<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
<p><em>The Business Analyst will have a primary role in strategic projects. This position will be involved in managing strategic business initiatives, performing analysis of business processes, documenting requirements, mapping business process flows and leading project teams. The business analyst position will contribute to business growth by reducing costs and improving customer experiences.</em></p><p><br></p><p>Responsibilities:</p><ul><li><em>Work at the ground level with key business units to identify process issues</em></li><li><em>Directly manage project teams and coordinate implementations beginning to end</em></li><li><em>Oversee multiple projects ensuring appropriate project resources are in place to ensure project success.</em></li><li><em>Define requirements to solve business problems with software changes or custom development.</em></li><li><em>Breakdown requirements for developers and ensure requirements are clearly communicated</em></li><li><em>Test newly developed software features and coordinate the release into production</em></li><li><em>Assist with establishing project management processes throughout the company</em></li><li><em>Document business processes and prepare data for analysis</em></li><li><em>Analyze business processes and develop process solutions</em></li><li><em>Communicate with management and other key stakeholders on project progress </em></li><li><em>Other duties as assigned</em></li></ul>
Position Summary<br>The Business Integration Analyst serves as the technical backbone for the organization’s data infrastructure and system integrations. This role is responsible for managing payment collection systems, overseeing data validation processes, and optimizing marketing automation workflows across multiple business units. The analyst ensures seamless and reliable data transfers between integrated systems, safeguarding data integrity and accuracy to support financial reporting and operational decision-making. Success in this position requires strong technical expertise, data management proficiency, and the ability to collaborate effectively with cross-functional teams.<br><br>Position Essential Functions<br>• Data Infrastructure & System Integration:<br>• Build and maintain integrations between CRM, ERP, and third-party systems<br>• Ensure reliable data synchronization and validation across multiple platforms<br>• Monitor and optimize data transfer processes for accuracy and performance<br>• Implement data quality controls and validation workflows<br>• Ensure compliance with legal and regulatory requirements for data<br>• Collaborate with the team on data governance standards and best practices<br>• Technical Operations & Support:<br>• Support technical projects and system implementations across business units<br>• Maintain operational workflows that support financial reporting and decision-making<br>• Troubleshoot system issues, data discrepancies, and integration failures<br><br>Position Qualifications<br>Required<br>• Bachelor’s degree in Business, Information Systems, or related field, OR equivalent experience<br>• 3+ years of experience in integrations or related roles<br>• Strong proficiency with CRM systems and enterprise integration platforms<br>• Experience with payment processing and financial reconciliation<br>• Knowledge of marketing automation and campaign management<br>• Excellent problem-solving and analytical skills<br>• Strong attention to detail and data accuracy<br>• Effective cross-functional communication<br>• Ability to manage multiple projects simultaneously<br>• Quick learner with new technologies and tools<br>Preferred<br>• Experience in fire safety, emergency services, or the insurance industry<br>• Enterprise Integration Platform certifications<br>• Knowledge of compliance requirements for financial transactions<br><br>Technical Proficiency<br>• Integration Platforms: Make.com, Boomi, Celigo<br>• CRM/ERP Systems: Salesforce, NetSuite<br>• Database Management: SQL queries, database optimization, data analysis<br>• Payment Processing: Authorize.net<br>• Marketing Tools: SendGrid, PostGrid, email automation platforms<br>• Development: JavaScript, webhooks, API integration, basic web technologies<br>• DevOps: Deployment automation, system monitoring
We are looking for an experienced Business Analyst to join our team in Jacksonville, Florida. The ideal candidate will have a strong background in Oracle applications and technology, paired with excellent problem-solving skills and the ability to collaborate across departments. This role requires someone who can deliver innovative solutions to enhance business processes and support operational efficiency.<br><br>Responsibilities:<br>• Partner with organizational leaders to prioritize tasks, projects, and process improvements.<br>• Implement enhancements and changes to existing business processes to drive operational efficiency.<br>• Collaborate with internal teams and external vendors, both locally and globally, to optimize business systems.<br>• Analyze current and future business needs to develop solutions that integrate various operations seamlessly.<br>• Investigate user-reported issues and coordinate with support teams to resolve them effectively.<br>• Participate in audits and provide assistance as needed to ensure compliance.<br>• Manage Oracle Cloud integrations, including creating or modifying integrations based on business requirements.<br>• Utilize Oracle Fusion extensions to write or modify scripts and customize applications.<br>• Maintain and manage data tables and logic within Oracle environments to support business functions.<br>• Perform other duties as assigned to support the organization's objectives.
<p>We are looking for an experienced Senior Technical Business Analyst (AI) to join our team in Plano, Texas. This role is ideal for someone with a strong background in product strategy, digital transformation, and FinTech who thrives on driving innovation and optimizing processes. You will play a key role in shaping business solutions, leveraging AI/ML technologies, and delivering measurable value through data-driven insights.</p><p><br></p><p>Responsibilities:</p><p>• Lead business analysis efforts for strategic digital transformation projects, ensuring alignment with organizational goals.</p><p>• Collaborate with cross-functional teams to define, refine, and implement product strategies.</p><p>• Create detailed business requirements, use cases, and functional specifications for AI/ML initiatives.</p><p>• Analyze complex workflows and processes to identify areas for improvement using data-driven approaches.</p><p>• Translate business needs into actionable technology solutions and recommendations.</p><p>• Act as a liaison between business stakeholders and technical teams to ensure successful project delivery.</p><p>• Monitor emerging industry trends in FinTech and technology to inform strategic decision-making.</p><p>• Support change management processes and ensure smooth adoption of new systems and tools.</p>
<p>We have a client in search of a Senior Financial Analyst to join their team in Chico, California. This role involves providing finance support and communications for business unit partners, driving the annual operating plan and monthly forecast process, and developing standard financial metrics. The Senior Financial Analyst is an integral part of the team, responsible for ensuring financial compliance and internal business unit financial reporting.</p><p><br></p><p>For immediate consideration, please contact Shantel Poole directly via LinkedIn or call 916-649-0832.</p><p><br></p><p>Responsibilities:</p><p>• Review and rationalize inputs for annual operating plan and forecasts, ensuring financial plans are aligned with corporate objectives.</p><p>• Establish and maintain key performance indicators to measure business trends.</p><p>• Develop and maintain financial models as required to support business investment requirements.</p><p>• Participate in monthly financial reviews and budget versus actual reviews.</p><p>• Monitor and communicate opportunities or gaps in spending versus business unit objectives and projects.</p><p>• Ensure financial compliance and closed loop process with accounting functions.</p><p>• Responsible for internal business unit financial reporting and data accuracy.</p><p>• Work with FP& A Senior Manager in proactively finding cost-saving opportunities.</p><p>• Work in a team environment across multiple departments, managing details of multiple projects in an efficient and organized method.</p><p>• Provide ad-hoc financial analysis, as required, to support business decision needs.</p>
<p>We are looking for a skilled Business Analyst to join our team. This Contract-to-permanent position offers an exciting opportunity to work closely with leadership in developing effective sales and marketing programs while driving operational excellence. The role requires strong analytical capabilities, excellent communication skills, and a collaborative approach to delivering impactful business solutions.</p><p><br></p><p>Responsibilities:</p><p>• Partner with leadership to translate sales and marketing strategies into actionable plans and programs.</p><p>• Design and maintain process documentation, workflows, and reporting dashboards for sales operations, including lead management and pipeline tracking.</p><p>• Conduct data analysis on market trends and client behavior to identify opportunities for growth and improvement.</p><p>• Develop sales playbooks, partner scorecards, and tools to monitor performance metrics effectively.</p><p>• Define and implement key performance indicators (KPIs) and reporting frameworks for leadership decision-making.</p><p>• Collaborate with marketing teams to align campaigns, messaging, and resources with sales objectives.</p><p>• Gather business requirements and coordinate with technical teams to support CRM, PSA, and marketing automation tool integrations.</p><p>• Prepare comprehensive presentations and documentation for internal stakeholders, partners, and clients</p>
We are seeking a dedicated Sr. Financial Analyst to join our team, located in Malvern, Pennsylvania. This role operates within the financial sector and will cover responsibilities such as managing business systems, working with CRM, and utilizing data mining techniques. <br><br>Responsibilities:<br><br>• Oversee and manage business systems to ensure smooth operations.<br>• Utilize CRM to maintain and develop customer relationships and satisfaction.<br>• Employ Crystal Reports for generating informative and detailed reports.<br>• Apply data mining techniques for extracting meaningful information to aid in strategic decisions.<br>• Manage accounting functions to ensure accurate financial records.<br>• Conduct auditing to ensure compliance with financial regulations and standards.<br>• Oversee budget processes, ensuring they are efficient and adhere to financial guidelines.<br>• Handle capital management to ensure the organization's financial stability.<br>• Utilize the 'About Time' system for efficient time management.
<p>Our client is searching for a Systems Administrator to spearhead the management of Active Directory, Office 365 environments, and Windows server infrastructure. This dynamic role is ideal for an experienced IT professional who thrives in server and cloud-based infrastructure environments. Your expertise in managing hybrid infrastructures, administering Office 365, and implementing server virtualization technologies will be vital for securing operations and enabling organizational success.</p><p><br></p><p>You will be directly responsible for administering Active Directory, designing and managing internal and customer-facing server environments, enhancing cybersecurity measures, and supporting cloud-based tools like Office 365 and virtualization technologies. The ideal candidate will demonstrate autonomy, adaptability, and strong collaboration skills while driving IT infrastructure management and security compliance standards.</p><p>This position offers opportunities to expand proficiency in system architecture, compliance standards such as NIST 800-171 and CMMC, and cutting-edge IT infrastructure solutions.</p><p><br></p><p>Apply today for immediate consideration!</p>
<p><strong>Essential Functions:</strong></p><ul><li>Act as a strategic leader in developing the BU's five-year strategic plan, annual budget, financial forecast, and modeling tools.</li><li>Monitor key performance indicators (KPIs) related to revenue, cost of goods sold (e.g., FOB costs, freight, duties), expenses, inventory, and capital expenditures for North America legal entities and sales to the North America market.</li><li>Prepare detailed monthly financial management reports, including actuals, variance analyses, and insights to guide BU leadership in decision-making.</li><li>Present financial performance and variance analyses to BU leadership during monthly reviews and recommend actionable strategies aligned with organizational goals.</li><li>Initiate improvements to streamline, standardize, and enhance current processes and data/information integration.</li><li>Collect, analyze, and reconcile financial data from various systems, providing accurate reports for decision-making, including variance analysis (e.g., Actual vs. Budget), profit walks, and price-volume analyses.</li><li>Support ad hoc strategic and operational projects across Corporate and BU cost centers as required.</li><li>Play a critical role in implementing Jedox projects and connecting data with the Group.</li><li>Collaborate with the Business Intelligence team to develop automated reports and dashboards using BI tools (Power BI, Tableau, Pyramid) and advanced Excel functions (e.g., xLookup, Power Query, VBA).</li><li>Assist with North America's integrated five-year strategic plan, budget, and performance evaluations.</li><li>Partner with the Director to support monthly group and senior management reviews.</li><li>Support FP& A team responsibilities, including ad hoc requests and potential within-team role rotations.</li></ul><p><strong>Travel Requirements:</strong></p><ul><li>National and international travel may occasionally be required for business needs - 20%.</li></ul><p><strong>Skills and Qualifications:</strong></p><ul><li>Advanced Microsoft Excel and PowerPoint skills.</li><li>Strong verbal and written communication, including effective presentation abilities.</li><li>Meticulous attention to detail, ensuring timely, accurate, and consistent output.</li><li>Exceptional time management, prioritization, and multitasking in tight deadlines.</li><li>Demonstrated ownership and a proactive, self-starter work ethic.</li><li>Logical reasoning and problem-solving aptitude.</li><li>Proficient with BI tools like Power BI, Tableau, and Pyramid.</li><li>Ability to handle sensitive and confidential matters professionally.</li><li>Capacity to collaborate constructively with cross-departmental teams.</li><li>Familiarity with systems like Microsoft Navision, SAP, Jedox, Hyperion Financial Management (HFM), or IBM TM1 is a plus.</li><li>Fluency in Mandarin is a plus.</li></ul><p><strong>Required Education and Experience:</strong></p><ul><li>Bachelor's degree in Accounting, Finance, Statistics, Mathematics, or a related field.</li><li>CPA designation is preferred but not mandatory.</li><li>At least 5+ years of progressive experience in financial analysis.</li><li>Experience presenting to senior management is desirable.</li><li>Proficient in BI and ERP systems, particularly Power BI.</li></ul><p><br></p>
We are looking for a skilled Business Analyst to join our team in Jacksonville, Florida. This long-term contract position offers the opportunity to contribute to critical projects within the retail industry, focusing on accounting processes and system testing. The ideal candidate will bring a blend of analytical expertise and a solid accounting background to support our ongoing initiatives.<br><br>Responsibilities:<br>• Collaborate with the royalty accounting team to support system implementation efforts.<br>• Conduct detailed testing processes to ensure accuracy and reliability of financial systems.<br>• Analyze and validate calculations to ensure outputs align with business requirements.<br>• Aggregate and consolidate data from multiple sources into a unified platform.<br>• Document processes and results, providing clear and concise reports.<br>• Identify gaps and propose solutions to improve accounting workflows.<br>• Utilize Oracle Fusion and Alliant systems for efficient financial data management.<br>• Perform user acceptance testing (UAT) to validate system functionality.<br>• Apply knowledge of debits and credits to enhance financial reporting accuracy.<br>• Work closely with cross-functional teams to support parallel testing and go-live phases.
We are looking for an experienced Business Analyst to join our team in Fort Washington, Pennsylvania. This role involves serving as a critical link between business stakeholders and IT teams to ensure seamless communication and effective solutions. As part of a long-term contract, you will analyze business processes, gather requirements, and contribute to the design and implementation of systems that enhance organizational efficiency.<br><br>Responsibilities:<br>• Act as a liaison between business units and IT teams, ensuring clear communication and alignment on project goals.<br>• Facilitate requirements gathering sessions to identify system needs and propose effective solutions.<br>• Create detailed project documentation, including business requirements, functional designs, and user stories.<br>• Collaborate with developers and QA teams to support the design, development, and testing of system enhancements.<br>• Analyze current business processes and recommend improvements or new system functionalities.<br>• Assist in sprint planning within an agile framework, including the creation of acceptance criteria and testing support.<br>• Coordinate project tasks and ensure timely completion to meet deadlines.<br>• Conduct user experience analysis to identify areas for system optimization and improved functionality.<br>• Provide ongoing support for software implementation and enhancement initiatives.<br>• Manage small project teams and contribute to the overall project success.
<p> Job Description: </p><p>We are seeking a highly skilled highly motivated team-oriented and customer-focused Senior Business Analyst to join our team for a large-scale enterprise-wide modernization project. The successful candidate will play a critical role in analyzing business processes identifying requirements and ensuring the successful integration of a new SaaS-based system with various other systems and applications. </p><p><br></p><p>This is a long-term contract opportunity based in Southern California and will be onsite 4 days per week.</p><p><br></p><p> Daily Tasks Performed: </p><p> Key Responsibilities: </p><p> - Collaborate with cross-functional teams and vendors to gather and document business requirements. </p><p> - Analyze and map current business processes and workflows. </p><p> - Develop detailed business and functional requirements documents. </p><p> - Facilitate workshops and meetings to elicit requirements and validate solutions. </p><p> - Work closely with all teams e.g. Business IT vendors infrastructure and reporting and analytics teams to ensure technical solutions align with business needs. </p><p> - Assist in the development of test plans and participate in testing activities. </p><p> - Provide ongoing support and training to business users. </p><p> - Ensure compliance with industry standards and best practices. </p><p> - Help with prioritizing requirements to determine the scope of the project. </p><p> - Help with refining and solidifying the business case. </p><p> - Help with assessing risks and solidifying business benefits. </p><p><br></p><p><br></p><p><br></p>
<p><strong>Job Title: Business Analyst – Configuration Management </strong></p><p> <strong>Location:</strong> Remote (Must Work PST Hours)</p><p> <strong>Contract Role:</strong> 6 Months</p><p> <strong>Employment Type:</strong> Contract</p><p><strong>Overview:</strong></p><p> We are seeking a detail-oriented and collaborative <strong>Business Analyst</strong> to support Configuration Management initiatives. This role is focused on the seamless, rapid, and global implementation of components, BOMs (Bill of Materials), documents, and other product data that align with business strategies and supply chain requirements.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Create and manage product BOMs and process change orders using a Product Lifecycle Management (PLM) system.</li><li>Ensure timely part setup, BOM releases, and changes to support New Product Introduction (NPI) and ongoing operations.</li><li>Collaborate cross-functionally to understand requirements and develop functional designs and configurations.</li><li>Participate in continuous improvement efforts focused on systems, reporting, and data analysis.</li><li>Support the creation of data center physical space parts within the PLM system.</li></ul><p><br></p>
<p>Business Functional Analyst</p><p><br></p><p>A company of ours is looking for a Business Functional Analyst to support compliance initiatives and system functions. This role focuses on analyzing outputs related to HR vendor contracts and Workday interfaces, identifying PII, and ensuring alignment with data retention policies. The position also involves cross-team collaboration, incident management, change control, and supporting IT processes to maintain secure and compliant systems. Candidates must be willing to work East Coast hours.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Analyze system outputs for PII and assess compliance with data retention policies.</li><li>Track findings, prepare documentation, and facilitate vendor/HR meetings.</li><li>Partner with IT to revise, test, and deploy updated interfaces.</li><li>Support incident management, troubleshooting, and change control activities.</li><li>Document remediation efforts, monitor processing, and assist with disaster recovery testing.</li></ul><p><br></p>
<p>We are looking for an experienced Architecture and Discovery Analyst to join our team in Rolling Meadows, Illinois. In this role, you will play a key part in analyzing systems and defining business requirements, ensuring the seamless integration and functionality of our technology solutions. This is a long-term contract position offering an opportunity to collaborate on impactful projects and drive innovation.</p><p><br></p><p>Responsibilities:</p><p>• Conduct in-depth analysis of systems and processes to identify areas for improvement and optimization.</p><p>• Collaborate with stakeholders to gather and document business requirements, ensuring alignment with organizational goals.</p><p>• Manage and maintain Active Directory structures, providing support and troubleshooting as needed.</p><p>• Utilize Microsoft SQL Server to develop and analyze data solutions that meet business needs.</p><p>• Perform system analysis to evaluate performance, reliability, and scalability of existing and proposed solutions.</p><p>• Create detailed Business Requirement Documents (BRDs) to support the development and implementation of projects.</p><p>• Work with IBM technologies to enhance system capabilities and ensure compatibility with existing infrastructure.</p><p>• Provide recommendations for architectural improvements based on discovery and analysis.</p><p>• Support cross-functional teams in implementing technology solutions effectively.</p><p>• Stay updated on industry trends and emerging technologies to enhance system operations.</p>
We are looking for a skilled Business Analyst to join our team in Atlanta, Georgia. In this Contract-to-Permanent role, you will focus on improving last-mile delivery operations by bridging the gap between business needs and technical solutions. This position is ideal for someone who excels in agile environments and takes ownership of initiatives with a proactive mindset.<br><br>Responsibilities:<br>• Collaborate closely with business stakeholders to gather and analyze operational requirements.<br>• Develop roadmaps, user stories, and testing plans to support project objectives.<br>• Identify opportunities for process enhancements and propose actionable solutions.<br>• Document detailed requirements and oversee product development using tools such as Samsara and DispatchTrack.<br>• Manage the full lifecycle of business analysis, from initial discovery to final delivery.<br>• Serve as a communication bridge between technical teams and non-technical stakeholders.<br>• Facilitate executive meetings and provide clear updates on project progress.<br>• Conduct gap analyses to identify areas for improvement in delivery and logistics systems.<br>• Support agile project workflows and ensure alignment with business goals.
<p><em>The salary range for this position is $95,000-$115,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Senior Financial Analyst. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p><strong>Job Description</strong></p><ul><li>Prepare and deliver monthly financial reporting packages for assigned entities</li><li>Maintain, review, and analyze all general ledger accounts</li><li>Perform overall income statement and balance sheet analysis</li><li>Oversee the accounting and operations for multiple private investment vehicles</li><li>Assist with accounting and operations of private equity real estate funds</li><li>Support the team in all investment fund accounting</li><li>Analyze processes for improvement</li><li>Recommend and implement process changes where appropriate</li><li>Prepare analyses to support annual financial statement audits and the preparation of tax returns</li></ul><p> </p>
We are looking for a driven and detail-oriented Business Analyst I to join our team in Allentown, Pennsylvania. In this long-term contract position, you will play a pivotal role in bridging the gap between business stakeholders and technical teams while contributing to various IT and AI initiatives. This opportunity is ideal for individuals passionate about technology, agile methodologies, and project management.<br><br>Responsibilities:<br>• Participate in meetings with data scientists, product owners, and stakeholders to ensure alignment on AI and IT projects.<br>• Maintain Azure DevOps boards, ensuring project tickets accurately reflect progress and updates.<br>• Organize and facilitate meetings, including scheduling, preparing agendas, and capturing detailed notes with action items, risks, and blockers.<br>• Develop presentations and documentation tailored for both technical and non-technical audiences.<br>• Translate business needs into actionable requirements and clear documentation.<br>• Collaborate with cross-functional teams to gather and prioritize requirements, support sprint planning, and retrospectives.<br>• Assist in daily stand-ups, sprint planning sessions, and other Agile ceremonies.<br>• Track project timelines and deliverables, proactively identifying and addressing potential risks.<br>• Contribute to team and organizational process improvements to enhance efficiency and outcomes.
<p>We are looking 10-15 Data Analysts to join our team on a contract basis in Blue Ash, Ohio. This role focuses on supporting a key data enhancement initiative by ensuring the accuracy, completeness, and validation of critical data inputs. The ideal candidate will collaborate across teams, maintain high standards of documentation, and help facilitate seamless data governance processes. This role is onsite, 5 days a week at the Protiviti Americas Delivery Center. This project will last approximately 6 months in duration.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough reviews of client records to identify gaps or missing data inputs.</p><p>• Update and maintain the custodian system by accurately populating missing data fields.</p><p>• Perform detailed QA/QC checks to validate data inputs from sourcing documentation or systems.</p><p>• Track and monitor the progress of data validation and capture processes, ensuring timely completion.</p><p>• Collaborate with multiple internal teams to streamline data enhancement workflows.</p><p>• Maintain detailed and accurate documentation throughout all stages of the data lifecycle.</p><p>• Support additional ad hoc projects as assigned to meet organizational goals.</p>
We are looking for a Senior Business Analyst with expertise in risk management and derivatives to join our team in West Des Moines, Iowa. In this long-term contract role, you will collaborate with cross-functional teams to enhance and maintain system capabilities that support derivatives processes. This position offers a unique opportunity to drive system improvements while building subject-matter expertise in derivatives and related operations.<br><br>Responsibilities:<br>• Collaborate with technology teams using Agile methodologies to design and implement new or enhanced system functionalities.<br>• Analyze and document business requirements, process flows, and data interactions to ensure system efficiency.<br>• Manage and maintain the system backlog, ensuring features are well-documented and prioritized effectively.<br>• Plan and coordinate system development efforts, resolving roadblocks to achieve sprint and release objectives.<br>• Act as a liaison between business stakeholders and IT teams to oversee system maintenance and support activities.<br>• Monitor system performance regularly and identify opportunities for continuous improvement.<br>• Coordinate business processes related to derivatives, including portfolio onboarding, administration, and data management.<br>• Develop in-depth knowledge of derivatives systems and processes to support pre- and post-execution activities.<br>• Provide expertise to ensure seamless integration of systems and data across investment, risk, finance, and actuarial functions.
We are looking for an experienced IT Service Delivery Manager to lead and enhance the delivery of user-centered IT support within a dynamic healthcare environment. Based in Oakland, California, this role focuses on optimizing IT services to ensure accessibility, efficiency, and alignment with organizational needs. The ideal candidate will bring strategic vision, leadership expertise, and a strong commitment to operational excellence.<br><br>Responsibilities:<br>• Drive initiatives to improve the overall user experience by embedding proactive support and usability principles into IT service delivery.<br>• Lead and mentor a team of IT support analysts and system specialists, fostering collaboration and encouraging growth.<br>• Develop and implement strategies to optimize IT support processes, tools, and response models.<br>• Oversee the resolution of technical issues, identifying trends and systemic causes to enhance service performance.<br>• Manage the creation and delivery of end-user training programs and self-service resources to improve technology adoption.<br>• Monitor and analyze service performance metrics, including SLAs, user satisfaction, and operational effectiveness, to identify improvement opportunities.<br>• Collaborate with cross-functional teams to ensure IT services align with organizational goals and operational needs.<br>• Ensure timely and clear communication regarding system outages, updates, and changes to minimize business disruption.<br>• Maintain relationships with external vendors, ensuring service quality and alignment with company expectations.<br>• Represent end-user perspectives in enterprise IT projects, supporting change management and post-deployment evaluations.
We are looking for a skilled Business Analyst to join our team in Riviera Beach, Florida. This is a long-term contract position within the transport industry, offering an exciting opportunity to bridge technical and functional teams. The role requires expertise in gathering requirements, documenting processes, and supporting system implementations for marine insurance and cargo workflows.<br><br>Responsibilities:<br>• Collaborate closely with business stakeholders and technical teams to ensure smooth communication and understanding of requirements.<br>• Conduct thorough requirements gathering sessions with functional users and translate findings into detailed documentation for development purposes.<br>• Develop and maintain documentation of current and future business processes, including user procedures.<br>• Provide training and ongoing support to end users throughout the lifecycle of system implementation projects.<br>• Assist in the implementation of the Seven Seas information system, focusing on cargo and marine insurance workflows.<br>• Support financial system integrations, including Oracle PeopleSoft applications, as needed.<br>• Act as the primary liaison between functional business teams and technical developers to facilitate project success.<br>• Participate in change request management and continuous improvement initiatives to enhance business operations.<br>• Perform gap analysis to identify areas for process optimization and system enhancements.
<p>Job title: Senior Business Analyst,</p><p><br></p><p>Hybrid 3 days onsite in the Marietta area!</p><p><br></p><p>Robert Half is actively searching for a Senior Business Analyst to play a key role in enhancing customer satisfaction, driving adoption, and optimizing business processes for our clients.</p><p><br></p><p>As a Senior Business Analyst, you will be the bridge between our clients and internal teams, ensuring our Policy Administration System meets business needs and regulatory requirements. Reporting to the VP of Customer Success, you will work closely with clients, customer success managers, product teams, and delivery teams to drive implementations, improve user experience, and support business growth.</p><p>In this role, you will act as a trusted advisor to clients, providing best practices and recommendations to maximize the value of the company’s solutions.</p><p><br></p><p><br></p><p><br></p>
<p><strong>📊 Senior Financial Analyst – Long Beach, CA | Manufacturing</strong></p><p>Join a growing <strong>manufacturing company</strong> in Long Beach as a <strong>Senior Financial Analyst</strong> and play a key role in driving profitability, improving operations, and influencing strategic decisions.</p><p><strong>What You'll Do:</strong></p><ul><li>Analyze performance across product lines, capital projects, and operations</li><li>Provide site-level insights on sales, labor, and efficiency metrics</li><li>Build forecasts, budgets, and financial models</li><li>Partner with teams across operations, accounting, and leadership</li><li>Present key financial trends and recommendations to senior management</li></ul><p><strong>What You Bring:</strong></p><ul><li>Strong analytical and modeling skills</li><li>Experience in manufacturing or related industries</li><li>Ability to turn data into actionable business insights</li></ul><p><strong>Why Join Us?</strong></p><p>Competitive pay, full benefits, and a chance to impact real results in a fast-paced environment.</p><p>W<strong>Apply today and help shape the financial future of a leading manufacturer.</strong></p><p> For confidential consideration, please email your Robert Half recruiter. If you're not currently working with anyone at Robert Half, please click "Apply" or call 562-800-3963 and ask for David Bizub. Please reference job order number 00460-0013216937 email resume to [email protected]</p>
