<p>Charlie Gilmur with Robert Half is searching for a Customer Experience Specialist to deliver responsive, high-quality support for customers in Lake Oswego, Oregon. This role focuses on building strong relationships through thoughtful communication, efficient issue resolution, and consistent follow-through. The ideal candidate is organized, detail-oriented, and comfortable coordinating with multiple internal teams to create a positive customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Build lasting customer relationships by anticipating needs, providing practical solutions, and following through after each interaction.</p><p>• Manage return merchandise authorizations with accuracy, ensuring requests are documented and completed in a timely manner.</p><p>• Support customers throughout warranty-related inquiries by explaining next steps clearly and keeping cases moving toward resolution.</p><p>• Monitor open warranty matters and maintain consistent communication until each issue is fully addressed.</p><p>• Partner with teams across operations, warehouse, and sales to resolve concerns smoothly and maintain service continuity.</p><p>• Identify recurring customer themes and relay actionable insights to leadership to help improve products and service processes.</p><p>• Handle a high volume of customer requests while maintaining careful attention to quality, detail, and response accuracy.</p><p>• Balance efficiency with a supportive approach so customers feel heard while service standards and response times are met.</p><p>• Take ownership of service outcomes by addressing errors professionally and contributing to ongoing improvements in the customer experience.</p><p><br></p><p>Please reach out to Charlie Gilmur with Robert Half to review this position. Job Order: 03600-0013542648</p>
<p>We are looking for a Long-term Health Customer Service Associate to support patient registration and front-line service activities for a healthcare team in Roanoke, Virginia. This Long-term Health Customer Service Associate position is well suited for someone who enjoys helping patients, managing high-volume interactions, and providing accurate information in a fast-paced medical environment. The Long-term Health Customer Service Associate role includes <strong><u>rotating weekend</u></strong> coverage and offers shift differential pay, making it a strong opportunity for candidates with customer-facing or patient support experience.</p><p><br></p><p>Responsibilities:</p><ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul>
We are looking for a Customer Navigator to deliver high-touch, non-clinical support for patients and guests receiving care in Palo Alto, California. This Long-term Contract position focuses on creating a welcoming experience, guiding individuals through appointments and services, and helping resolve questions before, during, and after visits. The ideal candidate brings strong customer service instincts, excellent communication skills, and the ability to coordinate across departments in a fast-paced healthcare environment.<br><br>Responsibilities:<br>• Serve as a primary non-clinical point of contact for patients and visitors, offering guidance and concierge-style assistance throughout their care experience.<br>• Coordinate appointments and related service needs for referred patients during both inpatient and outpatient encounters.<br>• Help patients and guests navigate the healthcare environment by explaining processes, locations, and available support resources.<br>• Share transportation and campus shuttle information to assist visitors traveling between hospital sites and clinics.<br>• Escalate concerns, service issues, or special requests to the appropriate teams and document relevant details when needed.<br>• Support patient-centered communication standards in all interactions with patients, families, and staff members.<br>• Maintain compliance with hospital policies related to safety, security, quality expectations, and respectful workplace conduct.<br>• Participate in training and ongoing learning activities to remain current on service protocols, patient rights, and organizational standards.
We are looking for a Customer Navigator to provide high-touch, non-clinical support for patients and guests receiving care in Palo Alto, California. This Contract position serves as a key point of contact before, during, and after visits, helping individuals move through the healthcare experience with clarity, confidence, and professionalism. The ideal candidate brings strong customer service skills, clear communication, and the ability to coordinate details while maintaining a patient-centered approach in a fast-paced medical environment.<br><br>Responsibilities:<br>• Guide patients and guests through the healthcare experience by serving as a primary non-clinical resource for questions, logistics, and general support surrounding their visits.<br>• Coordinate appointments and related care arrangements for referred individuals across inpatient and outpatient settings, helping ensure timely access to services.<br>• Share transportation and campus navigation information, including available shuttle options and directions to hospital and clinic locations.<br>• Address patient and guest concerns with professionalism, escalating issues to the appropriate departments and documenting summaries when needed.<br>• Deliver courteous, service-focused communication with patients, families, and staff while supporting a welcoming and respectful care environment.<br>• Follow established hospital policies, safety expectations, quality standards, and regulatory requirements in all daily interactions and tasks.<br>• Protect confidential information and handle sensitive situations with discretion, professionalism, and sound judgment.<br>• Participate in ongoing education and training to stay current on service expectations, compliance requirements, and patient support practices.
<p>We're partnering with a highly respected nonprofit organization that is actively growing its Member Support team. If you're looking for more than just your next job, this role offers long-term career growth, exceptional benefits upon permanent hire, and the opportunity to work for an organization that makes a meaningful impact in the community!</p><p><br></p><p><strong>What You'll Be Doing:</strong></p><p>• Assisting members in person, over the phone, and via online communication</p><p>• Answering questions and resolving service-related issues</p><p>• Processing transactions and maintaining accurate records</p><p>• Identifying member needs and recommending solutions</p><p>• Building strong customer relationships</p><p>• Working as part of a collaborative, customer-focused team</p><p><br></p><p><strong>We're Looking For People Who:</strong></p><p>• Enjoy helping others and creating a positive experience</p><p>• Build relationships easily and communicate effectively</p><p>• Thrive in a fast-paced environment</p><p>• Demonstrate professionalism, reliability, and a willingness to learn</p><p>• Bring flexibility and dependability to the team</p><p>• Want an opportunity to grow with a respected organization</p><p><br></p><p><strong>What You'll Need:</strong></p><p>• Customer service experience or other people-focused experience</p><p>• Strong communication and problem-solving skills</p><p>• Comfort learning new systems and technology</p><p>• Ability to multitask while maintaining accuracy and professionalism</p><p><br></p><p><strong>Schedule: Consistent two-week rotating schedule with a mix of day and evening shifts, plus alternating Saturdays</strong></p><p>-7:00 AM - 5:00 PM (Day)</p><p>-9:00 AM - 7:00 PM (Evening)</p><p>-8:00 AM - 2:00 PM (Saturday)</p><p>-Schedules provided in advance</p><p>-Predictable rotating schedule</p><p>-Alternating Saturday coverage</p><p>-Potential scheduling flexibility as needed</p><p><br></p><p><strong>Great Backgrounds Include:</strong></p><p>• Customer Service</p><p>• Retail</p><p>• Hospitality</p><p>• Banking</p><p>• Call Center</p><p>• Administrative Support</p><p><br></p><p><strong>Why This Opportunity Stands Out:</strong></p><p>• Temp-to-hire with long-term potential</p><p>• Strong training and career development opportunities</p><p>• Supportive culture and team environment</p><p>• Opportunity to work for a highly recognized organization with a longstanding commitment to the communities it serves</p><p><br></p><p><strong>Transportation-Friendly:</strong> Locations are accessible via the CDTA bus line, making commuting convenient for those who utilize public transportation.</p><p><br></p><p>Interested? We'd love to tell you more!</p><p><br></p><p><strong>Call Parker Huguley or Mary Christman @ 518-462-1430</strong></p><p><br></p><p>We look forward to speaking with you!</p>
<p>Our client is looking for a Client Services Assistant with relevant experience to support a wealth management team in Houston, Texas. This position is ideal for someone who brings strong financial services experience, communicates confidently with high-net-worth clients, and thrives in a deadline-driven environment. The successful candidate will play a key role in maintaining service quality, coordinating account-related activities, and ensuring day-to-day operations run smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary point of contact for client service inquiries, delivering timely and attentive support to high-net-worth individuals and internal partners.</p><p>• Coordinate account documentation, service requests, and follow-up activities to help ensure accurate processing and a seamless client experience.</p><p>• Maintain detailed records and update client information within Salesforce and other internal systems to support organized and compliant workflows.</p><p>• Prepare, review, and track reports, spreadsheets, and service-related materials using Microsoft Excel and related office tools.</p><p>• Partner with advisors and operations staff to manage priorities, resolve issues, and keep client deliverables on schedule.</p><p>• Monitor deadlines across multiple service activities, ensuring items are completed thoroughly, accurately, and on time.</p><p>• Support wealth management and advisory service processes by assisting with administrative and operational tasks tied to client accounts.</p>
<p>For additional information or questions about this opportunity, feel free to reach out to <u>Jennifer Fukumae via email or LinkedIn</u>.</p><p> </p><p><strong>Location:</strong> Walnut Creek, CA</p><p><strong>Salary:</strong> $85,000 - $100,000</p><p><strong>Schedule:</strong> Onsite | Monday-Friday | 8:00 AM - 5:00 PM</p><p> </p><p>We are partnering with a well-established boutique Wealth Management firm in Walnut Creek managing approximately <strong>$1B in assets under management</strong>. Known for its long-tenured team, organic growth, and white-glove client service, the firm is seeking a <strong>Client Service Associate</strong> to support two experienced Wealth Advisors and play a key role in delivering an exceptional client experience.</p><p> </p><p>This is an excellent opportunity for someone who enjoys building relationships, thrives in a collaborative environment, and wants to be part of a stable, client-focused RIA.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Provide day-to-day administrative and operational support to two Wealth Advisors.</li><li>Serve as a primary point of contact for client service requests, ensuring timely and professional communication.</li><li>Prepare, process, and track new account openings, account maintenance, money movements, transfers, and beneficiary updates.</li><li>Coordinate and follow up on client paperwork while ensuring accuracy and completeness.</li><li>Assist with meeting preparation, client reviews, and follow-up items.</li><li>Maintain accurate client records and documentation within the CRM.</li><li>Work closely with <strong>Charles Schwab</strong> to process client requests and resolve account-related inquiries.</li><li>Monitor outstanding service requests and proactively communicate updates to clients and advisors.</li><li>Coordinate with custodians and other third-party providers to ensure a seamless client experience.</li><li>Support ongoing operational projects and contribute to process improvements as needed.</li></ul><p><br></p>
<p>Our client, a privately owned manufacturing company is looking for a proactive and detail-focused Order Entry Specialist/Customer Service Representative to support customers and internal sales activity in Northbrook, Illinois. This role plays a key part in keeping orders accurate, communications timely, and service expectations high in a fast-moving distribution environment. The ideal candidate is comfortable balancing customer interaction, order administration, and cross-functional coordination while maintaining strong follow-through. </p><p><br></p><p><strong><u>Position Details:</u></strong></p><p><strong>Schedule: </strong>100% on-site from 8:30am-5:00pm</p><p><strong>Salary: </strong>$45,000-$60,000</p><p><strong>Benefits: </strong>Health, vision, dental, 401k + match, LTD, STD, Life Insurance, FSA, PTO</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders with a high degree of accuracy and ensure all information is entered correctly into the company’s order management platform.</p><p>• Respond to customer and sales team inquiries regarding product details, pricing, availability, and open order progress for assigned accounts.</p><p>• Work closely with warehouse and operations teams to confirm service status, clarify priorities, and obtain current updates on active orders.</p><p>• Visit operational areas when necessary to verify order progress firsthand and gather timely information for customer communication.</p><p>• Maintain complete and accurate notes on order activity, status updates, and follow-up actions within internal systems.</p><p>• Communicate delays, changes, or urgent issues promptly so customers remain informed and expectations are managed appropriately.</p><p>• Track requests through resolution, ensuring questions are answered fully and no customer need is left unresolved.</p><p>• Help sustain an organized communication process that supports efficient handling of daily order volume and service-related requests.</p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p>
<p><em>The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p> </p><p>You know what’s awesome? A high-paying job that respects your work-life balance. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><em> </em></p><p><strong>Job Description:</strong></p><p>We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul><p><em> </em></p>
<p>Position Overview</p><p>We are seeking a friendly and service-focused Part-Time Customer Service Representative to provide exceptional support to customers and assist with day-to-day office operations. This role is ideal for someone who enjoys helping others, solving problems, and maintaining a positive customer experience in a professional environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as the first point of contact for customers via phone, email, and in person.</li><li>Respond to customer questions regarding products, services, account information, and general inquiries.</li><li>Resolve customer concerns while maintaining a professional and positive attitude.</li><li>Process requests, update records, and accurately enter information into company systems.</li><li>Maintain detailed documentation of customer interactions and follow-up activities.</li><li>Collaborate with internal departments to ensure timely resolution of customer needs.</li><li>Assist with administrative tasks including filing, data entry, and correspondence.</li><li>Support office operations and other customer service initiatives as needed.</li></ul><p><br></p>
<p>We are seeking a customer-focused professional to support client relationships and deliver an exceptional customer experience via a contract-to-hire position. This role will serve as a key point of contact for customers, helping to ensure a smooth onboarding process, ongoing engagement, and long-term satisfaction.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Build and maintain strong relationships with clients and serve as a trusted resource.</li><li>Support customer onboarding, training coordination, and account management activities.</li><li>Respond to customer inquiries and collaborate with internal teams to resolve issues.</li><li>Monitor customer satisfaction and identify opportunities to strengthen client engagement.</li><li>Maintain accurate customer information and activity within CRM systems.</li><li>Partner with cross-functional teams to support retention and growth initiatives.</li></ul><p><br></p>