<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p>Robert Half has partnered with a thriving manufacturer on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, applying daily payments, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>How you will make an impact</p><p>· Review and assess customer credit applications, financial statements, and payment history to establish appropriate credit limits </p><p>· Monitor accounts receivable aging and proactively follow up on past-due balances </p><p>· Perform collections activities via phone, email, and written correspondence </p><p>· Investigate and resolve billing discrepancies, short payments, and disputes </p><p>· Maintain accurate and up-to-date customer credit files and account records </p><p>· Collaborate with sales, customer service, and accounting teams to address account issues </p><p>· Recommend accounts for credit holds or escalation based on risk assessment </p><p>· Prepare and analyze reports related to credit exposure, delinquency trends, and collections performance </p><p>· Support month-end close activities, including reconciliation of A/R accounts </p><p>· Ensure compliance with company policies and applicable regulations</p>
<p>A growing, business-facing organization in the Morristown area is seeking a Credit & Collections Specialist to support its AR operations. This role focuses on managing customer accounts, driving timely collections, and maintaining strong relationships while ensuring accurate credit assessments and minimizing risk exposure.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage a portfolio of customer accounts, monitoring aging and proactively following up on outstanding balances</li><li>Conduct collection efforts via phone and email while maintaining a professional, customer-focused approach</li><li>Review and evaluate credit applications, establish credit limits, and monitor risk exposure</li><li>Research and resolve billing discrepancies, short payments, and unapplied cash</li><li>Partner with sales and internal teams to address account issues and improve collection timelines</li><li>Maintain accurate account records, notes, and documentation within the system</li><li>Prepare aging reports and provide regular updates on collection status and risk accounts</li><li>Support month-end close by reconciling AR balances and ensuring proper account treatment</li></ul><p><br></p>
We are looking for a detail-oriented Medical Records Clerk to support healthcare documentation activities in Margate, Florida. This Contract position is ideal for someone who can manage patient records with accuracy, protect confidential information, and keep filing systems organized across both paper and electronic formats. The role plays an important part in helping the office respond efficiently to authorized record requests, billing-related inquiries, and daily administrative needs.<br><br>Responsibilities:<br>• Maintain patient charts and medical documentation in accordance with organizational standards and recordkeeping practices.<br>• Organize, file, and retrieve records across physical and electronic systems so information is accessible when needed.<br>• Process incoming and outgoing chart materials while verifying completeness, accuracy, and proper classification.<br>• Fulfill authorized requests for medical information and ensure releases are handled in line with privacy and compliance requirements.<br>• Coordinate the storage and movement of records between on-site files, off-site archives, and external service providers.<br>• Support billing and administrative teams by providing documentation needed for information requests and follow-up activities.<br>• Perform routine quality reviews to identify discrepancies, correct filing issues, and maintain reliable data integrity.<br>• Monitor recordkeeping equipment and office tools, reporting issues or arranging support to avoid workflow interruptions.<br>• Contribute to daily departmental operations by meeting deadlines, handling sensitive information responsibly, and collaborating on shared projects.
<p>We are looking for a meticulous and organized Medical Records Clerk to join our team in Eden Prairie, Minnesota. In this long-term contract position, you will play a key role in managing patient medical records to ensure accuracy and compliance with regulations. This is an excellent opportunity for an individual with strong attention to detail and experience in electronic medical record systems.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and update patient medical records with precision and accuracy.</p><p>• Ensure compliance with healthcare regulations and organizational standards in record management.</p><p>• Utilize electronic medical record systems, including Allscripts and Cerner, to manage and retrieve data.</p><p>• Collaborate with healthcare staff to provide timely access to patient information.</p><p>• Protect the confidentiality of patient records by adhering to strict privacy policies.</p><p>• Perform regular audits to verify the completeness and accuracy of records.</p><p>• Assist in transitioning paper records to electronic systems, where applicable.</p><p>• Respond to record requests from authorized personnel promptly and efficiently.</p><p>• Troubleshoot system-related issues to ensure seamless access to medical records.</p>
<p>A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service, with the potential for extension based on organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Manage high volumes of inbound calls from the public, providing accurate information and support.</p><p>• Follow established scripts and protocols to ensure consistent communication.</p><p>• Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.</p><p>• Ask clarifying questions to understand caller needs and minimize errors.</p><p>• Direct callers to the appropriate departments or resources based on their concerns.</p><p>• Accurately document call details and interactions in the system.</p><p>• Protect caller confidentiality and adhere to organizational policies.</p><p>• Escalate complex or urgent issues in accordance with provided guidelines.</p><p>• Work collaboratively with team members to ensure smooth operations.</p>
<p>We are offering a long-term contract-to-hire employment opportunity for a Medical Customer Service Representative in Roanoke, Virginia. This Medical Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Medical Customer Service Representative today!</p><p><br></p><p>Responsibilities:</p><ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul>
<p>We are offering a long-term contract-to-hire employment opportunity for a Medical Customer Service Representative in Lewes, DE. This Medical Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Medical Customer Service Representative today!</p><p><br></p><p>Responsibilities:</p><ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status</li></ul>
<p>We are offering a long-term contract-to-hire employment opportunity for a Medical Customer Service Representative in Lewiston and Bangor, ME. This Medical Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Medical Customer Service Representative today!</p><p><br></p><p>Responsibilities:</p><ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul><p><br></p>
<p>We are seeking an Invoicing Specialist to manage accurate, timely billing for a high‑volume environment. This role focuses on invoice creation, verification, and reconciliation while working closely with internal teams to resolve discrepancies and support strong revenue processes.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Prepare, review, and issue customer invoices in accordance with contract terms and billing schedules</li><li>Verify pricing, quantities, tax, and supporting documentation prior to invoice release</li><li>Resolve invoice discrepancies, short pays, and billing adjustments</li><li>Apply payments and maintain accurate billing and customer account records</li><li>Respond to internal and external inquiries related to invoicing and billing status</li><li>Maintain clear, audit‑ready documentation and support month‑end close activities</li><li>Collaborate with sales, operations, and accounting to ensure billing accuracy and process consistency</li></ul><p><br></p>
We are looking for a skilled Medical Collections Specialist to join our team in Sacramento, California. This Contract to potential permanent position offers the opportunity to work in an engaging and fast-paced environment where attention to detail and strong communication skills are essential. The role focuses on managing medical claims, resolving discrepancies, and ensuring timely reimbursements, with the possibility of long-term placement based on performance.<br><br>Responsibilities:<br>• Review and interpret contracts to identify allowed amounts and ensure proper claim adjudication.<br>• Analyze Explanation of Benefits (EOBs) to verify payment accuracy and patient liability.<br>• Communicate effectively with insurance companies to dispute denied or underpaid claims, ensuring resolution.<br>• Provide clear explanations to patients regarding their balances, claim outcomes, and financial responsibilities.<br>• Draft compelling appeals to challenge claim denials and secure appropriate reimbursements.<br>• Maintain a thorough understanding of various insurance products, including Medicare Advantage plans.<br>• Manage high-volume workloads efficiently while maintaining accuracy and meeting production goals.<br>• Collaborate with team members to handle complex claims and develop effective solutions.<br>• Utilize analytical skills to make informed decisions on resolving claims and account discrepancies.<br>• Ensure consistent and timely follow-up on accounts to achieve and exceed recovery targets.
<p>A respected hospital in the San Fernando Valley is seeking an experienced and results-driven Hospital Medical Collections Specialist to join its revenue cycle team. This role is ideal for a motivated professional with a strong background in hospital collections, payer follow-up, and denial resolution. The ideal candidate will play a key role in accelerating reimbursements, reducing aging accounts receivable, and ensuring accurate resolution of inpatient and outpatient claims across a variety of payer sources.</p><p>The hospital is open to candidates with 2+ years of medical collections experience, particularly within an acute care or hospital setting.</p><p>Key Responsibilities</p><ul><li>Perform comprehensive follow-up on outstanding hospital accounts to secure accurate and timely reimbursement from insurance carriers and third-party payers</li><li>Review inpatient and outpatient claims to identify billing issues, denials, payment delays, and underpayments, and take proactive steps toward resolution</li><li>Manage collection efforts across multiple payer types, including Medicare Managed Care, Medi-Cal Managed Care, commercial insurance plans, HMOs, and PPOs</li><li>Prepare and submit appeals, reconsiderations, and supporting documentation for denied or improperly processed claims</li><li>Research and resolve account discrepancies by reviewing billing records, remittance advice, payer correspondence, and claim history</li><li>Collaborate with billing, coding, admissions, and clinical departments to correct claim issues and improve reimbursement outcomes</li><li>Maintain accurate and detailed documentation of collection activity, payer communications, and account status updates</li><li>Monitor assigned accounts to reduce aging AR and improve overall collection performance</li><li>Support departmental goals related to cash collections, denial management, and revenue cycle efficiency</li></ul><p><br></p>
<p>A hospital in Los Angeles is seeking a Medicare Managed Care Medical Collections Specialist to support its revenue cycle team. The Medicare Managed Care Medical Collections Specialist is responsible for follow-up on unpaid claims, insurance appeals, denial resolution, and insurance accounts receivable activities to help maximize reimbursement and reduce aging balances. </p><p><br></p><p>Key Responsibilities:</p><ul><li>Call insurance companies, payers, and/or patients to secure payment on unpaid claims. </li><li>Perform timely follow-up on outstanding insurance accounts receivable to ensure appropriate reimbursement. </li><li>Manage and prioritize daily workload to maximize collection efforts and minimize delays in payment resolution. </li><li>Submit and track insurance appeals related to denied or underpaid claims. Based on general knowledge.</li><li>Review denials, determine root cause, and take corrective action to support claim resolution. </li><li>Gather and provide required documentation to payers to support payment or appeal requests. </li><li>Work closely with internal departments to resolve billing discrepancies and improve claim turnaround times. </li><li>Maintain accurate account notes and update billing systems with collection and follow-up activity. </li><li>Monitor unpaid claims to ensure timely escalation and resolution. </li></ul><p>Qualifications:</p><ul><li>Previous experience in medical collections, insurance follow-up, or healthcare accounts receivable required. </li><li>Experience with Medicare managed care collections in a hospital or healthcare setting preferred. </li><li>Strong knowledge of insurance appeals, denial management, and insurance AR follow-up. </li><li>Familiarity with medical billing processes, payer guidelines, and reimbursement practices. </li><li>Strong communication, negotiation, and problem-solving skills. </li><li>Ability to organize and prioritize a high-volume workload in a fast-paced environment. </li><li>Proficiency with hospital billing systems and electronic medical or revenue cycle platforms preferred. </li></ul>
<p>Dynamic New York City organization is currently seeking a Chargebacks Specialist to join their team in New York, New York. In this role, you will oversee accounts receivable processes, manage chargebacks, and ensure accurate tracking of deductions. This position offers a dynamic work environment and the opportunity to lead a small team while contributing to the efficiency of our financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide a small team responsible for account reconciliations and chargeback management.</p><p>• Monitor chargebacks and deductions across major retail accounts such as Costco, Walmart, and JC Penney.</p><p>• Utilize BlueCherry ERP to streamline accounts receivable tasks and ensure data accuracy.</p><p>• Manage account portals to track and resolve chargebacks efficiently.</p><p>• Ensure compliance with factoring agreements and identify non-factored accounts.</p><p>• Maintain precise financial records and reporting for chargebacks and deductions.</p>
We are looking for a Medical Insurance Claims Specialist to join a healthcare team in Vancouver, Washington. This Contract position is fully onsite and focuses on confirming insurance details before services are provided so billing can be processed accurately and efficiently. The ideal candidate brings strong attention to detail, a solid understanding of coverage verification, and the ability to communicate clearly with patients, providers, and insurance representatives.<br><br>Responsibilities:<br>• Review scheduled visits and procedures to confirm active insurance coverage, plan benefits, and patient eligibility before care is delivered.<br>• Secure required prior authorizations and referrals by working directly with insurance carriers and provider offices.<br>• Enter, verify, and maintain accurate insurance and benefits information within the patient management system.<br>• Explain coverage details, expected out-of-pocket expenses, and financial obligations to patients in a clear and thorough manner.<br>• Investigate authorization issues, correct discrepancies, and follow through on missing or denied requests to support clean claim submission.<br>• Partner with billing and clinical teams to help ensure claims are supported by accurate insurance documentation and timely verification.<br>• Follow established healthcare regulations and organizational standards when handling patient information and insurance records.
<p><br></p><p>Robert Half is currently seeking a bilingual (English/Spanish) Medical Receptionist to support a busy healthcare office. Candidates must have prior medical office experience. This role is ideal for someone who enjoys working in a patient-facing environment, is highly organized, and can manage front desk responsibilities with professionalism and care.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet and check in patients in a friendly and professional manner</li><li>Answer phones, schedule appointments, and manage patient inquiries</li><li>Verify patient information, insurance, and maintain accurate records</li><li>Handle patient intake forms and ensure all documentation is complete</li><li>Coordinate with medical staff to ensure smooth daily operations</li><li>Manage front desk workflow, including filing, scanning, and data entry</li><li>Maintain confidentiality of patient information (HIPAA compliance) </li></ul><p><br></p>
We are looking for a detail-oriented Debit Card Specialist to join our team in Midland, Texas. In this role, you will manage the daily operations of debit card services, providing exceptional support to customers and staff. As this is a Contract to permanent position, it offers the opportunity to transition into a long-term role while contributing to a dynamic banking environment.<br><br>Responsibilities:<br>• Assist customers and staff with inquiries related to debit card services, ensuring prompt and accurate resolution.<br>• Process applications for new debit cards, replacements, and updates while maintaining attention to detail.<br>• Handle card activation, deactivation, and troubleshooting to support seamless cardholder experiences.<br>• Monitor and address potential fraud activity to safeguard cardholder accounts and ensure transaction security.<br>• Maintain accurate records of cardholder activity and departmental operations.<br>• Provide technical support for debit card systems and services, ensuring optimal functionality.<br>• Collaborate with internal teams to enhance service delivery and streamline processes.<br>• Ensure compliance with banking policies and security protocols related to debit card operations.<br>• Respond to inbound and outbound calls professionally, addressing customer needs effectively.<br>• Stay informed on industry best practices and updates to enhance operational efficiency.
<p>In this role, your accuracy directly impacts healthcare operations and financial processing. As part of a secure, high-volume data entry team, you’ll work with billing records and EOBs to ensure critical information is entered, validated, and audit-ready. This is a strong fit for someone who is detail-driven, dependable, and comfortable working under strict compliance standards.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Accurately enter and verify healthcare data, including billing information and Explanation of Benefits (EOBs)</li><li>Review and correct OCR-scanned documents to ensure data integrity</li><li>Audit records for accuracy while meeting daily production and quality targets</li><li>Maintain strict adherence to HIPAA and data security protocols</li><li>Identify and escalate discrepancies or data issues as needed</li></ul>
<p>A Hospital in the San Fernando Valley are looking for an experienced Hospital Medical Collections Specialist. The Hospital Medical Collections Specialist ideal for someone with a strong background in medical revenue cycle activities and a solid understanding of payer follow-up across government and commercial plans. The Hospital Medical Collections Specialist will help drive timely reimbursement by resolving outstanding accounts, addressing denials, and working through appeals for both inpatient and outpatient hospital claims. The hospital is open to candidates with at least 2 years of experience. </p><p><br></p><p>Responsibilities:</p><p>• Pursue payment on outstanding hospital accounts by conducting thorough follow-up with insurance carriers and other payers to secure accurate and timely reimbursement.</p><p>• Review inpatient and outpatient claims to identify billing issues, payment delays, denials, and underpayments, then take appropriate action to move accounts toward resolution.</p><p>• Manage collection activity across a range of payer types, including Medicare managed care, Medi-Cal managed care, commercial plans, and HMO or PPO coverage.</p><p>• Prepare and submit appeals, reconsiderations, and supporting documentation to challenge denied or incorrectly processed claims.</p><p>• Investigate account discrepancies by analyzing billing records, payer responses, and remittance details to determine the next steps for resolution.</p><p>• Coordinate with internal teams to correct claim information, resolve documentation gaps, and improve the collection of hospital receivables.</p><p>• Maintain detailed account notes and status updates to ensure clear documentation of collection efforts and payer communications.</p>
<p>We are looking for a Medical Customer Service Rep to support home-based care coordination for patients managing chronic conditions. This Contract position is based in San Francisco, California, and focuses on delivering responsive service through phone, ticketing, and scheduling support in a fast-moving healthcare environment. The person in this role will help organize patient visit logistics, maintain accurate documentation, and work closely with pharmacies, nurses, and internal teams to keep operations running smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate in-home nursing visit schedules using internal systems and external tools to ensure timely patient care.</p><p>• Respond to a steady volume of inbound calls from patients, pharmacy partners, and nursing staff with professionalism and urgency.</p><p>• Monitor and resolve service requests in Zendesk while keeping records accurate, complete, and up to date.</p><p>• Confirm upcoming appointments and adjust visit details as needed to support daily care delivery.</p><p>• Gather, review, and upload required documentation to maintain compliance and support continuity of service.</p><p>• Manage competing priorities efficiently in a high-volume setting while meeting established turnaround expectations.</p><p>• Partner with cross-functional teams to share observations, address workflow challenges, and improve service quality.</p><p>• Build productive working relationships with specialty pharmacies and nursing partners to support coordinated care.</p><p>• Identify opportunities to streamline administrative processes and contribute ideas that enhance operational performance.</p><p><br></p>
<p>We are seeking a reliable and professional Contract Medical Receptionist to support a busy medical office or healthcare facility. This role is responsible for front-desk operations, patient intake, and administrative support to ensure a smooth and positive patient experience. The ideal candidate is customer-focused, detail-oriented, and comfortable working in a fast-paced healthcare environment.</p>
<p>We are looking for a Medical Receptionist to support a busy healthcare office in Vestal, NY. This long-term contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while managing front-desk operations with accuracy and care. In this role, you will coordinate scheduling, assist with insurance-related questions, and help keep daily administrative processes running smoothly. The right candidate brings strong communication skills, attention to detail, and a service-focused approach to patient care.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate incoming and outgoing patient calls, arrange appointments, and respond to questions related to upcoming visits and general billing matters.</p><p>• Confirm insurance details and prepare required documentation so patients are ready for service and products are processed without delay.</p><p>• Maintain patient records and account information with discretion while following privacy standards and healthcare regulations.</p><p>• Manage appointment reminder and confirmation activities to improve attendance and provide timely, courteous communication before each visit.</p><p>• Review service fees, coverage information, and available payment arrangements with patients, and organize additional visits when follow-up care is needed.</p><p>• Support office performance goals by contributing to quality-focused processes and encouraging patient referrals as part of the practice’s wellness outreach.</p><p>• Collaborate closely with staff members to promote a respectful, detail-focused environment for both patients and colleagues.</p><p>• Build productive relationships with outside providers and vendors, assist with supply and product tracking, and help monitor inventory levels.</p><p>• Take part in ongoing learning opportunities, including scheduled calls and training sessions, to stay current on office procedures and best practices.</p>
<p>Are you a caring and compassionate individual who enjoys helping others? Robert Half is looking for dynamic Medical Receptionists with healthcare specific experience to assist our clients in the area. These important care positions frequently become available and we’re looking for vibrant individuals to grow our talent pool. The ideal Medical Receptionist will have experience working in a community health center and have medical insurance knowledge. The Medical Receptionist will enter and review referrals and prior authorization requests, including researching and obtaining additional information as necessary or returning to sender, per standard policies and procedures. The Patient Access Specialist will also review claims for appropriate billing and correct payment, identify and route claims for advanced or clinical review, and assist in providing coordinated care. </p>
<p>We are looking for a Medical Receptionist to support daily front-desk operations for a healthcare organization near Hackensack, New Jersey. This Contract to permanent opportunity is ideal for someone who creates a welcoming patient experience while keeping scheduling and registration activities organized and accurate. The person in this role will serve as an important first point of contact for patients and visitors, helping the office run smoothly through attentive communication and dependable administrative support.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients, visitors, and clients with a courteous and attentive approach while guiding them to the appropriate staff member or department.</p><p>• Manage front-desk check-in activities and gather required information to ensure each visit begins efficiently.</p><p>• Help patients complete intake, registration, and insurance-related paperwork with accuracy and attention to detail.</p><p>• Answer incoming phone calls, respond to routine questions, and route calls to the correct team members when further assistance is needed.</p><p>• Schedule appointments and confirm key details such as updated contact information, registration changes, or new patient status.</p><p>• Explain what documents or information patients should bring to their visit so they are prepared at the time of arrival.</p><p>• Maintain organized patient-facing administrative processes that support smooth office flow and timely service.</p><p>• Communicate clearly with clinical and administrative teams to support patient access and front office coordination.</p>
<p>We are looking for a Medical Receptionist to support a busy patient-facing office in Cortland, New York. This Long-term Contract position is ideal for someone who enjoys creating a welcoming experience, managing front-desk operations, and helping patients navigate scheduling, insurance, and payment questions. The person in this role will serve as an important point of contact for patients while keeping administrative processes organized, accurate, and compliant.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate incoming and outgoing patient communications, turning inquiries into scheduled visits and addressing questions related to upcoming appointments and charges.</p><p>• Confirm insurance details, prepare required documentation, and help ensure hearing devices and related services are ready according to appointment timelines.</p><p>• Maintain patient records and account information with a high level of confidentiality while following healthcare regulations and office standards.</p><p>• Carry out reminder and confirmation outreach before visits to improve attendance and provide a prompt, courteous experience for every patient interaction.</p><p>• Review service fees, explain coverage and payment choices, and arrange additional visits or outpatient appointments when continued care is needed.</p><p>• Support office performance goals by following quality-focused practices and encouraging satisfied patients to share referrals.</p><p>• Partner closely with colleagues to keep daily operations running smoothly while demonstrating respect and strong workplace conduct in all interactions.</p><p>• Build productive working relationships with outside service partners, assist with supply and product tracking, and communicate effectively with vendors.</p><p>• Take part in ongoing learning through meetings, training sessions, and development activities to stay current on procedures and best practices.</p>