90 results for Application Support jobs

Client Support, Return Mail Processor (Tier II)

West Henrietta, NY
onsite
Temporary
16 - 16 USD / Hourly
We are looking for a detail-oriented Client Support, Return Mail Processor (Tier II) to join our team on a contract basis in West Henrietta, New York. In this role, you will play a crucial part in ensuring the accuracy of client information and the timely processing of returned mail. The ideal candidate will have strong organizational skills and a commitment to providing excellent customer service while adhering to established policies and procedures. Responsibilities: • Process returned mail daily by logging it into the system and preparing new packages for mailing. • Contact clients to verify and update business addresses as needed. • Maintain accurate records and ensure all tasks comply with company policies and procedures. • Utilize prescribed systems and software, including Salesforce and Adobe Flex, to efficiently manage tasks. • Perform data entry duties with a focus on prioritization and organization. • Assist with additional data entry tasks as required. • Ensure high-quality service standards are met during all client interactions. • Develop a basic understanding of operational guidelines and workflows to support assigned responsibilities. • Handle physical tasks such as lifting packages weighing 10-20 pounds. • Collaborate with team members to address any discrepancies or issues that arise during processing.
2026-03-13T00:00:00Z

SAP Support Specialist

Austin, TX
remote
Temporary
67 - 80 USD / Hourly
SAP Support SpecialistRemote | Austin, TX | Contract Robert Half is hiring a skilled SAP Public Cloud Support Specialist to assist our client with an ongoing project. In this long-term contract role, you will leverage your expertise to address finance-related support tickets and collaborate with business teams to ensure efficient resolution. This position requires strong communication skills, technical proficiency, and the ability to travel for occasional on-site meetings as needed. Responsibilities:• Address finance-related IT support tickets promptly and efficiently.• Implement and maintain client-side scripting to enhance system functionality.• Develop and manage Business Requirement Documents to align technical solutions with business needs.• Oversee configuration management processes to ensure system stability and accuracy.• Create and integrate APIs to streamline data exchange and communication.• Support Salesforce development initiatives as needed to enhance operational workflows.• Provide expertise in public cloud environments to optimize system performance and scalability.
2026-03-25T00:00:00Z

End User Support Engineer

Jacksonville, FL
onsite
Permanent
65000 - 104000 USD / Yearly
We are looking for a skilled End User Support Engineer to manage and maintain macOS devices within our enterprise environment in Jacksonville, Florida. This position focuses on utilizing Jamf Pro for endpoint management and ensuring all systems meet organizational standards for security, compliance, and performance. The ideal candidate will have hands-on experience with macOS administration and a strong ability to provide advanced technical support and automation solutions. Responsibilities: • Administer and configure Jamf Pro for managing the lifecycle of macOS devices, including enrollment, updates, and compliance enforcement. • Develop and implement policies, scripts, and profiles to streamline Mac management and enhance security. • Collaborate with the Information Security team to ensure macOS devices meet compliance standards for encryption, updates, and application controls. • Provide tier-3 technical support for macOS-related issues, including hardware, operating system, and applications. • Integrate Jamf Pro with enterprise systems such as Intune and identity management tools to enhance functionality. • Create and maintain detailed documentation, standard operating procedures, and knowledge articles for Mac support processes. • Monitor device health, compliance status, and update progress through Jamf Pro and related tools. • Plan and execute macOS upgrade cycles and manage application deployment strategies. • Coordinate with vendors for Apple hardware procurement and lifecycle management.
2026-03-04T00:00:00Z

Help Desk Support Tier 1

Medford, OR
onsite
Permanent
41600 - 49920 USD / Yearly
Seeking a Help Desk Support Technician Tier 1 to join our friendly, hardworking team in Medford, OR. Looking for a team player who thrives in a fast-paced, feedback-rich environment. Dependable, honest, eager to learn, and committed to service. Excellent learning and growth opportunity. • Deliver high-quality technical support - 85% technical, 15% operations• Manage and resolve help desk tickets• Troubleshoot networking, Windows OS, cloud issues - 365, Active Directory, Azure/Entra, Group Policy• Documentation, continual improvement • 1–3 years IT Help Desk experience• Excellent communication and customer service skills• Basic networking, troubleshooting Windows, Microsoft 365 tools. Onsite Mon-Fri: 8am-5pm - 40 hours/week (1 hour unpaid lunch) 401(k) with 3% match, Dental, Health, Vision & Life insurance, Paid time off, Referral program, Tuition reimbursement, Birthday paid day off
2026-03-17T00:00:00Z

Technical Support Analyst

Colonial Heights, VA
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a skilled Technical Support Analyst to join our team on a long-term contract basis in Colonial Heights, Virginia. In this role, you will provide essential technical assistance to ensure smooth operations and resolve user issues efficiently. This position requires a proactive mindset and expertise in troubleshooting, system support, and service desk management. Responsibilities: • Respond promptly to technical support requests and service desk tickets, ensuring timely resolution. • Troubleshoot and resolve issues related to Microsoft Windows 10 and other systems. • Manage and maintain Active Directory, including user accounts and permissions. • Provide guidance and support to end-users regarding hardware and software concerns. • Collaborate with team members to identify and implement process improvements. • Document resolutions and technical procedures for future reference. • Assist in system upgrades and updates to enhance functionality. • Monitor system performance and address potential issues proactively. • Maintain a detail-oriented and customer-focused approach in all interactions. • Ensure consistent compliance with company policies and technical standards.
2026-03-23T00:00:00Z

Helpdesk

Boca Raton, FL
onsite
Temporary
0 - 0 USD / Yearly
We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.Key Responsibilities:<ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul>
2026-03-13T00:00:00Z

Helpdesk

Miami, FL
onsite
Temporary
0 - 0 USD / Yearly
We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.Key Responsibilities:<ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul>
2026-03-13T00:00:00Z

Senior Desktop Support

San Francisco, CA
onsite
Temporary
45 - 55 USD / Hourly
Our client is seeking an experienced IT Support Engineer (Level 3) on a contract basis to support day-to-day IT operations and serve as a senior escalation point for complex technical issues. This role is well-suited for a hands-on engineer who can quickly step in, support a distributed workforce, and help stabilize and improve IT support processes. Responsibilities<ul><li>Act as a Level 3 escalation resource for advanced end-user support issues across macOS, Windows, and SaaS platforms</li><li>Provide guidance and knowledge sharing to IT support staff to ensure timely and effective issue resolution</li><li>Manage endpoint provisioning, configuration, patching, and compliance using MDM tools such as Intune, Kandji, and Automox</li><li>Administer and support core SaaS applications including Microsoft 365, Okta, Slack, Atlassian, and Zoom</li><li>Support and maintain foundational IT services such as DNS, DHCP, VoIP systems, and conference room A/V technology</li><li>Partner with internal teams to support ongoing initiatives, system changes, and user needs</li><li>Create and maintain technical documentation and end-user guides</li><li>Identify opportunities to streamline processes and reduce manual effort through automation where appropriate</li></ul>
2026-03-23T00:00:00Z

IT Helpdesk

New York, NY
onsite
Permanent
65000 - 75000 USD / Yearly
We are looking for an experienced IT Helpdesk specialist to join our team in New York, New York. This role requires working on-site five days a week, providing comprehensive technical support to approximately 350 users both locally and remotely. The ideal candidate will bring a strong background in Microsoft technologies and a proactive approach to troubleshooting and problem-solving. Responsibilities: • Deliver timely and effective technical support to local and remote users, addressing hardware, software, and network issues. • Manage and maintain Microsoft Active Directory and Entra Identity systems to ensure seamless user access and security. • Configure, deploy, and support Windows 365 Cloud PCs and Microsoft Surface or Lenovo X1 Carbon laptops. • Administer Microsoft Intune and Group Policy to oversee device management and security policies. • Provide support for Microsoft Office Suite applications, ensuring optimal functionality for end users. • Troubleshoot and resolve VPN connectivity problems to ensure secure and reliable remote access. • Utilize ticketing systems to track, prioritize, and resolve service desk requests efficiently. • Offer assistance with specialized software such as Bluebeam, TeamViewer, and Sage 50 Accounting Software as needed. • Collaborate with team members to enhance IT processes and improve overall user experience. • Maintain detailed documentation of issues, solutions, and system configurations for future reference.
2026-03-17T00:00:00Z

Service Desk - M365 | Technical Support

Des Moines, IA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a skilled Service Desk specialist to provide technical support and exceptional customer service to end users. This long-term contract position is based in Des Moines, Iowa, and requires expertise in troubleshooting, incident management, and support for Microsoft 365 products. The ideal candidate will have a strong background in resolving technical issues and ensuring smooth operations of hardware, software, and business applications. Responsibilities: • Address and resolve service desk tickets related to desktops, laptops, mobile devices, peripherals, and software applications. • Provide support for Windows and macOS operating systems as well as commonly used business applications. • Handle user account setups, access requests, password resets, and basic identity management tasks. • Deliver technical assistance for Microsoft 365 tools, including Outlook, Teams, OneDrive, and SharePoint. • Manage hardware setup, configuration, imaging, and deployment for both new and existing employees. • Document, prioritize, and resolve incidents and service requests within the ticketing system. • Ensure timely responses and resolutions to meet established service level agreements. • Escalate complex issues to senior technicians or other IT teams, providing detailed documentation. • Follow established troubleshooting protocols and escalation procedures to resolve technical challenges effectively.
2026-03-10T00:00:00Z

Desktop/Network Support Technician

Greenville, NC
onsite
Temporary
0 - 0 USD / Yearly
Robert Half is partnering with a client to find a hands‑on Desktop / Network Support Technician to support day‑to‑day IT operations. This is a boots‑on‑the‑ground role ideal for someone who enjoys working directly with hardware, networking equipment, and end users in a fast‑paced environment.This role supports a Cisco‑based network environment and works closely with the Network Administrator on infrastructure and endpoint support. Day‑to‑Day Responsibilities<ul><li>Provide hands‑on, on‑site IT support across desktop and network environments</li><li>Assist the Network Administrator with daily network operations and projects</li><li>Build, configure, and deploy PCs and desktops</li><li>Replace and refresh wireless access points (no cabling required)</li><li>Support Cisco switches and Palo Alto firewalls in a Cisco network environment</li><li>Perform wireless refreshes and access point replacements</li><li>Provide Tier II hardware break‑fix support for PCs, laptops, printers, servers, switches, UPS equipment, and related devices</li><li>Support end users as needed; role requires regular interaction with non‑technical staff</li><li>Perform hardware, software, and network troubleshooting</li><li>Assist with backups, patch installs, incident resolution, and account maintenance</li><li>Perform preventive maintenance activities across IT systems</li></ul>
2026-03-23T00:00:00Z

IT Support Specialist Level 2

Hazlet, NJ
onsite
Permanent
60000 - 70000 USD / Yearly
We are looking for an experienced IT Support Specialist Level 2 to join our team. This role requires a highly motivated individual capable of providing remote and on-site technical assistance, ensuring seamless IT operations for our clients. The ideal candidate will thrive in a fast-paced environment, possess strong technical expertise, and be committed to delivering exceptional service. Responsibilities:• Deliver remote and on-site technical support to clients.• Troubleshoot and resolve issues across Windows desktop environments and Microsoft 365 applications.• Leverage ConnectWise (Manage, Automate, Control) to efficiently manage and streamline support operations.• Identify, diagnose, and remediate malware, virus, and other security threats to safeguard client systems.• Conduct basic server troubleshooting and perform repairs to ensure system stability and uptime.• Support network installations and perform fundamental diagnostics to maintain reliable connectivity.• Provide responsive, high-quality customer service by addressing client needs in a timely and professional manner.• Partner with internal teams to resolve complex technical issues and escalate when appropriate.• Accurately document service desk tickets, resolutions, and technical procedures.• Stay current with emerging technologies and industry best practices to enhance service delivery.
2026-03-17T00:00:00Z

Deskside Support Technician

Washington, DC
onsite
Temporary
38.43 - 38.43 USD / Hourly
We are seeking an experienced Deskside Support Technician (Tier II) to provide high‑quality technical support across multiple Federal offices. This role supports critical agency operations by ensuring reliable workstation performance, rapid issue resolution, and exceptional customer engagement for both standard users and senior leadership.The ideal candidate brings strong Tier II troubleshooting skills, deep familiarity with Windows enterprise environments, and the ability to deliver timely, professional support in a customer‑focused, mission‑driven setting. This position requires working independently across multiple buildings, prioritizing tickets based on urgency and impact, and maintaining meticulous documentation in an ITSM system. Key Responsibilities:· Provide deskside support for DOJ users, responding to dispatched tickets and walk-up issues with professionalism and urgency.· Perform break/fix repair on laptops, desktops, and related hardware, including hard drive and battery replacements.· Install and configure specialty software applications not distributed through SCCM.· Remove or disable devices on the network at the direction of Security.· Troubleshoot and resolve printer issues, including diagnosing hardware faults and installing toner.· Deliver “white glove” support to DOJ senior management and leadership offices with timely, polished, and customer-first execution.· Maintain accurate, up-to-date documentation within the ITSM ticketing system to meet SLA and performance reporting standards.· Work across multiple Washington, DC buildings independently, managing daily priorities without direct oversight.· Support standard DOJ technology environments including Windows 10, Microsoft Office, Exchange/Outlook, and common enterprise productivity tools.
2026-03-03T00:00:00Z

Analyst I, Technical Support

Houston, TX
remote
Temporary
23 - 29 USD / Hourly
Role OverviewThe Telecom Analyst – Telecom Optimization role supports a targeted initiative focused on evaluating and optimizing legacy analog telecommunications services. This position is responsible for analyzing telecom usage, billing, and inventory data to determine whether services should be retained, replaced, or disconnected.The ideal candidate brings hands‑on experience with legacy voice and data circuits, strong analytical skills, and the ability to translate complex telecom data into clear, actionable, cost‑saving recommendations. This role plays a key part in cost optimization and modernization efforts across the organization. Key Responsibilities<ul><li>Analyze telecommunications billing, usage, and inventory data to identify cost‑savings opportunities</li><li>Evaluate legacy analog voice lines and data circuits to determine continued need or eligibility for replacement or disconnection</li><li>Partner with site contacts, TEM vendors, and telecom carriers to collect required data and validate findings</li><li>Develop data‑driven recommendations to retain, replace, or disconnect services</li><li>Maintain and update analysis results, decisions, and actions within designated tracking systems</li><li>Manage project timelines, deliverables, and execution of approved actions</li><li>Provide regular status updates, reporting, and issue resolution to stakeholders throughout the project lifecycle</li></ul> Detailed Responsibilities<ul><li>Conduct detailed analysis of analog telecommunications lines by location, usage, and billing</li><li>Identify redundant, underutilized, or unnecessary services</li><li>Validate requirements and findings with internal stakeholders and external vendors</li><li>Coordinate execution of approved disconnects or replacements</li><li>Track progress, risks, and dependencies to ensure timely completion of project objectives</li><li>Communicate clearly and effectively with technical and non‑technical stakeholders</li></ul> Key Interactions<ul><li>Internal site contacts and business stakeholders</li><li>Telecom Expense Management (TEM) vendors</li><li>Telecom carriers and service providers</li><li>Project and operational leadership teams</li></ul>
2026-03-20T00:00:00Z

Tech Support Manager

Appleton, WI
onsite
Contract / Temporary to Hire
40 - 50 USD / Hourly
We are looking for an experienced Tech Support Manager to join our team in Fox Valley, Wisconsin. This role is a Contract to permanent position, offering an exciting opportunity to lead a dynamic team while contributing to the overall technical strategy and operations. The ideal candidate will bring strong leadership skills and technical expertise to ensure efficient service delivery and enhance the end-user experience. Responsibilities:• Oversee and manage a team of IT specialists, including digital workplace engineers and hardware experts, to ensure seamless support operations.• Develop and implement strategies to improve end-user computing experiences, focusing on efficiency, automation, and proactive issue resolution.• Utilize ServiceNow and other tools to manage workflows, track performance, and drive continuous improvement.• Lead team members through mentorship and coaching to foster growth and maintain a positive workplace culture.• Ensure smooth provisioning and deployment of IT hardware such as laptops, while maintaining inventory and system updates.• Collaborate with cross-functional teams to align technical strategies with organizational goals and drive innovation.• Manage hybrid IT environments, including both on-premises and cloud-based systems, ensuring reliability and scalability.• Address and resolve complex technical challenges, acting as a key point of escalation for team members.• Travel occasionally to support operations at other facilities or manufacturing plants.• Set and execute roadmaps for IT service delivery, incorporating AI and automation into processes.
2026-03-03T00:00:00Z