We are looking for an experienced Security Network Engineer to support and strengthen a data center environment in California. This long-term contract opportunity is ideal for a senior specialist who brings deep expertise in secure network operations, infrastructure monitoring, and enterprise firewall administration. The role focuses on maintaining a reliable, high-performing network across a smaller infrastructure footprint while partnering with teams that operate during Pacific Time hours.<br><br>Responsibilities:<br>• Manage and optimize secure network infrastructure across data center switching, routing, and firewall platforms.<br>• Administer firewall environments and centralized policy management tools to maintain strong security controls and network availability.<br>• Monitor network performance and security events, identify issues proactively, and drive timely resolution of incidents.<br>• Support day-to-day operations for a compact but critical infrastructure environment with a focus on stability and efficiency.<br>• Implement configuration changes, upgrades, and troubleshooting activities across core networking components.<br>• Use network monitoring platforms such as SolarWinds to track health, capacity, and performance trends.<br>• Contribute technical expertise on Cisco-based environments, including Nexus platforms where applicable.<br>• Collaborate with internal stakeholders and remote teams to ensure dependable support coverage during Pacific Time business hours.
<p>We are looking for a TRAVELING Help Desk/Desktop Support Analyst to join a construction-focused organization in Appleton, Wisconsin in a contract capacity with the potential for a permanent role. This position supports field and office technology needs by combining hands-on desktop support, site technology setup, and user guidance across multiple locations. The role is ideal for someone who is comfortable traveling extensively, working directly with hardware and cabling, and helping end users resolve technical issues with professionalism and clarity.</p><p><br></p><p>**Will require a REAL ID to travel via flights </p><p><br></p><p>Responsibilities:</p><p>• Travel to project and company sites in multiple states to deliver on-site technical support and deployment services.</p><p>• Install, organize, and connect equipment in racks for both newly launched locations and active sites undergoing technology improvements.</p><p>• Support audiovisual components and assist with the setup and readiness of site-based technology environments.</p><p>• Perform commissioning activities to confirm systems, devices, and infrastructure are functioning properly before handoff.</p><p>• Handle hardware installation and replacement work related to networking upgrades and endpoint support needs.</p><p>• Run, terminate, and manage structured cabling, including low-voltage and network cabling for site technology deployments.</p><p>• Troubleshoot desktop, hardware, and Windows-related issues while responding to service desk requests in a timely manner.</p><p>• Provide end-user instruction and practical training to help employees effectively use supported systems and equipment.</p>
<p>We are looking for an experienced Tier 1 or 2 Support candidate, who will be working as an on-boarding Specialist to join a Contract assignment in Broken Arrow, Oklahoma. This role is ideal for an IT specialist who can provide hands-on technical assistance across desktop support, workstation deployment, and basic network connectivity in on-site environments. The position will focus on helping new client locations get up and running smoothly while delivering dependable day-to-day technical support.</p><p><br></p><p>Responsibilities:</p><p>• Provide on-site technical support for new client onboarding engagements, ensuring systems and user equipment are ready for business use.</p><p>• Configure, deploy, and troubleshoot desktop and laptop systems running Windows 10 and Windows 11.</p><p>• Set up PCs, peripherals, and related hardware while verifying proper connectivity and functionality.</p><p>• Assist with basic network support tasks, including working with Ubiquiti UniFi and SonicWall firewall environments.</p><p>• Support users with general IT issues, resolving escalated incidents and identifying practical solutions.</p><p>• Coordinate with internal and client-side teams to maintain progress on onboarding activities and technical readiness.</p><p>• Perform system checks, document completed work, and confirm that installed technology meets operational needs.</p><p>• Provide support related to SharePoint access and general usage as part of the onboarding process.</p>
We are looking for a Help Desk/Desktop Support specialist to provide hands-on technical assistance for end users in San Francisco, California. This is a Contract position supporting onsite operations, with a focus on resolving day-to-day hardware, software, and connectivity issues in a fast-paced environment. The ideal candidate brings practical experience with Mac systems, strong customer service skills, and the ability to manage support requests efficiently.<br><br>Responsibilities:<br>• Deliver onsite technical assistance for employees experiencing desktop, laptop, and peripheral issues.<br>• Diagnose and resolve common hardware, software, and access problems with an emphasis on Mac-based environments.<br>• Manage incoming support requests through the ticketing system and provide timely updates through resolution.<br>• Set up, configure, and maintain Mac computers and related workplace technology for end users.<br>• Support conference room and meeting technology, including audio visual equipment and Zoom functionality.<br>• Troubleshoot user-reported issues directly at the desk to minimize downtime and maintain productivity.<br>• Escalate more complex incidents when necessary while documenting findings and completed actions clearly.
We are looking for an experienced Systems Admin / Tier-3 Support specialist to join a healthcare-focused organization in Baltimore, Maryland. This Long-term Contract opportunity is ideal for someone who thrives in a hands-on technical environment, takes initiative, and can provide advanced support across core infrastructure and end-user systems. The role supports a distributed organization with a sizable user base and multiple sites, requiring strong expertise in Microsoft technologies, endpoint administration, and hybrid identity management. You will work closely with a collaborative IT team while serving as a senior escalation point and helping strengthen day-to-day operational stability.<br><br>Responsibilities:<br>• Oversee administration of core IT platforms, including help desk tools, endpoint management solutions, backup systems, and patch deployment processes.<br>• Maintain and support a hybrid identity environment with a strong emphasis on on-premises Active Directory, including user and computer administration, group policy management, permissions, and security group oversight.<br>• Manage Microsoft 365 administration tasks such as identity configuration, portal administration, synchronization with Azure AD, conditional access, and group-based settings.<br>• Perform advanced troubleshooting and resolution for escalated infrastructure, systems, and endpoint issues across a multi-site environment.<br>• Support ongoing server and workstation maintenance to help ensure reliable performance, system availability, and compliance with operational standards.<br>• Contribute to cloud adoption efforts by identifying and assisting with opportunities to transition appropriate on-premises services to cloud-based platforms.<br>• Handle selected security and configuration-related activities as part of broader systems administration responsibilities.<br>• Provide guidance and technical mentorship to entry-level IT team members while acting as a senior resource for complex support needs.
We are looking for a Service Specialist - ENS Product Services to support clients using ExpenseWire and deliver responsive, high-quality service in Auburn, Maine. This Long-term Contract opportunity is ideal for someone who enjoys resolving customer questions, managing follow-up tasks, and maintaining accurate records in a fast-paced support environment. The person in this role will build solid product knowledge, contribute to service improvements, and help ensure client issues are handled within established performance expectations.<br><br>Responsibilities:<br>• Manage open service items through resolution while meeting defined response targets, service expectations, and quality standards.<br>• Support clients using ExpenseWire by researching questions, providing guidance, and delivering clear updates throughout the support process.<br>• Record customer interactions, case details, and follow-up actions accurately within Salesforce and related service platforms.<br>• Distribute post-support surveys after client interactions and help track feedback to improve the overall customer experience.<br>• Enter and maintain data with a high level of accuracy while balancing competing priorities and deadlines.<br>• Identify recurring issues or workflow gaps and collaborate with leadership to recommend and support practical process improvements.<br>• Use internal systems and digital tools, including AI-enabled resources where appropriate, to improve efficiency and service quality.<br>• Assist with additional assignments or team initiatives as needed and provide guidance to less experienced colleagues when appropriate.
We are looking for a detail-oriented Marketing Technology Support specialist to join a team in New York, New York. This Long-term Contract position will support marketing operations, data quality, and communication workflows by coordinating list management, reporting, privacy compliance, and platform administration. The ideal candidate brings strong organizational skills, sharp proofreading ability, and the capacity to manage multiple priorities while maintaining a high standard of accuracy.<br><br>Responsibilities:<br>• Organize and maintain marketing and working list folders to support accurate audience management and campaign execution.<br>• Coordinate data imports and exports across marketing systems, ensuring information is handled accurately and efficiently.<br>• Prepare and format business development reports in response to internal requests, presenting information in a clear and effective manner.<br>• Process opt-out and unsubscribe requests in accordance with established privacy standards and firm policies.<br>• Help maintain alignment with global data protection requirements by following current compliance practices and supporting ongoing governance efforts.<br>• Assist with data quality initiatives such as resolving duplicate records, filling incomplete entries, standardizing country values, and consolidating address information.<br>• Support employee onboarding and offboarding updates within the organization’s marketing technology environment.<br>• Provide day-to-day assistance with the Vuture platform, including basic account setup, user support, troubleshooting, and escalation of advanced access or configuration needs.<br>• Work closely with Marketing, Business Development, Communications, and IT teams to help deliver accurate, brand-consistent communications.<br>• Track campaign results through platform reporting tools and summarize key performance indicators such as engagement levels and overall effectiveness.
<p><strong>Location:</strong> Central Los Angeles</p><p><strong>Available Shifts</strong></p><p><strong>DSP 1:</strong> 7:00 AM–3:00 PM</p><p> <strong>DSP 2:</strong> 3:00 PM–11:00 PM</p><p> <strong>DSP 3:</strong> 11:00 PM–7:00 AM</p><p><br></p><p>We are looking for a Direct Support Specialist / Office Assistant to join our team in a contract-to-permanent role. This position combines compassionate, community-based client support with administrative and front office responsibilities, making it ideal for someone who is organized, dependable, and comfortable working both independently and collaboratively. The person in this role will help individuals work toward personal goals while also supporting daily office operations, documentation, and communication. Candidates who are fluent in English and Spanish and bring a service-focused approach will thrive in this opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Deliver one-on-one support that reflects each client’s service objectives and promotes meaningful progress in daily life.</p><p>• Guide individuals in building practical skills related to employment preparation, home living, money management, and effective communication.</p><p>• Help clients maintain consistent routines and participate in community-based activities that encourage greater independence.</p><p>• Transport clients safely to appointments, programs, and community destinations using a reliable personal vehicle.</p><p>• Document services, client updates, and progress notes accurately and submit required records within established timeframes.</p><p>• Work closely with families, employers, and care teams to support coordinated services and positive client outcomes.</p><p>• Uphold client dignity, safety, and rights while following all applicable organizational and program guidelines.</p><p>• Assist with office support duties such as answering inbound calls, greeting visitors, managing administrative tasks, and completing data entry.</p><p>• Participate in team meetings, required training sessions, and supervisory check-ins, and take on additional assignments as needed.</p>
<p><strong>Overview</strong></p><p>Our tech client in Brookhaven is looking to add a Service Desk Analyst with 2-4 years of experience for a 3-6 months contract-to-hire role. 4 days onsite/week with conversion salary up to $55k. </p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Provide technical support for Windows Desktop Operating Systems, including troubleshooting issues and assisting users.</li><li>Join Windows workstations to the domain and resolve connectivity problems.</li><li>Support the O365 Suite of applications</li><li>Configure and troubleshoot printers, ensuring reliable functionality for end-users.</li><li>Respond to service desk tickets promptly and maintain detailed documentation of solutions.</li><li>Collaborate with team members to improve IT processes and procedures.</li><li>Deliver high-quality customer service to clients and internal users.</li></ul>
<p>We are looking for a Service Management Centre Analyst to serve as a central coordination point during production incidents and service disruptions. This role is focused on incident coordination, communication, escalation management, and service restoration rather than hands-on technical troubleshooting.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Act as the central coordination point during production incidents and service disruptions.</p><p>· Lead and facilitate major incident bridge calls involving technical and business stakeholders.</p><p>· Coordinate technical teams and drive restoration activities through incident resolution.</p><p>· Assess business impact and ensure appropriate escalation of critical issues.</p><p>· Maintain situational awareness throughout the incident lifecycle.</p><p>· Deliver timely and effective incident communications to stakeholders.</p><p>· Monitor the health and performance of business-critical applications and services.</p><p>· Analyze events, alerts, and operational data to identify service-impacting issues.</p><p>· Coordinate proactive actions to minimize service disruptions and prevent incidents.</p><p>· Support operations across hybrid-cloud and on-premises environments.</p><p>· Support Incident, Event, Change, Problem, and Major Incident Management processes.</p><p>· Maintain accurate and complete records within ServiceNow.</p><p>· Ensure adherence to ITIL-based service management practices.</p><p>· Promote operational excellence through process consistency and discipline.</p><p>· Facilitate Root Cause Analysis (RCA) activities following major incidents.</p><p>· Coordinate post-incident reviews and corrective action planning.</p><p>· Identify recurring issues, trends, and opportunities for process improvement.</p><p>· Drive accountability for long-term resolutions and preventative measures.</p><p>· Contribute to automation, operational maturity, and service improvement initiatives.</p>
<p><strong>IT Help Desk Specialist</strong></p><p><br></p><p><strong>Company Overview</strong></p><p>A growing professional services organization based in Los Angeles, California is seeking an IT Help Desk Specialist to provide responsive technology support to employees and help maintain reliable day-to-day IT operations. The organization offers a collaborative environment where team members can gain exposure to a broad range of Microsoft technologies while developing their technical skills and growing into additional IT responsibilities.</p><p><br></p><p><strong>Role Summary</strong></p><p>The IT Help Desk Specialist will serve as a first point of contact for employees experiencing technology issues. This role will provide hands-on support across Windows devices, Microsoft 365, user accounts, hardware, software, printers, networking, and remote connectivity. The ideal candidate has strong troubleshooting fundamentals, excellent customer service skills, and an interest in growing their career in IT support and systems administration.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide first-level technical support for employees through in-person, email, phone, collaboration tools, and ticketing channels.</li><li>Troubleshoot Windows, Microsoft 365, passwords, account lockouts, printers, peripherals, VPN, Wi-Fi, and basic network connectivity issues.</li><li>Support employee onboarding and offboarding, including user account setup, access changes, and workstation preparation.</li><li>Configure, deploy, maintain, and troubleshoot laptops, desktops, software, and other workplace technology.</li><li>Manage support requests through the IT ticketing system, documenting troubleshooting steps and ensuring timely resolution or escalation.</li><li>Support Active Directory and cloud-based identity administration for routine user and access requests.</li><li>Maintain technology inventory, documentation, and internal knowledge resources.</li><li>Assist senior IT staff with software deployments, system testing, documentation, and company-wide technology projects.</li><li>Coordinate with technology vendors and escalate complex technical issues when appropriate.</li><li>Communicate technical solutions clearly and professionally to non-technical users.</li></ul><p><strong>Additional Details</strong></p><ul><li>Fully onsite </li><li>Standard schedule: 8:30 a.m. - 5:30 p.m. with a one-hour lunch break</li><li>Occasional overtime may be required during peak business periods and month-end activities</li><li>Limited local travel may occasionally be required</li><li>Opportunity to gain experience across a broad Microsoft-focused IT environment and grow into more advanced technical responsibilities</li></ul>
<p>We are looking for a Help Desk Technician to provide front-line technical support for end users. This contract position focuses on resolving everyday desktop and account-related issues, supporting user onboarding activities, and helping maintain a reliable technology environment. The ideal candidate is comfortable working with Windows-based systems, managing user access, and delivering responsive service with a detail-oriented approach.</p><p><br></p><p>Responsibilities:</p><p>• Provide first-level technical assistance for hardware, software, and access-related issues reported by employees</p><p>• Set up new user accounts, configure system access, and prepare workstations for incoming staff</p><p>• Support and troubleshoot devices running Microsoft Windows 11 to ensure smooth day-to-day operation</p><p>• Maintain and update user profiles, permissions, and group access within Active Directory</p><p>• Respond to service requests in a timely manner and document incidents, actions taken, and resolutions</p><p>• Guide users through basic troubleshooting steps and escalate more complex issues when needed</p><p>• Assist with workstation deployment, configuration changes, and general desktop support tasks</p>
<p>We are looking for a Help Desk Technician to provide dependable technical support for end users in Lancaster, Texas. This contract-to-permanent position is ideal for someone who enjoys solving technology issues, delivering a strong customer experience, and keeping support activities well documented. The person in this role will assist with desktop, device, and access-related needs while working within established IT standards and security practices.</p><p><br></p><p><strong>POSITION: DESKTOP SUPPORT TECHNICIAN</strong></p><p><strong>LOCATION: LANCASTER, TX ONSITE</strong></p><p><strong>DURATION: 6 MONTH CONTRACT TO PERMANENT</strong></p><p><strong>RATE: $24.03 - $26.44</strong></p><p><br></p><p><strong>Responsibilities</strong>:</p><p>• Provide first-line technical assistance for hardware, software, and workstation issues, guiding users through solutions and restoring productivity quickly.</p><p>• Diagnose and resolve problems affecting Windows 10 and Windows 11 desktop environments, escalating more complex incidents when needed.</p><p>• Support user accounts and access needs within an Active Directory domain while following company security and support procedures.</p><p>• Respond to and manage service desk tickets with clear updates, accurate notes, and timely follow-through until each issue is closed.</p><p>• Configure, troubleshoot, and maintain end-user equipment such as printers, handheld devices, mobile devices, and other common network-connected peripherals.</p><p>• Document recurring issues, resolutions, and support activities to improve knowledge sharing and strengthen team efficiency.</p><p>• Investigate underlying causes of technical problems and apply sound troubleshooting methods to prevent repeat incidents.</p><p>• Work independently on assigned requests while collaborating with the broader IT team to maintain reliable support coverage and service quality.</p>
<p>We are seeking a Level 2 Help Desk Technician to serve as the escalation point for a busy end user support environment. This role handles the tickets that Level 1 cannot resolve, owns them through resolution, and helps keep the wider team running smoothly.</p><p><strong>Responsibilities</strong></p><ul><li>Resolve escalated hardware, software, and network incidents across Windows 10 and Windows 11 environments</li><li>Support Microsoft 365, Active Directory, and Entra ID account and access issues</li><li>Image, configure, and deploy desktops, laptops, and mobile devices</li><li>Troubleshoot VPN, printing, and basic network connectivity problems</li><li>Document resolutions and update knowledge base articles for the Level 1 team</li><li>Manage tickets in the ITSM platform against defined SLAs</li><li>Provide occasional deskside and remote support to end users across multiple sites</li></ul><p><br></p>