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256 results for Client Service jobs

Service Designer

Charlotte, NC
onsite
Temporary / Contract
55 - 80 USD / Hourly
We are actively seeking experienced Service Designers to join our talent network for upcoming contract opportunities. These roles support a variety of clients and focus on designing end-to-end service experiences that connect digital and physical touchpoints, improve customer journeys, and enhance operational efficiency.What You’ll Do<ul><li>Design and map end-to-end service experiences across customer journeys, systems, and channels </li><li>Conduct service blueprinting to align front-stage customer experiences with back-stage operations </li><li>Identify pain points and opportunities across digital and physical touchpoints </li><li>Collaborate with UX/UI designers, product teams, researchers, and business stakeholders </li><li>Facilitate workshops to align cross-functional teams on service improvements and future-state design </li><li>Translate user research and business insights into actionable service design solutions </li><li>Improve customer experience consistency across multiple platforms and channels </li><li>Support implementation of service improvements with product, operations, and technology teams </li></ul>
2026-04-20T00:00:00Z

Patient Services Specialist

Atlanta, GA
onsite
Temporary to Hire
18 - 21 USD / Hourly
We are looking for a dedicated Patient Services Specialist to join our team in Atlanta, Georgia. This Contract to permanent position plays a vital role in supporting the operations of our medical devices company, particularly by managing and coordinating WatchPat devices. The ideal candidate will bring exceptional organizational skills and a strong customer service mindset to ensure smooth processes and positive patient experiences. Responsibilities: • Enter and process new patient information accurately using internal systems and Salesforce. • Initialize medical devices for patients through the internal system. • Manage and update all necessary paperwork for each device and customer. • Create shipping labels with precision and ensure timely delivery. • Upload patient reports into the system for accurate record-keeping. • Monitor and track the delivery and return of devices to and from patients. • Assist with scheduling and tracking patients and devices when needed. • Identify potential delivery issues, communicate effectively with internal teams and customers, and resolve concerns promptly. • Maintain regular attendance and adhere to all safety policies and procedures.
2026-04-20T00:00:00Z

Client Accounts Specialist

San Francisco, CA
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
We are looking for a Client Accounts Specialist to join our team in San Francisco, California. This role involves managing billing processes and client accounts while ensuring exceptional service delivery. The ideal candidate will bring expertise in accounting software systems and customer service to streamline operations and improve client satisfaction. For immediate consideration, please contact Leon Chang directly via Linked-In. Responsibilities:Invoice Management: Prepares and posts client invoices per attorney revisions and client guidelines.Cash Application: Reconciles and applies payments (checks, wires, ACH, credit cards); processes refunds as needed.Bank Deposits: Organizes and deposits checks into correct accounts.Trust Accounts: Records deposits, transfers, and withdrawals for client and state bar trust accounts.Recordkeeping: Maintains accurate electronic files for invoices, cash receipts, disbursements, overpayments, refunds, wires, transfers, write-offs, and unapplied cash.Reporting: Provides accrual, budget, and rate data to attorneys/clients as requested.Expense Processing: Records third-party expenses and disbursements in expense systems.Account Management: Monitors unapplied cash, reallocates payments when bills are revised, and ensures trust funds are used appropriately.Collections Support: Assists with collection efforts when needed.
2026-03-27T00:00:00Z

Medical Customer Service Rep

San Francisco, CA
onsite
Temporary / Contract
18.05 - 18.5 USD / Hourly
We are looking for a Medical Customer Service Rep to support care coordination activities for a healthcare team serving patients, pharmacies, and nursing partners. This Long-term Contract position is based in San Francisco, California, and is ideal for someone who thrives in a high-volume environment, communicates with empathy, and can manage administrative work with accuracy and speed. The person in this role will help keep daily operations running smoothly by coordinating visits, handling service requests, and maintaining organized documentation across multiple systems. Responsibilities: • Coordinate patient and nursing visit appointments using internal healthcare technology and supporting third-party applications. • Respond to a steady flow of inbound inquiries from pharmacies, patients, and clinicians while delivering attentive and compassionate service. • Manage a high daily volume of Zendesk requests, ensuring updates are accurate, timely, and properly documented. • Confirm scheduled visits and adjust appointments as needed to support efficient care delivery. • Gather, review, and upload required records and supporting documents to maintain complete case files. • Balance competing priorities in a fast-moving setting while meeting service expectations and deadlines. • Work closely with internal teams and external partners to communicate updates, resolve issues, and improve coordination. • Build productive relationships with specialty pharmacies and nursing networks to support a reliable patient experience. • Identify opportunities to streamline workflows and share practical recommendations that enhance team operations.
2026-04-24T00:00:00Z

Sales/Customer Service Specialist

Cleveland, OH
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a detail-oriented and proactive Sales/Customer Service Specialist to join our clients team in Cleveland, Ohio. In this role, you will support sales operations, assist with customer interactions, and contribute to the overall success of sales efforts. This position offers an excellent opportunity to engage with clients, manage administrative tasks, and help drive business growth. Responsibilities:• Provide administrative support to the sales team by handling quotes, managing orders, and ensuring timely entry of sales data.• Deliver exceptional customer service by addressing inquiries, resolving issues, and maintaining strong client relationships.• Participate in trade shows and association meetings to represent the company and support promotional activities.• Collaborate with internal teams to ensure accurate and efficient order processing.• Monitor sales metrics and prepare reports to assist in decision-making.• Coordinate schedules and travel arrangements for sales events.• Maintain organized records of sales transactions and client correspondence.• Assist with inside sales activities, including follow-ups and lead generation.• Support direct sales efforts by identifying opportunities and engaging with potential customers.• Stay informed about industry trends to provide insights and recommendations for sales strategies.
2026-03-31T00:00:00Z

Client Services Associate at Wealth Management Firm

Alamo, CA
onsite
Permanent / Full Time
70000 - 110000 USD / Yearly
Reach out to Michelle Espejo via email or LinkedIn for additional information or questions. Client Service Associate| Wealth Management Firm| Walnut Creek| Hybrid; 2 days onsite Join a top-tier wealth management firm known for exceptional investment strategy and comprehensive planning.You’ll work closely with senior advisors and play a meaningful role as the team continues to grow and improve processes. Responsibilities<ul><li>Prepare estate and trust summaries and review entity structures</li><li>Draft client-ready materials and handle internal requests</li><li>Track deliverables, manage workflows, and coordinate calendars</li><li>Serve as a point of contact for select inquiries</li><li>Conduct research and provide analytical support to the Tax and Estate Planning team</li></ul>For fastest consideration, reach out to Michelle Espejo via email or LinkedIn.
2026-04-16T00:00:00Z

Customer Care Associate (Outpatient)

Ukiah, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a dedicated Customer Care Associate to join our team in Ukiah, California. In this long-term contract position, you will play a key role in providing exceptional administrative and customer service support to ensure smooth operations within our outpatient facility. This is an excellent opportunity to work in a dynamic healthcare environment while contributing to the well-being of our patients and community. Responsibilities: • Greet patients and visitors warmly, ensuring a positive first impression and addressing their inquiries efficiently. • Manage front office tasks, including scheduling appointments, verifying insurance, and processing payments with accuracy. • Maintain and update patient records, including scanning, data entry, and document management, while ensuring confidentiality. • Assist with billing processes, collections, and check deposits to support financial operations. • Coordinate referrals and follow-up appointments, ensuring seamless patient care transitions. • Provide technical and clerical support for clinical teams, including preparing charts, graphs, and medical records. • Respond to customer requests and concerns promptly, providing clear communication and solutions. • Monitor and support office procedures, ensuring compliance with established protocols and standards. • Collaborate with team members to improve workflow and enhance customer satisfaction. • Perform other administrative duties as needed to support daily operations.
2026-04-13T00:00:00Z

Customer Care Associate (Outpatient)

Ukiah, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a dedicated Customer Care Associate to join our team in Ukiah, California. In this long-term contract role, you will play a pivotal part in ensuring patients and staff receive exceptional service through front office operations and administrative support. This position offers the chance to contribute to a collaborative healthcare environment while assisting with a variety of patient care and customer service tasks. Responsibilities: • Deliver outstanding customer service by addressing patient inquiries and providing accurate information. • Perform administrative duties such as data entry, document scanning, and maintaining medical records. • Schedule patient appointments and manage referrals while ensuring accuracy and timeliness. • Handle payment processing, billing, and collection processes in compliance with established protocols. • Coordinate insurance verification and provide support for medical coverage inquiries. • Ensure accurate and organized filing of charts, graphs, and other clinical documents. • Support the team by supervising office functions and assisting with technical troubleshooting. • Process deposits and checks with attention to detail and adherence to procedures. • Maintain effective communication with patients, staff, and external stakeholders to ensure smooth operations. • Assist with protocol adherence and clinical trial operations as needed.
2026-04-13T00:00:00Z

Customer Care Associate (Outpatient)

Ukiah, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a dedicated Customer Care Associate (Outpatient) to join our team in Ukiah, California. In this role, you will provide exceptional administrative and customer service support to ensure a positive experience for patients and staff. This is a long-term contract position offering an opportunity to work in a dynamic healthcare environment. Responsibilities: • Deliver excellent customer service by addressing patient inquiries and resolving concerns promptly. • Assist with front office administrative tasks, including scheduling appointments and managing patient records. • Verify insurance coverage and eligibility for patients according to established procedures. • Process payments and balance daily over-the-counter receipts accurately. • Maintain cleanliness and organization in waiting areas and front desk spaces. • Perform quality control checks to ensure hospital standards are upheld. • Provide support in cleaning and preparing rooms between cases following established protocols. • Open and close the facility or unit as required, ensuring security measures are followed. • Monitor and replenish stock supplies for assigned areas to support seamless operations. • Facilitate communication and coordination between patients, staff, and other departments.
2026-04-13T00:00:00Z

Sales Support

Hamel, MN
onsite
Temporary to Hire
20.5865 - 23.837 USD / Hourly
We are looking for a detail-oriented and proactive Sales Support specialist to join our team in Medina, Minnesota. This role is a Contract to permanent position, offering an excellent opportunity to grow within the organization. The ideal candidate will play a vital role in ensuring smooth sales operations, delivering exceptional customer service, and providing essential administrative support. Responsibilities: • Process and manage incoming sales and purchase orders with accuracy and efficiency. • Verify the accuracy of data in orders and make necessary updates as required. • Handle expedited requests for rush orders and ensure timely updates for shipping and sales data. • Collaborate with vendors to negotiate pricing and facilitate smooth communication. • Review pending orders and address specific customer requests to maintain high service standards. • Communicate with the sales team and clients to resolve queries and obtain missing information. • Process payments, send invoices, and provide tracking information to customers. • Assist in managing open sales and purchase orders to ensure operational efficiency. • Prepare quotes for house accounts and support the team with administrative tasks. • Perform data entry related to sales metrics and other essential information.
2026-04-14T00:00:00Z

Sales Support

Streetsboro, OH
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are seeking a motivated and detail-oriented professional to join our team on a contract basis in Streetsboro, Ohio. As a Sales Operations Assistant, you will play a pivotal role in supporting our sales team through efficient data management, customer interaction, and process improvement initiatives. This position offers the opportunity to contribute directly to our business growth in a fast-paced and dynamic environment.Key Responsibilities:<ul><li>Accurately perform data entry tasks utilizing company systems, including Excel and Salesforce, maintaining a high standard of data integrity.</li><li>Handle inbound customer calls and proactively make warm outbound calls to engage and support customers.</li><li>Collaborate with internal teams and external customers, addressing inquiries and providing solutions that drive positive outcomes.</li><li>Conduct model and serial number lookups to identify correct part numbers for customer orders.</li><li>Leverage Google Suite, Salesforce, and additional platforms to streamline the sales process and address customer requirements.</li><li>Assist the sales team with revenue growth initiatives, including optimizing pipeline management and increasing webshop utilization.</li><li>Support post-sale activities to ensure efficient order processing and a positive customer experience.</li><li>Maintain organized records and ensure timely updates across all data systems.</li><li>Proactively identify and recommend areas for process and operational improvements to enhance team performance.</li></ul>
2026-04-17T00:00:00Z

Sales Support

Bethesda, MD
onsite
Temporary / Contract
18 - 22 USD / Hourly
Our company is seeking a detail-oriented Sales Support Specialist to join our dynamic sales team. This role is responsible for assisting account managers and sales executives in driving revenue growth by streamlining processes, managing customer inquiries, and supporting sales operations. Responsibilities: • Prepare sales reports, proposals, and presentations. • Maintain CRM databases and update client information. • Process sales orders and ensure accuracy in documentation. • Coordinate communication between sales, marketing, and operations teams. • Assist with client follow-ups and post-sale support.
2026-04-01T00:00:00Z

Sales Support

Arden, NC
remote
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a detail-oriented Sales Support team member to join a long-term contract opportunity based in Arden, North Carolina. This position focuses on coordinating order activities, resolving day-to-day issues, and helping maintain strong communication across sales and warehouse operations. The ideal candidate is organized, responsive, and comfortable managing urgent requests while keeping shipment and order information accurate and up to date. Responsibilities: • Enter and process customer orders accurately, ensuring each request moves efficiently through the fulfillment cycle. • Coordinate closely with warehouse personnel to confirm order status, address delays, and support timely shipment activities. • Investigate service or order-related issues, identify root causes, and drive practical solutions to keep operations on track. • Respond calmly to urgent situations and shifting priorities, taking action to resolve problems as they arise. • Track container and shipment reports, maintaining current information and escalating concerns when needed. • Provide day-to-day administrative and operational support for the broader team as additional needs come up.
2026-04-24T00:00:00Z

Sales Support

Gaithersburg, MD
onsite
Temporary / Contract
18 - 22 USD / Hourly
Our team is seeking a detail-oriented Sales Support Specialist to provide essential administrative and operational support to our sales department. This position is critical in ensuring the efficiency of our sales processes and an excellent client experience. This position requires organizational skills, attention to detail, and a customer-focused attitude. Responsibilities: • Prepare sales reports, proposals, and presentations. • Maintain CRM databases and update client information. • Process sales orders and ensure accuracy in documentation. • Coordinate communication between sales, marketing, and operations teams. • Assist with client follow-ups and post-sale support.
2026-04-01T00:00:00Z

Sales Support

Rockville, MD
onsite
Temporary / Contract
18 - 22 USD / Hourly
Our company is seeking a detail-oriented and proactive Sales Support Specialist to join our growing team. This role will play a vital part in supporting the sales department and ensuring a seamless client experience from prospecting through post-sale. This position requires organizational skills, attention to detail, and a customer-focused attitude. Responsibilities:• Prepare sales reports, proposals, and presentations.• Maintain CRM databases and update client information.• Process sales orders and ensure accuracy in documentation.• Coordinate communication between sales, marketing, and operations teams.• Assist with client follow-ups and post-sale support
2026-04-01T00:00:00Z

Sales Support

Rockville, MD
onsite
Temporary / Contract
18 - 22 USD / Hourly
Our company is seeking a detail-oriented and proactive Sales Support Specialist to join our growing team. This role will play a vital part in supporting the sales department and ensuring a seamless client experience from prospecting through post-sale. This position requires organizational skills, attention to detail, and a customer-focused attitude. Responsibilities:• Prepare sales reports, proposals, and presentations.• Maintain CRM databases and update client information.• Process sales orders and ensure accuracy in documentation.• Coordinate communication between sales, marketing, and operations teams.• Assist with client follow-ups and post-sale support.
2026-04-01T00:00:00Z

Sales Support

Hyattsville, MD
onsite
Temporary / Contract
18 - 22 USD / Hourly
Our company is seeking a detail-oriented Sales Support Specialist to join our dynamic sales team. This role is responsible for assisting account managers and sales executives in driving revenue growth by streamlining processes, managing customer inquiries, and supporting sales operations. This position requires organizational skills, attention to detail, and a customer-focused attitude. Responsibilities: • Prepare sales reports, proposals, and presentations. • Maintain CRM databases and update client information. • Process sales orders and ensure accuracy in documentation. • Coordinate communication between sales, marketing, and operations teams. • Assist with client follow-ups and post-sale support.
2026-04-01T00:00:00Z

Sales Support

Miami, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
Sales Support AssociateWe are seeking a detail-oriented Sales Support Associate to assist our sales team with administrative and data-related tasks. <ul><li>Maintain and update spreadsheets with accurate data (Excel)</li><li>Enter and process orders, pricing, and customer information</li><li>Provide support to the sales team with reporting and documentation</li><li>Respond to customer inquiries and assist with follow-ups</li><li>Ensure data accuracy and timely updates across systems</li></ul>
2026-04-21T00:00:00Z

Sales Support

Chatsworth, CA
onsite
Temporary to Hire
21 - 23 USD / Hourly
We are looking for a detail-oriented Sales Support specialist to join our client's team that is based in Chatsworth, California. In this Contract to permanent role, you will assist with various sales processes, ensuring seamless operations and excellent customer service. This is an exciting opportunity to contribute to a dynamic team and grow your career in sales support. Position is 100% remote and must be able to commit to part time schedule - Monday - Friday 9am-2pm. Candidates based in Nevada are highly preferred but not required. Responsibilities:• Process and manage customer orders with accuracy and efficiency, ensuring timely entry into company databases.• Provide support to the sales team by handling inbound and outbound sales inquiries.• Assist in maintaining up-to-date records of sales activities and customer interactions.• Coordinate with internal departments to ensure smooth order fulfillment and delivery.• Address post-sales inquiries and resolve customer concerns to ensure satisfaction.• Support inside sales efforts by preparing quotes and proposals for clients.• Monitor and follow up on pending orders to ensure deadlines are met.• Contribute to the optimization of sales processes by identifying areas for improvement.• Generate reports and provide insights to the sales team for better decision-making.
2026-04-15T00:00:00Z

Patient Account Representative

Van Nuys, CA
onsite
Temporary / Contract
22.12 - 29.81 USD / Hourly
A Hospital in Van Nuys is in the need of an experienced Patient Account Representative to join our team in Van Nuys, California. In this role, the Patient Account Representative will utilize your expertise in hospital billing and collections to ensure seamless revenue cycle operations. This is a Contract to permanent position, offering the opportunity to transition into a permanent role based on performance and organizational needs. Responsibilities:• Manage hospital billing and collections processes, ensuring accuracy and compliance with regulations.• Handle Medicare managed care, commercial insurance, and medical managed care accounts.• Investigate and resolve medical billing denials and appeals to recover outstanding payments.• Process claims for hospital inpatient and outpatient services with a focus on maximizing reimbursement.• Collaborate with insurance carriers, patients, and internal teams to address billing inquiries and disputes.• Monitor accounts receivable to identify and prioritize collections efforts.• Utilize knowledge of HMO and PPO plans to navigate complex insurance requirements.• Support training initiatives for entry level team members in Collector I positions.• Maintain detailed records of collections activities and prepare reports for management.• Ensure adherence to hospital revenue cycle policies and procedures.
2026-04-25T00:00:00Z

Patient Account Representative

Van Nuys, CA
onsite
Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for a Patient Account Representative to join a healthcare team in California. The Patient Account Representative is great position for a medical biller looking to work for a hospital. The Patient Account Representative will be tasked with medical billing and collections and manage accounts across a range of payer types. The Patient Account Representative role focuses on resolving outstanding balances, addressing denials and appeals, and supporting timely reimbursement for both inpatient and outpatient services. Responsibilities:• Pursue outstanding hospital accounts by following up with insurance carriers and other payers to secure accurate and timely payment.• Investigate claim denials, underpayments, and delayed reimbursements, then take appropriate action to move accounts toward resolution.• Prepare and submit appeals with supporting documentation to challenge payer decisions and recover eligible revenue.• Work across multiple coverage categories, including Medicare managed care, commercial plans, and managed care products, to address billing and collection issues.• Review inpatient and outpatient account activity to identify discrepancies, correct billing issues, and escalate complex cases when needed.• Maintain detailed records of collection efforts, account updates, and payer communications in accordance with departmental standards.• Collaborate with internal billing and revenue cycle teams to resolve account barriers and improve reimbursement outcomes.
2026-04-25T00:00:00Z

Patient Account Representative

Indianapolis, IN
onsite
Temporary to Hire
22 - 24 USD / Hourly
Join our team as a Patient Account Representative and help ensure high-quality care and service for our clients in a fast-paced healthcare environment. As a Patient Account Representative, you will play a key role in managing patient billing, resolving account inquiries, and supporting the revenue cycle process. Hours: Choice of Monday-Friday 8am – 5pm OR 4 10-hour shifts within Monday-Friday Responsibilities for the position include the following:<ul><li>Review and process patient accounts for accuracy and completeness, including billing and payment reconciliation</li><li>Respond to patient and insurance inquiries regarding account status, balances, charges, and payment options</li><li>Investigate and resolve discrepancies or denied claims with attention to detail and compliance guidelines</li><li>Collaborate with clinical and administrative staff to obtain necessary documentation for billing and collections</li><li>Maintain confidentiality and adhere to HIPAA standards in all activities</li><li>Document all patient account activity in internal systems accurately</li><li>Provide a positive, empathetic experience for patients and colleagues</li></ul>
2026-04-23T00:00:00Z

Call Center Specialist

Baton Rouge, LA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a dedicated Call Center Specialist to join a leading credit union in Baton Rouge, Louisiana. This is a contract position where you will play a pivotal role in managing inbound customer calls and providing exceptional service. If you have experience in call centers or financial services, this is a great opportunity to use your skills in a dynamic and customer-focused environment. Responsibilities: • Handle a high volume of inbound calls, addressing customer inquiries with attention to detail and efficiency. • Assist customers with various banking or financial service needs, ensuring accurate and timely responses. • Utilize multiple software systems, including Microsoft Office Suite and XP2, to manage customer information and transactions. • Provide clear and concise information about products and services, tailoring recommendations to customer needs. • Maintain accurate records of customer interactions and follow-up actions in the system. • Collaborate with team members to resolve complex customer issues and escalate when necessary. • Adhere to business casual dress code and maintain a detail-oriented approach at all times. • Manage a rotating schedule, including occasional Saturdays, with a flexible half-day during the week. • Follow all pre-employment screening and compliance guidelines required by the organization. • Operate effectively in a multi-monitor setup, ensuring seamless navigation across systems.
2026-04-10T00:00:00Z

Call Center Specialist

Uniontown, OH
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are seeking a customer-focused Call Center Specialist to support security-related operations in Ohio. This contract role is responsible for managing inbound communications, assisting with camera testing activities across multiple locations, and providing administrative support to ensure efficient service delivery. The ideal candidate is detail-oriented, service-driven, and comfortable using customer service systems while communicating effectively with both internal teams and external contacts. Based on general knowledge.Key Responsibilities<ul><li>Answer incoming calls and provide prompt, professional, and courteous support to customers and site contacts. Based on general knowledge.</li><li>Coordinate and document camera testing activities for multiple security locations. Based on general knowledge.</li><li>Maintain accurate records of customer interactions, update case information, and track follow-up actions within customer service systems. Based on general knowledge.</li><li>Communicate clearly with callers and internal team members to address inquiries and confirm testing progress and status. Based on general knowledge.</li><li>Perform routine administrative duties, including data entry, note-taking, and record maintenance. Based on general knowledge.</li><li>Support basic Ethernet troubleshooting by following established procedures and escalating issues as appropriate. Based on general knowledge.</li></ul>
2026-04-24T00:00:00Z

Call Center Specialist

Louisville, KY
onsite
Temporary to Hire
17 - 18.49 USD / Hourly
We are looking for dedicated Call Center Specialists for a growing team in Louisville, Kentucky. As part of a small but expanding call center, you will play a crucial role in providing exceptional customer service to customers while utilizing specialized software. This is a Contract to Hire position, offering a dynamic opportunity to transition into a permanent role based on performance. The hours for the Call Center Specialist are Monday - Friday: 8am-4:30pm onsite. Responsibilities of the Call Center Specialist:• Handle incoming calls professionally and address inquiries with accuracy and efficiency.• Utilize call center software, including Yardi, to document interactions and resolve issues.• Proactively follow up on concerns, ensuring timely resolutions and effective communication.• Escalate unresolved matters to the appropriate departments for further assistance.• Maintain detailed and accurate records of customer interactions in the system.• Defuse challenging situations with irate customers, ensuring a positive customer experience.• Verify and update customer information in internal databases.• Collaborate with team members to improve processes and support organizational growth.
2026-04-21T00:00:00Z

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