176 results for Application Support Technician jobs

Help Desk/Desktop Support Analyst

Memphis, TN
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide expert technical assistance to operational teams in Memphis, Tennessee. This long-term contract position requires a proactive, detail-oriented individual with strong troubleshooting skills to ensure smooth workflow navigation and system functionality. You will play a key role in addressing technical issues, monitoring system performance, and reinforcing user training for optimal results. Responsibilities:• Deliver on-site technical support to users, assisting with login issues, workflow navigation, and system functionality.• Diagnose and resolve technical problems, escalating unresolved issues to the appropriate command center or leadership team.• Track and document system performance, identifying common user concerns and trends that require additional training.• Reinforce training efforts by guiding end users in adopting new workflows and best practices.• Actively participate in daily meetings, huddles, and updates to align with project objectives.• Communicate effectively with users to minimize disruptions and maintain a positive work environment.• Provide support during system go-live periods, ensuring smooth transitions and addressing immediate concerns.• Utilize tools like Active Directory and Microsoft Windows 10 for troubleshooting and resolving service desk tickets.
2026-03-26T00:00:00Z

Help Desk/Desktop Support Analyst

Emigsville, PA
onsite
Permanent
80000 - 120000 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Emigsville, Pennsylvania. This role requires expertise in Infor Syteline, Factory Track, and advanced reporting tools, as well as a strong background in system administration and troubleshooting. The ideal candidate will be dedicated to providing reliable technical support and developing solutions that enhance business processes. Responsibilities: • Administer and maintain Infor Syteline multi-tenant and multisite environments, ensuring optimal performance and reliability. • Provide direct support and troubleshooting for Factory Track, including ShopFloor and mobility applications. • Develop and manage Infor Birst spaces and dashboards, utilizing Syteline data through Infor Datalake for advanced reporting. • Create custom reports and flexforms in Syteline, using compiled assemblies to meet organizational needs. • Oversee system administration for Infor and Syteline, including finite supply chain and user support. • Develop solutions using Mongoose, including stored procedures and custom methods, to address specific business requirements. • Design and implement new forms, scripts, and methods in Syteline's Event System to streamline processes. • Administer Rhythm eComm systems, including credit card integration for Syteline. • Collaborate with teams to ensure effective system functionality and resolve technical issues promptly.
2026-03-12T00:00:00Z

Help Desk/Desktop Support Analyst

Salt Lake City, UT
onsite
Permanent
50000 - 55000 USD / Yearly
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in SLC, Utah. In this role, you will provide technical support to ensure seamless IT operations and address user challenges effectively. This position is ideal for someone with a strong background in troubleshooting and a customer-focused approach. Responsibilities: • Respond promptly to service desk tickets and resolve technical issues efficiently. • Provide support for Microsoft Windows 10 and troubleshoot operating system-related problems. • Manage Active Directory tasks, including user account creation and permissions. • Diagnose and address hardware and software issues for end users. • Assist users with basic troubleshooting and IT inquiries. • Ensure all support requests are documented and tracked accurately. • Collaborate with team members to identify and implement solutions for recurring technical problems. • Maintain and update IT documentation to support operational processes. • Deliver excellent customer service while addressing technical concerns. • Communicate effectively with users to understand their needs and provide timely resolutions.
2026-03-31T00:00:00Z

Help Desk/Desktop Support Analyst

Las Vegas, NV
onsite
Temporary
19 - 24 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join a dynamic healthcare team in Las Vegas, Nevada. In this role, you will provide hands-on technical support in a fast-paced environment, ensuring smooth operation of hardware, software, and clinical equipment. This is a long-term contract position that requires strong problem-solving abilities and excellent customer service skills. Responsibilities: • Deliver onsite technical support for end-users, including troubleshooting hardware, software, and connectivity issues. • Assist with resolving issues related to desktops, laptops, printers, and specialized clinical equipment. • Handle walk-in support requests efficiently, ensuring a high level of user satisfaction. • Maintain accurate documentation of support tickets and resolutions. • Provide setup and support for mobile devices as part of ongoing initiatives. • Utilize expertise in Microsoft Windows and Office 365 environments to diagnose and resolve technical problems. • Collaborate with team members to ensure seamless IT operations within the organization. • Adapt to a high-volume support environment, prioritizing tasks effectively. • Conduct routine maintenance and updates for end-user devices and clinical systems. • Offer guidance and training to users on basic troubleshooting and system functionalities.
2026-03-25T00:00:00Z

Help Desk/Desktop Support Analyst

Lancaster, CA
onsite
Temporary
28.5 - 33 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Lancaster, California. This is a long-term contract position where you will play a crucial role in providing technical assistance and ensuring smooth system operations. Your expertise in troubleshooting, Windows environments, and service desk management will be vital in supporting end users effectively. Responsibilities: • Provide technical support to end users through troubleshooting hardware, software, and network issues. • Manage and resolve service desk tickets promptly to ensure minimal disruption to users. • Administer and maintain Active Directory accounts, including user authentication and permissions. • Install, configure, and update Microsoft Windows 10 operating systems and related applications. • Identify and address technical problems through detailed analysis and problem-solving approaches. • Collaborate with team members and departments to improve IT support processes. • Ensure the security and functionality of desktops, laptops, and other IT equipment. • Document technical issues and resolutions to build a knowledge base for future reference. • Assist in onboarding new users by setting up accounts and configuring devices. • Provide guidance and training to users on system functionalities and best practices.
2026-03-24T00:00:00Z

Help Desk/Desktop Support Analyst

Washington, DC
onsite
Temporary
51.4615 - 59.587 USD / Hourly
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Washington, District of Columbia. In this role, you will provide technical support and troubleshooting assistance to ensure smooth operations for our users. This is a long-term contract position offering an excellent opportunity to showcase and enhance your IT support skills. Responsibilities: • Provide first-line technical support to users, addressing hardware, software, and network-related issues. • Manage and resolve service desk tickets efficiently, ensuring timely follow-up and documentation. • Troubleshoot and resolve issues related to Microsoft Windows 10 and related applications. • Administer user accounts and permissions through Active Directory. • Assist with configuring and maintaining desktop systems to meet organizational needs. • Perform basic troubleshooting for system errors and connectivity problems. • Collaborate with other IT teams to escalate and resolve complex technical issues. • Maintain accurate records of issues and their resolutions in the service management system.
2026-03-23T00:00:00Z

Help Desk/Desktop Support Analyst

Camden, NJ
onsite
Contract / Temporary to Hire
25 - 28 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Camden, New Jersey. This Contract to permanent position offers an excellent opportunity to provide technical support and ensure smooth operation of IT systems and equipment. The ideal candidate will demonstrate expertise in Microsoft technologies and a commitment to delivering exceptional service to end users. Responsibilities: • Manage and maintain various aspects of the Microsoft environment, including Active Directory and Exchange. • Provide support for virtual desktop environments utilizing VMWare as well as other end-user hardware. • Build, configure, and maintain desktops, laptops, virtual desktops, and mobile devices. • Operate and troubleshoot AV equipment, video conferencing systems, and conference room technologies. • Offer technical assistance to end users by diagnosing and resolving software and hardware issues. • Deliver on-site support for executive meeting spaces, amenity floors, and large-scale events such as client presentations. • Assist with technical setups and troubleshooting for after-hours events and meetings. • Respond to service desk tickets efficiently and provide solutions to reported problems. • Collaborate with team members to ensure smooth and uninterrupted IT operations.
2026-03-16T00:00:00Z

Help Desk/Desktop Support Analyst

San Antonio, TX
onsite
Temporary
22 - 25 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team in San Antonio, Texas. This long-term contract position requires someone who is detail-oriented, can provide exceptional technical support, and resolve system-related issues efficiently. The ideal candidate will have a strong background in troubleshooting and supporting Microsoft Windows environments. Responsibilities: • Provide responsive and effective technical support to end-users, addressing hardware and software issues. • Manage and maintain user accounts and permissions within Active Directory. • Troubleshoot and resolve problems related to Microsoft Windows 10 operating systems. • Handle service desk tickets with accuracy and ensure timely resolution. • Diagnose and resolve basic technical issues, escalating complex problems as necessary. • Perform system updates and routine maintenance to ensure optimal functionality. • Assist users with software installations and configurations. • Document technical processes and solutions for future reference. • Collaborate with team members to enhance support workflows and improve user satisfaction.
2026-03-30T00:00:00Z

Help Desk/Desktop Support Analyst

Turtle Creek, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst to provide efficient technical assistance to end users in both onsite and remote settings. This role is based in Turtle Creek, Pennsylvania, and offers a long-term contract opportunity. Ideal candidates will have hands-on experience in troubleshooting, system administration, and IT support within a Windows environment. Responsibilities: • Prepare and deploy laptops for both new and existing users, ensuring proper imaging and configuration. • Manage user accounts in Active Directory and Office 365, maintaining security and accessibility. • Deliver prompt technical support for hardware, software, and network issues, both onsite and remotely. • Set up and configure IT hardware, including desktops and peripherals, while resolving technical challenges. • Provide ongoing IT support within a manufacturing environment to ensure smooth operations and productivity.
2026-03-10T00:00:00Z

Help Desk/Desktop Support Analyst

Columbia, SC
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our healthcare industry team in Columbia, South Carolina. In this role, you will provide comprehensive technical support to end users across multiple locations, ensuring smooth IT operations and resolving technical challenges. This is a long-term contract position offering an excellent opportunity to contribute to a dynamic and fast-paced environment. Responsibilities: • Deliver on-site IT support to users across multiple locations, addressing both hardware and software issues. • Troubleshoot and resolve break/fix technical problems to ensure minimal downtime. • Manage and respond to service tickets using tools such as Zoho Manage Engine and ServiceNow. • Maintain and administer Active Directory environments effectively. • Provide exceptional customer service and technical assistance with minimal supervision. • Collaborate with team members to streamline IT processes and improve system functionality. • Travel locally to provide direct support within the organization and surrounding areas as needed. • Ensure timely documentation of issues and solutions within ticketing systems. • Stay updated on emerging IT trends and solutions to enhance support services.
2026-03-09T00:00:00Z

Help Desk/Desktop Support Analyst

Manchester, CT
onsite
Temporary
27 - 30 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Cleveland, OH. In this contract to hire position, you will play a key role in supporting IT systems, resolving technical issues, and ensuring smooth operations across a multi-site organization. This role is ideal for someone with strong attention to detail, excellent problem-solving skills, and the ability to work effectively both independently and within a team environment. Responsibilities: • Install and configure PC hardware and software to meet organizational needs. • Handle onboarding and offboarding tasks for end users, ensuring smooth transitions. • Diagnose and troubleshoot network and hardware issues to maintain system functionality. • Perform routine server maintenance and upgrades to optimize performance. • Participate in IT projects, contributing to planning and execution activities. • Execute technical tasks as directed by the information systems team. • Update and maintain user guides and technical documentation to ensure accuracy. • Support IT shared services across the organization to enhance efficiency. • Utilize help desk systems to track and resolve service tickets promptly. • Ensure compliance with safety protocols while working in manufacturing environments.
2026-03-19T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to join our team on a long-term contract basis in Philadelphia, Pennsylvania. In this role, you will provide essential IT support services, assisting with hardware and software issues while ensuring smooth operations across the organization. This position offers an excellent opportunity for entry-level professionals with hands-on IT training to build their experience in a dynamic environment. Responsibilities: • Support the migration to Windows 11 by assisting with computer installations and breakdowns. • Respond to incoming IT support calls and resolve technical issues as needed. • Handle and transport IT equipment to various locations within the building. • Provide basic troubleshooting and problem resolution for hardware and software concerns. • Utilize Active Directory to manage user accounts and permissions. • Address service desk tickets promptly to ensure minimal disruption to operations. • Collaborate with team members to identify and implement solutions for recurring IT challenges. • Maintain accurate documentation of resolved issues and equipment movements. • Ensure compliance with organizational IT policies and procedures. • Deliver exceptional customer service while addressing technical concerns.
2026-03-23T00:00:00Z

Help Desk/Desktop Support Analyst

New York, NY
onsite
Temporary
33.25 - 38.5 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. This position is based in New York, New York, and involves providing IT support to end users, primarily working with remote teams while managing onsite hardware logistics. The ideal candidate will have a customer-focused mindset and be adept at troubleshooting both macOS and Windows systems. Responsibilities: • Deliver Level 1 and Level 2 IT support to predominantly remote users, ensuring timely resolution of technical issues. • Diagnose and resolve hardware, operating system, and application problems on macOS and Windows laptops. • Manage identity and access tools, such as Okta, to ensure secure user access. • Track and update service tickets using Jira Service Desk while maintaining thorough documentation. • Provide support for Google Workspace applications, including Gmail, Drive, and Calendar, and perform basic administrative tasks. • Conduct basic network troubleshooting, addressing Wi-Fi and connectivity issues as they arise. • Handle shipping, receiving, configuration, and tracking of laptops and peripherals to ensure accurate inventory management. • Assist with onboarding and offboarding processes, including hardware setup and lifecycle management. • Offer hands-on troubleshooting for onsite IT equipment when necessary.
2026-03-12T00:00:00Z

Help Desk/Desktop Support Analyst

Jasper, IN
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Jasper, Indiana. In this long-term contract position, you will play a critical role in providing technical support and troubleshooting services to ensure seamless operations. If you have a strong background in resolving IT issues and enjoy helping users navigate technical challenges, we encourage you to apply. Responsibilities: • Respond promptly to service desk tickets and provide effective solutions to technical issues. • Manage user accounts and permissions through Active Directory. • Troubleshoot and resolve issues related to Microsoft Windows operating systems, including Windows 10. • Diagnose and repair basic hardware and software problems. • Assist users with installing and configuring software applications. • Document technical issues and resolutions to maintain accurate records. • Collaborate with team members to address complex IT challenges. • Ensure all systems are functioning efficiently and perform routine maintenance as needed. • Provide clear and thorough communication to users regarding issue resolution and updates.
2026-03-30T00:00:00Z

Analyst I, Technical Support

Houston, TX
remote
Temporary
23 - 29 USD / Hourly
Role OverviewThe Telecom Analyst – Telecom Optimization role supports a targeted initiative focused on evaluating and optimizing legacy analog telecommunications services. This position is responsible for analyzing telecom usage, billing, and inventory data to determine whether services should be retained, replaced, or disconnected.The ideal candidate brings hands‑on experience with legacy voice and data circuits, strong analytical skills, and the ability to translate complex telecom data into clear, actionable, cost‑saving recommendations. This role plays a key part in cost optimization and modernization efforts across the organization. Key Responsibilities<ul><li>Analyze telecommunications billing, usage, and inventory data to identify cost‑savings opportunities</li><li>Evaluate legacy analog voice lines and data circuits to determine continued need or eligibility for replacement or disconnection</li><li>Partner with site contacts, TEM vendors, and telecom carriers to collect required data and validate findings</li><li>Develop data‑driven recommendations to retain, replace, or disconnect services</li><li>Maintain and update analysis results, decisions, and actions within designated tracking systems</li><li>Manage project timelines, deliverables, and execution of approved actions</li><li>Provide regular status updates, reporting, and issue resolution to stakeholders throughout the project lifecycle</li></ul> Detailed Responsibilities<ul><li>Conduct detailed analysis of analog telecommunications lines by location, usage, and billing</li><li>Identify redundant, underutilized, or unnecessary services</li><li>Validate requirements and findings with internal stakeholders and external vendors</li><li>Coordinate execution of approved disconnects or replacements</li><li>Track progress, risks, and dependencies to ensure timely completion of project objectives</li><li>Communicate clearly and effectively with technical and non‑technical stakeholders</li></ul> Key Interactions<ul><li>Internal site contacts and business stakeholders</li><li>Telecom Expense Management (TEM) vendors</li><li>Telecom carriers and service providers</li><li>Project and operational leadership teams</li></ul>
2026-03-20T00:00:00Z

Digital Support Specialist

Columbus, OH
onsite
Temporary
20 - 21 USD / Hourly
Robert Half is looking to bring on contract Digital Support Specialists to support a premier financial partner, onsite in Columbus, OH. The Digital Support Specialist is an excellent opportunity for customer service professionals with a passion for finance. This exciting contract opportunity combines attention to detail with strong organization to bring customers their best experience. Apply to become a Digital Support Specialist today! Responsibilities:<ul><li>Provide customer support self-service banking platforms, assisting customers with troubleshooting account issues and access</li><li>Provide support for general account and deposit inquiries </li><li>Provide a high level of customer support, asking proactive questions to determine additional and future needs</li><li>Adhere to all compliance, security, and operational standards to ensure no risk</li><li>Demonstrate company values and appropriate conduct in every customer interaction</li><li>Collaborate with internal partners and back-office teams to resolve escalated issues and ensure a positive customer experience</li></ul>
2026-03-27T00:00:00Z

IT Support Specialist Level 2

Hazlet, NJ
onsite
Permanent
60000 - 70000 USD / Yearly
We are looking for an experienced IT Support Specialist Level 2 to join our team. This role requires a highly motivated individual capable of providing remote and on-site technical assistance, ensuring seamless IT operations for our clients. The ideal candidate will thrive in a fast-paced environment, possess strong technical expertise, and be committed to delivering exceptional service. Responsibilities:• Deliver remote and on-site technical support to clients.• Troubleshoot and resolve issues across Windows desktop environments and Microsoft 365 applications.• Leverage ConnectWise (Manage, Automate, Control) to efficiently manage and streamline support operations.• Identify, diagnose, and remediate malware, virus, and other security threats to safeguard client systems.• Conduct basic server troubleshooting and perform repairs to ensure system stability and uptime.• Support network installations and perform fundamental diagnostics to maintain reliable connectivity.• Provide responsive, high-quality customer service by addressing client needs in a timely and professional manner.• Partner with internal teams to resolve complex technical issues and escalate when appropriate.• Accurately document service desk tickets, resolutions, and technical procedures.• Stay current with emerging technologies and industry best practices to enhance service delivery.
2026-03-17T00:00:00Z

PC Technician

Boca Raton, FL
onsite
Temporary
0 - 0 USD / Yearly
We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.Key Responsibilities:<ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul>
2026-03-13T00:00:00Z

PC Technician

Neptune, NJ
onsite
Temporary
18.05 - 20.9 USD / Hourly
We are looking for a skilled PC Technician to join our team on a long-term contract basis in Neptune, New Jersey. This role involves managing and maintaining system environments, ensuring seamless operations, and contributing to infrastructure improvements. The ideal candidate will possess strong expertise in system administration and messaging technologies, along with a proactive approach to problem-solving and system optimization. Responsibilities: • Oversee daily system administration tasks to ensure the environment operates efficiently. • Collaborate in the design, planning, and configuration of messaging infrastructure technologies. • Provide ongoing support for Windows Server 2016, Exchange, Active Directory, and third-party applications within the Hosted Exchange environment. • Implement new technologies and improvements to enhance infrastructure performance. • Participate in patch management and system upgrades, including pilot testing prior to full deployment. • Resolve technical issues and actively engage in problem management activities to mitigate risks. • Utilize PowerShell scripting for efficient management of Exchange environments. • Manage backups and backup systems related to Exchange servers. • Ensure proper access methods are implemented and functioning, including Outlook Anywhere and other platforms. • Monitor and maintain Linux MTAs, such as Exim, for gateways or antispam functionalities.
2026-03-24T00:00:00Z

PC Technician

Brooklyn, NY
onsite
Temporary
22.1635 - 25.663 USD / Hourly
We are looking for a skilled PC Technician to join our team on a contract basis in Brooklyn, New York. This role focuses on providing essential desktop and end-user support within a Windows and Mac environment. As part of the higher education sector, you will assist users with technical issues and software installations to ensure smooth operations. THIS IS A TWO WEEK CONTRACT POSITION Responsibilities:• Provide Level 1 desktop support to troubleshoot and resolve technical issues for end-users.• Assist users in connecting to Wi-Fi networks and configuring devices for internet access.• Guide users through the installation and setup of Microsoft Office and Pharos software for printing.• Perform password resets, account creation, and basic account management tasks.• Support hardware-related issues, including Dell technologies and Apple devices.• Conduct cable installations and ensure proper connectivity for associated hardware.• Maintain clear communication with users to provide timely resolutions and updates.• Document technical issues and solutions in detail for future reference.• Collaborate with other IT team members to address complex problems and improve processes.
2026-03-23T00:00:00Z

PC Technician

Nashville, TN
onsite
Temporary
19.5 - 22 USD / Hourly
Robert Half is currently seeking a Contract PC Technician to join our client's IT support team. As a Contract PC Technician, you will be responsible for providing essential technical support, maintaining desktop systems, and ensuring the efficient operation of PCs within the organization. This is a contract position that offers an exciting opportunity to work with a respected company. Key Responsibilities:<ol><li>Hardware Support: Install, configure, and troubleshoot desktop computers, laptops, and peripherals (e.g., printers, monitors) to ensure they function correctly.</li><li>Software Installation: Install, update, and maintain software applications, operating systems, and security patches on desktop systems.</li><li>Technical Support: Provide technical assistance to end-users, diagnosing and resolving hardware and software issues in a timely manner.</li><li>Hardware Maintenance: Perform hardware upgrades, repairs, and preventive maintenance on PCs, ensuring optimal performance and reliability.</li><li>Inventory Management: Maintain accurate records of PC hardware and software assets, including tracking and procurement of new equipment as needed.</li><li>User Training: Assist end-users in understanding and using software applications and provide guidance on best practices for PC usage.</li><li>Documentation: Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li>Security Compliance: Ensure that PCs are in compliance with security policies, including antivirus and system security updates.</li></ol>
2026-03-17T00:00:00Z

PC Technician

Neptune, NJ
onsite
Temporary
18.05 - 20.9 USD / Hourly
We are looking for a skilled PC Technician to join our team in Neptune, New Jersey. This position involves supporting and maintaining IT systems, including Windows Servers, Exchange environments, and Active Directory, while ensuring the infrastructure operates seamlessly. As this is a long-term contract role, you will have the opportunity to contribute to the team's ongoing success by implementing and maintaining critical technologies. Responsibilities: • Administer daily operations and maintenance tasks for IT systems and infrastructure. • Collaborate in the design, configuration, and deployment of messaging technologies. • Provide operational support for Windows Server 2016, Exchange, and Active Directory environments. • Implement and integrate new technologies to enhance system performance and reliability. • Conduct patching, upgrades, and pilot testing to ensure smooth deployment. • Troubleshoot and resolve technical issues while actively participating in problem management processes. • Manage backups and ensure the reliability of backup systems for Exchange. • Utilize PowerShell to streamline Exchange administration and reporting tasks. • Support various access methods and protocols, ensuring secure communication. • Work with Linux MTAs and MySQL for gateway and antispam solutions.
2026-03-25T00:00:00Z

PC Technician

Boca Raton, FL
onsite
Temporary
0 - 0 USD / Yearly
We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.Key Responsibilities:<ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul>
2026-03-13T00:00:00Z

Analyst III, Technical Support

Houston, TX
remote
Temporary
25 - 35 USD / Hourly
Role OverviewThe Telecommunications Analyst III – POTS Transition supports the POTS Transition Team, which is responsible for implementing POTS (Plain Old Telephone Service) replacement solutions and coordinating field execution activities. This role focuses on managing end‑to‑end replacement efforts, including site coordination, service provider engagement, installation oversight, post‑cutover validation, and savings calculation.The position works closely with the Disconnect Coordination Team (DCT) to ensure timely execution of disconnect activities once replacement solutions are fully implemented. The ideal candidate brings extensive experience with legacy voice and data circuits, strong field execution capabilities, and the ability to manage complex, multi‑stakeholder initiatives. Key Responsibilities<ul><li>Implement POTS replacement solutions at field locations</li><li>Coordinate with site contacts, service providers, vendors, and telecom carriers</li><li>Schedule and manage site surveys and oversee installation activities</li><li>Validate operational readiness following cutover</li><li>Calculate cost savings associated with completed POTS replacements</li><li>Notify the Disconnect Coordination Team (DCT) once replacements are complete and disconnects can proceed</li><li>Maintain effective cross‑functional communication to ensure accurate execution and alignment</li></ul> Detailed Responsibilities<ul><li>Lead execution of POTS replacement initiatives across assigned locations</li><li>Gather and validate requirements in collaboration with site contacts and stakeholders</li><li>Coordinate site surveys, installation schedules, and service provider activities</li><li>Oversee replacement installations and confirm services are functioning as intended post‑cutover</li><li>Prepare and present findings, recommendations, and status updates to project leadership and stakeholders</li><li>Track progress, timelines, risks, and dependencies across multiple initiatives</li><li>Calculate and document realized cost savings tied to completed replacements</li><li>Maintain accurate records in designated tracking and reporting systems</li><li>Collaborate closely with the Disconnect Coordination Team (DCT) to enable follow‑on disconnect execution</li></ul> Key InteractionsThis role works closely with a broad range of internal and external partners, including:<ul><li>Internal site contacts and business stakeholders</li><li>Telecommunications carriers and service providers</li><li>Vendors supporting surveys and installations</li><li>Sourcing and digital teams</li><li>Disconnect Coordination Team (DCT)</li><li>Project and operational leadership</li></ul>Strong communication, coordination, and stakeholder management skills are essential for success.
2026-03-18T00:00:00Z

Access Control Technician

Cleveland, OH
onsite
Permanent
50000 - 80000 USD / Yearly
We are looking for a skilled Access Control Technician to join our team in Greater Cleveland, Ohio. In this role, you will be responsible for installing, maintaining, and troubleshooting advanced security systems, including video surveillance and access control solutions. The ideal candidate will have a strong background in network cabling and low voltage systems, along with a commitment to delivering exceptional service. Responsibilities:• Travel to customer sites to install and configure video, security, and access control systems, including solutions from manufacturers such as Verkada, Hanwha, and Honeywell.• Perform routine maintenance, diagnose issues, and repair access control components like electric strikes, mag locks, card readers, sensors, and control boards.• Interpret technical documents such as blueprints, schematics, and manuals to ensure accurate equipment installation.• Ensure compliance with local codes and regulations related to access control and fire safety during installations.• Collaborate with customers to assess their security needs and recommend appropriate solutions.• Maintain detailed documentation of installations, repairs, and maintenance activities, adhering to company policies and customer requirements.• Work with network cabling, fiber-optic systems, and low voltage equipment to support security infrastructure.• Provide technical support and guidance to customers, ensuring their systems are fully operational and optimized.• Stay updated on industry trends and advancements in security technology to continuously improve service offerings.
2026-03-19T00:00:00Z

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