<p>Robert Half is seeking a Contract .NET Developer to join our client's development team. As a Contract .NET Developer, you will be responsible for designing, developing, and maintaining software solutions using the .NET framework. This role offers an exciting opportunity to work on diverse projects with a reputable organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Software Development:</strong> Design, code, test, debug, and document software applications using the .NET framework and related technologies.</li><li><strong>Application Maintenance:</strong> Maintain and enhance existing .NET applications by identifying areas for modification, improvement, and optimization.</li><li><strong>Collaboration:</strong> Work closely with cross-functional teams to gather requirements, analyze needs, and develop software solutions that meet business objectives.</li><li><strong>Database Integration:</strong> Develop and optimize database-related functionalities within applications, ensuring efficient data storage and retrieval.</li><li><strong>Code Reviews and Testing:</strong> Conduct code reviews to ensure code quality, performance, and adherence to coding standards. Perform thorough testing to identify and resolve any issues.</li><li><strong>Documentation:</strong> Create and maintain technical documentation for developed applications, including system designs and user manuals.</li><li><strong>Troubleshooting and Support:</strong> Provide technical support and troubleshooting assistance for developed applications, ensuring smooth operation and addressing user-reported issues.</li></ol><p><br></p>
We are looking for a skilled Network Engineer to join our team in Philadelphia, Pennsylvania. This position offers an exciting opportunity to work with cutting-edge networking technologies and contribute to the optimization of our infrastructure. If you have expertise in Cisco networking and a strong understanding of firewalls and protocols, we encourage you to apply.<br><br>Responsibilities:<br>• Configure, maintain, and troubleshoot Cisco routers and switches to ensure optimal network performance.<br>• Implement and manage Palo Alto firewalls to enhance network security.<br>• Administer and support Cisco ASA devices to maintain secure connectivity.<br>• Monitor and optimize Border Gateway Protocol (BGP) configurations for efficient routing.<br>• Design and deploy solutions for Cisco networking environments, ensuring reliability and scalability.<br>• Manage Citrix environments to support seamless application delivery.<br>• Utilize F5 Networks technologies to improve load balancing and application performance.<br>• Collaborate with cross-functional teams to identify and resolve network issues promptly.<br>• Perform regular assessments of network systems to ensure compliance with security standards.<br>• Document network configurations and changes to maintain accurate records.
Job Summary:<br>Handles urgent support requests with ongoing project work, organize daily tasks, and ensure smooth operations across our contact center, home-office environment, and over 150+ remote clinics. This role requires a strong understanding of desktop support, computer networking, and software troubleshooting, along with excellent communication skills to assist users across the organization.<br><br>Responsibilities:<br>• CONTACT CENTER SUPPORT<br>• CONFIGURE AND MAINTAIN WORKSTATIONS, HEADSETS, AND DESK SETUPS<br>• COORDINATE MOVES, ADDITIONS, AND CHANGES (MACS) FOR CONTACT CENTER STAFF<br>• MANAGE INVENTORY AND TRACK EQUIPMENT FOR NEW-HIRE ONBOARDING<br>• HOME OFFICE SUPPORT<br>• IMAGE AND DEPLOY COMPUTERS; TROUBLESHOOT HARDWARE AND SOFTWARE ISSUES IN A TIMELY MANNER.<br>• MAINTAIN PERIPHERALS (PRINTERS, SCANNERS, ETC.) AND PHONE SYSTEMS<br>• OVERSEE HOME-OFFICE INVENTORY<br>• WHITE-GLOVE EXECUTIVE SUPPORT<br>• REMOTE CLINIC SUPPORT<br>• PROVIDE DESKTOP, PRINTER, PHONE, PERIPHERAL, AND SOFTWARE SUPPORT FOR 180+ CLINICS<br>• EXECUTE CLINIC ADDS, MOVES, AND WIRING CHANGES AS PART OF SPECIAL PROJECTS<br>• GATHER DATA, UPDATE AND MANAGE CLINIC INVENTORY DOCUMENTATION<br><br>Qualifications:<br>• EXPERIENCE WITH A TROUBLE-TICKETING SYSTEM (E.G., SERVICE DESK)<br>• PROFICIENT IN MICROSOFT WINDOWS 10 AND 11 ENVIRONMENTS<br>• STRONG KNOWLEDGE OF MICROSOFT OFFICE, TEAMS, AND SHAREPOINT<br>• PRINTER TROUBLESHOOTING (HP, EPSON, CANON)<br>• NETWORK TROUBLESHOOTING: MODEMS, ROUTERS, ETHERNET WIRING, WIRELESS NETWORKING<br>• PHONE SYSTEMS: RJ-11 AND VOIP CONFIGURATION AND SUPPORT<br>• FAX: RJ-11 AND E-FAX TROUBLESHOOTING<br>• EXPERIENCE CREATING AND MAINTAINING KNOWLEDGEBASE ARTICLES<br>• DEMONSTRATED MULTI-TASKING ABILITIES AND EXCELLENT ORGANIZATIONAL SKILLS<br>• COMMUNICATE EFFECTIVELY WITH TEAM MEMBERS AND END-USERS TO UNDERSTAND THEIR TECHNICAL NEEDS.<br>• DOCUMENT ALL SUPPORT ACTIVITIES AND MAINTAIN ACCURATE RECORDS OF INCIDENTS AND RESOLUTIONS.<br>• EXCELLENT PROBLEM-SOLVING SKILLS.<br>• ABILITY TO COMMUNICATE TECHNICAL INFORMATION CLEARLY TO NON-TECHNICAL USERS.<br>• STRONG ORGANIZATIONAL SKILLS WITH ATTENTION TO DETAIL.
We are looking for a dedicated Product Support Specialist to join our team in Midlothian, Virginia. This Contract-to-permanent position offers an exciting opportunity to support critical business systems in the construction industry. The ideal candidate will bring expertise in IT systems management, reporting tools, and cybersecurity protocols to ensure seamless operations and compliance.<br><br>Responsibilities:<br>• Manage and maintain IT inventory across multiple business locations.<br>• Develop and present proposals for new IT equipment, such as servers, printers, and computers.<br>• Evaluate IT investments to align with organizational needs and strategic objectives.<br>• Monitor and ensure reliability of backup systems and disaster recovery processes.<br>• Conduct regular testing of business continuity plans to minimize risks.<br>• Implement and enforce cybersecurity measures, including firewalls, antivirus software, and data backup systems.<br>• Oversee the management of enterprise systems and reporting platforms, ensuring their optimal functionality.<br>• Create and automate business reports using tools like Power BI, streamlining data processes.<br>• Provide technical training and support to employees, bridging gaps in understanding.<br>• Collaborate with stakeholders to translate technical concepts into actionable strategies.
We are looking for a highly skilled Software Engineer specializing in Angular and UI/UX design to join our team in West Des Moines, Iowa. In this long-term contract position, you will play a crucial role in enhancing user experience and developing intuitive front-end solutions. This opportunity is ideal for professionals passionate about crafting innovative and efficient interfaces.<br><br>Responsibilities:<br>• Design and implement dynamic front-end solutions using Angular to support user-centric applications.<br>• Collaborate with stakeholders to develop and refine user interface designs that enhance usability and engagement.<br>• Ensure seamless integration of UI/UX elements with back-end systems for optimal performance.<br>• Utilize agile methodologies to deliver high-quality software solutions within set timelines.<br>• Conduct thorough testing and debugging to ensure the reliability and functionality of applications.<br>• Participate in code reviews and provide constructive feedback to improve development processes.<br>• Stay updated on emerging trends and technologies in front-end development and UI/UX design.<br>• Support and maintain existing applications, ensuring they meet current standards and user needs.<br>• Work closely with cross-functional teams to align software development with project requirements.<br>• Contribute to the overall improvement of the accounting system's interface and functionality.
We are looking for a skilled Software Developer to join our team in Exton, Pennsylvania. In this role, you will play a key part in designing and delivering high-quality web applications while collaborating with a dynamic team of professionals. This position offers the opportunity to contribute to innovative solutions and work with cutting-edge technologies in the retail industry.<br><br>Responsibilities:<br>• Design, develop, and maintain scalable web applications to meet business needs.<br>• Create and implement user-friendly front-end interfaces using JavaScript frameworks and low-code platforms.<br>• Build and maintain back-end services and APIs to support application functionality.<br>• Troubleshoot and resolve application issues promptly, ensuring minimal downtime.<br>• Identify performance bottlenecks and bugs, applying effective solutions to optimize applications.<br>• Collaborate with team members to design and launch new features that enhance user experience.<br>• Work with databases, queries, and stored procedures to ensure data integrity and reliability.<br>• Utilize integration tools and platforms to build robust data integrations.<br>• Participate actively in Agile development practices, including sprint planning and daily stand-ups.<br>• Maintain high standards of code quality, organization, and automation processes.
We are looking for a skilled Desktop Support Analyst to join our team in Lemont, Illinois. In this Contract-to-Permanent position, you will provide technical expertise to ensure the smooth operation of desktop systems, hardware, and software within a manufacturing environment. This role requires a proactive approach to troubleshooting and resolving IT issues, as well as a strong ability to work collaboratively with team members.<br><br>Responsibilities:<br>• Provide technical support for desktop systems, workstations, and related hardware in a manufacturing setting.<br>• Manage user accounts and permissions through Active Directory to ensure secure and efficient access.<br>• Install, configure, and maintain Microsoft Windows 10 operating systems across company devices.<br>• Troubleshoot and resolve hardware and software issues to minimize downtime.<br>• Perform desktop imaging and deployment for new and existing systems.<br>• Collaborate with IT teams to implement updates and maintain system performance.<br>• Document technical procedures and solutions to improve overall support efficiency.<br>• Ensure compliance with organizational IT policies and protocols.<br>• Offer guidance and training to end-users as needed to enhance their understanding of systems and tools.
<p>Client Service Associate</p><p>Are you passionate about delivering outstanding customer service in the financial services industry? We are seeking a Client Service/Account Management Associate to provide efficient support to clients, advisors, and external parties while ensuring high client satisfaction.</p><p>Key Responsibilities</p><p>· Enter and maintain accurate client information in firms systems.</p><p>· Review new business, renewals, and endorsements for accuracy.</p><p>· Respond to client inquiries promptly and professionally.</p><p>· Assist with rating new business and providing marketing recommendations.</p><p>· Prepare proposals to help clients understand their options.</p><p>· Follow up on outstanding items and manage open activities.</p><p>· Identify cross-selling and up-sale opportunities.</p><p>· Report and monitor claims, ensuring proper follow-up per procedures.</p><p>· Maintain up-to-date knowledge of policies.</p><p>· Build strong relationships with 3rd parties, producers, and teammates.</p><p>Qualifications</p><p>· Preferred Experience: Client support in financial services with insurance industry experience.</p><p>· Licensing: State insurance license (or willingness to obtain).</p><p>· Technical Skills: Proficiency with systems, Microsoft Office, and data entry.</p><p>· Soft Skills: Strong communication, customer service focus, and organizational abilities.</p><p>This role offers the chance to make a meaningful impact while working in a collaborative, fast-paced environment.</p><p>Ready to Apply? Contact Douglas Rickart at 612-249-0330, connect with him on LinkedIn, or click the application link to get started!</p><p><br></p>
<p>Position Summary</p><p>We’re looking for a Sr. SQL developer, responsible for solving complex data and workflow challenges and building tools that directly impact production, fulfillment, and reporting systems. You’ll work closely with cross-functional teams to design, develop, and support custom software solutions that drive operational efficiency and scalability.</p><p><br></p><p>Top Responsibilities</p><ol><li>Design & Develop Custom Solutions: Build and maintain Windows-based and web applications that integrate with production systems, inventory tools, and third-party platforms.</li><li>Data Engineering & Automation: Create data workflows using SQL Server, SSIS, and other tools to automate print production, reporting, and invoicing processes.</li><li>System Integration: Develop interfaces with devices and systems such as barcode scanners, shipping tools, and ERP platforms.</li><li>Project Collaboration: Partner with technical leads and account managers to define project goals, test solutions, and ensure successful deployment.</li><li>Mentorship & Support: Guide junior developers and provide ongoing support for deployed applications, including training and documentation.</li></ol>
<p>Robert Half is seeking an experienced IT Support Specialist to join our team and provide high-quality technical support a client located in Bellevue, Washington. This role focuses on resolving Tier 1-level tickets quickly and efficiently, primarily involving laptop issues, application access, and Slack-related support. The ideal candidate will have strong customer service skills, the ability to troubleshoot across Windows and Mac environments, and experience working within ticketing systems.</p><p><br></p><p><strong>Duration: </strong>6-month contract</p><p><strong>Location: </strong>100% Onsite in Bellevue, Washington</p><p><strong>Pay rate:</strong> up to $33/hourly</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond to and resolve quick-resolution IT tickets.</li><li>Troubleshoot laptop and desktop issues (Windows 11, MacOS).</li><li>Respond to Slack messages and provide real-time support to end users.</li><li>Manage application access requests and permission-related issues.</li><li>Support Zoom, Slack, Microsoft 365 Suite, and other collaboration tools.</li><li>Document all work within ticketing systems (Jira, Zendesk, ServiceNow).</li><li>Escalate complex issues to higher-level support teams when needed.</li><li>Perform root cause analysis to prevent recurring issues.</li><li>Collaborate with team members to ensure seamless IT service delivery.</li><li>Provide excellent customer service and diffuse difficult situations professionally.</li></ul>
<p>We are seeking a proactive and detail-oriented <strong>ERP Developer</strong> to join our IT team and support the development within Epicor Prophet 21 (P21) ERP system. This techno-functional role involves front-line ticket triage, user support, system optimization, and collaboration with developers to enhance business processes. The ideal candidate will have deep experience with P21 (preferably WebUI), strong technical aptitude, and a passion for improving ERP functionality across departments.</p><p><strong>NO C2C will be considered- please do not apply</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage <strong>user security setup and maintenance</strong> within the P21 application and related products.</li><li>Triage incoming tickets using <strong>Freshservice</strong>, collaborating with developers to resolve issues efficiently.</li><li>Observe and analyze end-user workflows to document and gather requirements for system improvements.</li><li>Develop customizations and solutions based on user requests within the P21 environment.</li><li>Evaluate, recommend, and implement IT solutions aligned with organizational goals.</li><li>Support and optimize existing applications and infrastructure, including coordinating <strong>P21 upgrades</strong>.</li><li>Provide technical support to <strong>Warehouse personnel</strong>, particularly around Wireless Warehouse operations.</li><li>Create and maintain internal documentation for the IT Department’s <strong>Knowledge Base</strong>.</li><li>Apply functional knowledge across <strong>Financials, Procurement, Inventory Management, Planning, and Warehousing</strong> modules.</li><li>Perform other duties as assigned.</li></ul><p><br></p>
<p>Robert Half is hiring for a Virtualization Engineer with extensive experience with VMware and Hyperflex. Our client is looking to hire for this role on a contract to hire basis. This role requires 4 days a week onsite (non-negotiable) in the Wayne, PA area. If you're interested, please submit an application below!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer and maintain Cisco HyperFlex clusters and VMware vSphere infrastructure.</li><li>Monitor system health and VM performance using vCenter and UCS Manager.</li><li>Plan and execute patching of HyperFlex and VMware hosts to ensure security and compliance.</li><li>Provision and manage virtual machines, datastores, and virtual networking components.</li><li>Conduct full lifecycle disaster recovery tests, including VM failover and rollback procedures.</li><li>Perform root cause analysis and resolve incidents related to virtualization infrastructure.</li><li>Develop and maintain capacity plans for CPU, memory, and storage resources.</li><li>Implement and test backup, snapshot, and recovery configurations.</li><li>Collaborate with infrastructure, networking, and application teams to support uptime.</li><li>Document system changes, patch schedules, architecture diagrams, and procedures.</li><li>Support automation initiatives for virtual server lifecycle management.</li><li>Analyze logs, alerts, and performance metrics to proactively address issues.</li><li>Ensure compliance with security and patch management policies.</li><li>Assist with system migrations, server provisioning, and decommissioning tasks.</li><li>Participate in a 24/7 on-call rotation for infrastructure-related incidents.</li><li>Contribute to disaster recovery planning and testing activities.</li></ul>
<p>We’re looking for a SQL developer, responsible for solving complex data and workflow challenges and building tools that directly impact production, fulfillment, and reporting systems. You’ll work closely with cross-functional teams to design, develop, and support custom software solutions that drive operational efficiency and scalability.</p><p><br></p><p><strong>Top Responsibilities</strong></p><ol><li>Design & Develop Custom Solutions: Build and maintain Windows-based and web applications that integrate with production systems, inventory tools, and third-party platforms.</li><li>Data Engineering & Automation: Create data workflows using SQL Server, SSIS, and other tools to automate print production, reporting, and invoicing processes.</li><li>System Integration: Develop interfaces with devices and systems such as barcode scanners, shipping tools, and ERP platforms.</li><li>Project Collaboration: Partner with technical leads and account managers to define project goals, test solutions, and ensure successful deployment.</li><li>Mentorship & Support: Guide junior developers and provide ongoing support for deployed applications, including training and documentation.</li></ol>
We are searching for a Director with a focus on Infrastructure and DevOps to join our team in Decatur, Georgia. In this role, you will take the lead in shaping our IT infrastructure and DevOps practices, ensuring robustness and scalability that aligns with our business objectives. Your role will not only involve strategic leadership but also require hands-on technical expertise.<br><br>Responsibilities:<br><br>• Guide and mentor the infrastructure team on best DevOps practices and new technologies.<br>• Design and manage the CI/CD infrastructure and automation tools to deliver high availability applications and infrastructure.<br>• Refine the computing architecture to design, implement, and support resilient, high availability infrastructure and applications in a hybrid cloud environment.<br>• Collaborate with the Enterprise Application and operations teams to resolve operational issues and create tools, processes, and systems that improve our overall operational reliability.<br>• Monitor, analyze, and manage technical operations to ensure optimal performance, system health, uptime, and capacity.<br>• Identify potential issues proactively and implement solutions to mitigate the impact on operations. <br>• Develop and maintain systems for configuration management.<br>• Work with the Cyber Security team to conduct systems tests for security, performance, and availability.<br>• Design and implement disaster recovery plans, including regular system backups.<br>• Develop and manage an effective Change Management policy.<br>• Create scalable, secure, and reliable cloud platform on Microsoft Azure.<br>• Lead the migration of on-premises applications and data to the Azure cloud, ensuring minimal downtime and data integrity.<br>• Implement security policies and compliance standards. Influence policies to incorporate security best practices.<br>• Monitor cloud performance and optimize for cost, performance, and scalability.<br>• Collaborate with development teams to integrate cloud solutions and provide technical guidance and mentorship to team members.<br>• Stay updated with the latest Azure services and industry trends, proposing, and implementing innovative solutions to improve cloud infrastructure.<br>• Troubleshoot and resolve issues related to cloud infrastructure and provide ongoing support and maintenance for cloud environments.
<p>We are looking for a detail-oriented Help Desk Analyst to join one of our clients IT hardware team in LaVergne, Tennessee. In this role, you will provide technical support and maintenance for laptops, printers, and associated devices, ensuring seamless operation of software applications and network systems. This position requires hands-on troubleshooting, system administration, and proactive problem-solving to support end users effectively.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for laptops, printers, barcode scanners, and related hardware, including configuration, repair, and preventative maintenance.</p><p>• Administer and troubleshoot Windows operating systems across workstation platforms, ensuring optimal performance.</p><p>• Add new systems to the network and domain, and set file and folder permissions as required.</p><p>• Install, configure, and update software applications, patches, and user workstations.</p><p>• Diagnose and resolve connectivity, hardware, and software issues affecting end-user devices and network systems.</p><p>• Assist users with operational guidance for standard and specialized software applications.</p><p>• Document processes, procedures, and troubleshooting steps to maintain clear records.</p><p>• Collaborate with the Systems Administrator to address network and server issues as needed.</p><p>• Manage cabling projects, including installation of Ethernet and serial connections.</p><p>• Install and troubleshoot issues with printers, particularly LaserJet and Zebra models.</p>
<p><strong>Overview:</strong></p><p>Robert Half is proactively recruiting skilled Cloud Support Engineers for upcoming projects involving Azure, AWS, and hybrid infrastructure support.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage and monitor cloud environments, including compute, storage, and networking</li><li>Troubleshoot cloud-related performance issues and incidents</li><li>Support migration, deployment, and configuration management tasks</li><li>Implement security and compliance standards across cloud systems</li></ul>
We are looking for a skilled Product Support Specialist to join our team in Marlton, New Jersey. In this role, you will create detailed 2D and 3D drawings, renderings, and Bills of Materials (BOMs) for a variety of furniture projects. You will collaborate with Furniture Dealers and Sales Representatives to meet project requirements while providing technical expertise throughout the process.<br><br>Responsibilities:<br>• Create accurate and detailed 2D and 3D drawings for furniture layouts across diverse project scopes.<br>• Revise and update designs as needed to reflect evolving project requirements.<br>• Specify products from multiple furniture lines, ensuring compatibility with project needs and a strong understanding of product codes.<br>• Collaborate with team members to develop design solutions, recommend value engineering options, and optimize overall layout plans.<br>• Provide technical support to Furniture Dealers and Sales Representatives throughout the project lifecycle.<br>• Maintain up-to-date knowledge of furniture systems, finishes, materials, and specifications.<br>• Interpret technical documents and instructions, including oral, written, diagrammatic, or schedule-based formats, to ensure project accuracy.<br>• Manage multiple projects simultaneously while maintaining organization and attention to detail.<br>• Stay informed about current and emerging furniture lines to enhance product recommendations.
We are looking for a skilled Software Developer to join our team in Boca Raton, Florida. In this role, you will contribute to the design, development, and maintenance of software applications, ensuring high-quality code and seamless user experiences. This is an opportunity to work in a collaborative environment where innovation and problem-solving are highly valued.<br><br>Responsibilities:<br>• Develop and maintain full-stack applications using technologies such as C#, ASP.NET, JavaScript, and TypeScript.<br>• Implement and optimize backend systems, including database interactions with Microsoft SQL Server.<br>• Design and build APIs to support application functionality and integration with external platforms.<br>• Collaborate with cross-functional teams to identify and resolve software issues effectively.<br>• Write clean, efficient, and maintainable code following best practices and coding standards.<br>• Participate in code reviews to ensure high-quality software development.<br>• Utilize version control tools like Git for efficient code management and collaboration.<br>• Work within Agile Scrum methodologies to deliver projects on time and meet organizational objectives.<br>• Conduct performance testing and debugging to enhance application functionality and reliability.<br>• Stay updated with emerging technologies to continuously improve the development process.
We are looking for a dynamic Support Project Manager/Lead to join our team in Tulsa, Oklahoma. This Contract-to-Permanent position is ideal for a driven individual who thrives in fast-paced environments and is ready to adapt to shifting priorities. The role blends project management expertise with technical understanding, ensuring efficient communication between vendors and onsite technical teams.<br><br>Responsibilities:<br>• Manage projects across multiple company locations, ensuring smooth communication and collaboration between vendors and onsite technical teams.<br>• Oversee project timelines and deliverables using Agile methodology to maintain efficiency and adaptability.<br>• Coordinate technical support operations, including system transitions from Trimble to Spectrum.<br>• Facilitate planning and execution of activities in Microsoft 365 systems, ensuring alignment with business objectives.<br>• Act as a liaison between technical teams and stakeholders, providing insight and guidance on Active Directory and related technical aspects.<br>• Support integration processes across multiple organizations, ensuring seamless operations.<br>• Adapt quickly to changing priorities and maintain a proactive approach to problem-solving.<br>• Plan and execute travel arrangements for site visits, when necessary, with advanced notice.<br>• Foster a collaborative and invested team culture, encouraging active engagement and flexibility.<br>• Ensure project management practices align with organizational goals and industry standards.
<p>We are looking for a highly skilled Tax Manager to lead the development and implementation of strategic tax technology solutions. This role involves collaborating with cross-functional teams to enhance tax processes, ensure compliance, and optimize the use of advanced tools in managing tax operations. The ideal candidate will have a strong background in tax technology and a proven track record in driving efficiency and innovation.</p><p><br></p><p>Responsibilities:</p><p>• Design and execute a comprehensive tax technology strategy to streamline compliance, reporting, data analytics, and process management.</p><p>• Serve as the primary tax representative on cross-functional project teams, ensuring tax requirements are met during technology implementations.</p><p>• Collaborate with IT and other departments to define functional requirements, review technical designs, and oversee application testing, deployment, and maintenance.</p><p>• Lead tax technology projects using recognized project management methodologies to ensure successful outcomes.</p><p>• Establish and maintain robust internal controls for all tax technology applications, ensuring compliance with Sarbanes-Oxley Section 404.</p><p>• Manage user access, perform system updates, and provide technical support for tax technology applications.</p><p>• Stay informed about emerging tax technology trends and refine strategies to achieve optimal performance.</p><p>• Develop detailed process documentation, deliver end-user training, and create policies for efficient technology use.</p><p>• Oversee relationships with vendors and consultants to ensure effective implementation and support of tax applications.</p><p>• Provide training to tax team members on software tools and process enhancements. </p><p><br></p>
<p>Robert Half is seeking an experienced IT Support Specialist to join our team and provide high-quality technical support a client located in Bellevue, Washington. This role focuses on resolving Tier 1-level tickets quickly and efficiently, primarily involving laptop issues, application access, and Slack-related support. The ideal candidate will have strong customer service skills, the ability to troubleshoot across Windows and Mac environments, and experience working within ticketing systems.</p><p> </p><p><strong>Duration:</strong> Long-term contract</p><p><strong>Location:</strong> 100% Onsite in Bellevue, Washington</p><p><strong>Schedule:</strong> Monday-Friday (8AM-5PM)</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond to and resolve quick-resolution IT tickets (typically < 30 minutes).</li><li>Troubleshoot laptop and desktop issues (Windows 11, MacOS).</li><li>Respond to Slack messages and provide real-time support to end users.</li><li>Manage application access requests and permission-related issues.</li><li>Support Zoom, Slack, Microsoft 365 Suite, and other collaboration tools.</li><li>Document all work within ticketing systems (Jira, Zendesk, ServiceNow).</li><li>Escalate complex issues to higher-level support teams when needed.</li><li>Perform root cause analysis to prevent recurring issues.</li><li>Collaborate with team members to ensure seamless IT service delivery.</li><li>Provide excellent customer service and diffuse difficult situations professionally.</li></ul>
<p>Job Description</p><p>Client is seeking a versatile Cybersecurity Engineer / Analyst to join our Infrastructure, Operations and Security team. This hybrid role combines hands-on engineering with analytical responsibilities to protect our fully Azure-hosted environment. The ideal candidate will work closely with our DevOps, Cloud Engineering, and Managed SOC teams to design, implement, and monitor security controls, while also analyzing threat intelligence and incident data to continuously improve our security posture.</p><p><br></p><p>Essential Duties and Responsibilities:</p><p><br></p><p>Cloud Security & Engineering</p><p>• Monitor and support security controls across SaaS, PaaS, and IaaS environments.</p><p>• Assess and implement controls for identity, encryption, data protection, and threat detection.</p><p>• Review Azure configurations to ensure alignment with security and compliance requirements.</p><p>• Validate security posture of SaaS applications (CRM, HR, identity, messaging, etc.).</p><p>• Support secure design and deployment of .NET and Angular applications on Azure App Services.</p><p>Threat Detection & Incident Response</p><p>• Monitor and analyze security events and incidents using Microsoft Sentinel and Defender.</p><p>• Investigate security incidents, correlate logs across systems, and perform root cause analysis.</p><p>• Review vulnerability assessments, penetration testing reports, and audit findings.</p><p>• Identify and mitigate risks, vulnerabilities, and compliance gaps.</p><p>Networking & Zero Trust</p><p>• Design and maintain secure Azure network architectures (NSGs, Azure Firewall, Private Endpoints).</p><p>• Analyze network traffic and enforce segmentation and least privilege access.</p><p>• Manage Zscaler policies and integrations for secure internet access and zero trust enforcement.</p><p>• Support VPN, hybrid connectivity, and ExpressRoute configurations.</p><p>Collaboration & Governance</p><p>• Work with cross-functional teams to embed security into DevOps pipelines and cloud operations.</p><p>• Ensure security practices minimize attack surface and align with business objectives.</p><p>• Assist in developing and maintaining cloud security processes, procedures, and playbooks.</p><p>• Stay current with emerging threats, vulnerabilities, and regulatory requirements.</p><p><br></p><p><br></p>
<p>Key Skills & Expectations:</p><p>• Strong interpersonal and customer service skills to assist employees up to Executive level roles.</p><p>• Critical thinking and the ability to troubleshoot computer, phone, printer, and software related issues.</p><p>• Detailed oriented around processes, policies, knowledge base articles, documenting tickets, and maintaining assets.</p><p>• Ability to maintain confidentiality.</p><p>• Primarily a Windows 10 & 11 OS based environment, along with Android and iOS mobile devices.</p><ul><li>Note: Having MacOS experience is not required but will be highly beneficial when helping with remote support tickets.</li></ul><p>• Experience with Active Directory, O365 MS Office suite (Outlook, Word, Excel, PowerPoint), MS Teams, MS OneDrive & SharePoint, Jira Service Management (JSM), and remote connection tools.</p><p>o Note: Atera is our remote connection tool.</p>
<p>Robert Half is seeking a Systems Engineer with knowledge of Modern Microsoft toolsets and best practices and knowledge of AWS/Cloud technologies.</p><p><br></p><p>The System Engineer supports the design, implementation, and administration of enterprise infrastructure across both on-premises and cloud environments. Responsible for a mix of Microsoft-based systems, virtual infrastructure, AWS-hosted services, backups, monitoring, and automation—ensuring stable, secure, and efficient operations.</p><p>As we modernize our technology platforms, this role helps bridge traditional systems administration with cloud-native operations, contributing to infrastructure solutions that enhance reliability, compliance, and service delivery. </p><p>Essential Functions</p><p>•Support and maintain Windows Server environments (2016-2022), including Active Directory, DNS, DHCP, and Group Policy.</p><p>•Manage Microsoft 365 services such as Exchange Online, SharePoint, Teams, and Intune endpoint management.</p><p>•Maintain Microsoft Entra ID (Azure AD) and Entra Connect to support secure hybrid identity and authentication management.</p><p>•Provision and manage AWS services including EC2, RDS, S3, IAM, and VPCs, following best practices for cost, security, and resilience.</p><p>•Automate infrastructure deployment and management using Terraform, AWS CloudFormation, and PowerShell scripting.</p><p>•Support hybrid workloads and infrastructure-as-code practices aligned with DevOps principles.</p><p>•Administer VMware and/or Hyper-V environments, ensuring effective capacity planning, resource optimization, and snapshot management.</p><p>•Perform lifecycle support for physical servers, SAN/NAS storage, UPS systems, and datacenter equipment.</p><p>•Coordinate server patching, hardware upgrades, and system migrations with minimal business disruption.</p><p>•Use Datadog to monitor system and application performance, configure dashboards and alerts, and conduct performance tuning.</p><p>•Ensure infrastructure complies with internal security policies and external regulatory standards (FFIEC, NCUA, GLBA).</p><p>•Support vulnerability remediation efforts, access control management, and audit response processes.</p><p>•Administer backup and recovery solutions using Rubrik and AWS native services such as AWS Backup and EBS/RDS Snapshots.</p><p>•Test, document, and support business continuity plans for both on-prem and cloud-hosted workloads.</p><p>•Serve as Tier-3 support for infrastructure and cloud-related issues escalated by the help desk or project teams.</p><p>•Collaborate with engineers, application owners, and vendors to implement secure, scalable infrastructure solutions.</p><p>•Contribute to system documentation, SOPs, and architecture diagrams to support operational consistency and knowledge sharing.</p><p>•Understands system interdependencies and how infrastructure impacts broader IT services and business outcomes; proactively identifies and addresses potential risks or gaps.</p><p>•Other duties as assigned.</p><p><br></p><p><br></p>
<p>Audio - Video - Lightening!! Do those words perk your eyes? We are seeking a technician to join our client's team in Grand Island, Nebraska. In this role, you will be responsible for supporting events by delivering high-quality audio and video solutions while ensuring equipment is properly maintained and secured. This position requires strong technical skills combined with excellent communication and problem-solving abilities to provide seamless event experiences. No matter how experienced, there is still a path of promotions and growth within this team!</p><p><br></p><p>Apply now, call 319-362-8606, or email your resume direct and confidential to myself: Shawn M Troy - Technology Practice Director with Robert Half (additional contact information is on LinkedIn)..</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with banquet and event teams to set up and remove required audio/video technologies, ensuring all equipment is secured and maintained.</p><p>• Monitor event schedules, respond to inquiries, and proactively address support requests to enhance service delivery.</p><p>• Provide technology solutions before, during, and after events, ensuring the equipment meets the needs of the event requirements.</p><p>• Communicate effectively with clients to understand their goals, offering technical expertise and suggesting additional solutions when appropriate.</p><p>• Implement security measures for equipment and ensure cables and wiring are properly installed and dressed to meet luxury resort standards.</p><p>• Assist in delivering various media formats, including audio, video, text, and animations, while adapting to the evolving event technology landscape.</p><p>• Document and improve processes under the guidance of the Technology Manager to enhance reliability, efficiency, and compliance.</p><p>• Conduct regular maintenance, cleaning, and repairs on equipment, coordinating replacements as needed and keeping teammates informed of equipment status.</p><p>• Respond calmly under pressure, adapt to changing conditions, and maintain professionalism when interacting with guests and event teams.</p><p>• Work flexible schedules aligned with event needs, demonstrating independence while providing value and support to teammates.</p>
