Z
- Emeryville, CA
- remote
- Temporary / Contract
- 33.25 - 38.5 USD / Hourly
- <p>We are looking for an experienced Biller and collections specialist to support revenue cycle activities for a six-month contract opportunity based in Emeryville, California. This Contract position is ideal for someone who can manage billing accuracy, follow through on outstanding receivables, and communicate effectively with clients and internal partners in a fast-moving environment. The role requires strong analytical skills, sound judgment, and the ability to work independently while maintaining a high standard of accuracy and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Oversee billing and collection activities to help improve cash flow, reduce aged receivables, and maintain accurate account status records.</p><p>• Review contracts and billing terms to ensure invoices are issued correctly and payment schedules are updated in line with client agreements.</p><p>• Monitor accounts receivable balances, investigate overdue items, and drive resolution through follow-up, escalation, and dispute management.</p><p>• Prepare and post financial adjustments, journal-related support, and reconciliations to maintain clean and accurate records.</p><p>• Partner with internal stakeholders and external clients to address payment issues, clarify account questions, and resolve discrepancies effectively.</p><p>• Analyze reserve-related trends and collection performance to support informed decision-making and account risk management.</p><p>• Maintain organized documentation and use reporting tools to track collection efforts, account activity, and operational results.</p><p>• Contribute to process improvements within billing and receivables operations, including effective use of systems such as NetSuite and other supporting platforms.</p><p><br></p><p>Please apply today if you are interested in this role.</p>
- 2026-10-26T00:00:00Z
- St. Paul, MN
- onsite
- Temporary / Contract
- 18 - 20 USD / Hourly
- We are looking for a detail-oriented Patient Account Representative to support revenue cycle operations for a healthcare organization in St. Paul, Minnesota. This Long-term Contract position focuses on reviewing patient accounts, preparing accurate billing activity, and helping secure timely reimbursement from insurance carriers and patients. The ideal candidate brings strong medical billing knowledge, sound judgment in resolving account issues, and a thoughtful approach when interacting with patients and internal teams.<br><br>Responsibilities:<br>• Review patient accounts for billing accuracy and prepare claims for submission to commercial insurance carriers and other third-party payors.<br>• Investigate and correct claim issues before submission so that billing is complete, compliant, and processed without unnecessary delays.<br>• Monitor unpaid or delayed accounts, research the cause of outstanding balances, and take appropriate action to move accounts toward resolution.<br>• Address technical denials by identifying root causes, updating account information, and coordinating corrections needed for successful adjudication.<br>• Communicate with patients, guarantors, payors, and internal departments in a courteous manner to support a positive financial service experience.<br>• Maintain thorough account documentation and perform follow-up activities to support reconciliation of back-end revenue.<br>• Use billing systems and standard office applications to manage account activity, track work queues, and meet productivity expectations.<br>• Carry out additional revenue cycle duties assigned by leadership in alignment with departmental goals and performance standards.
- 2026-11-11T00:00:00Z
- Sarasota, FL
- onsite
- Temporary to Hire
- 0 - 0 USD / Yearly
- <p>We are looking for a Product Support Specialist to join a water industry organization in Sarasota, Florida. This contract opportunity with permanent potential is ideal for someone who enjoys solving technical issues, guiding customers through product use, and working cross-functionally to deliver a strong service experience. In this onsite role, you will support customers after the sale, help resolve instrument-related concerns, and contribute to accurate reporting and continuous improvement efforts across the support function.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and resolve customer issues involving instruments, including hardware, electronics, software behavior, data output, and chemistry-related performance questions.</p><p>• Lead post-implementation and post-sale training sessions to help customers use products effectively and confidently.</p><p>• Guide users to the appropriate manuals, reference materials, and support resources so they can quickly find needed information.</p><p>• Record service requests, warranty matters, product feedback, and quality-related concerns in internal systems with clear and complete details.</p><p>• Prepare quotations for repairs and follow-up service work while coordinating return authorizations and tracking products sent in for service.</p><p>• Maintain detailed case documentation that captures the reported issue, troubleshooting process, and final resolution for each interaction.</p><p>• Work with quality and internal partner teams to escalate non-conformance concerns, monitor progress, and communicate updates back to customers.</p><p>• Analyze recurring support trends, warranty activity, and ticket volume data, then prepare reports and dashboards for management review.</p><p>• Create and refine customer-facing documentation and internal records, including product registrations, activity logs, and data cleanup efforts to improve accuracy.</p><p>• Share customer insights with sales, engineering, product management, and other stakeholders to support product enhancements and process improvements.</p>
- 2026-10-28T00:00:00Z
- Walnut Creek, CA
- onsite
- Permanent / Full Time
- 90000 - 120000 USD / Yearly
- <p><strong>Jennifer Fukumae</strong> is a direct-hire recruiter specializing in Financial Services, partnering with firms and professionals to connect top talent with the right opportunities. <u>Reach out via LinkedIn or email to start a conversation.</u></p><p> </p><p>A growing, client-focused wealth advisory practice in the Bay Area is seeking a <strong>Client Service Associate</strong> to join its team. The Client Service Associate works closely with Financial Advisors and the broader client service team to provide a high level of service to clients and support day-to-day account and administrative needs.</p><p><br></p><p><strong>Job Duties</strong></p><ul><li>Serve as a primary point of contact for clients, responding to account and service-related questions and requests.</li><li>Support client onboarding, account maintenance, transfers, distributions, and other account servicing needs.</li><li>Provide day-to-day administrative and client support to Financial Advisors, including meeting preparation and follow-up.</li><li>Process client transactions accurately and ensure required documentation and approvals are completed.</li><li>Maintain accurate client records and follow firm policies, compliance requirements, and regulatory guidelines.</li><li>Collaborate with advisors, operations, and other team members to provide a seamless client experience.</li></ul><p><br></p>
- 2026-11-03T00:00:00Z
- Marlboro, NJ
- onsite
- Permanent / Full Time
- 150000 - 225000 USD / Yearly
- <p>We are looking for an experienced Manager Client Account Services to lead financial operations for a portfolio of clients in Marlboro, New Jersey. This role combines hands-on accounting oversight, client relationship management, and team leadership to ensure accurate reporting, timely deliverables, and responsive day-to-day support. The ideal candidate brings strong business management expertise and can translate financial results into clear, practical guidance for both clients and internal leadership.</p><p><br></p><p>Benefits:</p><p>Medical, Dental, Vision</p><p><br></p><p>Responsibilities:</p><p>• Direct accounting support for a group of business management clients, serving as a primary point of contact for financial matters and ongoing communications.</p><p>• Lead core transactional processes across multiple client accounts, including payables, receivables, and payroll administration.</p><p>• Oversee month-end activities such as reconciliations, journal entries, and the preparation of financial statements using both cash and accrual methods.</p><p>• Review period-to-period financial changes, identify notable trends, and communicate findings clearly to clients and firm leadership.</p><p>• Develop meeting materials and present financial updates in a concise, organized manner that supports informed decision-making.</p><p>• Coordinate the setup of new client engagements, including bookkeeping cleanup and updates needed to bring records current.</p><p>• Organize daily operations and monthly deadlines across several accounts while balancing workload among team members.</p><p>• Provide guidance to staff, resolve routine questions, and help maintain efficient workflow across client service activities.</p><p>• Keep leadership informed on account progress, outstanding issues, and resource needs across the team.</p>
- 2026-10-27T00:00:00Z