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292 results for Client Service Associate jobs

Customer Service Representative
  • Kansas City, MO
  • onsite
  • Temporary to Hire
  • 17.4135 - 20.163 USD / Hourly
  • We are looking for a Customer Service Representative to join a team in Kansas City, Missouri in a contract-to-permanent capacity. This role focuses on delivering responsive support to policyholders, resolving service concerns with professionalism, and guiding customers through policy-related requests. The ideal candidate brings strong communication skills, confidence working with financial retirement products, and the ability to navigate web-based service tools in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to policyholder inquiries and concerns by phone and provide clear, timely follow-up on next steps and resolutions.<br>• Review and complete policy-related transactions, including value calculations, premium refunds, loan balances, loan interest refunds, and benefit-related requests.<br>• Assist customers with updates and modifications to existing policies while ensuring accuracy and compliance with company guidelines.<br>• Investigate service issues thoroughly and take ownership of resolving problems to achieve a positive customer experience.<br>• Interpret policy details and explain coverage provisions, account activity, and available options in a way customers can understand.<br>• Use web-based customer service platforms to document interactions, manage requests, and maintain accurate service records.<br>• Support inbound and outbound customer communication as needed to address pending items and confirm request completion.<br>• Carry out additional service and administrative tasks that contribute to smooth daily operations.
  • 2026-10-09T00:00:00Z
Customer Service Representative
  • Dallas, TX
  • onsite
  • Temporary / Contract
  • 20.9 - 24.2 USD / Hourly
  • We are looking for a Customer Service Representative to support a consumer products organization in Dallas, Texas. This Long-term Contract position is ideal for someone who enjoys helping customers, resolving inquiries efficiently, and providing a positive experience through every interaction. The role focuses on handling high-volume communication, processing customer requests accurately, and maintaining a detail-oriented service standard in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to incoming customer calls with empathy and a solutions-focused approach.<br>• Assist customers with questions related to products, orders, account details, and general service needs.<br>• Enter and update order information accurately while ensuring all records remain complete and current.<br>• Place outbound calls as needed to follow up on customer requests, confirm details, or provide updates.<br>• Document interactions thoroughly to maintain clear communication and support service continuity.<br>• Resolve routine concerns promptly and escalate more complex issues to the appropriate team when necessary.<br>• Manage a steady volume of call center activity while meeting quality and response expectations.<br>• Support operational changes or updated service processes as assigned, including adjustments to internal workflows or systems.
  • 2026-10-20T00:00:00Z
Customer Service Representative
  • Dallas, TX
  • onsite
  • Temporary / Contract
  • 17.4135 - 20.163 USD / Hourly
  • We are looking for a Customer Service Representative to support a busy consumer products team in Dallas, Texas. This Long-term Contract position is ideal for someone who enjoys helping customers, managing orders accurately, and delivering detail-oriented service in a fast-paced call center setting. The person in this role will handle incoming inquiries, provide timely resolutions, and contribute to a positive customer experience across phone-based interactions.<br><br>Responsibilities:<br>• Respond to inbound customer calls with empathy and clear communication.<br>• Assist customers with product questions, service concerns, and general account-related inquiries.<br>• Enter customer orders accurately and update records to maintain complete and reliable information.<br>• Place outbound calls when follow-up is needed to confirm details, provide updates, or resolve outstanding issues.<br>• Document each interaction thoroughly to ensure service history is current and easy to reference.<br>• Work efficiently within a call center environment while maintaining service quality and response accuracy.<br>• Address customer concerns promptly and escalate more complex issues to the appropriate team when necessary.
  • 2026-10-20T00:00:00Z
Customer Service Representative
  • Draper, UT
  • onsite
  • Temporary / Contract
  • 18 - 21 USD / Hourly
  • <p>We are seeking a professional and customer-focused <strong>Customer Service Representative (CSR)</strong> for a contract opportunity in Draper, Utah. This role is responsible for delivering exceptional customer support, resolving inquiries, processing requests, and ensuring a positive customer experience.</p><p><br></p><p>The Customer Service rep will be over:</p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Provide accurate information regarding products, services, orders, and account status</li><li>Resolve customer concerns and complaints in a professional and timely manner</li><li>Process orders, returns, updates, and account changes</li><li>Document customer interactions within company systems</li><li>Escalate complex issues to the appropriate department when necessary</li><li>Follow up with customers to ensure issue resolution and satisfaction</li></ul><p><br></p>
  • 2026-10-16T00:00:00Z
Customer Service Representative
  • Tinley Park, IL
  • onsite
  • Temporary / Contract
  • 17.575 - 18.5 USD / Hourly
  • <p>We are looking for a Customer Service Representative to support transportation scheduling operations for a Contract position based in Tinley Park, Illinois. This role focuses on coordinating trip assignments, maintaining accurate scheduling records, and delivering dependable service to riders and provider partners. The ideal candidate brings strong communication skills, sound judgment, and the ability to manage changing priorities in a fast-paced customer service environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and assign transportation trips across multiple service providers to support daily operations.</p><p>• Create, adjust, and maintain paratransit schedules in Trapeze while aligning plans with established organizational guidelines.</p><p>• Manage recurring, advance, and same-day trip requests with a high level of accuracy and attention to timing.</p><p>• Work closely with dispatch and reservations teams to keep trip information current and service running smoothly.</p><p>• Balance rider needs, operating efficiency, and available resources when making scheduling decisions.</p><p>• Monitor schedules and trip activity to help meet defined service, productivity, and performance expectations.</p><p>• Provide customer service support through inbound and outbound communication related to trip coordination and updates.</p><p>• Complete additional tasks as needed to support transportation and scheduling functions.</p><p><br></p><p>The salary range for this position is $18 to $18.50. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</p>
  • 2026-10-20T00:00:00Z
Customer Service Representative
  • Milwaukee, WI
  • onsite
  • Permanent / Full Time
  • 45000 - 52000 USD / Yearly
  • We are looking for a Customer Service Representative to support customer accounts and help ensure a reliable, responsive service experience in Milwaukee, Wisconsin. This role serves as a key point of contact for order activity, shipment status, quotes, and account updates while coordinating closely with production, sales, and other internal teams. The ideal candidate brings strong experience in a manufacturing setting, exercises sound judgment in a fast-moving environment, and maintains accuracy across purchasing and customer records.<br><br>Responsibilities:<br>• Build productive customer relationships by responding to inquiries, clarifying product and service information, and resolving issues with professionalism.<br>• Process incoming purchase orders promptly, review order details for accuracy, and correct discrepancies before release.<br>• Track active jobs through production and follow up with internal teams to help keep delivery commitments on schedule.<br>• Manage inbound customer calls and direct requests to the appropriate department or contact when specialized support is needed.<br>• Support pricing and quotation updates by maintaining current information and communicating revisions to customers and internal stakeholders.<br>• Coordinate account and order changes with production to keep planning records, bills of materials, and related documentation accurate.<br>• Review customer forecasts and align order activity to help meet demand expectations and applicable business agreements.<br>• Provide daily status updates on priority orders, including shipment tracking, expected arrival timing, and production progress.<br>• Recommend practical process improvements that enhance service quality, accuracy, and overall account support.<br>• Perform additional assigned duties that contribute to departmental objectives and customer satisfaction.
  • 2026-10-14T00:00:00Z
Customer Service Representative
  • Chilton, WI
  • onsite
  • Temporary / Contract
  • 20 - 21 USD / Hourly
  • <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Chilton, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you&#39;ll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you&#39;re organized, detail-oriented, and enjoy making a difference through outstanding service, we&#39;d love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
  • 2026-10-14T00:00:00Z
Customer Service Representative
  • San Bernardino, CA
  • onsite
  • Temporary / Contract
  • 19 - 23 USD / Hourly
  • <p>A company in the medical and insurance industry is seeking a detail-oriented Customer Service Representative. This role involves answering insurance-related calls and providing accurate, professional support in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Answer incoming calls and assist with insurance-related questions.</li><li>Gather and accurately document caller information.</li><li>Route inquiries to the appropriate department when needed.</li><li>Manage a high volume of calls while maintaining professional customer service.</li><li>Maintain confidentiality when handling personal and insurance information.</li></ul><p><br></p>
  • 2026-10-09T00:00:00Z
Customer Service Representative
  • Ross, CA
  • onsite
  • Temporary / Contract
  • 24 - 25 USD / Hourly
  • We are looking for a Customer Service Representative to support an upcoming event through a Contract assignment. This role is ideal for someone who enjoys engaging with people, representing a brand effectively, and delivering a positive customer experience in a fast-paced setting. The selected candidate will help create a welcoming booth environment, respond to attendee questions, and capture customer interest with accuracy and care.<br><br>Responsibilities:<br>• Prepare the event booth before opening by organizing materials, arranging displays, and ensuring the space is ready for visitors.<br>• Represent the company at the trade event by welcoming attendees and creating a friendly, positive first impression.<br>• Share clear and accurate information about the company’s products, service locations, and general offerings.<br>• Respond to customer questions about item availability and help guide visitors to appropriate solutions.<br>• Gather attendee details, requests, and follow-up needs with careful attention to accuracy and completeness.<br>• Coordinate product sample requests with the appropriate teams and keep supporting records well organized.<br>• Support event operations throughout the assignment, including booth coverage during event hours and breakdown at the close of the event.<br>• Build positive connections with customers and prospective clients by providing attentive, high-quality service at every interaction.
  • 2026-10-13T00:00:00Z
Customer Service Representative
  • Valley Center, CA
  • onsite
  • Temporary / Contract
  • 24 - 28 USD / Hourly
  • <p>A growing professional services company is seeking a <strong>Customer Service Representative</strong> to join its client support team. This position is less of a traditional call-center role and more focused on building relationships, managing client requests, coordinating internally, and making sure customers receive timely answers. You’ll be the person clients can count on when they need help — whether that means answering a question, coordinating with another department, researching an issue, or simply following up when you said you would.</p><p><strong>Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for assigned customers</li><li>Respond to phone and email inquiries</li><li>Research customer questions and provide accurate answers</li><li>Track requests from beginning to resolution</li><li>Coordinate with internal departments to resolve issues</li><li>Schedule appointments, services, or follow-up calls as needed</li><li>Maintain detailed customer records</li><li>Update CRM information and account notes</li><li>Process service requests and account changes</li><li>Prepare correspondence and customer documentation</li><li>Monitor outstanding requests and proactively follow up</li><li>Escalate complex issues to the appropriate team member</li><li>Identify opportunities to improve the customer experience</li><li>Assist with general administrative projects</li></ul>
  • 2026-10-02T00:00:00Z
Customer Service Representative
  • Santa Barbara, CA
  • onsite
  • Temporary / Contract
  • 20 - 21 USD / Hourly
  • We are looking for a dependable Customer Service Representative to support daily customer interactions in Santa Barbara, California. This Long-term Contract position is ideal for someone who enjoys helping customers, managing order details accurately, and handling a steady volume of phone-based communication. The role includes both customer support and administrative tasks, with training provided to help you succeed in the position.<br><br>Responsibilities:<br>• Respond to incoming customer calls professionally and provide timely assistance with questions, requests, and service needs.<br>• Place outbound calls as needed to follow up on customer inquiries, confirm information, or support ongoing service activities.<br>• Enter customer orders into internal systems with close attention to accuracy, completeness, and turnaround time.<br>• Maintain up-to-date records by inputting and reviewing customer and order information in company databases.<br>• Resolve routine service issues by gathering details, identifying solutions, and escalating more complex concerns when appropriate.<br>• Support day-to-day customer service operations by balancing phone communication with data entry and order-related tasks.
  • 2026-10-13T00:00:00Z
Customer Service Representative
  • Los Angeles, CA
  • onsite
  • Temporary to Hire
  • 23 - 25 USD / Hourly
  • We are looking for a Customer Service Representative to support a fast-paced team in California. This contract-to-permanent position is ideal for someone who enjoys helping customers, managing order information accurately, and handling a steady volume of phone-based interactions. The person in this role will serve as a key point of contact for inbound and outbound communication while delivering detail-focused, solution-focused service.<br><br>Responsibilities:<br>• Respond to incoming customer calls with a courteous approach, addressing questions, concerns, and service needs in a timely manner.<br>• Place outbound calls as needed to provide updates, gather information, and support follow-up communication with customers.<br>• Enter customer orders into internal systems with close attention to accuracy, completeness, and timing.<br>• Assist customers with product, service, or order-related inquiries by providing clear and helpful information.<br>• Maintain detailed records of conversations, requests, and order activity to support efficient service delivery.<br>• Coordinate with internal teams when issues require additional research, escalation, or resolution.<br>• Manage multiple customer interactions throughout the day while maintaining a courteous and service-oriented approach.
  • 2026-10-20T00:00:00Z
Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary / Contract
  • 23 - 25 USD / Hourly
  • <p><strong>Position Overview</strong></p><p>Our client, a well-established insurance company, is seeking a Customer Service Representative to support its team and provide exceptional service to policyholders and clients. This individual will serve as a primary point of contact for customer inquiries, assist with policy-related questions, and help ensure a positive customer experience through accurate, timely, and professional communication.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone and email regarding insurance policies, coverage, billing, and account information.</li><li>Provide accurate information and guidance while maintaining a high level of customer service.</li><li>Assist with policy updates, customer account changes, documentation, and general administrative tasks.</li><li>Research and resolve customer concerns, escalating complex issues to the appropriate team as needed.</li><li>Maintain accurate customer records and document interactions within internal systems.</li><li>Follow company procedures and applicable insurance guidelines while handling confidential customer information.</li><li>Collaborate with internal departments to ensure timely resolution of customer requests.</li></ul><p><br></p>
  • 2026-10-20T00:00:00Z
Customer Service Representative
  • Rancho Santa Fe, CA
  • onsite
  • Temporary / Contract
  • 23 - 27 USD / Hourly
  • <p>A well-established North County manufacturer is looking for a <strong>Customer Service Representative</strong> to serve as the day-to-day point of contact for customers placing orders, checking shipment status, and resolving account questions. This is a great role for someone who enjoys being busy, communicating with people throughout the day, and taking ownership of an issue from the initial call through resolution.</p><p><strong>What You’ll Handle:</strong></p><ul><li>Respond to customer inquiries by phone and email</li><li>Enter and process customer orders</li><li>Provide order status and shipment updates</li><li>Coordinate with warehouse and shipping teams</li><li>Resolve order discrepancies, shortages, and delivery issues</li><li>Prepare quotes and provide basic product information</li><li>Maintain accurate customer account information</li><li>Process returns, credits, and replacement orders</li><li>Follow up on open customer issues</li><li>Communicate product availability and expected delivery dates</li><li>Document customer interactions in the company system</li><li>Partner with sales, operations, and accounting teams</li><li>Identify recurring customer issues and escalate when appropriate</li></ul>
  • 2026-10-02T00:00:00Z
Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary / Contract
  • 18.5 - 22 USD / Hourly
  • <p>We are seeking a customer-focused <strong>Customer Service Representative</strong> to support a high-volume call center environment. The ideal candidate will have strong communication skills, the ability to handle a large volume of inbound and outbound calls, and a commitment to delivering excellent service while resolving customer inquiries efficiently.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound customer calls in a high-volume call center setting.</li><li>Respond to customer inquiries related to products, services, orders, accounts, or general support needs.</li><li>Resolve customer concerns professionally and escalate more complex issues as needed.</li><li>Accurately document customer interactions, updates, and resolutions in internal systems.</li><li>Maintain service quality standards, response times, and call handling expectations.</li><li>Collaborate with internal departments to support timely issue resolution.</li><li>Assist with additional customer support and administrative tasks as assigned.</li></ul><p><br></p>
  • 2026-10-02T00:00:00Z
Customer Service Representative
  • Gastonia, NC
  • onsite
  • Temporary / Contract
  • 20 - 25 USD / Hourly
  • We are seeking a customer-focused detail oriented to provide exceptional support to customers through phone, email, and chat. The ideal candidate is a strong communicator who can efficiently resolve inquiries, maintain accurate records, and deliver a positive customer experience in a fast-paced environment. Key Responsibilities: Handle inbound and outbound customer communications Resolve customer inquiries, concerns, and service requests Document interactions accurately in CRM systems Research and troubleshoot customer issues Process orders, updates, and account changes as needed Collaborate with internal teams to ensure timely issue resolution Maintain service level expectations and quality standards
  • 2026-10-22T00:00:00Z
Customer Service Representative
  • Indianapolis, IN
  • onsite
  • Temporary to Hire
  • 16 - 16 USD / Hourly
  • We are looking for a Customer Service Representative to join a mission-driven organization in Indianapolis, Indiana, where each conversation is an opportunity to support veterans, their families, and the broader community. This contract position with permanent potential is ideal for someone who brings patience, professionalism, and a genuine commitment to helping others. The role requires strong communication, careful documentation, and the ability to manage inquiries efficiently across multiple systems in a fast-paced service environment.<br><br>Responsibilities:<br>• Assist customers by phone and through other communication channels, providing courteous, accurate, and solution-focused support for a range of questions and concerns.<br>• Use several applications at the same time to review information, update records, and complete service tasks without losing accuracy or efficiency.<br>• Investigate customer issues, identify practical next steps, and involve the appropriate team members when a matter requires escalation.<br>• Record interactions thoroughly and enter data with a high level of precision to maintain complete and reliable account information.<br>• Adjust quickly to updated procedures, changing priorities, and new tools while continuing to deliver consistent service.<br>• Work closely with coworkers and supervisors to share information, resolve service challenges, and contribute to a supportive team atmosphere.<br>• Listen carefully to customer needs, communicate clearly in both written and verbal formats, and help calm difficult situations with professionalism and empathy.<br>• Maintain dependable attendance and follow assigned schedules to ensure consistent coverage for customers and the team.
  • 2026-10-22T00:00:00Z
Customer Service Representative
  • Morris Plains, NJ
  • onsite
  • Temporary to Hire
  • 23.75 - 30 USD / Hourly
  • <p>We are looking for a Customer Service Representative to join a pharmaceutical organization in Morris Plains, New Jersey on a contract-to-permanent basis. In this role, you will support customers through responsive communication, accurate order handling, and close coordination with internal teams to help ensure timely product delivery. This position is well suited for someone who combines strong customer care instincts with careful data entry and a sense of urgency in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer questions through phone, email, and fax, providing clear updates on orders, product availability, and service-related concerns.</p><p>• Enter and process customer orders with a high degree of accuracy while meeting time-sensitive shipping expectations.</p><p>• Assist customers with order access and navigation within online purchasing and controlled ordering platforms.</p><p>• Monitor shipments from release through delivery and provide status updates when needed.</p><p>• Record shipment and order information in internal systems with careful attention to detail.</p><p>• Maintain customer account documentation, including licenses and authorized delivery contacts, to support compliant order fulfillment.</p><p>• Partner with account managers and cross-functional teams to review unresolved issues and help drive timely resolution.</p><p>• Document, investigate, and escalate exceptions such as shortages, damaged goods, and delivery problems.</p><p>• Issue customer communications and service notifications as required while following established operating procedures and company policies.</p><p>• Provide administrative and sales support as needed to help maintain efficient customer service operations.</p>
  • 2026-10-22T00:00:00Z
Customer Service Representative
  • Tonawanda, NY
  • onsite
  • Temporary / Contract
  • 20.9 - 23 USD / Hourly
  • We are looking for a Customer Service Representative to join a team in Tonawanda, New York for a Long-term Contract opportunity. This position is best suited for someone who enjoys helping customers, managing order-related inquiries, and providing dependable support in a fast-paced office setting. The ideal candidate brings strong communication skills, a service-focused mindset, and the ability to handle both phone-based and administrative tasks with professionalism.<br><br>Responsibilities:<br>• Respond to incoming customer calls and messages with timely, courteous, and accurate support.<br>• Enter and update customer orders, account details, and service information in internal systems.<br>• Assist customers with product, order, and general service questions while ensuring a positive experience.<br>• Make outbound calls when follow-up is needed to confirm information, resolve issues, or provide status updates.<br>• Coordinate with internal teams to address customer concerns and help move requests through to completion.<br>• Use Microsoft Office and customer service platforms such as HubSpot to document activity and maintain organized records.<br>• Support day-to-day office-based service operations while maintaining professionalism and attention to detail.<br>• Perform occasional physical tasks, including lifting materials weighing up to 50 pounds when required.
  • 2026-10-22T00:00:00Z
Customer Service Representative
  • Golden Valley, MN
  • onsite
  • Temporary / Contract
  • 23.75 - 27.5 USD / Hourly
  • We are looking for a Customer Service Representative to support a busy customer contact environment in Golden Valley, Minnesota. This Contract position is ideal for someone who enjoys assisting customers, handling high-volume calls, and ensuring orders are processed accurately. The person in this role will provide responsive service, resolve routine inquiries, and help create a positive experience with every interaction.<br><br>Responsibilities:<br>• Respond to incoming customer calls with professionalism, empathy, and a solutions-focused approach.<br>• Assist customers with questions related to products, services, account details, and general support needs.<br>• Enter orders and update customer information accurately while maintaining careful attention to detail.<br>• Handle a steady flow of inbound and outbound communications to support service and follow-up activities.<br>• Document customer interactions clearly and maintain organized records within internal systems.<br>• Resolve common service issues efficiently and escalate more complex concerns when appropriate.<br>• Coordinate with internal teams to ensure customer requests are addressed in a timely manner.
  • 2026-10-22T00:00:00Z
Customer Service Representative
  • Westminster, CA
  • onsite
  • Temporary / Contract
  • 23.75 - 27.5 USD / Hourly
  • <p>We are looking for a bilingual Korean Customer Service Representative to support members with benefit questions, plan information, and issue resolution in a fast-paced healthcare environment. This is a Contract position based in Westminster, California, and it is ideal for someone who can communicate clearly, navigate member concerns with empathy, and provide accurate guidance. The person in this role will help create a positive service experience by addressing inquiries, documenting interactions thoroughly, and partnering with internal teams when additional support is needed.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound member inquiries and evaluate each situation carefully to determine the most effective next step.</p><p>• Explain health plan benefits, coverage details, and available options to members, family members, providers, and caregivers in a clear and helpful manner.</p><p>• Investigate service concerns, identify root causes, communicate resolutions, and route complex matters to leadership or the appropriate department when necessary.</p><p>• Support outreach and calling initiatives designed to strengthen member engagement and encourage continued participation.</p><p>• Maintain accurate records of conversations, actions taken, and required follow-up within designated systems and documentation tools.</p><p>• Follow established workflows, reference materials, and service guidelines while contributing ideas that improve team efficiency and member satisfaction.</p><p>• Adhere to applicable federal, state, and organizational compliance standards related to healthcare plan operations.</p><p>• Participate actively in coaching sessions, staff meetings, and training programs to strengthen service quality and performance.</p><p>• Assist with additional tasks as assigned, including occasional travel or weekend coverage during peak periods.</p><p>• Manage high-volume phone interactions while listening attentively, entering information accurately, and providing attentive service throughout each call.</p>
  • 2026-10-22T00:00:00Z
Customer Service Coordinator
  • Erlanger, KY
  • onsite
  • Temporary / Contract
  • 20 - 20 USD / Hourly
  • <p>We are looking for a detail-oriented Customer Service Coordinator to support in Erlanger, Kentucky. This Long-term Contract position focuses on reviewing applications, gathering required documentation, updating records in Excel and internal databases, and guiding clients through the eligibility process with professionalism and empathy. Success in this position requires strong accuracy, confidentiality, and the ability to manage a high volume of client information in a fast-paced service environment.</p><p><br></p><p>Responsibilities:</p><p>• Review submitted assistance applications, enter information into internal systems and spreadsheets, and maintain complete and accurate case records.</p><p>• Contact applicants to request missing documents, clarify submitted information, and keep files moving toward timely eligibility decisions.</p><p>• Process requests for emergency financial support, including coordination related to utility assistance, rental support, and other household stability services.</p><p>• Communicate clearly with clients about documentation needs, application status, benefit decisions, and next steps in the process.</p><p><br></p>
  • 2026-10-20T00:00:00Z
Client Relationship Specialist
  • Chicago, IL
  • onsite
  • Permanent / Full Time
  • 85000 - 90000 USD / Yearly
  • <p><em>The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p> </p><p>You know what’s awesome? A high-paying job that respects your work-life balance. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><em> </em></p><p><strong>Job Description:</strong></p><p>We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul><p><em> </em></p>
  • 2026-10-20T00:00:00Z
Customer Service Specialist
  • West Palm Beach, FL
  • onsite
  • Permanent / Full Time
  • 65000 - 85000 USD / Yearly
  • <p>Robert Half Finance &amp; Accounting is working with an industry leading manufacturing client with global operations seeking a Customer Service Specialist to add to their team. In this role, you will support order management and customer communications for a fast-paced distribution environment while working across various departments within the company. This role serves as a key point of contact for customers (both domestic &amp; international), distributors, and internal teams by ensuring orders, product requests, and service issues are handled accurately and efficiently. The ideal candidate brings strong administrative and customer service experience, communicates clearly, and is comfortable coordinating with shipping and sales teams to deliver a high-quality customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer, distributor, and internet orders from receipt through completion while maintaining accuracy and timely follow-up.</p><p>• Provide clear information to customers regarding product pricing, stock status, shipping timelines, and available discounts.</p><p>• Handle requests for product literature, price books, instruction manuals, and related support materials.</p><p>• Coordinate special parts orders and product sample requests for customers as well as the sales team.</p><p>• Work closely with the shipping department to align order fulfillment, delivery details, and logistics needs.</p><p>• Respond promptly to email inquiries from distributors and homeowners with accurate and attentive service.</p><p>• Support the resolution of product returns, warranty matters, and shortage claims by gathering details and coordinating next steps.</p><p>• Build and maintain positive customer relationships through responsive service and consistent communication.</p><p>• Assist with additional administrative and service-related tasks as needed to support daily operations.</p>
  • 2026-09-22T00:00:00Z
Customer Service Specialist
  • Wilmington, MA
  • onsite
  • Permanent / Full Time
  • 55000 - 73000 USD / Yearly
  • <p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1-2 years of professional business to business experience. A Bachelor&#39;s degree is preferred but not required. </p><p><br></p><p>Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role; it&#39;s a far more strategic customer service function. </p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I&#39;m scheduling interviews soon!</p>
  • 2026-10-22T00:00:00Z
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