We are looking for an experienced ACH Manager to lead daily ACH operations and help maintain a high standard of accuracy, compliance, and client service. This position is based in Memphis, Tennessee, and plays a central role in overseeing transaction processing, managing operational risk, and supporting cross-functional banking teams. The ideal candidate brings strong knowledge of ACH rules, treasury operations, and staff leadership, along with the ability to improve workflows and resolve complex processing issues.<br><br>Responsibilities:<br>• Direct day-to-day ACH activities, including origination, incoming items, settlement, returns, reversals, notifications of change, and exception handling.<br>• Ensure ACH transactions are completed accurately and within required timeframes while adhering to internal policies and applicable operating rules.<br>• Supervise balancing, reconciliation, and file delivery processes to support consistent and controlled operations.<br>• Investigate escalated transaction issues and coordinate timely resolution for internal partners and clients.<br>• Strengthen operational performance by identifying control gaps, refining procedures, and improving efficiency across ACH workflows.<br>• Lead and support team members through daily oversight, coaching, training, and performance guidance.<br>• Review higher-risk items such as exceptions, unauthorized entries, and returns within established approval authority.<br>• Monitor activity for fraud, unusual trends, and compliance concerns, and assist with audits, examinations, and control reviews.<br>• Partner with treasury management, deposit operations, compliance, fraud, and commercial banking teams on client support, onboarding, and risk-related matters.<br>• Contribute to reporting, volume analysis, return-rate monitoring, forecasting, business continuity efforts, and testing for system updates or enhancements.
We are looking for an ACH Specialist to support daily deposit operations and ensure transaction processing is completed accurately and on schedule. This position plays an important role in maintaining compliance with banking regulations, reconciling key accounts, and assisting with a range of operational banking activities. Based in Memphis, Tennessee, this role also partners with internal teams to provide dependable service and help keep deposit-related processes running smoothly.<br><br>Responsibilities:<br>• Manage ACH origination activity and review transactions for adherence to applicable banking rules and internal controls.<br>• Reconcile daily cash letters, bank cash, and other operational balances to confirm accuracy and resolve discrepancies promptly.<br>• Process collection items, overdrafts, stop payments, returns, adjustments, and chargebacks in accordance with established procedures.<br>• Support deposit account operations by handling special item requests, monitoring maintenance reports, and assisting with account-related processing needs.<br>• Oversee online banking, mobile banking, and debit card activity by researching issues and providing timely internal or customer support.<br>• Complete recurring daily and monthly reconciliations, settle bank funds, and assist with year-end operational and compliance tasks.<br>• Monitor document retention and deposit compliance requirements, including regulatory notices, dormant account review, and large-dollar item tracking.<br>• Process legal and regulatory items such as garnishments and Regulation D correspondence while coordinating with compliance or leadership as needed.<br>• Provide operational support to bank operations and branch administration teams and take on additional duties assigned by management.
<p>Charlie Gilmur is searching for an accomplished Chief Operating Officer to guide business operations for a respected law firm in Portland, Oregon. This executive will work closely with firm leadership to strengthen performance, support sustainable growth, and build an environment where teams can do their best work. The role calls for a strategic operator who can align people, processes, and resources to maintain high service standards across the organization.</p><p><br></p><p>Responsibilities:</p><p>• Work with the Managing Partner and senior leaders to shape operational strategy, set priorities, and advance long-term business goals.</p><p>• Direct the firm’s daily administrative and operational functions to ensure efficiency, consistency, and strong internal support.</p><p>• Provide leadership across core business areas such as finance, human resources, technology, marketing, facilities, and office support services.</p><p>• Guide talent-related programs including hiring, compensation planning, benefits administration, employee relations, and staff development.</p><p>• Improve resource allocation and workflow coordination to better support attorneys, practice groups, and client service delivery.</p><p>• Oversee operational risk areas by managing technology performance, cybersecurity measures, facility needs, and external vendor partnerships.</p><p>• Partner with marketing and business development leaders to support visibility, client outreach, and growth initiatives.</p><p>• Foster clear communication, cross-department collaboration, and a workplace culture centered on engagement, accountability, and high performance.</p><p><br></p><p>Please reach out to Charlie Gilmur with Robert Half to review this position. Job Order: 03600-0013529264</p>