296 Results for Client Services Associate Jobs

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Customer Service Representative

Santa Barbara, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a dependable Customer Service Representative to support daily customer interactions in Santa Barbara, California. This Long-term Contract position is ideal for someone who enjoys helping customers, managing order details accurately, and handling a steady volume of phone-based communication. The role includes both customer support and administrative tasks, with training provided to help you succeed in the position. Responsibilities: • Respond to incoming customer calls professionally and provide timely assistance with questions, requests, and service needs. • Place outbound calls as needed to follow up on customer inquiries, confirm information, or support ongoing service activities. • Enter customer orders into internal systems with close attention to accuracy, completeness, and turnaround time. • Maintain up-to-date records by inputting and reviewing customer and order information in company databases. • Resolve routine service issues by gathering details, identifying solutions, and escalating more complex concerns when appropriate. • Support day-to-day customer service operations by balancing phone communication with data entry and order-related tasks.
2026-10-13T00:00:00Z

Customer Service Representative

Los Angeles, CA
onsite
Temporary to Hire
23 - 25 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced team in California. This contract-to-permanent position is ideal for someone who enjoys helping customers, managing order information accurately, and handling a steady volume of phone-based interactions. The person in this role will serve as a key point of contact for inbound and outbound communication while delivering detail-focused, solution-focused service. Responsibilities: • Respond to incoming customer calls with a courteous approach, addressing questions, concerns, and service needs in a timely manner. • Place outbound calls as needed to provide updates, gather information, and support follow-up communication with customers. • Enter customer orders into internal systems with close attention to accuracy, completeness, and timing. • Assist customers with product, service, or order-related inquiries by providing clear and helpful information. • Maintain detailed records of conversations, requests, and order activity to support efficient service delivery. • Coordinate with internal teams when issues require additional research, escalation, or resolution. • Manage multiple customer interactions throughout the day while maintaining a courteous and service-oriented approach.
2026-10-01T00:00:00Z

Customer Service Representative

Valley Center, CA
onsite
Temporary / Contract
24 - 28 USD / Hourly
A growing professional services company is seeking a Customer Service Representative to join its client support team. This position is less of a traditional call-center role and more focused on building relationships, managing client requests, coordinating internally, and making sure customers receive timely answers. You’ll be the person clients can count on when they need help — whether that means answering a question, coordinating with another department, researching an issue, or simply following up when you said you would.Responsibilities:<ul><li>Serve as a primary point of contact for assigned customers</li><li>Respond to phone and email inquiries</li><li>Research customer questions and provide accurate answers</li><li>Track requests from beginning to resolution</li><li>Coordinate with internal departments to resolve issues</li><li>Schedule appointments, services, or follow-up calls as needed</li><li>Maintain detailed customer records</li><li>Update CRM information and account notes</li><li>Process service requests and account changes</li><li>Prepare correspondence and customer documentation</li><li>Monitor outstanding requests and proactively follow up</li><li>Escalate complex issues to the appropriate team member</li><li>Identify opportunities to improve the customer experience</li><li>Assist with general administrative projects</li></ul>
2026-10-02T00:00:00Z

Customer Service Representative

Ross, CA
onsite
Temporary / Contract
24 - 25 USD / Hourly
We are looking for a Customer Service Representative to support an upcoming event through a Contract assignment. This role is ideal for someone who enjoys engaging with people, representing a brand effectively, and delivering a positive customer experience in a fast-paced setting. The selected candidate will help create a welcoming booth environment, respond to attendee questions, and capture customer interest with accuracy and care. Responsibilities: • Prepare the event booth before opening by organizing materials, arranging displays, and ensuring the space is ready for visitors. • Represent the company at the trade event by welcoming attendees and creating a friendly, positive first impression. • Share clear and accurate information about the company’s products, service locations, and general offerings. • Respond to customer questions about item availability and help guide visitors to appropriate solutions. • Gather attendee details, requests, and follow-up needs with careful attention to accuracy and completeness. • Coordinate product sample requests with the appropriate teams and keep supporting records well organized. • Support event operations throughout the assignment, including booth coverage during event hours and breakdown at the close of the event. • Build positive connections with customers and prospective clients by providing attentive, high-quality service at every interaction.
2026-10-13T00:00:00Z

Customer Service Representative

Rancho Santa Fe, CA
onsite
Temporary / Contract
23 - 27 USD / Hourly
A well-established North County manufacturer is looking for a Customer Service Representative to serve as the day-to-day point of contact for customers placing orders, checking shipment status, and resolving account questions. This is a great role for someone who enjoys being busy, communicating with people throughout the day, and taking ownership of an issue from the initial call through resolution.What You’ll Handle:<ul><li>Respond to customer inquiries by phone and email</li><li>Enter and process customer orders</li><li>Provide order status and shipment updates</li><li>Coordinate with warehouse and shipping teams</li><li>Resolve order discrepancies, shortages, and delivery issues</li><li>Prepare quotes and provide basic product information</li><li>Maintain accurate customer account information</li><li>Process returns, credits, and replacement orders</li><li>Follow up on open customer issues</li><li>Communicate product availability and expected delivery dates</li><li>Document customer interactions in the company system</li><li>Partner with sales, operations, and accounting teams</li><li>Identify recurring customer issues and escalate when appropriate</li></ul>
2026-10-02T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a bilingual Korean Customer Service Representative to support members with benefit questions, plan information, and issue resolution in a fast-paced healthcare environment. This is a Contract position based in Westminster, California, and it is ideal for someone who can communicate clearly, navigate member concerns with empathy, and provide accurate guidance. The person in this role will help create a positive service experience by addressing inquiries, documenting interactions thoroughly, and partnering with internal teams when additional support is needed. Responsibilities:• Respond to inbound member inquiries and evaluate each situation carefully to determine the most effective next step.• Explain health plan benefits, coverage details, and available options to members, family members, providers, and caregivers in a clear and helpful manner.• Investigate service concerns, identify root causes, communicate resolutions, and route complex matters to leadership or the appropriate department when necessary.• Support outreach and calling initiatives designed to strengthen member engagement and encourage continued participation.• Maintain accurate records of conversations, actions taken, and required follow-up within designated systems and documentation tools.• Follow established workflows, reference materials, and service guidelines while contributing ideas that improve team efficiency and member satisfaction.• Adhere to applicable federal, state, and organizational compliance standards related to healthcare plan operations.• Participate actively in coaching sessions, staff meetings, and training programs to strengthen service quality and performance.• Assist with additional tasks as assigned, including occasional travel or weekend coverage during peak periods.• Manage high-volume phone interactions while listening attentively, entering information accurately, and providing attentive service throughout each call.
2026-10-16T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a bilingual Vietnamese and English Customer Service Representative to support members with pharmacy benefit questions and service needs in Westminster, California. This Contract position is ideal for someone who enjoys helping people over the phone, resolving issues with care, and maintaining accurate records in a fast-paced healthcare environment. The person in this role will serve as a key point of contact for pharmacy-related concerns while working closely with internal teams to deliver responsive, compliant member support. Responsibilities:• Respond to inbound member and prospective member inquiries related to pharmacy benefits, coverage details, and general service questions.• Coordinate with network pharmacies to help members address refill needs and related access issues when additional support is required.• Escalate clinical questions or sensitive medication concerns to the appropriate clinical leaders for timely review and follow-up.• Partner with internal quality and performance teams to support programs focused on improving medication adherence outcomes.• Participate in outbound calling initiatives assigned by leadership to strengthen member engagement and service delivery goals.• Follow established procedures, reference materials, and operational guidelines to handle requests accurately and efficiently while identifying workflow concerns to management.• Maintain complete and accurate documentation of member interactions, actions taken, and required forms within designated systems according to department standards.• Attend team meetings, training sessions, and coaching activities, and apply feedback to improve service quality and performance.• Adhere to all applicable federal, state, and organizational compliance requirements related to health plan operations.• Perform additional customer service and administrative duties as needed to support department objectives.
2026-10-16T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
18.5 - 22 USD / Hourly
We are seeking a customer-focused Customer Service Representative to support a high-volume call center environment. The ideal candidate will have strong communication skills, the ability to handle a large volume of inbound and outbound calls, and a commitment to delivering excellent service while resolving customer inquiries efficiently. Key Responsibilities:<ul><li>Handle inbound and outbound customer calls in a high-volume call center setting.</li><li>Respond to customer inquiries related to products, services, orders, accounts, or general support needs.</li><li>Resolve customer concerns professionally and escalate more complex issues as needed.</li><li>Accurately document customer interactions, updates, and resolutions in internal systems.</li><li>Maintain service quality standards, response times, and call handling expectations.</li><li>Collaborate with internal departments to support timely issue resolution.</li><li>Assist with additional customer support and administrative tasks as assigned.</li></ul>
2026-10-02T00:00:00Z

Customer Success Specialist

Rayville, LA
onsite
Temporary to Hire
17 - 20 USD / Hourly
We are looking for a detail-oriented Customer Success Specialist to support commercial lending operations in Rayville, Louisiana. This contract opportunity with permanent potential is ideal for someone who can manage documentation with precision, coordinate effectively across teams, and help ensure commercial loan files are complete, compliant, and ready for closing. The person in this role will contribute to accurate loan package preparation, documentation review, and due diligence activities tied to commercial and real estate lending. Responsibilities:• Prepare commercial loan and collateral documentation for a variety of lending transactions while maintaining alignment with bank standards and applicable legal requirements.• Review participation loan files for both purchased and sold transactions to confirm completeness, accuracy, and proper execution.• Examine existing loan and collateral records during renewals or new originations to identify and resolve documentation issues tied to previously pledged assets.• Coordinate with attorneys and other external partners when legal support is needed to move commercial loan closings forward.• Gather and evaluate pre-closing materials such as approval records, borrower organizational documents, lien search results, title work, insurance coverage, flood compliance items, environmental reports, and appraisal documentation.• Verify that borrower authority, collateral protection, lien position, and underwriting support meet internal policy expectations before closing.• Support secondary quality reviews of loan packages to reduce documentation errors and strengthen file accuracy prior to finalization.• Work closely with lending and documentation staff to assist with due diligence efforts and the preparation of complete commercial loan files.
2026-10-05T00:00:00Z

Customer Success Specialist

Wilmington, DE
onsite
Temporary to Hire
19 - 19 USD / Hourly
We are looking for a Customer Success Specialist/Claims Processor to support individuals with questions related to unclaimed property claims. This contract opportunity with permanent potential is ideal for someone who is comfortable managing a high volume of inbound calls, guiding customers through claim-related questions, and completing accurate follow-up work in a fast-paced environment. The person in this role will combine strong service skills with careful documentation and sound judgment to help ensure each claim is handled thoroughly and professionally. Responsibilities:• Respond to inbound customer inquiries regarding unclaimed property claims with professionalism, patience, and clarity.• Provide updates on claim progress and explain what records or supporting materials are needed to move a claim forward.• Guide customers through the claim submission process, including assistance with using the online portal and resolving basic navigation issues.• Locate existing records and set up new claims within the company database while maintaining complete and accurate information.• Enter, review, and validate claim data according to established procedures and quality expectations.• Examine submitted documentation to help determine ownership and identify the appropriate next steps for claim processing.• Record detailed summaries of customer interactions and claim activity so files remain current and well documented.• Recognize inconsistencies, recurring concerns, or unusual issues and elevate them to management or the appropriate team when necessary.• Support additional administrative assignments and special projects as business needs require.
2026-09-18T00:00:00Z

Customer Success Specialist

Metairie, LA
onsite
Temporary to Hire
23 - 25 USD / Hourly
We are looking for a Customer Success Specialist to join our team in Metairie, Louisiana in a contract-to-permanent capacity. This opportunity is ideal for someone who excels at supporting clients, managing high-value banking transactions, and coordinating complex loan-related activities with accuracy and professionalism. The role combines customer service, documentation oversight, and cross-functional partnership to help ensure a smooth client experience while maintaining operational and regulatory standards. Responsibilities: • Guide customers and internal partners through complex loan closing activities, ensuring each transaction progresses accurately and on schedule. • Review credit documents, commitment terms, legal paperwork, and supporting records to confirm alignment with approved structures and required conditions. • Create and validate detailed loan documentation packages for multifaceted commercial transactions involving multiple entities, facilities, and collateral types. • Coordinate due diligence items such as insurance, title materials, entity documents, appraisals, public records, and other third-party requirements needed for closing. • Manage funding logistics, settlement details, disbursements, and post-closing follow-up to support complete and accurate transaction processing. • Act as a key resource for questions related to documentation, collateral perfection, compliance expectations, and exception resolution. • Conduct secondary quality checks on closing files prepared by team members and provide clear feedback to strengthen accuracy and consistency. • Track outstanding exceptions and collaborate with servicing, collateral, and production teams to resolve issues with urgency. • Support team effectiveness by sharing knowledge, assisting with training, and contributing to procedural updates, reference tools, and process improvements. • Participate in audits, testing, compliance activities, and operational enhancement efforts, including support for system-related updates when needed.
2026-09-28T00:00:00Z

Customer Success Specialist

Honolulu, HI
onsite
Temporary to Hire
17.4135 - 20.163 USD / Hourly
We are looking for a customer-focused Customer Success Specialist to support order coordination and service operations for a long-term contract position. This role combines front-desk customer interaction with administrative follow-through, helping ensure orders are handled accurately and customers receive timely updates. The ideal candidate is organized, responsive, and comfortable working closely with internal teams to keep daily workflows moving smoothly. Due to the nature of the work and onsite requirements, preference will be given to Hawaii residents. Applicants should be able to reliably commute or reside within the region to meet business needs. All qualified applicants are encouraged to apply by calling us at 808-531-0800. Responsibilities:• Welcome customers during order pickup and provide courteous, attentive assistance throughout the interaction.• Enter, review, and update order information to help ensure complete and accurate processing from receipt through fulfillment.• Partner with warehouse and purchasing teams to confirm product availability, track progress, and coordinate expected completion timelines.• Keep customers informed by sharing order updates, delivery changes, and other relevant service information in a timely manner.• Handle administrative support tasks such as maintaining records, organizing documentation, and completing data entry with a high level of accuracy.• Respond to customer questions related to products, orders, and scheduling, and work to resolve concerns efficiently.• Work across departments to support smooth daily operations and promote a positive customer experience.• Assist with general office coordination to maintain an organized and effective work environment.
2026-10-10T00:00:00Z

Customer Service Supervisor

Houston, TX
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
Our client is seeking a bilingual Customer Service Supervisor to lead a customer support function for an equipment and distribution business. This role is ideal for a fluent Spanish-English candidate who can guide a small team, strengthen service standards, and handle escalated customer concerns with confidence. The ideal candidate brings strong organizational skills, advanced Excel capabilities, and a track record of improving workflows and performance measurement within a customer service environment. Responsibilities:• Lead, coach, and develop a customer service team of at least two employees, setting clear expectations and supporting day-to-day success.• Oversee the resolution of complex customer issues, ensuring concerns are addressed promptly and effectively.• Design and track key performance indicators to measure team productivity, service quality, and response effectiveness.• Analyze service trends and operational data in Microsoft Excel to identify gaps and recommend practical improvements.• Support billing-related inquiries and coordinate with internal teams to resolve account or payment discrepancies.• Use CRM and call center tools, including dialer systems, to manage customer interactions and maintain accurate records.• Create training plans and provide ongoing mentorship to strengthen communication, problem-solving, and service delivery skills.• Review existing customer service processes and implement improvements that increase efficiency and enhance the customer experience.
2026-10-02T00:00:00Z

Customer Service Supervisor

Elk Grove Village, IL
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
On behalf of Robert Half client, we are looking for a dedicated Customer Service Supervisor to lead and oversee customer service operations within their manufacturing company near Elk Grove Village, Illinois. This role requires a proactive individual who can manage supervise operational processes, process orders, and ensure the smooth execution of contracts and customer interactions. The ideal candidate will also be skilled at identifying areas for improvement and implementing solutions to enhance efficiency and customer satisfaction. 7:30am-4:00pmCompensation: $80k-$100k + 0%-20% of the base salary based on performance3 days in office 2 days WFHMedical, Dental, Vision, 401k15 Days PTO Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:• Build and maintain strong relationships• Monitor and manage customer credit in collaboration• Supervise customs declarations and clearance processes• Lead and manage the assigned product team• Review sales contracts and purchase orders• Coordinate the preparation of essential documentation for orders, including invoices, bills of lading, packing lists, certificates, and other required paperwork.• Oversee payments for purchases, freight, and service provider invoices, ensuring authorization aligns with contracted terms.• Identify and recommend improvements to operational procedures
2026-09-23T00:00:00Z

Customer Support Specialist

Vista, CA
onsite
Temporary / Contract
25 - 27 USD / Hourly
A growing North County manufacturer is seeking a responsive, organized Customer Support & Order Management Specialist to serve as a key connection between customers, sales, warehouse operations, and logistics. This is an excellent opportunity for someone who enjoys helping customers but also likes the administrative and operational side of getting things done.You'll manage customer inquiries from initial order entry through delivery updates and resolution of any issues. The team needs someone who can stay organized when priorities change, communicate clearly when something goes off track, and make sure customers receive accurate information rather than being passed from department to department. Your responsibilities will include:<ul><li>Respond to customer inquiries by phone and email regarding orders, products, availability, and delivery schedules.</li><li>Enter customer orders and verify pricing, quantities, shipping details, and purchase order information.</li><li>Monitor open orders and communicate status updates to customers.</li><li>Coordinate with warehouse and logistics teams regarding shipments, delays, and delivery changes.</li><li>Investigate order discrepancies, damaged shipments, returns, and missing items.</li><li>Process order changes, cancellations, credits, and replacement requests according to company procedures.</li><li>Maintain accurate customer account notes and order records.</li><li>Work with sales representatives to resolve customer concerns and improve service.</li><li>Follow up on outstanding issues until the customer receives a clear resolution.</li><li>Prepare order reports and track recurring customer service issues.</li><li>Assist with account setup and customer documentation.</li><li>Identify workflow improvements that reduce order errors and response times.</li></ul>
2026-10-13T00:00:00Z

Customer Support Specialist

Bethesda, MD
onsite
Temporary / Contract
22 - 28 USD / Hourly
We are seeking a Customer Support Specialist to join our team and deliver outstanding service to customers through timely, professional, and solutions-focused support. This role delivers responsive customer service while resolving inquiries and documenting interactions accurately. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul>
2026-10-07T00:00:00Z

Customer Service Manager

Coppell, TX
onsite
Temporary to Hire
28.5 - 33 USD / Hourly
We are looking for a Customer Service Manager to lead guest support operations for a growing brand in the restaurants and catering industry. This contract position with potential for a permanent role is based in Coppell, Texas, and focuses on strengthening guest satisfaction, improving service recovery outcomes, and turning feedback into meaningful operational improvements. The ideal candidate will bring strong communication, vendor management, and analytical skills to help elevate the overall guest experience across the organization. Responsibilities: • Direct the company’s guest feedback and service recovery efforts, setting priorities that support satisfaction, loyalty, and business goals. • Oversee the external guest support provider by monitoring performance, reinforcing quality expectations, and ensuring timely resolution of guest concerns. • Act as the main point of contact between internal teams and the guest service partner, guiding escalations, sharing feedback, and driving ongoing service enhancements. • Manage the full lifecycle of guest communications, including complaints, questions, compliments, and recovery actions, with thoughtful and brand-aligned responses. • Review guest feedback data to uncover patterns, highlight recurring issues, and partner with operations and field leadership on corrective actions. • Maintain the guest feedback system with accurate records, reliable reporting, and consistent data quality standards. • Create and refine response guidelines, communication templates, and messaging approaches that support consistency and protect brand reputation. • Present feedback insights and practical recommendations to leadership to improve service delivery and the overall guest experience. • Foster a culture centered on the guest by encouraging accountability, responsiveness, and continuous improvement across teams.
2026-10-14T00:00:00Z

Customer Service Manager

Franklin Park, NJ
onsite
Permanent / Full Time
75000 - 950000 USD / Yearly
benefits:<ul><li>401(k) </li><li>Vision Insurance</li><li>Dental Insurance</li><li>Health Insurance</li><li>Life Insurance</li><li>Paid Time Off </li></ul>Responsibilities<ul><li>Manage, coach, and develop a team of Customer Service Representatives.</li><li>Monitor team performance and establish service goals and KPIs.</li><li>Handle escalated customer inquiries and resolve complex issues.</li><li>Develop and implement customer service policies, procedures, and best practices.</li><li>Analyze customer feedback and identify opportunities for process improvements.</li><li>Partner with sales, operations, and other departments to ensure customer satisfaction.</li><li>Track and report on customer service metrics, trends, and team performance.</li></ul>
2026-09-18T00:00:00Z

Customer Service Manager

Fayetteville, AR
onsite
Temporary to Hire
22.8095 - 26.411 USD / Hourly
We are looking for an experienced Customer Service Manager to join a growing insurance agency in Fayetteville, Arkansas. This contract opportunity is ideal for a licensed Property & Casualty specialist who enjoys strengthening client relationships, overseeing service operations, and supporting business growth. In this role, you will work closely with agency leadership and sales partners to ensure policyholders receive responsive, knowledgeable service while daily workflows remain organized and efficient. Responsibilities: • Guide policyholders through service-related requests, answering coverage questions and resolving issues with care and professionalism. • Oversee day-to-day policy administration, including renewals, endorsements, billing matters, documentation updates, and coverage adjustments. • Partner with agency leadership and producers to keep client service activities on track and improve overall team effectiveness. • Coordinate outreach, follow-up communication, appointment scheduling, and open service items to maintain a high level of responsiveness. • Support new business activity by assisting with applications, quote preparation, submission follow-through, and carrier communication. • Review service workflows and recommend practical improvements that enhance retention, satisfaction, and operational consistency. • Maintain accurate client files and ensure records are updated within agency systems and related tracking tools. • Address complex customer concerns with sound judgment, clear communication, and a solution-focused approach. • Contribute to administrative process development and take on expanded operational responsibilities as the agency continues to grow.
2026-10-15T00:00:00Z

Member Services Representative

Alexandria, VA
remote
Temporary / Contract
25.65 - 29.7 USD / Hourly
We are looking for a Member Services Representative to support a high-volume service environment. This long-term contract position is ideal for someone who communicates clearly, works efficiently, and delivers dependable assistance to members over the phone. The role requires strong attention to detail, confidence using computer systems, and the ability to manage multiple inquiries while maintaining a helpful and attentive approach. Responsibilities: • Handle a steady flow of incoming member calls and provide accurate, courteous support in a fast-paced call center setting. • Respond to questions, resolve routine service issues, and guide members through available resources and next steps. • Enter and update member information in computer systems with a high level of accuracy and attention to detail. • Document call details thoroughly to ensure complete and organized service records. • Use typing and navigation skills to manage conversations efficiently while accessing multiple systems. • Maintain service quality standards by delivering consistent, attentive customer support on every interaction.
2026-10-16T00:00:00Z

Customer Service Represetative

Hermitage, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment. Must be flexible to work the following hours. Shifts will change and must be able to work late nights and weekends! Schedule/Hours • Monday thru Friday 7:45AM-9PM • Saturdays and Sundays 7:45AM -5PM • FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts. • 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only) Primary Responsibilities: Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings. Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries. Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments. Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback. Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.
2026-10-14T00:00:00Z

Civil Litigation Associate

San Francisco, CA
onsite
Temporary / Contract
65 - 70 USD / Hourly
A well-established San Francisco–based personal injury law firm is seeking a Civil Litigation Associate with 1–2+ years of post-bar experience to join its growing practice. This is a contract-to-hire opportunity offering hands-on litigation experience, mentorship, and the potential for long-term placement. The Associate will support all phases of civil litigation on plaintiff-side matters, primarily personal injury cases. While plaintiff-side personal injury experience is preferred, the firm is open to candidates from any civil litigation practice area who are eager to transition into this space. Key Responsibilities<ul><li>Draft pleadings, motions, discovery, and other litigation-related documents</li><li>Manage written discovery and assist with depositions</li><li>Conduct legal research and factual investigations</li><li>Assist with case strategy, trial preparation, and settlement negotiations</li><li>Communicate with clients, experts, opposing counsel, and court personnel</li><li>Support senior attorneys throughout the lifecycle of active litigation matters</li></ul>
2026-10-12T00:00:00Z

Customer Account Specialist

Canonsburg, PA
onsite
Permanent / Full Time
65000 - 80000 USD / Yearly
.We are seeking a customer-focused Account Specialist to serve as the primary contact for a portfolio of customer accounts. In this role, you'll partner closely with sales, operations, production, and accounting teams to ensure orders are processed accurately, delivered on time, and supported with exceptional customer service.This position is ideal for someone who enjoys building relationships, solving problems, and coordinating across multiple departments in a fast-paced manufacturing environment.What You'll Do<ul><li>Serve as the main point of contact for assigned customer accounts.</li><li>Prepare quotes, enter orders, process order changes, and provide timely status updates.</li><li>Coordinate with operations and production teams to confirm lead times and delivery schedules.</li><li>Support the sales team by verifying pricing, product specifications, and order details.</li><li>Track and resolve customer inquiries, complaints, and returns.</li><li>Monitor open orders and proactively communicate potential issues before they impact customers.</li><li>Maintain accurate customer records and account documentation.</li><li>Manage customer procurement portals, including order, pricing, and invoice uploads.</li><li>Partner with accounting on billing inquiries and credit-related matters.</li><li>Assist with logistics and shipping coordination as needed.</li><li>Provide coverage and support for team members during peak workloads or absences.</li></ul>Growth OpportunitySuccessful Account Specialists often evolve into trusted business partners for both customers and internal teams. As you develop knowledge of customer operations, products, and purchasing trends, you'll have opportunities to:<ul><li>Identify additional products and solutions that support customer needs.</li><li>Recognize purchasing patterns and proactively address changing requirements.</li><li>Build strong customer relationships and become a valued resource and advisor.</li><li>Contribute to customer retention and long-term account growth.</li></ul>
2026-10-08T00:00:00Z

Customer Account Specialist

Washougal, WA
onsite
Temporary / Contract
30 - 32 USD / Hourly
We are looking for a customer-focused Customer Account Specialist to support order management and client communication for in the greater Vancouver area. In this role, you will serve as a key point of contact for customers while coordinating with cross-functional teams to keep orders moving efficiently from quote through delivery. The ideal candidate brings strong follow-through, clear communication, and the ability to manage changing priorities in a fast-paced service environment. Responsibilities:• Guide customer orders through the full fulfillment process, ensuring each stage is handled accurately and completed on schedule.• Prepare and update quotes, enter orders, maintain product setup details, and document customer interactions and status changes in company records.• Communicate proactively with assigned accounts to answer questions, resolve concerns, and provide meaningful updates on order progress.• Partner with teams across manufacturing, quality, purchasing, engineering, and finance to remove delays and support timely delivery commitments.• Build strong working knowledge of product lines and internal processes so you can provide customers with reliable information and recommendations.• Review order activity and demand patterns to help anticipate customer needs and support inventory, purchasing, or production planning.• Monitor open items, changing deadlines, and recovery dates while adjusting priorities to keep service levels high.• Identify recurring customer issues, market signals, and account trends, then share insights that may improve service quality or support business growth.• Contribute ideas and practical improvements that strengthen team efficiency, consistency, and overall customer experience.• Take on additional related tasks as needed to support account service and fulfillment operations.
2026-10-16T00:00:00Z

Director of Client Services

Cincinnati, OH
onsite
Permanent / Full Time
130000 - 150000 USD / Yearly
Director of National Accounts Location: Cincinnati, Ohio (Hybrid: 3 Days In Office / 2 Days RemoteBase Salary plus Bonus/Profit Sharing Job Summary:The Director of National Accounts serves as the strategic sales lead for the Company's national accounts, partnering with Sales, Marketing, Dealers, and Executive Leadership to expand our presence with builders, developers, architects, contractors, and property management organizations. Key Responsibilities:<ul><li>Develop and execute national account strategies that drive revenue growth, market expansion, and long-term strategic partnerships. </li><li>Identify, prioritize, and develop new national account opportunities within the Single Family and Multifamily residential markets. </li><li>Build executive-level relationships with national and regional builders, owner developers, architects, general contractors, remodelers, property management companies, and other key industry partners. </li><li>Lead the national account sales process from prospecting and relationship development through contract negotiation, specification, implementation, and ongoing account management. </li><li>Create strategic partnership programs that strengthen the Company's brand presence and customer experience. </li><li>Collaborate with national customers to understand their business objectives and develop joint growth initiatives that create mutual success. </li><li>Partner with Sales Managers, Territory Managers, and Sales Representatives to transition national opportunities into regional sales execution. </li><li>Support forecasting, strategic account planning, and territory development in partnership with Sales Leadership. </li><li>Participate in executive customer meetings, joint sales calls, product presentations, and strategic account planning sessions. </li><li>Strengthen dealer partnerships while expanding dealer opportunities with builders, developers, architects, and contractors. </li><li>Collaborate with Marketing to develop sales presentations, educational content, customer resources, and promotional programs that support national account growth. </li><li>Increase product specifications through relationships with builders, architects, designers, and developers. </li><li>Deliver Lunch & Learn presentations, educational seminars, executive briefings, and product demonstrations that promote the Company's solutions. </li><li>Represent the Company at industry trade shows, conferences, networking events, and key association meetings. </li><li>Actively participate in organizations such as NAHB, NMHC, NAA, AIA, ASID Industry Partners, and other industry associations. </li><li>Maintain accurate CRM data, opportunity tracking, customer contacts, and sales pipeline reporting. </li><li>Partner with Sales, Marketing, and Executive Leadership to align strategic initiatives and business objectives. </li><li>Provide market intelligence, customer insights, and competitive analysis to support product development and business planning. </li><li>Promote a culture of collaboration, accountability, customer focus, and continuous improvement throughout the organization</li></ul>
2026-09-28T00:00:00Z

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