We are looking for an IT Support specialist to provide hands-on technical assistance for end users in West Chicago, Illinois. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving day-to-day technology issues, delivering strong customer service, and supporting a wide range of workplace devices and applications. The role will focus on maintaining reliable desktop and mobile computing environments while helping employees stay productive through timely troubleshooting and support.<br><br>Responsibilities:<br>• Provide direct technical support for employees by diagnosing and resolving hardware, software, and operating system issues across desktop and laptop environments.<br>• Assist users with Microsoft 365 applications, including Outlook, Teams, OneDrive, and other commonly used productivity tools.<br>• Set up, configure, and deploy computers and related equipment for new employees, replacements, and ongoing business needs.<br>• Support mobile technology by troubleshooting connectivity, application, and device issues on both Android and iOS platforms.<br>• Maintain and resolve service desk tickets while documenting incidents, requests, solutions, and useful knowledge articles with clear detail.<br>• Deliver deskside support for peripherals such as printers, scanners, and other end-user equipment to ensure consistent workplace functionality.<br>• Use structured troubleshooting methods to identify root causes, apply effective fixes, and escalate more complex issues when needed.<br>• Contribute to endpoint support activities, including device management tasks and participation in an on-call rotation as required.
<p>We are seeking an experienced Senior Microsoft Infrastructure Architect to lead the architecture, engineering, security, automation, and lifecycle management of our enterprise Microsoft infrastructure environment. This role is responsible for the continued evolution of Windows Server, Active Directory, Microsoft Entra ID, Exchange, Microsoft 365, and hybrid identity services that support critical business operations.</p><p><br></p><p>This position combines architecture, engineering, infrastructure strategy and design, and modernization initiatives. The ideal candidate is a hands-on infrastructure architect who can drive strategic improvements while remaining engaged in complex technical challenges, automation efforts, and infrastructure operations. Working closely with infrastructure, security, application, and business teams, this individual will define technical standards, guide platform strategy, and ensure highly available, secure, and scalable Microsoft services across the organization.</p><p><br></p><p>Key Responsibilities</p><ul><li>Lead the architecture, design, implementation, and ongoing improvement of enterprise Microsoft infrastructure platforms and services.</li><li>Serve as the senior technical authority for Windows, identity, messaging, and collaboration technologies across hybrid environments.</li><li>Develop and maintain infrastructure standards, architecture roadmaps, lifecycle strategies, and operational best practices that support long-term growth, scalability, security, and reliability.</li><li>Drive modernization initiatives involving Microsoft 365, hybrid identity, automation, cloud adoption, and infrastructure optimization.</li><li>Partner closely with infrastructure, security, networking, application, and business teams to deliver resilient and supportable technology solutions.</li><li>Provide architectural guidance and technical leadership for infrastructure projects, upgrades, migrations, integrations, and platform transformations.</li><li>Act as the highest level of escalation for complex infrastructure incidents, performance issues, and operational challenges, providing root cause analysis and long-term solutions.</li><li>Strengthen infrastructure security through system hardening, access management, patch governance, monitoring, vulnerability remediation, and compliance practices.</li><li>Design and implement automation solutions using PowerShell and related technologies to improve operational efficiency, consistency, and reliability.</li><li>Evaluate emerging technologies and industry best practices, making recommendations that improve infrastructure resiliency, scalability, supportability, and cost effectiveness.</li><li>Develop and maintain architecture documentation, standards, procedures, diagrams, and operational runbooks.</li><li>Mentor engineers and administrators by sharing expertise, reviewing technical approaches, and promoting engineering excellence and operational discipline.</li></ul><p><br></p><p>Interested candidates should contact sally.lander@roberthalf.(com).</p>
<p>We are looking for an Operations Support to support hands-on testing, monitoring, and operational activities in San Bruno, California. This Long-term Contract position is ideal for someone who is comfortable working around prototype equipment, assisting with product evaluation, and maintaining safe, efficient workflows. The role combines device oversight, sample collection, refurbishment support, and food-based test preparation. This contract role has a duration of 6 months - 12 months in length and the overnight hours are Tuesday, Wednesday, Thursday, and Friday 12:00am Midnight to 10:00am. </p><p><br></p><p>Our start-up client offers a great teamwork environment, complimentary snack & beverages, and more. Apply today! We are hiring two professionals.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the operation of prototype equipment, ensuring devices run as expected and remain under close observation throughout testing activities.</p><p>• Load and remove materials or units from equipment as needed to keep testing and operational work moving efficiently.</p><p>• Track screen alerts and equipment behavior, respond promptly to unusual conditions, and initiate shutdown actions when required for safety or quality purposes.</p><p>• Collect samples, then measure and document results using standard lab instruments and established procedures.</p><p>• Assist with evaluation work on supporting test fixtures and component-level setups used to verify equipment performance.</p><p>• Provide support for refurbishment operations by unpacking returned units, reviewing their condition, and separating them into appropriate disposition categories such as repair or scrap.</p><p>• Move and stack incoming or processed units, including handling heavier items and using pallet jacks as part of daily material flow.</p><p><br></p>
<p>We are seeking an Integration Engineer to support the design, development, and maintenance of cloud-based integration solutions within a growing organization. This role will focus on connecting business applications, data platforms, and enterprise systems while helping improve data flow, automation, and overall system interoperability. The position offers the opportunity to work closely with both technical and business teams to deliver scalable integration capabilities and contribute to long-term architecture and platform strategy.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Design, develop, and maintain integration solutions that enable secure and reliable data exchange across applications and systems.</li><li>Build and support APIs, interfaces, and integration services while ensuring appropriate security, governance, and lifecycle management.</li><li>Develop and enhance automated deployment and operational processes to improve efficiency and reliability.</li><li>Design and implement integration patterns that support both real-time and asynchronous communication needs.</li><li>Collaborate with stakeholders to gather requirements, define technical solutions, and support implementation efforts.</li><li>Create and maintain technical documentation related to integrations, interfaces, and development standards.</li><li>Troubleshoot and resolve integration-related issues, including data, configuration, and system connectivity challenges.</li><li>Support ongoing platform enhancements, modernization initiatives, and system integrations as business needs evolve.</li><li>Develop data transformation and movement processes across multiple systems and platforms.</li><li>Promote best practices, reusable components, and scalable integration frameworks across the enterprise environment.</li></ul><p><br></p>
<p>We're seeking a Telecom Engineer to support and enhance a modern cloud-based telecom and contact center environment. This role will focus on Cisco Webex Calling, Genesys Cloud, VoIP technologies, and a large-scale migration from Mitel to Cisco Webex. The ideal candidate is a hands-on problem solver who thrives in a collaborative team environment and takes ownership from issue identification through resolution.</p><p><br></p><p>Key Responsibilities</p><ul><li>Administer and support Cisco Webex Calling, Genesys Cloud, and other cloud telephony platforms.</li><li>Configure call routing, queues, call flows, agent settings, and user provisioning.</li><li>Support the ongoing migration from Mitel to Cisco Webex across multiple locations.</li><li>Troubleshoot telecom, contact center, routing, and voice service issues.</li><li>Manage telecom support tickets through full lifecycle resolution, including root cause analysis.</li><li>Maintain hybrid telecom environments during migration and transition periods.</li><li>Support telecom hardware, mobile devices, VoIP endpoints, and Microsoft Intune administration.</li><li>Participate in system upgrades, platform enhancements, and new technology deployments.</li><li>Recommend process improvements to enhance system performance and user experience.</li></ul><p><br></p>
We are looking for a Citizen Support Specialist to join a city service team in Cleveland, Ohio. This onsite role is a contract opportunity with the potential to become permanent for someone who enjoys helping the public, managing a high volume of inquiries, and providing clear guidance across city programs and services. The ideal candidate brings strong communication skills, careful attention to detail, and the ability to remain focused and accurate in fast-paced customer interactions.<br><br>Responsibilities:<br>• Respond to a high volume of inbound resident calls each day and deliver courteous, solution-focused support.<br>• Record, update, and monitor service requests within the city’s customer relationship management system with a high level of accuracy.<br>• Provide residents with dependable information about municipal services, public programs, community events, and city facilities by using approved reference tools and knowledge resources.<br>• Follow established call handling procedures to resolve inquiries directly or direct them to the appropriate department when further action is needed.<br>• Assist callers with property and location-related questions by using internal lookup tools, mapping resources, and related city systems.<br>• Support communication with residents who have limited English proficiency by accessing translation services when appropriate.<br>• Maintain confidentiality and precise documentation throughout every interaction and data entry task.<br>• Contribute to consistent service delivery by adhering to scripted guidance, workflow expectations, and quality standards in a structured call center environment.
We are looking for a Software Developer to join a collaborative team in Norton Shores, Michigan. This onsite role is ideal for someone who enjoys building custom applications, solving technical problems, and growing within a service-focused environment. The position offers the chance to contribute to development efforts using Microsoft technologies while working closely with colleagues to deliver effective software solutions.<br><br>Responsibilities:<br>• Design, build, and maintain software applications using C# and the .NET technology stack.<br>• Develop and enhance web-based features with ASP.NET and JavaScript to support business needs.<br>• Partner with team members to create and refine custom solutions for client-facing and internal applications.<br>• Troubleshoot application issues, identify root causes, and implement reliable fixes.<br>• Participate in code reviews, testing, and ongoing improvement efforts to strengthen software quality.<br>• Support the evolution of existing systems and contribute to new development initiatives as priorities change.<br>• Learn project-specific platforms and tools, including ERP-related environments when applicable.<br>• Work onsite with the development team in Norton Shores, Michigan to help drive timely project delivery.
<p>We are looking for a Mid-level Software Developer to join a 4-month contract opportunity based in Norman, Oklahoma.</p><p><br></p><p>This candidate will close application defects across four repositories and owns the code-security work, alongside our lead </p><p>developer.</p><p><br></p><p>What they will actually do</p><p>▪ Work a written backlog of application defects — correctness, reliability, error handling, data-handling </p><p>— each with a file and line reference</p><p>▪ Own the code-security fixes outright: content-security policy, output escaping, database row-levelsecurity policies, IAM permissions, secret handling, upload validation, tenant and workspace isolation</p><p>▪ Work across four separate codebases rather than one, so context-switching is the job rather than an </p><p>interruption</p><p>▪ Submit work for review by our lead developer; our security and compliance lead reviews security </p><p>fixes for control adequacy and evidence, not for code quality</p>
We are looking for a Software Developer to join a contract opportunity in Houston, Texas. This role is ideal for a hands-on specialist who can create and support Microsoft Copilot and Power Platform solutions while also advising stakeholders on practical, scalable approaches. You will contribute to application design, platform improvement, and user adoption across a complex enterprise environment, working closely with both technical teams and business partners.<br><br>Responsibilities:<br>• Design, build, and maintain Microsoft Copilot agents along with Power Platform solutions that address business needs.<br>• Create and refine both model-driven and canvas applications to improve usability, automation, and process efficiency.<br>• Connect solutions across Microsoft platforms and related enterprise systems, including ServiceNow and Dynamics environments.<br>• Evaluate the existing Power Platform landscape to identify ways to strengthen governance, simplify administration, and improve overall structure.<br>• Analyze legacy Power Apps and recommend whether they should be retired, redesigned, or transitioned into a more scalable environment.<br>• Collaborate with teams supporting business intelligence and Microsoft 365 capabilities to align platform usage and solution design.<br>• Develop interactive, workflow-oriented applications that capture information, guide user actions, and generate business outputs.<br>• Partner with stakeholders across Legal, Human Resources, and commercial functions to gather requirements and translate them into effective solutions.<br>• Promote platform adoption by educating users on capabilities, standards, and recommended practices for sustainable use.<br>• Contribute to enterprise modernization efforts, including work connected to Dynamics 365 and related application transition initiatives when needed.
We are looking for a Software Developer to join a team on a contract basis with the potential for a permanent position. This role is well suited for a hands-on engineer who can build modern applications, solve technical issues efficiently, and work with minimal supervision. The position will contribute to development across front-end and back-end technologies while supporting projects in a healthcare-focused environment where data accuracy and compliance awareness are important.<br><br>Responsibilities:<br>• Design, develop, and enhance web applications using TypeScript, React, Node.js, and Microsoft .NET technologies.<br>• Build and maintain scalable solutions across both client-side interfaces and server-side services.<br>• Diagnose application defects, investigate root causes, and implement reliable fixes in a timely manner.<br>• Collaborate with technical and business stakeholders to translate requirements into practical software solutions.<br>• Work independently to manage assigned development tasks, priorities, and deliverables with limited oversight.<br>• Create and support applications using C#, ASP.NET, JavaScript, and the .NET Framework as part of ongoing development efforts.<br>• Ensure software solutions align with healthcare-related data handling standards and compliance expectations.<br>• Participate in code reviews, testing activities, and continuous improvement efforts to strengthen application quality.
We are looking for a Web Developer to support the design, development, and ongoing enhancement of business-critical applications in Martinez, California. This Long-term Contract position is ideal for someone who can balance hands-on programming with analysis, stakeholder collaboration, and end-to-end delivery across web solutions, integrations, reports, and APIs. The role offers the opportunity to work across multiple technologies while contributing to reliable, scalable tools that support day-to-day operations.<br><br>Responsibilities:<br>• Build, enhance, and maintain web-based and desktop-style applications using modern and legacy development technologies, including Microsoft-focused programming frameworks.<br>• Lead work through the full solution lifecycle by clarifying business needs, translating requirements into technical plans, estimating effort, and delivering completed features.<br>• Collaborate with business partners, technical teams, and vendors to define priorities, communicate progress, and ensure solutions align with operational goals.<br>• Develop and support custom system integrations, including connections between third-party SaaS platforms, internal applications, and external API services such as provider directory interfaces.<br>• Produce data extracts, operational reports, and application programming interfaces that improve access to information and streamline business processes.<br>• Perform testing, troubleshooting, code review, deployment, and post-release support to maintain application quality and stability.<br>• Create and maintain technical documentation, task breakdowns, and implementation details for new functionality and system updates.<br>• Contribute to development efforts within platforms such as ServiceNow and help incorporate automation or AI-driven capabilities into business applications and workflows.
We are looking for an experienced Software Developer to strengthen our cloud application environment and build reliable technical capabilities that support long-term business goals. This position will focus on creating and enhancing integrations, automation, reporting tools, and tailored system functionality within a growing enterprise platform. Based in Twinsburg, Ohio, this role works closely with business partners and technical teams to deliver stable, scalable solutions that improve performance and data accessibility.<br><br>Responsibilities:<br>• Build, test, and support connections between the cloud ERP platform and other business systems to ensure dependable data flow across applications.<br>• Develop and manage data conversion and migration activities that support new initiatives, enhancements, and future platform needs.<br>• Create custom technical solutions such as automated workflows, events, projections, and user-facing components that improve system functionality.<br>• Investigate system issues, identify root causes, and implement corrective actions to strengthen performance and reliability.<br>• Prepare and maintain technical documentation, development guidelines, and support materials that promote consistency across the environment.<br>• Collaborate with stakeholders to gather business needs and translate them into practical, maintainable technical designs.<br>• Contribute to upgrade planning, patch validation, release coordination, and testing efforts to support ongoing platform stability.<br>• Participate in design discussions and recommend development approaches that align with platform standards and long-term scalability.<br>• Help expand internal technical expertise by sharing knowledge and supporting the growth of in-house platform development capabilities.
We are looking for a Software Developer to join a financial services team on a contract-to-permanent basis. This role focuses on building production-ready software and AI-enabled solutions that connect applications, data sources, and intelligent workflows. The ideal candidate brings strong Python expertise along with experience delivering scalable systems that support real business operations in a cloud-connected environment.<br><br>Responsibilities:<br>• Design, develop, and maintain robust software applications using Python and related technologies for enterprise use cases.<br>• Build and connect AI-driven solutions that integrate with databases, business platforms, and external services.<br>• Create and refine production-grade workflows involving large language models, orchestration pipelines, and agent-based processes.<br>• Implement solutions using modern AI development frameworks such as LangChain, AutoGen, or Semantic Kernel.<br>• Collaborate with cross-functional teams to deploy intelligent applications into live environments with reliability, security, and performance in mind.<br>• Develop cloud-integrated features and services, with preference for experience supporting Azure-based AI capabilities.<br>• Contribute to application enhancements across existing development stacks, including .NET, C#, ASP.NET, JavaScript, and the .NET Framework where needed.
We are looking for a Software Developer to join a team in New York, New York on a Long-term Contract assignment. This position focuses on building and supporting modern web applications using a mix of frontend and backend technologies, with an emphasis on dependable performance and clean, maintainable code. The ideal candidate is comfortable diagnosing technical issues independently and can contribute effectively in environments where healthcare data standards and compliance expectations are important.<br><br>Responsibilities:<br>• Design, develop, and maintain web-based applications using TypeScript, React, Node.js, and Microsoft .NET technologies.<br>• Build responsive user interfaces and support backend services that enable reliable application performance across the full stack.<br>• Investigate technical issues, identify root causes, and implement effective fixes to improve system stability.<br>• Work independently to manage development tasks, prioritize deliverables, and complete assignments with minimal supervision.<br>• Write clear, maintainable code in C#, ASP.NET, JavaScript, and .NET Framework within established development standards.<br>• Collaborate with cross-functional stakeholders to understand business needs and translate them into practical software solutions.<br>• Support applications that operate in healthcare-related environments while following applicable data handling and compliance expectations.
We are looking for a Software Developer to join a construction-focused organization in Appleton, Wisconsin on a contract basis with the potential for a permanent role. This role is ideal for a developer who enjoys building practical, business-facing applications and partnering closely with internal stakeholders to deliver dependable software solutions. The position calls for strong experience with C# and the .NET ecosystem, along with the ability to contribute within an enterprise environment and support web-based application development.<br><br>Responsibilities:<br>• Design, build, and maintain business applications using C#, .NET, and ASP.NET technologies.<br>• Partner with internal users and cross-functional teams to gather needs, translate requirements, and deliver effective software solutions.<br>• Develop and enhance web-based features with JavaScript and related front-end technologies to improve usability and performance.<br>• Write, optimize, and support SQL queries and database interactions that underpin core application functionality.<br>• Contribute to application updates, issue resolution, and ongoing enhancements across enterprise-level systems.<br>• Participate in code reviews, testing, and technical documentation to promote quality, stability, and maintainability.<br>• Support work tied to broader application initiatives, including projects that may involve mobile or modern UI technologies such as Blazor or Flutter.<br>• Collaborate with team members to troubleshoot production issues and implement timely, reliable fixes.
<p>We are looking for a Software Developer to join a team in San Antonio, Texas on a Contract to Permanent basis. This role is ideal for a full stack developer who brings strong experience with .NET technologies, SQL Server, and modern web interfaces, and who enjoys building reliable applications that support critical business operations. The position offers the opportunity to contribute across the full development lifecycle, from technical planning and coding through testing, documentation, and production support.</p><p><br></p><p>Responsibilities:</p><p>• Design, develop, and enhance full stack applications with a strong emphasis on .NET-based solutions, SQL Server, and user-facing web interfaces.</p><p>• Investigate complex application issues, identify root causes, and deliver effective fixes to improve system stability and performance.</p><p>• Participate in technical analysis, solution design, and project planning to support successful delivery of assigned initiatives.</p><p>• Build, test, and validate application components to ensure accuracy, functionality, and alignment with business needs.</p><p>• Partner with end users and internal stakeholders to gather requirements, assess system challenges, and recommend practical technical solutions.</p><p>• Provide clear updates to technology leadership and project teams regarding development progress, issue resolution, and implementation status.</p><p>• Support production applications through scheduled validation activities, change control documentation, and on-call coverage for assigned systems.</p><p>• Create and maintain thorough technical documentation, including test evidence, change details, operational procedures, and support materials.</p><p>• Assist in mentoring and supporting information systems staff by sharing knowledge, training users, and contributing as an active member of project teams.</p>
<p>We are looking for a Software Developer to join a collaborative team in Greater Cleveland, Ohio and help build modern web-based solutions with meaningful business impact. This position centers on creating and enhancing a cloud-driven financial management platform while contributing across both user-facing and server-side components. The ideal candidate enjoys solving technical challenges, values teamwork, and wants to play an active role in shaping future product capabilities.</p><p><br></p><p>Responsibilities:</p><p>• Design, build, and maintain full-stack web applications with a focus on performance, usability, and reliability.</p><p>• Develop front-end features using modern JavaScript frameworks to deliver responsive and intuitive user experiences.</p><p>• Create and support back-end services and application logic using C# and ASP.NET technologies.</p><p>• Partner with cross-functional team members to define requirements, refine technical approaches, and deliver scalable solutions.</p><p>• Contribute to the ongoing enhancement of a cloud-based financial software suite by adding new functionality and improving existing components.</p><p>• Write and optimize database interactions, including data models and queries, within Microsoft SQL environments.</p><p>• Participate in architecture discussions and provide input that influences the direction of current and future products.</p><p>• Test, troubleshoot, and resolve application issues to ensure stable releases and high-quality software delivery.</p>
We are looking for a Software Developer to join a healthcare-focused organization in Dallas, Texas on a contract-to-permanent basis. This position will build and support enterprise integrations that connect business-critical platforms, enabling secure and dependable data movement across HR, finance, recruiting, IT service management, and related functions. The role works closely with stakeholders, application teams, and technical leaders to turn operational needs into scalable integration and automation solutions. This opportunity is ideal for someone who enjoys hands-on development, production support, and continuous improvement in a complex SaaS environment.<br><br>Responsibilities:<br>• Build, test, deploy, and maintain integrations across enterprise systems, cloud applications, and external vendors using APIs, web services, and file-based exchange methods.<br>• Create and support Workday integration solutions using tools such as Workday Studio, Orchestrate, and web services to meet business and operational needs.<br>• Develop data interfaces using standard exchange formats and ensure strong error handling, monitoring, and system reliability throughout each workflow.<br>• Design automation solutions with technologies such as Power Automate, Azure services, Freshservice Orchestration, UiPath, and Quickbase to streamline business processes.<br>• Translate functional requirements into technical designs, interface specifications, field mappings, and implementation plans for integration delivery.<br>• Monitor interface activity, investigate failures or data inconsistencies, and apply corrective actions to improve stability and performance.<br>• Contribute throughout the software development lifecycle, including discovery, design, coding, testing, deployment, and post-production support.<br>• Produce and maintain clear technical documentation such as runbooks, workflow diagrams, support guides, and interface design materials.<br>• Participate in peer reviews and architecture discussions to strengthen coding practices, solution quality, and long-term integration standards.
<p>We are looking for a Software Developer to join a team in California on a long-term contract assignment. This Software Developer role is ideal for a hands-on, detail-oriented individual who can build and support full stack applications while contributing to reporting and analytics solutions. The Software Developer position calls for someone who combines strong technical depth with sound judgment, clear communication, and a collaborative approach to solving business and technology challenges.</p><p><br></p><p>Responsibilities:</p><p>• Create and enhance full stack software solutions using C# and the .NET ecosystem, delivering reliable functionality for both new development and ongoing improvements.</p><p>• Develop secure, scalable backend components, including RESTful APIs, business logic, and integrations that support enterprise application needs.</p><p>• Build responsive user interfaces with web technologies such as ASP.NET MVC, Razor, JavaScript, and jQuery to provide a smooth user experience.</p><p>• Maintain and optimize existing applications by investigating defects, resolving performance issues, and applying updates that improve stability and usability.</p><p>• Execute comprehensive testing and debugging activities to confirm application quality, security, and dependable performance across environments.</p><p>• Manage code movement across cloud and on-premises environments, helping ensure consistent deployments and effective release practices.</p><p>• Design and support database objects, queries, and stored procedures in Microsoft SQL Server to enable efficient data processing and application performance.</p><p>• Produce and maintain reports, dashboards, and analytics outputs, while validating data accuracy and translating business reporting needs into practical solutions.</p><p>• Partner with stakeholders, business users, and technical team members to gather requirements, shape solutions, and provide support for third-party vendor applications.</p><p>• Offer technical guidance to less experienced developers and contribute to a team culture focused on knowledge sharing and continuous improvement.</p>
We are looking for an experienced Security Network Engineer to support and strengthen a data center environment in California. This long-term contract opportunity is ideal for a senior specialist who brings deep expertise in secure network operations, infrastructure monitoring, and enterprise firewall administration. The role focuses on maintaining a reliable, high-performing network across a smaller infrastructure footprint while partnering with teams that operate during Pacific Time hours.<br><br>Responsibilities:<br>• Manage and optimize secure network infrastructure across data center switching, routing, and firewall platforms.<br>• Administer firewall environments and centralized policy management tools to maintain strong security controls and network availability.<br>• Monitor network performance and security events, identify issues proactively, and drive timely resolution of incidents.<br>• Support day-to-day operations for a compact but critical infrastructure environment with a focus on stability and efficiency.<br>• Implement configuration changes, upgrades, and troubleshooting activities across core networking components.<br>• Use network monitoring platforms such as SolarWinds to track health, capacity, and performance trends.<br>• Contribute technical expertise on Cisco-based environments, including Nexus platforms where applicable.<br>• Collaborate with internal stakeholders and remote teams to ensure dependable support coverage during Pacific Time business hours.
<p>We are looking for a TRAVELING Help Desk/Desktop Support Analyst to join a construction-focused organization in Appleton, Wisconsin in a contract capacity with the potential for a permanent role. This position supports field and office technology needs by combining hands-on desktop support, site technology setup, and user guidance across multiple locations. The role is ideal for someone who is comfortable traveling extensively, working directly with hardware and cabling, and helping end users resolve technical issues with professionalism and clarity.</p><p><br></p><p>**Will require a REAL ID to travel via flights </p><p><br></p><p>Responsibilities:</p><p>• Travel to project and company sites in multiple states to deliver on-site technical support and deployment services.</p><p>• Install, organize, and connect equipment in racks for both newly launched locations and active sites undergoing technology improvements.</p><p>• Support audiovisual components and assist with the setup and readiness of site-based technology environments.</p><p>• Perform commissioning activities to confirm systems, devices, and infrastructure are functioning properly before handoff.</p><p>• Handle hardware installation and replacement work related to networking upgrades and endpoint support needs.</p><p>• Run, terminate, and manage structured cabling, including low-voltage and network cabling for site technology deployments.</p><p>• Troubleshoot desktop, hardware, and Windows-related issues while responding to service desk requests in a timely manner.</p><p>• Provide end-user instruction and practical training to help employees effectively use supported systems and equipment.</p>
<p>We are looking for an experienced Tier 1 or 2 Support candidate, who will be working as an on-boarding Specialist to join a Contract assignment in Broken Arrow, Oklahoma. This role is ideal for an IT specialist who can provide hands-on technical assistance across desktop support, workstation deployment, and basic network connectivity in on-site environments. The position will focus on helping new client locations get up and running smoothly while delivering dependable day-to-day technical support.</p><p><br></p><p>Responsibilities:</p><p>• Provide on-site technical support for new client onboarding engagements, ensuring systems and user equipment are ready for business use.</p><p>• Configure, deploy, and troubleshoot desktop and laptop systems running Windows 10 and Windows 11.</p><p>• Set up PCs, peripherals, and related hardware while verifying proper connectivity and functionality.</p><p>• Assist with basic network support tasks, including working with Ubiquiti UniFi and SonicWall firewall environments.</p><p>• Support users with general IT issues, resolving escalated incidents and identifying practical solutions.</p><p>• Coordinate with internal and client-side teams to maintain progress on onboarding activities and technical readiness.</p><p>• Perform system checks, document completed work, and confirm that installed technology meets operational needs.</p><p>• Provide support related to SharePoint access and general usage as part of the onboarding process.</p>
We are looking for a Help Desk/Desktop Support specialist to provide hands-on technical assistance for end users in San Francisco, California. This is a Contract position supporting onsite operations, with a focus on resolving day-to-day hardware, software, and connectivity issues in a fast-paced environment. The ideal candidate brings practical experience with Mac systems, strong customer service skills, and the ability to manage support requests efficiently.<br><br>Responsibilities:<br>• Deliver onsite technical assistance for employees experiencing desktop, laptop, and peripheral issues.<br>• Diagnose and resolve common hardware, software, and access problems with an emphasis on Mac-based environments.<br>• Manage incoming support requests through the ticketing system and provide timely updates through resolution.<br>• Set up, configure, and maintain Mac computers and related workplace technology for end users.<br>• Support conference room and meeting technology, including audio visual equipment and Zoom functionality.<br>• Troubleshoot user-reported issues directly at the desk to minimize downtime and maintain productivity.<br>• Escalate more complex incidents when necessary while documenting findings and completed actions clearly.
We are looking for an experienced Systems Admin / Tier-3 Support specialist to join a healthcare-focused organization in Baltimore, Maryland. This Long-term Contract opportunity is ideal for someone who thrives in a hands-on technical environment, takes initiative, and can provide advanced support across core infrastructure and end-user systems. The role supports a distributed organization with a sizable user base and multiple sites, requiring strong expertise in Microsoft technologies, endpoint administration, and hybrid identity management. You will work closely with a collaborative IT team while serving as a senior escalation point and helping strengthen day-to-day operational stability.<br><br>Responsibilities:<br>• Oversee administration of core IT platforms, including help desk tools, endpoint management solutions, backup systems, and patch deployment processes.<br>• Maintain and support a hybrid identity environment with a strong emphasis on on-premises Active Directory, including user and computer administration, group policy management, permissions, and security group oversight.<br>• Manage Microsoft 365 administration tasks such as identity configuration, portal administration, synchronization with Azure AD, conditional access, and group-based settings.<br>• Perform advanced troubleshooting and resolution for escalated infrastructure, systems, and endpoint issues across a multi-site environment.<br>• Support ongoing server and workstation maintenance to help ensure reliable performance, system availability, and compliance with operational standards.<br>• Contribute to cloud adoption efforts by identifying and assisting with opportunities to transition appropriate on-premises services to cloud-based platforms.<br>• Handle selected security and configuration-related activities as part of broader systems administration responsibilities.<br>• Provide guidance and technical mentorship to entry-level IT team members while acting as a senior resource for complex support needs.
We are looking for a Service Specialist - ENS Product Services to support clients using ExpenseWire and deliver responsive, high-quality service in Auburn, Maine. This Long-term Contract opportunity is ideal for someone who enjoys resolving customer questions, managing follow-up tasks, and maintaining accurate records in a fast-paced support environment. The person in this role will build solid product knowledge, contribute to service improvements, and help ensure client issues are handled within established performance expectations.<br><br>Responsibilities:<br>• Manage open service items through resolution while meeting defined response targets, service expectations, and quality standards.<br>• Support clients using ExpenseWire by researching questions, providing guidance, and delivering clear updates throughout the support process.<br>• Record customer interactions, case details, and follow-up actions accurately within Salesforce and related service platforms.<br>• Distribute post-support surveys after client interactions and help track feedback to improve the overall customer experience.<br>• Enter and maintain data with a high level of accuracy while balancing competing priorities and deadlines.<br>• Identify recurring issues or workflow gaps and collaborate with leadership to recommend and support practical process improvements.<br>• Use internal systems and digital tools, including AI-enabled resources where appropriate, to improve efficiency and service quality.<br>• Assist with additional assignments or team initiatives as needed and provide guidance to less experienced colleagues when appropriate.