<p>Application Support Analyst (PERMANENT PLACEMENT)</p><p>Location: Onsite, 5 days per week/ CEDAR RAPIDS IOWA</p><p>PERMANENT PLACEMENT POSITION: Must be eligible to work in the U.S.</p><p>Interview Process: Video conference interview – 1ST ROUND , then onsite !</p><p><br></p><p>WHY APPLY?</p><p>We are seeking an Application Support Analyst to join a collaborative service desk team supporting both external clients and internal users. This role is primarily focused on application support for proprietary Windows-based software that integrates with paper scanning technology.</p><p><br></p><p>The ideal candidate will bring a strong technical support background, be comfortable troubleshooting software issues, working directly with users, and analyzing client data files to determine the appropriate resolution.</p><p>*** For immediate/ confidential ONSITE IN OFFICE 5 days per week/ CEDAR RAPIDS IOWA consideration, please DM CARRIE DANGER on LinkedIn or send an email to me direct with your resume. My DIRECT email address can be found on my LinkedIn page. ***TOTAL COMP up to $55K Base /Bonus/ Benefits!</p><p><br></p><p>What You’ll Do!:</p><p>• Provide Tier 1, Tier 2, and Tier 3 support for proprietary software applications</p><p>• Troubleshoot and resolve software, system, and user issues in a service desk environment</p><p>• Support clients through remote connections and direct user interaction</p><p>• Analyze client data files to identify issues and determine next steps</p><p>• Assist users with Windows-based software and Microsoft Office applications, particularly Excel</p><p>• Support software connected to paper scanning devices and related workflows</p><p>• Document issues, resolutions, and support activity through ticketing systems</p><p>• Collaborate with peers on the service desk and escalate issues when needed</p><p><br></p><p>Support Environment:</p><p>• 90% external client support</p><p>• 10% internal support</p><p>• Service desk structure includes Tier 1, Tier 2, and Tier 3</p><p><br></p><p>Work Arrangement:</p><p>• Onsite, 5 days a week</p><p><br></p><p>Why Join Us:</p><p>This is an opportunity to join a tenured team that plays a critical role in supporting clients and ensuring successful use of a specialized software platform. You’ll work alongside experienced service desk peers in a hands-on support environment with exposure to multiple levels of technical troubleshooting.</p><p>KEYS ARE: application support, technical support, or service desk support. Background supporting proprietary software or third-party software applications, Windows operating systems, SQL Server, Microsoft Office, especially Excel.</p><p><br></p><p>This is a Application Support Analyst permanent position up to $55K BASE PLUS Bonus + SOLID BENEFITS! For immediate / confidential consideration, it is best to call me directly or message me on LinkedIn, Carrie Danger, SVP Technology & Digital Practice / Permanent Placement Division, MIDWEST @ My Direct Office #: 515-259-6087 or my cell is 515-991-0863 AND e-mail resume confidentially to Carrie Danger – My direct email address is on my LinkedIn profile.</p>
<p>The organization is looking for an experienced Systems Administrator with strong Linux, virtualization, and storage experience to support a primarily on prem infrastructure environment. This role maintains the reliability, availability, and security of Windows, Linux, virtual machines, and core infrastructure that supports 24/7 operations. The environment includes modern Windows Server builds, RedHat Linux, and a large VMware footprint.</p><p>________________________________________</p><p>Key Responsibilities</p><p>• Administer and support Linux (RedHat) and Windows Server environments.</p><p>• Manage virtualization platforms (VMware) across ~500 virtual machines and ~60 servers.</p><p>• Maintain and support storage technologies and related infrastructure.</p><p>• Perform system installation, configuration, troubleshooting, patching, upgrades, and performance tuning.</p><p>• Maintain hardware environments, primarily Dell server infrastructure.</p><p>• Support identity and access systems (Active Directory, Entra ID) and M365.</p><p>• Administer and support cloud services in Azure or AWS (as applicable).</p><p>• Assist with security responsibilities including SIEM, endpoint protection, vulnerability scanning, and compliance tasks.</p><p>• Create and maintain scripts (preferably from scratch) to automate tasks and improve system reliability.</p><p>• Produce and maintain documentation for processes, standards, system configurations, and inventory.</p><p>• Monitor uptime and performance using enterprise monitoring tools.</p><p>• Participate in incident response, including root cause analysis and on call rotation.</p><p>• Build and deploy software packages and support enterprise application environments.</p><p>• Collaborate with internal teams on infrastructure projects and upgrades.</p><p>_______________________________________</p>
We are looking for an experienced Azure Cloud and Network Administrator to join our team in Farmington Hills, Michigan. As a key contributor, you will oversee the design, implementation, and management of cloud and network infrastructure, ensuring optimal performance and security across our systems. This is a Contract to permanent position within the healthcare industry, offering an opportunity to work on cutting-edge technology solutions.<br><br>Responsibilities:<br>• Configure, maintain, and optimize Azure networking infrastructure, including virtual networks, functions, and resource performance.<br>• Collaborate with development teams to support DevOps initiatives and CI/CD pipelines.<br>• Administer Azure Virtual Desktop environments, including host pools, workspace configurations, and golden image management.<br>• Harden Azure images to enhance security and mitigate vulnerabilities.<br>• Implement and manage Azure Active Directory, including user and group administration, and conditional access policies.<br>• Deploy and maintain Windows Server virtual machines and ensure their security and reliability within the Azure environment.<br>• Utilize Microsoft Intune to automate vulnerability patching and enforce compliance policies across devices.<br>• Design and execute backup and disaster recovery strategies for cloud-based resources.<br>• Monitor and optimize cloud spending by identifying unused assets and implementing cost-effective solutions.<br>• Provide technical expertise and documentation for all managed systems, ensuring comprehensive support and compliance with company policies.
We are looking for an experienced Systems Engineer to support enterprise endpoint and server operations for an insurance organization in Middleton, Wisconsin. This Long-term Contract position focuses on maintaining a secure, reliable Windows environment through software distribution, patch administration, troubleshooting, and automation. The ideal candidate brings strong systems administration expertise and a practical approach to improving endpoint performance, compliance, and operational stability.<br><br>Responsibilities:<br>• Manage software distribution across enterprise devices using modern endpoint management and configuration tools.<br>• Diagnose and resolve system, application, and endpoint issues to minimize downtime and restore service quickly.<br>• Administer routine and emergency patch activities for Windows systems and related software platforms.<br>• Address security exposure by identifying vulnerabilities, coordinating remediation efforts, and verifying successful resolution.<br>• Develop and maintain PowerShell scripts to automate administration tasks and improve operational efficiency.<br>• Support and maintain Microsoft-based infrastructure, including endpoint policies, system configurations, and server-related functions.<br>• Oversee device management activities through platforms such as Intune and Configuration Manager to ensure consistency and compliance.<br>• Collaborate with technical teams to strengthen endpoint security, protection standards, and system reliability.
We are looking for an IT Administrator to support and strengthen day-to-day technology operations in Ohio. This role is ideal for a systems specialist who can manage core infrastructure, resolve technical issues efficiently, and maintain a secure, reliable user environment. The position requires strong hands-on experience across Microsoft platforms, network support, virtualization, and security-focused administration.<br><br>Responsibilities:<br>• Administer and support Windows-based systems, Microsoft Office applications, and Outlook to ensure dependable performance for end users.<br>• Manage directory services and virtual infrastructure, including user access, system configuration, and ongoing platform maintenance.<br>• Diagnose and resolve workstation and server issues using established Windows troubleshooting methods and system analysis tools.<br>• Maintain network connectivity by addressing IP configuration problems and assisting with the setup and support of networking hardware.<br>• Troubleshoot wireless performance concerns by identifying signal disruption, coverage limitations, and interference-related issues.<br>• Contribute to infrastructure security by supporting device hardening, access controls, and compliance-aligned administrative practices.<br>• Assist with the configuration, support, and issue resolution of network equipment while helping preserve a secure operating environment.<br>• Participate in security testing activities, including vulnerability reviews and penetration testing support, to help identify and reduce risk.
<p>We are looking for an IT Administrator to support daily technology operations for a manufacturing environment in Texas. This contract-to-permanent position is ideal for someone who enjoys being the go-to onsite IT resource, delivering responsive support to office staff, production users, and leadership. The role combines hands-on desktop support, basic systems administration, and coordination with external partners to keep devices, collaboration tools, and core infrastructure running smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level technical assistance for employees by diagnosing and resolving issues related to workstations, software, peripherals, and basic connectivity.</p><p>• Act as the primary onsite IT contact, managing incoming support requests, setting priorities, and ensuring timely follow-through on open tickets.</p><p>• Maintain employee technology assets, including desktops, laptops, mobile devices, printers, scanners, and other endpoint equipment used in office and production settings.</p><p>• Provide high-touch technical support for leadership and key business users, ensuring a thorough and service-focused experience.</p><p>• Support conference rooms and meeting technology by keeping audio-visual systems operational and ready for daily use.</p><p>• Troubleshoot and assist with manufacturing floor technology such as handheld scanners, label printers, and non-traditional workstations.</p><p>• Administer core user access and device-related tasks within Active Directory, Microsoft Entra ID, Microsoft 365 Enterprise, and Windows 11 environments.</p><p>• Partner with managed service providers and outside vendors to address issues involving servers, firewalls, security, and broader infrastructure performance.</p>
We are looking for a resourceful IT Administrator to provide day-to-day technical support and maintain critical technology systems in Brownsville, Texas. This position suits a hands-on individual who is comfortable working across network infrastructure, end-user devices, cabling, and security-related systems in a dynamic environment. The role focuses on keeping systems reliable, resolving issues efficiently, and supporting business operations through strong technical execution and service-oriented communication.<br><br>Responsibilities:<br>• Maintain and troubleshoot core network equipment, including routers, switches, firewalls, and wireless connectivity components, to support stable and secure operations.<br>• Install and organize structured cabling systems, patch panels, and equipment racks while ensuring proper testing, labeling, and documentation.<br>• Support security technology such as video surveillance, access control, and alarm platforms by assisting with setup, diagnostics, and repair activities.<br>• Help administer server environments by assisting with configuration, routine maintenance, performance checks, and backup processes across physical or virtual systems.<br>• Manage user access and account-related tasks within directory services and related administrative tools.<br>• Provide technical support for desktop hardware, Windows-based systems, and common business software, resolving issues in a timely and thorough manner.<br>• Perform software deployment, updates, and license tracking to keep endpoint systems current and compliant.<br>• Monitor system health, identify recurring technical problems, and escalate more advanced incidents when specialized support is required.