<p>We are seeking a customer-focused Call Center Representative to join our client’s team and deliver a positive customer experience. We value innovation, professionalism, and a positive work environment. You will be working onsite Monday to Friday.</p><p><br></p><p>Responsibilities:</p><ul><li>Answer inbound calls and respond to customer inquiries in a professional and courteous manner.</li><li>Assist customers by providing information about products, services, and account information.</li><li>Resolve issues, escalate complex cases when necessary, and ensure customer satisfaction.</li><li>Accurately document customer interactions in the system.</li><li>Meet established performance metrics for call quality, productivity, and customer satisfaction.</li></ul><p><br></p>
We are looking for a dedicated Call Center Representative to join our team in Middle River, Maryland. In this Contract to permanent position, you will play a key role in providing exceptional customer service within a fast-paced and dynamic call center environment. Your ability to communicate effectively, multitask, and solve problems will be critical to ensuring customer satisfaction and maintaining our high service standards.<br><br>Responsibilities:<br>• Manage a high volume of inbound calls with professionalism and a customer-first approach.<br>• Address customer inquiries, provide detailed information about products or services, and offer effective solutions.<br>• Utilize multiple computer systems and applications to gather and update customer information efficiently.<br>• Maintain a positive attitude while handling customer concerns and resolving issues empathetically.<br>• Accurately document customer interactions and ensure accounts are updated in the system.<br>• Collaborate with team members and other departments to resolve complex issues and enhance customer experiences.<br>• Meet and exceed performance metrics and quality standards as outlined by the company.<br>• Stay informed about company policies, product offerings, and industry trends to better assist customers.
<p><strong>Call Center Representative</strong></p><p>We are seeking a Call Center Representative who excels at delivering professional, high-quality customer support. In this role, you will handle inbound and/or outbound calls, answer questions, and resolve issues efficiently. The ideal candidate is a strong communicator with a positive attitude and the ability to remain calm under pressure. You will accurately document interactions while meeting call quality and performance metrics. This is a great opportunity for someone who enjoys helping others in a fast-paced, team-oriented environment.</p>
<p><strong>Call Center Representative</strong></p><p>We are seeking a Call Center Representative who excels at delivering professional, high-quality customer support. In this role, you will handle inbound and/or outbound calls, answer questions, and resolve issues efficiently. The ideal candidate is a strong communicator with a positive attitude and the ability to remain calm under pressure. You will accurately document interactions while meeting call quality and performance metrics. This is a great opportunity for someone who enjoys helping others in a fast-paced, team-oriented environment.</p>
<p>Our client is a respected nonprofit dedicated to serving a diverse community. They are seeking a compassionate and service-oriented Bilingual Call Center Representative to provide critical support to clients, donors, and stakeholders in both Spanish and English, ensuring clear communication and a positive experience for all.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound calls and inquiries in both Spanish and English, offering support, information, and resources</li><li>Accurately document all interactions and maintain up-to-date records in CRM systems</li><li>Assist callers with program enrollment, donations, and general questions about the organization’s services</li><li>Resolve concerns, escalate issues as needed, and follow up to ensure client satisfaction</li><li>Collaborate with internal teams to relay information and address client needs</li><li>Participate in ongoing training to remain knowledgeable about services, community resources, and cultural sensitivities</li></ul><p><br></p>
<p>We are looking for an Account Services Representative to be responsible for processing high-volume daily order entry and billing transactions with exceptional accuracy and attention to detail. This role serves as a key liaison between customers, the sales force, and internal departments to resolve issues related to orders, billing, accounts receivable, and returns while maintaining strong customer relationships. The position requires excellent organization, communication, and problem-solving skills in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Process multiple daily order entry and billing transactions with a high level of accuracy and attention to detail.</p><p>· Resolve issues related to orders, billing discrepancies, accounts receivable, and returns in a timely and professional manner.</p><p>· Maintain and update customer accounts, ensuring data accuracy and proper documentation.</p><p>· Communicate directly with the sales force, internal departments, and clients to pursue and resolve order- and account-related issues.</p><p>· Provide high-quality customer service while meeting quality standards and customer satisfaction expectations.</p><p>· Demonstrate strong follow-up skills to ensure issues are fully resolved.</p><p>· Maintain composure and professionalism during high-volume or stressful situations.</p><p>· Support business needs by working beyond standard hours when required.</p>
<p>A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service, with the potential for extension based on organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Manage high volumes of inbound calls from the public, providing accurate information and support.</p><p>• Follow established scripts and protocols to ensure consistent communication.</p><p>• Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.</p><p>• Ask clarifying questions to understand caller needs and minimize errors.</p><p>• Direct callers to the appropriate departments or resources based on their concerns.</p><p>• Accurately document call details and interactions in the system.</p><p>• Protect caller confidentiality and adhere to organizational policies.</p><p>• Escalate complex or urgent issues in accordance with provided guidelines.</p><p>• Work collaboratively with team members to ensure smooth operations.</p>
We are looking for a dedicated Customer Success Specialist to join our team in Champlin, Minnesota. In this role, you will play a vital part in ensuring customer satisfaction by providing accurate information, responding to inquiries, and maintaining attentive relationships. This position offers the opportunity to collaborate with the sales team and contribute to a positive customer experience.<br><br>Responsibilities:<br>• Collaborate with the sales team to consistently meet customer service expectations and ensure satisfaction.<br>• Provide detailed and accurate information on pricing, inventory availability, shipping costs, and delivery timelines.<br>• Handle customer inquiries, prepare quotations, and initiate purchase orders with precision.<br>• Process orders, changes, and returns in accordance with company policies and procedures.<br>• Foster strong relationships with customers by delivering friendly and attentive support.<br>• Calculate pricing, discounts, shipping fees, and sales margins efficiently.<br>• Investigate and resolve customer concerns such as product quality issues or shipment delays.<br>• Recommend additional products and services to customers and close sales opportunities.<br>• Perform administrative tasks, including maintaining customer records and organizing order documentation.
We are looking for a dedicated Customer Success Specialist to join our team in Meridian, Idaho. In this long-term contract position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries, resolving connectivity issues, and providing exceptional support. This is an excellent opportunity to apply your administrative and communication skills in a dynamic and customer-focused environment.<br><br>Responsibilities:<br>• Respond promptly and with attention to detail to customer inquiries through email and other communication channels.<br>• Assist customers in resolving connectivity issues and troubleshooting technical problems.<br>• Manage multiple browsers and tools efficiently to ensure accurate and timely responses.<br>• Maintain detailed records of customer interactions and follow-ups in the system.<br>• Provide administrative support by streamlining processes and ensuring adherence to operational procedures.<br>• Collaborate with internal teams to address customer concerns and provide effective solutions.<br>• Communicate updates and resolutions to customers in a clear and detail-oriented manner.<br>• Offer guidance on administrative procedures to enhance the customer experience.<br>• Utilize Microsoft Outlook to manage correspondence and organize tasks effectively.<br>• Contribute to continuous improvement initiatives by identifying areas for operational enhancement.
We are looking for a Customer Success Specialist to support client service, enrollment coordination, and day-to-day administrative operations in Mooresville, North Carolina. This contract-to-permanent opportunity is ideal for someone who brings a service-minded approach, strong organizational skills, and sound judgment when working with sensitive information. The person in this role will help create a smooth experience for clients and internal partners by managing details accurately and responding to needs effectively.<br><br>Responsibilities:<br>• Coordinate client-facing and internal administrative activities to keep business development and operational workflows moving efficiently.<br>• Support group benefits enrollment processes by preparing documents, tracking submissions, and following up to ensure timely completion.<br>• Manage incoming and outgoing email communication with a clear, responsive, and customer-focused approach.<br>• Maintain organized back-office records and compliance-related documentation with a high level of accuracy and confidentiality.<br>• Assist with office administration tasks that contribute to a well-run and organized work environment.<br>• Provide customer support across multiple browser-based systems while navigating competing priorities effectively.<br>• Help monitor client requests, resolve routine issues, and escalate complex matters to the appropriate team members when needed.<br>• Contribute to process consistency by updating files, confirming required information, and supporting operational reporting as needed.
<p>Job Summary</p><p>We are seeking a motivated Customer Service Specialist to handle incoming customer inquiries via phone. This is a temporary contract position starting in early April and running through November, ideal for individuals with strong communication skills and proficiency in Microsoft Excel. You'll be part of a collaborative team focused on resolving issues efficiently and maintaining accurate records.</p><p>Key Responsibilities</p><ul><li>Manage a high volume of incoming calls from customers, providing timely and professional assistance.</li><li>Listen actively to customer needs, troubleshoot problems, and offer solutions or escalate as needed.</li><li>Use Microsoft Excel to log call details, track customer interactions, and generate basic reports.</li><li>Maintain accurate documentation of customer inquiries and resolutions in our systems.</li><li>Collaborate with team members to ensure consistent service quality.</li><li>Adhere to company policies and procedures for data privacy and customer handling.</li></ul><p><br></p>
<p><strong>Overview:</strong></p><p>Join a dynamic and growing organization in Columbia, SC as a Customer Service / Account Manager on a contract-to-hire basis. This role offers the opportunity to engage with key clients, resolve inquiries efficiently, and drive customer success. You will be instrumental in providing a top-tier customer experience while balancing account management responsibilities. Our team values adaptability, proactive problem-solving, and commitment to excellence.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for assigned client accounts, managing customer relationships and ensuring satisfaction.</li><li>Handle inbound and outbound customer inquiries, resolve issues, and troubleshoot problems in a timely and professional manner.</li><li>Track account activity, update records, and manage documentation to support service delivery and performance reporting.</li><li>Collaborate with internal teams (e.g., sales, operations, support) to address client needs, implement service solutions, and drive account growth.</li><li>Monitor account health, proactively identify risks or opportunities, and present recommendations to ensure client retention.</li><li>Support process improvements and contribute to operational efficiency using common customer service technologies.</li><li>Educate clients about products, services, and best practices to maximize account value and satisfaction.</li></ul><p><br></p>
<p>Are you detail‑driven, organized, and thrive in a “heads‑down” workflow? Robert Half is partnering with a long‑standing, community‑focused life insurance organization to add a <strong>Member Services Processing Representative</strong> to their Customer Support Center Processing team. This is a great fit for someone who enjoys structured tasks, data accuracy, and navigating multiple systems throughout the day.</p><p> </p><p><strong>Why Candidates Love This Opportunity</strong></p><ul><li>Clear, structured work with predictable workflows</li><li>A respected organization with a long history and strong community impact</li><li>Supportive team culture—not a call center role, but a processing environment</li><li>The ability to stay “in the zone” and feel accomplished each day</li><li>Hybrid/remote flexibility</li></ul><p><strong>What You’ll Do</strong></p><p>You’ll work inside the Customer Support Center’s digital worklists—processing tasks submitted by phone representatives, such as:</p><ul><li>Beneficiary changes</li><li>Reinstatements</li><li>Loan processing and cash surrenders</li><li>Reviewing, tracking, and processing annuity applications (secondary workflow)</li><li>Entering application data into internal trackers</li><li>Sending follow‑up emails and occasional calls to other carriers to confirm receipt or request needed info</li><li>Navigating multiple internal systems to complete back‑office processing tasks</li><li>Partnering with trainers or teammates when you need support</li><li>Maintaining accuracy, speed, and productivity throughout the day </li></ul><p>This role is minimal phone work—most of your day is spent processing, reviewing, and updating member information in a structured queue.</p><p> </p><p>Interested? Apply today!</p><p>Reach out to us at 📞 (563) 359‑7535</p><p> </p><p>We’d love to connect and share more about how this role aligns with your experience and goals.</p>
<p>The Early Career Help Desk Technician provides first‑level technical support to end users by resolving common hardware, software, and access issues. This role is ideal for individuals beginning their IT career who are eager to learn, grow technical skills, and build experience in a professional support environment. The technician will work closely with IT team members to ensure timely issue resolution and a positive user experience.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide Tier 1 technical support for desktops, laptops, mobile devices, and peripherals</li><li>Respond to tickets, emails, and phone requests in a timely and professional manner</li><li>Troubleshoot basic hardware, software, and connectivity issues</li><li>Assist with user account setup, password resets, and access requests</li><li>Support Windows and/or macOS operating systems and common business applications</li><li>Document issues, troubleshooting steps, and resolutions in the ticketing system</li><li>Escalate complex issues to Tier 2 or specialized IT teams as needed</li><li>Assist with onboarding/offboarding tasks and workstation setup</li><li>Follow IT procedures, security policies, and service standards</li></ul>
<p><strong>Help Desk Support </strong></p><p>On-site | Austin, TX | Contract</p><p><br></p><p>Robert Half is actively hiring a customer-focused Help Desk Support professional to deliver advanced technical assistance for end users across a distributed workforce. This Long-term Contract position is ideal for someone who can take ownership of escalated support issues, investigate technical problems thoroughly, and provide dependable service across devices, applications, and core IT systems. The role requires a strong balance of hands-on troubleshooting ability, clear communication, and a commitment to maintaining a smooth and secure user experience.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Own escalated support requests from frontline service desk staff and drive complex issues through to resolution.</li><li>Diagnose and resolve technical problems involving desktop and laptop hardware, operating systems, business applications, network connectivity, and user access.</li><li>Monitor incident and service request queues, ensuring tickets are addressed according to policy. </li><li>Set up, configure, maintain, and troubleshoot endpoint devices.</li><li>Support enterprise productivity and identity tools, including M365 and Active Directory. </li><li>Create and update support documentation, resolution notes, and knowledge articles to improve team efficiency and consistency.</li><li>Assist with employee onboarding and offboarding activities by preparing equipment and managing appropriate system access.</li></ul>
We are looking for a dedicated Help Desk Call Center Support team member to join our team in Reston, Virginia. In this Contract role, you will be responsible for delivering exceptional technical assistance and customer service through inbound and outbound calls. If you thrive in a fast-paced environment and enjoy problem-solving, this position offers a great opportunity to make a meaningful impact.<br><br>Responsibilities:<br>• Respond promptly to inbound and outbound customer calls, providing accurate technical support and solutions.<br>• Utilize service desk ticketing systems to document issues and track resolutions effectively.<br>• Troubleshoot and resolve technical problems related to software, hardware, and network connectivity.<br>• Maintain a high level of customer satisfaction by delivering clear and thorough communication.<br>• Collaborate with team members to escalate complex issues when necessary.<br>• Ensure all customer inquiries are handled within established service level agreements (SLAs).<br>• Provide guidance and education to users on best practices and system usage.<br>• Monitor and prioritize incoming requests to ensure timely and efficient service delivery.<br>• Participate in ongoing training to stay updated on emerging technologies and support processes.
<p><strong>🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>📍 Location:</strong> Reading, PA</p><p><strong>💼 Type:</strong> On-site or Hybrid options available</p><p><strong>📈 Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
<p>Our client is seeking a dedicated Bilingual Spanish Customer Service Representative to join their team. This position is ideal for candidates who excel at communicating effectively in both English and Spanish, offer exceptional customer support, and thrive in a dynamic, fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat in both English and Spanish</li><li>Address and resolve customer issues, ensuring a positive and inclusive customer experience</li><li>Accurately maintain records of customer interactions and transactions</li><li>Collaborate with internal teams to resolve customer concerns</li><li>Assist with order entry, account updates, and providing product or service information</li><li>Support additional administrative tasks as needed</li></ul><p><br></p>
<p>We are looking for a dynamic and experienced Card Services Manager to join our client's Card Services team in Baton Rouge. In this role, you will oversee the team responsible for managing card programs, ensuring operational efficiency, and delivering exceptional member service. This position requires a strategic thinker who can drive growth, mitigate fraud risks, and uphold compliance standards.</p><p><br></p><p>Responsibilities:</p><p>• Recruit, train, and manage the Card Services Department staff to foster a high-performing team.</p><p>• Ensure the team consistently delivers excellent service to members while improving service standards.</p><p>• Design and implement departmental processes to optimize operational efficiency.</p><p>• Partner with card processors and marketing teams to grow the credit union's card portfolio through promotional efforts.</p><p>• Collaborate with lending and collections departments to align card programs with organizational strategic goals.</p><p>• Monitor and analyze card activity to identify and proactively address debit and credit card fraud.</p><p>• Meet and exceed service and sales benchmarks for the department.</p><p>• Prepare and present monthly reports to track departmental performance and progress.</p><p>• Develop, manage, and oversee the department's budget in alignment with broader organizational objectives.</p><p>• Review and approve credit limit changes, name updates, and other credit maintenance tasks.</p>
<p>As a Client Solutions Manager, your responsibilities will include:</p><ul><li><strong>Business development:</strong> Develop and grow your own client base by marketing our services for contract talent solutions using your proven graphic design, marketing, advertising and corporate communications background. Market via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half’s presence in the local business community.</li><li><strong>Placement activities:</strong> Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.</li><li>Meet and exceed weekly business development goals.</li></ul><p><br></p>
<p>Job Type: Talent Solutions</p><p>Job Title: Client Solutions Manager (Marketing and Creative)</p><p>Assignment Type: Full-Time</p><p>Industry: Marketing and Creative</p><p><strong>Job Summary</strong></p><p>As a Client Solutions Manager, your responsibilities will include:</p><ul><li><strong>Business development:</strong> Develop and grow your own client base by marketing our services for contract talent solutions using your proven graphic design, marketing, advertising and corporate communications background. Market via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half’s presence in the local business community.</li><li><strong>Placement activities:</strong> Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.</li><li>Meet and exceed weekly business development goals.</li></ul><p><br></p>
<p>We are looking for a dedicated Patient Registration Representative to join our team in Roanoke, Virginia. In this role, you will serve as a vital point of contact for patients, providing exceptional service and support in a fast-paced healthcare environment. This is a long-term contract position offering the opportunity to make a meaningful impact while growing your skills.</p><p><br></p><p>Responsibilities:</p><p>• Answer and manage a multi-line phone system, ensuring the smooth flow of communication</p><p>• Deliver exceptional customer service, addressing patient inquiries and concerns promptly and professionally</p><p>• Execute data entry tasks, keeping patient records up-to-date and accurate</p><p>• Correspond via email, providing clear and concise information to patients and team members</p><p>• Utilize strong interpersonal skills to build rapport with patients and enhance their experience</p><p>• Employ Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage and organize files</p><p>• Schedule appointments, ensuring a well-coordinated flow of patients</p><p>• Adapt to varied shifts, demonstrating flexibility and commitment</p><p>• Use your experience in customer-facing roles such as cashiers, bartenders, waiters, waitresses, etc., to enhance patient pacing and overall satisfaction.</p>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewes, Delaware. This role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts.</p><p><br></p><p>Responsibilities:</p><p>• Answer and manage a multi-line phone system, ensuring the smooth flow of communication</p><p>• Deliver exceptional customer service, addressing patient inquiries and concerns promptly and professionally</p><p>• Execute data entry tasks, keeping patient records up-to-date and accurate</p><p>• Correspond via email, providing clear and concise information to patients and team members</p><p>• Utilize strong interpersonal skills to build rapport with patients and enhance their experience</p><p>• Employ Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage and organize files</p><p>• Schedule appointments, ensuring a well-coordinated flow of patients</p><p>• Adapt to varied shifts, demonstrating flexibility and commitment</p><p>• Use your experience in customer-facing roles such as cashiers, bartenders, waiters, waitresses, etc., to enhance patient pacing and overall satisfaction.</p>
<p>We are looking for a dedicated Patient Registration Representative to join our team in Roanoke, Virginia. In this role, you will serve as a vital point of contact for patients, providing exceptional service and support in a fast-paced healthcare environment. This is a long-term contract position offering the opportunity to make a meaningful impact while growing your skills.</p><p><br></p><p>Responsibilities:</p><p>• Answer and manage a multi-line phone system, ensuring the smooth flow of communication</p><p>• Deliver exceptional customer service, addressing patient inquiries and concerns promptly and professionally</p><p>• Execute data entry tasks, keeping patient records up-to-date and accurate</p><p>• Correspond via email, providing clear and concise information to patients and team members</p><p>• Utilize strong interpersonal skills to build rapport with patients and enhance their experience</p><p>• Employ Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage and organize files</p><p>• Schedule appointments, ensuring a well-coordinated flow of patients</p><p>• Adapt to varied shifts, demonstrating flexibility and commitment</p><p><br></p>
We are looking for a detail-oriented and customer-focused individual to join our team as a Patient Registration Specialist on a contract basis. In this role, you will play a key part in ensuring seamless patient intake processes and supporting efficient healthcare operations. This position is based in Boston, Massachusetts, and offers the opportunity to contribute to a dynamic healthcare environment.<br><br>Responsibilities:<br>• Process new patient intakes and inpatient admissions accurately and efficiently.<br>• Coordinate with outpatient clinics and care managers to place orders and facilitate same-day scheduling.<br>• Collaborate with referring providers to ensure a smooth transition from referral to appointment scheduling.<br>• Assist uninsured patients by providing financial counseling support and guidance.<br>• Perform general office tasks such as scanning, filing, faxing, and other administrative duties as needed.<br>• Maintain accurate records and uphold confidentiality in all patient-related processes.<br>• Utilize medical software and Microsoft Office tools to manage data and support operational needs.<br>• Ensure a high level of customer service while interacting with patients and healthcare professionals.